We are 103,000+ car owners sharing real-world car information.

Join Us

2011 Infiniti M Technical Service Bulletins (TSBs)

sort by date
TSB Date Problem Area TSB Text
05/07/18 NHTSA ID: 10136202
TSB ID: ITB13-052b

Intelligent key not detected / engine will not start this bulletin has been amended to update the applied vehicles. no other changes were made. please discard previous versions of this bulletin.
01/29/18 NHTSA ID: 10127461
TSB ID: ITB00-024g

Brake noise/judder/pedal feel diagnosis and repair this bulletin has been amended to include vehicles built up to the publication date. also, tips for using the procut? brake lathe were added on page 8, and a brake noise diagnostic works
10/14/17 NHTSA ID: 10119255
TSB ID: ITB13-052a

Intelligent key not detected / engine will not start this bulletin has been amended to update the applied vehicles and make changes to the body of the bulletin. please discard previous versions.
09/13/17 NHTSA ID: 10117392
TSB ID: ITB17-042a

Infiniti; dtc p0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. the applied vehicles and claims information sections have been revised. no other changes have been made. please discard previous version
08/01/17 NHTSA ID: 10109195
TSB ID: ITB17-026

Infiniti; fuel tank is slow or difficult to fill if you confirm the fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). important: make sure this incident has been duplicated at a gas station by deale
08/01/17 NHTSA ID: 10109193
TSB ID: ITB17-018

Ball joint axial end play procedure service information when working on the front suspension, use the updated service information in this bulletin along with the electronic service manual (esm). the updated information in this bulletin
NHTSA's feed only includes summaries. For the full text of TSBs:

Get a 1 year subscription for only $19.95 from ALLDATAdiy! Use Code DIYDISCOUNT. Click here now!
02/13/17 NHTSA ID: 10091401
TSB ID: ITB16-015A

Voluntary service campaign 2011 ? 2013 qx56 and m56; timing chain this bulletin has been amended. the claims information section has been revised. no other changes have been made. please discard previous versions of this bulletin. introd
02/09/17 NHTSA ID: 10091079
TSB ID: REVISION1-P6305

Timing chain voluntary service campaign the announcement from may 6, 2016 has been revised to reflect increased flat rate times and includes additional questions & answers in the frequently asked questions (faq) section such as: - an exp
12/06/13 NHTSA ID: 10053950
TSB ID: ITB-09-012-F

Infiniti: due to a loose fuel fill cap, the evap leak dtcs (p0442, p0455, p0456) are stored and may be the cause. model years 2007-2011. no models listed.
04/11/13 NHTSA ID: 10051787
TSB ID: ITB-13-009

Infiniti: whine noise from engine area. if the noise does not increase with engine speed, the timing chain system may not be the cause. *js updated 10/29/2013 *js
10/17/12 NHTSA ID: 10046600
TSB ID: ITB-10-056-A

Infiniti: information provided regarding accurate diagnosis of abs/vdc wheel speed sensors on certain vehicles. models 2007-2013 infiniti.
11/02/11 NHTSA ID: 10041745
TSB ID: ITB-11-056

Infiniti: regarding m56 and qx56 - fuel rail pressure (frp) sensor is stored in the ecm.
05/02/12 Engine NHTSA ID: 10043948
TSB ID: ITB12-018

Infiniti: the electronic control module (ecm) needs to be replaced on a 2004 my and later vehicle. *js
11/04/11 Engine NHTSA ID: 10041765
TSB ID: ITB-11-062

Infiniti: engine keeps running after pressing ignition quickly, but, will turn off after ignition pressed second time.
07/03/12 Transmission and Drivetrain NHTSA ID: 10044444
TSB ID: ITB-12-038

Infiniti: warning light is on for 4 wheel active steer (4was) which is related to abs actuator. dtc-c1631, c1930, c1138, c1a04. updated 7/18/12.
08/11/11 Transmission and Drivetrain NHTSA ID: 10039784
TSB ID: ITB-11-008

Nissan: there is excessive engine breaking after releasing the accelerator, hesitation when accelerating from a stop, and excessive vibration during a light acceleration. 2011 m37/m56.
06/20/11 Transmission and Drivetrain NHTSA ID: 10038546
TSB ID: ITB-11-008A

