2012 Ford Focus Ford Focus 2012

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2012 Ford Focus repairs by problem area

Engine (9%)

Transmission and Drivetrain (34%)

Brakes and Traction Control (3%)

Suspension and Steering (7%)

Electrical and Air Conditioning (28%)

Paint, Rust, Leaks, Rattles, and Trim (15%)

Other (3%)

Chart based on 425 repairs.

2012 Ford Focus repair cost distribution

$2500+ (8%)

$1000 - $2499 (8%)

$500 - $999 (31%)

$100 - $499 (31%)

< $100 (23%)

Chart based on 13 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
Non-members can see only ten 2012 Ford Focus repair histories. Log in or join us to see them all.

2012 Ford Focus

Engine not specified

Ford Focus in British Columbia, Canada
Feb 2013 - Mar 2013
Mar 2013

9920 mi
power window motor shot. ordered new motor. to be installed march 15/13 sync would drop calls. sync kept indexing ipod. 
Ford Focus in Texas, United States
Oct 2012 - Nov 2012
Nov 2012

27000 mi
Ford could never fix my car..I finally sold it at a lost. When an bought an 2013 KIA. 
Ford Focus in Mississippi, United States
Jan 2015 - Jan 2015
Jan 2015

74000 mi

US $4000
Bumper fell off 

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2012 Ford Focus 4dr Wagon

160-horsepower 2.0L I4 6-speed automatic FWD

Ford Focus in Israel
Jan 2012 - Dec 2015
Sep 2012

5580 mi
The known problem of stuttering in low gears. They drove the car and explained it is an inherent quality of the dry double clutch and it is not a problem by itself.Their answer was expected but at least now my complain is registered 
Feb 2013

8360 mi

$150
This was the yearly maintenance. The gear stuttered more. They did something to the car computer. Now much better but still.. 
Mar 2013

8680 mi
The stuttering at low speeds increased and got more noisy. This time they changed the clutch to a new improved one and now works fine again. 
Oct 2013

13516 mi
car suddenly started stuttering and behaving erratically,dealer "updated" computer and now drives ok!! 
Jan 2015

23240 mi

$2
They changed one of the 3 parts supporting the weigh of the motor. It was giving a slight tremor on the steering wheel Cruise control stopped functioning for 24 hours then came back. The garage did not find anything wrong but changed the computer unit of this system(located in the steering wheel). 
Nov 2015

31000 mi
The recurrent problem with Focus : the clutch was stuttering at low speeds.They did an update of the car computer software and now its much better 

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2012 Ford Focus 4dr Sedan

160-horsepower 2.0L I4 6-speed automatic FWD

Ford Focus in North Carolina, United States
Apr 2015 - Jun 2015
May 2015

82000 mi

US $100
I was driving down the road and all of the sudden the car would not move. I had to have it towed. The repair shop said it was the TCM. I had to have it replaced and a new one re-calibrated. 
Ford Focus in Ohio, United States
May 2014 - May 2014
May 2014

1000 mi
DCT transmission failure. Leaky seals Transmission slipping, noise , vibration. Clutch Assy. replaced. 
Ford Focus in Saskatchewan, Canada
Dec 2012 - Aug 2013
Jan 2013

28900 mi
Transmission slipping in and out of neutral. Feels like surging and can't get any amount of speed up. I was told the trans guy is booked for one month. It's one week now at the dealer and no action. 
Mar 2013

31000 mi
This is third trip in 3 months for same problem. Dealer has no clue what to do since no engine light or code. Loss of power, surging and transmission slips into neutral if pressed. Always on start up. Shut off car and goes away the next time. 
May 2013

33480 mi
Shudder in lower gears 1-2 & 2-3. A new trans. Control update for this problem released in April 13 The update done today. So far problem is gone Improved shifting 
Ford Focus in California, United States
Jun 2015 - Nov 2015
Jul 2015

36700 mi

US $3000
Transmission failed 
Ford Focus in Florida, United States
Apr 2015 - Jun 2015
May 2015

29000 mi
tranny repair,calibrate computer,bearing,strut,wiper repair & loose-- a piece of coprolite ( petrified human dung ) never buy another one !!!!!!!!!!!!!!! 
Ford Focus in Texas, United States
Jun 2012 - Mar 2016
Mar 2014

21000 mi
Engine light came one; TSB 13-12-4, replaced canister purge valve and charcoal canister. Repair attempt failed after 20 days. Engine light turned on; small evaporator leak; replaced capless tube, reset KAM and ROAD test to verify repairs. Car in dealer shop for nine days. Repairs did not work, returned to dealer 13 days later. 
Aug 2014

25000 mi
Engine light turned on; replace fuel tank pressure sensor; refer problem to Ford tech hot line. repairs did not solve problem. 
Oct 2014

27000 mi
Engine light turned on; unknown repairs did not resolve problem. 
Sep 2015

35000 mi
Brakes and rotors were replaced by an authorize Ford dealer. However, the brakes had to be replaced within 12 months/12,000 miles due to premature wear. Covered by Ford's 12mo/12k warranty for parts/labor. 
Oct 2015

35700 mi
Recall notice for software. Vehicle message system indicated transmission failure 
Ford Focus in Ohio, United States
Feb 2012 - Feb 2012
Feb 2012

5300 mi
Car has been in the shop 4times dealer cannot locate/identify problem 
Ford Focus in California, United States
Feb 2014 - Feb 2015
Nov 2014

45000 mi
Dealer couldn't figure problem. Reset computer and said to drive until new error code was generated. 
Jan 2015

46000 mi
Problem finally ascertained-transmission seal leaking in to clutch per TSB 14-0197 and Customer satisfaction program 14m01-vibration caused by clutch design flaw.NO PARTS IN STOCK. Told no parts for 6 MONTHS!!!. 
Ford Focus in Victoria, Australia
Jul 2012 - Mar 2016
Feb 2015

25420 mi
Cruise control SET PLUS switch failed. 
Jun 2015

27900 mi
Clutch and seals replaced under warranty. 
Ford Focus in Texas, United States
Feb 2012 - Jun 2013
May 2012

3700 mi
Headliner coming loose. Took it in first time for them to diagnose (1 day). Took back after part ordered came in and it was fixed (2 days). 
Sep 2012

8000 mi
Factory recall on transmission/shifting performed because car showed some sluggishness when shifting. 
Mar 2013

16000 mi
Sluggish and "jumping" when in reverse sometimes. 
Jun 2013

16000 mi
Still hesitated when going into reverse. 

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2012 Ford Focus 4dr Sedan

160-horsepower 2.0L I4 6-speed automated manual FWD

Ford Focus in Washington, United States
Jul 2012 - Mar 2016
Aug 2012 Had to reset myford touch 
Ford Focus in New York, United States
Sep 2013 - Apr 2016
Oct 2014

57700 mi
Transmission shifts into neutral while driving on a flat road at moderate speed. Ford attempted power train computer reflash [failed] followed by replacing transmission control module [computer & actuators] 
Sep 2015

77000 mi
Hardware [APIM] failure for the 'My Ford Touch' system. 
Apr 2016

89000 mi

US $50
replaced worn front pads 
Ford Focus in Ontario, Canada
Jan 2014 - Jun 2015
Jan 2015

36580 mi
Entertainment system made loud unpleasant noises. It was out of warranty and the dealer wanted $500 to fix. We declined and drive with no entertainment now. Due to shape of the unit, it is impossible to replace with an aftermarket radio. 
Ford Focus in Illinois, United States
Feb 2012 - Mar 2014
May 2012 recall-car rolled down hill when foot was removed from brake. Tranmission was slow to react. they re programmed the computer in car. 
Ford Focus in Ohio, United States
Oct 2013 - Apr 2015
Oct 2013

49000 mi
Hard, jerky shifts. New clutch needed for dual clutch transmission. Currently on order 
Nov 2013

50000 mi
Hard Jerky shifts, transmission replaced 
Nov 2014

66000 mi
Touch screen froze for a few days. Took to dealer but it started working again. Dealer refused to check system 
Apr 2015

