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2015 Infiniti Q50 Technical Service Bulletins (TSBs)

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TSB Date Problem Area TSB Text
05/07/18 NHTSA ID: 10136202
TSB ID: ITB13-052b

Intelligent key not detected / engine will not start this bulletin has been amended to update the applied vehicles. no other changes were made. please discard previous versions of this bulletin.
01/29/18 NHTSA ID: 10127461
TSB ID: ITB00-024g

Brake noise/judder/pedal feel diagnosis and repair this bulletin has been amended to include vehicles built up to the publication date. also, tips for using the procut? brake lathe were added on page 8, and a brake noise diagnostic works
10/14/17 NHTSA ID: 10119264
TSB ID: ITB16-047

Infiniti; diagnosis information for abs dtc c1130 service information when diagnosing for dtc c1130 (engine signal): ecm related dtcs (p-codes) must be diagnosed, repaired, and dtcs erased first. - dtc c1130 is an abs dtc that indicate
10/14/17 NHTSA ID: 10119258
TSB ID: ITB16-037b

2014-2016 q50; air mix door motor lh service information this bulletin has been amended throughout. discard all previous versions of this bulletin.
10/14/17 NHTSA ID: 10119255
TSB ID: ITB13-052a

Intelligent key not detected / engine will not start this bulletin has been amended to update the applied vehicles and make changes to the body of the bulletin. please discard previous versions.
09/13/17 NHTSA ID: 10117392
TSB ID: ITB17-042a

Infiniti; dtc p0456 caused by evap leak at vent control valve o-ring this bulletin has been amended. the applied vehicles and claims information sections have been revised. no other changes have been made. please discard previous version
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08/01/17 NHTSA ID: 10109193
TSB ID: ITB17-018

Ball joint axial end play procedure service information when working on the front suspension, use the updated service information in this bulletin along with the electronic service manual (esm). the updated information in this bulletin
08/01/17 NHTSA ID: 10109195
TSB ID: ITB17-026

Infiniti; fuel tank is slow or difficult to fill if you confirm the fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). important: make sure this incident has been duplicated at a gas station by deale
05/14/18 Brakes and Traction Control NHTSA ID: 10136642
TSB ID: ITB11-005d

Wheel balancing service information this bulletin has been amended. the publication date has been revised to include the latest models and model years. no other changes have been made. please discard previous versions of this bulletin.
05/14/18 Electrical and Air Conditioning NHTSA ID: 10136635
TSB ID: IPSB15-286a

Dbs enhancement ? checking inventory for open campaigns update february 26, 2018 please discard earlier versions of this bulletin the announcement from december 21, 2015 has been revised to include: 1. new functionality for identifyin
05/14/18 Electrical and Air Conditioning NHTSA ID: 10136638
TSB ID: ITB03-051L

Headlamp fogging this bulletin has been amended. the applied vehicles section has been revised. no other changes have been made. please discard previous versions of this bulletin.
05/14/18 Electrical and Air Conditioning NHTSA ID: 10136647
TSB ID: ITB12-011k

Telematics service information this bulletin has been amended. changes have been made throughout. it is necessary to read the revised procedure(s) in entirety to properly perform the action(s). please discard previous versions of this bu
02/20/18 Electrical and Air Conditioning NHTSA ID: 10129108
TSB ID: ITB12-011j

Telematics service information this bulletin has been amended. a correction was made to the service procedure on page 15. no other changes were made. please discard previous versions of this bulletin.
01/29/18 Electrical and Air Conditioning NHTSA ID: 10127463
TSB ID: ITB12-011i

Telematics service information this bulletin applies to vehicles that are equipped with factory navigation system. this bulletin has been amended. changes have been made throughout. you must read the entire bulletin to understand all
10/24/17 Electrical and Air Conditioning NHTSA ID: 10120571
TSB ID: P7331

Disabling the 2g tcu voluntary service campaign ***** campaign summary ***** infiniti is conducting a voluntary service campaign to disable (turn off) the 2g telematics control unit (?2g tcu?). the subject qx56/qx80, jx35/qx60, m37/m56/
10/24/17 Electrical and Air Conditioning NHTSA ID: 10120580
TSB ID: ITB16-037a

2014-2016 q50; incorrect difference in hvac vent temperatures the information in the previous version of this bulletin is no longer valid. please discard the previous version of this bulletin.
10/14/17 Electrical and Air Conditioning NHTSA ID: 10119254
TSB ID: ITB13-026f

