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2016 Toyota Highlander Technical Service Bulletins (TSBs)

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TSB Date Problem Area TSB Text
04/23/18 NHTSA ID: 10134345
TSB ID: T-SB-0198-11 Rev

Tsb: for vehicles that are used under certain severe operating conditions, the hv battery cooling fan may experience an excessive buildup of dust, lint, or other debris that can reduce the efficiency of the hv battery cooling system. hv ba
04/23/18 NHTSA ID: 10134128
TSB ID: TSB-0012-13 Rev2

Tsb: flash reprogramming allows the ecu software to be updated without replacing the ecu. flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. this bull
04/23/18 Transmission and Drivetrain NHTSA ID: 10134401
TSB ID: T-SB-0036-13 Rev

Tsb: this bulletin includes basic procedures for inspecting and adjusting world standard (ws) automatic transmission fluid (atf) level at normal vehicle operating temperature. note: the following adjustment procedures are for u660e/f and
04/23/18 Brakes and Traction Control NHTSA ID: 10134453
TSB ID: T-TT-0352-15

Techtip: in some cases, combination meters may automatically initialize for options detected on a specific vehicle. if a meter is exchanged between vehicles for diagnostic purposes, it may become unusable in the original vehicle. for examp
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134075
TSB ID: T-TT-0399-16

Tt: multimedia systems reset procedure should be performed when the multimedia system no longer responds or reboots itself.
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134220
TSB ID: T-TT-0360-15

Tt: customers may experience connectivity issues when the following conditions are met: the customer's iphone is operating on ios9 firmware. the customer's iphone is connected to the vehicle via bluetooth. the customer may complain of the f
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04/23/18 Electrical and Air Conditioning NHTSA ID: 10134222
TSB ID: TTT-0344-15 Rev1

Tt: iphone text messages do not appear on multimedia dis[play.
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134281
TSB ID: T-TT-0385-16

Tech tip: this tech tip is being provided to bring attention to the new location of the entune/nav/map update and upgrade usb directory. click on the tis tab, diagnostics tab, telematics tab, and the document is now located under the refer
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134320
TSB ID: TTT-0268-13 Rev3

Tt: some customers may encounter bluetooth connectivity concerns such as: ? difficulty pairing the phone. ? intermittent bluetooth failure to connect when first turning on the vehicle. ? various bluetooth audio functions are no lon
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134322
TSB ID: T-TT-0339-15

Tt: some vehicles may exhibit an error message when trying to perform a radio software update: "unable to update the software. please try again later." if the following screen is seen, follow the directions below.
04/23/18 Electrical and Air Conditioning NHTSA ID: 10133654
TSB ID: T-SB-0229-12_Rev

Tsb: revision notice november 22, 2017 rev1: ? applicability has been updated to include 2014 ? 2018 model year vehicles. any previous printed versions of this bulletin should be discarded. in the event that a toyota vehicle becomes submerg
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134397
TSB ID: T-SB-0031-16

Tsb: some 2014 ? 2016 model year highlander, highlander hv and rav4 vehicles may exhibit an intermittent cruise control stalk illumination flicker condition. please follow the repair procedure below to address this condition.
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134415
TSB ID: T-TT-0392-16

Tt: some customers may experience bluetooth connection issues after updating the android operating system to 5.x.x (lollipop) or later.
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134140
TSB ID: T-TT-0381-16

Tech tip: some customers may experience difficulty programming homelink.
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134475
TSB ID: T-TT-0293-14 Rev

Tt: safety connect is a vehicle option which requires a subscription fee for the system to be active. the first year of service is provided in the vehicle purchase price. once the subscription has lapsed the dcm will be in an inactive state
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134436
TSB ID: T-SB-0027-14 Rev

Tsb: hybrid vehicles are equipped with 2 types of batteries: ? hybrid vehicle (hv) battery ? 12-volt auxiliary battery if the hybrid vehicle is put into storage, the state of charge (soc) of its hv battery and auxiliary battery will gra
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134457
TSB ID: T-TT-0355-15

