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2018 Ford Fusion 4dr Sedan

turbocharged 325hp 2.7L V6 6-speed shiftable automatic AWD

Ford Fusion in Oklahoma, United States
Jul 2018 - Dec 2019
Mar 2019

6000 mi
Noise and vibration coming from front rotors. Dealer pulled wheels and inspected and cleaned rotors and brakes pads. 

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2017 Ford Fusion 4dr Sedan

turbocharged 325hp 2.7L V6 6-speed shiftable automatic AWD

Ford Fusion in Colorado, United States
May 2017 - Mar 2018
Sep 2017

2800 mi
Oil leak added dye to bring back in 500 miles 
Oct 2017

5000 mi
Oil leak replaced oil pan and gasket bolts 
Dec 2017

5000 mi
Dealer replaced the oil and forgot to put in oil engine self destructed after replacing the engine the dealer DID NOT REPLACE the accessory belt and it was stretched. The replaced ideler pully Back again to have the squealing belt looked at hope the idiots replace the belt 
Ford Fusion in North Carolina, United States
Jul 2017 - Mar 2018
Nov 2017

7000 mi
Wiper motor bad 
Ford Fusion in Florida, United States
Jul 2017 - Jun 2018
Sep 2017

1000 mi
Remote start feature not working via Ford app or key fob. A part needed to be replaced by the dealer. Car under factory warranty. 
Mar 2018

5000 mi
3G modem was replaced for a second time 
Ford Fusion in Oregon, United States
Sep 2016 - Mar 2018
Jun 2017

21000 mi
Rattle on driver door and rattle on overhead light console. Dealer could not replicate them. 
Sep 2017

29000 mi
Dealer tried to fix rattle in driver door. They broke another trim piece in the process and have ordered that to be replaced. 
Mar 2018

42000 mi
Front rotors warped. Dealer turned them on a lathe Windshield wipers would get stuck straight up on the freeway at 70mph. Dealer replaced blades and “adjusted” wiper motors. Wipers never fixed , the dealer just keeps doing what they call adjusting them but that really is a bandaid not a fix. Rear rotors warped causing vibration at higher speeds. Dealer said couldn’t help since out of warranty. Many others are experiencing the same issues with the Fusion Sport on our Facebook group. 
Ford Fusion in New Jersey, United States
Jul 2016 - Aug 2018
Mar 2017

12000 mi
Faulty sensor around turbo needed replacement. 
Apr 2018

32000 mi
Steering wheel attachment bolt replacement. REcall 
Ford Fusion in Indiana, United States
Aug 2016 - Jun 2018
Mar 2018

19500 mi

US $600
tire bubble, so tire had to be replaced. In addition, an alignment was performed and a rim was refurbished. 
Ford Fusion in Quebec, Canada
Sep 2016 - Jul 2019
Dec 2016

2480 mi
Battery drained and died for 3 straight weekends, and radio stopped working. Sent car to dealer, they reset and fix the radio, did battery test and passed, parked the car for the whole weekend and it started right away Monday morning. 
Jul 2019

20460 mi

C $250
Rear brake rotor and disk rust out completely, replaced under warranty. 

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2017 Ford Fusion 4dr Sedan

turbocharged 245hp 2.0L I4 6-speed shiftable automatic FWD

Ford Fusion in California, United States
Jun 2017 - Jun 2018
Sep 2017

2300 mi
Battery was dead several times in the morning. Battery was tested and found to be faulty, was replaced under warranty. Passender front window one touch up would not work at all. Driver's side window one touch up worked but would bound back down. Reprogrammed module (46686) that fixed the passenger side but still had intermittent problems with drivers side bouncing back down. 
Jan 2018

5367 mi
Received ABS and air bag fault on Ford Pass app saying to take to dealer. Dealer checked and found no issues. Driver's side front window would occasionally bounce back down with one touch up. Reflashed (again) with 46686. Will see how it works. 
Apr 2018

8000 mi
Battery was still dying if not used for a few days or sometimes sooner. Mentioned ACM (audio control module) TSB to dealer (TSB ID: SSM 46433), they checked it and reprogrammed it. Sunglass holder would not stay closed. Dealer replaced it. 
Ford Fusion in Oklahoma, United States
Mar 2017 - May 2018
May 2018

14000 mi
Sunroof leaked random re-booting shudder at take-off 
Ford Fusion in Minnesota, United States
Jul 2016 - Sep 2018
Apr 2018

28000 mi
Rebooted the navigation because it didn't audibly say turn by turn instructions 

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2017 Ford Fusion 4dr Sedan

turbocharged 245hp 2.0L I4 6-speed shiftable automatic AWD

Ford Fusion in Ohio, United States
Jul 2016 - Feb 2018
Mar 2017

13000 mi
Airbag light came on. Dealership had to reprogram the airbags to get the light and error code to clear. 
Aug 2017

20000 mi
I have taken it to the dealership a couple times now. At around 40-45 mph the steering wheel will shake and I can feel the shake from the driver seat. Also, when make turns I can hear and feel something catching in the steering. When pulling into a parking spot I can hear a aluminum hitting something sound. Took it to the dealership and they of course say the vibration seems normal and that they could not replicate the sound. 
Ford Fusion in Michigan, United States
Aug 2017 - Aug 2020
Sep 2017

66 mi
Dead battery after 3 days. Dealer replaced battery Audio system was not working 
May 2018

6000 mi
Lane keeping was inoperable; Installed new rear-view mirror assembly 

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2017 Ford Fusion 4dr Sedan

turbocharged 181hp 1.5L I4 6-speed shiftable automatic FWD

Ford Fusion in Maryland, United States
Apr 2017 - Jun 2018
May 2018

19000 mi
Warped rotors on all 4 wheels. 
Ford Fusion in Virginia, United States
May 2016 - Jun 2018
Mar 2017

7529 mi

US $44
There's an annoying buzzing/rattling sound that seems to come from the front passenger side-the dealer has ordered new A-pillars to see if that eliminates the noise. 
Apr 2018

19000 mi
I noticed that water had gotten into the car (specifically into the cupholders) after it had rained a lot overnight. The dealer removed the windshield, reapplied sealant along the perimeter and reinstalled the windshield. No problems since then, and we've had even more rain. 

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2017 Ford Fusion 4dr Sedan

175-horsepower 2.5L I4 6-speed shiftable automatic FWD

Ford Fusion in Ohio, United States
Feb 2017 - Jun 2018
Apr 2017 Both front windows would not stay up. Up and down. Took back total of 3 times to get software updates. First time only lasted about 2 weeks finally fixed. 

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2017 Ford Fusion 4dr Sedan

141-horsepower 2.0L I4 Plug-in Hybrid CVT FWD

Ford Fusion in Idaho, United States
Feb 2017 - Jun 2018
Apr 2017

3300 mi
Sync system, radio, and satellite failed. 
Ford Fusion in Michigan, United States
Feb 2017 - Oct 2017
Apr 2017

2200 mi
Was not able to start car, starter/batter had drained. It had happened several times, and this was a software issue associated with the plug-in hybrid Fusion. It has since been corrected, and has not recurred. 
May 2017

6000 mi
window bounce-back. Update: The window bounce-back problem on the 2017 Ford Fusion Energi happened very intermittently; since it seemed to go away on its own by the time I last had the car, I never took it in for repair.  
Ford Fusion in Wisconsin, United States
Feb 2018 - Jun 2018
May 2018

20000 mi
Drivers window would not stay closed when using auto close feature. Regulator had to be replaced under warranty. 

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2017 Ford Fusion 4dr Sedan

141-horsepower 2.0L I4 Hybrid CVT FWD

Ford Fusion in Virginia, United States
Sep 2016 - Jan 2017
Jan 2017

1000 mi
12 volt battery in this Fusion hybrid repeatedly discharged. Car would not start. Dealership and Ford tech support unable to correct after 30 days with vehicle in their possession. Car was replaced under state "lemon law." 
Ford Fusion in Colorado, United States
Feb 2018 - Jun 2018
Jun 2018

28000 mi
Front windows won't fully close. Safety feature drops window. Driver window set too high. Quick ECB flash not enough. Happened 4 times. Longer inspection being scheduled. 
Ford Fusion in Florida, United States
Mar 2017 - Jan 2020
Nov 2018

29000 mi
Shifter knob sticks, does not turn freely 
Ford Fusion in Virginia, United States
Dec 2016 - Jun 2018
Apr 2017

2200 mi
12v battery discharged overnight. Car would not start in the morning. Same problem occurred in the first 2017 Fusion Hybrid we owned (which the dealer bought back from us under our state's lemon law). 

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2016 Ford Fusion 4dr Sedan

turbocharged 240hp 2.0L I4 6-speed shiftable automatic FWD

Ford Fusion in Alabama, United States
Oct 2015 - Jun 2018
Mar 2016

10000 mi
When phone is paired to system and climate control is set to auto, thumping noises can be heard thru phone. Repair was not attempted, Cause unknown 
Jul 2016

14700 mi
Due to background noise from a faulty microphone, the hands free is almost useless. Three trips to dealer, still not resolved. New part ordered, not installed yet. 
Ford Fusion in Florida, United States
Sep 2016 - Jun 2018
Jul 2017

35000 mi
idle problem 
Ford Fusion in Illinois, United States
Feb 2017 - Jun 2018
Jun 2018

35800 mi
Evap purge valve; fuel vapor hose 

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2016 Ford Fusion 4dr Sedan

turbocharged 240hp 2.0L I4 6-speed shiftable automatic AWD

Ford Fusion in New Brunswick, Canada
Jun 2016 - Jun 2016
Mar 2016

4960 mi
Windshield was replaced due to few waves/defects in windshield, ordered and replaced at the dealer by outside glass shop. New one perfect.. 
Jun 2016

12400 mi
PTU passenger side wheel seal leaking, seal changed and no leaks since. was in for oil change last week about 4 weeks since repair and still no leaks 
Ford Fusion in North Dakota, United States
Apr 2017 - Jun 2017
May 2017

18000 mi
Solenoid in transmission was replaced due to hard shifting conditions from park to reverse and hard up/down shifts from 3rd to 4th gear. TSB is available, the dealer told me more than once there was nothing wrong until I searched and found the TSB myself, they then agreed to perform repair. But quirks now returning two months later. 
Ford Fusion in Indiana, United States
May 2016 - Jun 2018
Mar 2017

28000 mi
driver seat motor replaced 
Jul 2017

38500 mi
Engine failure. Cylinder one failed. Engine had to be replaced. New engine. Ford replaced engine. Provided rental car while repairs being completed. No charge for any labor or parts. 
Feb 2018

49000 mi
Catalytic Converter/covered under original manufacturer warranty 
Ford Fusion in Virginia, United States
Jun 2015 - Jun 2018
Feb 2017

33000 mi
Audio system speakers making odd noises when system was powered off. System reset reflashed. Seems to be ok 
Ford Fusion in Ohio, United States
Aug 2016 - Jun 2018
Jan 2017 Micro scratches on windshield that make oncoming headlights and street lites have halo effect. These are result of dealer trying to fix etching on windshield. Also excessive condensation inside of car windows. 
Ford Fusion in New York, United States
Feb 2016 - Jun 2018
Mar 2017

25000 mi
Transmission shifts hard into lower gears, this is worse on a cold start. In addition, on colder days it slams into gear between 2nd and 3rd on upshift and downshift. The plastic trim around the door handles pulls up when the door is pulled shut. It does not come completely off the handle, but it moves. The Driver Information System reported a bad SD card for the GPS system. GPS fails to function. Dealer found that the SD slot is bad, and part is on indefinite back order. 
Apr 2017

25000 mi
This was a repair done to replace the SD Card Slot for the navigation system. It was faulty and the navigation stopped working 
Dec 2017