70000 mi
Radio would turn off and not work, had same issue in 2014 APIM replaced 
Ford Focus in Georgia, United States
Feb 2012 - Dec 2014
Dec 2012

8000 mi
Car was shuddering during acceleration at around 20 mph. Clutch assembly replaced. Sync with My Touch bluetooth repeatedly looses connection with phone. System randomly resets with maintenance dialogue. 
Apr 2014

19700 mi
Interior rear window shelf vent covers were tattered. Entire Rear Shelf cover was replaced. Transmission Stutters during acceleration. Transmission software reset. Problem recurred shortly thereafter. 
Dec 2014

25000 mi

US $45
Replace clutch assembly for damage from leaking seals causing transmission to stutter during acceleration. 
Ford Focus in California, United States
Apr 2013 - Jun 2015
Apr 2014

43700 mi
Failed computer 
Ford Focus in Michigan, United States
Jan 2013 - Feb 2013
Feb 2013

23000 mi
Passenger side rear wheel bearing was defective cause loud rumbling noise. Passenger side mirror would not tilt up or down. Rough engine idle. Poor shifting at low speeds. 
Ford Focus in Florida, United States
Jul 2012 - Mar 2014
Jul 2012

13000 mi
Looking into rear window from outside could see liner behind rear seat disintegrated. Dealer ordered replacement and installed. Took a few weeks to arrive. 
Mar 2014

30000 mi
Hood Ford OVAL replaced - fading and cracking.  Steering column cover disintegrating 
Ford Focus in Tennessee, United States
Nov 2012 - May 2015
Jan 2014

26000 mi
Molding around driver's door opening torn. 
Dec 2014

35000 mi
TSB 14-0197 transmission shudder 
Ford Focus in Texas, United States
Dec 2013 - Dec 2013
Dec 2013

22000 mi

US $60
Transmission failure from stop into intersection vehicle automatically dropped into neutral (causing engine to rev, subsequently catching it thrusted forward and this repeated twice in about 30 seconds. Rear sensor came on in display gauge even though car was in Drive and moving forward. Same problem as before; car "slipping" out of gear and then catching creating a deceleration followed by a lurch; repeated again 2 times all within 30 seconds. 
Ford Focus in Michigan, United States
Jul 2012 - Jul 2014
Jan 2013

5000 mi
The trans. has been jerky and clunky since the beginning. Gave the car time to "learn" and then asked for help. They did the recommended computer updates and we are now in the same boat. "Learned" again, but not good. 
Jun 2013

11000 mi
Same horrible lurching or hesitation you never know. Still horrible shifting.The car has been in the shop for hesitation, grinding, rough shifts, and driving forward when in reverse. Ford says its performing to specs and can't duplicate the issue even though they keep updating software, etc. Same stuff. Horrible shifting experiences. 
Aug 2013

14300 mi
Same horrible transmission issues. 
Sep 2013

16000 mi
same issues, same non-repair. have been working with ford customer service with no resolution yet. 
Jul 2014

30000 mi
still clunked,lurched,and/or hesitated. Lemon law claim filed in March. Won case in arbitration in June. 
Ford Focus in New Mexico, United States
Nov 2011 - Mar 2016
May 2014

20099 mi
Rear main seal leaking where oil pan and main seal meet. Removed flywheel, AC compressor, oil pan, and rear main seal. Replaced rear main seal and resealed oil pan. Reinstalled other parts mentioned above. 
Ford Focus in South Carolina, United States
Mar 2014 - Dec 2015
Jun 2014

17000 mi

US $4
Right brake light inop. Remove and replace. SYNC Vehicle Health Report idenitified problem. 
Ford Focus in Kentucky, United States
Nov 2012 - Jan 2013
Jan 2013

17000 mi
Transmission shifts into neutral while at highway speeds and in turns. Car bought back. My Touch. Car bought back. 
Ford Focus in Ohio, United States
Nov 2011 - Dec 2012
May 2011

3125 mi
Installed missing ignition cover 
Jul 2011

4597 mi
Sync would continually freeze Reset APIM Sync same Issue Replaced APIM Starter replaced 
Jan 2012

17385 mi
SYNC freezing - reset Apim 
Dec 2012

34000 mi
Door seals had let go - Replaced. Chrome on steering wheel chipped - Replaced. 
Ford Focus in Michigan, United States
May 2012 - Dec 2012
Jul 2012

1700 mi
When the car was new, a soft pedal start was jerky. It was only smooth if I had a normal amount of pressure or floored it. They said the computer chip needed to learn my driving style. It did learn me perfectly in 6 weeks. Smooth now. 
Ford Focus in Ontario, Canada
Feb 2012 - Oct 2012
Sep 2012

17980 mi
Transmission had to be re programed and works great now as well as the MYFORD had a upgrade 
Ford Focus in New York, United States
Feb 2012 - Oct 2013
Sep 2012

4000 mi
Customer satisfaction letter dated May 2012 offered reflashing of body control module, transmission module and ABS module to correct driveability concerns. 
Mar 2013

9000 mi
The MyFordTouch system was reflashed to improve the appearance of the menu screen. The Sync system was reflashed to improve audio transmission through the microphone. 
Ford Focus in Michigan, United States
Apr 2011 - Jun 2014
Sep 2011

12000 mi
Loose trim on bumper was re attached 
Apr 2012

22000 mi
The steering needs constant correction at highway speeds, there is a tsb for this and it requires replacement of the steering gear. The revised part carries the same part number as the old part but has a different finish on the steering gear. The front strut bearings are defective, causing grinding noises during low speed turns, had to be replaced according to tsb The keyless entry isn't reliably unlocking and locking the doors, according to the tsb, a reflash of the body computer to a new software was required. The vehicle's oil life monitor wasn't working properly. It never alerted me to change the oil in 21k miles of driving. Had to be reset and a reflash of the oil life system software. 
Ford Focus in Illinois, United States
Dec 2014 - Dec 2015
Apr 2015

102000 mi

US $800
The car had shifting issues, so they had to replace some internal parts. 
Dec 2015

125000 mi

US $565
I was losing large a amount of coolant every day, so they had to replace the radiator because of a small hole. 
Ford Focus in Alabama, United States
Jul 2014 - Jul 2015
Jul 2015

88000 mi
rear wheels constantly out of alignment, 5 sets of tires in 80K miles. We have paid to align car 5 times, WORST car 
Ford Focus in Manitoba, Canada
Jun 2011 - Jul 2015
Jan 2012

8060 mi
Had the PCM updated to the latest to address stuttering during shifting. Turns out Ford had released a TSB for it and Motortrend magazine and the New York Times had released articles on how this TSB updates was overdue and made a huge diff. 
Mar 2012

9920 mi
Check engine light came on and brought to dealer because auto transmission was shifting rough. They had to do another reflash of the PCM with a newer update than the one they did in February. Passenger side backup light stopped working all of a sudden. Dealer fix and said there was a ground problem with the wiring in the passenger compartment. Chrome bezel on steering wheel was flaking off. Happened above the steering audio controls. Needed to get replace because the flaking chrome is very sharp and cut finger on it. 
Sep 2013

35960 mi
Chrome flaking of steering wheel trim 
May 2014

57260 mi

C $65
Rattling noise from front end. Replaced end links and solved problem. 
Nov 2014

72080 mi

C $250
Lower control arm bushing worn out. Passenger side. Replaced and had to get a wheel alignment. 
Jul 2015

88040 mi

C $600
Rear passenger reverse light shorted out. Had to rewire. Front Struts rattling. Deal said they needed to be replaced. Replaced them myself. 
Ford Focus in Ontario, Canada
Jun 2013 - Mar 2016
Dec 2015

45260 mi

C $900
Touch screen (APIM) stopped working so needed a new one. After a lengthy fight with Ford and the dealer, it was not covered by warrantee and had to pay out of pocket. 
Ford Focus in Iowa, United States
Aug 2011 - Jan 2015
Nov 2011

