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2012 Mazda CX-9 Technical Service Bulletins (TSBs)

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TSB Date Problem Area TSB Text
05/14/18 NHTSA ID: 10136775
TSB ID: 04-003-18-3455

Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. this concern will most likely occur during the vehicles first forward movement after starting the engine. this is a normal operating noise of th
05/14/18 NHTSA ID: 10136776
TSB ID: 04-004-18-3468

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
04/23/18 NHTSA ID: 10134930
TSB ID: 02-006-18-3449

Some customers may complain of signs of oil on the struts or shock absorbers. in most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. follow th
04/23/18 NHTSA ID: 10134916
TSB ID: SA-004-18

Ome customers may complain of a check engine light on while driving the vehicle. if dtcs p2a04:00, p2272:00 and/or other dtcs are found during diagnosis, follow the repair procedure below. p2a04:00 - ho2s (lh) circuit range/performance, p2
10/21/17 NHTSA ID: 10120365
TSB ID: 02-008-17-3354

Some vehicles may experience a knocking noise from the front shock absorbers when driving over rough roads or speed bumps. the noise may be caused by damage to the inner seal of front shock absorber, resulting in fluid seepage. to eliminate
10/21/17 NHTSA ID: 10120375
TSB ID: 02-008-17-3354a

Some vehicles may experience a knocking noise from the front shock absorbers when driving over rough roads or speed bumps. the noise may be caused by damage to the inner seal of front shock absorber, resulting in fluid seepage. to eliminate
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10/21/17 NHTSA ID: 10120388
TSB ID: 02-008-17-3354b

Some vehicles may experience a knocking noise from the front and/or rear shock absorbers when driving over rough roads or speed bumps. the noise may be caused by damage to the inner seal of shock absorber, resulting in fluid seepage. to eli
09/13/17 NHTSA ID: 10117767
TSB ID: SSP93

Mazda motor corporation is extending the warranty coverage for specific repairs for vacuum power brake booster units on 2007-2013 cx-9 vehicles produced from october 24, 2006 through april 26, 2013. the warranty for this repair will be exte
08/10/17 NHTSA ID: 10110994
TSB ID: 01-027-13-2836a

Some vehicles may experience mil illumination with dtc p219a:00 and/or p219b:00 stored in pcm memory. the dtcs may be caused by abnormal electrical noise within the engine harness of certain vehicles. to elimi-nate this concern, separate th
08/10/17 NHTSA ID: 10110996
TSB ID: 04-004-13-2853

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
06/09/17 NHTSA ID: 10105891
TSB ID: 04-004-16-3160

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
06/08/17 NHTSA ID: 10105649
TSB ID: 01-010-15-3040A

Some vehicles may exhibit an unusual noise while driving the vehicle. the noise may be caused by a broken fuel tank (b) insulator (a) that is hanging down and contacting the propeller shaft. the rivets (c) may break when a load occurs. the
06/07/17 NHTSA ID: 10105433
TSB ID: 01-010-15-3040

Some vehicles may exhibit an unusual noise while driving the vehicle. the noise may be caused by a broken fuel tank (b) insulator (a) that is hanging down and contacting the propeller shaft. the rivets (c) may break when a load occurs. the
06/07/17 NHTSA ID: 10105516
TSB ID: 03-007-15-3091

Some vehicles may experience vibration during acceleration and/or noise coming from the rear of the vehicle. due to environmental heat and heat from the exhaust system, the rear differential mounting rubber may become hardened and cracked,
06/06/17 NHTSA ID: 10103922
TSB ID: 01-008-16-3162

Some vehicles may exhibit an engine coolant leak (a) between the lower radiator hose (b) and the thermostat housing (c). the lower radiator hose has been modified to improve sealing performance.
05/30/17 NHTSA ID: 10101062
TSB ID: 02-009-16-3155

Some customers may complain that the steering wheel is off center more than 3? even when driving straight on a flat road.
05/17/17 NHTSA ID: 10099430
TSB ID: 04-001-15-3053

Some vehicles may exhibit brake fluid seepage from the brake master cylinder reserve tank cap. the upper surface of the reserve tank may appear dusty or dirty where the brake fluid seepage has occurred. this concern may be caused by a decre
05/11/17 NHTSA ID: 10098889
TSB ID: 05-001-14-2876B

