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2009 Mazda Mazda5 Technical Service Bulletins (TSBs)

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TSB Date Problem Area TSB Text
05/14/18 NHTSA ID: 10136776
TSB ID: 04-004-18-3468

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
05/14/18 NHTSA ID: 10136775
TSB ID: 04-003-18-3455

Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. this concern will most likely occur during the vehicles first forward movement after starting the engine. this is a normal operating noise of th
04/23/18 NHTSA ID: 10134930
TSB ID: 02-006-18-3449

Some customers may complain of signs of oil on the struts or shock absorbers. in most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. follow th
08/10/17 NHTSA ID: 10110996
TSB ID: 04-004-13-2853

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
06/09/17 NHTSA ID: 10105891
TSB ID: 04-004-16-3160

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
05/30/17 NHTSA ID: 10101062
TSB ID: 02-009-16-3155

Some customers may complain that the steering wheel is off center more than 3? even when driving straight on a flat road.
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05/03/17 NHTSA ID: 10098103
TSB ID: 04-004-14-2926

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
04/27/17 NHTSA ID: 10098003
TSB ID: 04-002-14-2879

Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. this concern will most likely occur during the vehicles first forward movement after starting the engine. this is a normal operating noise of th
04/21/17 NHTSA ID: 10097722
TSB ID: 02-004-13-2770B

Some customers may complain that the steering wheel is off center more than 3? even when driving straight on a flat road.
04/14/17 NHTSA ID: 10097377
TSB ID: 02-004-13-2770A

Some customers may complain that the steering wheel is off center more than 3? even when driving straight on a flat road.
04/13/17 NHTSA ID: 10097320
TSB ID: 02-004-13-2770

Some customers may complain that the steering wheel is off center more than 3? even when driving straight on a flat road.
02/22/17 NHTSA ID: 10092584
TSB ID: 01-016-16-3220

There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. this service bulletin is to inform you about the water pump sealing mecha-nism and the criteria
02/07/17 NHTSA ID: 10090812
TSB ID: 02-009-16-3155

Some customers may complain that the steering wheel is off center more than 3? even when driving straight on a flat road.
03/16/16 NHTSA ID: 10059870
TSB ID: 00-004/12

Summary to be provided on a future date.
03/16/16 NHTSA ID: 10059471
TSB ID: 02-004-14

Summary to be provided on a future date.
06/08/11 NHTSA ID: 10037951
TSB ID: 01-006-11

Mazda: a malfunction light is on with a stored trouble code.
11/29/10 NHTSA ID: 10034527
TSB ID: SB-06-003-10

Mazda: steering column slightly moves in or out telescopically. some vehicles may exhibit a slight in or out movement of the steering wheel when it is pushed or pulled, even with the steering wheel release lever properly locked.
09/23/09 NHTSA ID: 10030349
TSB ID: SB-01-012-09

Mazda: mil comes on with p2004/check valve stuck open. some vehicles may experience an mil that comes on with dtc p2004 (variable tumble shutter valve stuck open). the cause may be the check valve in the intake manifold vacuum chamber being
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05/06/09 NHTSA ID: 10028524
TSB ID: SB-01-007-09

Mazda: vehicles may exhibit a concern of unstable idling or, in some rare cases, stalling, just after the vehicle stops with no dtcs detected. problem is due to the accumulation of carbon deposits inside the throttle body causing air flow
04/14/17 Transmission and Drivetrain NHTSA ID: 10097367
TSB ID: 05-002-13-2777

Always be sure to use the correct automatic transmission fluid when replacing atf. using the wrong atf may cause shift quality complaints or may even damage the transmission.note:?atf m-v (type m5) is not the same fluid as mercon?v or merco
04/13/17 Transmission and Drivetrain NHTSA ID: 10097348
TSB ID: 05-002-13-2777A

Always be sure to use the correct automatic transmission fluid when replacing atf. using the wrong atf may cause shift quality complaints or may even damage the transmission.note:?atf m-v (type m5) is not the same fluid as mercon?v or merco
03/31/16 Transmission and Drivetrain NHTSA ID: 10060884
TSB ID: RF-12-17

Summary to be provided on a future date.
05/14/18 Electrical and Air Conditioning NHTSA ID: 10136784
TSB ID: 08-001-18-3457

This information is provided to help address passenger airbag deactivation (pad) indicator illumination concerns during vehicle service.
05/14/18 Electrical and Air Conditioning NHTSA ID: 10136782
TSB ID: 07-002-18-3432

A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. it is most noticeable when the a/c is first turned on. this odor is the result of mold growth in the a/cevaporator/cooling unit which is c
NHTSA's feed only includes summaries. For the full text of TSBs:

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05/14/18 Electrical and Air Conditioning NHTSA ID: 10136787
TSB ID: 09-020-18-3458

Some vehicles may exhibit bluetooth? hands-free and/or text messaging related concerns. to improve the handling of bluetooth? hands-free and/or text messaging customer concerns, mazda created a special service and parts exchange program as
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134928
TSB ID: 01-008-18-3451

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. for new vehicles in sto
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134701
TSB ID: 09-011-18-3448

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. the recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134929
TSB ID: 01-009-18-3452

The mazda gr8-1291 is required for all warranty battery testing. if the mazda gr8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. use the following test procedures in this service bulletin to test
03/05/18 Electrical and Air Conditioning NHTSA ID: 10129576
TSB ID: 01-002-18-3417

Some vehicles may have a mil illumination with dtc's p0441, p0442, p0455, or p0456 stored in memory. to determine the location of the evaporative system leak, follow the repair procedure below. p0441 - evaporative emission control system in
10/04/17 Electrical and Air Conditioning NHTSA ID: 10118467
TSB ID: 09-035-17-3080

In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. it is the dealer?s responsibility to co
NHTSA's feed only includes summaries. For the full text of TSBs:

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08/10/17 Electrical and Air Conditioning NHTSA ID: 10110991
TSB ID: 08-001-13-2859

This information is provided to help address passenger airbag deactivation (pad) indicator illumination con-cerns during vehicle service.
08/10/17 Electrical and Air Conditioning NHTSA ID: 10111036
TSB ID: SA-061-17

In an effort to achieve a higher level of customer experience and retain the value of mazda's vehicles, mnao warranty operations is? 2017 mazda north american operations, u.s.a. allowing all mazda dealers to utilize a third party, specmo en
08/10/17 Electrical and Air Conditioning NHTSA ID: 10111011
TSB ID: 09-008-17-3324

Take caution when cleaning plastic headlight lenses. damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. damage caused by using these cleaners is not covered by mazda's new vehicle limit
05/26/17 Electrical and Air Conditioning NHTSA ID: 10100888
TSB ID: 09-003-16-3130

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/tail-light) combination lights. the recent new models have been fitted with a clear lens which can cause the symp-tom to be more noticea
05/11/17 Electrical and Air Conditioning NHTSA ID: 10098885
TSB ID: 09-049-14-2980

When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are present and correctly installed. in most cases you will find that the bulb seal no. 1 (a) or
04/27/17 Electrical and Air Conditioning NHTSA ID: 10098022
TSB ID: 09-012-14-2891

When replacing the siriusxm satellite radio unit (or a mazda connect tuner and amp unit (tau)) with replacement tuner for any reason, a call must be made to inform siriusxm of the existing radio id and the new/ replacement sat radio id as s
NHTSA's feed only includes summaries. For the full text of TSBs:

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04/26/17 Electrical and Air Conditioning NHTSA ID: 10097941
TSB ID: 09-046-12-2744

Some customers may complain of condensation/fog inside the front or rear combination lights. the recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the perform
04/26/17 Electrical and Air Conditioning NHTSA ID: 10097982
TSB ID: 09-007-14-2878

Some customers may complain of condensation/fog inside the front or rear combination lights. the recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the perform
04/24/17 Electrical and Air Conditioning NHTSA ID: 10097805
TSB ID: 07-002-13-2842

A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. it is most noticeable when the a/c is first turned on. this odor is the result of mold growth in the a/c evaporator/cooling unit which is
02/21/17 Electrical and Air Conditioning NHTSA ID: 10092421
TSB ID: 1099M

When reprogramming a control module, always use the gr-8 battery management system power supply mode. if not used, the control module reprogramming may fail due to a weak vehicle battery.the gr-8 battery management system power supply mode
02/21/17 Electrical and Air Conditioning NHTSA ID: 10092413
TSB ID: 1066M

Some customers may complain about improper operation of the auto-dimming mirror. this may be caused by an obstruction of the front and/or rear light sensor(s) (e.g. hanging a parking permit from the mirror). use a soft cloth with mild deter
02/13/17 Electrical and Air Conditioning NHTSA ID: 10091393
TSB ID: MTI_1034

This article provides hvac heater/defroster operating tips using mode selector dial. this includes the use of intermediate positions.
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02/10/17 Electrical and Air Conditioning NHTSA ID: 10091263
TSB ID: MTI_1034

This article provides hvac heater/defroster operating tips using mode selector dial. this includes the use of intermediate positions.
07/14/16 Electrical and Air Conditioning NHTSA ID: 10076677
TSB ID: 09-009/16