5000 mi
Heat shielding beneath transmission tunnel began rattling, with noise coming through transmission tunnel into passenger compartment. Dealer secured shield material with sheet-metal screws. Various performance issues with My Ford Touch software, discussed by email and phone with Ford. They will supposedly be resolved by the Jan. 2012 software update to be sent by mail. 
Mar 2012

11000 mi
My Ford Touch new software installation. 
Jul 2013

39700 mi
Trim on steering wheel which appears to be aluminum, began to peel. At the shop today for assessment by dealer. I've been told similar repairs they did required air bag assembly replacement. 
Sep 2013

45000 mi
At low speeds transmission lets the engine lug at low rpm before downshifting, causing noise and vibration. Dealership inspected transmission and revised settings (presumably software). Seems improved but only driven a few miles since. 
Jun 2014

55000 mi
Covering over vents in package shelf under back window disintegrated, probably from sun exposure. Dealer installed new covering at no charge although the vehicle is out of warranty. 
Ford Focus in Minnesota, United States
Apr 2011 - Oct 2013
Jun 2011

1000 mi
MFT locked up. Pulled 7.5 amp FUSE to MFT per SYNC tech support line. Dealer replaced MFT Screen & reprogrammed. 
Aug 2011

4300 mi
MFT issuses.... updated to latest software, still locking up. Radio loud when reentering the car, GPS not responding, blank display. 
Feb 2012

15000 mi
Headliner came loose. Replaced driver side door hinge and handle for keyless entry not working all the time. 
Dec 2012

30000 mi
leak replaced ALL clutches Replace HEADLINER 
Jul 2013

40000 mi
MyFordTouch control module 
Sep 2013

44000 mi
The last software update resolved all MyFord Touch issues. 
Ford Focus in Pennsylvania, United States
Nov 2013 - Apr 2016
Apr 2016

72000 mi

US $200
Both rear wheel bearings needed replacement, rear brake pads were also serviced at this time. 
Ford Focus in Indiana, United States
Nov 2011 - Jun 2013
Jan 2012

6000 mi
Passenger grab handle is extremely loose. It moves a good half an inch back and forth. Dealer looked at it said a clip was broken from factory. Ordered part in November dealer says it is back ordered and still no part. 
Jun 2013

30000 mi
Water pump leak. All coolant lost in 2 minuted. 

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2012 Ford Focus 4dr Sedan

160-horsepower 2.0L I4 5-speed manual FWD

Ford Focus in Michigan, United States
May 2014 - Sep 2014
Aug 2014

30000 mi
The car would occasionally rough idle with no check engine light. They replaced the an ignition coil and a spark plug. 
Ford Focus in Iowa, United States
Mar 2011 - Mar 2016
Oct 2013

39500 mi

US $15
Rear shelf vent foam deterioration. 
Nov 2014

54000 mi
Bearing noise from front end. Left front bearing/hub assembly repaired under power train warranty. 
Ford Focus in Ontario, Canada
Nov 2013 - Mar 2016
Nov 2015

85780 mi

C $175
Replaced rear pads and rotors 
Ford Focus in Missouri, United States
May 2011 - Sep 2014
Apr 2014

21000 mi
My moonroof leaked mainly on driver side and the front part of my headliner. Also, it leaked really bad on driver floorboard.They had Water Doctors repair it. I also made Ford replace headliner and carpet 
Ford Focus in North Carolina, United States
Aug 2012 - Jun 2015
Sep 2012

2000 mi
Mirror switch broken. 
Ford Focus in Pennsylvania, United States
Jan 2012 - Dec 2013
Mar 2013

20000 mi
Front passenger door wasn't "poping" open when the handle was pulled. It still opened, but required slightly more effort. Dealer replaced weather stripping around door per TSB; problem solved at no cost. 

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2012 Ford Focus 4dr Hatch

turbocharged 161hp 2.0L I4 Diesel 6-speed automated manual FWD

Ford Focus in Victoria, Australia
Sep 2014 - Sep 2015
Apr 2015

36340 mi

A $100
Brake noise after just being replaced. Needed lubricant to cancel caliper vibration on brake application and release. Repair unsuccessful. Issue still exists after rotor and pad replacement. Front brake Pads and rotors replaced due to excessive noise 

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2012 Ford Focus 4dr Hatch

160-horsepower 2.0L I4 6-speed automatic FWD

Ford Focus in Ontario, Canada
Dec 2011 - Apr 2016
Apr 2013

18760 mi
Jerky transmission. 3rd trip but to my reliable guy who test drove just after bad trip. No sign of jerky but he suggested every time I shut off the engine, the computer re-boots. More dealer trips planned. 
Jun 2013

21700 mi
In shop for 10 days of warranty work on transmission. A cracked seal leaked oil and the computer kept me in 1st gear to prevent damage. Now fixed but still shudders sometimes in reverse, and ascending hills at slow speeds e.g. approaching stop lights. 
Sep 2014

43400 mi
I'm not happy with the transmission. I think it slips at highway speeds (confirmed before it was rebuilt). Sometimes it hesitates when cresting a peak, mini-lurches when starting, or mini-surges at parking lot speeds. Still plagued with Bluetooth SYNC issues. Doesn't respond to button. And can go dead/back to radio when initiating a call. 
Nov 2014

45880 mi
sync. Again. They said they would replace the switch on the column. no time, I returned. didn't replace the switch but did download again (7th? 8th? time). So far it works more reliably. fingers crossed. Insufficient heat. They replaced the thermostat assembly. 
Apr 2015

52660 mi
continuing issues with Sync. No joy. Sync still fails to activate when 'lever' pulled. will take it in again at tire changeover/oil change. 
Nov 2015

62000 mi

C $1100
Replaced all 4 discs and 4 sets of brake pads. At regular OFL and swap on winter tires, dealer advised only 3 mm front and 2 mm rear of wear left. But No earlier warning. Repairs effected at a non-dealer repair shop. new rear disc brakes & pads squeaky and increased fuel consumption by 16%. replaced under non-dealer warranty. (answer re warranty below doesn't quite fit - shop replaced defective parts under parts warranty) 
Apr 2016

67580 mi
Continued rough shifting on acceleration. Sure wish I had my stick shift back. Will take in for repairs when I swap snow tires. 
Ford Focus in Connecticut, United States
Mar 2012 - May 2015
Aug 2013

28000 mi
Car shudders between 1st to 2nd and 2nd to 3rd gear and also shudders in low gear at slow speed up a steep grade. Transmission was re-programmed. Car improved a lot but still has shuddering up hills at slow speed in 2nd. 
May 2015

53000 mi

US $500
Replace rotors and clean rear drums 
Ford Focus in Ohio, United States
May 2013 - Dec 2015
Aug 2013

53000 mi
Chrome Trim Around Steering Wheel Was Flaking OfF. Replaced Under AirBag With This Trim Was Replaced Under The Extended Service Plan. Car stuttered A Couple Times. Dealer Said The Software In The Engine Computer And Transmission Were Outdated. They Both Needed To Be Reprogrammed. 
Aug 2014

100000 mi

US $300
Replace worn front pads and rotors. Normal wear 
Nov 2014

111000 mi

US $200
Car would not start first time you turn the key. Requires a new range selector. 
Feb 2015

123300 mi
Start issue came back. Transmission control module was diagnosed as bad. Covered under extended warranty with $100 deductible. Since then ford extended the TCM to 10 years/150k. Refund for deductible has been issued. Battery failed load test when in for regular maintenance. 
Dec 2015

159000 mi
Check engine light..dealer diagnosed catalytic converter is bad. 
Ford Focus in California, United States
Apr 2012 - Oct 2014
Jan 2014

51000 mi
Transmission felt like a solenoid was going. Required an update and reflash of the tranny module. 
Aug 2014

64000 mi
Control module 
Oct 2014

66000 mi
Transmission issue remains 
Ford Focus in Indiana, United States
May 2012 - Dec 2013
Jul 2013

