Worried about potential repair costs? An extended warranty can provide peace of mind.
Chart based on 140 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
Running rough and stalling at stops.
Replaced Purge Control Solenoid
35000 mi
Error code P0161 Oxygen Sensor Bank 2 Sensor 2 replaced under warranty
67000 mi
Turbo replaced on Ecoboost motor. Failed oil seal.
38600 mi
Fuel Pump failed, there was a recall on this part, replaced for free by Ford
117000 mi
US $50
Phasers, Chamshaft, and Timing belt replaced due to fault. Code showed 'Camshaft Misalignment' problem. Necessitated partial engine rebuild. Paid under warranty.
66000 mi
US $4500
Excessive coolant consumption due to leaking water pump. Water pump was replaced.
104000 mi
US $2000
The water pump was leaking coolant. The vehicle was towed to the repair shop and a new water pump was installed with new coolant.
Recall on o ring within fuel line. Smell of gasoline was constant. And, Ford did not notify us of the recall!
90000 mi
US $75
The gas cap (which the Flex does not have) developed an emissions problem. The fix was a 75.00 charge to us.
161000 mi
US $10
Idiot light came on, code said that an exhaust emissions part needed to be replaced. Paid 10 dollars for the evaluation. The light intermittently comes on. Have not noticed any problems nor mpg reduction.
the canister on the vacuum system of the gas tank was damaged during the winter and gave a check engine light.
40000 mi
US $172
Evap sensor replaced. Check engine light and scanned for code.
32000 mi
US $557
Replace ignition lock and key mechanism - was getting stripped out and manifested as being hard to start - wouldn't always engage on the first try or two.
54570 mi
US $360
Check engine light led to fail EVAP control purge valve and needing replacement.
71000 mi
US $3200
Water pump broke, overheat. Replaced water pump, required removal of timing chain - water pump integrated into engine.
0442 Code, small evap leak, was the valve on the engine.
81000 mi
US $10400
Connector rod disintegrated and blew through the block. Replaced with NEW long block and NEW turbos
84300 mi
US $36
Replaced the canister evap solenoid. Cleared the CEL
62000 mi
US $185
Service engine light came on twice in the last two weeks, once engine died . Dealer could not diagnose ?
67000 mi
Water pump failed, lead to oil contamination and catastrophic engine failure
67800 mi
Catastrophic engine failure,ESP Warrenty covered engine replacement. Complete engine assemblies "no longer available "? New long block and new turbos installed with old engine parts.Car does not run well.MPG is under 14.Taking back in ASAP
83000 mi
US $45
Replaced oxygen sensor ( bank2 sensor1 ) after CEL came on .
10000 mi
Bogging at accelaration from stop. Also deceleration at highway speed. Dealer could not replicate, but input from FordFlex.net & other indicated could be TRS or throttle body. Because they could not duplicate/confirm, they repaired both
15200 mi
no heat on driver's or passenger side! Forced cold air blowing even when heat turned 'off' --Parts backordered for 3 1/2 weeks!!!
105000 mi
US $350
Thermostat and coolant replacement
1000 mi
Injector stuck open, replaced PCM. Dumped the vehicle immediately after repair.
68000 mi
US $300
The coil on my #2 cylinder went bad, caused the engine to misfire and my check engine light to come on. I was able to drive the car to the mechanic, they diagnosed the issue and replaced the coil. No further problems.
137000 mi
US $5000
Had to replace the timing chain. Seriously not thrilled.
84000 mi
US $800
tune up, for first time
118000 mi
US $300
Vacuum
115000 mi
US $1000
Replace Fuel injector. Replace high pressure fuel pump.
loud exhaust. front muffler had crack, flange between flex tube and front muffler had bolt that rusted out and broke. Easy fix. $100 for a aftermarket replacement front muffler
1000 mi
Transmission slipped. Updated PCM programming.
100000 mi
US $6000
Early analysis suggests water pump bearing failed, allowing total loss of coolant. This was followed subsequently by overheating and a cracked block. The estimate of $6,000 was for replacement with a used engine, New of course would've been more closer to 10k. We opted not to fix vehicle and sold it for salvage value to the mechanic.
