Worried about potential repair costs? An extended warranty can provide peace of mind.
Chart based on 72 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
Rubber seal surrounding headlight on driver's side was improperly installed; replacement required removal of bumper, grille and headlight assembly (4 hours to complete), loaner car provided
During previous repair, mechanic missed some of the clips holding in the wheel well liners. They came loose, fell down and rubbed against my tires, and had to be replaced.
39100 mi
Was an occasional rattle; Mazda dealer found 1 rivet was off on the gas tank shield, so they installed a rivet for $14. Sound came back after a week. Was there getting an inspection stkr & inspecting the front end for the recall; no issue.
Scratched interior trim panels replaced. Scratches were from normal wear and tear. After replacing with new ones, they're scratched again. These are the silver painted ones. The 2010 models have a fabric type which I would prefer.
78000 mi
US $168
fender plastic wheel well came apart and weather stripping liner on right came undone.
Dealer replaced flaking silver trim, common issue for this model
1000 mi
Paint missing from passenger side rear door edge.
19000 mi
Chrome trim piece fell off. Dealer ordered and installed new piece.
6000 mi
I discovered rust on my CX9 a couple of weeks ago, just above the license plate, the color matched/chrome insert that fits into the tailgate. Rust is starting in the joint area between the insert and the tailgate at several locations. I took it to the ...
16000 mi
Paint repair for rust around trim piece above license plate, similar to repair last year. Dealer stated he received recent service bulletin to isolate trim piece from body to prevent vibration causing rubbing of paint and rust development.
19840 mi
TSB 09-033/08
Paint peeling from interior armrest garnish
20460 mi
TSB 09-033/08
Paint peeling from interior armrest garnish
38440 mi
Small rust spot through paint right beside Mazda badge on rear lift gate. Re-painted under warranty.
136000 mi
US $60
BCM replaced due to water damage. Glass company finally determined water leaking from sunroof and repaired. Dealer paid for replacement parts and leak repair.
26500 mi
US $250
Window trim was warping. It was not covered under our extended warranty.
92000 mi
US $199
Sunroof leaking, replaced seal
104000 mi
US $215
Door handle broke
7000 mi
US $54
Paint peeling on the silver trim on the front doors Sunroof cover rattles when car is warm. Since the weather was very cold, dealer could not replicate the problem. They made some adjustments and agreed to look at it again when the weather is warmer and the problem is more apparent.
67000 mi
US $951
Window seal on driver's door replaced.
9000 mi
The chrome trim pieces on all four doors and the center console were easily scratched. Mazda released some newer parts that have more protection against minor scatches. Dealer replaced all pieces under warranty.
33000 mi
A rubber strip around the passenger door was loose. The dealer replaced the strip on the passenger door and the driver door. He said Mazda was aware of "some" problem with them allowing too much noise in.
10000 mi
I have had a rattle in the area of the cd in the dash for sometime. It only occurs on uneven roads. I think I will insist that the remove the console and replace it, hopefully they can alleviate the problem.
18000 mi
Driver side painted plastic arm rest was peeling. Found in TSB. Repaired by dealer.
I went in for my scheduled 2 week checkup and reported an exterior trim problem. Two parts were ordered.
1000 mi
Exterior trim on rt. side mirror was loose. part ordered and installed
10000 mi
Scratches on driver and passenger door trim. TSB indicates bad paint used on the original batch of these parts. Dealer ordered new door trim.
10000 mi
Replaced scratched door trim on both front doors.
27000 mi
US $93
Leaking sunroof. Dealer ordered new seal. New sunroof seal installed.
29000 mi
US $393
Flaking paint on hatch trim piece. Ordered new trim piece. Replaced the hatch trim piece due to flaking paint.
33000 mi
US $26
Rubber trim piece at bottom of driver's side of car was coming loose. Dealer replaced part, did not charge labor.
17000 mi
The sunglass holder broke.
86000 mi
Leaking windshield - resealed
12000 mi
paint failure on door trim panels. lower door gaskets had to be replaced both drivers and passenger side.
20000 mi
Rust on rear hatch Paint flaking off all 4 wheels.
29000 mi
US $1100
Replaced tires and did 30000 mile services. Also replaced interior trim.
620 mi
Rattle in centre console.
22320 mi
surface rust on tailgate and roof
52080 mi
Rust on tailgate has returned, coming from under paint due to a plastic insert in the tailgate rubbing against the metal. Previously repaired under warranty.
81220 mi
Rust bubbles re-appeared on tailgate. Previously repaired under warranty in 2010. Mazda agreed to pay for the repair as it was originally reported while under warranty.
Drivers seat belt buckle squeaking. Replaced drivers seat belt buckle. Rattles in both rear doors. Can barely hear rattle now.
13640 mi
car windows creak as you drive with windows down.
11000 mi
Rear armrest rattle TSB.
38500 mi
US $65
terrible brake squeal when in reverse. Mazda dealership would do nothing. Personal mechanic cut rotors, sanded pads, squeal gone. Chassis squeaks and rattles. Again Mazda did nothing. Personal mechanic lubed with lithium, problem solved.
15000 mi
Front end parts (hood, fenders, bumper cover)had severe (approx 50-60 chips through to primer) paint chipping problem. Mazda authorized a complete repaint of the front of the vehicle. Due to severe paint chipping (down to the primer in 20-30 places) on the front bumper cover, hood, and fenders; Mazda authorized a repaint of these parts after the zone manager compared our vehicle to their identical one with more highway miles and no vis
44000 mi
US $25
Leaking ac evap into cabin. Cleaned line. Fixed.
1000 mi
Clear Coat had white spots. Body shop repaired the issue at Mazda's expense.
Gas cap strap broken. Gas cap and strap replaced. Driver side lower front door seal pulled away from body. Price quoted was too high, so continued with duct tape holding it in place.
60000 mi
Rear temperature control knob broken. Had to replace the circuit board with it, and this would have been expensive if not for the extended warranty.
93000 mi
US $250
Replaced entire driver door seal to fix bad wind noise. Not warranty.
1000 mi
Repainted scratch that was on the car from the dealership.
6000 mi
A new side view mirror was ordered and installed, mirror still rattles.
90500 mi
US $1162
Sunroof drain clogged. Interior totally soaked. Carpets need to be cleaned. Padding underneath needs replacement
107000 mi
Sunroof drain clogs and has to be blown out every couple of months. If not it leaks into the driver side floor and thoroughly soaks it. Horrible design!
126000 mi
Sunroof drain clogged and leaking into drivers side of car. The sunroof drain has to be blown out every 4-5 months....the worst design flow of the CX-9!
4000 mi
The problem was a rattle in front of the driver seat position when accelerating under load. Most prominent at 2,000 RPM. The dealer didn't recognize the problem on the first visit to the shop, so a second trip was required. After recognizing the rattle during the second trip, the dealer added insulation and tied up loose cables and clips behind the dash. This didn't resolve the issue, so a new instrument cluster was ordered.
5000 mi
New instrument cluster installed to resolve rattle in dash.
31000 mi
Lots of wind noise from driver side door. Ordered new weather-stripping. Installed new weatherstripping.
82500 mi
US $70
Driver Window seal leaked air
145000 mi
US $600
Replaced BCM. (due to sunroof drain clogging, water leaked on BCM)