2013 Infiniti M Infiniti M 2013

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2013 Infiniti M 4dr Sedan

330-horsepower 3.7L V6 7-speed shiftable automatic AWD

Infiniti M in Virginia, United States
- May 2017
May 2017

60000 mi
Axles 
Infiniti M in Alabama, United States
- Aug 2014
Aug 2014

6000 mi
Handsfree microphone replaced under warranty. 

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2012 Infiniti M dr

302-horsepower 3.5L V6 Hybrid 7-speed shiftable automatic RWD

Infiniti M in Illinois, United States
Dec 2017 - Mar 2018
Feb 2018

81000 mi
Driver side vents wouldn't spit out hot air. Dealer replaced the Heater core and blend doors. Car was in the shop just over 3 weeks all told. Would have cost ~ $3500 out of pocket. Dealer I bought the car from (discovered the problem 2 days after purchase) ate the cost. As a result of the previous trip to replace the heater core, the heater core hose was torn and I discovered that courtesy of the distinct smell of hot coolant. Dealer replaced under warranty of the previous work done. 

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2012 Infiniti M 4dr Sedan

420-horsepower 5.6L V8 7-speed shiftable automatic AWD

Infiniti M in Ontario, Canada
Aug 2013 - Oct 2017
Apr 2017

44020 mi

C $1500
change brakes & rotors 

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2012 Infiniti M 4dr Sedan

330-horsepower 3.7L V6 7-speed shiftable automatic RWD

Infiniti M in California, United States
Dec 2011 - Jun 2016
Oct 2012

10500 mi
Power steering unit not functioning properly. Shipped wrong unit first time. 
Oct 2013

25700 mi
Power steering - gear & linkage assy replacement, rack and pinion, rack assy adjusted 
May 2014

36000 mi
Rattles and problem with a cover under the glove compartment that keeps falling down. 
Jul 2014

37300 mi
Rattles on driver side door. Fixed. Moonroof window shattered. Replaced. Service 
Oct 2014

40200 mi
Driver side door panel - sub-woofer seems to be rattling or broken. Key fob not working anymore. Service 39.5k 
Jan 2015

46500 mi
Needed air sensors replaced 
Mar 2016

63000 mi
Brakes have been engaging more abruptly occasionally. 
Infiniti M in Nevada, United States
Aug 2016 - Apr 2017
Apr 2017

61000 mi

US $120
Diganostic of a weird brake problem where the car slams the brakes on you suddenly while braking slowly. They were not able to find the problem. 
Infiniti M in Georgia, United States
Jan 2012 - Mar 2018
Sep 2014

38000 mi
Drove car on freeway; sat for 15 minutes; would not start. Reprogrammed to correct a bug in the software. 
Sep 2015

51000 mi
Backup camera replaced; second time. Seems to be a problem with the insulation around the camera that can become susceptible to moisture over time. 
Infiniti M in Texas, United States
Feb 2013 - Nov 2014
Mar 2013

7000 mi
Wheel bearing noise 
Infiniti M in Texas, United States
Jul 2011 - Nov 2014
Nov 2011

3000 mi
Light on dash indicated air bag was not functioning. Tightened up connection (electrical) and air bag light properly turned off 
Aug 2013

25000 mi
Brake and battery light were coming on. Replaced alternator did not fix it, replaced engine harness with one version did not fix it, a second engine harness did repair it. 
Infiniti M in California, United States
Jun 2011 - Dec 2017
Dec 2011

8000 mi
Replaced RF and RR wheels (20" sport) due to staining caused by unknown chemical introduction. Had to call executive customer service to get these replaced at no cost. Retail value $3900.00 
Sep 2012

16000 mi
Steering wheel was squeaking when power tilting. Gears were lubricated. Tweeter speaker in passenger door was distorted. Speaker was replaced. 
Sep 2013

26000 mi
Support rail on the moonroof cover replaced mud flap came loose and was damaged. It was replaced. 
May 2014

