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2013 Ram 3500 Technical Service Bulletins (TSBs)

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TSB Date Problem Area TSB Text
05/21/18 NHTSA ID: 10136863
TSB ID: 18-022-13

Cummins 6.7l turbo diesel common diagnostic process new 6.7l cummins?turbo diesel common diagnostic process is now available as part of the standard diagnostic process located in techconnect>service info.
05/21/18 NHTSA ID: 10137067
TSB ID: 25-001-16

Diagnosing a urea module that is exposed to diesel fuel this bulletin involves discussing what will happen to the rubber material used in the urea pump when exposed to diesel fuel. this unit is sometimes referred to as the selective cata
05/21/18 NHTSA ID: 10136985
TSB ID: 14-001-14 REV. A

Fuel gelling in cold ambient temperatures this bulletin involves reconfiguring the body control module (bcm). some customers may experience a malfunction indicator lamp (mil) due to fuel related diagnostic trouble code (dtc) and/or may h
05/21/18 NHTSA ID: 10136919
TSB ID: 11-001-14

Weld length on exhaust hanger bracket too short this bulletin involves inspecting the selective catalytic reduction (scr) inlet exhaust hanger bracket weld length and increase the weld length if too short. the exhaust inlet hanger bracket
02/20/18 NHTSA ID: 10128948
TSB ID: 09-001-13

Gasoline engine diagnostic inspection procedure this bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. this procedure is to be used prior to conducting any engine related repairs
11/02/17 NHTSA ID: 10121720
TSB ID: 18-022-16 REV. A

Flash: 6.7l diagnostic and system improvements this bulletin involves selectively erasing and reprogramming the engine control module (ecm) with new software. several software improvements are available for vehicles equipped with a cummi
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11/02/17 NHTSA ID: 10121737
TSB ID: 68210071A$

Intake grid heater grid heater relay 2012 - 2016 6.7l cummins engines with intake heater issues or dtc p2609 and p0542, please replace the intake heater grid and relay as a set. 68210071a$ (relay) and 05187880a$ (grid). inspect electrica
11/02/17 NHTSA ID: 10121748
TSB ID: 9003779

Diesel particulate filter (dpf) assembly if a customer comes in with a check engine light for p2002 which has led to replacing the dpf, please contact dean armstrong at cell (248)-202-8148. cummins engineering is currently investigating
06/22/16 NHTSA ID: 10074936
TSB ID: 18-038-16

Summary to be provided on a future date.
05/13/16 NHTSA ID: 10064541
TSB ID: 25-005-14

Summary to be provided on a future date.
05/13/16 NHTSA ID: 10064542
TSB ID: 25-006-13

Summary to be provided on a future date.
04/26/16 NHTSA ID: 10062963
TSB ID: 11-001-14

Summary to be provided on a future date.
04/26/16 NHTSA ID: 10062968
TSB ID: 14-001-14REV.B

Summary to be provided on a future date.
04/26/16 NHTSA ID: 10063335
TSB ID: 18-038-14

Summary to be provided on a future date.
04/11/16 NHTSA ID: 10061879
TSB ID: 07-001-13

Summary to be provided on a future date.
05/27/15 NHTSA ID: 10057419
TSB ID: CSN-P26

Chrysler: see document search button for owner letter. an intermittent loss of electronic stability control (esc) and/or anti lock brake system (abs) and speedometer is due to software issue that must be reprogrammed. model 2013-14 ram 2
04/29/15 NHTSA ID: 10057217
TSB ID: 17-008-14

Chrysler: 2014 ram cab chassis: repairs on the rear stabilzer bar are reimbursable within the guidelines of the warranty which only applies to 2013-2014 model vehcles. *lj
08/22/14 NHTSA ID: 10056046
TSB ID: SB-18-034-14

On some model vehicles and jeeps, (my 2013-2014)malfunction indicator lamp (mil) illuminates and diagnostic trouble code (dtc) is set regarding engine oil pressure sensor circuit.
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05/20/14 NHTSA ID: 10055426
TSB ID: SB-14-001-14

Dodge: some trucks have no start or hard condition due to gelling of fuel in cold ambient temperature and cause the fuel filter heater, frame mounted, not to function properly. model 2013-2014 ram pu (2500), (3500), cab chassis (3500), (
05/13/14 NHTSA ID: 10055371
TSB ID: SB-18-002-14

Dodge: engine control module (ecm/pcm) needs to be erased and reprogrammed with new software. model 2014 ram chassis 3500, 4500, 5500.
05/09/14 NHTSA ID: 10055331
TSB ID: SB-08-001-14

