Worried about potential repair costs? An extended warranty can provide peace of mind.
Chart based on 67 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
Both tail lights had cracks and condensation on the top of the tail light
4020 mi
Squeaks comming from the cross-beam of the panoramic sunroof. Appears a piece of the trim was broken at assembly plant. Replaced and covered by warranty.
9300 mi
Panoramic sunroof squeezing. Pinch protection engaging and won't close. Had to bypass protection and pull on it to close. Manufacture bad installation. Dealer realigned tracks and lubricate. Problem solved.
18600 mi
Panoramic sunroof closing slowly with some noise. Even had to pull on it to close it since it was returning in open position because of reversing safety feature (so hard to close it thinks something is trapped in the opening). Dealer cleaned the rails and lube them. Second time the issue appears after winter period.
4340 mi
Sunroof wont close... Dealer change tilts (TSB 125) lever and grease rails. Work done under warranty.
38000 mi
Head rest plastic piece was loose.
16000 mi
Had TSB performed to deal with panoramic sun roof that would not close without a lot of manual assist.
Plastic shielkd behind rear tire filled with slush and snow. The weight caused it to break a snap connector and fall downward. Dealer acknowledged it was a flawed design and BOLTED it back in place to avoid having another snap fail.
Bumper trim coming unglued from bumper They replaced the trim piece but it is also coming unglued a month or two later so I'm going to have to take it back in
58000 mi
The trim to keep the back bumper from getting scratched keeps lifting off. I have had it replaced twice now and it's coming off again.
91000 mi
US $458
Replace A/C Discharge Hose (leaking) and replace refrigerant
Seat creaking during turns, going downhill or braking. Started after dealer 'detailed' my vehicle. Repair was attempted, but am to bring back the vehicle and leave it with dealer for a day.
64580 mi
The driver's side chair was squeaking after the dealer attempted a botched 'detail' including 'cleaning' the carpeting
30260 mi
Rear door handle trim cover was broken off and had to be replaced. When the cover was replaced, it didn't have a perfect fit. I decided to rather fill the slight gap by myself to avoid any more delay.
32000 mi
Factory installed roof rack protective coating/paint was peeling on very top surface
Steering wheel started peeling, parts were ordered as they don't normally stock steering wheels. Steering wheel was peeling. This trip was to have the replacement wheel installed.
107000 mi
US $198
Rear passenger door [handle] broke/snapped off while being opened, needed to be replaced.
A few parts were replaced though the handle itself was able to be reused, it was the only piece (saved $112 off the repair bill!) as Kia had redesigned the assembly since my Sorento was manufactured.
16000 mi
Drivers seat cover needed replacing.
10400 mi
Trim around panoramic sunroof degraded and tore away. Was concerned that water might start leaking in. Entire sunroof was replaced as trim was not available separately.
10200 mi
US $200
Water leaking through sunroof which was previously replaced by another dealership under warranty.
17000 mi
replaced faulty sunroof switch
145000 mi
Lift gate, interior handle broke off on one side. Still functional but feels loose.
The lever to the 2nd row passenger seat broke off after being forced because it wouldn't move. Still waiting for part. Possible cause is going to need repair but this dealerships service center likes to drag things out.
driver seat trim around the power seat adjustment levers constantly breaking. Since purchase in Febuary 2012 this problem has been returned to dealer four times.
11500 mi
Same problem with the seat trim. We returned the vehicle to Kia dealer with appointment and was told that they were in conversation with Kia corporate office discussing this repair. this will be the 5th attempt by a Kia dealer.
20900 mi
Same problem as in past. The repairs last for a few weeks and the same problem reoccurs. I guess the solution will be to repair the problem, dispose of thr vehicle and replace it. Definitely not with a Kia.
Squeaks in the middle console on the front passenger side. Squeaks in the middle console on the front passenger side. Dealer knows the problem and resolve it.
47740 mi
Recalled
10000 mi
rattling from dash panels.
8000 mi
Rear wheel well plastic trim was falling off car- Dealer discovered that incorrect retainer clips were used during assembly
16000 mi
Rear bolts used to mount bumper rusting - Dealer ordered replacement parts
19100 mi
Still waiting from Dealer, Jim Shorkey to advise us if Kia will replace bolts and rusting panels on bumper-
27000 mi
Still waiting for dealer to resolve rusting stainless steel bumper panels..
