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smart fortwo Recalls

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Recall Date Problem Area Recall Text
12/31/69 Engine Mercedes-benz usa, llc. (mbusa) is recalling certain 2008-2009 smart fortwo cabrio and fortwo coupe vehicles. the rear insulation mat in the engine compartment may deform, deteriorate, and loosen over time, allowing the mat to contact hot exhaust system components.

If the mat contacts hot exhaust system components, it can increase the risk of a fire.

Mbusa will notify owners, and dealers will replace the rear insulation mat with an improved one, free of charge. the recall is expected to begin in july 2018. owners may contact mbusa customer service at 1-800-367-6372.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
09/20/17 Brakes and Traction Control Mercedes-benz usa, llc (mbusa) is recalling certain 2016 smart fortwo vehicles. in these vehicles, the lock nut that secures the parking brake cable to the parking brake lever may loosen over time, resulting in increased parking brake lever travel before the parking brake engages.

As the parking brake lever travel increases, the holding force may decrease to a point where the vehicle is no longer safely secured in all parking situations, allowing the vehicle to unexpectedly move when parked on a slope, increasing the risk of a crash.

Mbusa will notify owners, and dealers will replace the parking brake cable lock nut, free of charge. the recall began september 20, 2017. owners may contact smart customer service at 1-877-496-3691.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
10/13/17 Suspension and Steering Mercedes-benz usa llc. (mbusa) is recalling certain 2017 smart fortwo and smart fortwo cabriolet vehicles. casting imperfections may result in the failure of the left front axle steering knuckle.

Failure of the left front axle steering knuckle could affect vehicle control, increasing the risk of a crash.

Mbusa will notify owners, and dealers will inspect the left front axle steering knuckle, replacing any from the affected batch, free of charge. the recall october 13, 2017. owners may contact smart customer service at 1-877-496-3691.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
05/08/15 Suspension and Steering Mercedes-benz usa, llc (mbusa) is recalling certain model year 2014-2015 smart fortwo coupes and convertibles, and 2014 fortwo coupe electric and fortwo convertible electric vehicles. the affected vehicles have steering gear mounting bolts which may break during vehicle operation.

If the steering gear mounting bolts break, vehicle handling could be affected, increasing the risk of a crash.

Mbusa will notify owners, and dealers will replace the steering gear mounting bolts, free of charge. the recall began on may 8, 2015. owners may contact smart customer service at 1-800-762-7887.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
09/08/17 Electrical and Air Conditioning Mercedes-benz usa, llc (mbusa) is recalling certain 2016 smart fortwo vehicles. the horizontal headlight adjustment mechanism on these vehicles may not have been properly sealed off to prevent future adjustment. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and associated equipment."

If the headlight can be adjusted horizontally, the headlight may be adjusted outside of the designed specifications, reducing the driver's visibility and potentially blinding oncoming traffic, increasing the risk of a crash.

Mbusa will notify owners, and dealers will install the correct sealing caps to prevent the headlights from being adjusted horizontally, free of charge. the recall began september 8, 2017. owners may contact mbusa customer service at 1-800-367-6372.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
10/30/08 Other Smart usa is recalling 43 my 2008 fortwo 451 vehicles. a single batch of paint sent to the company did not meet specifications. a re-work was done in the plant using different formulations of painting materials. after the re-work was completed, it was determined that the combination of materials used to repaint the frame and chassis could lead to de lamination of the paint materials from the body and frame structures.

Such de laminating can take place in the area of the body where the windshield and roof have been affixed with adhesive, which could affect the adhesion of those components to the vehicle body, increasing the risk of separation. this could cause a crash if the roof or windshield separated from the vehicle while in motion.

Dealers will repaint the affected areas to meet specifications. the recall began on august 18, 2008. owners may contact smart usa at 1-248-648-2451.

Smart usa recall no.0808-001.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.

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smart fortwo Recalls

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.

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