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2013 Infiniti M Technical Service Bulletins (TSBs)

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TSB Date Problem Area TSB Text
05/07/18 NHTSA ID: 10136202
TSB ID: ITB13-052b

Intelligent key not detected / engine will not start this bulletin has been amended to update the applied vehicles. no other changes were made. please discard previous versions of this bulletin.
01/29/18 NHTSA ID: 10127461
TSB ID: ITB00-024g

Brake noise/judder/pedal feel diagnosis and repair this bulletin has been amended to include vehicles built up to the publication date. also, tips for using the procut? brake lathe were added on page 8, and a brake noise diagnostic works
10/14/17 NHTSA ID: 10119264
TSB ID: ITB16-047

Infiniti; diagnosis information for abs dtc c1130 service information when diagnosing for dtc c1130 (engine signal): ecm related dtcs (p-codes) must be diagnosed, repaired, and dtcs erased first. - dtc c1130 is an abs dtc that indicate
10/14/17 NHTSA ID: 10119255
TSB ID: ITB13-052a

Intelligent key not detected / engine will not start this bulletin has been amended to update the applied vehicles and make changes to the body of the bulletin. please discard previous versions.
09/13/17 NHTSA ID: 10117392
TSB ID: ITB17-042a

Infiniti; dtc p0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. the applied vehicles and claims information sections have been revised. no other changes have been made. please discard previous version
08/01/17 NHTSA ID: 10109193
TSB ID: ITB17-018

Ball joint axial end play procedure service information when working on the front suspension, use the updated service information in this bulletin along with the electronic service manual (esm). the updated information in this bulletin
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08/01/17 NHTSA ID: 10109195
TSB ID: ITB17-026

Infiniti; fuel tank is slow or difficult to fill if you confirm the fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). important: make sure this incident has been duplicated at a gas station by deale
02/13/17 NHTSA ID: 10091401
TSB ID: ITB16-015A

Voluntary service campaign 2011 ¿ 2013 qx56 and m56; timing chain this bulletin has been amended. the claims information section has been revised. no other changes have been made. please discard previous versions of this bulletin. introd
02/09/17 NHTSA ID: 10091079
TSB ID: REVISION1-P6305

Timing chain voluntary service campaign the announcement from may 6, 2016 has been revised to reflect increased flat rate times and includes additional questions & answers in the frequently asked questions (faq) section such as: - an exp
12/06/13 NHTSA ID: 10053951
TSB ID: ITB-13-044

Infiniti: the instrument cluster has a warning indicator, that illuminates, of a loose fuel fill cap. model years 2012 and up. no models listed.
11/01/13 NHTSA ID: 10053490
TSB ID: ITB-13-030

Infiniti: states that the malfunction indicator lamp (mil) is on with the following diagnostic trouble codes (dtc) p030, p0301, p0302, p0303, p0304, p0305, p0306 may be stored. updated 12/20/13.
04/11/13 NHTSA ID: 10051787
TSB ID: ITB-13-009

Infiniti: whine noise from engine area. if the noise does not increase with engine speed, the timing chain system may not be the cause. *js updated 10/29/2013 *js
10/17/12 NHTSA ID: 10046600
TSB ID: ITB-10-056-A

Infiniti: information provided regarding accurate diagnosis of abs/vdc wheel speed sensors on certain vehicles. models 2007-2013 infiniti.
05/14/18 Brakes and Traction Control NHTSA ID: 10136642
TSB ID: ITB11-005d

Wheel balancing service information this bulletin has been amended. the publication date has been revised to include the latest models and model years. no other changes have been made. please discard previous versions of this bulletin.
05/14/18 Electrical and Air Conditioning NHTSA ID: 10136647
TSB ID: ITB12-011k

Telematics service information this bulletin has been amended. changes have been made throughout. it is necessary to read the revised procedure(s) in entirety to properly perform the action(s). please discard previous versions of this bu
05/14/18 Electrical and Air Conditioning NHTSA ID: 10136638
TSB ID: ITB03-051L

Headlamp fogging this bulletin has been amended. the applied vehicles section has been revised. no other changes have been made. please discard previous versions of this bulletin.
02/20/18 Electrical and Air Conditioning NHTSA ID: 10129108
TSB ID: ITB12-011j

Telematics service information this bulletin has been amended. a correction was made to the service procedure on page 15. no other changes were made. please discard previous versions of this bulletin.
01/29/18 Electrical and Air Conditioning NHTSA ID: 10127463
TSB ID: ITB12-011i

