TSB Date | Problem Area | TSB Text |
05/21/18 | NHTSA ID: 10137115 TSB ID: SSM 47204 Some 2015-2018 fusion/mkz/mkc/escape/edge vehicles equipped with a 2.0l ecoboost engine may exhibit a runs rough condition with dtcs p0300, p0301, p0302, p0303, p0304 and/or p0316. this may be due to coolant intrusion due to corrosion on th |
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08/01/17 | NHTSA ID: 10109070 TSB ID: SSM 46085 The powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). the etc_act and etc_dsd pids should not used to diagnose possible etb concerns. the ids has a limited refresh rate |
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08/01/17 | NHTSA ID: 10109069 TSB ID: SSM 46076 Some 2016 model year fusion, mkz and c-max hybrid electric vehicles(hev) vehicles equipped with 2.0l dohc gas/electric engines may exhibit mil on with diagnostic trouble code p0137(o2 sensor circuit low voltage (bank 1 sensor 2) in powertra |
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03/20/17 | NHTSA ID: 10095995 TSB ID: SSM 46210 Some 2010-2016 epas equipped vehicles may exhibit steering related noises. the workshop manual (wsm) diagnostic procedures have been updated in section 211-02. when diagnosing and repairing epas steering noises use the updated procedures. |
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03/15/17 | NHTSA ID: 10095154 TSB ID: SSM 46295 To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. the new white fl |
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03/10/17 | NHTSA ID: 10094643 TSB ID: SSM 46281 Some 2015-2017 edge/mkx, escape/mkc, fusion/mkz and explorer vehicles equipped with a 2.0l or 2.3l may exhibit damage to the engine appearance cover, valve cover and/or intake manifold when attempting to remove the appearance cover. to redu |
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02/09/17 | NHTSA ID: 10091151 TSB ID: SSM 46132 Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the |
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02/06/17 | NHTSA ID: 10090662 TSB ID: SSM 46118 When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. if the ig |
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02/06/17 | NHTSA ID: 10090681 TSB ID: SSM 46132 Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the |
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02/03/17 | NHTSA ID: 10090505 TSB ID: TSB 16-0139 Some 2015-2016 f-150, c-max, edge, mks, taurus, and flex and 2016 expedition, explorer, escape, fusion, mustang, mkz, mkx, navigator, transit and transit connect vehicles equipped with a 2.0l, 2.5l, 3.5l or 3.7l gasoline engine and built on |
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08/01/17 | Transmission and Drivetrain | NHTSA ID: 10109063 TSB ID: SSM 46069 Some 2015-2016 vehicles equipped with 6f50/6f55 transmission built on 11/2/2015 and through 2/1/2016 may exhibit no reverse, 3rd and 5th gear and/or dtcs p0715, p0717, p0756 and/or p2701. this may be caused by the direct clutch snap ring ou |
08/01/17 | Transmission and Drivetrain | NHTSA ID: 10108994 TSB ID: TSB 17-0039 Some 2013-2016 fusion, mkz and 2013-2016 c-max vehicles equipped with an hf35 transmission and built on or before 15-aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. the noise may be present in all gea |
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08/01/17 | Transmission and Drivetrain | NHTSA ID: 10109076 TSB ID: SSM 46098 2013-2017 fusion, mkz and c-max hybrid and energi vehicles equipped with hf35 ecvt transaxles may have literature published that lists either a 2.56 or 2.57 axle ratio. for service and parts ordering purposes, both are the same. the differe |
03/17/17 | Transmission and Drivetrain | NHTSA ID: 10095624 TSB ID: SSM 46355 Multiple 2014-2016 vehicles equipped with 6f35 transmission and built on 1-jan-2014 and through 31-dec-2015 may exhibit harsh reverse engagement and harsh/delayed 3rd and 5th gear up/down shifts with no dtcs present. this may be due to a me |
02/21/17 | Transmission and Drivetrain | NHTSA ID: 10092366 TSB ID: TSB16-0105 Some 2013-2016 fusion, mkz, and 2013-2015 c-max vehicles equipped with an hf35 transmission and built on or before 8/15/2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. the noise may be present in all gear |