22000 mi
The Focus 'automatic stickshift' was shifting improperly for and, after several trips back to the dealer where I was told, "Unable to duplicate problem," I threatened to call Ford. Problem detected and still waiting for backordered parts. Ford called me and offered a rental car at no charge to re-repair the transmission stumbling on acceleration from a stop. The repair was effective as the dealer was instructed to replace the clutch-packs which had been malfunctioning. 
Ford Focus in California, United States
Jun 2012 - Nov 2015
Jul 2012

1300 mi
Squeaking noise from instrument panel. 
Mar 2015

12000 mi
Battery would not hold charge. Battery was replaced under warranty. 
Ford Focus in Tennessee, United States
Apr 2012 - Dec 2013
Jan 2013

17000 mi
Silver trim on steering wheel started peeling up - actually cut my wife's fingers 
Aug 2013

32000 mi
Condenser replaced 
Ford Focus in Ontario, Canada
Nov 2013 - Sep 2014
Apr 2014

27880 mi
The steering wheel controller for the operational display (trip odometer etc.) failed 
Ford Focus in Pennsylvania, United States
Aug 2012 - Sep 2012
Sep 2012

9000 mi
When trying to set the cruise control on the highway it would not prompt to set speed. This was my 3rd attempt by the dealer to have fixed. 1st/2nd repair-dealer said "no issue/no known fix" 3rd-computer update. Driver rear door-once opened would dump a large amount of water either on the ground/feet and in the inside of the vehicle. This was my FOURTH attempt to have fixed. 
Ford Focus in Pennsylvania, United States
May 2012 - Jun 2012
May 2012

7000 mi
parking brake light stayed on harness replaced 
Ford Focus in New Jersey, United States
Jan 2012 - Oct 2012
Apr 2012

2000 mi
automatic transmission failed to shift properly. "check engine" light on. 
Ford Focus in Utah, United States
Nov 2014 - Mar 2016
Feb 2015

55000 mi

US $775
Internal radiator leak 
Mar 2015

56000 mi
Transmission clutch replaced per TSB 
Dec 2015

73000 mi
Replaced with new clutch due to shuttering 
Ford Focus in Ontario, Canada
Nov 2012 - Dec 2012
Dec 2012

32240 mi
Dual clutch transmission, replaced both clutches. Shudder gone, but still shook when stopped in Drive. Traded car. 
Ford Focus in Texas, United States
Jun 2011 - Dec 2014
Dec 2011

4000 mi
Knee pad panel on left console improperly installed and deformed. Dealer ordered part and reports backordered 
Jan 2012

6000 mi
Replace deformed trim piece, left side console 
Oct 2013

30000 mi
Update system pron to latest software to improve drive-ability, again. Shifts MUCH better (off line and 1-2) but mileage down 1-2mpg. 
Sep 2014

47000 mi

US $160
Right rear shock leaked oil, lost gas and became ineffective. Replaced both rear shocks with aftermarket parts, rides MUCH better. 

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2012 Ford Focus 4dr Hatch

160-horsepower 2.0L I4 6-speed automated manual FWD

Ford Focus in Florida, United States
Nov 2013 - Mar 2016
Feb 2015

60000 mi
Automatic transmission clutch - parts ordered 
Ford Focus in Kentucky, United States
Dec 2011 - Sep 2014
May 2014

32700 mi
poor shifting. significant jerking while traveling up large hills at low speed. Dealer performed tsb and reset cpu that controls shifts. 
Ford Focus in Florida, United States
Aug 2013 - Mar 2016
Dec 2014

27000 mi
shifting issue, under warranty, only required a re-flash. ps: car is delivering an honest 38+ MPG on the road, drops to about 34 in town. 6sp AT 
Ford Focus in Wisconsin, United States
Sep 2011 - Jul 2014
Nov 2013

30000 mi
Check engine light came on, problem determined to be because of transmission, dealer reprogrammed transmission software. Check engine light came on, dealer determined there was a faulty oxygen sensor in car, replaced part. 
Ford Focus in California, United States
Feb 2015 - Mar 2016
Jul 2015

17900 mi

US $130
DEFECTIVE Door Latch FAILURE. Door won't close. NOT covered under $1,100 Ford ESP Premium extended warranty. Luckily, it failed at dealer, so they paid for $300+ repair. I filed complaint with NHTSA. Other Ford models were recalled for this. DEFECTIVE Door Latch FAILURE. Door won't close. NOT covered under $1,100 Ford ESP Premium extended warranty. Luckily, it failed at dealer, so they paid for $300+ repair. I filed complaint with NHTSA. Other Ford models were recalled for this. 
Ford Focus in California, United States
Aug 2011 - Nov 2014
Nov 2014

20000 mi
Shudder when starting from a stop. 
Ford Focus in New York, United States
Aug 2011 - Mar 2016
Nov 2013

8000 mi
Battery failed 
Ford Focus in Illinois, United States
Aug 2012 - Jun 2015
Jun 2015

43000 mi
2nd gear was slipping severely when warm 
Ford Focus in Indiana, United States
Feb 2015 - Oct 2015
Oct 2015

78000 mi
Wheel out of balance. Vibration still exists in the car. Still solving problem. Next step is investigating transmission. 
Ford Focus in California, United States
Apr 2012 - Sep 2015
Aug 2015

32000 mi
There was shuddering upon taking off from a stop,and/or while making a turn from a stop. The clutch was replaced along with a newer updated seal. Along with an update on the transmission software. 
Ford Focus in Illinois, United States
Mar 2013 - Mar 2016
Sep 2015

49000 mi
Transmission shifted rough and jerked at low speeds. 
Dec 2015

51000 mi
Car jerked and halted. Shop could not duplicate, computer said everything within params. 
Ford Focus in Ontario, Canada
Nov 2013 - Dec 2015
Feb 2015

33440 mi
Dual clutches replaced under warranty. Ford extended warranty to lifetime because of unresolved design defect with leaking seals 
Ford Focus in Wisconsin, United States
Feb 2014 - Aug 2014
Jun 2014

37000 mi
Window Washer Fluid container cracked. Presumably from heat fluxuation. 
Ford Focus in Ohio, United States
Mar 2012 - Jan 2015
Jun 2014

27000 mi
HVAC air inlet shroud somehow leaked water into front passenger footwell 
Ford Focus in Pennsylvania, United States
Feb 2014 - Mar 2016
Sep 2015

71000 mi
MFT went black and stopped working. PCIM replaced under Ford extended warranty on that unit. 3 day repair due to need of ordering part. 
Feb 2016

77700 mi
DCT clutch plates repaired under warranty for second time. 
Ford Focus in Florida, United States
Aug 2015 - Apr 2016
Oct 2015

51000 mi
Wheel motion sensor died. 
Apr 2016

59000 mi
Clutch was completely replaced as per technical service bulletin. 
Ford Focus in California, United States
Aug 2012 - Mar 2016
Sep 2014

9000 mi
Computer adjusted for shifting problem, car balked and stuttered on low gear shift, especially stop and go traffic 
Ford Focus in Michigan, United States
Dec 2013 - Oct 2015
Dec 2013

34000 mi
MyFordTouch needed to be updated and the audio control module was replaced. I had an issue with the steering wheel controls being quirky. The new module fixed the issue. 
Oct 2015

55000 mi
TSB recall for transmission control module. Smoothed out the shifting. 
Ford Focus in Alberta, Canada
Mar 2012 - Sep 2013
Apr 2013

7740 mi
Headliner and overhead console had come loose. New hooks and fasteners required. Parts ordered, installed. Problem is fixed. 
Ford Focus in Ohio, United States
Sep 2011 - Mar 2016
Jun 2012

11000 mi
required a software update because the wiper fluid sensor wasn't working. Carpet on rear, passenger side seat back had com loose. headliner console had a crack 
Sep 2014

42000 mi
Software update to address transmission shudder and grinding. Problem appears to be better, but is still there somewhat. 
Ford Focus in Nebraska, United States
Apr 2011 - May 2014
Jun 2012

11000 mi
Driver's side window stopped working. Dealer fixed along with 2 recalls. 
Ford Focus in Massachusetts, United States
Jul 2011 - Mar 2015
May 2012