30000 mi
I have been complaining about hard shifts with the transmission in the lower gears. The technician verified that it was shifting harshly, however they determined that once the transmission warmed up the shifting was normal. Ford claims that this was normal for my car to have harsh shift hesitation on a cold transmission and there is nothing they can do about it. NO REPAIR PERFORMED 
May 2018

34514 mi
The dealer finally acknowledged that their was indeed an issue with the transmission on this car. They rebuilt the transmission finding issues with the clutch, 1st gear, 3rd gear, 5th gear and Reverse. 
Jun 2018

35500 mi
The battery died and needed to be replaced 
Ford Fusion in New York, United States
Jul 2015 - Sep 2016
Jan 2016 AWD failure indication. 
Ford Fusion in Nova Scotia, Canada
May 2016 - Sep 2018
Jun 2016

18600 mi
broken door trim 
Sep 2016

24800 mi
material on steering wheel was breaking down and falling off in small pieces. replaced. moon roof warped, replaced. 
Nov 2017

62000 mi
nav. SD card, also trans hard banging shifting but dealer won't touch it, didn't act up when I took it in. 
Mar 2018

66960 mi

C $41
maintenance rear brakes was 3m, replaced rotors below spec. has nav. system repaired also. 
Aug 2018

74400 mi
battery was dead. 
Ford Fusion in Nova Scotia, Canada
Mar 2016 - May 2018
Sep 2016

14880 mi
warranty work to repaint rear bumper trim 
Ford Fusion in Michigan, United States
Jun 2016 - Jun 2018
Jan 2018

20000 mi
Hesitation and misfiring. Replaced coil for cylinder 3. 
Ford Fusion in Virginia, United States
Dec 2016 - Jun 2018
Jan 2018

48100 mi

US $344
P1450 - engine light on for around 5 days, ran good for all 5 days before symptoms started. Symptoms: stalling at idle and/or coasting, had to shift to neutral and lightly rev to keep above idle so it wouldn't stall. Dealer replaced Purge Flow valve and lines - total labor 252.75, parts 86.40, tax 4.58. Total 343.73. 

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2016 Ford Fusion 4dr Sedan

turbocharged 178hp 1.5L I4 6-speed shiftable automatic FWD

Ford Fusion in New York, United States
May 2017 - Jun 2018
Jun 2018

28000 mi
Steering wheel bolts replaced with longer bolts 
Ford Fusion in Pennsylvania, United States
May 2016 - Sep 2018
Aug 2016

32000 mi
Driver's side memory mirror stopped functioning. Driver's door module replaced under warranty. 
Dec 2017

56000 mi
Rear shock absorbers failed and were replaced at 55,000 miles 
Aug 2018

69000 mi

US $300
Rear shock absorbers failed a second time. This time I replaced them with OEM Motorcraft shocks, and now everything is as it should be. 
Ford Fusion in Michigan, United States
Feb 2016 - Aug 2019
Mar 2017

250000 mi
Passenger seatbelt squeeking. Attempted to lube, but didn't work, ordered new seatbelt. Noted a surging or hard downshift at 50-60mph. Dealer confirmed, but said it was operating "normally." The service adviser also said others had the same problem, so ask if there is a service bulletin for an updated transmission software at my future visits. 
Ford Fusion in Ontario, Canada
Feb 2016 - Jun 2018
Feb 2017

23560 mi
Drivers side mirror - mirror would continue to ''search'' when you unlock the car with the remote or press one of the Presets (for seat and mirror the mirror would go to full extent of range before it settled either facing the sky or the car). 

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2016 Ford Fusion 4dr Sedan

175-horsepower 2.5L I4 6-speed shiftable automatic FWD

Ford Fusion in New York, United States
Sep 2016 - Dec 2016
Oct 2016

16500 mi
Screen on center console went white. does not display rear camera either radio information. Radio and voice commands works. 
Ford Fusion in Minnesota, United States
May 2018 - Jun 2018
Jun 2018

38000 mi

US $90
Draining and filling transmission fluid 3 times, driving between each. This is because of harsh shifting starting in the past couple thousand miles. 
Ford Fusion in Florida, United States
Oct 2015 - Feb 2018
Feb 2018

24000 mi
Bad mass air flow sensor, can waited at shop for part to arrive for fix. 
Ford Fusion in Texas, United States
Mar 2017 - Mar 2019
May 2017

30000 mi

US $300
Replace Ambient Air Temperature Sensor. Wires were cut by someone who worked on vehicle before I purchased from Hertz. Lower air dam was reconnected with sheetrock screws instead of OEM type screws. 
Ford Fusion in Puerto Rico
Feb 2017 - Feb 2020
Dec 2017

9900 mi
Passenger Bag sensor failure (Passenger Bag OFF light ON) /  Passenger power seat motor assembly (Seat turn right when moving to the front and motor sounds rough) Replace defective battery Replacement done under current warranty 
Ford Fusion in Texas, United States
Jan 2016 - Jan 2018
Sep 2016

11000 mi
Software update to the Electronic Throttle Body Module. 

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2016 Ford Fusion 4dr Sedan

141-horsepower 2.0L I4 Plug-in Hybrid CVT FWD

Ford Fusion in Ohio, United States
Sep 2015 - Jun 2016
Apr 2016

7000 mi
Speaker sounded blown. 
Ford Fusion in California, United States
Nov 2017 - Jun 2018
Mar 2018

33000 mi
Driver-side body panel trim (side skirt) under doors was loose. Required 4 trips to the dealer to resolve: 1. Identify issue and order part. 2. Went to install part, but discovered it wasn't painted! 3. Part is now painted, but they didn't have enough clips on-hand to install it! 4. Clips now in stock, part finally replaced and installed. 
Ford Fusion in California, United States
Aug 2015 - Jul 2018
Dec 2017

52000 mi
Update modum 
Feb 2018

56000 mi
My Ford Mobile will not update. Modum was replaced but after three trips, the dealer could not repair and Ford instructed dealer to not perform any additional work. Two year old car and Ford is unable/unwilling to repair. 
Mar 2018

58000 mi
My Ford Mobile fails to update. Attempted repair but failed. Fourth trip to the dealer, fourth failure. Recall for a steering wheel that can become unattached. Ford required that car be inspected before the dealer could order parts. Parts unavailable so another wasted trip to the dealer. 
Jul 2018

63455 mi
Recall to replace steering wheel bolts 
Ford Fusion in Maryland, United States
Oct 2017 - Sep 2018
Jun 2018

49852 mi

US $42
Window regulator in front passenger side stopped working only allowing the window to only go half way up. 

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2015 Ford Fusion 4dr Sedan

turbocharged 240hp 2.0L I4 6-speed shiftable automatic FWD

Ford Fusion in Massachusetts, United States
Aug 2016 - Jul 2018
Apr 2017

20624 mi
Rear struts and strut mounts were clunking and were replaced 
Ford Fusion in Pennsylvania, United States
Nov 2014 - Mar 2019
Mar 2018

26000 mi
Had a check engine light. Turned out to be the O2 sensor. Was replaced under warranty by the dealer. 
Dec 2018

29000 mi

US $300
Rear pads replaced due to the calipers "hanging up" due to the caliper slides needed lubed. Along with rear pad replacement, all four calipers were lubed. 
Ford Fusion in Maine, United States
Apr 2016 - Jun 2018
Mar 2017

36000 mi
Right rear wheel bearing started making noise. Car was still under bumper to bumper warranty and did not cost us anything I do not know what the cost of repairs was. They also performed the yearly safety inspection required in Maine at no cost to us. They are a super great dealer !!! 
Mar 2018

51000 mi
After normal startup, on occasion engine would stall after moving a few hundred feet. Tech found low pressure fuel switch to be out of limits. Also no CELs would show up on dash. Tech also performed recall for the steering wheel problem on some vehicles. Car operates very well since service. 
Ford Fusion in North Dakota, United States
Oct 2015 - Jun 2018
Apr 2016

31200 mi
SEAT WAS LOCKED ON ONE POSTION AND COULD NOT CHANGE. 
Jun 2018

46000 mi

US $321
TIRES. 
Ford Fusion in Pennsylvania, United States
Jan 2017 - Mar 2018
Jul 2017

49000 mi

US $500
Sunroof has leaked since day one and they finally nailed down what the issue was. A bad seal. Of course it was after warranty so I have to pay. 
Nov 2017

56000 mi
The sun roof was finally replaced in the car to address the water leaks. Guess what, I still have a water leak. I literally have a steady drip action in the ran and every thrip into a car wash. The new roof also doesnt sit properly in the opening and the front driver side of it is noticeably lower than the rest and result in a little pond forming every time it rains. 
Ford Fusion in Delaware, United States
Sep 2014 - Jan 2015
Nov 2014 Instrument Panel control switch on steering wheel worked intermittently 

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2015 Ford Fusion 4dr Sedan

turbocharged 240hp 2.0L I4 6-speed shiftable automatic AWD

Ford Fusion in Indiana, United States
Jan 2016 - Mar 2018
Jul 2016

9000 mi
One wheel had a rattle when turning right. Unsure what was done to fix it, but it was a very minor problem. 
Ford Fusion in Ontario, Canada
Nov 2015 - Jul 2018
Apr 2017

27280 mi
Engine was bogging down and almost stalling on start up after the car was warmed and actually stalled while in stop and go traffic. Dealership replaced the fuel pump modulator as it was faulty and it was tell the fuel pump that there was an excess of fuel pressure when there wasn't so the engine wasn't getting the fuel it needed to fuel. Replacement of the part seemed to fix the issue. 
Oct 2017

37820 mi
Suspension was squeaking over bumps, it took 6 visits to the dealership and my finally taking them out and showing them the noise for them to diagnose it was the shocks 

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2015 Ford Fusion 4dr Sedan

turbocharged 178hp 1.5L I4 6-speed shiftable automatic FWD

Ford Fusion in Michigan, United States
Nov 2014 - Jun 2018
Sep 2015

5000 mi
Sync would not connect if the car got hot. Took it back they replaced the overhead module. Did not fix the problem, and it has to go back to the dealer. 
Nov 2017

13000 mi
There was a problem with the passenger door trim behind the a pillar (there was a TSB on it as well). Dealer had to order parts, fixed correctly the first time... 
Ford Fusion in California, United States
Jun 2016 - Mar 2019
Nov 2017

64000 mi

US $325
Replaced carbon canister and pressure relief valve. Topping off the tank on this vehicle gets the carbon canister wet and eventually ruins it. Don't top off your tank. 
Dec 2017

66000 mi

US $150
The overfilling of the tank also took out a solenoid on the front of the engine which was causing the car to stall intermittently. 
Feb 2018

70000 mi
Code P0141 from engine light on dash. Engine light came on after pick up from body shop from damage due to contact with a deer. Have not had a mechanic look at it yet as it appears to be not critical and I don't have the cash to fix it. 
May 2018

80000 mi

US $40
Downstream oxygen sensor failed. Pretty easy repair. 
Jul 2018

80000 mi

US $15
Shifter linkage detached at the transmission. Dorman makes a $15 part to repair it, but it is a PITA to get to and the Dorman instructions suck. It took two tries to get it right. This is not the recently recalled shifter issue (that is in the console), but honestly they should recall for this as well. If you are not handy go to AutoZone and by the Dorman part and take it to your mechanic to install. If you take it to Ford they will want to replace the entire shift cable assembly and it is expensive! 
Ford Fusion in New York, United States
Feb 2015 - Dec 2016
Sep 2016

17000 mi
Coolent level was always dropping and car had some issues with stalling after ignition. Check engine light also. Dealer found coolent leak inside engine. Warped engine upper block. Replacement upper portion of engine on order. 
Dec 2016

17000 mi
Car never came back from shop. They could not find internal leak. Worked with ford for Refund under lemon law in December due to car being out of service since Sept 1. 