Some vehicles may experience one or more of the following concerns:?engine surging concern when the vehicle is driven up hill with the cruise control on.?shift shock when shifting from n, r or from p to d.?shift shock when down shifting fro
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05/11/17 NHTSA ID: 10098895
TSB ID: 02-004-14-2976

Some customers may complain that the steering wheel is off center more than 3? even when driving straight on a flat road. follow steering wheel alignment procedure.
05/04/17 NHTSA ID: 10098212
TSB ID: 05-001-14-2876A

Some vehicles may experience one or more of the following concerns:?engine surging concern when the vehicle is driven up hill with the cruise control on.?shift shock when shifting from n, r or from p to d.?shift shock when down shifting fro
05/04/17 NHTSA ID: 10098304
TSB ID: 01-014-14-2932

Some vehicles may exhibit the check engine light on with dtc p0456 stored in the pcm memory.? p0456: evap system leak detected (very small leak) the concern is most likely the result of the customer not getting the fuel cap completely close
05/03/17 NHTSA ID: 10098103
TSB ID: 04-004-14-2926

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. if you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
04/27/17 NHTSA ID: 10098003
TSB ID: 04-002-14-2879

Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. this concern will most likely occur during the vehicles first forward movement after starting the engine. this is a normal operating noise of th
04/21/17 NHTSA ID: 10097722
TSB ID: 02-004-13-2770B

Some customers may complain that the steering wheel is off center more than 3? even when driving straight on a flat road.
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04/14/17 NHTSA ID: 10097377
TSB ID: 02-004-13-2770A

Some customers may complain that the steering wheel is off center more than 3? even when driving straight on a flat road.
04/13/17 NHTSA ID: 10097320
TSB ID: 02-004-13-2770

Some customers may complain that the steering wheel is off center more than 3? even when driving straight on a flat road.
02/23/17 NHTSA ID: 10092724
TSB ID: 1080M

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. if the intake manifold is not cleaned properly, the replacement engine
02/21/17 NHTSA ID: 10092322
TSB ID: 1102M

Workshop manual evap system leak inspection using the m-mds has been discontinued for some models. instead, the workshop manual evap system leak inspection using evap leak tester will be used to troubleshoot evap system leaks.
02/07/17 NHTSA ID: 10090812
TSB ID: 02-009-16-3155

Some customers may complain that the steering wheel is off center more than 3? even when driving straight on a flat road.
11/30/16 NHTSA ID: 10085289
TSB ID: 1080M

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. if the intake manifold is not cleaned properly, the replacement engine
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07/14/16 NHTSA ID: 10076633
TSB ID: 01-008/16

Summary to be provided on a future date.
07/14/16 NHTSA ID: 10076634
TSB ID: 01-010/15

Summary to be provided on a future date.
07/14/16 NHTSA ID: 10076637
TSB ID: 01-024/15

Summary to be provided on a future date.
04/11/16 NHTSA ID: 10061506
TSB ID: 01-014-14

Summary to be provided on a future date.
04/11/16 NHTSA ID: 10061522
TSB ID: 05-001-14

Summary to be provided on a future date.
04/11/16 NHTSA ID: 10061523
TSB ID: 05-001-14

Summary to be provided on a future date.
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03/16/16 NHTSA ID: 10059484
TSB ID: 03-002-13

Summary to be provided on a future date.
03/16/16 NHTSA ID: 10059487
TSB ID: 04-001-13

Summary to be provided on a future date.
03/16/16 NHTSA ID: 10059494
TSB ID: 05-001-14

Summary to be provided on a future date.
03/16/16 NHTSA ID: 10059870
TSB ID: 00-004/12

Summary to be provided on a future date.
03/16/16 NHTSA ID: 10059455
TSB ID: 01-027-13

Summary to be provided on a future date.
03/16/16 NHTSA ID: 10059456
TSB ID: 01-027-13

Summary to be provided on a future date.
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03/16/16 NHTSA ID: 10059471
TSB ID: 02-004-14

Summary to be provided on a future date.
06/10/14 NHTSA ID: 10055545
TSB ID: SSP-93

