

TSB Date | Problem Area | TSB Text |
05/21/18 | NHTSA ID: 10137115 TSB ID: SSM 47204 Some 2015-2018 fusion/mkz/mkc/escape/edge vehicles equipped with a 2.0l ecoboost engine may exhibit a runs rough condition with dtcs p0300, p0301, p0302, p0303, p0304 and/or p0316. this may be due to coolant intrusion due to corrosion on th |
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08/01/17 | NHTSA ID: 10109070 TSB ID: SSM 46085 The powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). the etc_act and etc_dsd pids should not used to diagnose possible etb concerns. the ids has a limited refresh rate |
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08/01/17 | NHTSA ID: 10109041 TSB ID: TSB 16-0123 Some 2015-2016 mkc vehicles equipped with a 2.3l gtdi engine may exhibit an illuminated mil with a lack of power and diagnostic trouble code (dtc) p0299. this may be due to the turbocharger wastegate actuator rod coming disconnected from th |
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05/24/17 | NHTSA ID: 10100517 TSB ID: SSM 46495 Some 2015-2017 escape and mkc vehicles without a vehicle dynamic suspension system and built on 1-apr-2015 and through 1-oct-2016 may exhibit a rattle and/or clunking noise from the rear suspension while driving over bumps and/or making tur |
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03/20/17 | NHTSA ID: 10095995 TSB ID: SSM 46210 Some 2010-2016 epas equipped vehicles may exhibit steering related noises. the workshop manual (wsm) diagnostic procedures have been updated in section 211-02. when diagnosing and repairing epas steering noises use the updated procedures. |
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03/15/17 | NHTSA ID: 10095154 TSB ID: SSM 46295 To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. the new white fl |
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03/10/17 | NHTSA ID: 10094643 TSB ID: SSM 46281 Some 2015-2017 edge/mkx, escape/mkc, fusion/mkz and explorer vehicles equipped with a 2.0l or 2.3l may exhibit damage to the engine appearance cover, valve cover and/or intake manifold when attempting to remove the appearance cover. to redu |
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02/21/17 | NHTSA ID: 10092373 TSB ID: TSB16-0110 Some 2015-2016 lincoln mkc vehicles equipped with a 2.3l gtdi engine and built on or before 2/23/2016 may exhibit a heavy continuous blue smoke with a burning oil smell after idling 10 minutes or longer. |
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02/09/17 | NHTSA ID: 10091151 TSB ID: SSM 46132 Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the |
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02/06/17 | NHTSA ID: 10090662 TSB ID: SSM 46118 When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. if the ig |
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02/06/17 | NHTSA ID: 10090681 TSB ID: SSM 46132 Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required due to a brake system warning lamp being illuminated. if the |
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06/22/16 | NHTSA ID: 10075275 TSB ID: 16-0045 2.0l ecoboost - fuel odor issue some 2013-2016 escape, 2015-2016 mkc vehicles built on or before 12/15/2015, 2013-2016 fusion, mkz, 2013-2015 explorer, 2013-2014 focus st and edge vehicles equipped with 2.0l ecoboost engines may exh |
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03/17/17 | Transmission and Drivetrain | NHTSA ID: 10095624 TSB ID: SSM 46355 Multiple 2014-2016 vehicles equipped with 6f35 transmission and built on 1-jan-2014 and through 31-dec-2015 may exhibit harsh reverse engagement and harsh/delayed 3rd and 5th gear up/down shifts with no dtcs present. this may be due to a me |
02/10/17 | Transmission and Drivetrain | NHTSA ID: 10091272 TSB ID: SSM 45926 2013-2017 fusion/escape/mkz (excluding 3.7l), 2015-2016 edge/explorer (excluding 3.5l/3.7l), 2015-2016 mkc, and 2016 mkx vehicles (excluding 3.7l) equipped with all wheel drive (awd) may exhibit a leaking passenger side power transfer unit |
09/23/16 | Brakes and Traction Control | NHTSA ID: 10081007 TSB ID: SSM-45859 2015-2016 mkc - active park assist ? inoperative steering column controls with stability/traction control lamp illuminated with dtc u0131 |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137126 TSB ID: SSM 47211 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. sync software updates are now available under the oasis tab sync selection. if update is avai |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137100 TSB ID: SSM 47167 Various 2016-2017 vehicles with sync 3 may experience a touch screen that does not respond to any input. using the professional technician society (pts) website > oasis tab > sync version, verify the vehicle sync software version. if the ve |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137096 TSB ID: SSM 47160 Some 2015-2017 mkc/mkz, 2016-2017 mkx and 2017 continental vehicles equipped with a telematics control unit (tcu) built on or before 15-aug-2017 may exhibit inoperative remote features via lincoln way mobile app, incomplete user authorizati |