54500 mi
Passenger door lock handle fell off
65000 mi
US $50
Other Passenger outside door handle fell apart/fell off car.
Dealer claims wear not covered by extended warranty.
16620 mi
Right rear passenger door handle was sticking.
Veh will be going in for same thing in October..
Local body shop said have a soft paint job, since then have found this to be known problem with KIA. District rep. met and took pictures Oct.4,2012 and said customer service would call but haven't heard from them since.
12000 mi
Paint coming off car LT year old. At factory rep. request took to dealer who sent me to independent body shop for estimate. Sent notice that they would pat $700 against estimate of $1404. Kia warranty useless.
12200 mi
After turning claim in with BBB,got agreement with Kia to paint hood,front fenders and top. Used estimate and got painted April 1- 5, 2013. Thanks, M.S.
i have rattles in my dashboard. they said it was fixed but not. this was the third trip to the dealer so i guess im going to take it back.
19200 mi
i took the car in for the same rattling problem in the dash borad and also a thumping sound coming from the rear of the car. i told the service manager about the problem they kept the car 3 days still not fixed.
The leather wrap on the steering wheel was prematurely wearing and peeling. The entire steering wheel was replaced at no charge and it is now better than new.
1240 mi
Headlights kept fogging up internal to the housing, foam filter removed from vent, this fixed problem.
23400 mi
The steering wheel leather started to peel. They replaced entire steering wheel.
23800 mi
Driver side inside door handles replaced under warranty for peeling.
2480 mi
Recall had previously replaced wiring harness on mood lighting.
Door panels had been removed by not replaced correctly. Vibration in right rear door panel when audio system was playing music with a strong base beat.
2824 mi
roof vibrates when opening it car pulls to the right
All of the A/C vent controls on the vents themselves came apart and fell into the a/c duct work. The dealer doesn't know why this happened but, it looks to be a manufacturing defect. All four a/c vents had to be replaced in the vehicle.
47700 mi
The steering wheel covering separated from the steel frame resulting in loss of a firm grip and ability to have full control of the steering wheel on all areas of the steering wheel itself.
58000 mi
A/C vents were fix again as the control arm broke off of the vents a second time.
22000 mi
An attachment broke on the drivers seat side panel with seat controls. Dealer ordered new panel last week and installed it in about 10 minutes today. Said it was the 6th or 7th they'd done, mostly on Sedonas. Very good job!
58000 mi
Replaced driver's seat trim panel, the one with the seat controls, for the second time. This part is not engineered strong enough to handle heavy drivers.
30000 mi
driver cloth seat tore apart. dealer said its not under warranty
than after haggling relented and agreed to replace cloth.
Creaky noise from front center console (around gear shifter). Added a spacer around a fastener under console. Cargo net clip broke under light force during extremely cold weather. Dealer ordered, will install later.
29200 mi
paint defect, body shop fixed
29000 mi
water drain clogged
15500 mi
Beige Seats became noticeable dirty despite cleaning. Shop cover under extended upholstery warranty
Underbody & Tow Bar corrosion, paint loss, serious pitting and surface corrosion. Sump guard showed new holes after blasting. Underbody stem cleaned, abraded, primed, chassis black and waxoyl. Tow Bar blasted, zinc primed and powder coate
192-horsepower 3.5L V6 4-speed automatic 4WD, part-time w/low range
90520 mi
Lots of rust. Also looked like repairs for regular maintenance (timing belt, differential and transmission fluid changes) as well as a feeling that the drive train will need work resulted in costs that would exceed the value of the vehicle.
73000 mi
Adjusted liftgate latch to eliminate rattle over bumps.
192-horsepower 3.5L V6 4-speed automatic AWD w/low range
62000 mi
US $320
Both headlights have badly darkened lenses
purchased new headlights with clear lenses
63000 mi
US $290
Replaced both headlights because the headlight lenses had fogged badly. UV maybe?
New headlights make the car see better at night and improve the look of the vehicle to like new.