02/10/17 | Transmission and Drivetrain | NHTSA ID: 10091272 TSB ID: SSM 45926 2013-2017 fusion/escape/mkz (excluding 3.7l), 2015-2016 edge/explorer (excluding 3.5l/3.7l), 2015-2016 mkc, and 2016 mkx vehicles (excluding 3.7l) equipped with all wheel drive (awd) may exhibit a leaking passenger side power transfer unit |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137084 TSB ID: SSM 47129 Some 2013-2017 c-max energi, 2013-2018 fusion energi, 2013-2018 c-max/fusion hybrid/mkz hybrid may exhibit a no start with battery energy control module (becm) diagnostic trouble code (dtc) p0ae5. for 2015-2017 c-max energi refer to the 201 |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137096 TSB ID: SSM 47160 Some 2015-2017 mkc/mkz, 2016-2017 mkx and 2017 continental vehicles equipped with a telematics control unit (tcu) built on or before 15-aug-2017 may exhibit inoperative remote features via lincoln way mobile app, incomplete user authorizati |
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05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137095 TSB ID: SSM 47159 Some 2016 mkc, mkx and mkz vehicles built on or before 11/28/2015 and equipped with a tcu may exhibit an intermittent battery draw that can be isolated to the tcu, an inoperative mylincoln mobile app, a mylincoln mobile app deep sleep messa |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137100 TSB ID: SSM 47167 Various 2016-2017 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137126 TSB ID: SSM 47211 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. sync software updates are now available under the oasis tab sync selection. if update is avai |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136592 TSB ID: SSM 47070 When connecting the vehicle communication module (vcm) and integrated diagnostic system (ids) or ford diagnosis and repair system (fdrs) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136597 TSB ID: SSM 47080 2010-2018 various vehicles equipped with sync or sync 3 may not function when attempting to find or use the spotify app via applink. as of an update released on 1/15/2018 spotify will no longer be supporting their applink integration. no re |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127405 TSB ID: SSM 46900 Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (mil) and a dtc p161a after pcm replacement. this may be due to the parameter reset procedure not being properly completed. to clear this dtc, use |
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01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127425 TSB ID: SSM 46948 Some owners of 2016-2017 ford and lincoln vehicles equipped with sync 3 may experience inoperative mobile device navigation applications. mobile device navigation via applink requires sync 3 version 2.3 or higher for apple ios users. mobile |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119669 TSB ID: SSM 46813 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. to recover the screen, perform a complete ignition cycle (key off, open and close the driver' |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119678 TSB ID: SSM 46834 Some 2016-2017 ford and lincoln vehicles with sync 3 may exhibit an intermittent blue or black screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim so |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119684 TSB ID: SSM 46848 Some owners of 2016-2017 ford and lincoln vehicles equipped with sync 3 may experience inoperative mobile device navigation applications. mobile device navigation via applink requires sync 3 version 2.3 or higher for apple ios users. mobile |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109082 TSB ID: SSM 46105 Some 2015-2016 mkc, 2016 mkx, and 2016-2017 mkz vehicles equipped with a telematics control unit (tcu) built on or before 9-aug-2016 may exhibit loss of functionality of remote features via the mylincoln mobile application. to correct the c |
03/20/17 | Electrical and Air Conditioning | NHTSA ID: 10095781 TSB ID: SSM 46371 Some 2012-2017 focus electric/2013-2017 cmax energi/fusion energi/2015-2017 mkc/mkz/2016-2017 mkx and 2017 continental vehicles operating with a 3g tcu on or before 16-jan-2017 may not respond to customers remote commands via mylincoln/myfo |
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02/22/17 | Electrical and Air Conditioning | NHTSA ID: 10092562 TSB ID: SSM 46022 When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. if the ig |
02/10/17 | Electrical and Air Conditioning | NHTSA ID: 10091230 TSB ID: SSM 45917 Some 2016-2017 vehicles equipped with sync 3 may experience the following concerns; the gps not tracking the vehicle position correctly, the vehicle location arrow icon spinning in circles on the navigation screen or a spinning compass on n |
02/06/17 | Electrical and Air Conditioning | NHTSA ID: 10090671 TSB ID: SSM 46129 Some 2013-2016 fusion/escape/mkt/flex/mks/taurus, 2015-2016 mkz/mkc/edge and 2016 mkx vehicles may exhibit various radio concerns including: speaker static with key-off, no audio after vehicle is first started with diagnostic trouble code ( |
