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Chart based on 47 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
water leaked into both tail lights after car wash. only noticed it one time, but on one of them, the little sticker inside moved so it was obvious something happened...
When taking bumps or sometimes turning at a street corner, a creaking noise would come from the back of the truck. Turns out the hatch locking "post" or "U" on the body appeared to be misaligned - an easy fix.
21980 mi
C $65
Dealer damaged drivers side body panels when placing car on hoist.
Headlight not mounted properly at factory resulting in 10mm gap around left headlight and hood. Carpet under drivers side pedals has come loose and no longer fits under trim panels.
The headliner has come down in the middle of car. National back order on this item. I have only had the car one month and the liner was down or noticed it the first day. It has been 4 weeks and not heard from dealer.
7000 mi
Headliner came down and could not be fixed. Turned in the car for a 2010 Traverse.
Starter stays engaged car flutters and then turns off. Tech can not reproduce.
Rattle in the back hatch
12400 mi
plastic trim wrinkling
19967 mi
INSPECT AND REPORT FOR CUSTOMER CONCERN THAT
THERE IS RUST SPOTS APPEARING ON THE REAR HATCH
A2961 LIFTGATE PANEL REFINISH/ CLEAR COAT W
SUBLET RED DEER COLLISION & REPAIR/BODY REPAIR WSUB
1 25922412 EMBLEM
1 25795265 EMBLEM
34584 mi
14271 POWER HEIGHT ADJUSTABLE DRIVER AND PASSENGER FRONT SEATS
performed recall 14271. Installed bolt on left front seat for height adjuster
Driver left seat cushion bolster developed cracks in leather in 2 places. GM paid 200 toward getting repaired since car was beyond full warranty coverage on trim items.
55000 mi
Passenger side covering of the front windshield post keeps coming off.
7300 mi
At purchase the vehicle had three "blisters" on the roof and a similar mark on the door. They had the car 13 days and shortly after its return the new paint turned white. I got GM approval to take it to another dealer for the 2nd repair.
4200 mi
Rear passenger door has be repainted twice and several weeks ago I noted new defects. White spots coming through the paint. Left it with the dealer all day, they were able to remove some but looks like it may need to be painted again.
5300 mi
Paint defect same spot as previous, white showing through paint. After the dealer told me they wouldn't do anything else GM got involved and had them paint a third time, hopefully the last.
24500 mi
Front GMC logo on grill needed replaced. Was showing signs of water damage.
Rattle from rear hatch and/or headliner by sunroof.
44000 mi
Rattle in back never successfully fixed.
12760 mi
Vehicle started holding compacted snow in lower door panels + on rocker panels. Reported. "OH stop worrying about your car."
3 complaints later and they think that the problem might be solved.
10540 mi
Chrome on front of the hood was starting to bubble near the bottom lip (where you unlatch the hood)
17360 mi
C $80
Headliner dropping again.
5000 mi
The headliner was sagging and the cubby hole lid in the top of the dash broke, would't spring up and stay up
Stitching coming out of rear seats. No fix by the dealer they are hoping for a recall. Weather striping replaced after water damage. Rattles in front console loud noise on acceleration. Missing insulator and repaired GMC logo, water in logo Chrome bubbled and peeled on rear hatch. Passenger door handle fell off Rear hatch handle broke
The front bumper appeared to be coming loose. I had the dealership look into it, they found no sign of anything hitting it to cause it, but they re-seated it and it's fine now.
Squeaking driver side- could not replicate, but heard some squeaking in tailgate-so added grease, checked all joints/parts.
17000 mi
Headliner sag issue. Dealer replaced but did not fix problen. Dealer has ordered a 2nd one to try again.
21000 mi
For 2010 model Terains GMC is now installing 2011 headliners on the non-sun roof models as it has 4 magnets instead of 2 and is thcker to eliminate sag.
22100 mi
Paint peeling on inside front pass. door, repaired, no cost to me. Headliner dropping drown, by about 3 or 4 inches and was repaired.
9000 mi
Interior molding on passenger side front windshield pillar fell off. Trim was repaired In less than an hour but I was left in the waiting room looking out the window at my repaired car for 45 minutes before thay would let me have it. Patsy Lou GMC service department is horrible.
17000 mi
Rust on rear gate around tail light. This was the second time this was repaired in less than 6 months.
27000 mi
leather front seat developed wrinkles. replaced padding in seats.
Hook holding floor mat was pulled out by car wash when removing mat for cleaning. Dealer had to replace all of carpet in car to fix missing hook! Seats had to be removed etc and took more that 1/2 of day. No wonder GM has trouble!
34000 mi
There was rust on the trunk door
14880 mi
Hatchback small rust appeared from beneath the paint at the top right corner above the license plate.
14880 mi
water leaking into rear left taillight, tailight replaced under warranty
22200 mi
paint peeling, rust above license plate and just below chrome trim. Repaired by dealer body shop.
10000 mi
The plastic decorative panel at the bottom of the drivers side door just fell off the vehicle when parked during a rain storm. Owner could not get the part back onto the car.