Techtip: condition: customers may experience connectivity issues when the following conditions are met: the customer?s iphone is operating on ios9 firmware the customer?s iphone is connected to the vehicle via bluetooth. if the veh
04/23/18 Electrical and Air Conditioning NHTSA ID: 10133658
TSB ID: T-TT-0375-15_Rev

Tt: for customer concerns of no or poor outgoing sound from the bluetooth systems there are diagnostics in the repair manual which can be performed to diagnose the condition.
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04/23/18 Other NHTSA ID: 10134100
TSB ID: T-SB-0112-15 Rev

Tsb: 2016 pre-delivery service check sheet
04/23/18 Other NHTSA ID: 10134170
TSB ID: T-TT-0327-15

Techtip: some vehicles may exhibit a condition in which the front corner mounting point of the side shield would separate from the lower frame assembly. this condition may occur when the customer enters or exits the vehicle and significant
04/23/18 Other NHTSA ID: 10134085
TSB ID: T-TT-0400-16

Tt: post tsb rear trailing arm noise.
04/23/18 Other NHTSA ID: 10134280
TSB ID: T-TT-0384-16

Tech tip: some customers may experience a condition that, after using siri eyes free, the head unit will change from whatever source they were listening to, to the bluetooth audio source. this condition was introduced with the ios 9 and lat
04/23/18 Other NHTSA ID: 10134323
TSB ID: T-TT-0327-15 Rev

Tt: some vehicles may exhibit a condition in which the front corner mounting point of the side shield would separate from the lower frame assembly. the condition may occur when the customer enters or exits the vehicle and significant downwa
04/23/18 Other NHTSA ID: 10134429
TSB ID: T-SB-0029-14 Rev

Tsb: 2015 ? 2016 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. in addition, some models may utilize retaining clips for passenger side and rear seat floor ma
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04/23/18 Other NHTSA ID: 10133659
TSB ID: T-TT-0377-15_Rev

Tt: some customers may experience poor outgoing bluetooth sound quality, this can occur for various reasons. current multimedia systems are designed with the ability to adjust bluetooth sound quality to compensate for echo or excessive back
04/02/18 NHTSA ID: 10132646
TSB ID: T-TT-0400-16 Rev

Tt: post tsb rear trailing arm noise.
04/02/18 NHTSA ID: 10131893
TSB ID: T-TT-0432-17_Rev

Tt: rev2 some customers may complain about a hybrid vehicle battery cooling system warning message. this warning message may appear when the hv battery cooling system loses efficiency due to debris on the filter and or some object obstruc
04/02/18 Brakes and Traction Control NHTSA ID: 10132528
TSB ID: T-TT-0352-15

Techtip: in some cases, combination meters may automatically initialize for options detected on a specific vehicle. if a meter is exchanged between vehicles for diagnostic purposes, it may become unusable in the original vehicle. for examp
04/02/18 Electrical and Air Conditioning NHTSA ID: 10131769
TSB ID: T-TT-0365-15 Rev

Tt: a vehicle may arrive to the dealer with a mil ?on? condition and p0a80 or p1ac000 stored in the memory. some cases have been identified with internal modification done to the hv battery. modified or altered parts are not covered under
04/02/18 Electrical and Air Conditioning NHTSA ID: 10131786
TSB ID: T-TT-0435-17

Tt: this bulletin is regarding best practices when handling navigation systems that use hard disc drive or micro sd card memory.
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04/02/18 Electrical and Air Conditioning NHTSA ID: 10131804
TSB ID: T-TT-0437-17

Tt: some customers may experience greyed out buttons or inactive screens (lockouts) while driving. this is to promote safe driving practices and reduce the amount of distractions while driving. these lockouts can?t be deactivated or defeat
04/02/18 Electrical and Air Conditioning NHTSA ID: 10132930
TSB ID: T-SB-0012-13 Rev