Mazda: see document search button for owner letter. on some vehicles, the original warranty date has been extended to 7 years or 90,000 miles whichever comes first for specific power brake repairs. model 2007-2013 cx-9.
06/09/14 NHTSA ID: 10055535
TSB ID: EFC1300513 SSP92

Mazda: see document search button for owner letter. on some all wheel drive (awd) vehicles, warranty coverage for vacuum power break booster units specific repairs has been extended to 90,000 miles or 7 years from original warranty start
05/15/12 NHTSA ID: 10044148
TSB ID: 04-002-12

Mazda: clunk/bang noise during first forward movement after sitting. this is a normal operating noise of the anti-lock brake system (abs). do not attempt any repairs. also included model cx-5 year 2013; model cx-9 years 2012-2013; model mia
09/13/17 Transmission and Drivetrain NHTSA ID: 10117766
TSB ID: SSP92

Mazda motor corporation is extending the warranty coverage for power transfer unit (ptu) replacement on certain 2010-2014 cx-9 vehicles with awd and produced from july 28, 2009 through december 2, 2013. the warranty for this repair will be
04/27/17 Transmission and Drivetrain NHTSA ID: 10098004
TSB ID: 05-001-14-2876

Some vehicles may experience one or more of the following concerns: ? engine surging concern when the vehicle is driven up hill with the cruise control on. ? shift shock when shifting from n, r or from p to d. ? shift shock when down shifti
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04/13/17 Transmission and Drivetrain NHTSA ID: 10097348
TSB ID: 05-002-13-2777A

Always be sure to use the correct automatic transmission fluid when replacing atf. using the wrong atf may cause shift quality complaints or may even damage the transmission.note:?atf m-v (type m5) is not the same fluid as mercon?v or merco
03/16/16 Transmission and Drivetrain NHTSA ID: 10059734
TSB ID: 05-010-14

Summary to be provided on a future date.
11/18/13 Transmission and Drivetrain NHTSA ID: 10053714
TSB ID: SB-01-017-13

Mazda: the wrench light comes and a lack of power is experience, in some vehicles, due to dtcs p0123/p0222. model 2011-2013 cx-9.
05/14/18 Electrical and Air Conditioning NHTSA ID: 10136787
TSB ID: 09-020-18-3458

Some vehicles may exhibit bluetooth? hands-free and/or text messaging related concerns. to improve the handling of bluetooth? hands-free and/or text messaging customer concerns, mazda created a special service and parts exchange program as
05/14/18 Electrical and Air Conditioning NHTSA ID: 10136782
TSB ID: 07-002-18-3432

A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. it is most noticeable when the a/c is first turned on. this odor is the result of mold growth in the a/cevaporator/cooling unit which is c
05/14/18 Electrical and Air Conditioning NHTSA ID: 10136784
TSB ID: 08-001-18-3457

This information is provided to help address passenger airbag deactivation (pad) indicator illumination concerns during vehicle service.
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04/23/18 Electrical and Air Conditioning NHTSA ID: 10134929
TSB ID: 01-009-18-3452

The mazda gr8-1291 is required for all warranty battery testing. if the mazda gr8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. use the following test procedures in this service bulletin to test
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134701
TSB ID: 09-011-18-3448

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. the recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134928
TSB ID: 01-008-18-3451

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. for new vehicles in sto
10/04/17 Electrical and Air Conditioning NHTSA ID: 10118467
TSB ID: 09-035-17-3080

In accordance with federal regulations, follow the procedure listed below when replacing a speedometer. note: tampering with a motor vehicle odometer is strictly prohibited by federal, and state laws. it is the dealer?s responsibility to co
09/26/17 Electrical and Air Conditioning NHTSA ID: 10118129
TSB ID: 09018173351

Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. when you encounter a customer with this concern, first verify the condition when the customer
08/10/17 Electrical and Air Conditioning NHTSA ID: 10111011
TSB ID: 09-008-17-3324

Take caution when cleaning plastic headlight lenses. damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. damage caused by using these cleaners is not covered by mazda's new vehicle limit
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08/10/17 Electrical and Air Conditioning NHTSA ID: 10110991
TSB ID: 08-001-13-2859

This information is provided to help address passenger airbag deactivation (pad) indicator illumination con-cerns during vehicle service.
08/10/17 Electrical and Air Conditioning NHTSA ID: 10111031
TSB ID: SA-055-17

