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2015 Jaguar XK Technical Service Bulletins (TSBs)

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TSB Date Problem Area TSB Text
11/16/17 NHTSA ID: 10124197
TSB ID: SSM58558

Issue: submitting a brake noise epqr
08/10/17 NHTSA ID: 10110943
TSB ID: JTB00423NAS2

Situation: a 'humming' noise may be evident from the engine when the engine is idling.
04/07/17 NHTSA ID: 10097047
TSB ID: SSM71966

Issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation
04/07/17 NHTSA ID: 10097036
TSB ID: SSM39211

Re-issued dec 2015. issue: fuel injectors clogged leading to poor running / misfires / engine detonation on aj-v8 engines. cause: poor fuel quality or fuel contaminants blocking the holes in the fuel injector.
04/06/17 NHTSA ID: 10096993
TSB ID: SSM72617

Coolant expansion tank pressure caps leaking
03/29/17 NHTSA ID: 10096582
TSB ID: JTB00423NAS1

Situation: a 'humming' noise may be evident from the engine when the engine is idling. cause: this may be caused by dust and/or water ingress to the primary drive belt idler pulley bearing.
NHTSA's feed only includes summaries. For the full text of TSBs:

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03/29/17 NHTSA ID: 10096579
TSB ID: JTB00278NAS3

Situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a ?low coolant level? message is displayed in the message center. upon inspection, a leak may be found to be
03/28/17 NHTSA ID: 10096516
TSB ID: SSM72141

Issue: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. cause: temporary flat spots naturally develop on the rolling surface of a
03/27/17 NHTSA ID: 10096402
TSB ID: SSM72041

Issue: submitting a steering system noise epqr. cause: under investigation
03/27/17 NHTSA ID: 10096430
TSB ID: SSM72114

Issue: high pressure fuel pump diagnostics on 3.0l aj126 and 5.0l aj133 engines have been updated. action: please refer to the procedure below for information on how to access the new information through sdd.
03/27/17 NHTSA ID: 10096458
TSB ID: JTB00388NAS1

Situation: this is an information only bulletin to aid in the diagnosis of hydraulic power steering issues. action: when diagnosing customer concerns relating to the hydraulic power steering system, refer to the service information below
03/27/17 NHTSA ID: 10096482
TSB ID: SSM40913

Re-issued january 2015. issue: on investigation of warranty returns it has been noted that the engine-compartment lid latch has been lubricated. cause: lubricant applied to the engine-compartment lid latch during routine servicing or f
03/27/17 NHTSA ID: 10096403
TSB ID: SSM72082

Issue a significant number of tss motors have been replaced under warranty, when returned to the supplier for analysis many are deemed as ?no fault found?. dtc?s may be present, due to this carry out a dtc global read using the recommen
03/24/17 NHTSA ID: 10096378
TSB ID: SSM40913

Re-issued november 2014. issue: on investigation of warranty returns it has been noted that the engine-compartment lid latch has been lubricated. cause: lubricant applied to the engine-compartment lid latch during routine servicing or
03/24/17 NHTSA ID: 10096386
TSB ID: SSM72037

Issue: in some circumstances, the customer is reporting the engine failing to start, the engine running rough, the check engine light being displayed, or a combination of these symptoms. cause: dtc's captured by the vehicle electronic
03/23/17 NHTSA ID: 10096270
TSB ID: SSM71966

Issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation
03/23/17 NHTSA ID: 10096229
TSB ID: SSM51357

Issue: when investigating customer reports for incorrect fuel gauge concerns the dealer technician may diagnose that the fuel senders are open circuit. this diagnosis may be incorrect depending on the multimeter settings selected by the
03/22/17 NHTSA ID: 10096156
TSB ID: SSM72002

Issue: low coolant message displayed. a coolant leak is found from the seam on coolant pipe (aj8 9664). see the attached file for an example of the leak location. cause: a process issue at component supplier.
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05/13/16 NHTSA ID: 10065169
TSB ID: JTB00361NAS1

Summary to be provided on a future date.
05/09/16 NHTSA ID: 10064315
TSB ID: JTB00208NAS2

Summary to be provided on a future date.
05/09/16 NHTSA ID: 10064319
TSB ID: JTB00258NAS2

Summary to be provided on a future date.
05/09/16 NHTSA ID: 10064321
TSB ID: JTB00278NAS2

Summary to be provided on a future date.
11/25/14 NHTSA ID: 10056422
TSB ID: SSM-71811

Jaguar: the power steering gears are leaking fluid due to an o ring in transfer pipes can, deform in some cases, resulting in leakage from mating surface between steering gear and transfer pipes. model xk (x150), f-type (x152), xj (351),
03/29/17 Transmission and Drivetrain NHTSA ID: 10096641
TSB ID: JTB00395NAS2