32400 mi
Navi/Audio system not properly showing incoming calls and not properly pausing audio during phone calls. 
Aug 2014

39000 mi
Trim piece popped up and had to be re-secured. Steering Wheel was squeaking at up and down motorized movement 
Dec 2014

41000 mi
Brake light was coming on under moderate to heavy acceleration. Turns out just needed brake fluid topped off. 
Jan 2015

29800 mi
Driver's seat stitching was wearing more than usual. Spoke to the manager and he agreed to order a new leather seat back. 
Jun 2015

48000 mi
Passenger door was vibrating when music played 
Jul 2015

48800 mi
Passenger side fog light not working. 
Mar 2016

61000 mi
SES light came on. Required a reprogram to reset it. 

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2012 Infiniti M 4dr Sedan

330-horsepower 3.7L V6 7-speed shiftable automatic AWD

Infiniti M in Tennessee, United States
Feb 2015 - Jun 2017
Jul 2015

27800 mi
dead battery harsh downshifting, especially when braking. reflash cleared its memory, and it behaved well for a few days, until it had "learned" my driving style again. dealer says no way to prevent this. 
Jun 2017

49000 mi
Pads and rotors. Squealer on both sides was broken off, so no warning until they'd dug into the rotors. Rears wear much faster than fronts. 
Infiniti M in New York, United States
Jun 2011 - Oct 2014
Jun 2013

31000 mi
Steering column cover became loose & the motor that adjusts the steering angle needed to be replaced 

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2012 Infiniti M 4dr Sedan

302-horsepower 3.5L V6 Hybrid 7-speed shiftable automatic RWD

Infiniti M in North Carolina, United States
Jan 2013 - May 2014
Sep 2013

26000 mi
Passenger front speaker buzzing on low frequencies. The dealer added additional padding in the door. It was much better but still there at certain times.  
Infiniti M in Texas, United States
Dec 2016 - Oct 2017
Sep 2017

105000 mi

US $960
Steering wheel wouldn’t lower. Dealer replaced steering wheel tilt motor and the cover. 

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2011 Infiniti M

Engine not specified

Infiniti M in New York, United States
Mar 2015 - Apr 2015
Apr 2015

92000 mi
car didn't start in cold weather, it was a recurring problem that dealer couldn't solve but local guy did other wise car runs well 

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2011 Infiniti M 4dr Sedan

420-horsepower 5.6L V8 7-speed shiftable automatic RWD

Infiniti M in Arizona, United States
Jan 2011 - Jul 2016
Mar 2011

4000 mi
The voice on the nav system cannot pronounce many street names correctly..it has a significant speech impediment ! Seems to be anything over 3 syllables.Service manager said "yes, I know it well..they're all like that". 
Apr 2012

15000 mi
The outside temperature indicator had become slow to respond. They replaced the sensor unit and it seems fine. 
Feb 2013

20300 mi
The backup camera started malfunctioning sometimes...dark screen, scrambled image. The dealer said they had a technical bulletin about it, and would need to replace the camera and wiring harness. They did, no charge. 
Sep 2013

23000 mi
Outside temperature indicator extremely slow to respond to change in temperature. They again replaced sensor unit (2nd time), seemed better to them, but next morning I found no change. All covered by warranty. 
Jul 2014

33200 mi
When you shut off engine, park lights stay on indefinitely 50% of the time.Light switches will not shut them off.Must activate ignition without starting car, then shut off again, to turn lights off. Dealer replaced DRL module,not fixed. 
Oct 2014

34200 mi
Again park lights were staying on after car turned off. They re-verified ground connections. After a week it started again. Ground connection WAS the fault. New DRL module very sensitive to excellent ground connection. Must retighten it every two months. 
Aug 2015

48500 mi

US $530
SES light came on, Infniti dlr. tried to fix, charged $410, failed to fix. Nissan dealer corrected Infiniti work, $120. Fix worked. Was a gas cap. Car is great, Infiniti is not. 
Nov 2015