17800 mi
leaking oil gasket
15000 mi
US $650
Car stalled numerous times, found throttle body malfunctioning.
74000 mi
US $1800
Throttle body malfunctioning, replaced under TSB at owner cost. Engine PCM damaged by malfunctioning throttle body, replaced under emissions warranty.
37500 mi
US $600
Replaced Starter Motor. Starter continued to run long after engine had turned over for variable periods of time.
11000 mi
Engine overheated due to design defect in Fan Cooling system as outlined in a TSB. Ford was out of parts for a week, so we had to drive a rental (at Ford's expense) while it was in the shop.
131714 mi
US $2600
Water pump leaked over Timing Belt. Replaced Pump, Timing Chain, guides and tensioner.
after replacing turbochargers there was an airlock in the cooling system that wasn't noticed till the heating season. The car would blow cold air at an idle but heat normally when driving along. Cooling system had air lock in it causing the passenger compartment heater to blow cold air at a stop but blow warm air once moving again.
62000 mi
oil leak
43080 mi
C $100
No heat at idle, attempted rad flush of both heater cores but no success. Removed and replaced both heater cores. 11 hours of labour- gave us a courtesy loaner call- first warranty item that needed work.
89000 mi
US $210
Loss of power and whistling noise. Dealer found both Turbos were bad and replaced them. This was covered under an extended warranty plan from Allstate. The total cost was 2400.00 and my cost was the deductible of 210.00
129500 mi
US $870
#5 fuel injector stuck open, CEL and lots of white smoke out of the tailpipe, smelled strongly of gas.
129900 mi
after replacing #5 fuel injector, could smell gas under the hood after driving the car, especially if driven spiritedly. Fuel rail replaced. #4 fuel injector stuck open, shortly after the #5 fuel injector failed stuck open. The stop was originally going to eat the cost o the fuel rail, ate the cost of the second injector instead.
31000 mi
Problem with hesitation and loss of power, spark plugs replaced under a tab, can provide if helpful. Warranty repair, no charge.
58000 mi
US $175
Diagnosed problem with ignition coil on cylinder 3. Took it to dealer to see if under warranty. They diagnosed again, came to same conclusion. Wanted $700 for diag, repair, and plugs. Declined, paid for diag. Replaced ignition coil cylinder 3 as well as all spark plugs myself.
66000 mi
US $1200
Gas odor rear of car. Gasket around one of two fuel pumps leaking small but evident amount of fuel. Both pumps replaced as labor was dominant cost to repair and the same whether one or both were replaced. Pumps had to be replaced as gaskets etc are one unit! If I did not love the car I would be very upset!
1100 mi
- Rough Idle; Solid CEL (Check Engine Light) came on. Originally thought it was bad gas. Took to dealer replaced O2 sensor under warranty. Repair time 2 hours.
9000 mi
Was having issue with poor fuel economy.
34000 mi
US $30
Flex was idling rough. I replaced the spark plugs (newer recommended #) and all is fine.
4200 mi
US $23
Evidently a defective bolt holding the hose on to the turbo intercooler broke. This resulted in the other bolt holding the hose to also break and a loss of power. Intercooler was also replaced due to possible damage.
65200 mi
O2 sensor failed and replaced
80000 mi
US $1580
O2 sensors and network. Brake discs and pads.
112300 mi
US $1400
Broken motor mount, reprogram computer
24800 mi
front turbo had a very slow leak. TSB was executed to replace all washers for oil and coolant lines to and from the turbo
90000 mi
US $100
water pump started leaking out the seep hole and coolant was going down ~0.5" / day. After 2-3 days of this we took the Flex in and the water pump was identified as being bad and needing to be replaced
9000 mi
Extremely hard shifts; sometimes total loss of power; warnings on dash Dealership called Detroit. Fixed something(?). Running well now.
11200 mi
At least seven occurences of harsh shifts since last reported, the most recent being violent bucking. Dealer said cannot replicate. Performed three TSBs, but since then I've had four minor drop-to-neutral-slam-into-gear occurrences.
17000 mi
High pressure fuel pump replaced.
48000 mi
Replaced high pressure fuel pump.
