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2015 Mazda CX-9 Technical Service Bulletins (TSBs)

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TSB Date Problem Area TSB Text
05/14/18 NHTSA ID: 10136776
TSB ID: 04-004-18-3468

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
05/14/18 NHTSA ID: 10136775
TSB ID: 04-003-18-3455

Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. this concern will most likely occur during the vehicles first forward movement after starting the engine. this is a normal operating noise of th
04/23/18 NHTSA ID: 10134930
TSB ID: 02-006-18-3449

Some customers may complain of signs of oil on the struts or shock absorbers. in most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. follow th
04/23/18 NHTSA ID: 10134916
TSB ID: SA-004-18

Ome customers may complain of a check engine light on while driving the vehicle. if dtcs p2a04:00, p2272:00 and/or other dtcs are found during diagnosis, follow the repair procedure below. p2a04:00 - ho2s (lh) circuit range/performance, p2
10/21/17 NHTSA ID: 10120365
TSB ID: 02-008-17-3354

Some vehicles may experience a knocking noise from the front shock absorbers when driving over rough roads or speed bumps. the noise may be caused by damage to the inner seal of front shock absorber, resulting in fluid seepage. to eliminate
10/21/17 NHTSA ID: 10120375
TSB ID: 02-008-17-3354a

Some vehicles may experience a knocking noise from the front shock absorbers when driving over rough roads or speed bumps. the noise may be caused by damage to the inner seal of front shock absorber, resulting in fluid seepage. to eliminate
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10/21/17 NHTSA ID: 10120388
TSB ID: 02-008-17-3354b

Some vehicles may experience a knocking noise from the front and/or rear shock absorbers when driving over rough roads or speed bumps. the noise may be caused by damage to the inner seal of shock absorber, resulting in fluid seepage. to eli
06/09/17 NHTSA ID: 10105891
TSB ID: 04-004-16-3160

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
06/08/17 NHTSA ID: 10105649
TSB ID: 01-010-15-3040A

Some vehicles may exhibit an unusual noise while driving the vehicle. the noise may be caused by a broken fuel tank (b) insulator (a) that is hanging down and contacting the propeller shaft. the rivets (c) may break when a load occurs. the
06/07/17 NHTSA ID: 10105433
TSB ID: 01-010-15-3040

Some vehicles may exhibit an unusual noise while driving the vehicle. the noise may be caused by a broken fuel tank (b) insulator (a) that is hanging down and contacting the propeller shaft. the rivets (c) may break when a load occurs. the
06/07/17 NHTSA ID: 10105516
TSB ID: 03-007-15-3091

Some vehicles may experience vibration during acceleration and/or noise coming from the rear of the vehicle. due to environmental heat and heat from the exhaust system, the rear differential mounting rubber may become hardened and cracked,
06/06/17 NHTSA ID: 10103922
TSB ID: 01-008-16-3162

Some vehicles may exhibit an engine coolant leak (a) between the lower radiator hose (b) and the thermostat housing (c). the lower radiator hose has been modified to improve sealing performance.
05/30/17 NHTSA ID: 10101062
TSB ID: 02-009-16-3155

Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
05/17/17 NHTSA ID: 10099430
TSB ID: 04-001-15-3053

Some vehicles may exhibit brake fluid seepage from the brake master cylinder reserve tank cap. the upper surface of the reserve tank may appear dusty or dirty where the brake fluid seepage has occurred. this concern may be caused by a decre
05/11/17 NHTSA ID: 10098895
TSB ID: 02-004-14-2976

Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road. follow steering wheel alignment procedure.
02/23/17 NHTSA ID: 10092724
TSB ID: 1080M

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. if the intake manifold is not cleaned properly, the replacement engine
02/21/17 NHTSA ID: 10092322
TSB ID: 1102M

Workshop manual evap system leak inspection using the m-mds has been discontinued for some models. instead, the workshop manual evap system leak inspection using evap leak tester will be used to troubleshoot evap system leaks.
02/07/17 NHTSA ID: 10090812
TSB ID: 02-009-16-3155

Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
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11/30/16 NHTSA ID: 10085289
TSB ID: 1080M

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. if the intake manifold is not cleaned properly, the replacement engine
07/14/16 NHTSA ID: 10076633
TSB ID: 01-008/16

Summary to be provided on a future date.
07/14/16 NHTSA ID: 10076634
TSB ID: 01-010/15

Summary to be provided on a future date.
07/14/16 NHTSA ID: 10076637
TSB ID: 01-024/15

Summary to be provided on a future date.
03/16/16 NHTSA ID: 10059471
TSB ID: 02-004-14

