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2017 Toyota Prius Technical Service Bulletins (TSBs)

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TSB Date Problem Area TSB Text
04/02/18 NHTSA ID: 10131893
TSB ID: T-TT-0432-17_Rev

Tt: rev2 some customers may complain about a hybrid vehicle battery cooling system warning message. this warning message may appear when the hv battery cooling system loses efficiency due to debris on the filter and or some object obstruc
08/14/17 NHTSA ID: 10111268
TSB ID: T-TT-0416-16

Tt: the customer may have a difficult time when refueling their vehicle while ready off. the fuel pump nozzle may shut off repeatedly.
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134320
TSB ID: TTT-0268-13 Rev3

Tt: some customers may encounter bluetooth connectivity concerns such as: ? difficulty pairing the phone. ? intermittent bluetooth failure to connect when first turning on the vehicle. ? various bluetooth audio functions are no lon
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134075
TSB ID: T-TT-0399-16

Tt: multimedia systems reset procedure should be performed when the multimedia system no longer responds or reboots itself.
04/23/18 Electrical and Air Conditioning NHTSA ID: 10133658
TSB ID: T-TT-0375-15_Rev

Tt: for customer concerns of no or poor outgoing sound from the bluetooth systems there are diagnostics in the repair manual which can be performed to diagnose the condition.
04/23/18 Electrical and Air Conditioning NHTSA ID: 10133654
TSB ID: T-SB-0229-12_Rev

Tsb: revision notice november 22, 2017 rev1: ? applicability has been updated to include 2014 ? 2018 model year vehicles. any previous printed versions of this bulletin should be discarded. in the event that a toyota vehicle becomes submerg
NHTSA's feed only includes summaries. For the full text of TSBs:

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04/23/18 Electrical and Air Conditioning NHTSA ID: 10134102
TSB ID: TSB-0039-16 Rev1

Tsb: a battery in a stored vehicle is subject to conditions that can reduce its performance and life. these conditions include storage period, temperature, parasitic drain, and battery load. because of these factors, battery inspection and
04/02/18 Electrical and Air Conditioning NHTSA ID: 10132697
TSB ID: T-TT-0339-15_Rev

Tt: some vehicles may exhibit an error message when trying to perform a radio software update: "unable to update the software. please try again later." if the following screen is seen; follow the directions below.
04/02/18 Electrical and Air Conditioning NHTSA ID: 10132901
TSB ID: T-SB-0142-13 Rev

Tsb: revision notice november 10, 2016 rev2: ? applicability has been updated to include 2016 ? 2017 model year toyota vehicles. ? parts information section has been updated. some 2004 ? 2017 model year toyota vehicles may exhibit odor
04/02/18 Electrical and Air Conditioning NHTSA ID: 10131768
TSB ID: T-SB-0184-17

Tsb: this service bulletin includes precautions and key points for the front camera for toyota safety sense c and toyota safety sense p adjustment procedures.
04/02/18 Electrical and Air Conditioning NHTSA ID: 10131769
TSB ID: T-TT-0365-15 Rev

Tt: a vehicle may arrive to the dealer with a mil ?on? condition and p0a80 or p1ac000 stored in the memory. some cases have been identified with internal modification done to the hv battery. modified or altered parts are not covered under
04/02/18 Electrical and Air Conditioning NHTSA ID: 10131804
TSB ID: T-TT-0437-17

Tt: some customers may experience greyed out buttons or inactive screens (lockouts) while driving. this is to promote safe driving practices and reduce the amount of distractions while driving. these lockouts can?t be deactivated or defeat
04/02/18 Electrical and Air Conditioning NHTSA ID: 10132414
TSB ID: T-SB-0241-17

Tsb: some 2016 ? 2017 model year prius vehicles equipped with a nimh hv battery may exhibit one or both of the following conditions after repeated driving on long downhill slopes: ? when accelerating from a stop, or from extremely low speed
04/02/18 Electrical and Air Conditioning NHTSA ID: 10132418
TSB ID: T-TT-0420-16_Rev

Tt: techstream cannot perform a dcm (telematics ecu) activation following a dcm replacement. techstream may exhibit an ?atx web service unavailable? error or similar message when attempting a dcm activation. this is a known condition and wi
04/02/18 Electrical and Air Conditioning NHTSA ID: 10132450
TSB ID: T-TT-0453-17

Tt: an error message is received when performing dcm activation initiated by techstream. this is a known condition and will be remedied in the near future. please discontinue dcm activations utilizing techstream until further notice.
04/02/18 Electrical and Air Conditioning NHTSA ID: 10132642
TSB ID: T-TT-0309-14 Rev