Tsb: obsolete notice: september 14, 2016: this bulletin is now obsolete. please see t-sb-0134-16.
04/02/18 Electrical and Air Conditioning NHTSA ID: 10132697
TSB ID: T-TT-0339-15_Rev

Tt: some vehicles may exhibit an error message when trying to perform a radio software update: "unable to update the software. please try again later." if the following screen is seen; follow the directions below.
04/02/18 Electrical and Air Conditioning NHTSA ID: 10132901
TSB ID: T-SB-0142-13 Rev

Tsb: revision notice november 10, 2016 rev2: ? applicability has been updated to include 2016 ? 2017 model year toyota vehicles. ? parts information section has been updated. some 2004 ? 2017 model year toyota vehicles may exhibit odor
04/02/18 Electrical and Air Conditioning NHTSA ID: 10132582
TSB ID: T-TT-0339-15

Tt: some vehicles may exhibit an error message when trying to perform a radio software update: ?unable to update the software. please try again later.? if the following screen is seen; follow the directions below.
04/02/18 Electrical and Air Conditioning NHTSA ID: 10132511
TSB ID: T-SB-0027-14 Rev

Tsb: hybrid vehicles are equipped with 2 types of batteries: ? hybrid vehicle (hv) battery ? 12-volt auxiliary battery if the hybrid vehicle is put into storage, the state of charge (soc) of its hv battery and auxiliary battery will gra
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04/02/18 Electrical and Air Conditioning NHTSA ID: 10132532
TSB ID: T-TT-0355-15

Techtip: condition: customers may experience connectivity issues when the following conditions are met: the customer?s iphone is operating on ios9 firmware the customer?s iphone is connected to the vehicle via bluetooth. if the veh
04/02/18 Electrical and Air Conditioning NHTSA ID: 10132577
TSB ID: T-TT-0293-14 Rev

Tt: safety connect is a vehicle option which requires a subscription fee for the system to be active. the first year of service is provided in the vehicle purchase price. once the subscription has lapsed the dcm will be in an inactive state
04/02/18 Electrical and Air Conditioning NHTSA ID: 10131861
TSB ID: T-SB-0033-14_Rev

Tsb: revision notice march 08, 2017 rev1: ? applicability has been updated to include 2015 - 2017 model year toyota vehicles. ? the parts information section has been updated. some vehicles in particular geographic areas may exhibit a c
04/02/18 Electrical and Air Conditioning NHTSA ID: 10132450
TSB ID: T-TT-0453-17

Tt: an error message is received when performing dcm activation initiated by techstream. this is a known condition and will be remedied in the near future. please discontinue dcm activations utilizing techstream until further notice.
04/02/18 Electrical and Air Conditioning NHTSA ID: 10132642
TSB ID: T-TT-0309-14 Rev

Tt: some customers may experience bluetooth disconnections or loss of sms text message functionality on the navigation/audio system with android phones running os 4.4 or later. condition tends to occur to customers who have many previous t
04/02/18 Electrical and Air Conditioning NHTSA ID: 10132348
TSB ID: SET-TSB-17-006

This publication discusses how to find the diagnostic information and component exchange information for the southeast toyota accessory overhead dvd player.
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04/02/18 Other NHTSA ID: 10131759
TSB ID: T-SB-0187-12_Rev

Tsb: revision notice february 12, 2018 rev2: ? applicability has been updated to include 2015 ? 2018 model year vehicles. january 23, 2014 rev1: ? applicability has been updated to include 2013 ? 2014 model year vehicles. any previous print
04/02/18 Other NHTSA ID: 10131750
TSB ID: T-SB-0009-18

Tsb: the purpose of this service bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in toyota vehicles. as an additional resource, if the vehicle is equipped with factory leather seats, the ve
04/02/18 Other NHTSA ID: 10132908
TSB ID: T-SB-0167-16

