Worried about potential repair costs? An extended warranty can provide peace of mind.
Chart based on 66 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
Visor mount was hanging loose; there was a screw missing. Screw added, which fixed the issue. May have been related to the last trip to the shop for reading light issue.
Right after delivery, noticed that car has significant rattle in ceiling, near front of sunroof. The dealer could NOT fix - it continues to significantly detract from the enjoyment of the car! Also, when passenger seat empty (which it wasn't in test drives), heard major seat mount rattle - seems that seat wasn't securely mounted! This issues WAS addressed, and seems to be OK now.
Seems the rear right px seatback is not adjusted properly and rattles over bumps and with body flex Right front door strap bolt loose so when door opens the metal strap would not catch the door, would slide and would clunk as the strap hit the end of the bolt.
5580 mi
Seat actually had something internally loose which was causing the rattle. Right rear seat back swapped from another new car, all good now, no noises after 1000Km.
Sept 2017: Never a hint of a rattle now been 2 years since repair.
11300 mi
black paint over the drivers door is bubbling The leather on the drivers seat is flaking.. It seems to be cause by the seat belt rubbing on it.
Driver's side headlight was replaced under warranty. There were dried condensation marks on the inside of the headlight lens.
7000 mi
Whistling sound between 50-60 mph
8000 mi
Whistling sound from 50-70 mph. Found that noise coming from gap between hood and bumper. Removed front fascia below Kia emblem; noise persisted. Replaced rubber seal behind latch; noise persisted. Put foam cushion under radiator cover to push up on it; noise persisted. Managed to fix problem by adjusting a few screws in the bumper as well radiator cover. Clear coat from two rims were bubbling and starting to dissipate.
1500 mi
Front seat fabric wearing prematurely - fabric was bunching up along top of seat cushion. Fabric was resecured to the seat.
4500 mi
Excessive wind noise at highway speeds between 50 and 70mph. Driver's-side door only; passenger side does not exhibit this problem.
15000 mi
Installed additional weather stripping along driver's-side door using self-stick weather stripping.
16000 mi
US $200
Excessive wind noise still occurring on driver's side at and above 55MPH. Noise does not occur on passenger-side of vehicle. Additional weatherstripping installed to no avail.
17100 mi
Replaced window seal has now created a window rattle that did not exist previously.
Had to replace an entire side light assembly on passenger side of car. It was full of moisture.
12000 mi
Severe rattle in the dash. Right side near windshield. They could not fix it. Have to take it back and leave it. They have to remove the whole dash.
22000 mi
Rattle in upper right dash. Near window. After 2 trips. Still not repaired!!!
23000 mi
We will see if the rettle has been successfully repaired.
24700 mi
Same rattle in upper right dash. Kept car 18 days. Rattle came back five days later, in early August. back with me.Complained to KIA motors. A Tech rep is to get back and set up a meeting.
Front left inner door handle finish chipped.rnReplaced part as per recall.
13000 mi
After a long discussion with the dealer, he admitted that the paint quality of the Kia Soul is in his words "soft" and that they have had other complaints. Same for glass quality of front windshield. He took pictures of the problem areas.
20000 mi
Dealer replaced drivers side inside door handle as chrome was peeling off.
76000 mi
Replace inside door handle (Drivers side.) 2nd replacement
4000 mi
During heavy rain water leaks through front, side drivers window and the roof.
17360 mi
Front driver and passenger door handles had always felt rough and eventually the paint peeled off revealing plastic underneath and a sharp ridge that cut my hand. Door handles replaced under warranty
27900 mi
Paint had peeled off front door handles last year. Same problem with rear handles - both replaced.
Drive side headlamp had moisture within glass. Dealer replaced under warranty.
16000 mi
US $110
Right windshield garnish blew off during strong headwind on freeway
100000 mi
US $89
Lost the right side windshield "A" pillar molding when getting an air blast from a tractor trailer. Got one online. Used black duct tape until part arrived to keep wind noise less noticeable.
35000 mi
Moisture in headlight.