6700 mi
Ford My Touch computer update sent to me and preformed by me. Very succesful. Touch screen much more responsive and no longer crashes. 
Jun 2012

7000 mi
Recall to replace update transmission computer module for much improved shifting 
Feb 2013

15000 mi
My Ford Touch Update 
Ford Focus in Georgia, United States
Feb 2012 - Apr 2013
May 2012

9000 mi
Loaded updated computer data for transmission & ABS system. Loaded new data for trans/ABS 
Aug 2012

14500 mi
Clutch problem. It was replaced, problem is cured. 
Ford Focus in Ohio, United States
Jan 2012 - Dec 2015
May 2012

4000 mi
The PCM TCM ABS system needed to be reprogrammed. Sync system was malfunctioning and required update. Driver windshield wiper blade drags Proximity sensors are not calibrated correctly and do not warn driver of obstacle until 6" from obstacle. Prior to system updates, sensors would warn at approximately 2 to 3 feet prior depending on speed. 
Sep 2012

10000 mi
Water stain on headliner where passenger-side front and rear door post meet the roof. Could not replicate leak, cleaned stain, though still visible. 
May 2013

20700 mi
Attachment bracket on rear deck lid broke and had to be replaced. 
Oct 2013

28000 mi
Car had bad wheel bearing on Drivers side rear wheel. 
Nov 2013

29000 mi
Right rear wheel bearing was bad, had to replace. 
Jan 2015

42000 mi
Clutch was shuddering (again!). The clutch had to be cleaned because a leak had developed. Then the oil leak had to be repaired. Ford cannot fix the transmission shuddering problem via programming or replacement parts. The flawed design causes premature wear and tear in the clutch assembly. This car will have to be repaired every year or two until it dies! 
May 2015

47700 mi
Clutch assembly and bearings had to be replaced again to stop shuddering during gear changes. 
Aug 2015

51000 mi
Had to yet again reprogram the transmission. 
Ford Focus in Connecticut, United States
Mar 2012 - Sep 2014
Jun 2012

10000 mi
Clunk at speeds under 25 MPH Buzz from center speaker 
Sep 2012

14000 mi
Clunk 
Jun 2013

22000 mi
Chrome flaking of steering wheel Speaker Buzzing 
Ford Focus in Wisconsin, United States
May 2012 - Mar 2016
Sep 2012

22000 mi
I had taken my new-to-me car in for its first oil-change at one of the quick-change type places. They said it had an oil leak from the rear main seal. Dealer confirmed this diagnoses but did not have the seal in-stock. Dealer was going to replace the rear main seal on my car to fix an oil leak. Turns out they didn't have a tool they needed to complete the repair. Dealer replaced rear main seal to fix an oil leak, changed the oil and rotated the tires. 
Jun 2013

36000 mi
Passenger front and rear windows would not roll up and down. TSB reflash fixed. Also, low wiper fluid warning light would not come on. TSB reflash fixed. 
Sep 2013

40000 mi
The vehicle was shuddering and hesitating at the top of 2nd gear. 
Dec 2014

64000 mi

US $73
Transmission shudders when shifting, especially at low speeds. The dealer replaced the clutch packs an reprogrammed the transmission. Engine was vibrating loudly. Dealer replaced an engine mount. This happened immediately after I had my car in to have the clutch packs replaced. Dealership states they did not cause this problem. I don't believe them. Initially wanted to charge $199. 
Oct 2015

76700 mi
The car had no power in reverse and wouldn't shift out of first gear. Transmission error message on dashboard. Transmission Control Module and clutch packs were replaced. 
Ford Focus in Pennsylvania, United States
Aug 2012 - Jan 2015
Sep 2012 Bought new on 8/27 with 7 miles on car. 8/28 car jerking upon acceleration after stop. Little power on inclines. 8/29 took in for service. Only 187 miles on car. 8/30 throttle body replaced. Was told car was fixed and that I could pick up. 8/30 returned car to service as problem returned, but worse. Hearing a slight rattling sound in engine when car was bucking and jerking. Almost lost power several times on way back to dealer. 9/2 car still in for service. 220 miles on car. 
Jun 2013

14000 mi
Shudder in front end returned and getting worse. Perform TSB 13-4-5. Reprogram PCM and TCM Car still shuddering, but not as bad. Shuddering worse when A/C is running. Perform 13-4-5 Replace trans clutch. 
May 2014

28700 mi
Car bucking and jerking when accelerating. Worse when driving on incline, shudder when shifting. Tech found TSB 140047 Reprogram PCM TCM (AGAIN!) Tech says within specs. July, 2014 shudder still present. Dealer- maybe replace clutch (AGAIN!) 
Aug 2014

34000 mi
Returned car to dealer for ongoing shuddering on 8/11/2014. Told clutch needs to be replaced again. As of 8/16- still at dealer. Opened a case with Ford 6/2014 for Buyback/Replacement. Ford offered X plan and poor trade-in value instead. 
Jan 2015

39000 mi
I'm hoping someone can offer some insight... I've had ongoing issues with the transmission and clutch since purchasing new. The clutch has been replaced twice and the transmission has been reprogrammed 4 or 5 times now (within 35, 000) 
Ford Focus in Idaho, United States
Sep 2013 - Mar 2016
Oct 2013

28000 mi
Sometimes the dome lights were not coming on when unlocking doors with key FOB. Took it to the dealer and said there was a TSB for this. They updated the software in the BCM, all works now. 
Nov 2013

28500 mi
E brake handle cover came loose, replaced under warranty. 
Apr 2014

30300 mi
I had a small shudder and slipping from the clutches. There is a TSB for this which is a trans leak, then clutches would get oil soaked. All they had to do was to remove and clean the clutches and replace the seals. Works much better now. 
May 2015

34000 mi
When listening to stereo with key acc. mode for about 10 min, then when turn car on radio would turn itself off, they couldn't find anything, just said it might be a battery saver mode, they also reprogrammed the software, seems fine now. 
Feb 2016

37000 mi

US $45
Once in a while it would briefly flashing hill start assist on start up, dealer put it on the scanner, did not find anything, also hasn't done it since that time. 
Ford Focus in Georgia, United States
Feb 2012 - Mar 2015
Jul 2012

8000 mi
Rear deck lift up / down strings are flimsy and break easily. Need to be replaced by ford. 
Oct 2012

14300 mi
There was a slow studder shift issue reported on websites and I requested and received the ECU firmware upgrade to reduce this problem. Wheel constantly failed to hold air. I believe the valve stem or seating of the tire was the issue. The slow leak was very annoying, finally after a couple of weeks, the dealer took the tire off, replaced the valve stem & remounted tire 
Aug 2013

28700 mi
DO NOT BUY A FORD FOCUS. TOO MANY PROBLEMS WITH THE "SYNC" ( I guess I should have known when the thing is powered by Microsoft). This is the worst vehicle that I have ever owned. It gets good gas milage, cheap to own, but poor quality 
Sep 2014

74000 mi
Car stumbled and died in the drive thru line at Starbucks on the way to church on Sunday morning. WOULD NOT restart. Used the key in the slot and it still wouldn't start. Kept saying "Parking Assist needs Service". Very funny, i DON'T 
Dec 2014

78000 mi
Ford Sync is the worst consumer software that I have EVER used. I should have been wary when I saw the "Powered by Microsoft" logo, but failed. Ford caused me to give the car to my daughter & to drop the brand, I just bought a new '15 Mini 
Mar 2015

78000 mi
Returned to dealer AGAIN for transmission slipping issues while in Drive. NUMEROUS problems with this car. Dealer checked and then re-programmed the Transmission shift unit. Car likely to get new Transmission in next 6 months Said Dealer 
Ford Focus in British Columbia, Canada
Jan 2012 - Mar 2013
Apr 2012

1860 mi
Typical problem with the new automated manual transmission: lurching, poor idle. Controlling computer was reprogrammed and the problems were reduced. There was a TSB, that the dealer reluctantly admitted to when pressed. 
Jul 2012