50400 mi

US $300
Related to DRL's added when US car was imported to Canada in 2014. Car turned on its park lights by itself when car turned off. Could not turn park lights off! Nissan dealer in town added a kill relay, fixed problem. 
Infiniti M in California, United States
Feb 2011 - Sep 2015
Nov 2012

36900 mi
Air cooled drivers seat system fan was making a noise 
Jan 2014

39800 mi
Rear view camera was replaced. 
Infiniti M in California, United States
Jun 2010 - Jul 2012
Sep 2010

2000 mi
seat cannot be elevated Jerky 1-2 shifts (occasional). Dealer drove car less than one mile, could not replicate. 
Oct 2011

11000 mi
steering wheel peeling Bluetooth phone mic bad. Other people could not hear me. 
Dec 2011

12000 mi
The passenger seat bottom was replaced to address an airbag disabled issue; car was at the dealer for about a month. 
Mar 2012

14000 mi
Battery replaced for fifth time. 
Infiniti M in Georgia, United States
Jun 2010 - Mar 2018
Jan 2011

5000 mi
Reprogrammed navigation system. Cannot remember if it was a recall or TSB, but I had not noticed any issues with the nav system prior to this work. 
Jul 2014

39500 mi
Idle controller was reset. On rare occasions, the car would start and immediately turn off. 
Feb 2015

46000 mi
Sunglass holder broke. Dealer replaced entire headliner free of charge. Heated steering wheel failure. Related to a previous repair to AC system. 
Sep 2015

52000 mi

US $80
Replaced timing chain. Coolant hose damaged by dealer in previous repair. Dead battery after 25k miles 
Feb 2018

83000 mi

US $1800
Driver's side catalytic converter replaced. 
Mar 2018

85000 mi

US $800
Replaced fuel pump 
Infiniti M in California, United States
Jun 2010 - Jul 2012
Sep 2010

3000 mi
When music is playing, the passenger door emits a distracting sympathetic vibration as if something is loose, buzzing when sustained bass (such as in Classical music) is present, even at lower volumes. XM NavTraffic rarely warns verbally about traffic congestion on a route; doesn't indicate where green "traffic flowing" conditions exist along a route; and saying "Traffic Information" using Voice Recognition doesn't work as  
Nov 2010

5000 mi
Subwoofer in passenger door buzzed at certain low frequencies, requiring a replacement. Blind Spot Intervention system stopped functioning on at least two occasions, resulting in the normally green icon turning orange and blinking. After turning off the car for a few hours, system worked again. Dealer couldn't duplicate. Subwoofer speaker in passenger door replaced. Extraneous buzzing noise and sympathetic vibrations are now gone. 
Dec 2010

6000 mi
At 60mph and faster, the driver's-side door/window whistles, possibly due to a problem with the weather stripping or seal. 
Jan 2011

8000 mi
ITB10066 fixed the missing Call Waiting feature, fixed some issues with the iPod Touch, and fixes some other functions. Did not address any Navigation Systems issues previously reported. 
Mar 2011

10000 mi
Car engine-braked when taking foot off the pedal in Sport mode, had jerky starts from stop, and exhibited uneven acceleration/gears. ITB11008 was installed to reprogram the ECM/TCM so that the car would drive more smoothly and predictably. 
Jul 2011

14000 mi

US $196
ITB10-066B was installed to fix some software problems such as certain addresses not showing up in the right place and XM NavTraffic not downloading data fast enough. 
Oct 2011

16000 mi
Navigation system required a software update (ITB 11-046). Bluetooth microphone was replaced (ITB 11-047). Rear sunshade was replaced (ITB 11-05-P1238). Driver seat belt mechanism makes frequent squeaky and buzzing noises while driving, to the point of it being Chinese water torture. Dealer replaced the entire seat belt. Problem seemed to be resolved, but one week later the sounds returned. 
May 2012

21900 mi
Drivers seat belt in A pillar making incessant squeaky noises while driving. Like Chinese water torture. Dealer replaced seat belt assembly but did not solve the problem. I'll have to bring it back again later. 
Jul 2012

24000 mi
Driver's seat belt mechanism still squeaking when last had car. 