Tsb: some 2014 ? 2016 model year highlander and highlander hv vehicles may exhibit a condition in which the door handle material insert of the driver or passenger side door panels is creased, wrinkly, or has started peeling. this condition
04/02/18 Other NHTSA ID: 10132895
TSB ID: T-TT-0315-14 Rev

Tt: chrometec (plastic clad) wheels are being damaged during mounting and dismounting of tires.
04/02/18 Other NHTSA ID: 10132504
TSB ID: T-SB-0029-14 Rev

Tsb: 2015 ? 2016 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. in addition, some models may utilize retaining clips for passenger side and rear seat floor ma
04/02/18 Other NHTSA ID: 10131850
TSB ID: T-SB-0044-16_Rev

Tsb: revision notice march 07, 2017 rev1: ? applicability has been updated to include 2017 model year toyota vehicles. on some vehicles, when rapgard? is removed the paint may have a stained appearance. these stains appear to be under the c
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04/02/18 Other NHTSA ID: 10132410
TSB ID: T-SB-0218-17_Rev

Tsb: revision notice july 20, 2017 rev1: applicability has been updated to exclude 2007 ? 2017 model year avanza vehicles. some hazardous material treatment and handling regulations at the state and local level define the pre-disposal deplo
04/02/18 Other NHTSA ID: 10132884
TSB ID: T-TT-0424-16

Tt: front brake vibration key points: * issue can occur at any time if improper torque is applied on lug nuts * over time, even one lug nut over or under torqued, can cause a vibration issue * when lug nuts are over torqued, this causes
04/02/18 Other NHTSA ID: 10132860
TSB ID: T-SB-0103-16 Rev

Tsb: revision notice october 14, 2016 rev1: applicability has been updated to include 2017 model year prius v vehicles. any previous printed versions of this bulletin should be discarded.
04/02/18 Other NHTSA ID: 10132872
TSB ID: T-SB-0149-16

Tsb: some 2014 ? 2016 highlander/hv vehicles may exhibit a condition where the spare tire cable does not fully unwind. this condition can occur when the spare tire carrier is operated without the wheel attached. follow the repair procedure
04/02/18 Other NHTSA ID: 10132613
TSB ID: T-TT-0327-15

Techtip: some vehicles may exhibit a condition in which the front corner mounting point of the side shield would separate from the lower frame assembly. this condition may occur when the customer enters or exits the vehicle and significant
04/02/18 Other NHTSA ID: 10132656
TSB ID: T-TT-0453-17-Rev

Tt: previously, an error message was received when performing dcm activation initiated by techstream. this condition has been remedied, and dcm activation utilizing techstream can now be resumed.
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03/12/18 NHTSA ID: 10130005
TSB ID: T-SB-0211-17_Rev

Tsb: revision notice february 23, 2018 rev1: ? applicability has been updated to include 2018 model year highlander and highlander hv vehicles. ? the introduction, warranty information, and repair procedure sections have been updated. any
03/12/18 Other NHTSA ID: 10129977
TSB ID: T-SB-0187-12_Rev

Tsb: revision notice february 12, 2018 rev2: ? applicability has been updated to include 2015 ? 2018 model year vehicles. january 23, 2014 rev1: ? applicability has been updated to include 2013 ? 2014 model year vehicles. any previous print
03/12/18 Other NHTSA ID: 10129968
TSB ID: T-SB-0009-18

Tsb: the purpose of this service bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in toyota vehicles. as an additional resource, if the vehicle is equipped with factory leather seats, the ve
02/20/18 Transmission and Drivetrain NHTSA ID: 10129204
TSB ID: T-SB-0162-13_Rev

Tsb: revision notice january 05, 2018 rev1: ? applicability has been updated to include 2012 ? 2017 camry hv and prius c, 2015 ? 2017 prius v, 2006 ? 2017 highlander hv, 2010 ? 2016 prius, and 2016 ? 2017 rav4 hv model year vehicles. ? th
10/14/17 Other NHTSA ID: 10119418
TSB ID: T-SB-0103-16_Obs

