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2015 Jaguar XJ Technical Service Bulletins (TSBs)

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TSB Date Problem Area TSB Text
04/02/18 NHTSA ID: 10131574
TSB ID: SSM73067

Issue: jlr is investigating 3.0l & 5.0l supercharger noise, post vin's on jtb00349v2 & jtb00356v2.
01/29/18 NHTSA ID: 10127575
TSB ID: SSM72865

Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
01/29/18 NHTSA ID: 10127576
TSB ID: SSM72865 Attachm

Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
01/29/18 NHTSA ID: 10127578
TSB ID: SSM73660

Issue: jaguar xj customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. upon inspection, technicians have identi
01/29/18 NHTSA ID: 10127618
TSB ID: JTB00349NAS2

A clatter/knock/rattle noise may be heard from the engine.
01/22/18 NHTSA ID: 10127281
TSB ID: SSM72865

Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
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01/22/18 NHTSA ID: 10127282
TSB ID: SSM72865 Attachm

Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
01/22/18 NHTSA ID: 10127284
TSB ID: SSM73660

Issue: jaguar xj customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. upon inspection, technicians have identi
01/22/18 NHTSA ID: 10127293
TSB ID: JA17TE-09

Temporary suspension of 17c next generation infotainment (ngi) download
01/22/18 NHTSA ID: 10127304
TSB ID: JTB00349NAS2

A clatter/knock/rattle noise may be heard from the engine.
11/16/17 NHTSA ID: 10124197
TSB ID: SSM58558

Issue: submitting a brake noise epqr
08/10/17 NHTSA ID: 10110943
TSB ID: JTB00423NAS2

Situation: a 'humming' noise may be evident from the engine when the engine is idling.
04/19/17 NHTSA ID: 10097598
TSB ID: JTB00415NAS4

Situation: one of the following issues may occur: ? the gear selector led indicator flashes and neutral is involuntarily engaged when coming to a stop. ? the instrument cluster has switched off after an automatic engine stop and driver exit
04/10/17 NHTSA ID: 10097084
TSB ID: SSM72477

Issue: the customer may observe a mil in the instrument cluster relating to the engine system (check engine light) and one or more codes stored in the pcm relating to heated oxygen sensor (ho2s) in the exhaust system. the code will refer
04/07/17 NHTSA ID: 10097045
TSB ID: SSM45614

Re-issued dec 2015 issue: engineering is investigating reports of xj (x351) ride height sensors not operating correctly. cause: the air suspension and active dynamics modules include checks of the height sensors during vehicle usage.
04/07/17 NHTSA ID: 10097047
TSB ID: SSM71966

Issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation
04/06/17 NHTSA ID: 10096993
TSB ID: SSM72617

Coolant expansion tank pressure caps leaking
04/06/17 NHTSA ID: 10097003
TSB ID: SSM72668

Excessive corrosion on vehicle brake disc friction faces which could result in brake noise and/or judder
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04/05/17 NHTSA ID: 10096881
TSB ID: JTB00415NAS3

Situation: one of the following issues may occur: ? the gear selector led indicator flashes and neutral is involuntarily engaged when coming to a stop. ? the instrument cluster has switched off after an automatic engine stop and driver
04/05/17 NHTSA ID: 10096887
TSB ID: K309NAS1

Situation: to address concerns with the correct operation of the oxygen (o2) sensors, updated engine control module (ecm) software is required on the models, engine variants, and vehicle identification number (vin) ranges as listed in th
04/05/17 NHTSA ID: 10096901
TSB ID: JTB00267NAS2

Situation: a vibration or shaking sensation coming from different areas of the vehicle may be evident while driving. this may be felt through the steering wheel and/or through the seats/vehicle body. it may, or may not, occur during braking
04/04/17 NHTSA ID: 10096841
TSB ID: 6-248NAS (ISSUE

Address concerns with the correct operation of the ozygen (o2) sensors
04/04/17 NHTSA ID: 10096844
TSB ID: JTB00357NAS1

Situation: one or more fo the following issues may be evident when using the smart key: ? engine fails to crank; ? 'smart key not found' message displayed in the instrument cluster; ? vehicle may not unlock / lock when using passive ent
03/31/17 NHTSA ID: 10096759
TSB ID: JTB00436NAS2

Situation: the engine malfunction indicator lamp (mil) may be illuminated. upon diagnosis, the technician may find one or more of the following diagnostic trouble c odes (dtc ) stored in the engine control module (ec m): p043e-00, p0442-
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03/30/17 NHTSA ID: 10096747
TSB ID: JTB00394NAS3

Situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. the noise may be more noticeable when the engine is at idle speed and when the engine is cold. cause: this may be caused by a noisy high pressure fuel pum
03/30/17 NHTSA ID: 10096676
TSB ID: JTB00436NAS1