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2011 Infiniti M 4dr Sedan

420-horsepower 5.6L V8 7-speed shiftable automatic AWD

Infiniti M in Indiana, United States
Sep 2011 - May 2014
Mar 2013

20000 mi
Back-up (rear) camera failure. Camera and wiring harness replaced. There is a TSB for the camera. 
Jan 2014

14500 mi
Service Engine Light came on. Car started running rough. ECM was reprogrammed. Dealer said there was a TSB for this issue. 
Infiniti M in Colorado, United States
Apr 2011 - Dec 2017
Jun 2011

1000 mi
Center counsel cover creaked when arm was rested thereupon. Dealer replaced cover: problem solved. Relatively minor issue but dealer stepped up with the repair.  
Sep 2011

3000 mi
Rattle in door. Second attempt to get repaired. Rattle is intermittent so dealer claims they did not experience it. 
Jun 2012

11000 mi
In the last six months the car has stranded me three times. Each time the battery has been shot. Car is on its fourth new battery. 
Sep 2012

13000 mi
Car died again. went for a 60 minute run at a local park and when I came back the car was dead. lights were not left on and the car was shutdown. Brake pedal exhibited some stiction when initially pushed 
Infiniti M in New Hampshire, United States
Jul 2010 - Apr 2016
Mar 2012

14000 mi
Updated Transmission Software Navigation Software Update 
Sep 2015

35000 mi

US $145
Replaced squealing belts 
Infiniti M in Alabama, United States
Feb 2012 - Mar 2016
Mar 2012

8000 mi
Inoperable rear sunshade Fixed rear sunshade under warranty Replaced peeling steering wheel under warranty. 
Nov 2012

30700 mi
Distorted rear view camera, dealer replaced camera. 
Dec 2012

32000 mi
Replaced transmission due to harsh shifting, metal found in transmission 
Jun 2013

47000 mi
There is a vibration from 0-35mph. The front driveshaft assembly was replaced but did not fix the problem. I have an appointment for next week to have the rear driveshaft replaced under warranty.  
Sep 2013

55000 mi
Front differential replaced due to vibration 
Jun 2014

80000 mi

US $3800
Bad sensor on camshaft 
Infiniti M in Ontario, Canada
Aug 2016 - Mar 2018
Aug 2016

96100 mi

C $40
serpentine belt tensioner bearing 
Dec 2016

88040 mi

C $700
Valve timing control solenoid 
Mar 2018

103540 mi

C $800
Link bar for sway bar was replaced as bushing was worn out.  Also replaced rear rotors and pads. 
Infiniti M in Virginia, United States
Mar 2011 - Feb 2016
Apr 2011

33000 mi
Complained about creaking from top of windshield... mainly in cold weather. Dealer bonded metal joints, but problem not resolved. I now believe noise is coming fr behind dash or exterior winshield cowl. Will return to dealer next week. 
May 2011

34000 mi
They padded the cowl and that fixed the problem. 
Oct 2011

39000 mi
Lubed squeaky power steering column. Replaced power window switches, rear sunshade, and Bluetooth Mic as part of recall. Lubed squeeky power steering column. ..Also updated ECM with new software code to fix delay in transmission complaint..  
May 2012

45200 mi
Check Engine Soon light came on and engine idle increased fr 400rpm to 1000rpm. Dealer stated they reprogramed ECM as part of TSB 12-018. Seems to have fixed the prob. Check Engine Soon light came on and engine idle increased fr 400rpm o 1000rpm. Dealer stated they reprogramed ECM as part of TSB 12-018. Seems to have fixed the prob. 
Sep 2012