16120 mi
After driving the Flex for a short period of time, the engine overheated and leaked coolant everwhere. The diagnosis was that the fan was not being told to kick on. Part was B/O for 24 days (also no Flex to drive during that time)
60200 mi
US $385
Cooling system heater hose
Passenger side hvac blender door Coolant hose
78000 mi
US $158
Vehicle was running rough. Dealer found bad fuel injector on cylinder 2.
44000 mi
Engine misses at idle.
68000 mi
US $100
Code P0442 - evap leak. Corrosion on the top surface of the fuel tank causing a vapor recovery system fault code. Tank needs to be replaced--back ordered.
Evaporate system leaking and they are still having a hard time diagnosing it. Also had work done to the front suspension which is completed.
107000 mi
US $1200
The fuel system was evaluated for a fuel leak (not repaired). Vehicle has minor fuel leak on 'top' of tank and minor oil leak on front of engine (not repaired).
24000 mi
Slow Oil drip - Replaced seal that required removal of transmission replace seal
101680 mi
C $1300
Failed waterpump resulted in coolant leaking into the crankcase. This resulted in reduced performance and loss of coolant fluid. Thankfully no damage to the engine.
77000 mi
Error code related to throttle sensor. Researched, pulled throttle body and cleaned. Reset code and problem has not returned.
165000 mi
Engine broke - coolant and oil mixture in oil pan. Required engine replacement.
141000 mi
US $189
engine hesitation, replaced one coil pack
145600 mi
US $250
Engine hesitation returned after less than a week. Replaced all coil packs.
13000 mi
Wrench lite came on, ran VCR which stated take to dealer ASAP reduced power etc. Lite not on at dealer they said no event stored in computor. (BS) car got sunshine treatment.
15000 mi
Replaced electronic throttle body
89000 mi
US $2500
Engine light, indicated cam phasers, $1,800 estimate. Mechanic suggested spending a little more, $2,500, to get an entire newer engine.
58000 mi
US $120
Exhaust gasket rusted and broke
71000 mi
Oil in radiator fluid, and smell of radiator fluid in exhaust.
O2 sensor left bank caused check engine light to come on. Reset check engine light. No issues. No replacement of sensor required. May have been due to fuel mix on heavy acceleration.
42160 mi
The O2 sensor needed replacement after giving a warning light signal. Part had to be ordered in and repair time was over 2 days because of wait. Repair was covered by emissions warranty.
8200 mi
Was stalling in park. Brought in and repaired per TSB 10-21-6: throttle body was replaced. Problem solved.
41700 mi
Leaking green fluid from mid of vehicle. They were unable to reproduce the problem, seems to be intermittent.
Vehicle was overheating. Electrical cooling fan was malfunctioning and was replaced under extended vehicle warranty.
7000 mi
Also fuel system fill does not require a fuel cap and a check engine light code is occuring due to a malfunction. Problem repaired. Problem has reoccured in less than a week.
112000 mi
US $1100
Cooling fans failed cuasing the car to over heat. The car was towed to the dealer.
90000 mi
US $600
Had to replace engine fan assembly because one of the fans in assembly was not working to cool a/c condenser
25000 mi
Engine light came on and stayed on. Required a new cooling fan and one oxygen sensor for catalytic converter. Work covered under extended warranty purchased at end of Jan 2012. Estimated value of repairs $1,000. Unusual for less than 25k mi
28000 mi
This repair was after car returned from 6 mo checkup. After driving 1 mile, care nearly failed. Managed to limp back to dealer where I learned that computer and 2 coils had burned out. Am upset that this was not picked up at time of 6 mo ch.
101000 mi
US $389
Fuel sensor
38300 mi
US $200
Radiator cooling fans.
22300 mi
Leaking Freeze Plugs and Water Pump replaced
86700 mi
US $10
Wire broke on oxygen sensor. Sensor replaced under my factory extended warranty. No charge
105000 mi
HEGO sensor-Upper failed. Damaged earlier while working on front suspension.
14000 mi
Two problems. 1st was a sound at cold start which sounded like the starter was engaged too long. 2nd was an engine light. Diagnosis - Cam Phasers. Job took 2 days b/c dealer didn't start work on 1st day. Cam Phaser repair solved 1st problem
32000 mi
Check engine light came on - car in shop for 2 days, sensors were replaced Check engine light reappeared day after replacing 2 separate sensors. Replaced computer.