Summary to be provided on a future date.
08/10/17 Transmission and Drivetrain NHTSA ID: 10111047
TSB ID: SSP92

For certain 2014-2015 cx-9 awd vehicles, the warranty coverage for power transfer unit (ptu) replacement is extended to 7 years (84 months) from the original warranty start date or 90,000 miles, whichever comes first. on some vehicles, when
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03/16/16 Transmission and Drivetrain NHTSA ID: 10059734
TSB ID: 05-010-14

Summary to be provided on a future date.
05/14/18 Electrical and Air Conditioning NHTSA ID: 10136787
TSB ID: 09-020-18-3458

Some vehicles may exhibit bluetooth® hands-free and/or text messaging related concerns. to improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda created a special service and parts exchange program as
05/14/18 Electrical and Air Conditioning NHTSA ID: 10136782
TSB ID: 07-002-18-3432

A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. it is most noticeable when the a/c is first turned on. this odor is the result of mold growth in the a/cevaporator/cooling unit which is c
05/14/18 Electrical and Air Conditioning NHTSA ID: 10136784
TSB ID: 08-001-18-3457

This information is provided to help address passenger airbag deactivation (pad) indicator illumination concerns during vehicle service.
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134929
TSB ID: 01-009-18-3452

The mazda gr8-1291 is required for all warranty battery testing. if the mazda gr8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. use the following test procedures in this service bulletin to test
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134701
TSB ID: 09-011-18-3448

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. the recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
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04/23/18 Electrical and Air Conditioning NHTSA ID: 10134928
TSB ID: 01-008-18-3451

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. for new vehicles in sto
10/04/17 Electrical and Air Conditioning NHTSA ID: 10118467
TSB ID: 09-035-17-3080

In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. it is the dealer?s responsibility to co
09/26/17 Electrical and Air Conditioning NHTSA ID: 10118129
TSB ID: 09018173351

Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. when you encounter a customer with this concern, first verify the condition when the customer
08/10/17 Electrical and Air Conditioning NHTSA ID: 10111011
TSB ID: 09-008-17-3324

Take caution when cleaning plastic headlight lenses. damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. damage caused by using these cleaners is not covered by mazda's new vehicle limit
08/10/17 Electrical and Air Conditioning NHTSA ID: 10111012
TSB ID: 09-009-17-3302

Some vehicles may exhibit navigation unit that cannot read out sms (short messages service) or does not operate properly after reading sms. these concerns may be caused by problems with the bluetooth unit software.
08/10/17 Electrical and Air Conditioning NHTSA ID: 10111031
TSB ID: SA-055-17

Blind spot monitoring (bsm) system frequently asked questions (faq)
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08/10/17 Electrical and Air Conditioning NHTSA ID: 10111036
TSB ID: SA-061-17

In an effort to achieve a higher level of customer experience and retain the value of mazda's vehicles, mnao warranty operations is© 2017 mazda north american operations, u.s.a. allowing all mazda dealers to utilize a third party, specmo en
06/07/17 Electrical and Air Conditioning NHTSA ID: 10105441
TSB ID: 09-017-15-3023

Some customers may notice the power window(s) are either noisy or completely inoperative while operating the power window switch. this may be due to the power window motor gear having chipped or damaged teeth. to eliminate this concern, the
06/07/17 Electrical and Air Conditioning NHTSA ID: 10105462
TSB ID: 09-008-15-2991C

Some customers may complain about one or more of the following concerns. 1. sms/text cannot be downloaded when onnected via bluetooth. 2. operational concerns when playing a media device (ipod, usb stick etc.) connected via the usb port. a
06/07/17 Electrical and Air Conditioning NHTSA ID: 10105468
TSB ID: 09-031-15-3076

The navigation system support for diagnostics, parts authorization, and parts exchange require contacting the proper source. ¿ tomtom navigation help desk at 866-486-6866 from 7am-11pm (m-f) and 9am-8pm (sat) eastern standard time. note: on
05/26/17 Electrical and Air Conditioning NHTSA ID: 10100888
TSB ID: 09-003-16-3130

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/tail-light) combination lights. the recent new models have been fitted with a clear lens which can cause the symp-tom to be more noticea
05/25/17 Electrical and Air Conditioning NHTSA ID: 10100714
TSB ID: 09-008-15-2991

Some customers may complain about one or more of the following concerns. 1. sms/text cannot be downloaded when connected via bluetooth. 2. operational concerns when playing a media device (ipod, usb stick etc.) connected via the usb port. a
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05/18/17 Electrical and Air Conditioning NHTSA ID: 10099686
TSB ID: 09-008-15-2991B