Blind spot monitoring (bsm) system frequently asked questions (faq)
08/10/17 Electrical and Air Conditioning NHTSA ID: 10111036
TSB ID: SA-061-17

In an effort to achieve a higher level of customer experience and retain the value of mazda's vehicles, mnao warranty operations is? 2017 mazda north american operations, u.s.a. allowing all mazda dealers to utilize a third party, specmo en
06/07/17 Electrical and Air Conditioning NHTSA ID: 10105441
TSB ID: 09-017-15-3023

Some customers may notice the power window(s) are either noisy or completely inoperative while operating the power window switch. this may be due to the power window motor gear having chipped or damaged teeth. to eliminate this concern, the
06/06/17 Electrical and Air Conditioning NHTSA ID: 10103881
TSB ID: 09-015-16-3163

Some customers may complain that incoming calls always display the first name of the phonebook / contact list. this concern may be caused by the bluetooth module software.
05/26/17 Electrical and Air Conditioning NHTSA ID: 10100888
TSB ID: 09-003-16-3130

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/tail-light) combination lights. the recent new models have been fitted with a clear lens which can cause the symp-tom to be more noticea
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05/11/17 Electrical and Air Conditioning NHTSA ID: 10098885
TSB ID: 09-049-14-2980

When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are present and correctly installed. in most cases you will find that the bulb seal no. 1 (a) or
04/27/17 Electrical and Air Conditioning NHTSA ID: 10098022
TSB ID: 09-012-14-2891

When replacing the siriusxm satellite radio unit (or a mazda connect tuner and amp unit (tau)) with replacement tuner for any reason, a call must be made to inform siriusxm of the existing radio id and the new/ replacement sat radio id as s
04/26/17 Electrical and Air Conditioning NHTSA ID: 10097941
TSB ID: 09-046-12-2744

Some customers may complain of condensation/fog inside the front or rear combination lights. the recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the perform
04/26/17 Electrical and Air Conditioning NHTSA ID: 10097982
TSB ID: 09-007-14-2878

Some customers may complain of condensation/fog inside the front or rear combination lights. the recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the perform
04/25/17 Electrical and Air Conditioning NHTSA ID: 10097821
TSB ID: 09-013-12-2649A

Some bose audio equipped vehicles may exhibit noise from the speakers when using a bluetooth enabled device, regardless of sound level. however, the noise does not occur when using a portable audio device that is connected to the vehicle?s
04/24/17 Electrical and Air Conditioning NHTSA ID: 10097805
TSB ID: 07-002-13-2842

A musty/mildew type odor may come from the vents when the air conditioning (a/c) system is operating. it is most noticeable when the a/c is first turned on. this odor is the result of mold growth in the a/c evaporator/cooling unit which is
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04/14/17 Electrical and Air Conditioning NHTSA ID: 10097387
TSB ID: 09-014-13-2790

Some customers may experience a water leak from the sunroof after washing the vehicle with a high-pressure car wash system. high pressure water from the car wash may drip from the drip rail and leak into the cabin.
04/13/17 Electrical and Air Conditioning NHTSA ID: 10097337
TSB ID: 07-001-13-2759

Some vehicles may exhibit no cold air from the front/rear vents after the installation of an aftermarket audio unit. improper operation of the original audio system may also cause this concern.
02/21/17 Electrical and Air Conditioning NHTSA ID: 10092413
TSB ID: 1066M

Some customers may complain about improper operation of the auto-dimming mirror. this may be caused by an obstruction of the front and/or rear light sensor(s) (e.g. hanging a parking permit from the mirror). use a soft cloth with mild deter
02/21/17 Electrical and Air Conditioning NHTSA ID: 10092421
TSB ID: 1099M

When reprogramming a control module, always use the gr-8 battery management system power supply mode. if not used, the control module reprogramming may fail due to a weak vehicle battery.the gr-8 battery management system power supply mode
02/13/17 Electrical and Air Conditioning NHTSA ID: 10091393
TSB ID: MTI_1034

This article provides hvac heater/defroster operating tips using mode selector dial. this includes the use of intermediate positions.
02/10/17 Electrical and Air Conditioning NHTSA ID: 10091263
TSB ID: MTI_1034