3900 mi
Noise from right front. Front right spring replaced including top bearing. 
Ford Focus in Maryland, United States
Oct 2011 - Mar 2016
Feb 2012

4300 mi
A small panel used to cover a screw on the passenger side font door was loose. Dealer originally tried flexing tabs to secure it. It still came loose so a new part was ordered and shipped to my house. 
Aug 2012

16500 mi
Hinge on removeable cargo shelf (hatchback) broke. Dealer sent photos to Ford and it will be replaced under warranty. 
Jun 2013

29000 mi
Had piece of door trim replaced again becuase it kept coming loose. Had update performed on the MFT APIM. There was a TSB for the update and it fixed the stereo from tuning to random FM stations after a phone call or voice command. 
Feb 2015

62000 mi
Clutch felt like it was slipping at low speeds and light acceleration. The transmission was pulled and examined and no hardware issues found. New software was flashed. Minor improvement noticed. AM radio reception was not very good. I learned that there was a service advisory for this so I reported it. They replaced the AM antenna and not the reception is much better. 
Mar 2015

63000 mi
Check engine light came on and car lost power to the wheels while on the highway. Was towed to dealer. The Transmission Control Module (TCM) was replaced. The new transmission control was a lemon and failed within 100 miles. Was towed back to dealer and it was replaced again. 
May 2015

66000 mi
Nav maps intermittently failed to load. Diagnosed as a defective media hub which had to be ordered. Took car home while waiting for part. 
Ford Focus in New Jersey, United States
Apr 2011 - May 2014
Oct 2011

9000 mi
Steering gear replaced pursuant to TSB. Since brand new at highway speeds, there is minor steering wander that required small corrections. TSB addressed this issue. Transmission control module re-flashed to latest program. This is suppose to correct irregular shifting characteristics at low speeds under 10 mph. This was also pursuant to a TSB Front passenger door speaker booms and vibrates much more than any of the other speakers. I have the Sony system. Mechanic stated speaker was installed correctly and did not fix. 
Dec 2011

12000 mi
I finally got them to replace my speaker. 
Jan 2012

13000 mi
PCM updated to latest program that is suppose to address drive-ability issues with the Dual Clutch transmission. I was experiencing iradic behavior especially in reverse at times I thought the car would stall out. 
May 2012

19500 mi
PCM, Trans control, and ABS updated to latest program pursuant to a customer satisfaction campaign. 
Aug 2012

23000 mi
Body Control Module reflashed to fix intermittent keyless entry problem. REMOVED BOTH FRONT STRUT ASY'S REPLACED BOTH FRONT SPRINGS AND BEARING PLATES, REINSTALLED SPRING ASY'S, PERFORMED ALIGNMENT. ROAD TESTED HEARD NOISE IN FRONT END, INSTALLED CHASSIS EARS FOUND R/F WHEEL BEARING AND R/F AXLE SUPPORT BEARING NOISEY, REPLACED R/F WHEEL BEARING AND AXLE ASY 
Sep 2012

24000 mi
REMOVED TRANS, FOUND INPUT SHAFT BEARING IN CASE BAD, REPLACED BEARING, SEAL AND ALL SNAP RINGS, REASSEM TRANS, REASSEM TRANS, RESET CLUTCH, INSTALLED CLUTCH ASY, REINSTALLING TRANS UNABLE TO SHIFT REV TO 1ST, REMOVED CLUTCH AND FOUND NOT RELEASING, REPLA 
Dec 2013

49000 mi
Transmission was leaking at bell housing. Seals replaced and new software flashed. 
May 2014

53000 mi
Another attempt to repair the transmission. 
Ford Focus in Alberta, Canada
Jun 2011 - Feb 2013
Aug 2011

4960 mi
Ford MyTouch system freezing up and rebooting 
Jun 2012

17980 mi
Firmware update for jerky automatics transmission Low washer fluid warning light would not activate. Speakers on front driver-side door and rear passenger-side door buzz when outputting low frequency sounds. This occurs even when bass is set below zero. 
Oct 2012

21040 mi
Rear cargo cover lift strap replaced 
Feb 2013

24180 mi
Front-end squeak when going over bumps at low speeds. Front struts had dry/rubbing jounce bumpers. Removed front struts and removed springs from struts. Lubricated strut shaft and jounce bumper and reinstalled. 
Ford Focus in Michigan, United States
Apr 2011 - Sep 2012
Aug 2011

11000 mi
Vehicle exhibited engine flare on decel. TSB resolved issue 
Ford Focus in Michigan, United States
Apr 2011 - Mar 2016
May 2011

1000 mi
Auto parking buttons were not connected when arrived from factory. 
Mar 2012

18000 mi
Rough shifts. TCM/PCM update 
Jan 2013

37000 mi
Rough shifting Passanger door handle sicks open, preventing closure. Parts inspected/replaced, lubricated. 
Sep 2015

83000 mi

US $20
Horn failure. replaced. 
Ford Focus in Michigan, United States
Apr 2011 - May 2014
Nov 2011

3500 mi
Dealer performed TSB 11-10-2 to address low-speed transmission shudders, shifting flares into 2nd and the occasional tendency for the transmission to refuse to downshift upon deceleration. Piece of weatherstripping came lose on passenger side rear door and was getting stuck in door, making it difficult to close the door. Parts ordered. Dealer applied anti-rattle tape to the back of the front passenger door panel to silence what was becoming a persistent rattle in the vicinity of the map pocket. 
May 2012

7500 mi
Replaced beltline molding that was coming loose. 
Aug 2012

11000 mi
Steering gear was replaced pursuant to TSB to correct steering wander at highway speeds. 
Ford Focus in Washington, United States
Sep 2011 - Jul 2013
Nov 2011

3000 mi
Car would exhibit RPM flare at low speeds. Dealer reprogrammed ECU with latest TSB.  MSFT sync system is very buggy, latest TSB applied to sync system. 
Jan 2013

21000 mi
Replace clutch pack assembly, seals, other transmission parts per TSB 11-12-13 due to bad seal leaking oil and causing slippage. 
Jul 2013

26000 mi
Transmission grinding between gears. Reproduced concern on test drive with tech, but Ford will not replace transmission again. 
Ford Focus in Wisconsin, United States
Feb 2012 - Mar 2013
Mar 2012

1000 mi
MyFord Touch update installation. 
Jul 2012

6000 mi
Vehicle stalled while driving and would not restart. Vehicle was towed to the dealer. Vehicle was out of fuel. Fuel gauge was showing nearly 1/4 tank when engine stalled. Dealer was unable to replicate problem; still not working. 
Aug 2012

7500 mi
Continuing problem with false readings from fuel gauge. Dealer checked gauge cluster and determined no problem. Dealer discovered fuel tank was warped, replaced the tank. Continued false readings from fuel gauge. Dealer checked all systems and determined gauge was reading accurately. Car was returned with gauge reading approximately 1/2 tank. 2 days after car was returned with gauge indicating 1/2 full and assurances there was no problem, and having been driven about 60 miles, car stalled on a freeway in traffic. Ford roadside assistance delivered fuel. Started; driven to dealr Dealer determined car had defective gas tank purge valves, and replaced them on previous trip. Also determined that the fuel pump had been damaged and needed replacement. Part was on order, and required a separate visit to complete repair. 
Feb 2013

13000 mi
"Focus" badge on rear hatch fell off. Replaced under warranty. 
Ford Focus in Virginia, United States
Jul 2011 - Mar 2016
Feb 2012

7000 mi
Driver-side window & mirror control panel stopped functioning correctly. Back-lighting of buttons flashed - on for about 2 secs, off for about 5 secs. When off driver-side window and mirror controls did not work. 
Sep 2015

55000 mi
Warranty item - acceleration was jerky at low speeds. Transmission computer firmware was updated. Drives like it's brand new now. :) 
Ford Focus in Ohio, United States
Aug 2011 - Oct 2014
Dec 2011

2000 mi
My Ford Touch system: slow response, navigation GPS slow to initiate. 
Mar 2013