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2015 Ford Fusion 4dr Sedan

175-horsepower 2.5L I4 6-speed shiftable automatic FWD

Ford Fusion in Texas, United States
Sep 2014 - Dec 2016
Feb 2015

5300 mi
computer that talks between dash panel and main CPU was not transmitting any data. car would run but nothing on the dashboard would. windows and door locks ok. all gages radio and a/c controls out. 
Oct 2016

28000 mi
Car had no power after sitting 2 days, doors would not unlock as ke slot is not exposed. dealer had car a week could find no problems. 1 item replaced by recall. 
Ford Fusion in Maine, United States
Aug 2014 - Apr 2016
Feb 2016

11300 mi
Right front seat belt was locked in the stored position, and would not pull out. Tech attempted to free the belt, but electronics would not allow it. Belt assembly was replaced. 
Ford Fusion in Ontario, Canada
Sep 2015 - Jun 2018
Jun 2016

16740 mi
nav system shorted out; module replaced 
Ford Fusion in Florida, United States
Mar 2017 - May 2019
Oct 2018

132000 mi
Safety Recall, shifter cable bushing replaced due to the possibility of detaching. 
Feb 2019

137000 mi
backup camera image distorted while everything else displays fine on the screen. Wire harness in the trunk that connects to the camera was loose. no apparent damage or broken pieces on the connector, just loose 
Ford Fusion in California, United States
Nov 2017 - Jun 2018
Jan 2018

44500 mi
Battery failed due to age. 
Ford Fusion in Missouri, United States
Feb 2016 - Jun 2018
May 2018

36000 mi

US $130
I got ready to leave for work, and the car was completely dead. I had to use the emergency lock to open the drivers door, and nothing woke up (the screens were all dark). It had worked just fine less than 8 hours earlier. 
Ford Fusion in Ohio, United States
Jun 2015 - Dec 2016
Feb 2016

7700 mi
Driver window quit working 
Jun 2016

11000 mi

US $33
Permanently repaired window problem from previous repair. This was expected as the previous visit they did not have the part in stock and did a temporary fix to hold until this visit./ 

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2015 Ford Fusion 4dr Sedan

141-horsepower 2.0L I4 Plug-in Hybrid CVT FWD

Ford Fusion in California, United States
Apr 2015 - May 2018
Dec 2015

7000 mi
Nav system volume suddenly sets itself to full volume, then impossible to turn down until car is restarted. Frequent Cross-Traffic alert faults. Cooled seats do not function as advertised. Technicians failed to resolve these issues. 
Dec 2017

24000 mi
12V battery died 
Jan 2018

24000 mi
12V battery died (again) because the battery replacement from December was a dud. 
Ford Fusion in Minnesota, United States
Oct 2014 - Nov 2017
Dec 2014

3000 mi
Hose sensor fitting seeped and shorted out sensor. 
Mar 2015

7000 mi
Seat belt retractor failed 
Sep 2016

32000 mi
Charge Ring lost a segment. (It has four lit segments indicating charge.). Purely cosmetic issue however. 
Ford Fusion in New York, United States
Sep 2015 - Sep 2018
Nov 2015 Front strut defective, started leaking. Replaced under warranty. Loaner was provided. 
Mar 2017

18000 mi
Battery stopped holding a charge, dealer replaced it. 
Jan 2018

27000 mi
Could no longer communicate between car and app. Modem needed software update. 
Mar 2018

29000 mi
Replaced cabin heater. 

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2015 Ford Fusion 4dr Sedan

141-horsepower 2.0L I4 Hybrid CVT FWD

Ford Fusion in New York, United States
Jul 2015 - Jan 2018
May 2016

4300 mi
Engine was running rough, then check engine light came on. Diagnosed as Camshaft position sensor error. Took to dealer, they replicated error, ordered and replaced part. 
Ford Fusion in Ontario, Canada
Aug 2014 - Mar 2015
Nov 2014

1860 mi
CD player stopped reading CDs. No CD music. All other audio functions OK. 
Ford Fusion in Texas, United States
Jan 2015 - Jun 2018
Jul 2015

16700 mi
Driver's seat track squeeked 
May 2018

63000 mi
Ford recall on steering wheel coming loose. 
Ford Fusion in Ontario, Canada
Mar 2015 - Jun 2018
Apr 2018

22940 mi
Steering bolt recall 
Ford Fusion in Georgia, United States
Apr 2015 - Jul 2016
Oct 2015

44000 mi

US $811
Drove through a puddle, underbody plastic "shield" pulled away. Part replaced, very expensive. 

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2014 Ford Fusion 4dr Sedan

turbocharged 240hp 2.0L I4 6-speed shiftable automatic FWD

Ford Fusion in Florida, United States
Jun 2014 - Sep 2017
Dec 2015

13000 mi
Replaced Worn Steering Wheel 
Mar 2016

22000 mi
Inside of sunroof was rusted, no evident leaks. 
Ford Fusion in Virginia, United States
Oct 2015 - Oct 2016
Mar 2016

32000 mi
Car would not start, battery dead, nothing was left on, and battery successfully recharged. 
Ford Fusion in New York, United States
Sep 2015 - Jun 2018
Oct 2016

40300 mi

US $100
AC compressor clutch "blew up". Replaced with entire new compressor, included a recharge. 
Ford Fusion in Kansas, United States
May 2015 - Jun 2016
May 2015

12000 mi
Bad fuel pressure sensor. 
Ford Fusion in New York, United States
Sep 2013 - Oct 2016
Dec 2013

4000 mi
Radio stopped receiving HD broadcasts. 
Feb 2014

6000 mi
Various parts needed to be replaced inside transmission due to slippage in first three gears. Problem was aggravated by the cold weather. 
Mar 2014

7000 mi
HD radio stopped receiving HD broadcasts. 
May 2014

10000 mi
Popping sound coming from underneath driver's side of the car. The dealer tried refastening a panel underneath the car.  
Jul 2014

12700 mi
Popping noise from underneath left side of the car. Unable to pinpoint and fix. They tried a few more things. Will attempt again in October. 
Feb 2016

29000 mi
Rear left hub bearing replaced. 
Ford Fusion in Washington, United States
Nov 2015 - Nov 2016
Jul 2016

36500 mi
Front and rear leather seats started to show wear. Both front leather seatbacks were replaced along with rear leather bench. 
Ford Fusion in Oklahoma, United States
Apr 2014 - Dec 2015
Nov 2014

10000 mi
Backseat (probably inflatable rear seatbelt buckles) rattles at highway speed no matter the road surface. Couldn't replicate rattle in backseat. Window trim piece on driver's front unclipped (maybe broken). "Fixed" wrong trim piece. 
Mar 2015

15000 mi
Harsh shifting Trans, missing Rev matches, and occasional hesitation. Also radio volume increasing with no driver input. Supposedly dealer performed PCM software update and reflash of My Ford touch software. Volume:fixed, Trans: not fixed 
Ford Fusion in New Jersey, United States
Oct 2013 - Jun 2018
Apr 2015

13200 mi
Spring in the rear seat grab handle above the window broke and needed to be replaced. 
Ford Fusion in California, United States
May 2014 - Sep 2014
Jul 2014

2500 mi
Sync voice activated mic not working. 
Ford Fusion in Pennsylvania, United States
Aug 2016 - Jul 2018
Jun 2017

51000 mi
Recall repair performed on front seat belt pretensioners 
Ford Fusion in California, United States
Sep 2015 - Sep 2016
Dec 2015

19000 mi

US $40
Driver-side headlight would flicker when turn signal was engaged. Dealer mechanics corrected the issue with a BCM update. Nearly a year later, the issue has never returned. 
Ford Fusion in Texas, United States
Feb 2014 - Jun 2018
Jan 2018

37000 mi

US $85
Dead Battery 
Ford Fusion in Ohio, United States
Aug 2014 - Jun 2018
Mar 2018

27000 mi
Safety recall on Seatbelt Latch 
Ford Fusion in California, United States
Jan 2014 - Jun 2020
Dec 2016

29000 mi
Firewall sound deadening in the engine compartment was falling apart. Replaced under warranty. 
Dec 2017

36000 mi
Recall performed for seatbelt pre-tensioner corrosion issue. Lubricant applied to affected cable. 
Ford Fusion in California, United States
Jan 2014 - Oct 2018
Aug 2017

43500 mi

US $109
Replaced swollen log nuts on all four wheels. 

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2014 Ford Fusion 4dr Sedan

turbocharged 240hp 2.0L I4 6-speed shiftable automatic AWD

Ford Fusion in Michigan, United States
Jul 2014 - Jun 2018
Dec 2015

19000 mi
Gas tank filler system needed to be replaced 
Ford Fusion in Massachusetts, United States
Dec 2014 - Mar 2018
Dec 2014

5000 mi
Heated Steering wheel failed to get warm when activated. Heating controller replaced. Left headlight flickers when blinkers activated. Replaced BCM and reprogram to fix problem 
Jun 2015

9000 mi
Collision System disabled (sensor blocked). System worked fine after car restart. Service tech found code c1a67 and performed horizontal aim procedure. Banging noise coming from rear deck / trunk over certain bumps. Trunk torsion bars were banging against metal. Dealer added padding to prevent noise. Driver seatbelt would lock under medium acceleration & turns and not release easily. Tech replaced Pretensioner & Seat Belt - Part DG9Z 54611B09 
Nov 2015

16000 mi
Drivers seatbelt is sticking and not unlocking. Same part replaced as last time, I expect the problem will return again 
Jan 2016 Replaced rear passenger shock and mounting bracket because of metallic noise over potholes. Problem still present. 
Feb 2016

19700 mi
rattle when going over pothole. Amp loose in mounting bracket in trunk. 
May 2017

35500 mi
Drive axel boot seal leaking. Replaced seal with new one 
Ford Fusion in Michigan, United States
Feb 2014 - Jun 2018
May 2015

18300 mi

US $250
Noticed right rear ball bearing noise, took to shop. Found bent right rear rim, replaced bearings and re-aligned. Covered under insurance. Days later noticed front bearings needed to be replaced. Covered under warranty. 

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2014 Ford Fusion 4dr Sedan

turbocharged 178hp 1.6L I4 6-speed manual FWD

Ford Fusion in Texas, United States
Aug 2014 - Jun 2018
Dec 2016

41000 mi

US $177
Purge valve needed replacement due to delayed closing 
Nov 2017

56000 mi

US $50
Air intake was no longer affixed to turbo causing increased turbo whine and decreased performance requiring replacement of bolts-not covered under warranty  Water pump found to be leaking during service and replaced under warranty recall repairs to coolant sensor performed 
Jun 2018

61000 mi

US $250
Interior hood latch broken requiring replacement to allow for opening of hood 
Ford Fusion in California, United States
Jan 2014 - Jun 2018
Aug 2016

23900 mi
Air conditioner was not blowing cold. Dealer replaced parts. 
Feb 2017

28000 mi
Wire clip was loose in headliner, producing rattling noise. Fix covered under warranty. 