Telematics service information this bulletin applies to vehicles that are equipped with factory navigation system. this bulletin has been amended. changes have been made throughout. you must read the entire bulletin to understand all
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10/24/17 Electrical and Air Conditioning NHTSA ID: 10120571
TSB ID: P7331

Disabling the 2g tcu voluntary service campaign ***** campaign summary ***** infiniti is conducting a voluntary service campaign to disable (turn off) the 2g telematics control unit (?2g tcu?). the subject qx56/qx80, jx35/qx60, m37/m56/
10/11/17 Electrical and Air Conditioning NHTSA ID: 10118683
TSB ID: ITB12-011h

Telematics service information this bulletin applies to vehicles equipped with factory navigation system. this bulletin has been amended. information for several 2018 models has been added. no other changes have been made. please disc
08/01/17 Electrical and Air Conditioning NHTSA ID: 10109168
TSB ID: REVISION 2-PC451

2g telematics hardware replacement client satisfaction initiative the announcement from november 3, 2016 has been revised to include: - 283b0-3ja6a is the part number being used for all vehicles, except q50 o this part supersedes the p
08/01/17 Electrical and Air Conditioning NHTSA ID: 10109233
TSB ID: ITB17-015

Navigation system reboots when sxm traffic is enabled if you confirm the navigation system in an applied vehicle reboots when sxm traffic is enabled. note: perform the steps in this bulletin only if the above condition occurs while the
08/01/17 Electrical and Air Conditioning NHTSA ID: 10109183
TSB ID: REVISION 3-PC451

2g telematics hardware replacement client satisfaction initiative the announcement from january 3, 2017 has been revised to include: - campaign repair bulletin, itb17-007 has been developed and is now available on nnanet, and asist. pl
02/13/17 Electrical and Air Conditioning NHTSA ID: 10091427
TSB ID: ITB12-011F

Telematics service information vehicles equipped with factory navigation system this bulletin has been amended. modifications have been made to include qx30. no other changes have been made. please discard all previous versions of th
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04/10/13 Electrical and Air Conditioning NHTSA ID: 10051766
TSB ID: ITB-13-13

Infinti: cruise control will not set and dtc p0605 is stored. if a malfunction in the ascd system is detected, the cruise indicator may stay on and the set indicator may flash. *js
03/26/18 Other NHTSA ID: 10130505
TSB ID: P6305 2011-13 QX

Timing chain voluntary service campaign - final expiration notice ***** campaign ***** infiniti launched this voluntary service campaign on may 6, 2016 on certain 2011-13 infiniti qx56 and infiniti m56 vehicles to offer clients the oppo
03/26/18 Other NHTSA ID: 10130504
TSB ID: P6305 2011-13 QX

Timing chain voluntary service campaign - expiration notice ***** campaign ***** infiniti launched this voluntary service campaign on may 6, 2016 on certain 2011-13 infiniti qx56 and infiniti m56 vehicles to offer clients the opportunit
03/26/18 Other NHTSA ID: 10130480
TSB ID: ITB16-015b

Voluntary service campaign 2011 ? 2013 qx56 and m56; timing chain service campaign id # p6305 is no longer active. -infiniti service campaign bulletin itb16-015 for service campaign p6305 was originally issued on may 5, 2016. -service
02/20/18 Other NHTSA ID: 10129111
TSB ID: ITB18-003

Reduced vehicle load capacity label (regulatory requirement) this bulletin applies to vehicles equipped with dealer installed or vpc installed accessories. service information the national highway traffic safety administration (nhtsa
01/29/18 Other NHTSA ID: 10127465
TSB ID: ITB17-009a

Window glass warranty information this bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. no other changes have been made. please discard previous versions of thi
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01/29/18 Other NHTSA ID: 10127457
TSB ID: P6305 2011-13

Timing chain voluntary service campaign - expiration notice ***** campaign ***** infiniti launched this voluntary service campaign on may 6, 2016 on certain 2011-13 infiniti qx56 and infiniti m56 vehicles to offer clients the opportunit
01/29/18 Other NHTSA ID: 10127462
TSB ID: ITB09-039e

Windshield cracking this bulletin has been amended to apply to the latest models and model years. also, warranty information on pages 1 and 8 has been updated. no other changes have been made. please discard previous versions of this bul
11/13/17 Other NHTSA ID: 10123358
TSB ID: P6305

