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2017 Toyota Prius Prime Technical Service Bulletins (TSBs)

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TSB Date Problem Area TSB Text
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134075
TSB ID: T-TT-0399-16

Tt: multimedia systems reset procedure should be performed when the multimedia system no longer responds or reboots itself.
08/15/17 Electrical and Air Conditioning NHTSA ID: 10115273
TSB ID: T-SB-0236-17

Tsb: some 2017 ? 2018 model year prius prime vehicles equipped with entune? premium audio (r10a5430) or earlier may exhibit one or more of the following conditions: g607 no ipod connection when connecting via usb ? intermittent rebooting wh
08/14/17 Electrical and Air Conditioning NHTSA ID: 10111643
TSB ID: T-TT-0414-16

Tt: some customers may encounter bluetooth? connectivity concerns such as: *difficulty to pair the phone. *intermittent bluetooth? failure to connect to the vehicle when first turning on the vehicle. *various bluetooth? audio functions a
06/12/17 Electrical and Air Conditioning NHTSA ID: 10106049
TSB ID: T-SB-0039-16 REV

Tsb: a battery in a stored vehicle is subject to conditions that can reduce its performance and life. these conditions include storage period, temperature, parasitic drain, and battery load. because of these factors, battery inspection and
04/06/17 Electrical and Air Conditioning NHTSA ID: 10096955
TSB ID: T-SB-0043-16

Tsb: hybrid vehicles are equipped with 2 types of batteries: hybrid vehicle (hv) battery; 12-volt auxiliary battery. if the hybrid vehicle is put into storage, the state of charge (soc) of its hv battery and auxiliary battery will gradua
02/27/17 Electrical and Air Conditioning NHTSA ID: 10093003
TSB ID: T-SB-0039-16

Tsb: a battery in a stored vehicle is subject to conditions that can reduce its performance and life. these conditions include storage period, temperature, parasitic drain, and battery load. because of these factors, battery inspection and
NHTSA's feed only includes summaries. For the full text of TSBs:

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06/15/17 Other NHTSA ID: 10106600
TSB ID: T-SB-0042-16

During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. if the wheels are replaced or refinished before vehicle delivery, it is important that the tires remai
04/04/17 Other NHTSA ID: 10096870
TSB ID: T-SB-0045-16

Tsb: long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. the following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage con
02/27/17 Other NHTSA ID: 10092983
TSB ID: T-SB-0037-16

Tsb: some 2017 model year vehicles are equipped with a smart key system, which allows the customer to enter and start the vehicle without using a mechanical key. to ensure the system is operating properly, the smart key functions (smart en
02/27/17 Other NHTSA ID: 10092985
TSB ID: T-SB-0038-16

Tsb: 2017 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. in addition, some models may utilize retaining clips for passenger side and rear seat floor mats as we

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Toyota Prius Prime TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.