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2016 Toyota Prius c Technical Service Bulletins (TSBs)

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TSB Date Problem Area TSB Text
03/21/17 NHTSA ID: 10096036
TSB ID: T-SB-0012-13 REV

Tsb: flash reprogramming allows the ecu software to be updated without replacing the ecu. flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. this bul
08/14/17 Transmission and Drivetrain NHTSA ID: 10111425
TSB ID: T-SB-0087-14 Rev

Tsb: prius and mirai vehicles are equipped with 2 types of batteries: * hybrid vehicle (hv) battery * 12-volt auxiliary battery if prius or mirai vehicles are put into storage, the state of charge (soc) of its hv battery and auxiliary b
04/05/17 Transmission and Drivetrain NHTSA ID: 10096908
TSB ID: T-TT-0397-16

Tt: some customers may complain about a mil ¿on¿ with a p0a80 dtc. in these cases, the hv battery would need to be replaced. along with the hv battery replacement, the cooling system filter will need either cleaning or replacement. this tt
01/05/17 Transmission and Drivetrain NHTSA ID: 10087882
TSB ID: T-SB-0198-11 REV

Tsb: for vehicles that are used under certain severe operating conditions, the hv battery cooling fan may experience an excessive buildup of dust, lint, or other debris that can reduce the efficiency of the hv battery cooling system. hv ba
12/14/16 Transmission and Drivetrain NHTSA ID: 10086292
TSB ID: T-SB-0198-11 REV

Tsb: for vehicles that are used under certain severe operating conditions, the hv battery cooling fan may experience an excessive buildup of dust, lint, or other debris that can reduce the efficiency of the hv battery cooling system. hv ba
08/15/17 Electrical and Air Conditioning NHTSA ID: 10115270
TSB ID: T-SB-0234-17

Tsb: some 2016 - 2017 model year vehicles equipped with entune audio (version uu.10.48), entune audio plus (version eu.10.68 or eu.20.25 or eu.20.28) or entune? premium audio (cu.10.71 or cu.10.72 or cu.20.05 or cu.20.08) may exhibit 1 or m
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08/15/17 Electrical and Air Conditioning NHTSA ID: 10115278
TSB ID: T-SB-0019-16_Obs

Tsb: obsolete notice rev2 july 12, 2017: this bulletin is now obsolete. please see t-sb-0234-17.
08/14/17 Electrical and Air Conditioning NHTSA ID: 10111562
TSB ID: T-SB-0083-13 Rev

Tsb: the procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. refer to the applicable repair manual for vehicle specific repair procedures and parts.
08/14/17 Electrical and Air Conditioning NHTSA ID: 10111304
TSB ID: T-TT-0344-15

Tt: iphone text messages do not appear on multimedia display.
08/14/17 Electrical and Air Conditioning NHTSA ID: 10111643
TSB ID: T-TT-0414-16

Tt: some customers may encounter bluetooth® connectivity concerns such as: *difficulty to pair the phone. *intermittent bluetooth® failure to connect to the vehicle when first turning on the vehicle. *various bluetooth® audio functions a
08/14/17 Electrical and Air Conditioning NHTSA ID: 10111179
TSB ID: T-SB-0083-13 Rev

Tsb: the procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. refer to the applicable repair manual for vehicle specific repair procedures and parts.
08/14/17 Electrical and Air Conditioning NHTSA ID: 10111547
TSB ID: T-TT-0309-14 Rev

Tt: some customers may experience bluetooth disconnections or loss of sms text message functionality on the navigation/audio system with android phones running os 4.4 or later. condition tends to occur to customers who have many previous te
08/14/17 Electrical and Air Conditioning NHTSA ID: 10111180
TSB ID: T-SB-0025-15

Tsb: while a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating veh
08/14/17 Electrical and Air Conditioning NHTSA ID: 10111154
TSB ID: T-TT-0344-15

Tt: iphone text messages do not appear on multimedia display.
08/14/17 Electrical and Air Conditioning NHTSA ID: 10111126
TSB ID: T-SB-0043-14 Rev

Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. once the system is reset, all previously registered keys will be erased. follow the procedures in this bulletin to
08/14/17 Electrical and Air Conditioning NHTSA ID: 10111416
TSB ID: T-SB-0043-14 Rev

Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. once the system is reset, all previously registered keys will be erased. follow the procedures in this bulletin to
08/14/17 Electrical and Air Conditioning NHTSA ID: 10111563
TSB ID: T-SB-0025-15

Tsb: while a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating veh
05/22/17 Electrical and Air Conditioning NHTSA ID: 10099947
TSB ID: T-TT-0399-16

Tt: multimedia systems reset procedure should be performed when the multimedia system no longer responds or reboots itself.
03/28/17 Electrical and Air Conditioning NHTSA ID: 10096566
TSB ID: T-TT-0365-15

Tt: a vehicle may arrive to the dealer with a mil ¿on¿ condition and p0a80 stored in the memory. some cases have been identified with internal modification done to the hv battery. modified or altered parts are not covered under warranty.
03/24/17 Electrical and Air Conditioning NHTSA ID: 10096332
TSB ID: T-TT-0309-14 REV

Tt: some customers may experience bluetooth disconnections or loss of sms text message functionality on the navigation/audio system with android phones running os 4.4 or later. condition tends to occur to customers who have many previous te
03/03/17 Electrical and Air Conditioning NHTSA ID: 10093681
TSB ID: T-TT-0378-15

