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Mercedes-Benz CLS Recalls

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Recall Date Problem Area Recall Text
08/08/05 Brakes and Traction Control On certain vehicles, the sensotronic brake control (sbc) system may prematurely shift to the hydraulic back-up function mode, due to deterioration of the wiring harness connection, or due to premature failure of the hydraulic pump.

In the hydraulic back-up mode, the driver has braking power sufficient to stop the vehicle, although greater brake pedal pressure is required and the brake pedal travel will be noticeably longer.

Dealers will install a bracket and replacement ground wire to the sbc pump unit on all vehicles free of charge. additionally dealers will inspect and replace the sbc pump unit in sl vehicles produced during a limited production period. the recall began on august 8, 2005. owners may contact mercedes-benz at 1-800-367-6372.

Mercedes-benz recall no. 2005070007 and 2005110001. customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.
04/21/17 Electrical and Air Conditioning Mercedes-benz usa, llc (mbusa) is recalling certain 2016 amg gt-s, glc300, cla250 and gle300d 4matic vehicles, 2013 c250, e350 bluetec and g63 amg vehicles, 2008-2014 c300 vehicles, 2013-2014 c300 4matic and ml350 4matic vehicles, 2009 c350 vehicles, 2014 cls550, e350 4matic, e350 coupe 4matic, e350 wagon 4matic, glk350 and sl550 vehicles, 2012 cls550 4matic vehicles, 2012-2016 e350 vehicles, 2016-2017 gl450 4matic vehicles, 2012-2014 ml350 4matic bluetec vehicles, 2015 s550, s550 4matic and c300 4matic sedan vehicles, 2015-2016 c300 sedan vehicles, and 2017 sl63 amg vehicles. various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.

If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Mbusa will notify owners, and dealers will update software in the affected control units, free of charge. the recall began april 21, 2017. owners may contact mbusa customer service at 1-800-367-6372.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
04/06/15 Electrical and Air Conditioning Mercedes-benz usa, llc. (mbusa) is recalling certain model year 2015 cls 400 and cls 400 4matic, 2012-2015 cls 550 and cls 550 4matic, 2012-2013 cls 63, 2014 cls 63, and 2014-2015 cls 63p. the affected vehicles have led tail lights that may not light on the sides, reducing the rear side visibility of the vehicle. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) no. 108, "lamps, reflective devices, and associated equipment."

Reduced rear side marker illumination may prevent other drivers from seeing the vehicle, increasing the risk of a crash.

Mbusa will notify owners, and dealers will update the lighting controller software, free of charge. the recall began april 6, 2015. owners may contact mbusa customer service at 1-800-367-6372. mbusa's number for this recall is 2015030005.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
08/30/08 Electrical and Air Conditioning Mercedes-benz is recalling my 2006-2008 m-class, r-class, my 2005-2009 slk-class, my 2005-2008 c-class, my 2003-2004 and 2006-2008 clk-class, my 2003-2008 e-class, my 2004 and 2008 cl-class, my 2008 cls-class, my 2004 and 2007-2008 s-class, my 2003 g-class, and my 2003-2004, 2006 and 2009 sl-class vehicles. a software calibration number (scn) coding received on the affected vehicles during a recent workshop visit was incorrect. depending on the model year and model affected, the results of an incorrect scn coding can affect a number of vehicle safety and emission functions including the following types of functions: (1) the fuel gauge readings may be incorrect; (2) a stuck fuel-level sensor may not be displayed in the instrument cluster; (3) the obd system may cause the check engine light to illuminate incorrectly; and, (4) the speedometer may be out of tolerance.

In the event of a vehicle crash, the electrical fuel pump may not receive a crash signal that is required for the fuel pump to disconnect and prevent future fuel delivery as designed.

Dealers will recode the scn free of charge. the recall began on august 30, 2008. owners may contact mercedes-benz at 1-800-367-6372.

Mercedes-benz recall no. 2008 070001.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
03/06/15 Other Mercedes-benz usa, llc. (mbusa) is recalling certain model year 2013-2015 e350 sedan, e350 4matic sedan, e350 4matic station wagon, e400 hybrid sedan, cls 550 cgi, and cls550 4matic, 2013-2014 e550 4matic sedan, 2013 e63 sedan, e63 station wagon and cls63, 2014-2015 cls63 4matic, e63 4matic sedan, e63 4matic sedan "s", and e63 4matic station wagon, 2015 cls400, 2015 e400 sedan, e400 4matic sedan and cls400 4matic and 2014 cls63 "s". the affected vehicles have a rubber seal at the back of the engine bay that may temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.

If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.

Mbusa will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. the recall began march 6, 2015. owners may contact mbusa customer service at 1-201-573-5339. mbusa's number for this recall is 2015020001.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
11/21/12 Other Mercedes-benz is recalling certain model year 2012 cls550 and cls550 4matic vehicles, manufactured december 01, 2011, through december 13, 2011. the bolts that hold the hood's secondary latch striker may have been insufficiently tightened.

The reduced torque of the striker bolts might lead to a loosening of the bolts. if two of the four bolts securing the striker became loose, the secondary hood latch function would become ineffective. if this problem combines with a failure of the primary hood lock or if the hood is not properly closed, the hood could open while driving, increasing the risk of a vehicle crash.

Mercedes-benz will notify owners, and dealers will check and retighten the bolts as necessary. mercedes-benz notified the owners by phone for this campaign starting on 11/21/2012. owners may contact mercedes-benz at 1-800-367-6372.

Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

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Mercedes-Benz CLS Recalls

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.