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2014 Ford Fusion 4dr Sedan

turbocharged 178hp 1.5L I4 6-speed shiftable automatic FWD

Ford Fusion in New Jersey, United States
Aug 2014 - Sep 2016
Feb 2015

9000 mi
Bezel to drivers side exterior door handle fell of car. Needed replacement piece. 
Ford Fusion in Illinois, United States
Aug 2014 - Sep 2018
Sep 2015

26000 mi
Water pump was replaced 
Ford Fusion in California, United States
Sep 2015 - Jun 2018
Mar 2016

44000 mi

US $100
Power door lock remote not working 
Jun 2017

60000 mi

US $100
Replaced the purge valve assembly after check engine light revealed code P 01450. The Ford dealer fixed it while also doing the 60 thou mile service. Cost me the 100 dollar ESP care deductible. It was causing the car to have trouble starting after refueling. 
Dec 2017

70000 mi

US $100
Powertrain fault resulting in sudden deceleration. Required replacing existing part. UnderESP warranty to 100 thou miles 
Ford Fusion in Quebec, Canada
Dec 2015 - Jul 2018
Jun 2017

14260 mi
Recall for faulty part in seat belt tensionner 
Ford Fusion in Louisiana, United States
Jun 2014 - Dec 2018
Aug 2014

1200 mi
The right interior grab handle was defective from the factory and was replaced under warranty. 
Ford Fusion in Michigan, United States
May 2014 - Jan 2015
Jun 2014

1000 mi
Had a piece of interior trim replaced for an injection molding visual defect (splay). 
Aug 2014

5000 mi
The car wouldn't start because it wouldn't recognize any of my keys. The remote start function also failed. Body computer and wireless control module were both bad. 
Sep 2014

6000 mi
After the body computer and wireless control module were replaced, the car still didn't start after 1 day. Wires were pinched between the instrument panel and firewall, creating a short on the wake up signal wire. 
Ford Fusion in Maine, United States
Apr 2014 - Jun 2018
Dec 2015

34000 mi
Engine vibrating at idle, both in gear or in neutral. Chaffed wires in dash were suggested as the culprit. Fixing them didn't fix the vibration. Also, radio would not turn on during one trip. They thought the chaffed wires were responsible, and it hasn't happened again. 
May 2017

60000 mi

US $120
Replaced rear shocks due to rear end noise. 
Ford Fusion in California, United States
Aug 2016 - Dec 2016
Nov 2016

31000 mi
Bad fuel sensor caused car to die when idling 
Ford Fusion in Wisconsin, United States
Aug 2014 - Jun 2016
Feb 2016

17000 mi
Power steering (and traction control) went out one day. Dealer replaced a steering gear. 

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2014 Ford Fusion 4dr Sedan

175-horsepower 2.5L I4 6-speed shiftable automatic FWD

Ford Fusion in California, United States
Aug 2014 - Jun 2016
Aug 2015

5100 mi
Plastic trim around sun visor fell off; plastic peg that kept it in place fell off. 
Ford Fusion in Michigan, United States
Jun 2014 - Jul 2017
Mar 2016

15000 mi
Engine icon came on. 1st reported as gas tank pressure leak. replaced a seal on gas tank. Engine icon came back. 2nd reported as wiring problem. 
Ford Fusion in Ohio, United States
May 2014 - Apr 2017
Sep 2014

3000 mi
seat belt stuck------ replacement 
Ford Fusion in Texas, United States
Mar 2015 - Sep 2017
May 2016

19600 mi
Change oil prompt will not reset, dealer is unable to repair. 
May 2017

32000 mi
seat tensioner failure? failure of door lock and latch right rear door covered under recall 
Ford Fusion in British Columbia, Canada
Apr 2014 - Jan 2017
Jan 2015

42340 mi
Trunk hinges squeeked when opening and closing 
May 2015

31000 mi
Drivetrain repair 
Feb 2016

47640 mi

C $200
Rear air vents broken. 
Apr 2016

52700 mi

C $200
Fuel Door Housing Replaced 
Jun 2016

55180 mi

C $600
Overhaed Counsole replace because glasses holder door broke...stayed open, would not close. 
Jan 2017

68200 mi

C $135
Replaced battery. 
Ford Fusion in Virginia, United States
Aug 2015 - Sep 2015
Sep 2015

12000 mi
Engine lags @ times after stopping for traffic light.MECHANIC DROVE VEHICLE APPROX 20 MILES WITH ME AS RIDER IT DID NOT OCCUR. 
Ford Fusion in Michigan, United States
Mar 2017 - Jun 2018
Jul 2017

36200 mi

US $42
Driver's power mirror would not adjust left-to-right. Dealer charged $100 to diagnose the problem and wanted an additional $280 for the repair. I declined the estimate. I purchased a genuine Ford power mirror motor for $40 plus tax -- about 30% less than what the dealer wanted for the same part -- and spent half an hour installing it. 
Apr 2018

43000 mi
The torsion spring that holds the left rear grab handle up against the headliner popped out of its seat, allowing the handle to hang down. I used a screwdriver and a needle-nose pliers to push the spring tail back into its seat. The job took less than half an hour and cost me nothing. 
Ford Fusion in Minnesota, United States
Jan 2014 - Nov 2015
Feb 2015

11000 mi

US $25
Tire seal at rim was leaking air. Applied sealant. 
Ford Fusion in New York, United States
Jul 2013 - Nov 2016
Aug 2016

58000 mi
Flat tie. Lug nuts were swelled. Wrench included with car did not fit lug nuts. Lug nets that swell so you can't change the tire yourself strikes me as a design defect. 
Nov 2016

61000 mi
Lug nuts were swollen, such that the wrench included with the car could not longer be used to remove them to change a tire. 
Ford Fusion in Maryland, United States
Feb 2015 - Jun 2018
Jun 2015

4000 mi
Headliner replace as per ssm 44717 

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2014 Ford Fusion 4dr Sedan

141-horsepower 2.0L I4 Plug-in Hybrid CVT FWD

Ford Fusion in New York, United States
Mar 2014 - Mar 2017
Aug 2016

35000 mi
seal in the gas door was was allowingfumes to escape. 
Ford Fusion in Georgia, United States
Nov 2016 - Jul 2018
Dec 2016

20000 mi
Charging light port ring replaced under warranty 
Ford Fusion in California, United States
Aug 2014 - Sep 2016
Jan 2016

32200 mi
Charge port for Hybrid battery was replaced 
Ford Fusion in Alabama, United States
Apr 2014 - Jun 2016
Dec 2014

11000 mi
Emissions sensor replaced 
Ford Fusion in Virginia, United States
Jun 2014 - Feb 2019
Dec 2014

5000 mi
Seat motor started sounding different. Worked perfectly fine but I didn't want it to later go out after the warranty was over. I had the auto-easy-entry/exit option on. Ford replaced it the same day for free without hassle. 
Ford Fusion in California, United States
Nov 2013 - Jun 2018
Apr 2014

3500 mi
Reflash computer per TSB to remove check engine light. Replaced grab handle above front passenger door. Spring had snapped out and could not be reseated. 
Dec 2014

12000 mi
Driver's headlight flickers when headlights and turn signals on. Replaced BCM. Trim between windows on drivers door kept popping out, causing wind noise. Replaced driver and passenger trim. 
Ford Fusion in North Carolina, United States
Apr 2014 - Jun 2018
Aug 2014

3000 mi
Sunroof wind noise. Dealer adjusted the sunroof. Repair was covered under warranty. 
Oct 2014

5300 mi
Musty smell when first turning on AC. Black piano trim around window switches on both rear doors were bowing up. Ambient lighting color would revert to ice blue after car was power cycled. Dealer installed new software to fix problem. High Definition (HD) stopped working in the radio function. Dealer installed new software to fix the problem. 
Mar 2018

34000 mi
Center console kept rebooting itself continuously. Dealer replaced the APIM under warranty. 

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2014 Ford Fusion 4dr Sedan

141-horsepower 2.0L I4 Hybrid CVT FWD

Ford Fusion in California, United States
Jun 2014 - Jan 2018
Jan 2018

68000 mi

US $34
Nav, hvac, audio display keeps shutting off and shoeing error message. Dealer not able to diagnose or replicate intermittent issue 
Ford Fusion in Florida, United States
Aug 2013 - Jun 2018
Mar 2015

10000 mi
Defective cam shaft sensor Part was not in stock. 
Ford Fusion in Minnesota, United States
Apr 2015 - Jun 2018
Mar 2016

35000 mi
R&R timing chain cover due to oil leak. 120V AC outlet in back was broken and not providing power to plugged in device. 
Ford Fusion in California, United States
Jan 2018 - Jun 2018
Jun 2018

130000 mi

US $229
Transmission leak. Removed bottom transmission case bolts, reseal with adhesive and install case bolts and refill transmission. 
Ford Fusion in Manitoba, Canada
Nov 2016 - Dec 2016
Nov 2016

59520 mi

C $350
120 V outlet in the rear cabin wasn't working when I plug in a laptop despite wattage within 150W limit (laptop was only 90W) also the power lumbar stopped functioning on the driver's seat 
Ford Fusion in Virginia, United States
Nov 2013 - Jun 2018
Jul 2015

13300 mi
Check engine light was on. Diagnosis was done but no fault was found. The check engine light was reset. 
Sep 2016

25000 mi
The 110V 3-pin socket was too loose, did not hold the plug in. The socket had to be replaced. 
Sep 2017

40000 mi
The 110v AC outlet had problems with inverter. Dealer claimed this was due to plugging in an appliances rated more than the maximum the outlet can handle (150W). I do not recall using an appliance rated at more than 150W. Dealer fixed the issue under warranty. 
Ford Fusion in Texas, United States
May 2014 - Jul 2017
Jun 2016

20000 mi
Passenger side blind spot module defect. 
Ford Fusion in Virginia, United States
Aug 2014 - Jun 2018
Dec 2014

6000 mi
When the car runs on the gas motor it vibrates thru the steering wheel, gas pedal, brake pedal.And makes a lot of noise from the engine. When it goes back to electric, it has no vibration & no noise. Dealer said this is normal for the hybrid 
Jun 2015

15000 mi
When the car runs in gas mode only the engine is very noisy and has a lot of vibration coming thru steering wheel, center console etc. The tech had me drive a new Fusion Hybrid & it did the same thing. Plan on getting rid of car ASAP. 
Oct 2015

21800 mi

US $45
Gas engine vibrates & makes excessive noise. Runs fine when in electric mode. 
Jan 2018

63000 mi
Recall on seatbelt tensioner 
Ford Fusion in Illinois, United States
Dec 2013 - Jun 2018
Sep 2016

38000 mi

US $140
leaking shock absorber 
Aug 2017

51000 mi
Door interior handle and seat belt recalls done Previously replace shock absorber started leaking fluid 
Ford Fusion in California, United States
Nov 2013 - Jun 2018
Jun 2015

31000 mi
Daylight sensor for automatic headlights was not functioning. 
Ford Fusion in New York, United States
Dec 2013 - Jul 2018
Oct 2015

49000 mi
Cruise Control button on steering wheel stopped working. The button was replaced under warranty. 
Apr 2017

113000 mi

US $397
The left front headlight burned out, necessitating a removal of the entire front end of the car (a design "feature" of all 2013 and beyond Fusions). I had both headlights replaced (might as well) and also changed the oil (it was due). 
Sep 2017

128000 mi

US $762
I originally went in to change my four tires, but Mavis Tire talked me into replacing my front struts. Turns out the car started making a terrible scraping noise. 
Oct 2017

129000 mi
Mavis Tire replaced one of their new struts from September that was making a scraping noise with a new Ford OEM strut. And the noise persisted. Freedom Ford confirmed that the correct strut had been installed by Mavis Tire, but that it was installed incorrectly. The top edge of the strut was scraping against the inside of the car's body. Ford re-installed the strut correctly and now, the car makes no noise. 

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2014 Ford Fusion 4-door

6-cylinder hybrid automatic 2WD

Ford Fusion in Texas, United States
Sep 2013 - Jun 2018
Jul 2014

16000 mi
Rear passenger belt would not buckle and a new one had to be ordered and destroyed. 
Jan 2017

56700 mi

US $202
Back up camera went out 

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2013 Ford Fusion

Engine not specified

Ford Fusion in Texas, United States
May 2013 - Jan 2014
Jun 2013

8000 mi
Slips between 1st and 2nd gear, Left it at dealer for a few days and If the computer does not give error code or check engine light they cannot do anything about it. It is obvious that it slips and sounds different between 1st and 2nd gear. 

