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2009 Jaguar XK Technical Service Bulletins (TSBs)

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TSB Date Problem Area TSB Text
11/16/17 NHTSA ID: 10124197
TSB ID: SSM58558

Issue: submitting a brake noise epqr
04/18/17 NHTSA ID: 10097551
TSB ID: JTB00268NAS3

Situation: on vehicles fitted with the 4.2l naturally aspirated engine only, the engine may experience a rough start or stall following a hot soak of 15-20 minutes. cause: this may be caused by the fueling calibration not being robust fo
04/07/17 NHTSA ID: 10097036
TSB ID: SSM39211

Re-issued dec 2015. issue: fuel injectors clogged leading to poor running / misfires / engine detonation on aj-v8 engines. cause: poor fuel quality or fuel contaminants blocking the holes in the fuel injector.
04/07/17 NHTSA ID: 10097046
TSB ID: SSM51717

Issue: coolant expansion tank stub pipe leaking on xj (x350), xk (x150) or xf (x250) up to the end of 2009 my. cause: the design of the stub pipe was not adequate and could result in the pipe splitting.
04/07/17 NHTSA ID: 10097047
TSB ID: SSM71966

Issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation
04/06/17 NHTSA ID: 10096993
TSB ID: SSM72617

Coolant expansion tank pressure caps leaking
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03/28/17 NHTSA ID: 10096516
TSB ID: SSM72141

Issue: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. cause: temporary flat spots naturally develop on the rolling surface of a
03/27/17 NHTSA ID: 10096402
TSB ID: SSM72041

Issue: submitting a steering system noise epqr. cause: under investigation
03/27/17 NHTSA ID: 10096482
TSB ID: SSM40913

Re-issued january 2015. issue: on investigation of warranty returns it has been noted that the engine-compartment lid latch has been lubricated. cause: lubricant applied to the engine-compartment lid latch during routine servicing or f
03/27/17 NHTSA ID: 10096458
TSB ID: JTB00388NAS1

Situation: this is an information only bulletin to aid in the diagnosis of hydraulic power steering issues. action: when diagnosing customer concerns relating to the hydraulic power steering system, refer to the service information below
03/24/17 NHTSA ID: 10096378
TSB ID: SSM40913

Re-issued november 2014. issue: on investigation of warranty returns it has been noted that the engine-compartment lid latch has been lubricated. cause: lubricant applied to the engine-compartment lid latch during routine servicing or
03/24/17 NHTSA ID: 10096386
TSB ID: SSM72037

Issue: in some circumstances, the customer is reporting the engine failing to start, the engine running rough, the check engine light being displayed, or a combination of these symptoms. cause: dtc's captured by the vehicle electronic
03/23/17 NHTSA ID: 10096270
TSB ID: SSM71966

Issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation
03/23/17 NHTSA ID: 10096229
TSB ID: SSM51357

Issue: when investigating customer reports for incorrect fuel gauge concerns the dealer technician may diagnose that the fuel senders are open circuit. this diagnosis may be incorrect depending on the multimeter settings selected by the
03/16/17 NHTSA ID: 10095481
TSB ID: JTB00258NAS2

Situation: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. cause: temporary flat spots naturally develop on the rolling surface of
03/08/17 NHTSA ID: 10094378
TSB ID: JTB00257NAS3

Situation: the steering wheel may exhibit a vibration / shimmy while driving. cause: this may be caused by a road wheel/tire assembly imbalance and/or temporary tire flat-spotting.
09/16/16 NHTSA ID: 10080383
TSB ID: SSM-71218

Issue: customer repor ts a parkbrake warning lamp i l luminated and / or parkbrake faul t message displayed in the ipk (instrument pack), following investigation wi th sdd the fol lowing dtc p1571-64 (brake swi tch - signal plausibilit
09/01/16 NHTSA ID: 10079124
TSB ID: SSM-66697

Issue: after the engine coolant on a 5.0l v8 aj133 engine has been partially or fully drained and filled, the customer experiences the engine overheating. cause: the refill procedure has not been completed correctly, resulting in insuf
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05/09/16 NHTSA ID: 10064315
TSB ID: JTB00208NAS2

Summary to be provided on a future date.
05/09/16 NHTSA ID: 10064271
TSB ID: JTB00268NAS2

Summary to be provided on a future date.
05/09/16 NHTSA ID: 10064320
TSB ID: JTB00268NAS3

