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Buick Encore Recalls

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Recall Date Problem Area Recall Text
08/04/17 General motors llc (gm) is recalling certain model year 2014-2016 buick lacrosse and chevrolet spark ev, caprice ppv and ss vehicles, 2014-2017 buick encore and chevrolet corvette, silverado 1500 and gmc sierra 1500 vehicles, 2015-2016 cadillac escalade and escalade esv, chevrolet tahoe, trax, suburban and silverado 2500 and 3500 and gmc yukon and yukon xl vehicles, and 2015-2017 gmc sierra hd 2500 and 3500 vehicles. while being previously remedied for recall 16v-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. without the update, certain driving conditions may cause the air bag sensing and diagnostic module (sdm) software to activate a diagnostic test. during this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Gm will notify owners, and dealers will reflash the sdm software. vehicles that have had a previous air bag deployment will have the sdm replaced. these repairs will be performed free of charge. the recall began on august 4, 2017. owners may contact buick customer service at 1-800-521-7300, cadillac customer service at 1-800-458-8006, chevrolet customer service at 1-800-222-1020, or gmc customer service at 1-800-462-8782. gm's number for this recall is 17287.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
10/14/16 General motors llc (gm) is recalling certain model year 2016-2017 buick verano and 2016 chevrolet malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in park. also, certain 2013 buick encore, 2011 buick regal, 2013-2014 buick verano, 2011-2016 chevrolet cruze, 2010-2013 chevrolet equinox 2013-2015 chevrolet malibu, and 2011-2013 gmc terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 114, "theft protection and rollaway prevention."

If the key is removed without the transmission in park, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Gm will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. the recall began on october 14, 2016. owners may contact chevrolet customer service at 1-800-222-1020, buick 1-800-521-7300, and gmc 1-800-462-8782. gm's number for this recall is 50490 and 50491.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
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10/13/16 General motors llc (gm) is recalling certain model year 2015-2017 chevrolet silverado 2500 hd, 3500 hd, tahoe, suburban, gmc sierra 2500 hd and 3500 hd, gmc yukon, gmc yukon xl, cadillac escalade and cadillac escalade esv vehicles and 2014-2017 chevrolet corvette, silverado 1500, trax, caprice police pursuit vehicle, gmc sierra 1500, buick encore, and 2014-2016 buick lacrosse, chevrolet spark ev and ss vehicles. in the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (sdm) software to activate a diagnostic test. during this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Gm will notify owners, and dealers will reflash the sdm software. vehicles that have had a previous air bag deployment will have the sdm replaced. these repairs will be performed free of charge. the recall began on october 13, 2016. owners may contact buick customer service at 1-800-521-7300, cadillac customer service at 1-800-458-8006, chevrolet customer service at 1-800-222-1020, or gmc customer service at 1-800-462-8782. gm's number for this recall is 16007.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
10/14/16 Engine General motors llc (gm) is recalling certain model year 2016-2017 buick verano and 2016 chevrolet malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in park. also, certain 2013 buick encore, 2011 buick regal, 2013-2014 buick verano, 2011-2016 chevrolet cruze, 2010-2013 chevrolet equinox 2013-2015 chevrolet malibu, and 2011-2013 gmc terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 114, "theft protection and rollaway prevention."

If the key is removed without the transmission in park, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Gm will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. the recall began on october 14, 2016. owners may contact chevrolet customer service at 1-800-222-1020, buick 1-800-521-7300, and gmc 1-800-462-8782. gm's number for this recall is 50490 and 50491.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
04/24/15 Suspension and Steering General motors llc (gm) is recalling certain model year 2015 buick encore vehicles manufactured november 27, 2014, to february 24, 2015, and 2015 chevrolet trax vehicles manufactured november 18, 2014, to february 17, 2015. the steering column assembly housing may contact the power steering printed circuit board causing the circuit board to wear.

The circuit board wear may cause a sudden loss of electric power steering assist, increasing the risk of a crash.

Gm will notify owners, and dealers will inspect and replace the steering column assembly, as necessary, free of charge. the recall began april 24, 2015. owners may contact buick customer service at 1-800-521-7300 or chevrolet customer service at 1-800-222-1020. gm's number for this recall is 15168.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
05/21/13 Suspension and Steering General motors is recalling certain model year 2013 buick encore vehicles manufactured between december 9, 2012 and december 28, 2012, and equipped with a heated steering wheel. the steering wheel fastener may not have been properly installed. this could cause the steering wheel to come loose or separate from the steering column.

If the steering wheel separates from the steering column while driving, the ability to steer could be lost, increasing the risk of a crash.