Nissan: there could be many transmission problems. excessive engine braking after accelerating. hesitation or excessive vibration when accelerating from a stop. harsh downshift during acceleration. 2011 m37/m56.
05/14/18 Brakes and Traction Control NHTSA ID: 10136642
TSB ID: ITB11-005d

Wheel balancing service information this bulletin has been amended. the publication date has been revised to include the latest models and model years. no other changes have been made. please discard previous versions of this bulletin.
Looking for a warranty? Get a quote.
08/01/17 Electrical and Air Conditioning NHTSA ID: 10109233
TSB ID: ITB17-015

Navigation system reboots when sxm traffic is enabled if you confirm the navigation system in an applied vehicle reboots when sxm traffic is enabled. note: perform the steps in this bulletin only if the above condition occurs while the
07/22/13 Electrical and Air Conditioning NHTSA ID: 10052395
TSB ID: ITB-13-021

Infiniti: while the compressor for the air conditioner is running, a whinnying or humming noise or low pitch moan sound, is heard inside of vehicle, model 2011-12 m37, m56.
04/10/13 Electrical and Air Conditioning NHTSA ID: 10051766
TSB ID: ITB-13-13

Infinti: cruise control will not set and dtc p0605 is stored. if a malfunction in the ascd system is detected, the cruise indicator may stay on and the set indicator may flash. *js
07/11/12 Electrical and Air Conditioning NHTSA ID: 10044526
TSB ID: ITB-11-049-B

Infiniti: reprogramming electronic control unit (ecu) on all qualifying vehicles. no models listed. model years 1998-2013.
10/05/11 Electrical and Air Conditioning NHTSA ID: 10041569
TSB ID: ITB-11-047

Infiniti: see document search button for owner letter. bluetooth hands-free sound may not work as intended, on the microphone system. models 2011-2012 m37/56 & 2012 m35h hybrid. updated 9/24/12. updated 1/18
10/05/11 Electrical and Air Conditioning NHTSA ID: 10041565
TSB ID: ITB-11-046

Infiniti: navigation update software for call waiting function. see document search button for owner letter. model 2010-2011 g37, qx56, fx35, fx30, ex35, m37, m56, m35h hybrid.
NHTSA's feed only includes summaries. For the full text of TSBs:

Get a 1 year subscription for only $19.95 from ALLDATAdiy! Use Code DIYDISCOUNT. Click here now!
10/05/11 Electrical and Air Conditioning NHTSA ID: 10041571
TSB ID: ITB-11-052

Infiniti: power window switches were manufactured irregularly and may stop working.
08/29/11 Electrical and Air Conditioning NHTSA ID: 10040391
TSB ID: ITB-10-040

Nissan: 2011 m56. due to a software problem the ecm will incorrectly store a trouble code and turn on the service engine soon light.
06/21/10 Electrical and Air Conditioning NHTSA ID: 10032994
TSB ID: ITB-10-027

Infiniti: a xenon headlamp is not functioning because of an issue inside the headlamp assembly (an internal issue). refer to the appropriate service manual, follow the diagnostic and repair information for xenon headlamps.
03/26/18 Other NHTSA ID: 10130480
TSB ID: ITB16-015b

Voluntary service campaign 2011 ? 2013 qx56 and m56; timing chain service campaign id # p6305 is no longer active. -infiniti service campaign bulletin itb16-015 for service campaign p6305 was originally issued on may 5, 2016. -service
03/26/18 Other NHTSA ID: 10130504
TSB ID: P6305 2011-13 QX

Timing chain voluntary service campaign - expiration notice ***** campaign ***** infiniti launched this voluntary service campaign on may 6, 2016 on certain 2011-13 infiniti qx56 and infiniti m56 vehicles to offer clients the opportunit
03/26/18 Other NHTSA ID: 10130505
TSB ID: P6305 2011-13 QX

Timing chain voluntary service campaign - final expiration notice ***** campaign ***** infiniti launched this voluntary service campaign on may 6, 2016 on certain 2011-13 infiniti qx56 and infiniti m56 vehicles to offer clients the oppo
NHTSA's feed only includes summaries. For the full text of TSBs:

Get a 1 year subscription for only $19.95 from ALLDATAdiy! Use Code DIYDISCOUNT. Click here now!
02/20/18 Other NHTSA ID: 10129111
TSB ID: ITB18-003