Hands-free bluetooth module and/or text messaging troubleshooting procedure. some vehicles may exhibit bluetooth hands-free and/or text messaging related concerns. to improve thehandling of bluetooth hands-free and/or text messaging cu
02/25/14 Electrical and Air Conditioning NHTSA ID: 10054788
TSB ID: SB-08-001-13

Mazda: information provided regarding the indicator light illumination of the passenger airbag deactivation (pad).
06/19/13 Electrical and Air Conditioning NHTSA ID: 10052160
TSB ID: SB-09-003-13

Mazda: on various model years and model vehicles, the headlamp assembly would have excessive condensation or water within and should be checked and replaced, if necessary for correct installation.
09/26/11 Electrical and Air Conditioning NHTSA ID: 10041268
TSB ID: SB-08-004-11

Mazda: 2006-2010 mazda 5. air bag warning light is on with a stored trouble code.
06/08/11 Electrical and Air Conditioning NHTSA ID: 10037952
TSB ID: 08-002-11

Mazda: saltwater entering the crash sensor connector is causing the air bag warning light to come on. 2006-2010 mazda5.
NHTSA's feed only includes summaries. For the full text of TSBs:

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06/08/11 Electrical and Air Conditioning NHTSA ID: 10037949
TSB ID: 09-005-11

Mazda: there is possible excessive condensation or water inside the headlamp unit on many mazda models.
06/01/11 Electrical and Air Conditioning NHTSA ID: 10037655
TSB ID: SB-09-057-10

Mazda: there is condensation and fog in the front and rear combination lights.
05/14/18 Other NHTSA ID: 10136777
TSB ID: 05-001-18-3453

Always be sure to use the correct automatic transmission fluid when replacing atf. using the wrong atf may cause shift quality complaints or may even damage the transmission. note: atf m-v (type m5) is not the same fluid as mercon?v or merc
05/14/18 Other NHTSA ID: 10136774
TSB ID: 02-008-18-3467

Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
04/23/18 Other NHTSA ID: 10134933
TSB ID: MT-004-18

If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal workshop manual diagnosis. aftermarket devices may be the cause of the electrical concern. ask the customer if any aft
04/23/18 Other NHTSA ID: 10134925
TSB ID: MT-003-18

The workshop manual has two-different airbag procedures, one for standard deployment and one for two-step deployment. standard deployment is for mexico spec vehicles and two-step deployment is for us and canadian spec vehicles.
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04/23/18 Other NHTSA ID: 10134703
TSB ID: 09-019-18-3450

This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with p
04/23/18 Other NHTSA ID: 10134699
TSB ID: 00-001-18-3446

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
04/23/18 Other NHTSA ID: 10134702
TSB ID: 09-014-18-3443

When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
10/04/17 Other NHTSA ID: 10118468
TSB ID: 09-001-17-3296b

When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including o-ring), seals and covers are present and correctly installed. in most cases you will
08/10/17 Other NHTSA ID: 10110995
TSB ID: 02-009-13-2854

Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
06/09/17 Other NHTSA ID: 10105855
TSB ID: 02-002-16-3124

Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
NHTSA's feed only includes summaries. For the full text of TSBs:

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06/09/17 Other NHTSA ID: 10105886
TSB ID: 09-013-16-3161

When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are resent and correctly installed. in most cases you will find that the bulb seal no. 1 (a) or
06/07/17 Other NHTSA ID: 10105481
TSB ID: 09-030-15-3073

Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. some components require prior authorization before ordering as exchange. refer to dag exchange central (mxconn
05/26/17 Other NHTSA ID: 10100890
TSB ID: 05-001-16-3128

Always be sure to use the correct automatic transmission fluid when replacing atf. using the wrong atf may cause shift quality complaints or may even damage the transmission.note:? atf m-v (type m5) is not the same fluid as mercon?v or merc
05/25/17 Other NHTSA ID: 10100708
TSB ID: 01-003-15-3014

Use the following repair procedure to minimize the need to replace the catalyst converter/exhaust pipe when removing oxygen sensors and/or air fuel ratio sensors.
05/08/17 Other NHTSA ID: 10098545
TSB ID: 09-039-14-2923

Some vehicles may exhibit bluetooth? hands-free and/or text messaging related concerns. to improve the handling of bluetooth? hands-free and/or text messaging customer concerns, mazda cre-ated a special service and parts exchange program as
05/04/17 Other NHTSA ID: 10098245
TSB ID: 00-002-14-2936

