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2018 Tesla Model 3 Pros and Cons at TrueDelta: Terrible Experience, Tesla Doesn't Care by markjansen

A member in California, United States

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Reviewed: 2018 Tesla Model 3

4dr Sedan 258-horsepower Electric 1-speed automatic RWD

Why the 2018 Tesla Model 3?

Handling

It's really a fun car to drive, with good steering feedback. It feels solid on the road, with a very low center of gravity. Actually more fun to drive than I expected!

Why Not the 2018 Tesla Model 3?

Reliability & durability

The worst new-car experience I've ever had, without a doubt. The car spent three of the first four months of ownership sitting at a service center. The car was delivered with obvious defects (and I do mean "delivered," not only did the car leave the factory with defects but someone drove it on the highway to my house that way). Tesla has failed at every turn to fix the problems or make me a happy customer. They are completely unprepared to service and support the number of cars they're selling.

Insurance cost

Very expensive to insure, much more so than comparable "conventional" cars. Factor that into your overall costs of ownership.

Conclusion

*If* you get a good sample, you'll probably like it.

When you have trouble, Tesla's incapable of providing high-quality support.

And don't forget: it's not like other cars, where you can go to an independent shop. It's Tesla or no one.

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Response from spiked

5:28 pm January 22, 2021

I guess we got one of the good ones (it seems the 2019+ model 3's have much improved reliability). Our 2019 SR+ had one issue a couple of months after purchase - it self reported a problem with the Power Conversion unit, automatically ordered the part, and I took it in for an overnight repair (Raleigh SC gave me a model S loaner). Since then, nada - not a single problem after nearly 2 years. The most reliable car I've ever owned. And a blast to drive! Also, insurance is very reasonable for this car in NC.

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Response from MarkMiller

10:26 pm July 15, 2021

Most people have "one of the good ones". These reviews are populated by fake Tesla owners who write fake Tesla reviews. Never under-estimate the disruption that is Tesla. The haters will try to slow them down by lying about the cars but once you inspect and drive one you will see all the negative reviews are just a pile of lies.

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