Situation: on vehicles fitted with the 4.2l naturally aspirated engine only, the engine may experience a rough start or stall following a hot soak of 15-20 minutes. cause: this may be caused by the fueling calibration not being robust for
04/18/13 NHTSA ID: 10051903
TSB ID: SSM-44234

Jaguar: with dsc/abs working normally, car loses tire traction momentarily and dsc lamp illuminates and steering angle sensor needs to be replace. models 2009-2010 xf, xk.
04/17/13 NHTSA ID: 10051872
TSB ID: SSM-63697

Jaguar: fuel injector concerns 5.o aj133 gasoline, leading to potential problemssuch as poor running poor fuel economy, hard starting, rough idle, misfires and engine detonation. *js
03/08/13 NHTSA ID: 10051510
TSB ID: SSM-60437

Jaguar: due to parts capacity constraints, brake calipers and front knuckle has been up-rated. models xf/x250, xk/150. no model years listed.
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10/31/11 NHTSA ID: 10041724
TSB ID: SSM-46817

Jaguar: vehicle would allegedly stall out as reported.
05/09/17 Transmission and Drivetrain NHTSA ID: 10098601
TSB ID: SSM-71598

Issue: following the recent k202 campaign a few customers have reported continuing problems with the transmission control switch unit(s) fails to rise or initially rises before lowering itself back to its default position for an igniti
04/18/17 Transmission and Drivetrain NHTSA ID: 10097502
TSB ID: SSM71498

Issue: engineering is investigating the cause of front drive shafts (half shafts) rubber boots split or damaged on jaguar vehicles in warranty. cause: unknown ? engineering investigation on-going.
05/13/16 Transmission and Drivetrain NHTSA ID: 10065248
TSB ID: SSM-71498

Issue: engineering is investigating the cause of front drive shafts (half shafts) rubber boots split or damaged on jaguar vehicles in warranty. cause: unknown ? engineering investigation on-going.
11/08/11 Transmission and Drivetrain NHTSA ID: 10041824
TSB ID: TB-K-035

Jaguar: due to excessive silicon carbide left in units, some rear differential may have been contaminated. models xf and xk 2009.
08/16/10 Transmission and Drivetrain NHTSA ID: 10033384
TSB ID: JTB-00175

Jaguar: rear differential replacement. due to a change in design, the rear differential has a new service part. as a result, should the rear differential require replacement it will be necessary to convert the driveline system to use the
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07/01/09 Transmission and Drivetrain NHTSA ID: 10029249
TSB ID: TSB-K035

Jaguar: vehicles may have been manufactured away from process and in some case the rear differentials may have been supplied with excessive silicon carbide left in the units. this can cause premature wear on the differential pinion head an
02/24/09 Transmission and Drivetrain NHTSA ID: 10027966
TSB ID: TB-UPS-2608-2B

Jaguar: update prior to sale: rear differential contamination. a number of rear differentials have been incorrectly supplied which may lead to premature wear of the differential pinion head and tail carrier bearings.
04/19/17 Electrical and Air Conditioning NHTSA ID: 10097568
TSB ID: SSM 71218

Issue: customer repor ts a parkbrake warning lamp i l luminated and / or parkbrake faul t message displayed in the ipk (instrument pack), following investigation wi th sdd the fol lowing dtc p1571-64 (brake swi tch - signal plausibilit
04/19/17 Electrical and Air Conditioning NHTSA ID: 10097567
TSB ID: SSM70698

Issue: a customer may report that their phone, disconnects during or after phone calls, shows as paired but not available, is not showing as paired but is available, is difficult to pair, audio fragments when streaming music and/or ot
04/19/17 Electrical and Air Conditioning NHTSA ID: 10097565
TSB ID: SSM69078

Issue: apple ios, and android phone issues after software updates. the customer may report a range of problems with their phone connection, audio quality or phonebook which have started to happen after the phone was manually or automa
04/17/17 Electrical and Air Conditioning NHTSA ID: 10097444
TSB ID: SSM71678

Issue: a customer may report their steering column does not move when trying to adjust in a up/down or in/out movement. cause: when the instrument panel cluster software is updated, the steering column calibration will revert to it's
NHTSA's feed only includes summaries. For the full text of TSBs:

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04/17/17 Electrical and Air Conditioning NHTSA ID: 10097443
TSB ID: SSM71598

Issue: following the recent k202 campaign a few customers have reported continuing problems with the transmission control switch unit(s) fails to rise or initially rises before lowering itself back to its default position for an igniti
04/07/17 Electrical and Air Conditioning NHTSA ID: 10097041
TSB ID: SSM42872