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2013 Ford Fusion 4dr Sedan

turbocharged 240hp 2.0L I4 6-speed shiftable automatic FWD

Ford Fusion in New Jersey, United States
Oct 2013 - Dec 2013
Nov 2013

8300 mi
Fuel tank does not fill completely. The Ford representative re-calibrated the gauge cluster but the vehicle is still having the issue.  Various rattles in the interior as well that were not fixed. 
Ford Fusion in Texas, United States
Sep 2013 - Mar 2015
Oct 2013

30000 mi
The passengers door panels rattles when the speakers hit a certain note. Fuel System TSB 
Mar 2015

84000 mi

US $150
Car was hard to start immediately after refueling. It ended up throwing a check engine light with a code P1450. I changed the evaporative canister Purge Solenoid located under the hood and it fixed the problem. 
Ford Fusion in Louisiana, United States
Jul 2013 - Jun 2015
Aug 2013

3000 mi
Window molding strips (in front of side mirrors) kept popping out. Dealership replaced entire window and black molding at a local glass shop. Headliner began showing yellow spots near the passenger side door due to manufacturing defect. Dealer tried spraying formula on spots with no results. Dealership and new-car warranty refused to pay for new replacement headliner. 
Ford Fusion in Maryland, United States
Sep 2014 - Nov 2016
May 2015

51300 mi

US $200
TPM monitor broke loose in left front tire 
Nov 2016

75000 mi
need to replace the canister purge valve 
Ford Fusion in Ohio, United States
Jun 2013 - Jul 2014
Nov 2013

7000 mi
Transmission valve malformed and popping when put into reverse. 
Ford Fusion in Texas, United States
Aug 2014 - Apr 2016
Aug 2015

58000 mi

US $300
Left front wheel hub assembly broke. 
Ford Fusion in California, United States
May 2014 - Jun 2018
Dec 2015

19000 mi
Interior lighting would not retain settings. Required "recalibration," maybe a software update? 
Dec 2016

31000 mi
Trunk would not stay open. Problem addressed no charge via service bulletin. 
Sep 2017

37000 mi

US $100
Outside mirrors not fully functional. Diagnosed as problem with driver-side mirror switch. Replaced under extended warranty with $100 deductable. 
Ford Fusion in British Columbia, Canada
Apr 2014 - Mar 2015
Mar 2015

16740 mi
One Touch up windows needed reprogramming Black plastic exterior trim on drivers door behind mirror came loose.Repair was attempted, but failed again. Keyfob broken. Cover over battery compartment would not stay closed. Dealer ordered new one. 
Ford Fusion in New Brunswick, Canada
Mar 2014 - Nov 2016
Sep 2014

20460 mi
Replaced defective part 
Dec 2014

21700 mi
Remote key fobs not working, Reprogrammed body control module 
Dec 2015

30380 mi
Replaced rear shocks 
Ford Fusion in Virginia, United States
Apr 2013 - Jun 2018
May 2014

19000 mi
Rattle in headliner. Re-wrapped wiring harness. 
Jul 2017

74000 mi

US $85
Emisions purge valve 
Mar 2018

85000 mi

US $156
Fuel pressure sensor went bad. 
Ford Fusion in Nebraska, United States
Mar 2013 - Sep 2015
May 2013

5700 mi
Rattle/fast ticking coming from the rear interior door handle and door speaker area. Dealership reported they heard it and went into the door and taped something down and then took it on a road test. Returned to me with noise still there. 
Sep 2013

9000 mi
16 gallon tank would not accept more than 12 gallons when showed empty. trunk liner not staying behind trunk gasket. "popped out". drivers door switch panel not sitting flush. "popped up". when shifting from forward to reverse (or vice versa), clack or click sound from front wheels. Sounds similar to pads sliding around in caliper, but is NOT that. Found TSB 13-5-24 on blue oval forum. Needs thrust washers on half shafts. Sour musty smell coming from a/c vents when hot outside. BAD for first minute, then gets much less noticeable. They sprayed deodorizer. Worked 1 day, smell came back. Many on the forums report this same problem. ticking in two rear doors. their first try did not fix it. I need to tell them about TSB 13-5-3. "panel behind handle hitting metal". That may fix it. 
Jan 2014 Gas tank would not fill completely. Tank replaced. 
Aug 2014

20000 mi
Strong mold odor upon start up. TSB found by me to replace ac housing. 
Oct 2014

25000 mi
There is a "squish, squish, squish" rhythmic noise coming from the drivers side, noticeable coasting at 10mph with the window down. Sounds like is coming from driver front wheel. 
May 2015

34300 mi
rattle in passenger door area. cup holder spring arms broken rhythmic noise from drivers side still there 
Ford Fusion in Arizona, United States
Dec 2012 - Dec 2015
Aug 2014

32000 mi
Door latch failed.Part back ordered, hence the long stay 
Nov 2014

36000 mi
Temperature control system failed.temperature setting could not be changed. 
Ford Fusion in Michigan, United States
Feb 2013 - Jun 2018
Sep 2013

7000 mi
Clicking noise when putting into drive. Replaced thrust washers in transmission. There was a TSB for this repair 
Dec 2013

10000 mi

US $60
Interior ambient LED not working. Dealer said repair made to wiring connector under warranty. 
Jan 2016

23000 mi
door trim rattleing would get stuck in 2nd gear. 2-3 shift hard. 
Dec 2017

51000 mi

US $140
Battery replacement 
Ford Fusion in Kentucky, United States
Jan 2013 - Mar 2014
Mar 2014

13000 mi
Computer malfunction prevented car from starting. This has happened twice, requiring a computer reboot. The first time I had it towed to a dealership. The most recent time, a roadside tech unhooked and reattached the battery, fixing it. 
Ford Fusion in Ohio, United States
Oct 2012 - Nov 2014
Jul 2013

10700 mi
Fuel tank and fuel pump replacement 
Ford Fusion in Colorado, United States
Dec 2014 - Mar 2017
Apr 2015

22300 mi
Half shaft TSB 
Dec 2015

27000 mi
Calipers sticking and replaced 
Apr 2016

30000 mi
New window modules 
Mar 2017

45000 mi

US $300
Noise from rear- could not diagnose 
Ford Fusion in Texas, United States
Jun 2013 - Oct 2014
Jun 2014

12000 mi
I had left the vehicle at the dealer while on vacation HD radio and climate control many under the remote start menu was not accessible 
Ford Fusion in Florida, United States
May 2013 - Jun 2015
Oct 2014

22000 mi
Right rear door actuator failed open and had to tie the door shut with a rope. Caused road noise. Showed dealer, part was backordered for 2 weeks.  
Nov 2014

22800 mi
Dealer repaired rear door actuator. 
Ford Fusion in Ohio, United States
Mar 2013 - Jun 2015
Mar 2014

7000 mi
Oil leak. Ended up being front engine cover being loose from factory. 
Nov 2014

12000 mi
TSB performed for CV click with thrust washer. Took dealer "forever" to source parts on common repair. Both wing mirrors start moving on their own up and down and back and forth. Memory positions for seats and mirrors gone. Ambient lighting defaults to default color. Driver seat creaks/squeaks badly during acceleration and deceleration. 
Dec 2014

13000 mi
Second attempt to fix seat squeak. Part arrived (new chair foam. Started squeaking again within 24 hours. Took back in again for "good faith" visit and got a chair frame ordered. 
Apr 2015

16000 mi
Clicking again this time resolved by chauffeuring the pads and re greasing slider pins. 
Ford Fusion in North Dakota, United States
Jun 2013 - Oct 2017
Oct 2013

10700 mi
TSB 13-06-03: Gas Tank only allows 12-13 gallons on fill (16.5 gallon capacity). Requires tank to be replaces as well as computer reset. TSB 13-05-03: Small plastic plates behind interior door handles are loose and vibrant constantly. TSB 13-05-18: Trunk torsion bars require replacement as they were no setup properly for additional weight of factory installed spoiler, hence it drops/fails to remain up on any sort of incline or windy conditions. Vehicle started leaking fuel, rock got stuck in o-ring and created a gap. The seal was replaced. Gas tank was replaced and SYNC was reset, however I filled immediately after leaving dealership and with 11 miles to empty I was only able to put in 13.084 gallons. Plastic panels were "fixed" with double-sided foam tape. Trunk torsion bars were replaced as they do not account for spoiler weight. Driver side visor clip broke, failing to hold visor in position. Dealer is reordering entire visor as the repair attempt failed. 
Dec 2013

14000 mi
Driver side visor was replaced from prior failure to fix. The light inside the center arm rest was broken and pushed into the encasement preventing it from being functional. A clip on the replacement light was broken resulting in a reorder of the part. 
Mar 2017

72000 mi
Restraints control module (may short circuit, hadn't in my car, replaced), steering column bolts that may fracture (hadn't in my car, replaced), door latches (all doors). The first two were preventive. But my front passenger door would no longer close (this is the triggering event that led me to take the car in). The door latch in certain vehicles may experience a broken pawl spring tab, which typically results in a condition where the door will not latch. Parts replaced. 
Ford Fusion in California, United States
Dec 2013 - Jun 2018
Mar 2014

3000 mi
Lose bolt on the tailpipe, dealer tighten the bolt. 
Mar 2017

38000 mi

US $100
Evaporator unit was flaking and large amounts of dust was entering the cabin. Cost would have been about 2000.00 but this was covered under a Ford Extended Warranty 
Jan 2018

43000 mi
Transmission was shifting hard between 1st and 2nd gear when the outside temp was below 50 degrees. After analyzing the problem the tech determined that transmission needed to be rebuilt. During the tear down a manufacturing issue was discovered in the case. The repair was covered under the power train and extended warranty I have the the vehicle. 
Ford Fusion in Ohio, United States
Sep 2017 - Jun 2018
Feb 2018

14000 mi

US $157
Dashboard lit up like Christ mas tree. ABS light, Check rear park aid, Air Bag, Hilltop Assist "Off" warning. My OBDII scanner was unable to connect so I took vehicle to the dealer. A faulty ABS sensor was found to be the cause off the issue. Since it was no longer "online" it took out all the other computers in the daisy chain. The repair cost was very reasonable, this Dealership is family owned and provided incredible customer service. 
Apr 2018

13800 mi

US $200
Rear calipers had frozen on the slides from low usage. Rear pads were worn down to 4mm, Replaced front and rear rotors and pads. Cleaned and lubed all caliper slides. 
Ford Fusion in Arkansas, United States
Dec 2014 - Jun 2017
May 2015

42700 mi
Clicking noise from front left while turning. Dealer diagnosed as differential problem. Differential replaced, but problem returned within a day of picking up the car. 
Jun 2015

44000 mi
Clicking noise remained after differential replacement. Dealer found TSB for CV axle replacement. Driver side CV axle replaced. 
Ford Fusion in North Carolina, United States
Oct 2016 - Jun 2018
Apr 2018

71000 mi

US $250
Tire Pressure Sensor Fix 
Ford Fusion in California, United States
Oct 2014 - Jun 2018
May 2018

31000 mi

US $85
Replaced rear shocks due to passenger side leaking. 

