TSB Date | Problem Area | TSB Text |
05/14/18 | NHTSA ID: 10136775 TSB ID: 04-003-18-3455 Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. this concern will most likely occur during the vehicles first forward movement after starting the engine. this is a normal operating noise of th |
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05/14/18 | NHTSA ID: 10136776 TSB ID: 04-004-18-3468 Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, |
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04/23/18 | NHTSA ID: 10134930 TSB ID: 02-006-18-3449 Some customers may complain of signs of oil on the struts or shock absorbers. in most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. follow th |
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06/09/17 | NHTSA ID: 10105891 TSB ID: 04-004-16-3160 Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, |
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05/30/17 | NHTSA ID: 10101062 TSB ID: 02-009-16-3155 Some customers may complain that the steering wheel is off center more than 3? even when driving straight on a flat road. |
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05/17/17 | NHTSA ID: 10099423 TSB ID: 01-013-15-3048 Some customers may complain that the fuel tank is difficult to fill up. this concern may be caused by improper operation of the non-return valve in the fuel tank (temporarily stuck open). the production process of the fuel tank has been imp |
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02/23/17 | NHTSA ID: 10092724 TSB ID: 1080M If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. if the intake manifold is not cleaned properly, the replacement engine |
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02/22/17 | NHTSA ID: 10092584 TSB ID: 01-016-16-3220 There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. this service bulletin is to inform you about the water pump sealing mecha-nism and the criteria |
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02/21/17 | NHTSA ID: 10092322 TSB ID: 1102M Workshop manual evap system leak inspection using the m-mds has been discontinued for some models. instead, the workshop manual evap system leak inspection using evap leak tester will be used to troubleshoot evap system leaks. |
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02/07/17 | NHTSA ID: 10090812 TSB ID: 02-009-16-3155 Some customers may complain that the steering wheel is off center more than 3? even when driving straight on a flat road. |
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12/02/16 | NHTSA ID: 10085446 TSB ID: 01-014-16-3208A Some vehicles may experience a lack of engine power/rough idling and the check engine light on with one or more of the misfire related dtcs of p0300:00, p0301:00, p0302:00, p0303:00 and p0304:00. this concern may be caused by an internal fa |
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11/30/16 | NHTSA ID: 10085289 TSB ID: 1080M If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. if the intake manifold is not cleaned properly, the replacement engine |
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05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136784 TSB ID: 08-001-18-3457 This information is provided to help address passenger airbag deactivation (pad) indicator illumination concerns during vehicle service. |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136787 TSB ID: 09-020-18-3458 Some vehicles may exhibit bluetooth? hands-free and/or text messaging related concerns. to improve the handling of bluetooth? hands-free and/or text messaging customer concerns, mazda created a special service and parts exchange program as |
05/14/18 | Electrical and Air Conditioning | NHTSA ID: 10136782 TSB ID: 07-002-18-3432 A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. it is most noticeable when the a/c is first turned on. this odor is the result of mold growth in the a/cevaporator/cooling unit which is c |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134701 TSB ID: 09-011-18-3448 Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. the recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl |
04/23/18 | Electrical and Air Conditioning | NHTSA ID: 10134928 TSB ID: 01-008-18-3451 This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. for new vehicles in sto |
10/04/17 | Electrical and Air Conditioning | NHTSA ID: 10118467 TSB ID: 09-035-17-3080 In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. it is the dealer?s responsibility to co |