Situation: the engine malfunction indicator lamp (mil) may be illuminated. upon diagnosis, the technician may find one or more of the following diagnostic trouble codes (dtc) stored in the engine control module (ecm): p043e-00, p0442-00,
03/29/17 NHTSA ID: 10096579
TSB ID: JTB00278NAS3

Situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a ?low coolant level? message is displayed in the message center. upon inspection, a leak may be found to be
03/29/17 NHTSA ID: 10096582
TSB ID: JTB00423NAS1

Situation: a 'humming' noise may be evident from the engine when the engine is idling. cause: this may be caused by dust and/or water ingress to the primary drive belt idler pulley bearing.
03/28/17 NHTSA ID: 10096516
TSB ID: SSM72141

Issue: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. cause: temporary flat spots naturally develop on the rolling surface of a
03/28/17 NHTSA ID: 10096533
TSB ID: JTB00394NAS1

Situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. the noise may be more noticeable when the engine is at idle speed and when the engine is cold. cause: this may be caused by a noisy high pressure fuel pum
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03/28/17 NHTSA ID: 10096534
TSB ID: JTB00394NAS2

Situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. the noise may be more noticeable when the engine is at idle speed and when the engine is cold. cause: this may be caused by a noisy high pressure fuel pum
03/27/17 NHTSA ID: 10096430
TSB ID: SSM72114

Issue: high pressure fuel pump diagnostics on 3.0l aj126 and 5.0l aj133 engines have been updated. action: please refer to the procedure below for information on how to access the new information through sdd.
03/27/17 NHTSA ID: 10096458
TSB ID: JTB00388NAS1

Situation: this is an information only bulletin to aid in the diagnosis of hydraulic power steering issues. action: when diagnosing customer concerns relating to the hydraulic power steering system, refer to the service information below
03/27/17 NHTSA ID: 10096482
TSB ID: SSM40913

Re-issued january 2015. issue: on investigation of warranty returns it has been noted that the engine-compartment lid latch has been lubricated. cause: lubricant applied to the engine-compartment lid latch during routine servicing or f
03/27/17 NHTSA ID: 10096402
TSB ID: SSM72041

Issue: submitting a steering system noise epqr. cause: under investigation
03/27/17 NHTSA ID: 10096403
TSB ID: SSM72082

Issue a significant number of tss motors have been replaced under warranty, when returned to the supplier for analysis many are deemed as ?no fault found?. dtc?s may be present, due to this carry out a dtc global read using the recommen
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03/24/17 NHTSA ID: 10096372
TSB ID: K253 UPS6014-2BN

Situation: a potential issue has been identified on a limited number of 2014-2015 model year xj (x351) vehicles where the brake booster solenoid connector spring locking mechanism may not be engaged and as a result there may be a loss of
03/24/17 NHTSA ID: 10096378
TSB ID: SSM40913

Re-issued november 2014. issue: on investigation of warranty returns it has been noted that the engine-compartment lid latch has been lubricated. cause: lubricant applied to the engine-compartment lid latch during routine servicing or
03/24/17 NHTSA ID: 10096386
TSB ID: SSM72037

Issue: in some circumstances, the customer is reporting the engine failing to start, the engine running rough, the check engine light being displayed, or a combination of these symptoms. cause: dtc's captured by the vehicle electronic
03/24/17 NHTSA ID: 10096340
TSB ID: 6-253NAS

Description a potential issue has been identified on a limited number of 2014-2015 model year xj (x351) vehicles where the brake booster solenoid connector spring locking mechanism may not be engaged and as a result there may be a loss of
03/23/17 NHTSA ID: 10096224
TSB ID: K250NAS1

Situation: a potential issue has been identified on a limited number of 2015 model year xj (x351) vehicles where a noise and vibration from the front of the vehicle is evident when turning the steering wheel at low vehicle speeds. actio
03/23/17 NHTSA ID: 10096228
TSB ID: K262 UPS7514-4BN

Situation: a potential issue has been identified on a limited number of 2015 model year f-type (x152), xf (x250), and xj (x351) vehicles where the torque of some of the fixings that secure the ancillaries to the engine may not be to the c
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03/23/17 NHTSA ID: 10096229
TSB ID: SSM51357

Issue: when investigating customer reports for incorrect fuel gauge concerns the dealer technician may diagnose that the fuel senders are open circuit. this diagnosis may be incorrect depending on the multimeter settings selected by the
03/23/17 NHTSA ID: 10096270
TSB ID: SSM71966

Issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation
03/23/17 NHTSA ID: 10096201
TSB ID: 6-247NAS

A potential issue has been identified on a limited number of 2015 model year f-type (x152), xf (x250), and xj (x351) vehicles where the torque of some of the fixings that secure the ancillaries to the engine may not be to the correct spec
03/23/17 NHTSA ID: 10096203
TSB ID: 6-249NAS