Dodge: repair information is provided for some trucks, that have disable hill assist missing and that system fails to operate, intermittently, and anti lock brake system (abs) module software is updated. model 2013-2014 ram 2500, 3500 (c
05/09/14 NHTSA ID: 10055338
TSB ID: SB-14-005-13

Dodge: due to gelling fuel in cold ambient temperatures, that causing chassis mounted fuel filter heater not to function and hard or no start condition, due to configuration setting in body control module (bcm). model 2013-2014 ram 3500,
05/21/18 Transmission and Drivetrain NHTSA ID: 10136957
TSB ID: 21-005-14

Flash: transmission shift enhancements this bulletin involves selectively erasing and reprogramming the transmission control module (tcm) with new software. the customer may indicate that they may have experienced any of the following:
05/21/18 Transmission and Drivetrain NHTSA ID: 10136967
TSB ID: 18-010-14

Flash: doser module, mil illumination p208d and or p202e this bulletin involves selectively erasing and reprogramming the doser control unit (dcu) with new software. flash pcm service bulletin 18-018-13 rev. b (or later bulletin) should
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05/21/18 Transmission and Drivetrain NHTSA ID: 10136915
TSB ID: 18-001-14

Flash: mil illumination p0456- evap system small leak this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. a small number of customers may experience a malfunction indicator
11/02/17 Transmission and Drivetrain NHTSA ID: 10121640
TSB ID: 21-025-16

Transmission torque converter replacement after drone noise verification this bulletin involves test driving the vehicle to listen for audible ?drone? noise at approximately 2,000 rpm. if drone noise is verified, normal torque converter r
09/15/16 Transmission and Drivetrain NHTSA ID: 10080240
TSB ID: 68206041A$

Fan support assembly, fan support bearing, fan pulley if you are replacing this part due to fan hub bearing failure, please also replace the fan clutch assembly using current mopar stock (part number 52014729a$).~ once installed, contac
06/02/16 Transmission and Drivetrain NHTSA ID: 10068590
TSB ID: D-13-31

Summary to be provided on a future date.
04/26/16 Transmission and Drivetrain NHTSA ID: 10062989
TSB ID: 18-001-14

Summary to be provided on a future date.
05/20/14 Transmission and Drivetrain NHTSA ID: 10055429
TSB ID: SB-18-004-14

Dodge: repair procedure provided due to multiple diagnostic trouble codes (dtc), the malfunction indicator lamp (mil) illuminated, with the powertrain control module (pcm) new software. model 2014 dodge ram pick up.
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05/21/18 Electrical and Air Conditioning NHTSA ID: 10136951
TSB ID: 08-015-14

Diesel message display in the cluster may have overlapping text this bulletin involves replacing the instrument panel cluster (ipc). a customer may notice that some of the text in the cluster for the diesel exhaust fluid (def) reminder i
05/21/18 Electrical and Air Conditioning NHTSA ID: 10136960
TSB ID: 14-001-14

Fuel gelling in cold ambient temperatures this bulletin involves reconfiguring the body control module (bcm). some customers may experience a malfunction indicator lamp (mil) due to fuel related diagnostic trouble code (dtc) and/or may h
05/21/18 Electrical and Air Conditioning NHTSA ID: 10136969
TSB ID: 08-008-14 REV. A

Ra2 radio update to prevent display screen lockup this bulletin involves updating the radio's software or replacing the radio if required. a customer may experience the radio display screen is locked on the ram logo. this software update
05/21/18 Electrical and Air Conditioning NHTSA ID: 10136973
TSB ID: 08-020-14

Flash: radio may be muted caused by the amplifier not communicating this bulletin involves updating the amplifier?s software. the customer may indicate that there is no audio and/or radio is muted. this condition may be caused by the am
05/21/18 Electrical and Air Conditioning NHTSA ID: 10136986
TSB ID: 08-021-14 REV. A

Rg3 rg4 rj3 rj4 ra3 ra4 radio enhancements this bulletin involves inspecting and updating the radio software, if required. ? srt soft button missing for radios when vehicle is equipped with srt feature (emea /latam markets only). ? batt
05/21/18 Electrical and Air Conditioning NHTSA ID: 10136884
TSB ID: N33060613

New safety recall advanced communication ? n33060613 chrysler group llc (chrysler) announced a safety recall on certain 2013 model year (dj/d2) 2500/3500 series ram trucks. some of the above vehicles equipped with premium headlamps have h
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05/21/18 Electrical and Air Conditioning NHTSA ID: 10136885
TSB ID: N35060613