48000 mi
Rear view camera displayed distorted view or black screen. Dealer replaced screen, but that didn't work. Went back 2nd time & dealer replaced camera and cable. Fixed the prob. Steering column squealed when moving down into position.. Dealer replaced column, but in the process, somehow the dealer did something that caused the steering wheel to peel. They replaced that part the next time I came in for service. 
Mar 2013

56000 mi
Failed emissions inspection - dealer replaced gas cap. Dealer also updated ECM/TCM transmission software because of acceleration lag. 
Infiniti M in Illinois, United States
Sep 2010 - Mar 2018
Jun 2011

6000 mi
Rough / Agressive downshifting of transmission, transmission holding low gears while coasting, rough idle. Addressed via TSB software reflash of ECM 
Dec 2011

12000 mi
Bluetooth Microphone Replacement Replaced Rear Sunshade Assembly Reprogramed Nav to correctly handle Call Waiting on bluetooth Steering Wheel finish peeling off in areas. Known issue addressed in TSB/ITB 
Apr 2012

14500 mi
Service Engine Soon light came on. Dealer had to replace Air Fuel sensor 
Sep 2012

19000 mi
Rattles in both front doors over bumps and with certain audio tracks. Dealer reinstalled loose wood trim and added padding in doors to reduce vibration. 
Jan 2013

13700 mi

US $212
Service Engine Soon light on. Dealer recommended Fuel Injector and Intake flush. Vibration / high idle and rough shifting. Dealer also updated ECM software 
Nov 2013

28100 mi
Airbag Warning Light. Dealer replaced Airbag Sensor. Airbag warning light returned after 1 week. After Airbag Warning light came on for second time after first repair, dealer replaced driver's side airbag in steering wheel. 
Mar 2014

31000 mi
Loud humming noise at highway speeds. Dealer replaced right rear wheel bearing assembly 
Sep 2014

32000 mi
Passenger Side Door Unlock button stopped working 
Infiniti M in Alberta, Canada
Jul 2014 - Jun 2017
Sep 2014

11780 mi
Ash tray lid won't close. Covered under factory warranty. 
Feb 2015

16060 mi
Tcm reprogram to resolve slow response Pass headlight replaced. Very slight condensation marks. 
Feb 2016

31040 mi
timing belt technical bulletin 
Infiniti M in Massachusetts, United States
Jan 2011 - Feb 2011
Feb 2011

400 mi
radio/handsfree wasn't working, was missing proper fuses when car was prepped for delivery. radio/handsfree wasn't working, was missing proper fuses when car was prepped for delivery. 
Infiniti M in New York, United States
Oct 2014 - Dec 2016
Nov 2015

67000 mi

US $100
Interior lights would not turn on when door was open. Dealer replaced BCM, main dash harness, dash sub harness, and part of the CANBUS system (plug melted). 
Jun 2016

79000 mi
After my timing chain recall visit, the tech got air in the coolant system. Had to have system bled. 
Nov 2016

83900 mi
Navigation screen replaced per ITB due to flicker Both keyfobs failed and would not work even with new batteries Steering wheel trim pieces replaced due to peeling per ITB 

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2011 Infiniti M 4dr Sedan

330-horsepower 3.7L V6 7-speed shiftable automatic RWD

Infiniti M in Virginia, United States
Nov 2013 - Oct 2014
Nov 2013

23000 mi
steering wheel was off center. Dealer adjusted based on a TSB for the issue. Covered under warranty. 
Dec 2013

25000 mi
Noticed gauge in one rim after having new tires put on at the dealer. Had rim resurfaced, refinished. 
Oct 2014

36000 mi
squeak in the break pedal 
Infiniti M in California, United States
Dec 2012 - Dec 2017
Feb 2014

27000 mi
Replace driver side seat cushion, the leather cracked 
Oct 2015

58700 mi

US $750
Mass air flow sensor went bad, replaced both 
Infiniti M in Texas, United States
Feb 2014 - Dec 2016
Feb 2014

