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2017 Chrysler Pacifica Technical Service Bulletins (TSBs)

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TSB Date Problem Area TSB Text
11/02/17 NHTSA ID: 10121824
TSB ID: 9003587

Radiator assembly before replacing the radiator assembly for leaking or overheating issues, please call any of the following: lan sun @ cell (248) 736-8786, radovan misic @ cell (248) 701-2754 or josh langmesser @ cell (248) 821-5946
11/02/17 NHTSA ID: 10121747
TSB ID: 9002831

Water pump, idler pulley if replacing the water pump or idler pulley for a chirp, squeal or nvh, please contact either: ron dallison cell: (248) 292-9510 ron.dallison@fcagroup.com chris riddick cell: (248) 434-3628 chris.riddick@fcagrou
11/02/17 NHTSA ID: 10121751
TSB ID: 9003533

Intake manifold gasket intake manifold gaskets on pentastar upgrade (sales code erc/erf) are reusable provided they are not cut, torn or melted. the gaskets are not required by warranty to be replaced like they are on pentastar classic (
07/14/16 NHTSA ID: 10076435
TSB ID: D-16-09

Fast feedback program - 3.6l v6 24v vvt engine - 2017 chrysler pacifica to announce a fast feedback program for replacing or repairing the 3.6l v6 24v vvt engine (sales code erf) in an effort to collect, monitor and cprrect quality issue
11/02/17 Transmission and Drivetrain NHTSA ID: 10121842
TSB ID: 9003645

Hub nut the torque specifications for this component is 163 n.m or 120 ft.lbs. when replacing this component ensure that the component is not over torqued.
11/02/17 Transmission and Drivetrain NHTSA ID: 10121843
TSB ID: 9003649

Halfshaft when replacing this component it is required that the hub nut; 06509298aa, be replaced at the same time. ensure the hub nut is torqued to the service manual specifications for this vehicle. the torque specification for the hub
NHTSA's feed only includes summaries. For the full text of TSBs:

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09/14/16 Transmission and Drivetrain NHTSA ID: 10080072
TSB ID: 21-022-16

Flash: transmission shift and drivability enhancements this bulletin involves reprogramming the transmission control module (tcm) with the latest available software. some customers may experience a malfunction indicator lamp (mil) illum
04/02/18 Electrical and Air Conditioning NHTSA ID: 10131380
TSB ID: TS-WI-0257

Service bulletin sent to all dealers to update the firmware in the affected vehicles vmi computer. this removes the 1 to 2 second window in the vmiq software programming immediately prior to the oem and vmi computers go into 'sleep' mode. d
03/13/18 Electrical and Air Conditioning NHTSA ID: 10130081
TSB ID: 23027

Return: wiring assy - engine you have been identified as either having stock, or have stock in transit to your dealership. please return stock packaged before 2016/07/31 (31 july, 2016)of follow ing part numbers:68176457af, 68176459af. p
03/13/18 Electrical and Air Conditioning NHTSA ID: 10130080
TSB ID: 23104

05182535ad - lamp assy ?tail light lt you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 05182535ad . see attachments for identifying suspect stock. pl
03/05/18 Electrical and Air Conditioning NHTSA ID: 10129577
TSB ID: TS-WI-0256

Service bulletin sent to all dealers to update the firmware in the affected vehicles vmi computer. this allows for more amperage to draw the powerkneel up allowing the up-limit switch to be tripped consistently. if the up limit switch is no
02/20/18 Electrical and Air Conditioning NHTSA ID: 10129043
TSB ID: 22867

Inspect and return: solenoid module - transmission you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of follow ing part numbers:52120000aa, 52119435af, 05078709ab. s
02/20/18 Electrical and Air Conditioning NHTSA ID: 10129044
TSB ID: 22958

1nt30xdvac - inspect and return: panel - instrument panel you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part number 1n t30xdvac. see attachments for identifyin
02/20/18 Electrical and Air Conditioning NHTSA ID: 10129041
TSB ID: 20616

P/n cbszr068aa: inspect & return: module kit - occupant restraint you have been identified as either having stock, or have stock in transit to your dealership. please return part number cbszr068aa as per the qir attached. replacement par
11/02/17 Electrical and Air Conditioning NHTSA ID: 10121846
TSB ID: 9003220

Res / rha / reb radios that supports bluetooth and hands-free for issues with bluetooth, hands-free calling, and/or voice commands, do not replace the radio. diagnose the hands-free module system (also called the telematics module). the
11/02/17 Electrical and Air Conditioning NHTSA ID: 10121698
TSB ID: 24-010-16

Hvac system not cold this bulletin involves confirmation of latest software level and possibly doing a forced cool down routine of the heating ventilation air conditioning (hvac) module. customers may describe that the hvac system is not
11/02/17 Electrical and Air Conditioning NHTSA ID: 10121666
TSB ID: 68322289A$