60760 mi
serpentine drive belt squeaking, dealer replaced n/c for Ford Maintenance Plan.
71660 mi
C $113
Coolant smell from engine area. Ford Dealer inspected and found no problems, invoice for 1 hour of inspection time.
96100 mi
C $232
CEL came on, scanned codes and confirmed O2 sensor on bank 1, sensor 1 was failing. Replaced both upstream O2 Sensors myself.
65300 mi
US $189
Fuel Pump seal o-ring at tank improperly installed allowing tank to leak on fill up. Took car to dealer to have it looked at and they missed it. Took it to local firestone and they caught it.
67200 mi
oxygen sensor failure
14260 mi
C $250
Tranny reflash
12000 mi
ECM failed car would not run
148000 mi
US $550
Valve cover gaskets needed replacement for leaking oil
125000 mi
US $500
Water pump failed, hydrolocking the cylinders and cracking the block. Car scrapped.
5000 mi
Hard shift/ transmission bucking TSB 09-23-6
10300 mi
Intermittent transmission bang. No condition found, no faults noted.
16000 mi
pcm reflash
22500 mi
Gasket on fuel door
25900 mi
after driving 2/3 miles car was acting as if it would stall.
throwing codes p0016/p0012 performed tsb 11-6-1
Replaced right and left side cam phasers.
148300 mi
US $496
Oxygen sensor failure resulting in CEL
27000 mi
Car had a rough idle with RPM's surging up and down. Throttle body replaced under warranty.
73000 mi
Engine was shuddering at low RPMs at 50 mph. Dealer found ignition coil and wires on cylinder 3 bad. Replaced wires, coil and spark plug.
74000 mi
US $1400
Phaser had to be replaced. This required removing the intake and other parts on top of the engine. Replaced several other parts while in there.
Trouble light reported low efficiency of catalytic converter. Converter bed was damaged so it and oxygen sensor replaced. While idling, suddenly dumped coolant and indicated high temperature. Radiator support broken, and fan motor failed. Motor part of larger assembly which was replaced.
Car ran out of gas two other times, brought into dealership given run around took car on cross country trip had to refill every 110 miles Brought car in for the fourth time to dealership it took two weeks but found pump connecting two tanks malfunction
12000 mi
Wife driving at high speed car shut down, dealership could not find or fix problem. Car in shop 5 weeks. Ford decided to give us a new car
93000 mi
C $500
Replaced noisy fan
99000 mi
US $300
Fan controller replaced
130200 mi
C $435
Fuel pump module failed right at the mechanic workshop while testing the car after replacement of power steering pressure hose it originally came in for. Module was replaced free of charge
43000 mi
US $120
O2 sensor replaced and new tires
54560 mi
C $1400
Both O2 sensors malfunctioned
68820 mi
C $1200
Engine fan failing - replace fan unit
27000 mi
Problem with adequate heat. Last year, first noticed in winter, heater core replaced per Ford TSB. Did not solve problem. Took vehicle back last month...recent Ford TSB recommended flush of coolant system and update computer...helped a bit
29000 mi
Still having same problem with inadequate heat. In contact with Ford..engineering rec a specific remedy. Dealership attempted (with their most experienced mechanic)....did not solve problem. Then was told field engineer from Ford would exam
31000 mi
Repair number 4 attempted at dealership, this time with supervision of Ford field engineer...problem ultimately not fixed. Working with Ford (they have not been the best to deal with on this) but may invoke "Lemon Law"
37200 mi
squeeling from belt area, replaced idler pulley, tensioner pulley and belt
45280 mi
Oil seal replacement to stop leak.
40000 mi
US $275
Check Engine light for ODC P0605 ECM ROM
31500 mi
Experienced rough up shift or down shift from the automatic transmission seemed as if it would stay in the gear too long and then drop into gear with a harsh revving noise and a pull feeling from torque. occured when doing rolling stops
8000 mi
replaced the defective throttle body
18000 mi
replaced throttle body, this is the 2nd throttle body replacement