08/29/16 | Electrical and Air Conditioning | NHTSA ID: 10078988 TSB ID: SSM-45815 Air conditioning (a/c) inoperative - diagnostic trouble code (dtc) p0645 |
08/29/16 | Electrical and Air Conditioning | NHTSA ID: 10078990 TSB ID: SSM-45821 Siri eyes free functional issues using bluetooth and apple ios 9.2 and 9.2.1 |
06/22/16 | Electrical and Air Conditioning | NHTSA ID: 10074778 TSB ID: ASI-45157 Summary to be provided on a future date. |
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06/22/16 | Electrical and Air Conditioning | NHTSA ID: 10074777 TSB ID: ASI-45158 Summary to be provided on a future date. |
10/26/15 | Electrical and Air Conditioning | NHTSA ID: 10058661 TSB ID: SB-45309 2015-2016 mkz and 2015 mkc instrument cluster message center artist/title and track missing and ic needs reprogram with latest software calibration |
05/21/18 | Other | NHTSA ID: 10137131 TSB ID: SSM 47230 Some 2007-2016 edge/mkx/flex/mkt/mkz/mks/taurus/police interceptor sedan/explorer/police interceptor utility vehicles equipped with awd and built on or before 30-jun-2016 may exhibit a propane or natural gas odor during idle or low speed dr |
01/29/18 | Other | NHTSA ID: 10127398 TSB ID: 17-2225 Some 2013-2014 fusion and 2013-2018 mkz vehicles may exhibit unintended exterior mirror movement in wet weather conditions due to moisture in the exterior mirror connector. follow the service procedure steps to correct the condition. |
01/29/18 | Other | NHTSA ID: 10127426 TSB ID: SSM 46949 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. sync software updates are now available under the oasis tab sync selection. if update is avai |
10/21/17 | Other | NHTSA ID: 10119686 TSB ID: 17B28 Certain 2015 model year flex and taurus, 2015-2016 model year c-max, and mks, and 2016 model year edge, fusion, mkz, and transit connect vehicles - electronic throttle body replacement |
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08/25/17 | Other | NHTSA ID: 10115953 TSB ID: SSM 46703 Some 2013-2017 edge/mkx/escape/mkc/fusion/mkz/flex/mkt/mondeo/kuga/ecosport awd vehicles where diagnosis leads to a rdu clutch issue, a rear drive unit (rdu) service kit is available. use the vehicle identification number (vin) in the parts |
08/01/17 | Other | NHTSA ID: 10109079 TSB ID: SSM 46102 Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. this may be due to a normal condition which happens when the seatb |
08/01/17 | Other | NHTSA ID: 10109012 TSB ID: SSM 46522 2013-2017 edge/mkx/flex/mkt/mkz/mks/taurus/taurus police/explorer/explorer police/continental vehicles equipped with a 3.5l or 3.7l engine, all wheel drive (awd) and a power transfer unit (ptu) that is being repaired or replaced for an inte |
08/01/17 | Other | NHTSA ID: 10108997 TSB ID: TSB 17-2057 Some 2013-2014 fusion and 2013-2017 mkz vehicles may exhibit unintended exterior mirror movement in wet weather conditions due to moisture in the exterior mirror connector. follow the service procedure steps to correct the condition. |
05/17/17 | Other | NHTSA ID: 10099451 TSB ID: SSM 46438 Some 2016-2017 f150, edge, mkx, escape, focus, mkc, fusion, mkz, taurus and 2017 continental vehicles equipped with 2.0l, 2.7l or 3.0l gasoline turbocharged direct injection(gtdi) ecoboost engines may exhibit malfunction indicator light(mil |
03/20/17 | Other | NHTSA ID: 10095858 TSB ID: SSM 46412 Some 2007-2016 edge/mkx/flex/mkt/mkz/mks/taurus/taurus police/explorer/explorer police equipped with all wheel drive (awd) and built on or before 30-jun-2016 may exhibit a ticking and/or knocking noise coming from the driveline area. to ide |
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03/15/17 | Other | NHTSA ID: 10095184 TSB ID: SSM 46332 Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or linco |
02/09/17 | Other | NHTSA ID: 10091124 TSB ID: SSM 46155 Some 2015-2017 mkc, 2016 mkx, and 2016-2017 mkz vehicles equipped with a telematics control unit (tcu) built on or before 19-oct-2016 may exhibit loss of functionality of remote features via the mylincoln mobile application. to correct the |
02/08/17 | Other | NHTSA ID: 10091003 TSB ID: SSM 46153 Setting the correct tire inflation pressure is an important step in the pre-delivery process and during routine maintenance intervals. recent customer clinics revealed that most every vehicle in the clinics had the tire pressures set incorr |
08/29/16 | Other | NHTSA ID: 10078980 TSB ID: SSM-45800 Remove water or moisture before removing the sobdmc fuse cover |
10/27/15 | Other | NHTSA ID: 10058665 TSB ID: SB-45317 2016 mkz,mkc and mkx: my lincoln mobile app not able to connect to vehicles equipped with dtc u2100 and/or u2101 on vehicles with telematics control unit |