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09/26/17 | Electrical and Air Conditioning | NHTSA ID: 10118129 TSB ID: 09018173351 Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. when you encounter a customer with this concern, first verify the condition when the customer |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10111036 TSB ID: SA-061-17 In an effort to achieve a higher level of customer experience and retain the value of mazda's vehicles, mnao warranty operations is? 2017 mazda north american operations, u.s.a. allowing all mazda dealers to utilize a third party, specmo en |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10111011 TSB ID: 09-008-17-3324 Take caution when cleaning plastic headlight lenses. damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. damage caused by using these cleaners is not covered by mazda's new vehicle limit |
05/26/17 | Electrical and Air Conditioning | NHTSA ID: 10100888 TSB ID: 09-003-16-3130 Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/tail-light) combination lights. the recent new models have been fitted with a clear lens which can cause the symp-tom to be more noticea |
05/11/17 | Electrical and Air Conditioning | NHTSA ID: 10098885 TSB ID: 09-049-14-2980 When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are present and correctly installed. in most cases you will find that the bulb seal no. 1 (a) or |
02/21/17 | Electrical and Air Conditioning | NHTSA ID: 10092421 TSB ID: 1099M When reprogramming a control module, always use the gr-8 battery management system power supply mode. if not used, the control module reprogramming may fail due to a weak vehicle battery.the gr-8 battery management system power supply mode |
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02/21/17 | Electrical and Air Conditioning | NHTSA ID: 10092413 TSB ID: 1066M Some customers may complain about improper operation of the auto-dimming mirror. this may be caused by an obstruction of the front and/or rear light sensor(s) (e.g. hanging a parking permit from the mirror). use a soft cloth with mild deter |
02/13/17 | Electrical and Air Conditioning | NHTSA ID: 10091393 TSB ID: MTI_1034 This article provides hvac heater/defroster operating tips using mode selector dial. this includes the use of intermediate positions. |
02/10/17 | Electrical and Air Conditioning | NHTSA ID: 10091263 TSB ID: MTI_1034 This article provides hvac heater/defroster operating tips using mode selector dial. this includes the use of intermediate positions. |
12/02/16 | Electrical and Air Conditioning | NHTSA ID: 10085383 TSB ID: SA234 Ids update 101.00 and 101.02 is now available on ms3 under the "ids/infotainment" tab. |
07/14/16 | Electrical and Air Conditioning | NHTSA ID: 10076677 TSB ID: 09-009/16 Hands-free bluetooth module and/or text messaging troubleshooting procedure. some vehicles may exhibit bluetooth hands-free and/or text messaging related concerns. to improve thehandling of bluetooth hands-free and/or text messaging cu |
05/14/18 | Other | NHTSA ID: 10136774 TSB ID: 02-008-18-3467 Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under |
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05/14/18 | Other | NHTSA ID: 10136777 TSB ID: 05-001-18-3453 Always be sure to use the correct automatic transmission fluid when replacing atf. using the wrong atf may cause shift quality complaints or may even damage the transmission. note: atf m-v (type m5) is not the same fluid as mercon?v or merc |
04/23/18 | Other | NHTSA ID: 10134698 TSB ID: 09-015-18-3445 At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. |
04/23/18 | Other | NHTSA ID: 10134699 TSB ID: 00-001-18-3446 Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu |
04/23/18 | Other | NHTSA ID: 10134933 TSB ID: MT-004-18 If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal workshop manual diagnosis. aftermarket devices may be the cause of the electrical concern. ask the customer if any aft |
04/23/18 | Other | NHTSA ID: 10134925 TSB ID: MT-003-18 The workshop manual has two-different airbag procedures, one for standard deployment and one for two-step deployment. standard deployment is for mexico spec vehicles and two-step deployment is for us and canadian spec vehicles. |
04/23/18 | Other | NHTSA ID: 10134703 TSB ID: 09-019-18-3450 This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with p |
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04/23/18 | Other | NHTSA ID: 10134702 TSB ID: 09-014-18-3443 When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). |
10/04/17 | Other | NHTSA ID: 10118468 TSB ID: 09-001-17-3296b When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including o-ring), seals and covers are present and correctly installed. in most cases you will |
08/10/17 | Other | NHTSA ID: 10111023 TSB ID: SA-050-17 Caution: at no point during the repair for recall 9916h (liftgate stay damper safety recall) should "vise-grips" or other similar tools be used to hold the lift gate stay dampers. use only the tools specified in the recall. vice grips or ot |
06/09/17 | Other | NHTSA ID: 10105886 TSB ID: 09-013-16-3161 When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are resent and correctly installed. in most cases you will find that the bulb seal no. 1 (a) or |
