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Chart based on 38 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
2011 Ford Flex
Engine not specified
59000 mi
US $150
Exterior entry system was shorting due to crack in trim. Have extended warranty and is not covered.
Sync and bluetooth problems - Sync system could only recognize 2 of the advertised 10,000 commands and was unreliable even at those. The Bluetooth worked sporadically as well. Problems still present at time of trade
10000 mi
The condenser was cracked and needed to be replaced. This issue fell under the existing warranty and was repaired in 2 days rather than one due to the dealer not having the part on hand and receiving it late in the day.
95800 mi
US $200
The my driver and passenger side climate control started doing the opposite of each other. If on A/C driver's side would blow cold and passenger side would blow hot. Mechanic replaced the actuator and fixed the issue.
33480 mi
Puddle light on passenger side was out.
72300 mi
US $200
Dual zone climate inop
94000 mi
US $175
Dual zone climate non operative
32700 mi
Pass. Side headrest DVD player stopped working, replaced w/ new under Warrenty .
61000 mi
US $24
HVAC damper motor under dash , for fresh air intake.
65000 mi
US $100
One of the auto-parking sensors was damaged. Probably from a new automatic car wash where the nozzles were set WAY too high. Repaired under CPO warranty. 1 day for sensor, 1 day for paint matching, 1 day for install plus oil change
7000 mi
Ford Sync system would not take a "user-installed update"; Ford's syncmyride.com gave an error sending us to dealer for reprogramming. The dealer informed us that our Sync was up to date already so they did not reprogram/repair.
36300 mi
US $200
Battery was leaking - discovered during normal maintnance - replaced at owner cost during oil change visit
48800 mi
battery dies due to unknown reason. Replaced battery at 5 weeks old, roadside assistance 5 times, home jumps 4 times. Flex has 5000 miles on it. Speculate slow electrical drain dealer hasn't identified. Frustrating!!
6000 mi
back lights for emergency strip panel, gear shift box, headlight, steering wheel, headlight all not lighting up. Eventually replaced several different fuses in service junction box & forced in as built data
1000 mi
Satellite radio and GPS cut out when under almost any obstacle. Dealer has contacted manufacturer to check on solutions.
Blower motor control unit required replacement. Common problem, lots of examples on Internet. Parts and Labor $250.
62000 mi
US $1700
Condenser cracked, A/C blowing only warm air Replaced core.
86140 mi
Dual heating system only heating one side. Freezing cold air on passenger side. Traveling in the U.S. Dealer offered no help. Once home disconnected battery. Let sit for an hour or so. Reconnected battery. let sit for 1/2hr started up HEAT!
138880 mi
Heating system failed completely. 2 years previous we had one half of the system fail. Tried the same approach as before. Disconnected the battery. Let sit for an hour or two. Reconnected the battery. Let sit for an hour. Started the flex and voila, HEAT!! Makes one wonder if there isn't something preprogrammed in the computer system to cause it to fail! Just sayin' ;)
55000 mi
US $250
Had to replace starter. It kept cranking after the car started. I decided to also replace the battery since it is 6 years old...it checked out okay but decided to replace due to age
151900 mi
C $700
[alternator] was overcharging the battery, causing everything electrical to shutdown/malfunction
155000 mi
C $200
ac blowing hot air, not cooling at all
18400 mi
Passenger air bag turned itself off despite having a full-sized adult in the seat.
64000 mi
US $300
both front air director motors failed and were replaced
43000 mi
Sync system dropped Bluetooth for phones and audio. Searched online found I needed to pull and reseat fuse #14 on the fuse box under the steering column. After doing so everything came back up.
72000 mi
US $30
Blend door actuator for passenger failed. Dealer quoted replacment at $900. Part cost $18, purchased swivel head rachet and replaced total cost $30. Difficult to reach bolts but do-able search forums for pictures and guide
68000 mi
US $325
Passenger side vents blow only cold air.No outside air or heat.
Right temperature actuator failed.
Actuator replaced.
82000 mi
Previously dead battery.18 months.Replaced for $30 under warrantee. Went dead again in 4 days. Back to dealer for 7 days. Ran diagnostics on electrical system. Found nothing. Have not had the problem since. Keeping my fingers crossed. Dealer did not charge for any of this service including doing 26 point system check as usually done on regular service.
They worked on the car only two of the 7 days claiming shortage of electrical technicians for various reasons.
17000 mi
Satellite radio working intermittently. Software update performed.
81000 mi
US $1000
Leaking A/C condenser was replaced with a vac and re-charge of refrigerant
60000 mi
Passenger air bag module failed
73000 mi
US $100
After a recharge, system blew no cold air. Dealer replaced compressor and 2 other elements of the AC system. Covered by $100 deductible with ESP.
84000 mi
US $1079
Left turn signal replaced. Probably didn't take more than ten minutes.
51000 mi
US $1400
Condenser needed replacing. The repair apparently needed them to remove the front bumper (!)
Brought car in due to slow power drain. Dealership state loose sensor plug in steering wheel for airbag sensor causing battery to drain.
4500 mi
Battery died numerous times after car sits for more than 2 days. Found TSB after 3rd trip in for same issue that states if keys are left in ignition overnight the master controls do not shut down and continue to drain battery. Vehicle in for 3rd time with slow battery drain. Repair shop saying that leaving key in ignition is causing power train?
See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how
frequently 2011 Ford Flex problems occur, check out our car reliability stats.