Display control unit replacement this bulletin has been amended. modifications have been made to include 2017 q50, q50 hybrid, q60, qx30, qx60 and qx60 hybrid vehicles. no other changes have been made. please discard all previous version
10/14/17 Electrical and Air Conditioning NHTSA ID: 10119181
TSB ID: ITB16-037c

2014-2016 q50; incorrect difference in hvac vent temperatures this bulletin has been amended throughout. discard all previous versions of this bulletin.
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10/11/17 Electrical and Air Conditioning NHTSA ID: 10118683
TSB ID: ITB12-011h

Telematics service information this bulletin applies to vehicles equipped with factory navigation system. this bulletin has been amended. information for several 2018 models has been added. no other changes have been made. please disc
09/13/17 Electrical and Air Conditioning NHTSA ID: 10117391
TSB ID: ITB17-030b

2014-2016 q50; occupant classification system retrofit this bulletin has been amended. pages 20 and 22 have been revised. no other changes have been made. please discard all previous versions of this bulletin.
09/13/17 Electrical and Air Conditioning NHTSA ID: 10117390
TSB ID: ITB17-030a

2014-2016 q50; occupant classification system retrofit this bulletin has been amended. the claims information section has been revised. no other changes have been made. please discard previous versions of this bulletin.
08/01/17 Electrical and Air Conditioning NHTSA ID: 10109168
TSB ID: REVISION 2-PC451

2g telematics hardware replacement client satisfaction initiative the announcement from november 3, 2016 has been revised to include: - 283b0-3ja6a is the part number being used for all vehicles, except q50 o this part supersedes the p
08/01/17 Electrical and Air Conditioning NHTSA ID: 10109183
TSB ID: REVISION 3-PC451

2g telematics hardware replacement client satisfaction initiative the announcement from january 3, 2017 has been revised to include: - campaign repair bulletin, itb17-007 has been developed and is now available on nnanet, and asist. pl
08/01/17 Electrical and Air Conditioning NHTSA ID: 10109233
TSB ID: ITB17-015

Navigation system reboots when sxm traffic is enabled if you confirm the navigation system in an applied vehicle reboots when sxm traffic is enabled. note: perform the steps in this bulletin only if the above condition occurs while the
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08/01/17 Electrical and Air Conditioning NHTSA ID: 10109235
TSB ID: ITB17-030

2014-2016 q50; occupant classification system retrofit service information the information in this bulletin is provided for customers who have concerns with their vehicle's occupant classification system (ocs) operation after all campai
02/14/17 Electrical and Air Conditioning NHTSA ID: 10091571
TSB ID: ITB16-037

2014-2016 q50; incorrect difference in hvac vent temperatures if you confirm: the driver side vent is warmer by 10°f or more than the passenger side with the hvac¿s dual temp mode selected and the a/c set on both sides at 60°f. - this
02/13/17 Electrical and Air Conditioning NHTSA ID: 10091427
TSB ID: ITB12-011F

Telematics service information vehicles equipped with factory navigation system this bulletin has been amended. modifications have been made to include qx30. no other changes have been made. please discard all previous versions of th
02/13/17 Electrical and Air Conditioning NHTSA ID: 10091381
TSB ID: ITB09-059D

Intelligent key battery voltage check and replacement this bulletin has been superseded by itb15-026. infiniti; signal tech-ii intelligent key battery test and signal check please discard previous versions of this bulletin.
02/13/17 Electrical and Air Conditioning NHTSA ID: 10091385
TSB ID: ITB15-026A

Infiniti; signal tech-ii intelligent key battery test and signal check this bulletin has been amended. changes have been made throughout. please discard previous versions of this bulletin. if you confirm the intelligent key intermittent
07/07/16 Electrical and Air Conditioning NHTSA ID: 10075628
TSB ID: ITB16-014

Summary to be provided on a future date.
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07/07/16 Electrical and Air Conditioning NHTSA ID: 10075617
TSB ID: EL13-023E

Summary to be provided on a future date.
07/07/16 Electrical and Air Conditioning NHTSA ID: 10075626
TSB ID: EL16-014

Summary to be provided on a future date.
06/22/16 Electrical and Air Conditioning NHTSA ID: 10074548
TSB ID: ITB15-035

Summary to be provided on a future date.
02/19/15 Electrical and Air Conditioning NHTSA ID: 10056785
TSB ID: ITB-14-051