Tt: some customers may experience intermittent bluetooth disconnections if they turn off bluetooth audio in the bluetooth connection menu on an android phone
03/02/17 Electrical and Air Conditioning NHTSA ID: 10093479
TSB ID: T-SB-0119-15

Tsb: this bulletin includes basic procedures for performing a rescue charge on ni-mh high voltage (hv) batteries. this bulletin should be used in conjunction with the repair manual while performing rescue charge. the grx-5100 should be used
03/02/17 Electrical and Air Conditioning NHTSA ID: 10093486
TSB ID: T-SB-0124-15

A battery in a stored vehicle is subject to conditions that can reduce its performance and life. these conditions include storage period, temperature, parasitic drain, and battery load. because of these factors, battery inspection and main
08/10/16 Electrical and Air Conditioning NHTSA ID: 10078581
TSB ID: DEN-N3D7B-06

This communication is informing toyota of a delamination issue within an i.c. produced by nxp and assembled into airbag sensor supplied by denso international america, inc. this delamination issue manifests itself as an open circuit within
08/14/17 Other NHTSA ID: 10111499
TSB ID: T-SB-0117-15

Tsb: pre-delivery service (pds) is a critical step in satisfying your dealership's new car customers. customer feedback indicates the following areas deserve special attention when performing pds: ? careful inspection for paint chips/scra
08/14/17 Other NHTSA ID: 10111521
TSB ID: T-SB-0028-14

Tsb: long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. the following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage co
08/14/17 Other NHTSA ID: 10111438
TSB ID: T-SB-0026-14 Rev

Tsb: during the manufacturing process tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. if the wheels are replaced or refinished before vehicle delivery, it is important that the tires
04/07/17 Other NHTSA ID: 10097052
TSB ID: T-TT-0268-13 REV

Tt: some customers may encounter bluetooth connectivity concerns such as: ¿ difficulty pairing the phone. ¿ intermittent bluetooth failure to connect when first turning on the vehicle. ¿ various bluetooth audio functions are no lo
04/04/17 Other NHTSA ID: 10096862
TSB ID: T-SB-0044-16

Tsb: on some vehicles, when rapgard¿ is removed, the paint may have a stained appearance. these stains appear to be under the clear coat (repainting this area is not necessary). the stain patterns are usually under wrinkles in the rapgard¿
03/30/17 Other NHTSA ID: 10096708
TSB ID: T-SB-0026-14 REV

Tsb: during the manufacturing process tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. if the wheels are replaced or refinished before vehicle delivery, it is important that the tire
03/28/17 Other NHTSA ID: 10096555
TSB ID: T-TT-0344-15 REV

Tt: iphone text messages do not appear on multimedia dis[play.
03/23/17 Other NHTSA ID: 10096246
TSB ID: T-SB-0028-14

Tsb: long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. the following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage c
03/06/17 Other NHTSA ID: 10093954
TSB ID: T-SB-0117-15

Tsb: pre-delivery service (pds) is a critical step in satisfying your dealership¡¦s new car customers. customer feedback indicates the following areas deserve special attention when performing pds: ¿h careful inspection for paint chips/s
03/02/17 Other NHTSA ID: 10093563
TSB ID: T-TT-0377-15

Tt: some customers may experience poor outgoing bluetooth sound quality, this can occur for various reasons. current multimedia systems are designed with the ability to adjust bluetooth sound quality to compensate for echo or excessive back
03/02/17 Other NHTSA ID: 10093567
TSB ID: T-TT-0375-15

Tt: for customer concerns of no or poor outgoing sound from the bluetooth systems there are diagnostics in the repair manual which can be performed to diagnose the condition.
03/02/17 Other NHTSA ID: 10093484
TSB ID: T-SB-0122-15

Tsb: pre-delivery service (pds) is a critical step in satisfying your dealership¡¦s new car customers. customer feedback indicates the following areas deserve special attention when performing pds: ¿h careful inspection for paint chips/s
03/01/17 Other NHTSA ID: 10093361
TSB ID: T-TT-0385-16

Tech tip: this tech tip is being provided to bring attention to the new location of the entune/nav/map update and upgrade usb directory. click on the tis tab, diagnostics tab, telematics tab, and the document is now located under the refe
03/01/17 Other NHTSA ID: 10093346
TSB ID: T-TT-0384-16

Tech tip: some customers may experience a condition that, after using siri eyes free, the head unit will change from whatever source they were listening to, to the bluetooth audio source. this condition was introduced with the ios 9 and lat
02/23/17 Other NHTSA ID: 10092768
TSB ID: T-TT-0395-16

Tt: hv batteries have liquid filled cell modules, to prevent leakage from cells, it is very important to confirm the proper orientation mark of the drc.
02/23/17 Other NHTSA ID: 10092684
TSB ID: T-TT-0392-16 REV

Tt: some customers may experience bluetooth connection issues after updating the android operating system to 5.x.x (lollipop) or later.
02/16/17 Other NHTSA ID: 10092018
TSB ID: T-SB-0087-14 REV

Tsb: prius and mirai vehicles are equipped with 2 types of batteries: ¿ hybrid vehicle (hv) battery ¿ 12-volt auxiliary battery if prius or mirai vehicles are put into storage, the state of charge (soc) of its hv battery and auxiliary batte

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Toyota Prius c TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.