Tsb: obsolete notice september 12, 2017: this bulletin is now obsolete. please see t-sb-0279-17.
10/14/17 Other NHTSA ID: 10119407
TSB ID: T-SB-0279-17

Tsb: supersession notice the information contained in this bulletin supersedes sb no. t-sb-0103-16. the entire bulletin has been updated. service bulletin no. t-sb-0103-16 is obsolete and any printed versions should be discarded. be sure to
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08/25/17 Electrical and Air Conditioning NHTSA ID: 10116436
TSB ID: SET-TSB-17-007

Southeast toyota accessory led fog & drl 2 in 1 light inoperative. provide accessory lamp diagnostics and manufacturing date inspection information.
08/25/17 Electrical and Air Conditioning NHTSA ID: 10116447
TSB ID: SET-TSB-16-006

Southeast toyota accessory led fog/drl lights and/or on board vacuum may cause water intrusion through hood release cable grommet. tsb provides revised routing and service kit part numbers.
08/25/17 Other NHTSA ID: 10116437
TSB ID: SET-TSB-15-015

Discusses the proper stowage of trailer harnesses on highlander models with southeast toyota accessory trailer hitch.
08/25/17 Other NHTSA ID: 10116446
TSB ID: SET-TSB-16-005

Southeast toyota accessory on board vacuum may restrict access to the secondary manual fuel door release. this publication provides kit part numbers for modification of vacuum to provide access to secondary manual fuel door release.
08/15/17 Other NHTSA ID: 10115262
TSB ID: T-SB-0232-17

Tsb: some 2014 - 2017 model year highlander/highlander hv and 2011 - 2017 model year sienna vehicles equipped with a power back door (pbd) may exhibit a condition in which the back door latch does not release and the pbd cannot be opened fr
08/14/17 Electrical and Air Conditioning NHTSA ID: 10111154
TSB ID: T-TT-0344-15

Tt: iphone text messages do not appear on multimedia display.
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08/14/17 Electrical and Air Conditioning NHTSA ID: 10111547
TSB ID: T-TT-0309-14 Rev

Tt: some customers may experience bluetooth disconnections or loss of sms text message functionality on the navigation/audio system with android phones running os 4.4 or later. condition tends to occur to customers who have many previous te
08/14/17 Electrical and Air Conditioning NHTSA ID: 10111590
TSB ID: T-SB-0103-16

Tsb: some 2016 model year applicable vehicles equipped with entune audio (version 01013e) / entune audio plus (version 010156 or 01015c) / entune premium audio (version 010171 or 010170 or 01017d) may exhibit one or more of the following c
08/14/17 Electrical and Air Conditioning NHTSA ID: 10111304
TSB ID: T-TT-0344-15

Tt: iphone text messages do not appear on multimedia display.
08/14/17 Electrical and Air Conditioning NHTSA ID: 10111643
TSB ID: T-TT-0414-16

Tt: some customers may encounter bluetooth? connectivity concerns such as: *difficulty to pair the phone. *intermittent bluetooth? failure to connect to the vehicle when first turning on the vehicle. *various bluetooth? audio functions a
08/14/17 Electrical and Air Conditioning NHTSA ID: 10111179
TSB ID: T-SB-0083-13 Rev

Tsb: the procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. refer to the applicable repair manual for vehicle specific repair procedures and parts.
08/14/17 Electrical and Air Conditioning NHTSA ID: 10111180
TSB ID: T-SB-0025-15

Tsb: while a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating veh
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08/14/17 Electrical and Air Conditioning NHTSA ID: 10111562
TSB ID: T-SB-0083-13 Rev

Tsb: the procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. refer to the applicable repair manual for vehicle specific repair procedures and parts.
08/14/17 Electrical and Air Conditioning NHTSA ID: 10111563
TSB ID: T-SB-0025-15