Situation: on vehicles fitted with the 5.0l naturally aspirated v8 engine only, a 'clonk' noise may be heard when selecting park (p). cause: this may be caused by a transmission control module (tc m) software issue.
NHTSA's feed only includes summaries. For the full text of TSBs:

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03/28/17 Transmission and Drivetrain NHTSA ID: 10096571
TSB ID: JTB00395NAS1

Situation: on vehicles fitted with the 5.0l naturally aspirated v8 engine only, a 'clonk' noise may be heard when selecting park (p). cause: this may be caused by a transmission control module (tcm) software issue.
05/13/16 Transmission and Drivetrain NHTSA ID: 10065290
TSB ID: SSM72035

Summary to be provided on a future date.
04/07/17 Electrical and Air Conditioning NHTSA ID: 10097061
TSB ID: SSM72012

Issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. cause the front control display interface module (touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrec
04/07/17 Electrical and Air Conditioning NHTSA ID: 10097041
TSB ID: SSM42872

Issued dec 2015. issue: jaguar are continuing to see no fault found warranty returns on headlamps and associated control modules cause: incorrect diagnosis.
04/06/17 Electrical and Air Conditioning NHTSA ID: 10096992
TSB ID: SSM72613

Software level check for incontrol touch pro
04/05/17 Electrical and Air Conditioning NHTSA ID: 10096883
TSB ID: JTB00446NAS1

Situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ? faulty generator ? faulty battery monitoring system (bms) ? the charge warning indicator is illumi
NHTSA's feed only includes summaries. For the full text of TSBs:

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03/30/17 Electrical and Air Conditioning NHTSA ID: 10096749
TSB ID: JTB00420NAS1

Situation: the adaptive front lighting system (afs) warning lamp may be illuminated/flashing on the instrument cluster. upon diagnosis, the technician may find diagnostic trouble codes (dtc) b1d64-87 and/or b1d65-87 stored in the headlam
03/30/17 Electrical and Air Conditioning NHTSA ID: 10096700
TSB ID: SSM72307

Issue the message "radar sensor blocked" appears in instrument pack display. if blockage occurs while acc is being used, ?driver intervene? and/or "radar sensor blocked" message will appear on the cluster and dtc c1a67-97 is also set
03/28/17 Electrical and Air Conditioning NHTSA ID: 10096507
TSB ID: SSM72153

Issue: for the models identified above, a concern has been identified with the latest tcm software released on dvd 139 patch 15. cause: currently under investigation with jlr engineering.
03/27/17 Electrical and Air Conditioning NHTSA ID: 10096411
TSB ID: JTB00380NAS1

Situation: inadequate a/c performance may be exhibited. upon inspection, low pressure is recorded on the high pressure system, high pressure recorded on the low pressure system, and the compressor clutch (where applicable) is working pro
03/27/17 Electrical and Air Conditioning NHTSA ID: 10096455
TSB ID: JTB00380NAS2

Situation: inadequate a/c performance, low pressure recorded on the high pressure system, and/or high pressure recorded on the low pressure system may be exhibited with the compressor clutch (where applicable) working properly. cause: t
03/24/17 Electrical and Air Conditioning NHTSA ID: 10096291
TSB ID: SSM72022

Issue: seats not moving in one direction / one axis cause: motor connections not fully latched
NHTSA's feed only includes summaries. For the full text of TSBs:

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03/24/17 Electrical and Air Conditioning NHTSA ID: 10096384
TSB ID: SSM43055

Re-issued november 2014. issue: seat movement maybe restricted on some vehicles that has the seat memory function. cause: if an obstruction is encountered while the seat is in motion, the seat will stop moving and further movement will b
03/24/17 Electrical and Air Conditioning NHTSA ID: 10096293
TSB ID: SSM72027

Issue when the customer attempts to connect an apple device that is equipped with a lightning socket in order to stream music through the car's infotainment system the user will realise that the 30pin ipod link lead supplied by jaguar is
03/24/17 Electrical and Air Conditioning NHTSA ID: 10096298
TSB ID: SSM72035

Concern: jaguar land rover and the supplier have inspected 101 warranty claims for heated oxygen sensors (ho2s). 23% were found to have no defects. cause: one possible reason for this is that all ho2s sensors are replaced when only one
03/23/17 Electrical and Air Conditioning NHTSA ID: 10096272
TSB ID: SSM72012

Issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. cause the front control display interface module (touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrect
03/21/17 Electrical and Air Conditioning NHTSA ID: 10096029
TSB ID: SSM71896