A/c suction/liquid line, a/c discharge dine, a/c compressor for ru bodies only; issues with leaks in the above a/c components. also issues with compressor performance. before replacing any of the components listed above call michael romm
11/02/17 Electrical and Air Conditioning NHTSA ID: 10121772
TSB ID: 08-086-17

Low volume or static while using the overhead dvd this bulletin involves checking the dvd media hub auxiliary switch part number and possibly replacing the switch. customers may experience low volume or static from the overhead dvd player
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11/02/17 Electrical and Air Conditioning NHTSA ID: 10121861
TSB ID: 08-087-16

Flash: power sliding door module enhancements this bulletin involves reprogramming both of the power sliding door modules (psdm) with the latest available software. customers may perceive that the power sliding door does not reverse immed
11/02/17 Electrical and Air Conditioning NHTSA ID: 10121891
TSB ID: 08-074-16 REV. B

Video routing module enhancements for rear seat entertainment system this bulletin involves updating the video routing module (vrm) software. a customer may experience one or more of the following: occasional reset. remotes frequently d
11/02/17 Electrical and Air Conditioning NHTSA ID: 10121738
TSB ID: 68227168A$

Rear seat entertainment system video routing module before replacing the video routing module (vrm) for the rear seat entertainment system in the pacifica, the software in the radio head unit needs to be verified. the vrm with part numbe
11/02/17 Electrical and Air Conditioning NHTSA ID: 10121804
TSB ID: 08-092-17

Radio inoperative after a flash over the air (fota) radio update this bulletin involves reprogramming the radio with the latest available software. customers may notice after the fota radio update the radio is inoperative. the display
11/02/17 Electrical and Air Conditioning NHTSA ID: 10121829
TSB ID: 9003637

Media hub for android auto and apple carplay issues, do not replace this part. android auto and apple carplay applications may not operate with the vehicle if an aftermarket cable is being used. verify the functionality of these applicat
11/02/17 Electrical and Air Conditioning NHTSA ID: 10121784
TSB ID: 08-028-17 REV. B

Ra3 and ra4 radio over the air software updates this bulletin provides information regarding the latest flash over the air (fota) update and provides the service technician an overview of the steps a customer will need to take to complete
NHTSA's feed only includes summaries. For the full text of TSBs:

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11/02/17 Electrical and Air Conditioning NHTSA ID: 10121833
TSB ID: 9003634

Uconnect theater remote before replacing the remote control for the rear seat entertainment system due to pairing issues, ensure that the vrm and radio software is at the latest level. if remote pairing still fails at the newer software
11/02/17 Electrical and Air Conditioning NHTSA ID: 10121809
TSB ID: 08-087-17

Miracast software update available this information only bulletin discusses the availability of miracast® which has been added to the video routing module(vrm) through a software update.
11/02/17 Electrical and Air Conditioning NHTSA ID: 10121727
TSB ID: 24-011-16

Air conditioning inoperative this bulletin involves testing the a/c compressor operation and replacing if needed. customers may experience a loss or intermittent operation of the air conditioning system. a rattling noise may also be hear
03/27/17 Electrical and Air Conditioning NHTSA ID: 10096406
TSB ID: OP-W-0425

This tb notified the technicians that on trim levels of a vmi converted chrysler pacifica that allow for heated seats, the harness may be pinned incorrectly and will not allow the heated seat option to work on the remaining seat once either
09/20/16 Electrical and Air Conditioning NHTSA ID: 10080563
TSB ID: 24-009-16

Air conditioning inoperative this bulletin involves testing the a/c compressor operation and replacing if needed. customers may experience a loss or intermittent operation of the air conditioning system. a rattling noise may also be hea
09/14/16 Electrical and Air Conditioning NHTSA ID: 10080001
TSB ID: 18-057-16 REV. A

Flash: 3.6l powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. customers may experience a malfunction indicator lamp (mil) illuminat
NHTSA's feed only includes summaries. For the full text of TSBs:

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05/21/18 Other NHTSA ID: 10137064
TSB ID: 23-026-16

Incorrect front license plate bracket this bulletin involves inspecting and if necessary, replacing the front license plate bracket. the vehicle may have the incorrect front license plate bracket in the vehicle. the vehicle may have a be
05/21/18 Other NHTSA ID: 10137066
TSB ID: 23-029-16

Power sliding door handle button inoperative this bulletin involves testing and inspecting both power sliding door handles and buttons and replacing one or both of the handles if needed. customers may experience the left or right power s
05/14/18 Other NHTSA ID: 10136533
TSB ID: 23-038-16

Overhead console replacement this bulletin involves replacing the overhead console due to the sunglass bin or the conversation mirror not latching in colder temperatures. the customer may describe that the sunglass storage compartment do
03/13/18 Other NHTSA ID: 10130079
TSB ID: 23137