Some customers may complain about one or more of the following concerns. 1. sms/text cannot be downloaded when connected via bluetooth. 2. operational concerns when playing a media device (ipod, usb stick etc.) connected via the usb port. a
05/18/17 Electrical and Air Conditioning NHTSA ID: 10099690
TSB ID: 09-008-15-2991A

Some customers may complain about one or more of the following concerns. 1. sms/text cannot be downloaded when connected via bluetooth. 2. operational concerns when playing a media device (ipod, usb stick etc.) connected via the usb port. a
05/17/17 Electrical and Air Conditioning NHTSA ID: 10099405
TSB ID: 09-024-15-3050

Some customers may experience inoperative front door window auto-closing operation when using the window switches (a). the window moves upward, but automatically returns to the halfway position (as if the jam-safe window function is operati
05/16/17 Electrical and Air Conditioning NHTSA ID: 10099232
TSB ID: 09-025-15-3057

Some vehicles may exhibit either an audio screen that is locking-up (black screen) or an inoperative audio touch screen. in both cases however, the audio unit sound output is normal. this concern may be caused by an internal failure of the
05/11/17 Electrical and Air Conditioning NHTSA ID: 10098846
TSB ID: 09-020-14-2913B

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 10.854 or later).¿navigation system freezes.¿message ¿waiting for valid gps signal¿ is shown in the menu bar of navigatio
05/11/17 Electrical and Air Conditioning NHTSA ID: 10098885
TSB ID: 09-049-14-2980

When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are present and correctly installed. in most cases you will find that the bulb seal no. 1 (a) or
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05/11/17 Electrical and Air Conditioning NHTSA ID: 10098888
TSB ID: 09-020-14-2913C

Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (version 10.854 or later).¿navigation system freezes.¿message ¿waiting for valid gps signal¿ is shown in the menu bar of navigatio
02/21/17 Electrical and Air Conditioning NHTSA ID: 10092413
TSB ID: 1066M

Some customers may complain about improper operation of the auto-dimming mirror. this may be caused by an obstruction of the front and/or rear light sensor(s) (e.g. hanging a parking permit from the mirror). use a soft cloth with mild deter
02/21/17 Electrical and Air Conditioning NHTSA ID: 10092421
TSB ID: 1099M

When reprogramming a control module, always use the gr-8 battery management system power supply mode. if not used, the control module reprogramming may fail due to a weak vehicle battery.the gr-8 battery management system power supply mode
02/13/17 Electrical and Air Conditioning NHTSA ID: 10091393
TSB ID: MTI_1034

This article provides hvac heater/defroster operating tips using mode selector dial. this includes the use of intermediate positions.
02/10/17 Electrical and Air Conditioning NHTSA ID: 10091263
TSB ID: MTI_1034

This article provides hvac heater/defroster operating tips using mode selector dial. this includes the use of intermediate positions.
12/16/16 Electrical and Air Conditioning NHTSA ID: 10086431
TSB ID: SA283

Customers that are registered with tomtom to update their mazda tomtom system (using tomtom home software) may have recently received this e-mail: please note that this is not an operating system update (aka firmware), this is an update to
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12/16/16 Electrical and Air Conditioning NHTSA ID: 10086463
TSB ID: SA285

Over the past two weeks, an increasing number of iphone se early adopters have reported audio issues with bluetooth phone calls when the smartphone is paired with a vehicle or wireless headset. the issue extends to gps voice navigation for
12/02/16 Electrical and Air Conditioning NHTSA ID: 10085383
TSB ID: SA234

Ids update 101.00 and 101.02 is now available on ms3 under the "ids/infotainment" tab.
07/14/16 Electrical and Air Conditioning NHTSA ID: 10076677
TSB ID: 09-009/16

Hands-free bluetooth module and/or text messaging troubleshooting procedure. some vehicles may exhibit bluetooth hands-free and/or text messaging related concerns. to improve thehandling of bluetooth hands-free and/or text messaging cu
03/31/16 Electrical and Air Conditioning NHTSA ID: 10060498
TSB ID: 09-020-14

Summary to be provided on a future date.
03/31/16 Electrical and Air Conditioning NHTSA ID: 10060502
TSB ID: 09-020-14

Summary to be provided on a future date.
03/31/16 Electrical and Air Conditioning NHTSA ID: 10060503
TSB ID: 09-020-14

Summary to be provided on a future date.
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05/14/18 Other NHTSA ID: 10136777
TSB ID: 05-001-18-3453

