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Chart based on 61 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
2019 Subaru Crosstrek 4dr Hatch
152-horsepower 2.0L H4 7-speed shiftable CVT AWD
37000 mi
Lights on shift plate went out (where the P N R and D are lit up) and shift plate had to be replaced.
The monitor which displays things like AM/FM radio stations, USB, XM Radio, Bluetooth, etc. sometimes does not respond to touch. The dealer informed me that there is not a recall on the radio. They are sure the problem is in the software program. The only thing they can do is replace the radio, but since the replacement will have the same programming the problem will most likely persist. They recommended I call Subaru of America to explain the problem that way they can make note of it and inform me if anything else can be done.
15000 mi
Monitor does not respond to touch sometimes. Service department at the dealership did a software update. However, it did not fix the problem. Will be returning for more diagnostics.
19000 mi
Continuing problem with the monitor.
20000 mi
After initially starting my car the monitor sometimes will not respond to touch. The dealership is checking for new software updates and they are supposed to be replacing the monitor. The problem has been there since buying the car new. They have installed software updates previously which have helped. Another possible help has been keeping the USB drive un-pluged which holds the pod casts I listen to (their idea). Update 7/3/2018 There were no new software updates to install. Dealership will be installing a new monitor/infotainement system when it arrives.
22000 mi
Problem: Infotainment system monitor sometimes will not respond to touch. This trip was to have a replacement monitor installed. Install was done at the dealership for free. Need to wait and see if the new monitor works consistently or not.
Factory Remote Start - Had installed as a gift for my wife and it worked so poorly I had them remove it and refund me. I am told by the dealer Subaru's with the push button start system do not work well with their own factory remote start. Range is limited to only a few car lengths or 20 or 30 feet - totally worthless and very expensive $600 plus.
12000 mi
AC drain tube clogged causing passenger floor bored flood
36000 mi
A/C drain plug clogged again. Subaru refusing to replace despite numerous repairs. Will have to pay for repairs out of pocket after warranty.
31000 mi
While my girlfriend was driving her car, the brake, ABS, and TCS lights all lit. Later that day the lights turned themselves off. I told her to keep an eye on it to see if it would happen again, at which point we'd take full advantage of that fantastic factory warranty! A month or so went by and the lights came on again, so a service trip was planned. The dealer was well aware of this failure, and stated that often when the failure occurs the vehicle gets stuck in "park", since the failure doesn't allow the shift lock to release. Since we'd experienced the failure only when driving, that failure mode didn't present itself. It took about 2 hours to conduct the repair, though I'm sure it could've been done more quickly if the dealership wasn't as busy as it was that day. A brake light switch is a 20-minute replacement if you can yoga yourself into position. I believe there may have been a service bulletin for this repair, but I can't be certain. The failure is quite common though, as per both the dealer and the internet.
19220 mi
C $201
Needed a maintenance - cooling was deficient. Compressor oil and refrigerants added.
36000 mi
US $50
Unexplained dummy lights
41000 mi
US $220
Valve in high pressure service port was leaking. Replaced valves in high and low pressure service ports and recharge.
traction control, hill assist and ABS lights came on a few times, happened mostly during a little harder than usual braking. Brake light switch was replaced and it fixed the issue.
56000 mi
US $25
Brake light sensor went out. Easy fix
23000 mi
Electrial brake switch replaced. Traction control, abs, hill start lights on. Switch was found to be defective. Was replaced with new switch.
9000 mi
A/C fan control failed on med and high speed.
Replaced fan control.
Replaced reverse light switch after it became intermittent. Took ten minutes.
285000 mi
US $35
Reverse light switch went out for the second time.
547000 mi
US $120
A/C compressor began making a very noticeable knocking noise when engaged. Replaced compressor with a very low mileage used unit, vacuumed system, recharged. Works great and quiet.
Hybrid system was not going into EV mode. Replace Start/Stop AGM battery.
5000 mi
The car sat in the airport long-term garage for 6 days and was dead as a doornail when I returned. Had to get it jumped. Dealer found no drain on the battery and everything checked out fine. Update: happened again a year later.
28000 mi
This is the second time the cranking battery was dead when the car was left for more than three days. This is a hybrid. The car was towed "dead" to the dealer. They found nothing but replaced the battery. It works now, but for how long?
30K maintenance - all ok except front driver side fog light/headlight needed replacement
38000 mi
US $135
went for an oil change - was told battery was failing.
10000 mi
Intermittently had no picture on radio when reverse was selected. Back up camera Replaced.
3700 mi
Radio ordered due to rear view camera working intermittently. Camera view displays on radio unit
4000 mi
New radio ordered for camera issue. Concern still present Reverse camera issue still present, dealer could not verify even after I showed them a picture of the concern. Dealer contacted Subaru Tech line with no success. Dealer did not note in their comments that a picture of the problem was present
10000 mi
US $105
Intermittent reverse camera operation. 3rd time @ dealer with no successful repair. Initial repair several months ago, the Nav unit was replaced but the problem is still occuring Intermittent reverse camera operation. 3rd time @ dealer with no successful repair. Initial repair several months ago, the Nav unit was replaced but the problem is still occuring
11000 mi
Reverse Camera inop. Took it in 3 times to dealer & they are now replacing the Camera. They state if the Camera does not solve the issue then the wiring harness will need to be replaced Dealer finally replaced rear view camera. So far, camera issue has not occurred.
30000 mi
Noticed AC was making intermittent hissing and only got cool slowly. Rapidly deteriorated. Coil in dash was found to have leak after second trip after recharge on first trip.
38000 mi
Tire pressure monitor died, replaced
73000 mi
US $150
OEM battery failed my load test and was cranking slow. I replaced battery.
36000 mi
Heard a squealing sound when AC was running and noticed water leaking into the interior underneath the glove box. Dealer cleared a clog in a hose to fix the water leakage (not covered under warranty) and replaced the AC compressor under warranty.
89000 mi
Air conditioning o-ring leaking
95000 mi
US $35
Replaced blower motor resistor board
21700 mi
Engine hard to start.
Engine turns over many times, but does not start.
Once started, it sputters a few times.
Diagnoses from dealer was that the battery was low on charge and needed replacing, under warranty.
Problem with brake light switch which caused ABS, VDC and hill assist lights to come on and cruise control to stop working. Replaced it with a redesigned switch.
116000 mi
The headlight indicator dash light burned out. It is an LED on the instrument panel circuit board and can’t be replaced
ABS, Hill Star Assist, and Traction Control lights came on while driving. Caused by an intermittently failing brake light switch.
55800 mi
C $120
Factory Battery Died
Bought and installed an aftermarket one
62000 mi
US $75
Passenger Airbag sensor is off when a passenger is in the seat. Didn't know if the sensor was ineffective and as a result the airbag wouldn't deploy if in an accident. Replaced the sensor.
7320 mi
ambient light sensor in dashboard came out, sensor replaced
96500 mi
US $400
the AC System had leaking O-rings and needed a recharge. also replace battery terminal and battery holder due to corrosion
See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how
frequently Subaru Crosstrek problems occur, check out our car reliability stats.