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05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137095 TSB ID: SSM 47159 Some 2016 mkc, mkx and mkz vehicles built on or before 11/28/2015 and equipped with a tcu may exhibit an intermittent battery draw that can be isolated to the tcu, an inoperative mylincoln mobile app, a mylincoln mobile app deep sleep messa |
05/21/18 | Electrical and Air Conditioning | NHTSA ID: 10137102 TSB ID: SSM 47171 Some 2016-2018 ford and lincoln vehicles equipped with sync 3 and connected to an iphone recently upgraded to ios 11.2.5 may exhibit functional concerns where usb audio playback and app link will not operate. this may also include, under ce |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136592 TSB ID: SSM 47070 When connecting the vehicle communication module (vcm) and integrated diagnostic system (ids) or ford diagnosis and repair system (fdrs) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136597 TSB ID: SSM 47080 2010-2018 various vehicles equipped with sync or sync 3 may not function when attempting to find or use the spotify app via applink. as of an update released on 1/15/2018 spotify will no longer be supporting their applink integration. no re |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136611 TSB ID: SSM 47100 Some 2016-2018 ford and lincoln vehicle equipped with sync 3 and connected to an iphone recently upgraded to ios 11.2.5 may exhibit a concern where usb audio playback and app link applications will not function properly. this may also inclu |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127425 TSB ID: SSM 46948 Some owners of 2016-2017 ford and lincoln vehicles equipped with sync 3 may experience inoperative mobile device navigation applications. mobile device navigation via applink requires sync 3 version 2.3 or higher for apple ios users. mobile |
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01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127424 TSB ID: SSM 46947 Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127405 TSB ID: SSM 46900 Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (mil) and a dtc p161a after pcm replacement. this may be due to the parameter reset procedure not being properly completed. to clear this dtc, use |
12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125078 TSB ID: SSM 46860 Some 2016-2018 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is due to the power saving features enabled while in transport mode and |
12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125079 TSB ID: SSM 46861 Some 2016-2017 ford and lincoln vehicles with sync 3 may intermittently display an overhead image of a vehicle in the center of the sync touchscreen with no obstacle detection grids or warning chimes. sync may appear unresponsive when the o |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119684 TSB ID: SSM 46848 Some owners of 2016-2017 ford and lincoln vehicles equipped with sync 3 may experience inoperative mobile device navigation applications. mobile device navigation via applink requires sync 3 version 2.3 or higher for apple ios users. mobile |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119678 TSB ID: SSM 46834 Some 2016-2017 ford and lincoln vehicles with sync 3 may exhibit an intermittent blue or black screen. check for sync software update under the oasis tab sync selection. if update is available refer to wsm, section 415-00 and update apim so |
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10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119669 TSB ID: SSM 46813 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. to recover the screen, perform a complete ignition cycle (key off, open and close the driver' |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10119663 TSB ID: SSM 46792 Some 2015-2018 mkc vehicles equipped with a ac power outlet socket may exhibit a condition with the assembly door becoming disconnected, jammed or locked closed. if the door is disconnected, re-install the end cap and door. refer to updated |