12000 mi
Windshield washer fluid sensor 
Sep 2014

23000 mi
Car stuttering from stop; software re flashed for DCT. 
Oct 2014

23000 mi
Hesitating between gears 1 & 2 
Ford Focus in California, United States
Apr 2011 - Apr 2015
Dec 2011

8000 mi
Vehicle shudder on tip in when accelerating from a stop. Removed transmission, replaced clutch assy. Car lags/bogs/hesitates on tip-in from stop or on downshift when passing. Very dangerous when turning from suicide lane. Dealership stated: Caused by-NORMAL, No problem Found. Issue not present after transmission was repaired. SYNC system always starts in LINE-In with a humm / buzz. Goes away when 1/8" plug inserted into jack. Dealership stated - NO PROBLEM FOUND. SYNC in other family vehicle starts in the state it was left in. No buzz. SYNC system selectively inoperative after vehicle start up. Only radio button works. Dealership stated: NO PROBLEM FOUND. Could likely not duplicate. 
Jul 2013

37000 mi
First stage clutch replaced again (see repairs when car was new) for delay and shuddering. Dealer said it was a known problem-stated there were multiple supersessions of that clutch. 
Aug 2014

59700 mi
Transmission exhibits severe hesitation on tip in. Shifts are harsh and erratic between 1,2 and 3. Dealer stated Ford acknowledges problem. Extended the warranty. Dealer r2 fluid, reflashed module and said Warranty ppwk is in the mail. 
Apr 2015

63000 mi
Sold vehicle. Ford changed 3 first stage clutches, loaded a TSB and it still exhibited the same characteristics. Symptoms would improve with new tranny fluid (2qts) for a period of time. 2012 Focus loaner did the same thing. 
Ford Focus in New Hampshire, United States
Jul 2012 - Mar 2016
Jul 2012

3178 mi
Driver side tail lamp scratching the body Sirius travel link not working 
Sep 2012

6000 mi
MyFord Touch 3.2.2 update crippled the rear camera and the active park assist. Dealer re-flashed the software. Cargo cover strap snapped. Replaced by dealer 
Nov 2012

8000 mi
Head liner rattles. Dealer added insulation Navigation constantly freezes. Updated the Sync MyFord Touch to version 3.5.1 Driver side tail lamp cover scratches the body causing paint chips. Second repair attempt. Body shop fixed the paint chips and adjusted the tail lamp cover 
Oct 2013

21000 mi
Grinding noise from 1st to 2nd. Worse when turning left. Applied TSB 13-9-4. Seems OK now 
Ford Focus in Michigan, United States
Feb 2012 - Oct 2014
Apr 2012 Was built with faulty parts. Had rattle when going over rough roads and bumps. Dealer replaced several parts in front suspension on both sides. 
Ford Focus in Texas, United States
Dec 2012 - Aug 2014
Jun 2013

18000 mi
A/C recharged by dealer. No other parts. Recommended A/C be shut off before turning off engine. 
Apr 2014

39700 mi
Car acted like it was in nuetral. Transmission Control Module replaced. 
Ford Focus in Florida, United States
Jan 2013 - Mar 2016
Apr 2013

20500 mi
Cruise Control would not turn on, but when it was reviewed, it was working as normally. Nothing was repaired, but I will be actively monitoring this issue. 
Sep 2013

26000 mi
Cruise Control intermittent again. A problem was finally found with the switch and a part was ordered. 
Nov 2013

28000 mi
The cruise control was intermittent again after trying to prove my case over and over with video evidence and test drives with the techs and other personnel. A problem with the clockspring and wiring harness was found and both were replaced. 
Jul 2014

35000 mi
Sync was reset to accept Bluetooth Audio. 
Jan 2015

41000 mi

US $45
Transmission shuddering, lurching, bucking, and loss of power issues. 
Mar 2015

43000 mi
New clutches and seals installed. TCM reflashed with latest revision. 
Sep 2015

47000 mi
Driver's door latch not working properly. Door was not latching and staying closed. It could swing open freely. Was eventually repaired when parts arrived weeks later. 
Oct 2015

48000 mi

US $140
Brake pad was completely worn, metal to metal with very exterior portion of rotor. Brake pad was replaced. Stabilizer clip is missing, but does not seem necessary. 
Ford Focus in California, United States
Mar 2012 - Dec 2015
Feb 2013

21000 mi
Bad sync module. Part wasn't in stock and took 2 days to arrive. Update: New one still malfunctioning. 
Apr 2013

26000 mi
Bad Sync module had to be rebooted. Second module having same issues after multiple resets, but I haven't had a chance to go in and get a new one. This part ford has now offered everyone a 5yr 100k warranty on. 
Aug 2014

63000 mi

US $120
reservoir is losing coolant, but no apparent leak knocking in front suspension battery failed, 63k miles, 28 months 
Apr 2015

76300 mi
leaking engine mount shuddering. ordered replacement clutch. not cooling. ordered new ac controller. 
Jun 2015

79000 mi

US $50
replaced engine mount since part arrived replaced AC controller 
Ford Focus in Michigan, United States
Jun 2013 - Jun 2014
Jan 2013

23000 mi
Addressed dual clutch transmission issues or stuttering/hesitating during 1st/2nd gear shifts. Slight leaking led to more robust review of trans. 
Jul 2013

19000 mi

US $45
Stutter/shimmy when accelerating between 1st/2nd and 2nd/3rd gears. 
Dec 2013

23000 mi
vehicle shuddered when shifting between 2nd and 3rdŽ hunted for the right gear, revved excessively before shifting 
Ford Focus in California, United States
Nov 2012 - Mar 2016
Aug 2013

35000 mi
Replacement of DCT transmission to correct hesitation, grinding and shifting problems. Replacement of headliner for rattles and slight separation from roof. 
Jul 2015

61000 mi
Transmission shudders while accelerating. Dealer said it is both a TCM module reprogramming and clutch replacement issue. Dealer reflashed TCM but needed to order replacement clutch parts which are nationally back ordered for 2-3 months. 
Nov 2015

64300 mi
Had to wait four months for new clutch parts to arrive. Part of a TSB and covered under the original factory warranty. 
Ford Focus in Massachusetts, United States
Dec 2012 - Mar 2015
Oct 2013

43300 mi
Replaced the clutch (a recommended TSB) and reprogrammed transmission. The clutch had a mild shuddering issue previously. Recommended by ford - good to do this in warranty! 
Ford Focus in North Carolina, United States
Feb 2013 - Nov 2014
Sep 2013

63000 mi

US $1004
Loud noise while driving and increased when a wheel was placed under load (ie turning). Both front wheel bearings and axle center support bearing reported were found to be bad. 
Nov 2014

87000 mi
Dual clutch transmission exhibiting known problems or clutch slipping and grinding noise between 1st and 2nd gear shift. Ford Dealer updated the PCM and advised that shudder experienced by clutch slip was normal. 
Ford Focus in Oklahoma, United States
Oct 2011 - Dec 2013
Aug 2013

20700 mi

US $35
PCM software update to cure harsh shifts 
Ford Focus in Ohio, United States
Jun 2012 - Sep 2013
Feb 2013

11000 mi
Updated the SYNC system 
Ford Focus in Michigan, United States
Apr 2011 - Oct 2013
Apr 2011 Car said hood was open intermittently while driving even though hood was closed. Alarm also went off at night. Dealer replaced hood latch and hood latch sensor. 
Jun 2011

3000 mi
Body panels were misaligned. Door would stick and it looked terrible. Service manager had to drive car back to assembly plant for fix. 
Jul 2011

4000 mi
Update of MFT/Snyc due to the fact that the previous version was not stable 
Sep 2011

8000 mi
Reflash of MyFord Touch. Still terrible 
Nov 2011

12000 mi
Myford touch still buggy 
Mar 2012

16000 mi
Self install of MyFordTouch update. Done via USB stick, and took about 50 minutes. 
Aug 2012

24500 mi
Replaced clutches 
Ford Focus in Florida, United States
Nov 2011 - Dec 2014
Dec 2012