Tt: some customers may experience bluetooth disconnections or loss of sms text message functionality on the navigation/audio system with android phones running os 4.4 or later. condition tends to occur to customers who have many previous t
04/02/18 Electrical and Air Conditioning NHTSA ID: 10131714
TSB ID: T-SB-0236-17_Rev

Some 2017 - 2018 model year prius prime vehicles equipped with entune? premium audio (r10a5430) or earlier may exhibit one or more of the following conditions. updated multimedia software is now available to address these conditions. follow
04/02/18 Electrical and Air Conditioning NHTSA ID: 10132851
TSB ID: T-TT-0420-16

Tt: techstream cannot perform a dcm (telematics ecu) activation following a dcm replacement. techstream may exhibit an ?atx web service unavailable? error or similar message when attempting a dcm activation. this is a known condition and w
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04/02/18 Electrical and Air Conditioning NHTSA ID: 10131786
TSB ID: T-TT-0435-17

Tt: this bulletin is regarding best practices when handling navigation systems that use hard disc drive or micro sd card memory.
03/12/18 Electrical and Air Conditioning NHTSA ID: 10129963
TSB ID: T-TT-0420-16_Rev

Tt: techstream cannot perform a dcm (telematics ecu) activation following a dcm replacement. techstream may exhibit an ?atx web service unavailable? error or similar message when attempting a dcm activation. this is a known condition and wi
08/14/17 Electrical and Air Conditioning NHTSA ID: 10111643
TSB ID: T-TT-0414-16

Tt: some customers may encounter bluetooth® connectivity concerns such as: *difficulty to pair the phone. *intermittent bluetooth® failure to connect to the vehicle when first turning on the vehicle. *various bluetooth® audio functions a
06/12/17 Electrical and Air Conditioning NHTSA ID: 10106049
TSB ID: T-SB-0039-16 REV

Tsb: a battery in a stored vehicle is subject to conditions that can reduce its performance and life. these conditions include storage period, temperature, parasitic drain, and battery load. because of these factors, battery inspection and
05/22/17 Electrical and Air Conditioning NHTSA ID: 10099947
TSB ID: T-TT-0399-16

Tt: multimedia systems reset procedure should be performed when the multimedia system no longer responds or reboots itself.
04/06/17 Electrical and Air Conditioning NHTSA ID: 10096955
TSB ID: T-SB-0043-16

Tsb: hybrid vehicles are equipped with 2 types of batteries: hybrid vehicle (hv) battery; 12-volt auxiliary battery. if the hybrid vehicle is put into storage, the state of charge (soc) of its hv battery and auxiliary battery will gradua
NHTSA's feed only includes summaries. For the full text of TSBs:

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02/27/17 Electrical and Air Conditioning NHTSA ID: 10093003
TSB ID: T-SB-0039-16

Tsb: a battery in a stored vehicle is subject to conditions that can reduce its performance and life. these conditions include storage period, temperature, parasitic drain, and battery load. because of these factors, battery inspection and
04/23/18 Other NHTSA ID: 10133655
TSB ID: T-SB-0319-17

Tsb: some 2016 ? 2017 model year prius and 2017 model year prius prime vehicles may exhibit a ?grille shutter inoperative, please see dealer? message on the combination meter and/or a mil ?on? condition with diagnostic trouble code (dtc) p0
04/23/18 Other NHTSA ID: 10133659
TSB ID: T-TT-0377-15_Rev

Tt: some customers may experience poor outgoing bluetooth sound quality, this can occur for various reasons. current multimedia systems are designed with the ability to adjust bluetooth sound quality to compensate for echo or excessive back
04/02/18 Other NHTSA ID: 10132656
TSB ID: T-TT-0453-17-Rev

Tt: previously, an error message was received when performing dcm activation initiated by techstream. this condition has been remedied, and dcm activation utilizing techstream can now be resumed.
04/02/18 Other NHTSA ID: 10132883
TSB ID: T-SB-0156-16

Tsb: pre-delivery service (pds) is a critical step in satisfying your new car customers. customer feedback indicates the following areas deserve special attention when performing pds: * careful inspection for paint chips/scratches and bod
04/02/18 Other NHTSA ID: 10132882
TSB ID: T-SB-0155-16

Tsb: 2017 pre-delivery service check sheet.
NHTSA's feed only includes summaries. For the full text of TSBs:

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04/02/18 Other NHTSA ID: 10132884
TSB ID: T-TT-0424-16

Tt: front brake vibration key points: * issue can occur at any time if improper torque is applied on lug nuts * over time, even one lug nut over or under torqued, can cause a vibration issue * when lug nuts are over torqued, this causes
04/02/18 Other NHTSA ID: 10132860
TSB ID: T-SB-0103-16 Rev