Mazda north american operations received many requests from our dealers asking us to approve additional on-car brake lathes as an option for mnao authorized equipment. due to your feedback and after evaluating a few on-car brake lathes, we
NHTSA's feed only includes summaries. For the full text of TSBs:

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05/04/17 Other NHTSA ID: 10098282
TSB ID: 09-027-14-2935

This service bulletin provides information regarding the proper use of the driver?s floor mat to avoid any potential interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with p
05/04/17 Other NHTSA ID: 10098367
TSB ID: 09-034-14-2956

In accordance with federal regulations, follow the procedure listed below when replacing a speedometer.note:?mazda vehicles are manufactured with tamper-proof speedometers.?when a speedometer is replaced, the new speedometer will read zero
04/26/17 Other NHTSA ID: 10097967
TSB ID: 09-039-13-2852

Some vehicles may exhibit a chattering noise and the driver-side seat lift cannot be adjusted because the lock plate guide comes off the guide cam when operating the lift. if the lift lever is then operated with the lock plate guide off, th
04/26/17 Other NHTSA ID: 10097942
TSB ID: 00-004-12-2741

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner?s manu
04/24/17 Other NHTSA ID: 10097754
TSB ID: 09-028-12-2701B

The multi information display (mid) and navigation system support for diagnostics, parts authorization, and parts exchange require contacting the proper source. please contact the appropriate source by referring to the following tables.
04/14/17 Other NHTSA ID: 10097375
TSB ID: 00-001-13-2748A

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner?s manu
NHTSA's feed only includes summaries. For the full text of TSBs:

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04/14/17 Other NHTSA ID: 10097369
TSB ID: 09-003-13-2776

When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are present and correctly installed. in most cases you will find that the bulb seal no. 1 (a) or
04/14/17 Other NHTSA ID: 10097390
TSB ID: 09-019-13-2805

To improve handling of customer concerns with hands-free (bluetooth) vehicle systems, mazda launched a new service procedure and part exchange program effective feb. 08, 2010 on applicable vehicles. due to the complexity of software and har
04/13/17 Other NHTSA ID: 10097295
TSB ID: 00-001-13-2748

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner?s manu
04/13/17 Other NHTSA ID: 10097299
TSB ID: 01-002-13-2753

Some vehicles may exhibit a rattle noise and/or exhaust leaking noise from the rear of the vehicle. the noise may be caused by a gap between the exhaust hanger bracket and flange, which allows moisture containing road salt to enter and caus
04/13/17 Other NHTSA ID: 10097300
TSB ID: 02-001-13-2752

Some customers may complain of signs of oil on the struts or shock absorbers. in most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. follow th
04/13/17 Other NHTSA ID: 10097343
TSB ID: 09-005-13-2781

This service bulletin provides information regarding the proper use of the driver?s floor mat to avoid any poten-tial interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with
NHTSA's feed only includes summaries. For the full text of TSBs:

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02/28/17 Other NHTSA ID: 10093288
TSB ID: 09-009-16-3150A

Some vehicles may exhibit bluetooth? hands-free and/or text messaging related concerns. to improve the handling of bluetooth? hands-free and/or text messaging customer concerns, mazda cre-ated a special service and parts exchange program as
02/22/17 Other NHTSA ID: 10092487
TSB ID: 00-004-16-3237

Raising a vehicle with a jack can be dangerous if not done properly. the vehicle can slip off the jack and seri-ously injure someone. in this service information, some important warnings and cautions have been taken from the owner?s manual.
02/13/17 Other NHTSA ID: 10091361
TSB ID: MTI_1032

Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. this may be caused by a loose spare tire jack.
02/13/17 Other NHTSA ID: 10091433
TSB ID: MTI_1031

Some customers may complain about a blurry rear view monitor display. this may be caused by an aftermarket accessory device
02/13/17 Other NHTSA ID: 10091406
TSB ID: MTI_1111

When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
02/10/17 Other NHTSA ID: 10091265
TSB ID: MTI_1111

When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
NHTSA's feed only includes summaries. For the full text of TSBs:

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02/10/17 Other NHTSA ID: 10091266
TSB ID: MTI_1031

Some customers may complain about a blurry rear view monitor display. this may be caused by an aftermarket accessory device.
06/18/13 Other NHTSA ID: 10052155
TSB ID: SB-09-005-13

Mazda: on some vehicles, to avoid potential interference of foot placed on pedals, information is provided regarding proper use, and placement, of driver's floor mat. various models and model years.
04/18/12 Other NHTSA ID: 10043662
TSB ID: SB-02-001-12

Mazda: tpms warning light illumindated. this may be caused by damage to the valve nut and/or valve stem of the wheel.

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Mazda Mazda5 TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.