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Chart based on 68 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
Bumpy forward and backward travel on the power driver's seat. New tracks ordered. Replaced defective tracks for forward/backward travel on driver's power seat
34700 mi
Both front seats had bumpy forward and reverse travel. Dealer replaced liftgate struts, liftgate would not stay up on its own.
23800 mi
My Saturn came equipped with power, heated and auto dimming outside mirrors. The passenger mirror pivoting point apparently was wearing as the mirror head could rock forward and backward.
The dealer confirmed and replaced w/new mirror.
The rear liftgate struts failed (were leaking), so the rear liftgate would not stay open. The dealer quickly replaced both liftgate struts.
35000 mi
There are small scratches on the tint on driver side door. They said it is not from the door, so we must have done it. They noted it and I said if I noticed new ones I would be bringing it back for them to repair under warrienty.
93000 mi
US $20
Changed purge valve due to hard start after gas fillup
97000 mi
US $121
Ordered part from CARID, had it installed at my local mechanics
17980 mi
Lift Gate Struts Leaking - Replaced
33480 mi
Passenger Air Bag Sensor not consistently detected Adult passengers in front seat.
107780 mi
C $150
Windsheild Wipers stoped working. Wiper transmission failed - part replaced.
35960 mi
C $60
Cracked valve stem causing slow leak and low air pressure warning
driver's seat track needed to be replaced. Was binding and chattering when moved backwards. driver's seat track needed to be replaced. Was binding and chattering when moved backwards.
128000 mi
US $310
Front windshield wiper assembly broke at motor connection (bushing)
Drain Tube for Sun/Moon roof not connected (factory error) had to order patch tube to connect. Water leaked into headliner, and down to the emergency brake sensor and floor. Received rental car. Dealer fixed and cleaned all.
11000 mi
Passenger side sun/moon roof tube shrank and became disconnected. Dealer repaired in under 10 minutes while I sat in the car in the parking lot. Saturn of Amarillo is GREAT!
12000 mi
Sunroof drains were plugged with debris causing water to enter the vehicle. The dealer cleaned out for me and did not charge me. I don't know if it was done as warranty.
16000 mi
Sunroof drain hose behind the passenger side dash (against firewall) came undone (just like the drain tube problems in the roof) and flooded the front end of the Outlook. Dealer repaired and cleaned carpet.
21000 mi
Saturn of Lubbock (120 miles away) screwed up original repairs done by now defunkt Sat. of Amarillo. Greg Lair GMC (15 miles from home) replaced lines and cleaned liner and floor board. The billed Saturn of Lubbock for repairs.
21000 mi
Another water leak after having the recall done again. Traded it for 2009 Acadia with no leaks. GMC dealer repaired while still under my name. They had to readjust the sunroof - Saturn put it back together off kilter, and replaced all the tubes again.
9920 mi
Leak near windshield caused short in fusebox and multiple codes(39+). Leak was repaired, fusebox replaced. Blocked drainage tube for sunroof also repaired.
16120 mi
C $120
Also, sunroof drain lines were replaced(2nd time).
37000 mi
During cold weather attempted to clean rear window with rear washer fluid and wiper and washer fluid shot out of drivers "A" pillar across dash.
Cause was diagnosed as cracked line from frozen fluid. Covered by dealer, out of factory warranty period.
67800 mi
Drivers seat back power lumbar adjustment inoperative. Dealer diagnosed problem, stated repair would be over $450 for parts with no charge for labor.
Third time in for this problem.
119000 mi
Replace rear windshield wiper arm and blade
5000 mi
Driver Seat track replaced
29000 mi
Gas cap tether broken New tether installed.
44000 mi
US $250
Windshield wiper linkage gummed up, wiper blades would not travel
12000 mi
Leaking sunroof drain.
12000 mi
Power seat track movement was rough. Sometimes made a bang noise when automatically slid all the way back, also on the forward return.
17000 mi
Power seat track movement was rough. Sometimes made a bang noise when automatically slid all the way back, also on the forward return. This WAS NOT successfully repaired earlier as it indicated in your survey form. Parts took a long time to be acquired. Right front seat track movement was not smooth. Fixed.
65000 mi
Left outside folding mirror no longer folds (about $750).
6000 mi
Gas cap wouldn't close because a gasket had slipped out of place.
3000 mi
trans re-flash
17980 mi
Driver's seat rails are loose. Seat moves.
36000 mi
Driver's seat belt stuck. Replaced driver's seat belt retractor.