This article provides hvac heater/defroster operating tips using mode selector dial. this includes the use of intermediate positions.
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12/16/16 Electrical and Air Conditioning NHTSA ID: 10086463
TSB ID: SA285

Over the past two weeks, an increasing number of iphone se early adopters have reported audio issues with bluetooth phone calls when the smartphone is paired with a vehicle or wireless headset. the issue extends to gps voice navigation for
12/02/16 Electrical and Air Conditioning NHTSA ID: 10085383
TSB ID: SA234

Ids update 101.00 and 101.02 is now available on ms3 under the "ids/infotainment" tab.
07/14/16 Electrical and Air Conditioning NHTSA ID: 10076677
TSB ID: 09-009/16

Hands-free bluetooth module and/or text messaging troubleshooting procedure. some vehicles may exhibit bluetooth hands-free and/or text messaging related concerns. to improve thehandling of bluetooth hands-free and/or text messaging cu
07/14/16 Electrical and Air Conditioning NHTSA ID: 10076683
TSB ID: 09-015/16

Incoming call always display first name of phonebook/contact list. some customers may complain that incoming calls always display first name of phonebook/contact list. this concern may be caused by bluetooth module software. customers
03/31/16 Electrical and Air Conditioning NHTSA ID: 10060487
TSB ID: 09-014-13

Summary to be provided on a future date.
03/16/16 Electrical and Air Conditioning NHTSA ID: 10059740
TSB ID: 07-001-13

Summary to be provided on a future date.
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02/25/14 Electrical and Air Conditioning NHTSA ID: 10054788
TSB ID: SB-08-001-13

Mazda: information provided regarding the indicator light illumination of the passenger airbag deactivation (pad).
06/19/13 Electrical and Air Conditioning NHTSA ID: 10052160
TSB ID: SB-09-003-13

Mazda: on various model years and model vehicles, the headlamp assembly would have excessive condensation or water within and should be checked and replaced, if necessary for correct installation.
06/18/13 Electrical and Air Conditioning NHTSA ID: 10052156
TSB ID: SB-01-008-13

Mazda: in certain vehicles, within the engine harness, there are some abnormal electrical noises. models 2011-2013 cx-9, 2011-2013 mazda6.
08/10/12 Electrical and Air Conditioning NHTSA ID: 10045022
TSB ID: SB-08-002-12

Mazda: on certain vehicles, passenger airbag deactivation (pad) indicator will illuminate during service.
05/14/18 Other NHTSA ID: 10136777
TSB ID: 05-001-18-3453

Always be sure to use the correct automatic transmission fluid when replacing atf. using the wrong atf may cause shift quality complaints or may even damage the transmission. note: atf m-v (type m5) is not the same fluid as mercon?v or merc
05/14/18 Other NHTSA ID: 10136774
TSB ID: 02-008-18-3467

Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
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04/23/18 Other NHTSA ID: 10134699
TSB ID: 00-001-18-3446

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
04/23/18 Other NHTSA ID: 10134933
TSB ID: MT-004-18

If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal workshop manual diagnosis. aftermarket devices may be the cause of the electrical concern. ask the customer if any aft
04/23/18 Other NHTSA ID: 10134702
TSB ID: 09-014-18-3443

When encountering a vehicle with paint damage, refer to the "mazda pocket paint guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
04/23/18 Other NHTSA ID: 10134703
TSB ID: 09-019-18-3450

This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with p
04/23/18 Other NHTSA ID: 10134925
TSB ID: MT-003-18

The workshop manual has two-different airbag procedures, one for standard deployment and one for two-step deployment. standard deployment is for mexico spec vehicles and two-step deployment is for us and canadian spec vehicles.
10/04/17 Other NHTSA ID: 10118468
TSB ID: 09-001-17-3296b

When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including o-ring), seals and covers are present and correctly installed. in most cases you will
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08/25/17 Other NHTSA ID: 10116228
TSB ID: SSP92

In relation to on-going warranty extension program ssp92 (effective from april 2014), which extended the warranty coverage for power transfer unit (ptu) replacement on certain 2010-2014 cx-9 vehicles with awd, mazda motor corporation has d
08/10/17 Other NHTSA ID: 10110995
TSB ID: 02-009-13-2854

