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Chart based on 23 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
Car would not start when cold. The only thing the dealer did was
check all electrical connections. They could only simulate the condition once. Nothing additional was done but the weather did start to warm up.
142600 mi
C $480
apparently the flap settings were set back to factory, I had
commented that there was little heat to the floor and rear passengers.
113000 mi
Both the auto-fold windows and the master window controls did not work properly. Dealer didn't fix it initially. master switches to operate windows; plus inability to fold exterior mirrors inward battery was completely dead - even though the shop claimed it was new; would not hold a charge; still suspect that there's a drain even when turned off rear tail lights - which seem to go out fairly often (inner)
25000 mi
Faulty automatic lock / unlock function on front passenger door
48000 mi
Reductant heating element failed
13000 mi
airbag light came on for passenger seat position sensor. Replaced passenger seat harness.
1240 mi
Audio system had random static pop noise (bang from speakers). Dealer replaced amplifier.
33160 mi
Remote controlled windows would go up, but not go down except for driver's door. Replaced a module. Shop drained battery and couldn't get brake lights working. Battery replaced, but brake lights took two more days. All is good now.
51460 mi
Radio/GPS/Entertainment system needs a software update. Touareg has been to the dealer 3 times to attempt update. On last attempt I was told that the dealership has the wrong disk (a computer type CD) and so I will need to return.
37920 mi
Dealer obtained correct update software disk for my radio/entertainment system and applied it successfully.
63860 mi
C $830
Battery cell died, needed new battery.
10700 mi
Motorized sunshade wouldn't close. Turns out the system was never initialized during pdi. Dealer performed initialization/reset of sunshade, all is well.
11000 mi
Rear door electric lift was malfunctioning
27000 mi
US $132
Car wouldn't start so needed roadside assistant to jumpstart. Took it to dealer and they diagnosed the problem. Battery wouldn't hold a charge. Past 24,000 mile Battery warranty but dealer got VW to pay. I paid for the installation.
3000 mi
Popping sound periodically coming from audio speakers regardless of audio state (on/off). VW tech suggested dealer replace/add a ground point.
10800 mi
Intermittent popping/thumping noise from audio speakers. Dealer performed software update per TSB 91-13-01. Problem has not returned.
23000 mi
Vehicle wouldn't start on several occasions and had to be jump started. Dealer determined battery was defective and replaced.
35000 mi
Drivers seat heater overheats regardless of temperature setting then shuts off.
42600 mi
Seat heater would overheat and then shut off. Seat cover was replaced.
See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how
frequently 2012 Volkswagen Touareg problems occur, check out our car reliability stats.