89900 mi
C $2000
Routine service LOF, brake service, rattle in rear on bumps. The rattle seemed to be related to the muffler. It was investigated and some minor work was done. Some improvement was made. Now it is back, same as before.
42000 mi
US $100
Water leak into interior primarily in the rear passenger seat area floor. Service Tech unable to determine the location of the leak. No repair completed. Still leaks during rainfall.
Sunroof switch only works intermittently. Dealer found faulty component. Replacing component under warranty.
39000 mi
Sunroof switch replaced 3rd time. Still doesn't work as designed. New recall may address the problem. Next service Apr 2015.
41700 mi
Sunroof still not working. Kia not responding to dealer inquiry (they say). Next appt Oct 2015 to diagnose the problem. My opinion - the motor is not working.
52000 mi
Sunroof problem finally fixed! The sunroof motor was locking up preventing the roof from opening. Motor was replaced and sunroof finally works.
15000 mi
The steering columm cover broke. Dealer ordered new parts and replaced for free under warranty.
16120 mi
Took 3 visits to get actuator switch fixed on door. Serviceman damaged door seals in effecting repair. Took 2 visits until they believed me and replaced door seal
26040 mi
Door still leaking despite being fixed twice.
6000 mi
Dealer keybox had damaged the driver's door seal. Dealer replaced the seal on this visit.
3000 mi
Odd wrinkles on steering wheel center/horn button.
Part ordered.
9000 mi
replaced center steering wheel (air bag cover) wrinkles still there - told it is the way the air bag is folded behind trim.
9000 mi
US $30
back rear window leaking at top when it rains or when i wash car.
Faint dark circle in paint, under clear coat on front driver fender. Size of tennis ball only seen in certain light. Dark circle under clear coat. Repaired under warranty.
The right rear wheel was damaged like it was curbed and the dealer replaced it out of their pocket. This occured in December 2009 when the vehicle was new.
15000 mi
Shift skirt replacement to fix 'missing' first gear when coming to a stop
1000 mi
Driver's side interior door handle, "Comfort Touch" paint worn off.
Never had a problem requiring repair, but the interior was the most scratch prone interior I've ever seen. Slightly above lightly scratching your nails on the interior leaves permanent scratches. Heard a rumor they changed the plastic formulation later.
6000 mi
Scratches on driver side, inside door panel. Panel was ordered under warranty.
7000 mi
The door panel was installed in less than 30 minute and I was completely happy with the results.
35000 mi
noticed a rattling in the front of the car. dealer found a loose bolt under the hood that was holding a shield on. tightened the bolt and no more noise.
38700 mi
Seat bottom needed to be replaced due to squeaking/creaking when driving.
Currently dealing with KIA Canada regarding poor quality interior door panels which scratch easily.
17700 mi
Creak in suspension or body. sound was not noticable due to rainy weather. Dealer attempted to fix but problem returned when weather dried out.
27000 mi
Creaking noise in seats when 2 occupants and cornering.
10300 mi
Replaced map lights due to rattle
12000 mi
Loud air duct noises when in air turbulance or behind semi trucks
24300 mi
Front right pillar had paint fading
2000 mi
Headlight was not positioned correctly in housing leaving a 1" gap between metal and light. Dealer claims it is fixed but it is still uneven and doesn't match the headlight in the housing on the other side.
25160 mi
C $40
interior mirror loose. Replaced
37000 mi
A-pillars came off of car while driving down the highway
42540 mi
The driver's seat lower cushion needed replacing. All done under warranty.
24000 mi
Driver door panel replaced under warranty; armrest had split open on top where elbow rested: straight line slit. I now avoid exerting any weight on the new (same as OEM) armrest. Driver door panel replaced under warranty; armrest had split open on top where elbow rested: straight line slit. I now avoid exerting any weight on the new (same as OEM) armrest.
There was a rattle inside the front passenger's side door panel. They took apart the seat, dash, and door panel to locate the problem. It was a loose piece that they tied down. This solved the problem.
1000 mi
Door panel plastic replaced.
Sunroof tracks were cracked on both sides causing a popping sound when you raised the Sunroof in the vent position.