New safety recall advanced communication ? n35060613 chrysler group llc (chrysler) announced a safety recall on certain 2013 model year (ds/dj/d2) 1500/2500/3500 series ram trucks. some of the above vehicles equipped with premium tail lam
05/21/18 Electrical and Air Conditioning NHTSA ID: 10136890
TSB ID: 08-002-13 REV. B

How to activate the navigation maps on a ra3 radio
05/21/18 Electrical and Air Conditioning NHTSA ID: 10136902
TSB ID: 18-018-13 REV. A

Flash: diagnostic and system improvements this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. several software improvements are available for vehicles equipped with a cummin
05/21/18 Electrical and Air Conditioning NHTSA ID: 10136909
TSB ID: 08-001-14

Flash: activate the disable feature for hill start assist and pto enhancement this bulletin involves updating the anit-lock brake system (abs) module software. no dtc will be found.
05/21/18 Electrical and Air Conditioning NHTSA ID: 10136911
TSB ID: 08-002-14

Flash: can not disable comfort auto on feature this bulletin involves updating the heated seat module (hsm) software. a customer may experience not being able to turn off the ?comfort auto on? feature in the customer settings.
05/21/18 Electrical and Air Conditioning NHTSA ID: 10136921
TSB ID: 08-008-14

Ra2 radio update to prevent display screen lockup this bulletin involves updating the radio's software or replacing the radio if required. a customer may experience the radio display screen is locked on the ram logo. this software update
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05/21/18 Electrical and Air Conditioning NHTSA ID: 10136927
TSB ID: 08-010-14

Cruise control slow or no response this bulletin involves upgrading the software on the steering column control module (sccm). a customer may experience, no response or slow response to cruise control switch activations. issues will be ex
02/20/18 Electrical and Air Conditioning NHTSA ID: 10128954
TSB ID: 08-002-13 REV. A

How to activate the navigation maps on a ra3 radio
11/02/17 Electrical and Air Conditioning NHTSA ID: 10121784
TSB ID: 08-028-17 REV. B

Ra3 and ra4 radio over the air software updates this bulletin provides information regarding the latest flash over the air (fota) update and provides the service technician an overview of the steps a customer will need to take to complete
11/02/17 Electrical and Air Conditioning NHTSA ID: 10121819
TSB ID: 08-094-17

Rg3 rg4 rj3 rj4 radio enhancementsthis bulletin involves inspecting and updating the radio software, if required.?navigation failed? message is displayed (2014 my wk and kl with rg4). clock does not automatically update to local time (2014
07/14/16 Electrical and Air Conditioning NHTSA ID: 10076511
TSB ID: 08-054-16

Subject: ra3 ra4 radio enhancements overview: this bulletin involves inspecting and updating the radio software, if required. symptom/condition: **improvements: ? ability to communicate with siri via uconnect. ? ability to press voic
06/22/16 Electrical and Air Conditioning NHTSA ID: 10074221
TSB ID: 08-017-16

Summary to be provided on a future date.
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06/22/16 Electrical and Air Conditioning NHTSA ID: 10074949
TSB ID: 18-078-15

Summary to be provided on a future date.
06/22/16 Electrical and Air Conditioning NHTSA ID: 10074958
TSB ID: 18-100-15

Summary to be provided on a future date.
06/02/16 Electrical and Air Conditioning NHTSA ID: 10069241
TSB ID: 21-005-14

Summary to be provided on a future date.
05/09/16 Electrical and Air Conditioning NHTSA ID: 10063752
TSB ID: 18-062-14

Summary to be provided on a future date.
04/26/16 Electrical and Air Conditioning NHTSA ID: 10062655
TSB ID: 08-049-13REV.B

Summary to be provided on a future date.
04/26/16 Electrical and Air Conditioning NHTSA ID: 10062656
TSB ID: 08-049-13REV.C

Summary to be provided on a future date.
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04/26/16 Electrical and Air Conditioning NHTSA ID: 10062657
TSB ID: 08-049-13REV.D

Summary to be provided on a future date.
04/26/16 Electrical and Air Conditioning NHTSA ID: 10062658
TSB ID: 08-049-13REV.E

Summary to be provided on a future date.
04/26/16 Electrical and Air Conditioning NHTSA ID: 10062659
TSB ID: 08-049-13REV.F

Summary to be provided on a future date.
04/26/16 Electrical and Air Conditioning NHTSA ID: 10062673
TSB ID: 08-053-13REV.A

Summary to be provided on a future date.
04/26/16 Electrical and Air Conditioning NHTSA ID: 10062688
TSB ID: 08-057-13