Inspect and return: trim cover assy - a-pillar rt/lt you have been identified as either having stock, or have stock in transit to your dealership. please return suspect stock of part numbers: 1za04dx9ae, 1za05dx9ae. see attachments for id
02/20/18 Other NHTSA ID: 10129045
TSB ID: 20244

Cbxdp361aa return: spacer kit - visor you have been identified as either having stock, or have stock in transit to your dealership. please return stock of part number cbxdp361aa. replacement part number is cbxdp361ab w hich is in stock a
02/20/18 Other NHTSA ID: 10129046
TSB ID: Volume 2, Issue

Warranty operations newsletter updates from warranty operations
NHTSA's feed only includes summaries. For the full text of TSBs:

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02/20/18 Other NHTSA ID: 10129008
TSB ID: 9002519

82212076, 82203694 - fabric cleaner this "fabric cleaner" is not intended for sale in california, the otc states (connecticut, delaware, massachusetts, maine, new hampshire, new jersey, new york, pennsylvania, virginia, and washington dc
02/20/18 Other NHTSA ID: 10129047
TSB ID: Volume 2, Issue

Warranty operations newsletter updates from warranty operations
02/20/18 Other NHTSA ID: 10129042
TSB ID: 22892

Return: lamp assy - chmsl& cargo light you have been identified as either having stock, or have stock in transit to your dealership. please return all stock of follow ing part numbers:55372082ae, 55372082ad, 55372082ac, 55372082ab, 553720
11/02/17 Other NHTSA ID: 10121793
TSB ID: 23-043-17

Grease stain on the second row quad seat trim covers this bulletin involves cleaning grease stain from the second row quad style seats. the customer may describe a grease stain on either of the outboard lower seatback trim covers side f
11/02/17 Other NHTSA ID: 10121641
TSB ID: 08-071-16

Water intrusion in dash to front fascia in-line connector this bulletin involves rework on the dash wire harness in the left front wheel well and possible front fascia wiring harness replacement due to water intrusion. the customer may d
11/02/17 Other NHTSA ID: 10121642
TSB ID: 23-033-16

Incorrect inside rear view mirror this bulletin involves inspecting and if necessary, replacing the inside rear view mirror. the vehicle may have the incorrect inside rear view mirror installed in the vehicle.
NHTSA's feed only includes summaries. For the full text of TSBs:

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11/02/17 Other NHTSA ID: 10121684
TSB ID: 68312564A$

Active grill shutter (ags) for 2017 ru vehicles only;~ prior to replacing an active grille shutter (ags) for dtc code u11e9 (loss of communication), please contact tom hallahan at cell (248) 494-2083 or email (tom.hallahan@fcagroup.com)
11/02/17 Other NHTSA ID: 10121838
TSB ID: 9003640

Electronic shift module if dtc's u11c3, u0074 are present stored or active, please contact pemi sabageh at cell (519) 300-0629 or david dysarz at (248) 944-0310. if you do not receive a call within 15 minutes please proceed with the repa
11/02/17 Other NHTSA ID: 10121840
TSB ID: 9003642

Glove box assembly prior to replacing glove box assembly for glove box light stays on, verify the glove box door is latched completely on both sides. the glove box door should not be able to be pulled open without using glove box handle.
11/02/17 Other NHTSA ID: 10121746
TSB ID: 9003774

Stow n go load floor and latch please note that if replacing a stow n go load floor for a latch issue, the latches are serviceable separately. you do not need to replace the entire load floor for this. the following part numbers are for
10/14/17 Other NHTSA ID: 10119462
TSB ID: TS-WI-0248

Instruction to relocate the front seat wiring harness to allow full travel of seat on its rails
09/13/17 Other NHTSA ID: 10117773
TSB ID: TS-WI-0225

To provide parts list and process instructions to correct wiring in the front passenger seat harness to allow for front seat interchangeability and provide a more secure ground
NHTSA's feed only includes summaries. For the full text of TSBs:

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09/19/16 Other NHTSA ID: 10080401
TSB ID: 23-034-16

Left front door rattle this bulletin involves testing the driver¿s front door for rattle noise when closing and if needed, applying urethane between outer door shell and impact beam. the customer may describe a driver¿s front door rattl
09/16/16 Other NHTSA ID: 10080302
TSB ID: 23-032-16

Sliding door lubrication. this bulletin involves applying nye lubricant grease to the sliding door center track mechanism. customers may describe a grinding noise coming from the left or right sliding door when opening or closing.
09/14/16 Other NHTSA ID: 10080086
TSB ID: 23-026-16 REV.A

Incorrect front license plate bracket this bulletin involves inspecting and if necessary, replacing the front license plate bracket. the vehicle may have the incorrect front license plate bracket in the vehicle. the vehicle may have a b

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Chrysler Pacifica TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.

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