Tsb: revision notice october 14, 2016 rev1: applicability has been updated to include 2017 model year prius v vehicles. any previous printed versions of this bulletin should be discarded.
04/02/18 Other NHTSA ID: 10132410
TSB ID: T-SB-0218-17_Rev

Tsb: revision notice july 20, 2017 rev1: applicability has been updated to exclude 2007 ? 2017 model year avanza vehicles. some hazardous material treatment and handling regulations at the state and local level define the pre-disposal deplo
04/02/18 Other NHTSA ID: 10131750
TSB ID: T-SB-0009-18

Tsb: the purpose of this service bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in toyota vehicles. as an additional resource, if the vehicle is equipped with factory leather seats, the ve
04/02/18 Other NHTSA ID: 10131759
TSB ID: T-SB-0187-12_Rev

Tsb: revision notice february 12, 2018 rev2: ? applicability has been updated to include 2015 ? 2018 model year vehicles. january 23, 2014 rev1: ? applicability has been updated to include 2013 ? 2014 model year vehicles. any previous print
04/02/18 Other NHTSA ID: 10131850
TSB ID: T-SB-0044-16_Rev

Tsb: revision notice march 07, 2017 rev1: ? applicability has been updated to include 2017 model year toyota vehicles. on some vehicles, when rapgard? is removed the paint may have a stained appearance. these stains appear to be under the c
NHTSA's feed only includes summaries. For the full text of TSBs:

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03/12/18 Other NHTSA ID: 10129977
TSB ID: T-SB-0187-12_Rev

Tsb: revision notice february 12, 2018 rev2: ? applicability has been updated to include 2015 ? 2018 model year vehicles. january 23, 2014 rev1: ? applicability has been updated to include 2013 ? 2014 model year vehicles. any previous print
03/12/18 Other NHTSA ID: 10129968
TSB ID: T-SB-0009-18

Tsb: the purpose of this service bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in toyota vehicles. as an additional resource, if the vehicle is equipped with factory leather seats, the ve
10/14/17 Other NHTSA ID: 10119418
TSB ID: T-SB-0103-16_Obs

Tsb: obsolete notice september 12, 2017: this bulletin is now obsolete. please see t-sb-0279-17.
10/14/17 Other NHTSA ID: 10119407
TSB ID: T-SB-0279-17

Tsb: supersession notice the information contained in this bulletin supersedes sb no. t-sb-0103-16. the entire bulletin has been updated. service bulletin no. t-sb-0103-16 is obsolete and any printed versions should be discarded. be sure to
08/14/17 Other NHTSA ID: 10111641
TSB ID: T-SB-0128-16

Tsb: pre-delivery service check sheet
08/14/17 Other NHTSA ID: 10111642
TSB ID: T-SB-0129-16

Tsb: pre-delivery service (pds) is a critical step in satisfying our new car customers. customer feedback indicates the following areas deserve special attention when performing pds: *careful inspection for paint chips/scratches and body
NHTSA's feed only includes summaries. For the full text of TSBs:

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06/15/17 Other NHTSA ID: 10106600
TSB ID: T-SB-0042-16

During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. if the wheels are replaced or refinished before vehicle delivery, it is important that the tires remai
04/07/17 Other NHTSA ID: 10097052
TSB ID: T-TT-0268-13 REV

Tt: some customers may encounter bluetooth connectivity concerns such as: ¿ difficulty pairing the phone. ¿ intermittent bluetooth failure to connect when first turning on the vehicle. ¿ various bluetooth audio functions are no lo
04/04/17 Other NHTSA ID: 10096870
TSB ID: T-SB-0045-16

Tsb: long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. the following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage con
02/27/17 Other NHTSA ID: 10092985
TSB ID: T-SB-0038-16

Tsb: 2017 model year vehicles are equipped with driver¿s side floor mat retaining clips to secure the floor mat in the correct position. in addition, some models may utilize retaining clips for passenger side and rear seat floor mats as we
02/27/17 Other NHTSA ID: 10092983
TSB ID: T-SB-0037-16

Tsb: some 2017 model year vehicles are equipped with a smart key system, which allows the customer to enter and start the vehicle without using a mechanical key. to ensure the system is operating properly, the smart key functions (smart en
02/23/17 Other NHTSA ID: 10092768
TSB ID: T-TT-0395-16

Tt: hv batteries have liquid filled cell modules, to prevent leakage from cells, it is very important to confirm the proper orientation mark of the drc.

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Toyota Prius TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.