7000 mi
Center dashboard console will not open. Ordered new spring. Center dashboard console will not open. Replaced spring.
17980 mi
Driver seat wobbles during movement; rocks during acceleration and braking, as previously reported. This time dealer admitted it is a known problem, but replacement parts are still being developed. Dealer implemented a temporary fix.
7000 mi
I told the Service Mgr at the dealer that the Drivers Seat felt loose at times.
TSB (Technical Service Bulletin) 07-08-50-016: Service Tech run the motor to adjust the seat; back and forth, up and down; to seat the bearings.
2000 mi
Drivers side floor mat premature wear. New floor mats arrived, dealer installed.
Water leak coming in from the rear light fixture. Advised that it was from clogged rain gutters.
13000 mi
When I was cleaning the interrior of my Outlook I noticed that the front drivers side door panel was cracked. It starts at the edge of the panel and comes around to the front of the panel. It is probably a 2-3 inch crack. Dealer has panel on order.
88000 mi
US $489
Hatchback strut failing
145000 mi
US $180
Wipers stopped working. Turns out it was just a single nut that came off and detached them. $180 was labor + some loctite.
140000 mi
US $90
Replace damaged tire valve stem. Material is subject to failure. Have replaced three, none of the redesigned ones have failed.
21080 mi
Drivers power seat track not working properly.
22630 mi
Installed new seat track. Warranty replacement drivers power seat track.
32860 mi
Repace left front headlight assembly.
19000 mi
Front windshield wiper linkage broken.
35000 mi
Trunk latch malfunction
32000 mi
Seat track replacement.
55000 mi
Liftgate would not stay open. Fluid leaking from lift gate strut. Dealer replaced both struts at no cost to me.
Ordered new seat hardware on account of shift in seat when stopping and starting also rough feeling when moving seat up or back.
14000 mi
Part was sent back to supplier, meant making another appt. when part returns to dealer.
6000 mi
Dash glove box lid wouldn't open by normal means - push button latch problem Gas cap lanyard keeps coming loose allowing gas cap to fall to ground when refilling gas tank Dash glovebox replacement that was previously ordered was installed.
3000 mi
Unknown part was ordered.
5000 mi
lumbar adjuster broke
112000 mi
US $155
Lift gate would close after opening about half-way.
Problem began after recall mod to tailgate software.
Apparently the issue was that the lift gate struts were worn and needed to be replaced
5000 mi
Wipers became inoperable, towed in the middle of a snow/sleet storm, service stated bolts came off the wiper motor, possibly not tightened at factory.
13000 mi
Temperature gauge(ambient) not accurate. Knows there is a problem, but they do not have a repair for it yet. Improper placement of sensor under the hood is said to be the problem.
35000 mi
Rear struts that hold up tail gate were weak and replaced.
13000 mi
Lumbar support just broke one day, support was replaced.
45000 mi
Lumbar broke for second time
55000 mi
Front windshield wipers are slow, dealership told me "pivot is sexing"
Did not get it repaired, was quote $244 to fix
68510 mi
C $970
1 Windshield wiper arm stopped rotating properly.
1860 mi
Broken Drivers Seat Lumbar Support Lever
4960 mi
Installation of replacement Lumbar Support handle...completed promptly. New handle has metal "band" where factory original was plastic
Driver side manual lumber support mechanism (internal) parts replacement.
3000 mi
Driver's side seat not latching firmly in place. Seat moves when brakes are applied. Also the seat does not adjust forward/backward/up or down smoothly like it should.
7000 mi
Driver seat was not moving correctly on the track while adjusting. Also when brakes were applied the seat would move slightly forward. They replaced the tracks and motor and it is now fixed.
4000 mi
Missing inside wheel well cover on both left and right side. Front of engine (RH wheel well) and rear of transmission (LH wheel well) is completely exposed to road spray. Other Outlooks have covers installed.
5000 mi
Both front wheel well liners were replaced with parts that adequately covered the engine and transmission (upgraded parts). Issue solved.
5000 mi
Replace hex bolt - Service update. Front driver's seat rocks when accelerating. Technician noted concern is normal due to the cleareance in the seat track.
7000 mi
Center console on order was replaced. Install new center console, it was warped and another was ordered. New center console installed.
leak in right body seam unable to repair at present time. windshield removed twice, still leaks. GM says to pull dash and seal from inside. unable to fix properly from outside. other problems have included, rear hatch opening by itself, coputer shutdown,
See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how
frequently Saturn Outlook problems occur, check out our car reliability stats.