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2013 Ford Fusion 4dr Sedan

turbocharged 240hp 2.0L I4 6-speed shiftable automatic AWD

Ford Fusion in Montana, United States
Jul 2013 - Jul 2013
Jul 2013 Earlier - car just failed to start. totally dead, Engine quit while traveling on freeway, total system failure in all sensors, emergency brakes engaged. Not resolved until October. 
Ford Fusion in Massachusetts, United States
Dec 2013 - Jun 2018
Dec 2013

8000 mi
DIAGNOSIS ON SIDE MIRRORS RESETTING ON THEIR OWN, TRUNK OPENING ON ITS OWN, 
Jun 2015

26000 mi
repaired oil leak on axle boot 
Nov 2016

53900 mi
REPLACED BAD SHOCKS 
Ford Fusion in Connecticut, United States
Apr 2014 - May 2018
Jul 2014

7500 mi
All of the warning lights went on in the car (ABS, airbags, traction control, hill assist, 911 assist, etc.) while I was driving. Took it in the next morning, and they said it was unsafe. Turned out to be a busted Restraint Control Module. 
Ford Fusion in Pennsylvania, United States
Dec 2012 - Apr 2014
Feb 2013 Navigation has problems not showing correct location. 
Jun 2013

4000 mi
Paint peeling on front bumper. 
Sep 2013

7000 mi
Passenger side hood latch not closing. Under hood seal peeling off. 
Nov 2013

7900 mi
Navigation position errors. Driver's door speaker inop. Navigation position error. Ford Corporate requested different dealer look at it. 
Feb 2014

9000 mi
Remote start could cause the car to die and not restart. Reflashed computer with update. 
Apr 2014

10000 mi
Navigation position errors never fixed. Turned out it was because I had winter tires on the car that were a slightly different diameter, and the MFT nav system uses wheel speed sensors to infer current position from last known GPS position. 
Ford Fusion in Maryland, United States
Feb 2016 - Mar 2016
Feb 2016

51000 mi

US $350
The driver's side LED tail light failed. The outer red light would not light. The brake and directional (located in the center of the tail light workded fine). Had to replace the entire assembly because it is an LED tail light. The Driver's side BLIS is not working. I need to take it to the dealership to get the ECU reflashed. 
Ford Fusion in Saskatchewan, Canada
Jun 2013 - Jun 2018
Aug 2013

4340 mi
Have taken to dealer 2x as MyFordTouch has bugs, the first time it reset itself and nothing could be found, 2nd time they reprogrammed the system. Had same problem the same day I picked up from shop. They will now contact Ford troubleshootin 
Sep 2013

5580 mi
My Ford Touch still acting up, shuts off A/C when nav data entered, sat radio won't change station. Recall for Fuel module. Parts initially not available. Finally done after fuel started leaking, and codes thrown. Still a fuel leak when filling car, but not as bad as before. Plugged vapor tube no parts available, have ordered them. 
Nov 2013

6780 mi

C $140
Fuel module and gasket replaced under warranty and was subject to recall, but was also leaking fuel when filled, so vapor tube was also repaired. This seems to fix the leak but I have not driven the car since Dec 1 as I am in Hawaii. 
Feb 2014

8680 mi
I was driving from Canada to Palm Springs when the check engine light came on and 'check fuel inlet' error message came on. It also dumped fuel again under the car when filled. It was the same problem repaired in Nov, repaired again in PS. UPDATE - apologies to Ford. I have figured out why the climate control shuts off and the radio changes entering NAV or phone numbers on the touch screen. The screen is slanted and I was brushing my hand on the controls causing the symptoms. 
Sep 2014

17360 mi
Third time to dealer for fuel leak when filling car. Fuel delivery module recall was done 1st time, did not solve problem, parts ordered and installed. Worked for a while then leaked again. Parts ordered and replaced, now parts ordered. Took car in for what I thought was hub bearing noise, turned out to be rear Goodyear Eagle LS2 tires cupped and worn to 5/32 at 15,000 miles/25000 km. Dealer says talk to Goodyear, Goodyear says it is something wrong with car. Very unhappy! 
Nov 2014

19260 mi
Car has leaked when filling gas tank since new. Third attempt to repair now seems successful. They removed fuel tank and said some line was not connected which caused the leak. Since repair I have had no problem with fuel leaks. 
Apr 2015

24480 mi

C $100
Windshield cracked with no sign of stone chip or bruise. Dealer would not do anything as they said they had a one year warranty on glass, as they had replaced windshield when I bought the car as it had stone bruise caused by dealership. 
Nov 2015

29100 mi
The push button starter fails to engage the starter intermittently. It usually works after a try or two, but I wanted to get this issue on record before the warranty expires (Jan 2016) so it was taken to dealer and they could not replicate. 
Dec 2017

54994 mi

C $1500
Fog light broken by rock, shop replaced light 
Ford Fusion in Washington, United States
Dec 2014 - Mar 2018
Aug 2015

30000 mi
Fuel door hinge loose Odor from ventilation system. Replaced evaporator cover per tsb 
Sep 2015

31000 mi
Evaporator cover replaced 
Ford Fusion in Michigan, United States
Sep 2014 - Jun 2018
Feb 2016

40000 mi
Transmission shifts harshly, most noticeable in the 2->3 shift. The transmission learning memory was reset. The harsh shifting was lessened, but not removed, for a while but seems to be returning. 
Dec 2016

45000 mi

US $50
Mirror position switches stopped working correctly; replaced switch module in driver's door. 
Feb 2018

56000 mi
The engine can stall after being driven for a while, turned off for roughly a half hour, and then driven again. The dealer could not reproduce the problem so no fix was performed. The dealer tech suggested using premium gas, which has helped so far. 
Ford Fusion in Connecticut, United States
Apr 2013 - Jun 2018
Aug 2013

3000 mi
Nav system unable to display sirius traffic correctly Nav system did not display traffic with Sirius package. 
Nov 2013

4600 mi
Small trim piece on window near A pillar loose - both sides - replaced by dealer under warranty 
Ford Fusion in Connecticut, United States
Feb 2013 - Jun 2018
Mar 2018

36000 mi

US $600
The sunroof started opening and closing uncontrollably while driving. Heard arcing sound, smelled burning smell, pulled fuse. Dealer says motor was burnt out. Dealer replaced motor, but couldn't get new motor to initialize. Eventually just gave up with non-working sunroof since car had been at dealership for >2 weeks. 

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2013 Ford Fusion 4dr Sedan

turbocharged 178hp 1.6L I4 6-speed shiftable automatic FWD

Ford Fusion in Iowa, United States
Dec 2015 - Mar 2017
Dec 2015

26000 mi
The car went into sort of limp mode and I was not able to accelerate over 2000 rpm. A wrench symbol popped up on my dash which indicates transmission issues but goes away when I turn off the car. 
Feb 2016

27000 mi
The bottom of the piston was cracked and thus needed to have the entire short block replaced on the engine. 
Jun 2016

32000 mi
The Piston cracked a second time and they swapped out the long block along with the fuel lines. 
Ford Fusion in Iowa, United States
Jul 2013 - May 2018
Aug 2013

5000 mi

US $20
Missing a parking light bulb...in the passenger side head light assembly. Need to remove entire front bumper skin to replace so it probably took more then 10min. Assembly process missed installing it. 
Apr 2015

42500 mi

US $680
leaking seal on the drive shaft exiting the transmission 
Feb 2016

62000 mi

US $50
a purge valve on the purg assembly dg9z-9d289-g 
Sep 2016

74000 mi
Changed oil and filter, also replaced the air filter. Got the hood latch light fixed, was a issue after some body work from nearly 2 years ago...just a bad wire. 
Ford Fusion in Michigan, United States
Feb 2013 - Oct 2014
Dec 2013

16000 mi
Climate controls went haywire temporarily. 
Ford Fusion in Saskatchewan, Canada
Jul 2013 - Jan 2017
Oct 2013

4840 mi
Keyless entry keypad defective 
Mar 2015

19840 mi
Over heat when cold temperature. -32'c 
Aug 2015

27900 mi
Rattle inside headliner 
Ford Fusion in Pennsylvania, United States
Apr 2016 - Jun 2018
Jan 2017 Replace control and solenoid assemblies 
Ford Fusion in Georgia, United States
Jun 2017 - Dec 2017
Mar 2017

64000 mi

US $15
Check engine light comes on at random and has several possible codes as checked by auto parts store. Fuel injector cleaner/octane booster was suggested. That worked, but only temporarily. Check engine light continues to come on, and then eventually goes off. No notable loss of power or performance. 
Ford Fusion in West Virginia, United States
Nov 2014 - Nov 2017
Jan 2014

5955 mi
Wiper motor failed 
Jun 2016

53000 mi

US $100
Passenger rear shock absorber failed. Replaced at own cost, not covered under powertrain warranty. 
Jul 2016

53000 mi

US $234
Coolant bypass solenoid replaced as result of overheating. Steering box bolts replaced under recall Airbag sensor replaced under recall Rattle from trunk area, repair attempted, unsuccessful. 
Oct 2016

57000 mi

US $100
Drivers side rear shock failed, replaced at own cost. 
Ford Fusion in Alabama, United States
Jun 2013 - Jan 2016
Aug 2014

6900 mi
Engine coolant level went down to min mark. they tested for leaks but didnt find anyhing. They topped it and and it is on min mark again. I honestly dont know what is wrong with it. 
Jan 2016

4000 mi
Airbag lcd displayed that airbags were off. It happened while I was driving. The message disappeared the same day.I brought it to dealer and they did some software update but still couldn't tell me what was the problem. 
Ford Fusion in Ontario, Canada
Sep 2013 - Jan 2014
Dec 2013

19220 mi
Finish on passenger front door panel (closest to sideview mirror) came off after washing inside of window. All windows washed but only this area affected. Extensive delays from Dealership but finally replaced panel in December under warranty. Finish on passenger front door panel (closest to sideview mirror) came off after washing inside of window. All windows washed but only this area affected. Extensive delays from Dealership but finally replaced panel in December under warranty 
Jan 2014 Express up and Express down for both front windows would not work all the time. Taken to dealership 3 times (so far). They "re-initialized" switches but still having problem. They are not replacing switches...yet! Not happy with dealership. Delay in starting. Periodically I will turn the key to start the car & there will be a short delay (2-3 seconds) before the car turns over. Taken to dealership twice now but they are unable to replicate. Will try to record it with cell phone 
Ford Fusion in Illinois, United States
Apr 2013 - Jun 2015
Jun 2013

7000 mi
Plastic pillar moldings were coming off, dealer order a new replacement to be installed by the body shop team. 
Ford Fusion in Wisconsin, United States
Feb 2013 - Jun 2016
Mar 2015

25000 mi
Horn malfunctioning. Appears to be vibrating against another component, causing a garbled/harsh noise. 
Jun 2015

30000 mi
Minor squeak coming from front end when driven over bumps. Dealer claimed to be unable to locate the source since it was intermittent. 
Ford Fusion in Alberta, Canada
Mar 2014 - Jun 2018
Jun 2014

4960 mi
Hood ajar sensor would come on every time after opening and closing hood. Sensor was fine, hood was alighned and adjusted problem solved 
Oct 2014

8780 mi
Airbag light would come on intermittenly over August and part of September. Sensor checked, no codes found in history. Hasn't happened again Once again the hood ajar light would stay on this is the second time since June. Hood ajar sensor would come on every time the car was started Sensor was replaced, hood was aligned and adjusted problem solved. 
Dec 2015

21080 mi
Transmission software updated Coolant sensor replaced 
Jul 2016

24480 mi
Rear quarter window chrome trim fell off in car wash.rnNew pieces reinstalled by auto glass company via dealership. Done under warranty 
Mar 2017

27627 mi
Trunk has never stayed up when open from new. Car was almost at end of warranty. Found out about a service bulletin for trunk torsion bars to be replaced. Had to oreder torsion bars and replaced and painted trunk hinges. Problem fixed after living with problem for 2 years and 50 weeks. Paint peeling on top of driver side side view mirror. Passenger side carpeting had small 2 inch rip in top right hand corner. 
Apr 2017