General motors will notify owners, and dealers will inspect and make any necessary repairs on the steering wheel. these services will be provided at no charge to the customer. the safety recall began on may 21, 2013. owners may contact general motors at 1-800-521-7300. this is general motors campaign number 13098.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
08/04/17 Electrical and Air Conditioning General motors llc (gm) is recalling certain model year 2014-2016 buick lacrosse and chevrolet spark ev, caprice ppv and ss vehicles, 2014-2017 buick encore and chevrolet corvette, silverado 1500 and gmc sierra 1500 vehicles, 2015-2016 cadillac escalade and escalade esv, chevrolet tahoe, trax, suburban and silverado 2500 and 3500 and gmc yukon and yukon xl vehicles, and 2015-2017 gmc sierra hd 2500 and 3500 vehicles. while being previously remedied for recall 16v-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. without the update, certain driving conditions may cause the air bag sensing and diagnostic module (sdm) software to activate a diagnostic test. during this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Gm will notify owners, and dealers will reflash the sdm software. vehicles that have had a previous air bag deployment will have the sdm replaced. these repairs will be performed free of charge. the recall began on august 4, 2017. owners may contact buick customer service at 1-800-521-7300, cadillac customer service at 1-800-458-8006, chevrolet customer service at 1-800-222-1020, or gmc customer service at 1-800-462-8782. gm's number for this recall is 17287.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
10/13/16 Electrical and Air Conditioning General motors llc (gm) is recalling certain model year 2015-2017 chevrolet silverado 2500 hd, 3500 hd, tahoe, suburban, gmc sierra 2500 hd and 3500 hd, gmc yukon, gmc yukon xl, cadillac escalade and cadillac escalade esv vehicles and 2014-2017 chevrolet corvette, silverado 1500, trax, caprice police pursuit vehicle, gmc sierra 1500, buick encore, and 2014-2016 buick lacrosse, chevrolet spark ev and ss vehicles. in the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (sdm) software to activate a diagnostic test. during this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Gm will notify owners, and dealers will reflash the sdm software. vehicles that have had a previous air bag deployment will have the sdm replaced. these repairs will be performed free of charge. the recall began on october 13, 2016. owners may contact buick customer service at 1-800-521-7300, cadillac customer service at 1-800-458-8006, chevrolet customer service at 1-800-222-1020, or gmc customer service at 1-800-462-8782. gm's number for this recall is 16007.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
08/29/14 Electrical and Air Conditioning General motors llc (gm) is recalling certain model year 2013-2014 buick encore all-wheel-drive vehicles manufactured august 23, 2012, to september 9, 2013; verano vehicles manufactured august 8, 2012, to june 20, 2013; chevrolet cruze vehicles manufactured august 7, 2012, to august 16, 2013, and 2012-2014 chevrolet sonic vehicles manufactured may 10, 2011, to august 16, 2012 equipped with a calix oil pan/block heater. in cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

Gm will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree celsius. the recall began in august 2014. owners may contact buick customer service at 1-800-521-7300 or chevrolet customer service at 1-800-222-1020. gm's number for this recall is 14257.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
07/30/14 Electrical and Air Conditioning General motors llc (gm) is recalling certain model year 2013 buick encore vehicles manufactured april 10, 2013, to may 8, 2013, and chevrolet spark vehicles manufactured december 30, 2012, to march 1, 2013. in the affected vehicles, an improper weld on the passenger side front air bag inflator may result in the air bag not deploying.

If the air bag does not to deploy in the event of a crash, there is an increased risk of injury to the front passenger.

Gm will notify owners, and dealers will replace the passenger side front air bag, free of charge. the recall began on july 30, 2014. owners may contact general motors customer service at 1-800-521-7300 (buick) or 1-800-222-1020 (chevrolet). gm's number for this recall is 14211.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
04/29/15 Other General motors llc (gm) is recalling certain model year 2015 buick encore vehicles manufactured august 26, 2014, to february 9, 2015, and 2015 chevrolet trax vehicles manufactured october 13, 2014, to february 3, 2015. the affected vehicles have tire placards that do not provide the rim size information for the front or rear wheels. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 110, "tire selection and rims and motor home/recreation vehicle trailer load carrying capacity information for motor vehicles with a gvwr of 4,536 kilograms (10,000 pounds) or less."

If the label is missing front and rear rim size information, the owner may replace the rims with ones that are an incorrect size, increasing the risk of crash.

Gm will notify owners, and will send owners a corrected label, free of charge. the recall april 29, 2015. owners may contact buick customer service at 1-800-521-7300, and chevrolet customer service at 1-800-222-1020. gm's number for this recall is 15166.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
11/20/14 Other General motors llc (gm) is recalling certain model year 2013 buick encore vehicles manufactured august 23, 2012, to march 1, 2013, and model year 2013 cadillac ats vehicles manufactured april 23, 2012, to may 1, 2013. in the affected vehicles, the driver and passenger lap belt pretensioner cables may not lock in a retracted position, allowing the seat belts to extend when pulled upon.

If the seat belts do not remain locked in the retracted position when under load, the seat occupant may not be adequately restrained in a crash, increasing the risk of injury.

Gm will notify owners, and dealers will replace both front the driver's and the passenger's lap belt pretensioners, free of charge. parts are not currently available. gm sent interim notifications on october 7, 2014 and will send a second notification when remedy parts are available. the recall began on november 20, 2014. owners may contact buick customer service at 1-800-521-7300, or cadillac customer service at 1-800-458-8006. gm's number for this recall is 14171.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
08/15/14 Other General motors llc (gm) is recalling certain model year 2013-2014 buick encore and cadillac ats; 2014 cadillac cts, elr, chevrolet caprice and ss vehicles; and 2014-2015 chevrolet silverado and gmc sierra trucks. due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.

A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.

Gm will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. the recall began on august 15, 2014. owners may contact gm customer service at 1-800-521-7300 (buick), 1-800-458-8006 (cadillac), 1-800-222-1020 (chevrolet), and 1-800-462-8782 (gmc). gm's number for this recall is 14340.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

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Buick Encore Recalls

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.