Issue the complete gear shift modules (gsm) are being replaced when there has been a claim reported of an appearance defect with the rotary gear selector (rotary control knob) , with issues such as peeling chrome and rough edges. the ro
03/21/17 Electrical and Air Conditioning NHTSA ID: 10096025
TSB ID: SSM67697

Issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be t
NHTSA's feed only includes summaries. For the full text of TSBs:

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03/21/17 Electrical and Air Conditioning NHTSA ID: 10096031
TSB ID: SSM71915

Issue a number of alternators are being replaced under warranty and are found to be faulty due to internal regulator chip damage. cause alternators are being damaged due to cross polarity when the vehicle is jump started.
03/21/17 Electrical and Air Conditioning NHTSA ID: 10096048
TSB ID: SSM67697

Issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be t
02/27/17 Electrical and Air Conditioning NHTSA ID: 10093082
TSB ID: JTB00380NAS3

Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
09/02/16 Electrical and Air Conditioning NHTSA ID: 10079244
TSB ID: JTB-00311-NAS-1

Situation: an odor may be present when the climate control system is switched 'on'. cause: this may be caused by mold spore accumulation / build-up in the evaporator core.
09/01/16 Electrical and Air Conditioning NHTSA ID: 10079041
TSB ID: JTB-00419NAS-1

Situation: the surface of the instrument cluster lens may be damaged or marked. cause: a lower-level service repair part is now available in the event damage or marking is caused by an object impacting against the lens and/or staining/di
05/13/16 Electrical and Air Conditioning NHTSA ID: 10065178
TSB ID: JTB00380NAS1

Summary to be provided on a future date.
NHTSA's feed only includes summaries. For the full text of TSBs:

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11/28/14 Electrical and Air Conditioning NHTSA ID: 10056426
TSB ID: SSM-71832

Jaguar: on some vehicles, the instrument cluster would illuminate the air bag warning light after previous repair, due to incorrect diagnosed of driver's air bag circuit. model xk (x150), f type (x152), xj (x351), xf (x250).
04/23/18 Other NHTSA ID: 10134968
TSB ID: SFCC_08MAR18

Jaguar land rover shop foreman conference call
01/29/18 Other NHTSA ID: 10127619
TSB ID: SFCC_14DEC17

Presentation from dealer shop foreman conference call
04/07/17 Other NHTSA ID: 10097048
TSB ID: SSM72202

Issue: door latch functionality cause: jlr engineering are currently investigating side door latch concerns and therefore would appreciate more information to aid investigations.
04/06/17 Other NHTSA ID: 10096953
TSB ID: JTB00446NAS3

Situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ? faulty generator ? faulty battery monitoring system (bms) ? the charge warning indicator is ill
04/05/17 Other NHTSA ID: 10096885
TSB ID: JTB00446NAS2

Situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ? faulty generator ? faulty battery monitoring system (bms) ? the charge warning indicator is illumi
NHTSA's feed only includes summaries. For the full text of TSBs:

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03/30/17 Other NHTSA ID: 10096695
TSB ID: SSM72202

Issue: door latch functionality cause: jlr engineering are currently investigating side door latch concerns and therefore would appreciate more information to aid investigations.
03/29/17 Other NHTSA ID: 10096576
TSB ID: SSM72202

Issue: door latch functionality cause: jlr engineering are currently investigating side door latch concerns and therefore would appreciate more information to aid investigations. known issues have been resolved and assured vins for effec
03/29/17 Other NHTSA ID: 10096596
TSB ID: JTB00283NAS2

Situation: the bonding between the folding top and the rear glass may require repair. cause: this may be caused by bonding robustness between the folding top and the rear glass.
03/28/17 Other NHTSA ID: 10096505
TSB ID: SSM72114

Issue: high pressure fuel pump diagnostics on 3.0l aj126 and 5.0l aj133 engines have been updated. action: please refer to the procedure below for information on how to access the new information through sdd.
03/28/17 Other NHTSA ID: 10096502
TSB ID: SSM72002

Issue: low coolant message displayed. a coolant leak is found from the seam on coolant pipe (aj8 9664). see the attached file for an example of the leak location. cause: a process issue at component supplier
03/28/17 Other NHTSA ID: 10096542
TSB ID: SSM64657

Issued march 2015. issue: coolant leak from 5.0l v8 (aj133) water pump. cause: a number of changes to the water pumps have been made to improve product quality.
NHTSA's feed only includes summaries. For the full text of TSBs:

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03/28/17 Other NHTSA ID: 10096548
TSB ID: SSM72202

Issue: door latch functionality cause: jlr engineering are currently investigating side door latch concerns and therefore would appreciate more information to aid investigations. known issues have been resolved and assured vins for effec
03/28/17 Other NHTSA ID: 10096501
TSB ID: SSM43055