59000 mi

US $350
Transmission Knob selector broken and also performed 60k mile service 
Infiniti M in Georgia, United States
Apr 2013 - May 2013
May 2013

26000 mi
dashboard rattle 
Infiniti M in California, United States
Jan 2014 - Mar 2018
Jul 2014

51000 mi
A grinding noise (motor) started to appear when the car was put into gear. Owner diagnosed it to be the motor for the rear window shade (only in some cars). The car was taken to the dealer, diagnosed to be the cause and the part was order. 
May 2017

90000 mi

US $54
Rear window motorized shade makes a grinding sound every time the car is placed in reverse. This is apparently NOT covered by the Infiniti "Premium", top of the line, extended warranty and would have cost almost $700 to fix for the second time in 2 years. We declined to fix it at this time. SiriusXM looses signal frequently enough that the subscription to the service is basically useless. Dealer recommended replacing the antenna. This part is also not covered by the Infinity Premium extended warranty and would have cost me almost $1000 to fix. We declined. 
Infiniti M in California, United States
Jun 2010 - Dec 2017
Oct 2011

15000 mi
Paint chipping along edge of rear d/s door. 
Feb 2013

24700 mi

US $360
Second time since owning. Paint on rear d/s edge of door chipped off. 
Infiniti M in California, United States
Jun 2014 - Jan 2015
Jan 2015

63000 mi
Oil Leak. - Lower oil pan was resealed 
Infiniti M in California, United States
Sep 2010 - Mar 2011
Jan 2011

8000 mi
Reset of window switches 
Mar 2011

9000 mi
Steering wheel coating peeling. Also rattle in front doors still not fixed. 
Infiniti M in California, United States
Apr 2011 - Aug 2013
Jun 2011

6000 mi
Annoying rattle inside the dashboard which was becomnig progressively worse. 
Sep 2011

8000 mi
Plastic housing that encloses electronics above rear view mirrors became detached. 
Infiniti M in Saudi Arabia
Jun 2011 - Jul 2012
Jul 2012

9920 mi
right car seat is vibrating. 
Infiniti M in Georgia, United States
Jun 2010 - Aug 2013
Dec 2010

7000 mi
Bluetooth issues Dash Rattles 
Mar 2011

9000 mi
Bumper alignment caused paint wear 
Sep 2011

17000 mi
Bluetooth recall to fix bad bluetooth Rear window shade made noise and stopped working 
Feb 2013

37000 mi
Warning light for the 4 wheel steering 
Infiniti M in Georgia, United States
Nov 2012 - Oct 2017
Jul 2014

47000 mi
Power tilt steering wheel squeaked while moving downward. Dealer ordered new tilt servo for steering wheel. Warranty repair. 
Nov 2014

52800 mi
Pedal was sinking to floor again. Master cylinder replaced. 
Mar 2015

57000 mi
Headlight intensity momentarily drops when braking. 
Jul 2016

77000 mi

US $265
Serpentine belt replaced. 
Infiniti M in Arizona, United States
Apr 2011 - Mar 2018
Apr 2014

29200 mi
Emissions control - loose gas cap alert triggered service engine soon warning. No problem found. 
Sep 2016

50000 mi

US $70
Instrumentation - after change of battery, instrument cluster showed error code that had to be cleared by dealer. My attempts to clear the code failed. 
Feb 2017

56000 mi

US $275
Replaced rear brake pads and resurfaced rotors. 
Infiniti M in Florida, United States
Sep 2011 - Jan 2012
Nov 2011

26200 mi
Replaced BCM Module - car out of service for 2 weeks while part ordered from Japan. Replaced BCM Module - car out of service for 2 weeks while part ordered from Japan. 
Dec 2011

27000 mi
Airbag light comes on for passenger seat with passenger in the vehicle, meaning the airbag is turned off. Best thing dealer came up with is to pull over and turn on/off car. 
Infiniti M in Tennessee, United States
Nov 2010 - Mar 2018
Oct 2013