Reduced vehicle load capacity label (regulatory requirement) this bulletin applies to vehicles equipped with dealer installed or vpc installed accessories. service information the national highway traffic safety administration (nhtsa
01/29/18 Other NHTSA ID: 10127462
TSB ID: ITB09-039e

Windshield cracking this bulletin has been amended to apply to the latest models and model years. also, warranty information on pages 1 and 8 has been updated. no other changes have been made. please discard previous versions of this bul
01/29/18 Other NHTSA ID: 10127465
TSB ID: ITB17-009a

Window glass warranty information this bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. no other changes have been made. please discard previous versions of thi
01/29/18 Other NHTSA ID: 10127457
TSB ID: P6305 2011-13

Timing chain voluntary service campaign - expiration notice ***** campaign ***** infiniti launched this voluntary service campaign on may 6, 2016 on certain 2011-13 infiniti qx56 and infiniti m56 vehicles to offer clients the opportunit
11/13/17 Other NHTSA ID: 10123358
TSB ID: P6305

Timing chain voluntary service campaign - expiration notice ***** campaign summary ***** infiniti launched this voluntary service campaign on may 6, 2016 on certain 2011-13 infiniti qx56 and infiniti m56 vehicles to offer clients the op
10/11/17 Other NHTSA ID: 10118678
TSB ID: ITB11-005c

Wheel balancing service information this bulletin has been amended. the publication date has been revised to include the latest models and model years. no other changes have been made. please discard previous versions of this bulletin.
NHTSA's feed only includes summaries. For the full text of TSBs:

Get a 1 year subscription for only $19.95 from ALLDATAdiy! Use Code DIYDISCOUNT. Click here now!
02/14/17 Other NHTSA ID: 10091569
TSB ID: ITB12-054B

This bulletin has been amended. the title and if you confirm section have been revised. no other changes have been made. please discard previous versions of this bulletin.
02/07/17 Other NHTSA ID: 10090708
TSB ID: P6305

Warranty claims for this activity are temporarily suspending and will indicate the operation codes for qx56 timing chain repairs are not valid. infiniti is currently revising the flat rate times for this campaign. infiniti expects to have t
07/07/16 Other NHTSA ID: 10075616
TSB ID: EC12-010F

Summary to be provided on a future date.
01/31/14 Other NHTSA ID: 10054528
TSB ID: ITB-92-069-D

Infiniti: due to use of aftermarket chroming of alloy wheels, for some vehicles, the standards are no longer are met and are seriously damaged and not guarantee or warranty the modified wheels or performance. models all. no years listed.
01/09/14 Other NHTSA ID: 10054302
TSB ID: ITB-13-039

Infiniti: service bulletin concerning low tire pressure warning system information. *js
04/10/13 Other NHTSA ID: 10051765
TSB ID: ITB-13-12

Infiniti: lock/unlock request button on outside door handle outside door handle does not respond. lock/unlock request button located on outside door handles of vehicles can be disabled (or enabled) through either the "comfort & conv" setti
NHTSA's feed only includes summaries. For the full text of TSBs:

Get a 1 year subscription for only $19.95 from ALLDATAdiy! Use Code DIYDISCOUNT. Click here now!
11/05/12 Other NHTSA ID: 10047039
TSB ID: ITB-09-011-A

Infiniti: when insects, dirt, finger prints, oil film, moisture or exhaust gas is near or around rain sensor, this causes the rain sensor, when wiper lever is pushed down, to either make a single stroke or operate unexpectedly. no models
07/18/12 Other NHTSA ID: 10044639
TSB ID: ITB-12-040

Infiniti: some hybrid vehicles, with rear view mirror cameras, will experience either flickering, fuzziness, distortion or darkness of images displayed in monitor. updated 9/26/12.
04/24/12 Other NHTSA ID: 10043720
TSB ID: ITB-12-005

Infiniti: vehicles using intelligent key system and/or door request switch can not lock or unlock vehicle doors.
10/05/11 Other NHTSA ID: 10041566
TSB ID: ITB-11-051

Infiniti: during operation, rear window sunshade may make noise or stop operating.
01/04/10 Other NHTSA ID: 10031304
TSB ID: ITB-09-050

Infiniti: tire pressure monitoring system (tpms) warning light on/blinking. no models or model years listed. updated on 08-11-2011.

Return to top

Infiniti M TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.