Timing chain voluntary service campaign - expiration notice ***** campaign summary ***** infiniti launched this voluntary service campaign on may 6, 2016 on certain 2011-13 infiniti qx56 and infiniti m56 vehicles to offer clients the op
10/24/17 Other NHTSA ID: 10120545
TSB ID: ITB17-007

Client satisfaction initiative 2g telematics hardware replacement this bulletin applies to vehcile equipped with navigation systems only. service information on february 26, 2016 infiniti announced that it was sending a reminder noti
10/24/17 Other NHTSA ID: 10120576
TSB ID: ITB12-011g

Telematics service information this bulletin has been amended. modifications have been made to include 2017 q50, q60, q70, qx60, and qx80 vehicles. no other changes have been made. please discard all previous versions of this bulletin.
10/14/17 Other NHTSA ID: 10119184
TSB ID: ITB17-005

Bluetooth, usb, and aux function diagnostic tool service information the enhanced multi-media interface tester (emmit) j-51922 is a new special tool that tests the functionality of the following features: bluetooth o pairing/connectin
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10/14/17 Other NHTSA ID: 10119216
TSB ID: ITB17-041

Voluntary service campaign infiniti; 2g telematics hardware deactivation introduction infiniti is conducting a voluntary service campaign (in the u.s. only) on certain specific 2013-2016 infiniti vehicles equipped with 2g telematics ha
10/14/17 Other NHTSA ID: 10119284
TSB ID: REVISION 1-PC451

2g telematics hardware replacement client satisfaction initiative the announcement from september 2, 2016 has been revised to include: - the telematics upgrade for 2014-15 q50 is now available. the procedure and part information has bee
10/11/17 Other NHTSA ID: 10118678
TSB ID: ITB11-005c

Wheel balancing service information this bulletin has been amended. the publication date has been revised to include the latest models and model years. no other changes have been made. please discard previous versions of this bulletin.
02/14/17 Other NHTSA ID: 10091569
TSB ID: ITB12-054B

This bulletin has been amended. the title and if you confirm section have been revised. no other changes have been made. please discard previous versions of this bulletin.
02/14/17 Other NHTSA ID: 10091612
TSB ID: PC451_PC452 2G T

Pc451_pc452 2g tcu update - mail notification the purpose of this announcement is to let field personnel know that the first 22k owner mailings have been sent out today. this first mailing was directed towards current infiniti connection
02/14/17 Other NHTSA ID: 10091613
TSB ID: PC451_PC452_PC45

2g telematics hardware replacement client satisfaction initiative on february 26th, 2016 infiniti announced that it was sending a reminder notification to clients affected by at&t¿s planned discontinuation of the 2g cellular network. in
NHTSA's feed only includes summaries. For the full text of TSBs:

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02/07/17 Other NHTSA ID: 10090708
TSB ID: P6305

Warranty claims for this activity are temporarily suspending and will indicate the operation codes for qx56 timing chain repairs are not valid. infiniti is currently revising the flat rate times for this campaign. infiniti expects to have t
01/31/14 Other NHTSA ID: 10054528
TSB ID: ITB-92-069-D

Infiniti: due to use of aftermarket chroming of alloy wheels, for some vehicles, the standards are no longer are met and are seriously damaged and not guarantee or warranty the modified wheels or performance. models all. no years listed.
01/09/14 Other NHTSA ID: 10054302
TSB ID: ITB-13-039

Infiniti: service bulletin concerning low tire pressure warning system information. *js
04/10/13 Other NHTSA ID: 10051765
TSB ID: ITB-13-12

Infiniti: lock/unlock request button on outside door handle outside door handle does not respond. lock/unlock request button located on outside door handles of vehicles can be disabled (or enabled) through either the "comfort & conv" setti
11/05/12 Other NHTSA ID: 10047039
TSB ID: ITB-09-011-A

Infiniti: when insects, dirt, finger prints, oil film, moisture or exhaust gas is near or around rain sensor, this causes the rain sensor, when wiper lever is pushed down, to either make a single stroke or operate unexpectedly. no models
07/18/12 Other NHTSA ID: 10044639
TSB ID: ITB-12-040

Infiniti: some hybrid vehicles, with rear view mirror cameras, will experience either flickering, fuzziness, distortion or darkness of images displayed in monitor. updated 9/26/12.

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Infiniti M TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.

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