Tsb: while a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating veh
08/14/17 Electrical and Air Conditioning NHTSA ID: 10111416
TSB ID: T-SB-0043-14 Rev

Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. once the system is reset, all previously registered keys will be erased. follow the procedures in this bulletin to
08/14/17 Electrical and Air Conditioning NHTSA ID: 10111126
TSB ID: T-SB-0043-14 Rev

Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. once the system is reset, all previously registered keys will be erased. follow the procedures in this bulletin to
08/14/17 Other NHTSA ID: 10111493
TSB ID: T-SB-0111-15

Tsb: pre-delivery service (pds) is a critical step in satisfying your dealership"s new car customers. customer feedback indicates the following areas deserve special attention when performing pds: ? careful inspection for paint chips/scra
08/14/17 Other NHTSA ID: 10111494
TSB ID: T-SB-0112-15

Tsb: pre-delivery service (pds) is a critical step in satisfying your dealership's new car customers. customer feedback indicates the following areas deserve special attention when performing pds: ? careful inspection for paint chips/scra
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08/14/17 Other NHTSA ID: 10111521
TSB ID: T-SB-0028-14

Tsb: long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. the following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage co
08/14/17 Other NHTSA ID: 10111438
TSB ID: T-SB-0026-14 Rev

Tsb: during the manufacturing process tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. if the wheels are replaced or refinished before vehicle delivery, it is important that the tires
06/12/17 NHTSA ID: 10106004
TSB ID: T-TT-0400-16

Tt: post tsb rear trailing arm noise.
06/12/17 Other NHTSA ID: 10106045
TSB ID: T-SB-0112-15 REV

Tsb: 2016 pre-delivery service check sheet
04/07/17 Electrical and Air Conditioning NHTSA ID: 10097057
TSB ID: T-TT-0339-15

Tt: some vehicles may exhibit an error message when trying to perform a radio software update: "unable to update the software. please try again later." if the following screen is seen, follow the directions below.
04/07/17 Other NHTSA ID: 10097052
TSB ID: T-TT-0268-13 REV

Tt: some customers may encounter bluetooth connectivity concerns such as: ? difficulty pairing the phone. ? intermittent bluetooth failure to connect when first turning on the vehicle. ? various bluetooth audio functions are no lo
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04/04/17 Other NHTSA ID: 10096862
TSB ID: T-SB-0044-16

Tsb: on some vehicles, when rapgard? is removed, the paint may have a stained appearance. these stains appear to be under the clear coat (repainting this area is not necessary). the stain patterns are usually under wrinkles in the rapgard?
03/30/17 Other NHTSA ID: 10096708
TSB ID: T-SB-0026-14 REV

Tsb: during the manufacturing process tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. if the wheels are replaced or refinished before vehicle delivery, it is important that the tire
03/28/17 Electrical and Air Conditioning NHTSA ID: 10096550
TSB ID: T-TT-0360-15

Tt: customers may experience connectivity issues when the following conditions are met: the customer's iphone is operating on ios9 firmware. the customer's iphone is connected to the vehicle via bluetooth. the customer may complain of the f
03/28/17 Other NHTSA ID: 10096555
TSB ID: T-TT-0344-15 REV

Tt: iphone text messages do not appear on multimedia dis[play.
03/24/17 Electrical and Air Conditioning NHTSA ID: 10096332
TSB ID: T-TT-0309-14 REV

Tt: some customers may experience bluetooth disconnections or loss of sms text message functionality on the navigation/audio system with android phones running os 4.4 or later. condition tends to occur to customers who have many previous te
03/23/17 Other NHTSA ID: 10096246
TSB ID: T-SB-0028-14

Tsb: long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. the following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage c
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03/21/17 NHTSA ID: 10096036
TSB ID: T-SB-0012-13 REV

Tsb: flash reprogramming allows the ecu software to be updated without replacing the ecu. flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. this bul
03/21/17 Other NHTSA ID: 10096097
TSB ID: T-TT-0381-16