Infiniti: on some vehicles, the forward collision warning (fcw) malfunction has been or is on and fluid level for brakes is normal and the abs control unit needs programming, per service procedure. model 2013-14 jx35, qx60, 2014-15 q50.
03/26/18 Other NHTSA ID: 10130479
TSB ID: ITB13-026h

Display control unit replacement this bulletin has been amended. the applied vehicles section has been revised. no other changes have been made. please discard previous versions of this bulletin.
02/20/18 Other NHTSA ID: 10129111
TSB ID: ITB18-003

Reduced vehicle load capacity label (regulatory requirement) this bulletin applies to vehicles equipped with dealer installed or vpc installed accessories. service information the national highway traffic safety administration (nhtsa
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01/29/18 Other NHTSA ID: 10127465
TSB ID: ITB17-009a

Window glass warranty information this bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. no other changes have been made. please discard previous versions of thi
01/29/18 Other NHTSA ID: 10127443
TSB ID: ITB17-059

2015 ? 2016 q50 and q50 hybrid; front seat vibration if you confirm there is a rattle or vibration in the front driver or passenger seat when driving. action replace the front seat rail nuts with the new ones listed in the parts infor
01/29/18 Other NHTSA ID: 10127462
TSB ID: ITB09-039e

Windshield cracking this bulletin has been amended to apply to the latest models and model years. also, warranty information on pages 1 and 8 has been updated. no other changes have been made. please discard previous versions of this bul
01/29/18 Other NHTSA ID: 10127441
TSB ID: ITB13-026g

Display control unit replacement this bulletin has been amended. the applied vehicles section and part 1 of the service procedure have been revised. no other changes have been made. please discard previous versions of this bulletin.
10/24/17 Other NHTSA ID: 10120581
TSB ID: ITB16-040

2013 jx35 and 2014 ? 2015 qx60; door mirror glass will not return after shifting reverse to drive applies to vehicles equipped with automatic drive positioner if you confirm the door mirror glass (lh and rh) automatic tilt down-up fe
10/24/17 Other NHTSA ID: 10120545
TSB ID: ITB17-007

Client satisfaction initiative 2g telematics hardware replacement this bulletin applies to vehcile equipped with navigation systems only. service information on february 26, 2016 infiniti announced that it was sending a reminder noti
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10/24/17 Other NHTSA ID: 10120576
TSB ID: ITB12-011g

Telematics service information this bulletin has been amended. modifications have been made to include 2017 q50, q60, q70, qx60, and qx80 vehicles. no other changes have been made. please discard all previous versions of this bulletin.
10/14/17 Other NHTSA ID: 10119216
TSB ID: ITB17-041

Voluntary service campaign infiniti; 2g telematics hardware deactivation introduction infiniti is conducting a voluntary service campaign (in the u.s. only) on certain specific 2013-2016 infiniti vehicles equipped with 2g telematics ha
10/14/17 Other NHTSA ID: 10119212
TSB ID: ITB16-021a

Theft alarm sounds when vehicle is locked, unlocked, or door/trunk opened this bulletin has been amended. the applied vehicles and parts information sections have been revised. no other changes have been made. please discard previous ver
10/14/17 Other NHTSA ID: 10119260
TSB ID: ITB16-042a

2014-2017 q60 and q50; power windows do not operate correctly service information if power is interrupted to the power window system, it may cause one or more of the following symptoms to occur on one or more power windows: - auto-up d
10/14/17 Other NHTSA ID: 10119284
TSB ID: REVISION 1-PC451

2g telematics hardware replacement client satisfaction initiative the announcement from september 2, 2016 has been revised to include: - the telematics upgrade for 2014-15 q50 is now available. the procedure and part information has bee
10/11/17 Other NHTSA ID: 10118678
TSB ID: ITB11-005c

Wheel balancing service information this bulletin has been amended. the publication date has been revised to include the latest models and model years. no other changes have been made. please discard previous versions of this bulletin.
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02/07/17 Other NHTSA ID: 10090705
TSB ID: ITB16021

2014 - 2015 q50; theft alarm sounds when vehicle is locked, unlocked, or door/trunk opened
02/07/17 Other NHTSA ID: 10090704
TSB ID: ITB16012A

This bulletin has been amended in the title and service information section, including step 2a on page 3. discard all previous versions of this bulletin. 2015 q50 & qx60; intelligent key buttons inoperative but request switches work

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Infiniti Q50 TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.