08/25/17 | Electrical and Air Conditioning | NHTSA ID: 10115962 TSB ID: SSM 46724 Some 2015-2016 mkc vehicles equipped with active park assist may exhibit turn signals, steering wheel radio controls and low speed wipers being inoperative. the stability/traction control indicator lamp may also be illuminated with diagnost |
08/25/17 | Electrical and Air Conditioning | NHTSA ID: 10115961 TSB ID: SSM 46723 Some 2015-2016 mkc vehicles without active park assist and built on or before 2/15/16 may exhibit steering column controls such as turn signals, radio controls, and low speed wipers being intermittently inoperative due to lack of communicat |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109082 TSB ID: SSM 46105 Some 2015-2016 mkc, 2016 mkx, and 2016-2017 mkz vehicles equipped with a telematics control unit (tcu) built on or before 9-aug-2016 may exhibit loss of functionality of remote features via the mylincoln mobile application. to correct the c |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109067 TSB ID: SSM 46073 Some 2016-2017 escape, mkc, fiesta, f150, expedition, navigator, mustang, transit, focus, c-max, mkx, taurus, mks, flex, mkt, and edge and 2017 explorer, fusion, mkz, super duty, transit connect and continental vehicles equipped with sync 3 |
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08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109054 TSB ID: SSM 46048 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 may have dtcs u3000:04, b108e:12 and/or u1a00:87 present in the apim. if these dtcs are present and no other symptoms are reported by the customer, then clear the dtcs and retest |
08/01/17 | Electrical and Air Conditioning | NHTSA ID: 10109001 TSB ID: TSB 17-2068 Some 2016-2017 edge, escape, expedition, fiesta, flex, mkc, mkt, mkx, mustang, navigator and taurus or 2017 explorer and super duty vehicles equipped with sync 3 and built on 1-jul-2015 and through 31-dec-2016 may exhibit a sync display mes |
05/24/17 | Electrical and Air Conditioning | NHTSA ID: 10100508 TSB ID: SSM 46486 Some 2016-2017 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. this is considered normal due to the power saving features enabled while in t |
03/20/17 | Electrical and Air Conditioning | NHTSA ID: 10095781 TSB ID: SSM 46371 Some 2012-2017 focus electric/2013-2017 cmax energi/fusion energi/2015-2017 mkc/mkz/2016-2017 mkx and 2017 continental vehicles operating with a 3g tcu on or before 16-jan-2017 may not respond to customers remote commands via mylincoln/myfo |
03/13/17 | Electrical and Air Conditioning | NHTSA ID: 10094762 TSB ID: SSM 46284 Some customers with 2016 lincoln vehicles (excluding lincoln mkx) equipped with sync 3 version 1.0 or 1.1 may request an upgrade to their sync system for apple carplay or android auto functionality. this upgrade requires sync 3 version 2.2 |
02/22/17 | Electrical and Air Conditioning | NHTSA ID: 10092562 TSB ID: SSM 46022 When hooking up the vehicle communication module (vcm) and integrated diagnostic system (ids) to the dlc located on the driver side under the steering column at the gwm, make sure that the ignition is off before connecting to ids. if the ig |
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02/21/17 | Electrical and Air Conditioning | NHTSA ID: 10092402 TSB ID: SSM 45968 Some 2016 escape/mkc/fiesta/f150/expedition/navigator/mustang /transit/focus/c-max/mkx/taurus/mks/flex/mkt/edge and 2017 escape/explorer/mkc/fusion and mkz vehicles equipped with sync 3 might exhibit a blank screen or other various sync sym |
02/10/17 | Electrical and Air Conditioning | NHTSA ID: 10091230 TSB ID: SSM 45917 Some 2016-2017 vehicles equipped with sync 3 may experience the following concerns; the gps not tracking the vehicle position correctly, the vehicle location arrow icon spinning in circles on the navigation screen or a spinning compass on n |
02/06/17 | Electrical and Air Conditioning | NHTSA ID: 10090671 TSB ID: SSM 46129 Some 2013-2016 fusion/escape/mkt/flex/mks/taurus, 2015-2016 mkz/mkc/edge and 2016 mkx vehicles may exhibit various radio concerns including: speaker static with key-off, no audio after vehicle is first started with diagnostic trouble code ( |
09/23/16 | Electrical and Air Conditioning | NHTSA ID: 10081006 TSB ID: SSM-45858 2015-2016 mkc - without active park assist ? intermittently inoperative steering column controls ? built on or before 2/15/2016 |
09/23/16 | Electrical and Air Conditioning | NHTSA ID: 10081012 TSB ID: SSM-45868 2016-2017 escape/mkc - lack of a/c cooling during pdi check |
08/29/16 | Electrical and Air Conditioning | NHTSA ID: 10078985 TSB ID: SSM-45810 A/c compressor lockup - vehicles in storage or used infrequently |