44700 mi
Cruise, Lane departure, blind spot would not function 
Aug 2014

58200 mi
Dead Battery. Car had to be towed 
Mar 2015

68000 mi

US $400
Blind spot technology 

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2011 Infiniti M 4dr Sedan

330-horsepower 3.7L V6 7-speed shiftable automatic AWD

Infiniti M in Ontario, Canada
Aug 2014 - Mar 2018
Jun 2017

70060 mi

C $700
Rear brake pads and rotors replaced. 
Feb 2018

76260 mi

C $900
Front brake replacement (pads and rotors) 
Infiniti M in Massachusetts, United States
May 2014 - Jun 2015
Sep 2014

18000 mi
There is a speaker buzz that other owners have also reported. Dealer could not duplicate and Problem not yet solved. Dealer promises on my next service to find and resolve with my assistance. 
Mar 2015

24000 mi
Heated Steering wheel ceased heating. Dealer replace wheel. 
Jun 2015

25000 mi
Passenger door rattling sound. Common issue with no known fix. Replacing speaker does nothing. 
Infiniti M in New York, United States
Apr 2016 - Jun 2017
May 2016

53000 mi

US $100
Unsafe play in the steering wheel. Driving felt like a forearm workout, Steering rack was replaced. 
Infiniti M in New Jersey, United States
Jan 2012 - Nov 2013
Sep 2012

15000 mi
Wiper nozzles shoot washer fluid only on the lower quarter of the windshield. 
Infiniti M in Ontario, Canada
Aug 2010 - Sep 2016
Jun 2012

16740 mi
Rear sun screen malfunctioned and would not completely retract 
Sep 2013

29760 mi
Out of town trip car suddenly slowed down and started jerking. Transmission kept shifting up and down. Would not go over 60 K/hr.Called road side assist response was great. Trucked 250 KM to toronto. Two air flow sensors replaced. 
Infiniti M in Minnesota, United States
Sep 2010 - Mar 2018
Jan 2015

57800 mi

US $200
Tire pressure sensor leak 
Infiniti M in Ohio, United States
Nov 2010 - Dec 2014
Feb 2011

3000 mi
tapping glass noise, resolved by padding the "cowl" on the outside of the windshield  
Aug 2011

9000 mi
steering wheel was peeling 
Oct 2011

12400 mi
stabilizer arm replaced motor and sensor for steering wheel adjustments motor and sensor for steering wheel adjustments stabalizer arm replaced 
Aug 2013

42000 mi
crack in the power steering pump, causing loss of fluid 
Infiniti M in Massachusetts, United States
Jul 2010 - Sep 2016
Sep 2011

30000 mi
TSB for nav system, microphone and rear sun shade 
Nov 2011

34000 mi
Failed #6 fuel injector. Warranty repair: Injector replaced, exhaust valves replaced, cylinder head replaced. Repair done over Thanksgiving holiday-would have been 5-6 days normally. 
Jul 2015

124200 mi
Car would not hold a charge - battery would be drained after sitting for less than 2 hours. The computer software was reloaded and the system was rebooted. 
Infiniti M in Wisconsin, United States
May 2010 - Oct 2010
Jul 2010

1300 mi
Faulty gas cap caused service engine soon light to come on. Windshield is scratched and very visible when driving into the sunlight. Don't want a replacement windshield at this point since I have had problems in the past with them 
Infiniti M in Connecticut, United States
Mar 2010 - Sep 2011
May 2010 Uncertain handling at highway speeds. Blamed on tramlining. Willing to align wheels, but dealer equipment not yet updated for 2011. 
Infiniti M in New York, United States
Apr 2010 - Mar 2018
Aug 2012

14300 mi
outside temperature gauge very slow to respond. Not repaired, dealer did not have a fix. 
Feb 2013