Always be sure to use the correct automatic transmission fluid when replacing atf. using the wrong atf may cause shift quality complaints or may even damage the transmission. note: atf m-v (type m5) is not the same fluid as mercon®v or merc
05/14/18 Other NHTSA ID: 10136774
TSB ID: 02-008-18-3467

Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
04/23/18 Other NHTSA ID: 10134698
TSB ID: 09-015-18-3445

At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
04/23/18 Other NHTSA ID: 10134699
TSB ID: 00-001-18-3446

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
04/23/18 Other NHTSA ID: 10134933
TSB ID: MT-004-18

If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal workshop manual diagnosis. aftermarket devices may be the cause of the electrical concern. ask the customer if any aft
04/23/18 Other NHTSA ID: 10134702
TSB ID: 09-014-18-3443

When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
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04/23/18 Other NHTSA ID: 10134703
TSB ID: 09-019-18-3450

This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with p
04/23/18 Other NHTSA ID: 10134925
TSB ID: MT-003-18

The workshop manual has two-different airbag procedures, one for standard deployment and one for two-step deployment. standard deployment is for mexico spec vehicles and two-step deployment is for us and canadian spec vehicles.
10/04/17 Other NHTSA ID: 10118468
TSB ID: 09-001-17-3296b

When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including o-ring), seals and covers are present and correctly installed. in most cases you will
08/25/17 Other NHTSA ID: 10116228
TSB ID: SSP92

In relation to on-going warranty extension program ssp92 (effective from april 2014), which extended the warranty coverage for power transfer unit (ptu) replacement on certain 2010-2014 cx-9 vehicles with awd, mazda motor corporation has d
06/09/17 Other NHTSA ID: 10105886
TSB ID: 09-013-16-3161

When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are resent and correctly installed. in most cases you will find that the bulb seal no. 1 (a) or
06/08/17 Other NHTSA ID: 10105647
TSB ID: 01-024-15-3110

Some vehicles may exhibit an unusual rattle/buzzing type noise from the presilencer when driving at approximately 1800 rpm. the lower (rear-side) of the pre-silencer may be thermally deformed due to insufficient rigidity (fewer weld spots).
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06/07/17 Other NHTSA ID: 10105481
TSB ID: 09-030-15-3073

Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. some components require prior authorization before ordering as exchange. refer to dag exchange central (mxconn
05/31/17 Other NHTSA ID: 10101463
TSB ID: 09-038-15-3080

Some customers may complain that the doors do not lock / unlock when pressing the request switch. this may be caused by a torn or cracked request switch rubber button (a). the rubber surface of the request switch may become gradually worn o
05/30/17 Other NHTSA ID: 10101067
TSB ID: 09-016-16-3158

At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair speci
05/30/17 Other NHTSA ID: 10101086
TSB ID: 09-017-16-3169

Some vehicles may exhibit a rattle noise and/or wind noise from the front door glass area while driving the vehi-cle. this is caused by a deformed glass run channel (a). the deformed area is located at the upper rear corner of the run chann
05/26/17 Other NHTSA ID: 10100890
TSB ID: 05-001-16-3128

Always be sure to use the correct automatic transmission fluid when replacing atf. using the wrong atf may cause shift quality complaints or may even damage the transmission.note:¿ atf m-v (type m5) is not the same fluid as mercon®v or merc
05/25/17 Other NHTSA ID: 10100705
TSB ID: 03-005-15-3016

If replacement of the right side (rh) transfer oil seal (a), and transfer dust seal (b) are necessary, use the following repair procedure to install the new oil seals.
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05/25/17 Other NHTSA ID: 10100706
TSB ID: 09-009-15-3015

Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. this concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. this may be caused by moisture which has
05/25/17 Other NHTSA ID: 10100708
TSB ID: 01-003-15-3014

Use the following repair procedure to minimize the need to replace the catalyst converter/exhaust pipe when removing oxygen sensors and/or air fuel ratio sensors.
05/19/17 Other NHTSA ID: 10099785
TSB ID: 01-006-15-3039

Some vehicles may experience mil illumination with dtc p219a:00 and/or p219b:00 stored in pcm memory. the dtcs may be caused by abnormal electrical noise within the engine harness of certain vehicles. to eliminate this concern, separate the
05/18/17 Other NHTSA ID: 10099723
TSB ID: 06-003-14-2984

Some vehicles may exhibit an abnormal steering feel and/or noise while driving the vehicle in freezing tempera-tures, however, there is no loss of steering control.this may be due to oil seepage from the power steering oil pump pressure swi
05/11/17 Other NHTSA ID: 10098867
TSB ID: 05-010-14-2960