Re-ssued january 2015. issue: seat movement maybe restricted on some vehicles that has the seat memory function. cause: if an obstruction is encountered while the seat is in motion, the seat will stop moving and further movement will be
03/24/17 Other NHTSA ID: 10096385
TSB ID: SSM71995

Issue: customers have reported that the armrest liner is damaged ? eg: corner broken ? see pic 1 as an example cause:: poor initial fit / interference contact
03/23/17 Other NHTSA ID: 10096271
TSB ID: SSM71995

Issue: customers have reported that the armrest liner is damaged ? eg: corner broken ? see pic 1 as an example cause:: poor initial fit / interference contact
03/23/17 Other NHTSA ID: 10096231
TSB ID: SSM71538

Issue: customer may report door lock cylinder cover missing. cause: cylinder cover may be damaged or have been incorrectly fitted at pdi or after emergency vehicle entry.
03/23/17 Other NHTSA ID: 10096251
TSB ID: SSM71966

Issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation
NHTSA's feed only includes summaries. For the full text of TSBs:

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03/22/17 Other NHTSA ID: 10096127
TSB ID: SSM71538

Issue: customer may report door lock cylinder cover missing. cause: cylinder cover may be damaged or have been incorrectly fitted at pdi or after emergency vehicle entry.
03/22/17 Other NHTSA ID: 10096142
TSB ID: SSM71995

Issue: customers have reported that the armrest liner is damaged ? eg: corner broken ? see pic 1 as an example cause:: poor initial fit / interference contact
03/21/17 Other NHTSA ID: 10096056
TSB ID: SSM71538

Issue: customer may report door lock cylinder cover missing. cause: cylinder cover may have been incorrectly fitted at pdi or after emergency vehicle entry.
03/20/17 Other NHTSA ID: 10096002
TSB ID: JA14PA-11

Please be advised that water pump part numbers c2z21781, c2z28248, and c2z29189 -- 3.0l v6 / 5.0l v8 -- come with four (4) mounting bolts. prior to installing this part, inspect the packaging and make sure all four (4) bolts are present.
03/15/17 Other NHTSA ID: 10095064
TSB ID: SSM72926

Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40?) appearing.
03/10/17 Other NHTSA ID: 10094594
TSB ID: JTB00380NAS4

Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
NHTSA's feed only includes summaries. For the full text of TSBs:

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09/02/16 Other NHTSA ID: 10079242
TSB ID: JTB-00304-NAS-1

Situation: a lower-level service repair part is now available in the event of a front sun visor vanity mirror issue. cause: a lower-level service repair part to be used in the event a front sun visor vanity mirror requires replacement.
09/01/16 Other NHTSA ID: 10079081
TSB ID: SSM-71989

Issue: customer complains of damage/marking on the surface of the vehicle?s instrument pack lens. cause: damage/marking caused by object impact against the lens. staining/discoloration contamination caused by using any type of cleaning
05/13/16 Other NHTSA ID: 10065288
TSB ID: SSM72027

Summary to be provided on a future date.
05/13/16 Other NHTSA ID: 10065158
TSB ID: JTB00344NAS1

Summary to be provided on a future date.
05/13/16 Other NHTSA ID: 10065161
TSB ID: JTB00346NAS1

Summary to be provided on a future date.
05/13/16 Other NHTSA ID: 10065164
TSB ID: JTB00352NAS1

Summary to be provided on a future date.
NHTSA's feed only includes summaries. For the full text of TSBs:

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05/09/16 Other NHTSA ID: 10064318
TSB ID: JTB00257NAS3

Summary to be provided on a future date.
05/09/16 Other NHTSA ID: 10064303
TSB ID: J041NAS1

Summary to be provided on a future date.
05/09/16 Other NHTSA ID: 10064293
TSB ID: 7-089USA

Summary to be provided on a future date.
05/09/16 Other NHTSA ID: 10064290
TSB ID: 7-086USA

Summary to be provided on a future date.
06/30/15 Other NHTSA ID: 10057829
TSB ID: SSM-72202

Jaguar: on some vehicles, there is an issue with the door latch and its functionality and the need to get to root cause to prevent unnecessary replacement. model xf, x250, xk, x150. updated 8/4/15.
11/25/14 Other NHTSA ID: 10056415
TSB ID: JTB-00344-NAS1

Jaguar: damage during a repair or time of production, caused the earth stud, on some vehicles, to become broken or cross threaded. model 2003-2009 xj (x350), 206/onwards xk (x150), 2010/onwards xj (x351), 2014/onwards f-type (x152).

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Jaguar XK TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.