16700 mi
battery dead after 4 days in garage, key system error message. dealer reprogrammed key and charged battery. battery dead again after 2 days in garage. second trip to dealer, engine module was reprogrammed and battery replaced as per service bulletin 
Infiniti M in New Jersey, United States
Apr 2010 - Dec 2013
Mar 2012

58000 mi
Entire Audio system stopped working. 
Infiniti M in Pennsylvania, United States
Nov 2010 - Dec 2012
Jun 2011

4000 mi
transmission reflashed 
Infiniti M in New York, United States
Jan 2011 - Sep 2013
Sep 2013

30000 mi
Noise when turning right 
Infiniti M in New York, United States
Sep 2013 - Jan 2016
Sep 2014

83000 mi
this repair was covered by used Infinity used car program. Sway bars need replacement. 
Jun 2015

94000 mi

US $1100
wheel bearing power steering hose failed had to get it from Japan. 
Infiniti M in Maryland, United States
Apr 2014 - Sep 2015
May 2015

60000 mi
Very hard shifts. Transmission was replaced. I was first told next day, then told a part was needed and it would be an extra day, then told that Infinity said that xmssn had to be replaced and it would be two weeks. It was nine weeks. 
Infiniti M in Kentucky, United States
May 2014 - Jun 2016
Sep 2014

62000 mi
Fuel cap needs to be turned to click three times so it seals properly, but this is not written anywhere on the vehicle so I did not know about this requirement until the service associate told me. Car would not start, and engine did not turn over. Following a jump-start, the dealer recharged the battery. However, "Service Engine" light came back after one day and is still on two days later. 
Jun 2015

76000 mi

US $60
The SES light came on, but there was no affect on vehicle performance. Dealer diagnosed it as a code emanating from AC system. They cleared the code and told me to return if it came on again. No issues since then. 
Infiniti M in New York, United States
Jun 2011 - Apr 2018
Dec 2012

17000 mi
small panel below and in front of driver's door was falling off. 
Jun 2013

20000 mi
Battery died. Dealer replaced battery at no charge. 
Aug 2013

20500 mi
Car was not able to start. Dealer explained that there is a flaw in system: when turning the ignition off, you need to make sure that the light tells you that turnoff was successful. Otherwise, the system continues to run. Drained battery. 
Aug 2014

25300 mi
Rear camera was replaced because it stopped working correctly. 
Mar 2015

28000 mi
Windshield cracked, probably due to cold weather. Replaced at Safelite. 
Jun 2017

40000 mi

US $875
collision avoidance system was not working and needed repair. rear brakes and rotors needed replacement. Dealer performed. 
Apr 2018

42000 mi

US $275
IBA light intermittently went on and then off and later on, etc. I have been reporting this issue for the last two or three years and the dealer could not find the problem. Service Engine light was on. Dealer replaced oil sensor. 
Infiniti M in Virginia, United States
Feb 2010 - Sep 2017
Oct 2011

6200 mi
Updated nav and voice recognition software. Replaced window control switches. Rear sunshade system replaced. 
Infiniti M in Massachusetts, United States
Jan 2011 - Feb 2013
Sep 2011

5000 mi
Rear sunshade would not go down. Dealer also replaced the microphone for Bluetooth and updated computer. 
Infiniti M in New Jersey, United States
Apr 2011 - Apr 2012
Mar 2011

7089 mi
software update 
Nov 2011

13000 mi

US $120
BT nav update to fix issues passenger door speaker buzzed 
Apr 2012

16000 mi

US $200
steering wheel peel 
Infiniti M in Iowa, United States
Oct 2011 - Sep 2013
Dec 2011

24000 mi
Also plastic bits caused rattle in passenger door (stereo). 
Infiniti M in Delaware, United States
Aug 2014 - May 2016
Mar 2015

54000 mi

US $100
Front left caliper failed to completely release and warped rotor. Dealer replaced L and R calipers, L rotor and installed new front brake pads. Work performed under extended warranty. 

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2013 Infiniti M Repair Histories

See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how frequently 2013 Infiniti M problems occur, check out our car reliability stats.