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08/29/16 | Electrical and Air Conditioning | NHTSA ID: 10078990 TSB ID: SSM-45821 Siri eyes free functional issues using bluetooth and apple ios 9.2 and 9.2.1 |
08/29/16 | Electrical and Air Conditioning | NHTSA ID: 10078988 TSB ID: SSM-45815 Air conditioning (a/c) inoperative - diagnostic trouble code (dtc) p0645 |
06/22/16 | Electrical and Air Conditioning | NHTSA ID: 10074785 TSB ID: ASI-45183 Summary to be provided on a future date. |
01/29/18 | Other | NHTSA ID: 10127426 TSB ID: SSM 46949 Some 2016-2017 ford and lincoln vehicles equipped with sync 3 version 2.2 software may exhibit a blank screen after attempting to exit valet mode. sync software updates are now available under the oasis tab sync selection. if update is avai |
08/25/17 | Other | NHTSA ID: 10115953 TSB ID: SSM 46703 Some 2013-2017 edge/mkx/escape/mkc/fusion/mkz/flex/mkt/mondeo/kuga/ecosport awd vehicles where diagnosis leads to a rdu clutch issue, a rear drive unit (rdu) service kit is available. use the vehicle identification number (vin) in the parts |
08/01/17 | Other | NHTSA ID: 10109081 TSB ID: SSM 46104 2015-2017 lincoln mkc is equipped with satin chrome front grille and roof moldings. if they require cleaning due to stains, water spotting, or discoloring do not use motorcraft custom bright metal cleaner which is used for bright chrome com |
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08/01/17 | Other | NHTSA ID: 10109079 TSB ID: SSM 46102 Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. this may be due to a normal condition which happens when the seatb |
05/17/17 | Other | NHTSA ID: 10099451 TSB ID: SSM 46438 Some 2016-2017 f150, edge, mkx, escape, focus, mkc, fusion, mkz, taurus and 2017 continental vehicles equipped with 2.0l, 2.7l or 3.0l gasoline turbocharged direct injection(gtdi) ecoboost engines may exhibit malfunction indicator light(mil |
03/15/17 | Other | NHTSA ID: 10095184 TSB ID: SSM 46332 Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is not recommended nor supported on any ford, mercury or linco |
02/21/17 | Other | NHTSA ID: 10092403 TSB ID: SSM 45972 Some 2015-2016 mkc vehicles equipped with memory mirrors built on or before 12/7/2015 may experience a ratcheting/clicking noise from the exterior mirror(s)glass when one or more of the following actions occur: vehicle unlocked, vehicle fir |
02/13/17 | Other | NHTSA ID: 10091447 TSB ID: SSM 45951 Some 2015-2017 mkc vehicles equipped with a dsp module may exhibit diagnostic trouble codes (dtcs) b1a10, b1a11, b1045 and/or b13fd with no observable audio malfunction after performing a dsp module on-demand self test. if any of these dtcs |
02/10/17 | Other | NHTSA ID: 10091229 TSB ID: SSM 45916 Some 2016 ford and lincoln vehicles equipped with sync 3 and navigation along with a valid paid subscription to sirius travel link may not display sirius travel link fuel prices. replacing components will not resolve the condition and is no |
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02/10/17 | Other | NHTSA ID: 10091267 TSB ID: SSM 45918 Some 2016-2017 ford/lincoln vehicles with sync 3 may see a navigation fault message appear on the map on the home screen or a system lock up when the phone is connected. applink maybe inoperative, or the system may perform random reboots du |
02/09/17 | Other | NHTSA ID: 10091124 TSB ID: SSM 46155 Some 2015-2017 mkc, 2016 mkx, and 2016-2017 mkz vehicles equipped with a telematics control unit (tcu) built on or before 19-oct-2016 may exhibit loss of functionality of remote features via the mylincoln mobile application. to correct the |
02/08/17 | Other | NHTSA ID: 10091003 TSB ID: SSM 46153 Setting the correct tire inflation pressure is an important step in the pre-delivery process and during routine maintenance intervals. recent customer clinics revealed that most every vehicle in the clinics had the tire pressures set incorr |
08/31/16 | Other | NHTSA ID: 10079006 TSB ID: SSM-45838 Inoperative hands-free liftgate after addition of trailer hitch |
08/29/16 | Other | NHTSA ID: 10078984 TSB ID: SSM-45809 Sync 3 accessory protocol interface module (apim) dtcs u3000 or b108e or u1a00 |
08/29/16 | Other | NHTSA ID: 10078979 TSB ID: SSM-45797 Drive minimum 15 miles before diagnosing tire vibrations |
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08/29/16 | Other | NHTSA ID: 10078993 TSB ID: SSM-45837 Squeaking/creaking noise left rear - body flex or twist conditions: low speed turns, over bumps and turns into driveways with inclines |
06/22/16 | Other | NHTSA ID: 10074790 TSB ID: ASI-45174 Summary to be provided on a future date. |