Summary to be provided on a future date.
04/26/16 Electrical and Air Conditioning NHTSA ID: 10062691
TSB ID: 08-058-13

Summary to be provided on a future date.
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04/26/16 Electrical and Air Conditioning NHTSA ID: 10062730
TSB ID: 08-075-13

Summary to be provided on a future date.
04/26/16 Electrical and Air Conditioning NHTSA ID: 10063352
TSB ID: 18-047-13

Summary to be provided on a future date.
04/26/16 Electrical and Air Conditioning NHTSA ID: 10062915
TSB ID: 08-088-13

Summary to be provided on a future date.
04/26/16 Electrical and Air Conditioning NHTSA ID: 10062917
TSB ID: 08-089-13

Summary to be provided on a future date.
04/26/16 Electrical and Air Conditioning NHTSA ID: 10062931
TSB ID: 08-097-14

Summary to be provided on a future date.
04/26/16 Electrical and Air Conditioning NHTSA ID: 10062731
TSB ID: 08-075-13

Summary to be provided on a future date.
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04/26/16 Electrical and Air Conditioning NHTSA ID: 10062735
TSB ID: 08-077-13REV.A

Summary to be provided on a future date.
04/26/16 Electrical and Air Conditioning NHTSA ID: 10062736
TSB ID: 08-077-13

Summary to be provided on a future date.
04/26/16 Electrical and Air Conditioning NHTSA ID: 10062738
TSB ID: 08-078-13REV.A

Summary to be provided on a future date.
04/26/16 Electrical and Air Conditioning NHTSA ID: 10062739
TSB ID: 08-078-13

Summary to be provided on a future date.
04/26/16 Electrical and Air Conditioning NHTSA ID: 10062959
TSB ID: 18-001-14REV.A

Summary to be provided on a future date.
04/26/16 Electrical and Air Conditioning NHTSA ID: 10063255
TSB ID: 18-010-14REV.A

Summary to be provided on a future date.
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04/26/16 Electrical and Air Conditioning NHTSA ID: 10063256
TSB ID: 18-010-14

Summary to be provided on a future date.
04/26/16 Electrical and Air Conditioning NHTSA ID: 10063262
TSB ID: 18-018-13REV.D

Summary to be provided on a future date.
04/26/16 Electrical and Air Conditioning NHTSA ID: 10063271
TSB ID: 18-018-13REV.A

Summary to be provided on a future date.
04/26/16 Electrical and Air Conditioning NHTSA ID: 10063272
TSB ID: 18-018-13REV.B

Summary to be provided on a future date.
04/26/16 Electrical and Air Conditioning NHTSA ID: 10063273
TSB ID: 18-018-13REV.C

Summary to be provided on a future date.
04/26/16 Electrical and Air Conditioning NHTSA ID: 10063274
TSB ID: 18-018-13REV.D

Summary to be provided on a future date.
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04/26/16 Electrical and Air Conditioning NHTSA ID: 10063275
TSB ID: 18-018-13

Summary to be provided on a future date.
04/26/16 Electrical and Air Conditioning NHTSA ID: 10063294
TSB ID: 18-025-13REV.A

Summary to be provided on a future date.
04/26/16 Electrical and Air Conditioning NHTSA ID: 10063295
TSB ID: 18-025-13

Summary to be provided on a future date.
04/26/16 Electrical and Air Conditioning NHTSA ID: 10063297
TSB ID: 18-026-13

Summary to be provided on a future date.
04/26/16 Electrical and Air Conditioning NHTSA ID: 10063313
TSB ID: 18-030-14REV.A

Summary to be provided on a future date.
04/26/16 Electrical and Air Conditioning NHTSA ID: 10063314
TSB ID: 18-030-14

Summary to be provided on a future date.
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04/26/16 Electrical and Air Conditioning NHTSA ID: 10063320
TSB ID: 18-032-13

Summary to be provided on a future date.
04/26/16 Electrical and Air Conditioning NHTSA ID: 10063342
TSB ID: 18-042-13

Summary to be provided on a future date.
04/11/16 Electrical and Air Conditioning NHTSA ID: 10061889
TSB ID: 08-002-13REV.C

Summary to be provided on a future date.
04/11/16 Electrical and Air Conditioning NHTSA ID: 10061890
TSB ID: 08-002-13REV.A

Summary to be provided on a future date.
04/11/16 Electrical and Air Conditioning NHTSA ID: 10061891
TSB ID: 08-002-14