06/09/17 | Other | NHTSA ID: 10105855 TSB ID: 02-002-16-3124 Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under |
06/07/17 | Other | NHTSA ID: 10105481 TSB ID: 09-030-15-3073 Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. some components require prior authorization before ordering as exchange. refer to dag exchange central (mxconn |
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06/07/17 | Other | NHTSA ID: 10105507 TSB ID: 09-029-15-3062 On some vehicles, the fuel filler lid will not open/close. this may be caused by snow with road salt being brought into the footwell area. the melted salt water then flows along the opener lever (a) and enters into the cable (b) causing the |
05/30/17 | Other | NHTSA ID: 10101067 TSB ID: 09-016-16-3158 At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair speci |
05/26/17 | Other | NHTSA ID: 10100890 TSB ID: 05-001-16-3128 Always be sure to use the correct automatic transmission fluid when replacing atf. using the wrong atf may cause shift quality complaints or may even damage the transmission.note:? atf m-v (type m5) is not the same fluid as mercon?v or merc |
05/25/17 | Other | NHTSA ID: 10100706 TSB ID: 09-009-15-3015 Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. this concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. this may be caused by moisture which has |
05/08/17 | Other | NHTSA ID: 10098545 TSB ID: 09-039-14-2923 Some vehicles may exhibit bluetooth? hands-free and/or text messaging related concerns. to improve the handling of bluetooth? hands-free and/or text messaging customer concerns, mazda cre-ated a special service and parts exchange program as |
05/04/17 | Other | NHTSA ID: 10098282 TSB ID: 09-027-14-2935 This service bulletin provides information regarding the proper use of the driver?s floor mat to avoid any potential interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with p |
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05/04/17 | Other | NHTSA ID: 10098367 TSB ID: 09-034-14-2956 In accordance with federal regulations, follow the procedure listed below when replacing a speedometer.note:?mazda vehicles are manufactured with tamper-proof speedometers.?when a speedometer is replaced, the new speedometer will read zero |
05/04/17 | Other | NHTSA ID: 10098245 TSB ID: 00-002-14-2936 Mazda north american operations received many requests from our dealers asking us to approve additional on-car brake lathes as an option for mnao authorized equipment. due to your feedback and after evaluating a few on-car brake lathes, we |
02/28/17 | Other | NHTSA ID: 10093288 TSB ID: 09-009-16-3150A Some vehicles may exhibit bluetooth? hands-free and/or text messaging related concerns. to improve the handling of bluetooth? hands-free and/or text messaging customer concerns, mazda cre-ated a special service and parts exchange program as |
02/24/17 | Other | NHTSA ID: 10092921 TSB ID: 09-016-16-3158A At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair speci |
02/16/17 | Other | NHTSA ID: 10092065 TSB ID: 09-016-16-3158A At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair speci |
02/14/17 | Other | NHTSA ID: 10091610 TSB ID: 1098M When removing parts from a vehicle, take caution of this symbol "r". failing to replace the non-reusable part may cause a system failure. |
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02/13/17 | Other | NHTSA ID: 10091361 TSB ID: MTI_1032 Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. this may be caused by a loose spare tire jack. |
02/13/17 | Other | NHTSA ID: 10091433 TSB ID: MTI_1031 Some customers may complain about a blurry rear view monitor display. this may be caused by an aftermarket accessory device |
02/13/17 | Other | NHTSA ID: 10091406 TSB ID: MTI_1111 When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve |
02/10/17 | Other | NHTSA ID: 10091266 TSB ID: MTI_1031 Some customers may complain about a blurry rear view monitor display. this may be caused by an aftermarket accessory device. |
02/10/17 | Other | NHTSA ID: 10091265 TSB ID: MTI_1111 When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve |
02/07/17 | Other | NHTSA ID: 10090816 TSB ID: 09-016-16-3158 At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair speci |
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02/07/17 | Other | NHTSA ID: 10090763 TSB ID: 1098M When removing parts from a vehicle, take caution of this symbol "r". failing to replace the non-reusable part may cause a system failure. |
07/14/16 | Other | NHTSA ID: 10076678 TSB ID: 09-010/16 Stains found on paint during pdi some vehicles may experience stains appearing on the hood, roof and/or trunk of vehicle. this concern is most likely to be found in cold weather areas just after the rapgard is removed at pdi. this may |