Issued dec 2015. issue: jaguar are continuing to see no fault found warranty returns on headlamps and associated control modules cause: incorrect diagnosis.
03/24/17 Electrical and Air Conditioning NHTSA ID: 10096384
TSB ID: SSM43055

Re-issued november 2014. issue: seat movement maybe restricted on some vehicles that has the seat memory function. cause: if an obstruction is encountered while the seat is in motion, the seat will stop moving and further movement will b
03/24/17 Electrical and Air Conditioning NHTSA ID: 10096291
TSB ID: SSM72022

Issue: seats not moving in one direction / one axis cause: motor connections not fully latched
03/23/17 Electrical and Air Conditioning NHTSA ID: 10096272
TSB ID: SSM72012

Issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. cause the front control display interface module (touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrect
03/21/17 Electrical and Air Conditioning NHTSA ID: 10096031
TSB ID: SSM71915

Issue a number of alternators are being replaced under warranty and are found to be faulty due to internal regulator chip damage. cause alternators are being damaged due to cross polarity when the vehicle is jump started.
NHTSA's feed only includes summaries. For the full text of TSBs:

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03/21/17 Electrical and Air Conditioning NHTSA ID: 10096048
TSB ID: SSM67697

Issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be t
03/21/17 Electrical and Air Conditioning NHTSA ID: 10096025
TSB ID: SSM67697

Issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be t
03/20/17 Electrical and Air Conditioning NHTSA ID: 10095863
TSB ID: SSM71361

Issue: da-dongle/da-vina/da-st512 - j2534 vehicle communication interface device (vci) software requires updating to the latest level. da j2534 software driver level ? v4.0 (must be updated to this level on all sdd machines that use thi
03/20/17 Electrical and Air Conditioning NHTSA ID: 10095941
TSB ID: SSM71822

Issued may 2014: issue during a recent market visit it was noted that a significant number of dealers have been carrying out pdi?s and then returning the vehicle to a storage compound without refitting the transit relay or returning the
03/20/17 Electrical and Air Conditioning NHTSA ID: 10095949
TSB ID: SSM71832

Issue:- customers have reported that the airbag warning light has illuminated in the instrument cluster after a previous repair. cause:- the drivers airbag circuit has been incorrectly diagnosed as being at fault or has more than one
03/17/17 Electrical and Air Conditioning NHTSA ID: 10095565
TSB ID: SSM71794

Issue: fm1 preset ceases to operate. (tuner is stuck in am band while touch screen displays fm1) cause: no error handling of frequency being stored in hd radio module.
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09/16/16 Electrical and Air Conditioning NHTSA ID: 10080380
TSB ID: SSM-69078

Issue: apple ios, and android phone issues after software updates. the customer may report a range of problems with their phone connection, audio quality or phonebook which have started to happen after the phone was manually or automati
09/16/16 Electrical and Air Conditioning NHTSA ID: 10080382
TSB ID: SSM-70698

Issue: a customer may report that their phone, disconnects during or after phone calls, shows as paired but not available, is not showing as paired but is available, is difficult to pair, audio fragments when streaming music and/or oth
09/02/16 Electrical and Air Conditioning NHTSA ID: 10079181
TSB ID: SSM-67697

Issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be th
09/01/16 Electrical and Air Conditioning NHTSA ID: 10079123
TSB ID: SSM-66637

Issue: a customer may report a concern with a flat battery or poor starting; when testing the battery it is determined that a charge is required. cause: when charging a battery (both primary and secondary) with a bms (battery monitoring
05/13/16 Electrical and Air Conditioning NHTSA ID: 10065165
TSB ID: JTB00353NAS1

Summary to be provided on a future date.
05/13/16 Electrical and Air Conditioning NHTSA ID: 10064361
TSB ID: SSM52057

Summary to be provided on a future date.
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05/09/16 Electrical and Air Conditioning NHTSA ID: 10064263
TSB ID: JTB00149NAS4

Summary to be provided on a future date.
05/09/16 Electrical and Air Conditioning NHTSA ID: 10064234
TSB ID: JTB00317NAS2

Summary to be provided on a future date.
05/09/16 Electrical and Air Conditioning NHTSA ID: 10064313
TSB ID: JTB00176NAS2

Summary to be provided on a future date.
10/17/14 Electrical and Air Conditioning NHTSA ID: 10056265
TSB ID: JTB-00353-NAS-1

