| 1 | 0 | 3 | 4 | 3 | 4 |
2018 Chrysler Pacifica repairs by problem area
Engine (22%)
Transmission and Drivetrain (5%)
Brakes and Traction Control (1%)
Suspension and Steering (7%)
Electrical and Air Conditioning (54%)
Paint, Rust, Leaks, Rattles, and Trim (7%)
Other (1%)
Chart based on 81 repairs.
2018 Chrysler Pacifica repair cost distribution
$2500+ (0%)
$1000 - $2499 (3%)
$500 - $999 (8%)
$100 - $499 (13%)
< $100 (78%)
Chart based on 40 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
2018 Chrysler Pacifica 4dr Minivan, ext.
287-horsepower 3.6L V6 9-speed automatic FWD
| Chrysler Pacifica in New York, United States Oct 2017 - Jan 2022 | |||
| Nov 202151000 miUS $40 | Headlight bulbs both sides | ||
| Chrysler Pacifica in Massachusetts, United States Oct 2020 - Oct 2021 | |||
| Oct 202182000 miUS $600 | Started as error message on start/stop battery, but within a month the main battery was also dead. Car would not start. After replacing both batteries (start-stop and main battery) the vehicle continues to show failure of the start-stop system. Mechanic says he hasn't been able to clear the error message, but continues to try to get his diagnostic equipment working to clear the fault. | ||
| Chrysler Pacifica in Florida, United States Apr 2021 - Oct 2021 | |||
| Jun 202116800 mi | Very loud Grinding noise when backing out of driveway or parking space while the steering wheel was being turned. Returned van to CarMax and it was diagnosed as a bad axle. Both front axles were replaced under TSB/internal recall at Chysler. Van was still under the 4 mo./3000 mile CarMax warranty. Play in steering wheel was not addressed. | ||
| Oct 202118000 mi | After two weeks of trying to get a service appointment. I walked into CarMax to have the steering slop addressed from the first visit in July. We had just returned from a long weekend to the West Coast of FL with our dogs and the van was very hard to keep in its lane because of the steering slop. I've driven Army trucks that were easier. Van was taken to local Chrysler dealer and the diagnosis was; Failed steering unit. Failed Strut bearings (Both sides), Failed front Struts (Both side) Failed sway bar ends (Both side) Day after Labor Day was the back order expected delivery date of the parts. Oct. 1st parts finally showed up. Repairs have started, in the meantime we have decided to replace this junk with a 2018 Honda Odyssey w/23K miles. Totally have lost any trust in this van, even if the entire steering system is now "New" This should not happen on a three year old van w/18,000 miles | ||
| Chrysler Pacifica in Georgia, United States Feb 2018 - Feb 2022 | |||
| Sep 201928000 mi | Start stop system battery died - covered under warranty | ||
| Chrysler Pacifica in California, United States Mar 2021 - Jan 2022 | |||
| Jul 202126000 mi | steering rod steering rod | ||
| Sep 202127000 miUS $800 | Transmission mount bolt broken | ||
| Chrysler Pacifica in Michigan, United States Jan 2021 - Feb 2022 | |||
| Jul 202133935 mi | Warranty replacement of auxiliary battery for engine start-stop system. | ||
| Chrysler Pacifica in New Hampshire, United States Mar 2018 - Aug 2022 | |||
| Aug 202252722 miUS $271 | CEL and sputtering engine - cylinder misfire. Also coolant empty and car temperature high warning message. Head gasket failure allowed coolant into cylinder. Replaced right cylinder head gasket and associated seals and hardware. Paint bubbling along front of hood. Chrysler contaced with pictures and dealer waiting to hear back. This seems to be a common problem. Aux battery not working, causing auto start/stop system to disable. Common failure, but out of warranty (36,000), so owner had to pay to replace. | ||
| Chrysler Pacifica in Iowa, United States Jan 2018 - Jul 2022 | |||
| Jun 202232000 miUS $1400 | AC Compressor clutch solenoid (just the solenoid) failed. Compressor, clutch, charge etc, were fine. Replacement requires fully removing the compressor. | ||
| Jul 202234000 miUS $130 | ESS Battery failed causing failed engine restart while making left turn. | ||
| Chrysler Pacifica in North Dakota, United States Mar 2018 - Jun 2022 | |||
| Nov 20188812 mi | Sliding door reprogram. Doors would not always close | ||
| Feb 201911035 mi | Both main battery and auxiliary batteries failed. Replaced both batteries under warranty | ||
| Jun 201914912 mi | Drivers door not flush with rest of body. Collision center bent door and adjusted striker so door would fit flush. | ||
| Nov 202034737 mi | Rear TV screens and remotes reprogrammed to fix remotes not responding Transmission quick relearn for harsh shift into 4th gear Transmission quick relearn for harsh shift into 4th gear | ||
| Jan 202135971 mi | Valve cover gaskets were leaking Transmission quick relearn for harsh downshift Sliding door intermittent no close TSB 1819319B reprogram | ||
| Nov 202147611 miUS $75 | Rear suspension on passenger side upper control arm was replaced. It was making a squeaking noise over larger bumps. Replaced with Mevotech brand upper control arm and is quiet again. | ||