6000 mi
rough shifting hesitation 
Nov 2014

13700 mi
Replaced clutches in transmission and re flashed transmission software 
Ford Focus in California, United States
Apr 2011 - Aug 2015
Dec 2012

26000 mi
Transmission kicks and shifting hard from 1st to 2nd under normal acceleration. After tests, diagnosed faulty clutch. Replaced clutch assembly and seals. Learned from online forums that problem plagues clutches on many new Focus and Fiesta. 
Sep 2014

55000 mi
Transmission slips on acceleration when hot, does not engage in to 2nd gear correctly. "Check parking aid" warning light came on also. Replaced Transmission control module and both problems were solved. 
Jun 2015

67000 mi
Fluttering noise when going from 2nd to 3rd. Performed diagnostic that showed issue. Ford knows the clutch is the issue and was making a new one. Took 4 months to get new clutch in. Car was drivable but issue worsened over time. 
Ford Focus in Washington, United States
Nov 2011 - Oct 2014
Oct 2012

5000 mi
One of the lights within the headlight assembly came loose and was reseated. 
Jan 2014

14700 mi
Sync system became completely inoperable (black screen, not responsive to buttons). Dealer replaced control module. 
Ford Focus in California, United States
Apr 2012 - Dec 2013
Aug 2012

4300 mi
Replaced front coils and upper strut bearings per tsb#12-6-17 
Jun 2013

18000 mi
Clunking noise when driving over bumps or dips. Most noticeable when driving slowly. TSB item to replace left strut. Same problem occurred with right strut at 5,000 miles. 
Ford Focus in Michigan, United States
May 2012 - Jun 2014
Sep 2012

4000 mi
Issues with sync not working with iPod or USB flashdrive for music. 

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2012 Ford Focus 4dr Hatch

160-horsepower 2.0L I4 5-speed manual FWD

Ford Focus in Michigan, United States
Nov 2011 - Mar 2016
Dec 2011

1000 mi
Drive side door trim needed adjusting as the door was 'sticky' when opening from inside. Repair took less than 5 minutes. 
Nov 2012

8300 mi
Blown fuse in car adapter. 
Jan 2013

9700 mi
Bluetooth connectivity with phone and GPS was completely lost. Phone and GPS sync together just fine but the car's bluetooth connectivity isn't recognized by either device. 
May 2013

13000 mi

US $1
12V socket for navigation plug in stopped working. Same problem as 6 months ago. I suspect again it's a blown fuse but haven't had a chance to look yet as I just noticed yesterday but am taking to dealer next week to find any potential bugs. 
Apr 2015

35700 mi

US $100
Oil leak into transmission requiring a replacement of parts and teardown and cleaning of the transmission. 
Ford Focus in Missouri, United States
Jun 2011 - Sep 2011
Aug 2011

6300 mi
gas gauge does not read properly reads full for over 150 miles same as before Dealer didnt fix it, still broken 
Ford Focus in Alabama, United States
May 2013 - Mar 2016
Nov 2014

29500 mi

US $848
Sync system operated erratically. A module was replaced. number pad on dash repaired. 
Ford Focus in Florida, United States
Jan 2012 - Mar 2016
Aug 2013

22000 mi
Water leak through left side of hatchback door. 
Oct 2013

24500 mi
Continued water leaks through hatchback, fully sealed now. 
Feb 2015

41000 mi
o2 Sensor failed, covered under Ford's power train warranty. Would have been $250+$90 diagnostic+installation labor for apx. $450 if not covered under warranty. 
Mar 2016

58000 mi

US $980
Bushings dry rotted loud crunch on bumps, replace both lower control arms. Engine oil leak in two spots. 
Ford Focus in New Hampshire, United States
Mar 2015 - Feb 2016
Feb 2016

38000 mi

US $50
Horn not working. Was covered under the extended warranty I purchased with a $50 deductible 
Ford Focus in Illinois, United States
Oct 2011 - Aug 2012
Jan 2012

4000 mi
Emergency brake would not fully release after parking, leaving the brake light on. Bolts that hold the brake in place were loose. They were torqued down, fixing the problem. 
Ford Focus in Ontario, Canada
Nov 2011 - Nov 2012
Nov 2012

14260 mi
Speaker rattle in driver's side rear door. 
Ford Focus in California, United States
Feb 2012 - Mar 2016
May 2012

5000 mi
USB Port stopped working, part ordered. 
Jun 2012

6000 mi
Repaired USB w/ ordered parts. 
Aug 2013

25500 mi
Strut Bearing Failure SYNC failing to see USB Device 
Mar 2014

28000 mi
strut failure, strut bearing failure, both were replaced 
Ford Focus in Alberta, Canada
Sep 2011 - Mar 2013
Jan 2013

8060 mi
Wheel bearing so bad, apparently the wheel was ready to fall off. 
Ford Focus in Maryland, United States
Oct 2011 - Mar 2016
Dec 2014

13000 mi
Driver's side power window stopped working. 
Ford Focus in Texas, United States
Sep 2011 - Dec 2015
Nov 2013

36700 mi

US $520
Leaking radiator replaced 
Jun 2014

42000 mi

US $185
Tire pressure sensor replaced 
Ford Focus in Minnesota, United States
Nov 2013 - Mar 2016
Jun 2013

20000 mi
clunking when cold in rear hatch area - never solved rattle in rear bumper rattles in overhead consol rear seat coming apart 
Ford Focus in Rhode Island, United States
Oct 2011 - Dec 2013
Jan 2012

5000 mi
Car suddenly bucked and there was a significant loss of engine power, could not keep it at highway speed without high revving the engine. Took to dealer, the only thing they could find was that I had the wrong PCM software installed 
May 2012

15300 mi
Passenger Seat was rattling very loudly. Took to dealer who found that the retaining clips for the fabric had broke. Replaced under warranty Paint was flaking from driverside mirror, dealer offered to repainted free of charger 
Nov 2012

31700 mi
headliner began to rattle after...dealer reglued and stated that this has been an issue on sunroof models 
Apr 2013

42000 mi
rattle comming from passenger b pillar 
Ford Focus in Ontario, Canada
Mar 2013 - Dec 2014
Sep 2013

25420 mi
Small leak in the rear window under heavy rainfall 

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2012 Ford Focus 4dr Hatch

143-horsepower Electric 1-speed automatic FWD

Ford Focus in California, United States
Nov 2012 - Nov 2015
Sep 2013

13000 mi
Amber side lights were not wired. This was a recall fix. Small lights, hard to notice. I only learned of it through the My Ford Focus Electric forum first, then the recall notice. 
Ford Focus in North Carolina, United States
Jan 2013 - Sep 2015
Sep 2014

9000 mi
The charging port door fell off of the car while going down the highway and it had to be replaced by the dealer. This was more complicated than it should have been. Had to order port door and paint port door. 
Feb 2015

12700 mi
We are getting a yellow "wrench" light that indicates the vehicle needs to be taken to the dealer for service. The dealer can not find why the light is on and resets it. The light still comes on--but not all the time. 

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2012 Ford Focus 4dr Hatch

123-horsepower 1.6L I4 6-speed automated manual FWD

Ford Focus in Ontario, Canada
Dec 2015 - Mar 2016
Mar 2016

62000 mi
Shift motor and programming, rear main seal 

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2012 Ford Focus 4-door

4-cylinder automatic 4WD

Ford Focus in North Carolina, United States
May 2013 - Jun 2013
Jun 2013

14000 mi
Rain leaks into rear passenger door inside door panel. carpet and interior is all day. Open the door to a deluge of water every time it rains. 

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2012 Ford Focus 4-door

4-cylinder automatic 2WD

Ford Focus in Saskatchewan, Canada
May 2012 - Mar 2016
Feb 2014

14880 mi
hole in boot of cv rod 
Sep 2015

24800 mi

C $140
auto had a noise when going over bumps - replaced front stabilizer links 

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2012 Ford Focus Repair Histories

See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how frequently 2012 Ford Focus problems occur, check out our car reliability stats.