Tech tip: some customers may experience difficulty programming homelink.
03/06/17 Other NHTSA ID: 10093879
TSB ID: T-SB-0111-15

Tsb: pre-delivery service (pds) is a critical step in satisfying your dealership??s new car customers. customer feedback indicates the following areas deserve special attention when performing pds: ?h careful inspection for paint chips/s
03/06/17 Other NHTSA ID: 10093880
TSB ID: T-SB-0112-15

Tsb: pre-delivery service (pds) is a critical step in satisfying your dealership??s new car customers. customer feedback indicates the following areas deserve special attention when performing pds: ?h careful inspection for paint chips/s
03/02/17 Electrical and Air Conditioning NHTSA ID: 10093479
TSB ID: T-SB-0119-15

Tsb: this bulletin includes basic procedures for performing a rescue charge on ni-mh high voltage (hv) batteries. this bulletin should be used in conjunction with the repair manual while performing rescue charge. the grx-5100 should be used
03/02/17 Electrical and Air Conditioning NHTSA ID: 10093486
TSB ID: T-SB-0124-15

A battery in a stored vehicle is subject to conditions that can reduce its performance and life. these conditions include storage period, temperature, parasitic drain, and battery load. because of these factors, battery inspection and main
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03/02/17 Other NHTSA ID: 10093563
TSB ID: T-TT-0377-15

Tt: some customers may experience poor outgoing bluetooth sound quality, this can occur for various reasons. current multimedia systems are designed with the ability to adjust bluetooth sound quality to compensate for echo or excessive back
03/02/17 Other NHTSA ID: 10093567
TSB ID: T-TT-0375-15

Tt: for customer concerns of no or poor outgoing sound from the bluetooth systems there are diagnostics in the repair manual which can be performed to diagnose the condition.
03/01/17 Other NHTSA ID: 10093346
TSB ID: T-TT-0384-16

Tech tip: some customers may experience a condition that, after using siri eyes free, the head unit will change from whatever source they were listening to, to the bluetooth audio source. this condition was introduced with the ios 9 and lat
03/01/17 Other NHTSA ID: 10093361
TSB ID: T-TT-0385-16

Tech tip: this tech tip is being provided to bring attention to the new location of the entune/nav/map update and upgrade usb directory. click on the tis tab, diagnostics tab, telematics tab, and the document is now located under the refe
02/23/17 Electrical and Air Conditioning NHTSA ID: 10092763
TSB ID: T-SB-0034-16

Tsb: some 2016 model year highlander vehicles equipped with pioneer head units (faceplate id p11264) may experience inoperative controls or phantom touch input when below 55??f. updated head units are now available to address this conditio
02/23/17 Other NHTSA ID: 10092768
TSB ID: T-TT-0395-16

Tt: hv batteries have liquid filled cell modules, to prevent leakage from cells, it is very important to confirm the proper orientation mark of the drc.
NHTSA's feed only includes summaries. For the full text of TSBs:

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02/23/17 Other NHTSA ID: 10092684
TSB ID: T-TT-0392-16 REV

Tt: some customers may experience bluetooth connection issues after updating the android operating system to 5.x.x (lollipop) or later.
01/05/17 Transmission and Drivetrain NHTSA ID: 10087882
TSB ID: T-SB-0198-11 REV

Tsb: for vehicles that are used under certain severe operating conditions, the hv battery cooling fan may experience an excessive buildup of dust, lint, or other debris that can reduce the efficiency of the hv battery cooling system. hv ba
11/16/16 Electrical and Air Conditioning NHTSA ID: 10084339
TSB ID: T-SB-0103-16

Tsb: some 2016 model year applicable vehicles equipped with entune? audio (version 01013e) / entune? audio plus (version 010156 or 01015c) / entune? premium audio (version 010171 or 010170 or 01017d) may exhibit one or more of the followin

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Toyota Highlander TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.