Jaguar: headlamp in failsafe mode and cannot be reset due to diagnostic trouble codes (dtc) causing display, (permanently or intermittently), adaptive front lighting system (afs) warning icon, in instrument cluster. model 2008-2012 xk rang
05/17/11 Electrical and Air Conditioning NHTSA ID: 10037272
TSB ID: JTB-00208

Jaguar: electronic parking brake re-calibration procedure. updated 10/17/14.
02/25/10 Electrical and Air Conditioning NHTSA ID: 10032248
TSB ID: SSM-36224

Jaguar: directional indicator operating with the stalk in the central position. if condition is found, replace the directional indicator switch. no model years listed.
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05/22/09 Electrical and Air Conditioning NHTSA ID: 10028744
TSB ID: JTB-00147

Jaguar: unable to unlock vehicle/no electrical power. after using mechanical key to enter vehicle, engine will not crank. repair procedure.
04/23/18 Other NHTSA ID: 10134968
TSB ID: SFCC_08MAR18

Jaguar land rover shop foreman conference call
01/29/18 Other NHTSA ID: 10127619
TSB ID: SFCC_14DEC17

Presentation from dealer shop foreman conference call
04/18/17 Other NHTSA ID: 10097503
TSB ID: SSM71538

Issue: customer may report door lock cylinder cover missing. cause: cylinder cover may have been incorrectly fitted at pdi or after emergency vehicle entry.
04/18/17 Other NHTSA ID: 10097535
TSB ID: 68358

Issue: this ssm has been released to address the high number of speaker assemblies returned, many of which are deemed as ?no fault found?. cause: incorrect diagnosis.
04/07/17 Other NHTSA ID: 10097048
TSB ID: SSM72202

Issue: door latch functionality cause: jlr engineering are currently investigating side door latch concerns and therefore would appreciate more information to aid investigations.
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03/29/17 Other NHTSA ID: 10096576
TSB ID: SSM72202

Issue: door latch functionality cause: jlr engineering are currently investigating side door latch concerns and therefore would appreciate more information to aid investigations. known issues have been resolved and assured vins for effec
03/29/17 Other NHTSA ID: 10096596
TSB ID: JTB00283NAS2

Situation: the bonding between the folding top and the rear glass may require repair. cause: this may be caused by bonding robustness between the folding top and the rear glass.
03/28/17 Other NHTSA ID: 10096502
TSB ID: SSM72002

Issue: low coolant message displayed. a coolant leak is found from the seam on coolant pipe (aj8 9664). see the attached file for an example of the leak location. cause: a process issue at component supplier
03/28/17 Other NHTSA ID: 10096548
TSB ID: SSM72202

Issue: door latch functionality cause: jlr engineering are currently investigating side door latch concerns and therefore would appreciate more information to aid investigations. known issues have been resolved and assured vins for effec
03/28/17 Other NHTSA ID: 10096501
TSB ID: SSM43055

Re-ssued january 2015. issue: seat movement maybe restricted on some vehicles that has the seat memory function. cause: if an obstruction is encountered while the seat is in motion, the seat will stop moving and further movement will be
03/28/17 Other NHTSA ID: 10096568
TSB ID: JTB00305NAS1

Situation: the transmission malfunction indicator lamp (mil) may be illuminated and diagnostic trouble codes (dtc) p0729 to p0735, p0783, and p2702 to p2704 are stored in the transmission control module (tcm). cause: this may be caused
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03/24/17 Other NHTSA ID: 10096385
TSB ID: SSM71995

Issue: customers have reported that the armrest liner is damaged ? eg: corner broken ? see pic 1 as an example cause:: poor initial fit / interference contact
03/23/17 Other NHTSA ID: 10096271
TSB ID: SSM71995

Issue: customers have reported that the armrest liner is damaged ? eg: corner broken ? see pic 1 as an example cause:: poor initial fit / interference contact
03/23/17 Other NHTSA ID: 10096251
TSB ID: SSM71966

Issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation
03/23/17 Other NHTSA ID: 10096231
TSB ID: SSM71538

Issue: customer may report door lock cylinder cover missing. cause: cylinder cover may be damaged or have been incorrectly fitted at pdi or after emergency vehicle entry.
03/22/17 Other NHTSA ID: 10096142
TSB ID: SSM71995

Issue: customers have reported that the armrest liner is damaged ? eg: corner broken ? see pic 1 as an example cause:: poor initial fit / interference contact
03/21/17 Other NHTSA ID: 10096056
TSB ID: SSM71538

Issue: customer may report door lock cylinder cover missing. cause: cylinder cover may have been incorrectly fitted at pdi or after emergency vehicle entry.
NHTSA's feed only includes summaries. For the full text of TSBs:

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03/20/17 Other NHTSA ID: 10095943
TSB ID: SSM71827

Issue: climate controlled seat issues cause: unknown
03/20/17 Other NHTSA ID: 10095852
TSB ID: SSM63597

Issue: jaguar land rover north america service diagnostics would like to make all sdd users aware of an emerging concern being tracked via the epqr system. users report dvd133 is unable to fully communicate with pcm on legacy jaguar veh
03/20/17 Other NHTSA ID: 10095764
TSB ID: JTB00344NAS1

Situation: an earth stud may be broken or cross threaded. cause: this may be caused by damage in production or during a repair.
03/17/17 Other NHTSA ID: 10095629
TSB ID: JTB00176NAS2

Situation: this bulletin is for information only; it provides acceptance standards relating to the level of headlamp internal condensation. cause: condensation or 'misting' on the inside surface of the headlamp lens may be caused by natu
03/15/17 Other NHTSA ID: 10095064
TSB ID: SSM72926

Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40?) appearing.
03/08/17 Other NHTSA ID: 10094401
TSB ID: JTB00258NAS2

Situation: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. cause: temporary flat spots naturally develop on the rolling surface of a
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09/16/16 Other NHTSA ID: 10080360
TSB ID: SSM-68359

Issue: customers may report that they are unable to play music through their android phone when connected via cable to usb - xk does not support bluetooth streaming. cause: this could be for a number of reasons not necessarily relate
09/02/16 Other NHTSA ID: 10079220
TSB ID: JTB-00191-NAS-3

Situation: the glove compartment lid may not be damped when opening. cause: this may be caused by the glove compartment lid damper cord retaining tab coming away from the glove compartment housing.
09/02/16 Other NHTSA ID: 10079242
TSB ID: JTB-00304-NAS-1

Situation: a lower-level service repair part is now available in the event of a front sun visor vanity mirror issue. cause: a lower-level service repair part to be used in the event a front sun visor vanity mirror requires replacement.
09/01/16 Other NHTSA ID: 10079081
TSB ID: SSM-71989

Issue: customer complains of damage/marking on the surface of the vehicle?s instrument pack lens. cause: damage/marking caused by object impact against the lens. staining/discoloration contamination caused by using any type of cleaning
06/02/16 Other NHTSA ID: 10068779
TSB ID: SSM71538

Issue: customer may report door lock cylinder cover missing. cause: cylinder cover may have been incorrectly fitted at pdi or after emergency vehicle entry.
05/13/16 Other NHTSA ID: 10065158
TSB ID: JTB00344NAS1

Summary to be provided on a future date.
NHTSA's feed only includes summaries. For the full text of TSBs:

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05/13/16 Other NHTSA ID: 10064951
TSB ID: SSM-68358

This ssm has been released to address the high number of speaker assemblies returned, many of which are deemed as ?n fault found?. cause: incorrect diagnosis."
05/09/16 Other NHTSA ID: 10064214
TSB ID: JTB00283NAS1

Summary to be provided on a future date.
05/09/16 Other NHTSA ID: 10064318
TSB ID: JTB00257NAS3

Summary to be provided on a future date.
05/09/16 Other NHTSA ID: 10063918
TSB ID: JTB00191NAS2

Summary to be provided on a future date.
05/09/16 Other NHTSA ID: 10064264
TSB ID: JTB00191NAS3

Summary to be provided on a future date.
11/25/14 Other NHTSA ID: 10056415
TSB ID: JTB-00344-NAS1

Jaguar: damage during a repair or time of production, caused the earth stud, on some vehicles, to become broken or cross threaded. model 2003-2009 xj (x350), 206/onwards xk (x150), 2010/onwards xj (x351), 2014/onwards f-type (x152).
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04/06/12 Other NHTSA ID: 10043512
TSB ID: SSM-55537

Jaguar: on vehicle, the intrument panel would illuminate with door ajar, door fails to lock properly, door fails to open from inside or outside.
05/09/11 Other NHTSA ID: 10037147
TSB ID: JTB-00121

Jaguar: on some xk models, water may leak into the passenger footwell due to a blocked air conditioning drain tube.
07/14/10 Other NHTSA ID: 10033136
TSB ID: JTB-00165

Jaguar: tire valve stem damage during manual tire pressure checking or low tire pressure warnings illuminated-repair procedure. on vehicles fitted with tire pressure monitoring system (tpms) only, the following issues have been identified-

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Jaguar XK TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.