| Chrysler Pacifica in Colorado, United States May 2018 - Jun 2018 | |||
| Jun 20185450 mi | While driving at 60 mph on the highway the engine shut down without warning. Failed to restart 20 times, then shut off Automatic Engine Start/Stop feature and it immediately was able to be restarted. Chrysler has no idea what has caused this issue on my Pacifica a(nd several other 2017 and 2018 units. It leaves no error codes in the computer so they can't diagnose it. They also have this same issue on some newer Wranglers that use the same engine. I don't drive mine that much and this issue has not happened on my Pacifica since the initial incident, but from what I've read on some of the forums, I should expect it to happen again. Hopefully next time, I will capture the incident on video if I can safely record it. | ||
| Chrysler Pacifica in Missouri, United States Apr 2018 - Jul 2022 | |||
| Jul 202126000 mi | dealer tripped a switch during oil change that gave a warning light...fixed quickly and no charge | ||
| Jun 202238000 mi | nav showed incorrect location...rest of system....audio etc worked fine | ||
| Chrysler Pacifica in California, United States Nov 2017 - Dec 2020 | |||
| Mar 20185000 mi | Video screens for entertainment system were not working Gas fill sensor caused intermittent block to gas fillup (gas pump would shut down) | ||
2018 Chrysler Pacifica 4dr Minivan, ext.
248-horsepower 3.6L V6 Plug-in Hybrid CVT FWD
| Chrysler Pacifica in North Carolina, United States Nov 2017 - Jun 2018 | |||
| Dec 20172000 mi | The video screen went blank and the radio did not work. It was a known problem that was apparently fixed by an OTA software update. | ||
| May 201812000 mi | Surround camera stays on when turned on from the app, the screen does not respond to touch. Tech inspected unit for updates, did not fix the problem. My 4 year old pushed the headliner light into the ceiling. Tech reinstalled the headliner light. Headphones battery compartment cover broke making them unusable. I was given a number to call for replacement. Replacements were mailed. Replaced battery coolant heater electrical connector. The sensor that indicates there is something in the way of the automatic door intermittently doesn’t work, causing the door to reopen when it should close. No attempt was even made to replicate the problem let alone repair it. | ||
| Chrysler Pacifica in California, United States Jan 2018 - Jun 2018 | |||
| Jan 20183500 mi | Screen had lines on it that would not go away. Charging Schedule did not work | ||
| Apr 20186000 mi | Sliding door was scratching paint when closing itself. | ||
| Chrysler Pacifica in Oregon, United States Dec 2018 - Jun 2022 | |||
| Sep 2018882 mi | Fuel door wouldn't close; causing battery to drain completely; also did recall at same time | ||
| Sep 202015000 mi | AC not working and two recalls | ||
| May 202116000 mi | AC not working again. | ||
| Jun 202219000 miUS $100 | AC not working. Needed replacement parts. Passenger sliding door wouldn't open. Needed replacement sensor. | ||
| Chrysler Pacifica in Colorado, United States Sep 2017 - Jun 2022 | |||
| Nov 202123000 mi | Sliding rear doors didn’t work sporadically in cold weather. Module reprogrammed. Rear sliding doors not working sporadically in cold weather. Door modules and motor replaced. | ||
| Chrysler Pacifica in California, United States May 2019 - Mar 2022 | |||
| Oct 20194052 mi | Software update applied to fix random audio popping noise. Radio icons default to original positions randomly after rearranging them. No fix was found. Explained as normal behavior. Gas station fillers sometimes would click off well before the tank was full, making it difficult to tell when I should actually stop refueling. Dealer was unable to duplicate the issue. | ||
| Feb 20218386 mi | Sliding doors automatically reopened when attempting to close. Applied software update. | ||
| Chrysler Pacifica in Wisconsin, United States Oct 2017 - Jun 2020 | |||
| Nov 20171200 mi | Warning "Service Hybrid Electric Vehicle System" appeared. Dealer cleared 11 codes, needs to replace a battery charge sensor. Part ordered. | ||
| Mar 20184000 mi | front display shut off when using Uconnect system in rear seats. | ||
| Apr 20185000 mi | Check Engine Light. parts needed to be ordered. | ||
| Dec 20189000 mi | Gps quit working. After a few days of trying, dealer finally replaced radio unit Hands free door quit working. Dealer had car for 2 days to diagnose, when I took it in to be fixed they realized they ordered wrong parts. 3 weeks later, returned with 5 dings in rear fenders, black handprints on headliner, cracked panel in cargo area. Cut in dash and cup holder full of parts. Oh yes, problem reappeared the next day. | ||
| Chrysler Pacifica in California, United States Oct 2017 - Jun 2022 | |||
| Jan 20182000 mi | Check engine light was on. | ||
