General motors llc (gm) is recalling certain model year 2010-2015 cadillac srx vehicles manufactured april 14, 2009, to september 1, 2014, and 2011-2012 saab 9-4x vehicles manufactured february 1, 2011, to september 13, 2011. on the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. a loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. a loose toe adjuster link may lead to thread damage and eventual failure. failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Gm will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. the the recall began november 11, 2014. owners may contact cadillac customer service at 1-800-458-8006 or saab customer service at 1-800-955-9007. gm's number for this recall is 14457.
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.
Recalls do not have to be issued only because something is prone to failure.
NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law.
Manufacturers can voluntarily recall cars for problems that do not affect these, though.
Recalls often apply to only some cars of a specific model year, rather than all of them.
You should receive a letter from the manufacturer if your car has been recalled.
You can also check with the dealer, which will know which (if any) recalls pertain to your car.
The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them.
They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car.
They'll usually want to observe symptoms that the problem is already affecting your car.
Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.
We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text.
If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them.
When in doubt about a recall or TSB, contact the dealer.