Some automotive cleaning products contain strong acid or alkali. when these types of cleaners are used to clean the wheels on mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
06/09/17 Other NHTSA ID: 10105886
TSB ID: 09-013-16-3161

When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are resent and correctly installed. in most cases you will find that the bulb seal no. 1 (a) or
06/08/17 Other NHTSA ID: 10105647
TSB ID: 01-024-15-3110

Some vehicles may exhibit an unusual rattle/buzzing type noise from the presilencer when driving at approximately 1800 rpm. the lower (rear-side) of the pre-silencer may be thermally deformed due to insufficient rigidity (fewer weld spots).
06/07/17 Other NHTSA ID: 10105447
TSB ID: 01-008-15-3045

Some vehicles may exhibit the check engine light on with dtc p0456 stored in the pcm memory. ? p0456: evap system leak detected (very small leak) the concern is most likely the result of the customer not getting the fuel cap completely clos
06/07/17 Other NHTSA ID: 10105481
TSB ID: 09-030-15-3073

Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. some components require prior authorization before ordering as exchange. refer to dag exchange central (mxconn
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05/31/17 Other NHTSA ID: 10101463
TSB ID: 09-038-15-3080

Some customers may complain that the doors do not lock / unlock when pressing the request switch. this may be caused by a torn or cracked request switch rubber button (a). the rubber surface of the request switch may become gradually worn o
05/30/17 Other NHTSA ID: 10101086
TSB ID: 09-017-16-3169

Some vehicles may exhibit a rattle noise and/or wind noise from the front door glass area while driving the vehi-cle. this is caused by a deformed glass run channel (a). the deformed area is located at the upper rear corner of the run chann
05/26/17 Other NHTSA ID: 10100890
TSB ID: 05-001-16-3128

Always be sure to use the correct automatic transmission fluid when replacing atf. using the wrong atf may cause shift quality complaints or may even damage the transmission.note:? atf m-v (type m5) is not the same fluid as mercon?v or merc
05/25/17 Other NHTSA ID: 10100705
TSB ID: 03-005-15-3016

If replacement of the right side (rh) transfer oil seal (a), and transfer dust seal (b) are necessary, use the following repair procedure to install the new oil seals.
05/25/17 Other NHTSA ID: 10100708
TSB ID: 01-003-15-3014

Use the following repair procedure to minimize the need to replace the catalyst converter/exhaust pipe when removing oxygen sensors and/or air fuel ratio sensors.
05/19/17 Other NHTSA ID: 10099785
TSB ID: 01-006-15-3039

Some vehicles may experience mil illumination with dtc p219a:00 and/or p219b:00 stored in pcm memory. the dtcs may be caused by abnormal electrical noise within the engine harness of certain vehicles. to eliminate this concern, separate the
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05/18/17 Other NHTSA ID: 10099723
TSB ID: 06-003-14-2984

Some vehicles may exhibit an abnormal steering feel and/or noise while driving the vehicle in freezing tempera-tures, however, there is no loss of steering control.this may be due to oil seepage from the power steering oil pump pressure swi
05/16/17 Other NHTSA ID: 10099264
TSB ID: 01-012-15-3052

Some vehicles may experience a lack of power and the wrench light comes on with dtcs p0123 / p0222 stored in memory. wrench light: powertrain malfunction / reduced power warning light ? dtc: p0123:00 tp sensor no.1 circuit high input. ? dtc
05/11/17 Other NHTSA ID: 10098867
TSB ID: 05-010-14-2960

Some customers may experience difficulty moving the selector lever out of ?p? range after the vehicle has been parked overnight in extremely cold temperatures (i.e. below freezing). the selector lever movement may return to normal after run
05/08/17 Other NHTSA ID: 10098545
TSB ID: 09-039-14-2923

Some vehicles may exhibit bluetooth? hands-free and/or text messaging related concerns. to improve the handling of bluetooth? hands-free and/or text messaging customer concerns, mazda cre-ated a special service and parts exchange program as
05/04/17 Other NHTSA ID: 10098205
TSB ID: 00-001-14-2912

In support of the 2007-14 cx-9, mazda will ship to all dealers one (1) new special service tool (sst). the sst will be shipped automatically by mazda?s tool vendor snap-on tools during the month of april 2014, and com-pleting in may 2014.th
05/04/17 Other NHTSA ID: 10098245
TSB ID: 00-002-14-2936