Some customers may experience difficulty moving the selector lever out of ¿p¿ range after the vehicle has been parked overnight in extremely cold temperatures (i.e. below freezing). the selector lever movement may return to normal after run
05/08/17 Other NHTSA ID: 10098545
TSB ID: 09-039-14-2923

Some vehicles may exhibit bluetooth® hands-free and/or text messaging related concerns. to improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda cre-ated a special service and parts exchange program as
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05/04/17 Other NHTSA ID: 10098245
TSB ID: 00-002-14-2936

Mazda north american operations received many requests from our dealers asking us to approve additional on-car brake lathes as an option for mnao authorized equipment. due to your feedback and after evaluating a few on-car brake lathes, we
05/04/17 Other NHTSA ID: 10098282
TSB ID: 09-027-14-2935

This service bulletin provides information regarding the proper use of the driver¿s floor mat to avoid any potential interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with p
05/04/17 Other NHTSA ID: 10098367
TSB ID: 09-034-14-2956

In accordance with federal regulations, follow the procedure listed below when replacing a speedometer.note:¿mazda vehicles are manufactured with tamper-proof speedometers.¿when a speedometer is replaced, the new speedometer will read zero
04/27/17 Other NHTSA ID: 10098006
TSB ID: 09-004-14-2874

Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. this concern is most likely to be found in a cold weather areas just after the rapgard is removed at pdi. this may be caused by moisture which has
02/28/17 Other NHTSA ID: 10093288
TSB ID: 09-009-16-3150A

Some vehicles may exhibit bluetooth® hands-free and/or text messaging related concerns. to improve the handling of bluetooth® hands-free and/or text messaging customer concerns, mazda cre-ated a special service and parts exchange program as
02/28/17 Other NHTSA ID: 10093275
TSB ID: 09-030-16-3204

Some vehicles may exhibit a touch screen that locks up (black screen) or does not respond. however, in either case the audio sound is normal. this concern may be caused by an internal failure of the audio unit. the production process at the
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02/24/17 Other NHTSA ID: 10092921
TSB ID: 09-016-16-3158A

At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair speci
02/22/17 Other NHTSA ID: 10092487
TSB ID: 00-004-16-3237

Raising a vehicle with a jack can be dangerous if not done properly. the vehicle can slip off the jack and seri-ously injure someone. in this service information, some important warnings and cautions have been taken from the owner¿s manual.
02/16/17 Other NHTSA ID: 10092065
TSB ID: 09-016-16-3158A

At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair speci
02/14/17 Other NHTSA ID: 10091610
TSB ID: 1098M

When removing parts from a vehicle, take caution of this symbol "r". failing to replace the non-reusable part may cause a system failure.
02/13/17 Other NHTSA ID: 10091433
TSB ID: MTI_1031

Some customers may complain about a blurry rear view monitor display. this may be caused by an aftermarket accessory device
02/13/17 Other NHTSA ID: 10091361
TSB ID: MTI_1032

Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. this may be caused by a loose spare tire jack.
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02/13/17 Other NHTSA ID: 10091406
TSB ID: MTI_1111

When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
02/10/17 Other NHTSA ID: 10091266
TSB ID: MTI_1031

Some customers may complain about a blurry rear view monitor display. this may be caused by an aftermarket accessory device.
02/10/17 Other NHTSA ID: 10091265
TSB ID: MTI_1111

When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
02/07/17 Other NHTSA ID: 10090842
TSB ID: 09-017-16-3169

Some vehicles may exhibit a rattle noise and/or wind noise from the front door glass area while driving the vehi-cle. this is caused by a deformed glass run channel (a). the deformed area is located at the upper rear corner of the run chann
02/07/17 Other NHTSA ID: 10090763
TSB ID: 1098M

When removing parts from a vehicle, take caution of this symbol "r". failing to replace the non-reusable part may cause a system failure.
02/07/17 Other NHTSA ID: 10090816
TSB ID: 09-016-16-3158

At pdi or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.customers having this concern should have their vehicle repaired by a qualified upholstery repair speci
NHTSA's feed only includes summaries. For the full text of TSBs:

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07/14/16 Other NHTSA ID: 10076678
TSB ID: 09-010/16

Stains found on paint during pdi some vehicles may experience stains appearing on the hood, roof and/or trunk of vehicle. this concern is most likely to be found in cold weather areas just after the rapgard is removed at pdi. this may

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Mazda CX-9 TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.