| Jun 20186800 mi | When turned on, many systems failed and the car entered a safety mode where it could only travel 10 mph. Car was towed to dealership and upon inspection an issue with the antilock braking system was detected. A part was ordered and after installation the issue remained. Subsequently the software was updated and the issue was resolved. | ||
| Chrysler Pacifica in Ontario, Canada Oct 2017 - Jun 2022 | |||
| Jan 20182356 mi | 12V battery went dead for no apparent reason while hybrid battery was charging. No lights had been left on. No significant accessories plugged in drawing power. In any case, the vehicle was charging so battery should not have run down. Jump-started van. Ran normally thereafter. Check engine light appeared Jan 8 with codes P0A7F (Hybrid Battery Degraded) and P0562 (System Voltage Low - TCM). | ||
| Chrysler Pacifica in California, United States Jan 2018 - Feb 2018 | |||
| Jan 20181000 mi | nav screen blank. dealer could not fix problem. a couple days later screen came back. | ||
| Chrysler Pacifica in Kentucky, United States Mar 2018 - Jul 2022 | |||
| Mar 202126000 mi | Nav, clock weren't working (visible to me). Parts replaced (their description): Radio, Nav, Telematics; Module, Power Inverter (PIM) Flash Updates; Module, Electronic Brake Booster Update; Module, Powertrain Control (PCM) Flash | ||
| Chrysler Pacifica in Georgia, United States May 2018 - Jun 2022 | |||
| Apr 202018000 mi | Navigation quit working, ordered new radio | ||
| Chrysler Pacifica in Illinois, United States Feb 2018 - Jun 2018 | |||
| Mar 20181000 mi | Stereo lost all the relevant options for our car. Apparently it was on dealer mode still... | ||
| Chrysler Pacifica in Quebec, Canada Mar 2018 - Jul 2018 | |||
| Jun 20182480 mi | UConnect théâtre not functioning | ||
| Jul 20182480 mi | Cruise control recall | ||
| Chrysler Pacifica in Massachusetts, United States Nov 2017 - Jun 2022 | |||
| Dec 2017500 mi | Command panel locked up - had to reset by pulling fuse. | ||
| Feb 20183000 miUS $300 | Trim on rear door was coming off - Dealer replaced under warranty Check Engine Light Message indicated there was a fault in the Catalytic Converter heater. Light stayed on for two days and then went out. Dealer reported they could not get history on the error as Chrysler does not save those messages. | ||
| Jul 20188000 mi | Cruise Control Recall Control panel (display) locked up and would not allow control of all systems associated with panel like Nav, Radio, climate, etc. Battery heating system issue | ||
| Sep 201813000 mi | u73 recall patch of recall patch. Found entire radio to be defective replacement ordered. | ||
| Chrysler Pacifica in North Carolina, United States Oct 2017 - Jun 2022 | |||
| Apr 20187000 mi | One of the camera failed making the lane departure assist system and automatic high-beam system inoperable. The dealer ordered, and then replaced camera module under the warranty. | ||
| May 20187000 mi | Clicking noise appeared during sharp turns coming from the wheels. I think the dealer said that there was a TSB on a previous year model which they found something to do with the front wheel bearings. I don't think they replaced them, but checked it and tightened something. | ||
| Jun 202149000 miUS $600 | The engine started to misfire. This is plug-in hybrid and the true gas engine mileage is less than 20,000 (car at ~50,000). We were sure this should be covered under warranty (powertrain). Dealer replaced the spark-plugs and charges us for the repair since "this is wear item". Recommended spark plug replacement by the dealer is every 100,000 miles. We did not win the argument unfortunately. The car was fixed and running Ok since than. | ||
| Chrysler Pacifica in Georgia, United States Mar 2018 - Jun 2022 | |||
| Mar 20182300 mi | Uconnect hub replaced | ||
| Chrysler Pacifica in Texas, United States Oct 2017 - Jun 2022 | |||
| Apr 202157000 miUS $100 | Freon [actually condensation?] leak under dash that had a large puddle | ||
| Oct 202167000 mi | High voltage battery connection had become loose and car wouldn't go into drive. | ||
| Jun 202273000 mi | The onboard charging module failed and had to be replaced. | ||
| Chrysler Pacifica in North Carolina, United States Dec 2018 - Jul 2022 | |||
| Nov 202025000 mi | Apparent animal (squirrel?) damage to wiring leading to lack of firing of one cylinder, misfire, and requiring repair. [rodent damage] | ||
| Chrysler Pacifica in Indiana, United States Dec 2020 - Jan 2023 | |||
| Dec 202143000 miUS $100 | Clunking when driving over potholes or turning left. Replaced Front struts and swaybar bushings | ||
| Jan 202244000 mi | The electric heater element failed to cause no cabin heat in electric mode. On 1st visit attempted software update and reset, but the check engine light returned. 2nd visit heat element was replaced | ||
| Jan 202352000 mi | Fix rust on hood and sliding door. | ||
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