Summary to be provided on a future date.
04/11/16 Electrical and Air Conditioning NHTSA ID: 10062117
TSB ID: 08-015-14REV.A

Summary to be provided on a future date.
NHTSA's feed only includes summaries. For the full text of TSBs:

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04/11/16 Electrical and Air Conditioning NHTSA ID: 10062118
TSB ID: 08-015-14

Summary to be provided on a future date.
04/11/16 Electrical and Air Conditioning NHTSA ID: 10062144
TSB ID: 08-027-13REV.A

Summary to be provided on a future date.
04/11/16 Electrical and Air Conditioning NHTSA ID: 10062145
TSB ID: 08-027-13

Summary to be provided on a future date.
04/11/16 Electrical and Air Conditioning NHTSA ID: 10062184
TSB ID: 08-042-13

Summary to be provided on a future date.
04/11/16 Electrical and Air Conditioning NHTSA ID: 10062102
TSB ID: 08-002-13REV.B

Summary to be provided on a future date.
04/11/16 Electrical and Air Conditioning NHTSA ID: 10062103
TSB ID: 08-008-14REV.A

Summary to be provided on a future date.
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04/11/16 Electrical and Air Conditioning NHTSA ID: 10062105
TSB ID: 08-008-14

Summary to be provided on a future date.
08/28/15 Electrical and Air Conditioning NHTSA ID: 10058300
TSB ID: SB-08-072-15REVA

Certain vehicles are having radio, navigational issues requiring software update. model 2013-14.
06/25/15 Electrical and Air Conditioning NHTSA ID: 10057768
TSB ID: 81-016-1053

Chrysler 2013 ram pickup truck(2500 series) (d2) ram pick up truck (3500 series) : tsb contains an owner notification letter. select document search button below. emissions recall on the diesel particulate filter wiring, which only appl
04/29/15 Electrical and Air Conditioning NHTSA ID: 10057213
TSB ID: 062509-42319

Chrysler: 2013-2014 ram pickup, chassis 3500/2500 series: the speedometer software needs to be updated, reprogramming of the abs module software is highly recommended. *lj
04/29/15 Electrical and Air Conditioning NHTSA ID: 10057214
TSB ID: 062509-042319

Chrysler: 2013-2014 ram pickup truck, chassis 3500/2500 series. see document search button for owners letter. *lj
04/29/15 Electrical and Air Conditioning NHTSA ID: 10057216
TSB ID: 081617

Chrysler: 2013-2014 ram cab chassis series: pdc cover. see document search button for owners letter. *lj
NHTSA's feed only includes summaries. For the full text of TSBs:

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11/04/13 Electrical and Air Conditioning NHTSA ID: 10053503
TSB ID: SB-08-060-13

Dodge: the back up camera, on some vehicles, will be blank when reversing. models 2013 ram 3500, 4500, 5500 cab chassis.
05/21/18 Other NHTSA ID: 10137018
TSB ID: 08-036-14

Ra3 ra4 radio enhancements this bulletin involves inspecting and updating the radio software, if required. a customer may experience, one or more of the following conditions. ? navigation display enhancement. ? enables via mobile softw
05/14/18 Other NHTSA ID: 10136450
TSB ID: 07-004-12 REV. A

Attention! release of new engine coolant organic additive technology (oat) chrysler corporation llc. has released a new engine coolant for the 2013 model year vehicles and beyond, for all engine applications except the ones listed in the n
03/13/18 Other NHTSA ID: 10130082
TSB ID: 5LT86XDVA$

Center console if vehicle comes in for squeaking, clicking, or binding of the center console lid, verify the complaint by cycling the upper console lid. check for a green dot sticker on the back of the console behind the rear panel by th
02/20/18 Other NHTSA ID: 10129008
TSB ID: 9002519

82212076, 82203694 - fabric cleaner this "fabric cleaner" is not intended for sale in california, the otc states (connecticut, delaware, massachusetts, maine, new hampshire, new jersey, new york, pennsylvania, virginia, and washington dc
02/20/18 Other NHTSA ID: 10128912
TSB ID: 07-004-12 REV. A

Attention! release of new engine coolant organic additive technology (oat) chrysler corporation llc. has released a new engine coolant for the 2013 model year vehicles and beyond, for all engine applications except the ones listed in the
NHTSA's feed only includes summaries. For the full text of TSBs:

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06/02/16 Other NHTSA ID: 10069196
TSB ID: N19040413

Summary to be provided on a future date.
05/09/16 Other NHTSA ID: 10063797
TSB ID: 23-018-14

Summary to be provided on a future date.

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Ram 3500 TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.