Mazda north american operations received many requests from our dealers asking us to approve additional on-car brake lathes as an option for mnao authorized equipment. due to your feedback and after evaluating a few on-car brake lathes, we
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05/04/17 Other NHTSA ID: 10098282
TSB ID: 09-027-14-2935

This service bulletin provides information regarding the proper use of the driver?s floor mat to avoid any potential interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with p
05/04/17 Other NHTSA ID: 10098367
TSB ID: 09-034-14-2956

In accordance with federal regulations, follow the procedure listed below when replacing a speedometer.note:?mazda vehicles are manufactured with tamper-proof speedometers.?when a speedometer is replaced, the new speedometer will read zero
05/03/17 Other NHTSA ID: 10098121
TSB ID: 09-023-14-2924

Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.when you encounter a customer with this concern, first verify the condition when the customer
04/26/17 Other NHTSA ID: 10097942
TSB ID: 00-004-12-2741

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner?s manu
04/26/17 Other NHTSA ID: 10097967
TSB ID: 09-039-13-2852

Some vehicles may exhibit a chattering noise and the driver-side seat lift cannot be adjusted because the lock plate guide comes off the guide cam when operating the lift. if the lift lever is then operated with the lock plate guide off, th
04/25/17 Other NHTSA ID: 10097825
TSB ID: 03-001-12-2625A

Some vehicles may experience the front tire spinning and/or 4wd/dsc light flashes with no dtcs stored when driving uphill or taking off from a stop using hard acceleration.
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04/25/17 Other NHTSA ID: 10097827
TSB ID: 01-026-12-2731

Some vehicles may exhibit an unusual rattle/buzzing type noise from the presilencer when driving at approximately 1800 rpm.
04/25/17 Other NHTSA ID: 10097828
TSB ID: 09-044-12-2723

Some vehicles may exhibit a vibration on the driver-side rear view mirror (a) when driving on a rough road or highway. the mirror vibration may get worse when vehicle speed is over 65mph (105km/h). during these conditions, customers may com
04/24/17 Other NHTSA ID: 10097754
TSB ID: 09-028-12-2701B

The multi information display (mid) and navigation system support for diagnostics, parts authorization, and parts exchange require contacting the proper source. please contact the appropriate source by referring to the following tables.
04/24/17 Other NHTSA ID: 10097802
TSB ID: 01-027-13-2836

Some vehicles may experience mil illumination with dtc p219a:00 and/or p219b:00 stored in pcm memory. the dtcs may be caused by abnormal electrical noise within the engine harness of certain vehicles. to elimi-nate this concern, separate th
04/14/17 Other NHTSA ID: 10097375
TSB ID: 00-001-13-2748A

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner?s manu
04/14/17 Other NHTSA ID: 10097381
TSB ID: 09-017-13-2794

Some customers may experience a power liftgate (plg) that closes but does not latch completely when the plg button is pressed.
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04/14/17 Other NHTSA ID: 10097390
TSB ID: 09-019-13-2805

To improve handling of customer concerns with hands-free (bluetooth) vehicle systems, mazda launched a new service procedure and part exchange program effective feb. 08, 2010 on applicable vehicles. due to the complexity of software and har
04/14/17 Other NHTSA ID: 10097394
TSB ID: 09-018-13-2803

Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. when you encounter a customer with this concern, first verify the condition when the customer
04/14/17 Other NHTSA ID: 10097409
TSB ID: 01-017-13-2802

Some vehicles may experience a lack of power and the wrench light comes on with dtcs p0123 / p0222 stored in memory.wrench light: powertrain malfunction / reduced power warning light ? dtc: p0123:00 tp sensor no.1 circuit high input. ? dtc:
04/14/17 Other NHTSA ID: 10097369
TSB ID: 09-003-13-2776

When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets are present and correctly installed. in most cases you will find that the bulb seal no. 1 (a) or
04/13/17 Other NHTSA ID: 10097300
TSB ID: 02-001-13-2752

Some customers may complain of signs of oil on the struts or shock absorbers. in most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. follow th
04/13/17 Other NHTSA ID: 10097313
TSB ID: 01-008-13-2771