28520 mi

C $20
Car just out of warranty 13 days. Only 46K. Fuel was shutting off twice in a row. Was able to get car to drive home. Check engine light came on. Drove to my mechanic had diagnosed. Low fuel pressure rail reading, potential problem with fuel pump or just an anomaly, such as bad gas. Just reset for now, see if it comes back. Real concern on durability, when Ford won't fix paint and carpet issues when car under warranty. Secondly a major reliability issue days after warranty runs out! 
Jun 2017

29636 mi

C $362
Faulty Fuel sensor. Car went out of warranty in April 11 2017 with 46,000 km. Problems started 2 weeks after warranty. Finally had to pay for repair myself (because sensor that was causing fuel delivery problem is not under powertrain warranty as well) in June since Ford wouldn't assist. Ford refused to assist with payment even though under 60,000 km but over 3 year mark. 
Jul 2017

31000 mi
Outside Temperature Reading way out, showing 30 to 40% higher than actual outside temperature. Dealer won't fix. 
Dec 2017

33294 mi

C $100
DLR not working properly. Need new relay. Will be repaired once relay is available 
Ford Fusion in Texas, United States
Jul 2014 - Jun 2018
Aug 2015

27000 mi
Needed a new battery 
Jan 2018

60000 mi
Leaking engine coolant. Replaced the water pump. 
Ford Fusion in Rhode Island, United States
Oct 2012 - Dec 2014
Apr 2014

12700 mi
Power window inoperative 
Ford Fusion in California, United States
Apr 2015 - Aug 2015
Aug 2015

35000 mi
Pre-mature battery death. I suspect parasitic drain could be a component. Car was driven regularly for 2yrs then I didn't drive it a week and the battery was flat. Jumped it, drove an hr, flat again the next day 
Ford Fusion in Maryland, United States
Dec 2014 - Apr 2015
Jan 2015

29300 mi
Stalls; shortly after warm start like it runs out of gas. Fix:Service ticket says; detected fault code P008B low fuel line pressure, traced fault to the fuel pressure sensor. Replaced return fuel line, sensor only available with fuel line.... 
Ford Fusion in Arizona, United States
Apr 2015 - Sep 2017
Jun 2015

33000 mi
Ford put out a recall for the door latches. 
Ford Fusion in New York, United States
May 2013 - Mar 2015
Jun 2014

13000 mi
Wet carpet on pass side floor due to condensate leak from cracked condenser box under the dash. Service dept applied some more silicone. 
Ford Fusion in Kansas, United States
Dec 2012 - May 2018
Oct 2014

13000 mi
Bypass coolant valve. 
May 2018

45000 mi

US $175
Replaced rear brake pads and rotors. 
Ford Fusion in Manitoba, Canada
Feb 2013 - May 2018
Nov 2013

6480 mi
Replaced faulty battery. 
Dec 2013

8060 mi
Engine would not warm up after running for a lengthy period of time, heater would not blow warm air. Dealer inspected and said this was normal, nothing was done. They are wrong. 
May 2015

14880 mi
Car was running rough, white exhaust from tailpipe. Dealer replaced spark plugs. 
Sep 2015

18600 mi
Dealer had to replace catalytic converter as engine light kept coming on, replaced under warranty. 
Ford Fusion in Ohio, United States
Nov 2013 - Mar 2015
May 2014

12900 mi
Musty/moldy smell from A/C vents. Dealer performed TSB to correct. 
Ford Fusion in New York, United States
Jan 2013 - Nov 2015
Mar 2014

13000 mi
Driver side window stopped working. Scheduled an appt and it started working again a few days before service visit. I still brought it in and they found no issues. They just lubes the windows. 

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2013 Ford Fusion 4dr Sedan

turbocharged 178hp 1.6L I4 6-speed manual FWD

Ford Fusion in Ohio, United States
Mar 2014 - Jun 2018
Jan 2016

US $200
Turn signal cancels were too sensitive. Dealer said the problem was not hardware, but required a small reprogramming of the software to fix. 
Sep 2016

76000 mi

US $200
Battery failure. Not low and needed replacement, but full and immediate failure. 
Nov 2016

80000 mi

US $100
Water Pump Failure 
Apr 2017

91349 mi

US $250
Sway bar loose. 
Mar 2018

110000 mi

US $38
Valve cover gasket cracked. Dealer wanted $900. Local garage fixed it for $38. 
Ford Fusion in Michigan, United States
Oct 2014 - Jun 2018
Nov 2014

6500 mi
sunglass holder clip broke, trunk lid not alligned, door chrome moulding loose, all 4 tire sidewall crack (dry rot), passenger side door lock not functional Driver heated seat not functional. Update: replaced control module but still not working after 3 attempts. Problem with heated seats resolved. Entire IP replaced (my ford touch system). 
Jun 2015

18000 mi
AC makes gurgling sound. Passenger side carpet wet. Found leak on compressor line and condenser connection. Drain holes plugged. Replaced seals and recharged system. Rear 3rd brake light 3 LEDs stopped working. Replaced entire 3rd brake light assembly. Radio on/off button stopped working. My ford touch IP replaced to correct issue. 
Feb 2016

26000 mi

US $86
Knocking noise from steering during parking lot maneuver. Steering bolt broke and replaced but parking assist still inoperative. Navigation unit frozen. Reprogram navigation and my ford touch system. Airbag control and door latch recall. 
Mar 2016

29000 mi
replaced electronic power steering system to resolve parking assist. Did nit resolve the issue due to software incompatibility with manual transmission. 
Jun 2016

34000 mi
Both front door seams paint bubbled. Rust formed. Warranty claim denied. Fixed by owner. 
Aug 2016

37500 mi

US $100
Engine coolant bypass selenoid failed. Threw check engine light. Covered under manufacturer extended warranty and only cost me deductible ($100). 
Jul 2017

58000 mi
Airbag light turned on occasionally. Bad driver side seat belt buckle. 
Aug 2017

58000 mi
Manual transmission output seal leak. Part backordered hence 4 days stay at dealership. 
May 2018

71000 mi

US $20
Washer fluid pump stopped working. Replaced pump. 
Ford Fusion in Arizona, United States
Nov 2012 - May 2015
May 2014

26000 mi
Car was cranking slow, and a low voltage warning came up on the touch screen. I dropped it off after working hours, and the car was finished the next afternoon. A new battery was installed. 

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2013 Ford Fusion 4dr Sedan

175-horsepower 2.5L I4 6-speed shiftable automatic FWD

Ford Fusion in Virginia, United States
Nov 2012 - Jun 2016
Jul 2013

8800 mi
The Sync system bluetooth connection to smartphone stopped working along with both remote keyless entry fobs 
Sep 2014

20000 mi
airbag fault light. airbag control module was on backorder. 
Ford Fusion in New York, United States
Dec 2012 - Oct 2014
Mar 2013

3000 mi
I informed them at that time that the clock loses 15 min. a month. Clock is on the audio screen. No fix attemped. They just reset it and told me to keep track of it. 
Ford Fusion in California, United States
Mar 2013 - Apr 2014
Sep 2013

9000 mi
Pillar was welded 
Ford Fusion in California, United States
Aug 2013 - Aug 2014
Sep 2013

24000 mi
Car is using oil...Had to add oil since last oil change...Dealer checked for leaks, found none...Noted the dates and mileage I added oil.... 
Oct 2013

25700 mi
Fuel tank recall. And had them check for the electric cooling fan roar, and to fix the window trim that kept popping off on the front passenger's door... Went to another dealer as the dealer I bought it from(Galpin Ford) couldn't fit me in. 
Jan 2014

32700 mi
Tire pressure sensor failed, reset Both key fobs stop unlocking and locking doors...Took car on Christmas Eve, could not get resolved as Ford was closed. Fixed in January by pulling then reinserting a fuse to reset system. 
Feb 2014

34000 mi
The dealer did a TSB in regards to the key fob problem I had on Christmas Eve...Also requested a oil consumption test be conducted with this current oil in the car.... 
Apr 2014

37300 mi
When car is cold, car shifts hard from 4 to 5 
Jun 2014

44000 mi
Reported problem in April 2014 continued....When cold, car would jerk when shifting 4 to 5th...Vista Ford of Oxnard took tranny out and replaced a solenoid assembly...Was a Technical Service Bulletin...... 
Aug 2014

44000 mi
Problem still present even after Fourth of July repair..Vista Ford of Oxnard rebuilt tranny, meaning replaced valve body and clutches and flushed cooler lines due to debris..... 
Ford Fusion in Ohio, United States
Feb 2016 - May 2016
Mar 2016

86000 mi

US $187
Wiring harness for window switch was pinched during previous recall work. Rear windows did not work from master switch. 
Ford Fusion in Iowa, United States
May 2016 - Jun 2018
Mar 2018

72000 mi

US $250
Rear pads and rotors Rear shocks, one was leaking. 

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2013 Ford Fusion 4dr Sedan

141-horsepower 2.0L I4 Plug-in Hybrid CVT FWD

Ford Fusion in California, United States
Aug 2017 - Feb 2019
May 2017

50000 mi

US $152
Replace 12V battery 
Jan 2018

60000 mi

US $170
Reprogram AC module and touchscreen display to make AC & heat functional again 
Feb 2019

75485 mi

US $400
Had to replace engine mount, CV axle  and repair transmission leak Troubleshoot and fix wiring. Reset engine light 
Ford Fusion in Alabama, United States
Apr 2015 - Apr 2018
Jun 2015

22500 mi
A frayed wire in the steering column prevented ability to steer. Dealer replaced wire and corrected the possibility of fraying again all under warranty. 
Ford Fusion in Washington, United States
Jul 2013 - Apr 2016
Nov 2015

29000 mi
12v battery went completely dead. 
Ford Fusion in Alabama, United States
Aug 2015 - Feb 2017
Sep 2015

15000 mi
Car self-diagnostic indicated brake system issue, very likely related to an unknown issue before I took ownership that had already been resolved. 
Dec 2015

16000 mi
A telematics module regulating battery charge required replacement with a new module with newer firmware to eliminate an issue where the car was discharging its 12 volt battery (Fusion energy only issue) Fuel filler door not aligned correctly. Dealer replaced. Electrical "filler" door would not open/close consistently (Fusion Energi) Dealer lubricated. Center console not fitting properly - caused by service to the car by another dealer - this dealer did not replace the trim properly. The interior gloss black piece containing the window controls and door handle was not seated properly in the door armrest of each of the car's 4 doors. This is apparently a common Fusion problem. The dealer attempted to fix, but could not. 
Apr 2016

17000 mi
Check engine lights began to appear, car felt as if running on 3 cylinders, nearly stalling. Dealer consulted Ford and applied various TSBs and fixes. Car declared fixed and returned, though the car failed outright a few weeks later. Gasoline engine failed completely. Dealer worked with Ford and eventually discovered that the cylinder head has been improperly manufactured. The engine was disassembled and reassembled a number of times and the head and internals replaced. Hill-holder not functioning. I suspected that it was accidentally disconnected internally as a result of a prior repair. I was right. Dealer connected the wires and reassembled the center console and this fixed the problem. Telematics system (remote start, GPS location, remote unlock, etc.) no longer working in many locations. Ford elected to use a 2G cellular network that is being retired by AT&T in most of the US. All 2013-2016 Fords will now fail in 2017. 
Feb 2017

20000 mi
12v battery still discharging. Traced problem to charging the cars traction battery using 110 power exclusively. Using 220v or simply driving with the ICE engaged would prob. resolve this issue. 
Ford Fusion in Texas, United States
May 2015 - Jan 2018
Jul 2015

39200 mi
Auto up windows did not work for front doors. Re-programmed DDM and PDM modules with latest calibration from Ford and solved problem Go-times not functioning. Re-flashed the FCIM with latest calibration from Ford. Fixed issue 
Ford Fusion in Minnesota, United States
Aug 2014 - Sep 2016
Sep 2014

2000 mi
A/C would not turn off when pressing A/C button. FCIM was updated to latest calibration to address issue 
May 2015

12000 mi
Memory seats did not work with Intelligent Access key fobs. TSB 14-0039 was applied to fix the issue with a reprogramming of the Body Control Module (BCM). Fuel gauge would drop too much after filling car. TSB 14-0219 updated the IPC (Instrument Panel Cluster) software to fix this issue. Ambient lighting would sometimes change color by itself back to the default color. TSB 14-0175 was performed to update the APIM (Sync Module) to fix this. Trunk was installed with incorrect torsion bars from factory, trunk lid would not stay up. TSB 13-05-18 was performed and correct torsion bars were installed. Turn signals would cancel too quickly during certain types of turns. SSM 44909 called for an update to the SCCM (Steering Column Control Module) to fix this. Steering wheel radio buttons would periodically be inoperative after calling Sync Services. SSM 45012 called for an update to the SCCM to fix it. Since the SCCM was already updated as part of the turn signal issue nothing else was needed. 
Aug 2015

13900 mi
Dead 12V battery, replaced under warranty Rear seat 120V power outlet was loose, plugs would not stay in place & would not make an electrical circuit 
Ford Fusion in California, United States
Mar 2014 - Mar 2015
Feb 2015

7300 mi
Plug-in charge ring lighting failed 
Ford Fusion in Washington, United States
Jul 2013 - Aug 2016
Oct 2015

21300 mi
12 volt battery would not hold a charge. 
Ford Fusion in Washington, United States
May 2013 - Sep 2017
Aug 2013

2700 mi
Module Control Charging system replaced. 

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2013 Ford Fusion 4dr Sedan

141-horsepower 2.0L I4 Hybrid CVT FWD

Ford Fusion in Pennsylvania, United States
Aug 2015 - Apr 2017
Nov 2015

15900 mi
Transmission seal leak (eCVT) . Known issue for some hybrids, repaired under warranty. 
Mar 2016

18000 mi

US $90
Required re-alignment after transmission fix. Was never done correctly by original dealer, so took to another dealer to fix correctly. 
Ford Fusion in California, United States
Feb 2014 - Apr 2017
Apr 2014

6500 mi
front doors window one touch worked intermittently 
Ford Fusion in Florida, United States
Nov 2012 - Oct 2014
May 2013

4000 mi
Window Switches Gloss black came out of holder when shutting door. 
Jun 2013

5000 mi
They ordered a replacement plastic part that goes around all the windows switches. It's one piece and it was replaced June 15 approximately. 
Aug 2013

8000 mi
Powertrain control module calibration. allows hybrid engine to go to EV mode all the way up to 85 from 62 mph. 
Ford Fusion in Colorado, United States
Apr 2014 - May 2015
Oct 2014

36000 mi
Plastic sun visor clip broke. Parking brake light comes on randomly while driving. 
Feb 2015

39000 mi
Parking brake light comes on randomly while driving. Shop could not duplicate 
Ford Fusion in Virginia, United States
May 2013 - Jul 2017
Mar 2014

16000 mi
Vehicle repeatedly enters "battery saver mode" during the cold winter months. Unfortunatley, the day that the technician looked at the car was warm outside, he could not replicate the issue. The service advisor told me to come back in winter 
Feb 2015

29400 mi
Main battery still failing to properly charge, vehicle enter battery saving mode during cold weather. Dealer was again unable to replicate the problem, despite the photos that I took of the error message. 
Ford Fusion in Minnesota, United States
Nov 2012 - Nov 2013
Jan 2013

3000 mi
Passenger side sun visor clip was rattling. I remedied the issue by swapping the driver's side clip with the passenger side clip. 
Feb 2013

5000 mi
Grade assist would periodically stick on. Dealer scanned for codes, took for test drive. Computer did not store any codes. They did not reset anything. Check engine light due to ice build up in fuel filler inlet Check engine light, was found to be a bad Purge Solenoid, was replaced under warranty 
Mar 2013

8000 mi
Left rear door didn't close smoothly, could be heard rubbing on frame. Door was adjusted to eliminate rubbing Incorrect shift knob installed by factory. Our car has the Luxury Package but the car was built with the base model shift knob. Dealer installed correct leather wrapped shift knob Headliner rattled near front of moonroof and passenger sun visor. Dealer discovered that a clip came from factory broken. Clip replaced, rattle is gone 
Apr 2013

9300 mi
Exterior trim panel not installed correctly from factory. There was a 2-3 mm gap between trim pieces on drivers side rear door that is not present on other doors. Trim panel replaced under warranty Left tail lens cracked in cold weather. Ford would not cover under warranty, so the dealer replaced at no cost to us When dealer installed shift knob they did not hook it up correctly so it needed to be re-done. The Grade Assist button on shifter didn't work after swap Steering clunk when backing up, turning right and gently applying the brakes. Dealer could hear sound but doesn't know what's causing the clunk. They claim it's nothing to worry about 
Nov 2013

18000 mi
Exterior vertical trim pieces on both front doors were not installed correctly from factory and were loose, replaced under warranty Headliner rattle, another clip was broken and was replaced Steering clunk, axle replaced. Didn't fix. Clunking sound present, TSB called for adding some shims to wheel hub. Noise fixed. PCM needed to be replaced because it died. 
Ford Fusion in Oregon, United States
Dec 2012 - Mar 2018
May 2013

4700 mi
Hood not latching properly on one side. Adjustment made and now works fine. 
Ford Fusion in Minnesota, United States
Oct 2013 - Sep 2014
Dec 2013

1000 mi
Paint bubbles present at delivery. Trunk lid repainted 
Aug 2014

8000 mi

US $20
Interior driver door vertical piano black trim was loose, trim was replaced under warranty A/C would not turn off when pressing A/C off button, compressor stayed on, FCIM was reprogrammed with latest calibration from Ford Front & rear parking sensors would sometimes sound muted, especially in cold weather, module was reprogrammed with latest calibration from Ford Blind Spot System would have periodic failures, module updated with latest calibration from Ford Navigation would show car off of road, driving in a field, etc. GPSM was reprogrammed with latest Ford calibration per TSB Frequent "Battery Saver" messages about low 12V battery SOC, dealer claimed that they could not replicate the problem 120V outlet in rear seat was loose, plugs would fall out. Outlet was replaced Navigation POIs do not work using steering wheel buttons on right dash screen. Ford is aware of the problem but does not have a fix at this time. Dash will periodically reboot while driving. Screens go black and speedometer goes to 0 then reboots. Dealer "could not replicate" the problem. Trunk squeaked when opening & closing. Trunk hinges were lubricated. Transmission is leaking. Dealer claims that it is just "seeping" and not dripping and thus there is "no problem". They consider the huge wet spot on the panel to be "normal". They ignored the Ford TSB about this issue. Engine Block Heater use caused an error code to be thrown. Reprogrammed per TSB. 
Sep 2014

8000 mi
Transmission seal seeping. 
Ford Fusion in Florida, United States
Oct 2013 - Apr 2018
Jun 2014

11000 mi

US $219
Wheel well liner over front right tire dislodged. Had it replaced. 
Jun 2016

34000 mi
Leak at split case seal. 
Jun 2017

48000 mi
Separated wheel bearing and bad axle bearing (front right). Axle assembly and wheel bearing replaced. 
Ford Fusion in Massachusetts, United States
Jan 2013 - Dec 2017
Apr 2013

1500 mi
The chrome trim on the exterior rear quarter glass got detached and the rear glass (along with the weather strip/chrome trim) had to be replaced under warranty The plastic trim/cover that covers the interior C-Pillar was not fixed properly due to broken retaining clip. The retaining clip has to be replaced to fix the trim cover in place. 
Aug 2013

4000 mi
Clicking noise from front half-shafts - fixed as part of TSB for both left and right side Hybrid Powertrain reprogrammed as part of customer satisfaction program to improve hybrid mileage. 
Nov 2013

5300 mi
The Check Engine light came on and as per the vehicle health report, it was something to do with the fuel system pressure. Dealer replaced a valve for the same. 
Sep 2015

26000 mi
Power steering failure 
Ford Fusion in Florida, United States
Jun 2013 - Jun 2018
Aug 2013

1700 mi
SYNC stopped working. Dealer replaced a sterring column module 
May 2014

10000 mi
Sync system does not display POI info on right dash screen 
Jun 2014

10000 mi
RT dash display will not show POIs This is s Sync issue 
Jul 2014

12000 mi
Inverter coolant system leak at cap. 
May 2015

21000 mi
paint bubbling up on passenger side hood, leading edge due to corrosion under the paint 
Dec 2015

27000 mi
Paint bubbling on hood at site of previous dealer repair 
Apr 2016

30000 mi
trunk squeaks when opening or closing 
Apr 2018

50000 mi

US $87
Right front passenger speak rattling. Replaced speaker. 
May 2018

51000 mi

US $30
Driveside headlight out. Changed both driver and passenger side. 
Ford Fusion in Texas, United States
Jun 2013 - Mar 2014
Jul 2013

1000 mi
Paint defects that were present at delivery 
Jan 2014 Stuck Port Valve 
Ford Fusion in Washington, United States
Jul 2013 - Jun 2018
Mar 2014

12000 mi
12 V battery was not being charged properly due to short duration of driven trips 
Ford Fusion in British Columbia, Canada
May 2013 - Jun 2013
Jun 2013

1860 mi
Window trim not fastened properly. Sticks out and catches clothes etc. 
Ford Fusion in California, United States
Oct 2012 - Jul 2018
Dec 2012

3000 mi
All auxiliary electronics failed at once due to a bad ground: ABS, traction control, camera, radio, nag 
Feb 2015

38000 mi
Failed sensor causing check engine light 
Jul 2015

44000 mi

US $180
Air conditioning stopped working due to loose wiring 
Sep 2017

73000 mi

US $75
Rear passenger 110V outlet stopped working, was replaced 
Ford Fusion in Georgia, United States
Jan 2013 - Jul 2013
Jun 2013

4000 mi
The cars MPG has dropped off significantly, 39MPG to 31MPG, since the 3.5.1 MFT software load and other patches were installed. 
Jul 2013

4000 mi
The dealership was unable to find or repair the issue that caused the severe mileage drop off. I was told the vehicle was operating normally and no problem existed. The car was traded in to avoid further issues. 
Ford Fusion in Pennsylvania, United States
Apr 2013 - Jun 2017
Dec 2014

88000 mi
Recall 14E02 - Powertrain Control Module(PCM) needed reprogrammed. rnRecall 14S21 - Airbag Warning Indicator required replacement of the Restraints Control Module. 
Ford Fusion in British Columbia, Canada
Jul 2017 - Sep 2017
Sep 2017

29140 mi
the car will not engage in gear. dealer could not replicate. traded it three days later. 
Ford Fusion in California, United States
May 2013 - Jun 2018
Mar 2016

27000 mi
A/C would come on after I turned off system; touch screen too sensitive i.e. seat warmer would suddenly be on when I didn't touch control, etc. Dealer ordering module part. 
Ford Fusion in New Hampshire, United States
Apr 2013 - Dec 2015
Aug 2013

7000 mi
Update to the engine control module (upgrade?) from Ford at no charge. 
Apr 2015

36000 mi
Brake ABS system...subframe chaffed harness 

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2018 Ford Fusion Repair Histories

See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how frequently 2018 Ford Fusion problems occur, check out our car reliability stats.

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