Some vehicles may experience a mil illumination with dtcs p0123 and/or p0222 stored in memory.?dtc p0123: throttle position sensor no.1 circuit high input?dtc p0222: throttle position sensor no.2 circuit low inputdtcs p0123 and/or p0222 may
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04/13/17 Other NHTSA ID: 10097334
TSB ID: 03-002-13-2786

If replacement of the right side (rh) transfer oil seal (a), and transfer dust seal (b) are necessary, use the fol-lowing repair procedure to install the new oil seals.note:deflector (c) may not be reused.
04/13/17 Other NHTSA ID: 10097343
TSB ID: 09-005-13-2781

This service bulletin provides information regarding the proper use of the driver?s floor mat to avoid any poten-tial interference with the foot pedals. the following are possible causes of floor mat interference, which can be avoided with
04/13/17 Other NHTSA ID: 10097277
TSB ID: 04-001-13-2757

The front disc plate fixing screws (a) have been discontinued. with this change, the disc plate (b) and wheel hub (c) have been modified without fixing holes, eliminating the need for the fixing screws (a).
04/13/17 Other NHTSA ID: 10097295
TSB ID: 00-001-13-2748

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner?s manu
02/28/17 Other NHTSA ID: 10093288
TSB ID: 09-009-16-3150A

Some vehicles may exhibit bluetooth? hands-free and/or text messaging related concerns. to improve the handling of bluetooth? hands-free and/or text messaging customer concerns, mazda cre-ated a special service and parts exchange program as
02/22/17 Other NHTSA ID: 10092487
TSB ID: 00-004-16-3237

Raising a vehicle with a jack can be dangerous if not done properly. the vehicle can slip off the jack and seri-ously injure someone. in this service information, some important warnings and cautions have been taken from the owner?s manual.
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02/14/17 Other NHTSA ID: 10091610
TSB ID: 1098M

When removing parts from a vehicle, take caution of this symbol "r". failing to replace the non-reusable part may cause a system failure.
02/13/17 Other NHTSA ID: 10091433
TSB ID: MTI_1031

Some customers may complain about a blurry rear view monitor display. this may be caused by an aftermarket accessory device
02/13/17 Other NHTSA ID: 10091361
TSB ID: MTI_1032

Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. this may be caused by a loose spare tire jack.
02/13/17 Other NHTSA ID: 10091406
TSB ID: MTI_1111

When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
02/10/17 Other NHTSA ID: 10091266
TSB ID: MTI_1031

Some customers may complain about a blurry rear view monitor display. this may be caused by an aftermarket accessory device.
02/10/17 Other NHTSA ID: 10091265
TSB ID: MTI_1111

When installing a navigation sd card, confirm that the card is unlocked. also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing. if swapped, the sd card that is installed into the other ve
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02/07/17 Other NHTSA ID: 10090842
TSB ID: 09-017-16-3169

Some vehicles may exhibit a rattle noise and/or wind noise from the front door glass area while driving the vehi-cle. this is caused by a deformed glass run channel (a). the deformed area is located at the upper rear corner of the run chann
02/07/17 Other NHTSA ID: 10090763
TSB ID: 1098M

When removing parts from a vehicle, take caution of this symbol "r". failing to replace the non-reusable part may cause a system failure.
04/11/16 Other NHTSA ID: 10061491
TSB ID: 00-001-14

Summary to be provided on a future date.
03/31/16 Other NHTSA ID: 10060945
TSB ID: RF-12-18

Summary to be provided on a future date.
03/31/16 Other NHTSA ID: 10060863
TSB ID: 09-044-12

Summary to be provided on a future date.
03/31/16 Other NHTSA ID: 10060485
TSB ID: 09-013-12

Summary to be provided on a future date.
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03/31/16 Other NHTSA ID: 10060491
TSB ID: 09-017-13

Summary to be provided on a future date.
03/16/16 Other NHTSA ID: 10059481
TSB ID: 03-001-12

Summary to be provided on a future date.
03/16/16 Other NHTSA ID: 10059482
TSB ID: 03-001-12

Summary to be provided on a future date.
06/18/13 Other NHTSA ID: 10052155
TSB ID: SB-09-005-13

Mazda: on some vehicles, to avoid potential interference of foot placed on pedals, information is provided regarding proper use, and placement, of driver's floor mat. various models and model years.

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Mazda CX-9 TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.