An issue has been identified on a limited number of 2015 model year xj (x351) where a noise and vibration from the front of the vehicle is evident when turning the steering wheel at low speed."
03/23/17 NHTSA ID: 10096212
TSB ID: JTB00288NAS1

Situation: the engine may require extended cranking or fail to start under cold (-4?f / -20?c and lower) ambient temperature conditions. cause: this may be caused by high viscosity oil which creates lower cranking speeds, adversely affec
03/22/17 NHTSA ID: 10096123
TSB ID: K250 UPS5914-5BN

Situation: a potential issue has been identified on a limited number of 2015 model year xj (x351) vehicles where a noise and vibration from the front of the vehicle is evident when turning the steering wheel at low vehicle speeds. actio
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03/22/17 NHTSA ID: 10096156
TSB ID: SSM72002

Issue: low coolant message displayed. a coolant leak is found from the seam on coolant pipe (aj8 9664). see the attached file for an example of the leak location. cause: a process issue at component supplier.
03/16/17 NHTSA ID: 10095351
TSB ID: SSM73028

Issue: the customer may report a noise from the engine bay. this maybe accompanied with the coolant gauge reading high and/or the charge warning indicator illuminated. investigation finds a concern with the primary idler pulley assembly wh
02/27/17 NHTSA ID: 10093107
TSB ID: JTB00501NAS1

Situation: the engine speed may 'dip' or the engine may hesitate after an auto stop/start event.
09/19/16 NHTSA ID: 10080421
TSB ID: JTB-00392-NAS-3

Situation: the engine malfunction indicator lamp (mil) may be illuminated. upon diagnosis, the technician may find diagnostic trouble codes (dtc) relevant to the mid-catalyst and post-catalyst heated oxygen sensors (ho2s) -- p0036, p0037, p
05/13/16 NHTSA ID: 10065169
TSB ID: JTB00361NAS1

Summary to be provided on a future date.
05/13/16 NHTSA ID: 10065200
TSB ID: K250NAS1

Summary to be provided on a future date.
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05/13/16 NHTSA ID: 10065239
TSB ID: J048NAS1

Summary to be provided on a future date.
05/13/16 NHTSA ID: 10065240
TSB ID: K253 UPS6014

Summary to be provided on a future date.
05/13/16 NHTSA ID: 10065244
TSB ID: K262 UPS7514

Summary to be provided on a future date.
05/09/16 NHTSA ID: 10064294
TSB ID: 7-091USA

Summary to be provided on a future date.
05/09/16 NHTSA ID: 10064296
TSB ID: 7-093USA

Summary to be provided on a future date.
05/09/16 NHTSA ID: 10064306
TSB ID: J044NAS1

Summary to be provided on a future date.
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05/09/16 NHTSA ID: 10064358
TSB ID: 6-253NAS

Summary to be provided on a future date.
05/09/16 NHTSA ID: 10064315
TSB ID: JTB00208NAS2

Summary to be provided on a future date.
05/09/16 NHTSA ID: 10064319
TSB ID: JTB00258NAS2

Summary to be provided on a future date.
05/09/16 NHTSA ID: 10064321
TSB ID: JTB00278NAS2

Summary to be provided on a future date.
05/09/16 NHTSA ID: 10064325
TSB ID: JTB00288NAS1

Summary to be provided on a future date.
05/09/16 NHTSA ID: 10064352
TSB ID: 6-247NAS

Summary to be provided on a future date.
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05/09/16 NHTSA ID: 10064354
TSB ID: 6-249NAS

Summary to be provided on a future date.
06/09/15 NHTSA ID: 10057556
TSB ID: 6-247NAS

Jaguar 2015 f-type, xf, xj: an issue has been noticed, on some 2015 model year, regarding securing engine front ancillary fixings, that fails to meet correct specification. *lj
06/09/15 NHTSA ID: 10057557
TSB ID: 6-249NAS

Jaguar 2015 model year xj: when turning steering at a low speed, a noise and vibration, is from the front of vehicle, during low speed. *lj
11/25/14 NHTSA ID: 10056422
TSB ID: SSM-71811

Jaguar: the power steering gears are leaking fluid due to an o ring in transfer pipes can, deform in some cases, resulting in leakage from mating surface between steering gear and transfer pipes. model xk (x150), f-type (x152), xj (351),
04/02/18 Transmission and Drivetrain NHTSA ID: 10131579
TSB ID: SSM73384

Issue: rear differential oil leak evident from the pinion seal.
04/05/17 Transmission and Drivetrain NHTSA ID: 10096912
TSB ID: JTB00417NAS3

Situation: an oil leak may be evident from underneath the vehicle or discovered during routine service.
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03/29/17 Transmission and Drivetrain NHTSA ID: 10096642
TSB ID: JTB00417NAS1

Situation: an oil leak may be evident from underneath the vehicle or discovered during routine service. cause: the cause may be unknown.
03/28/17 Transmission and Drivetrain NHTSA ID: 10096535
TSB ID: JTB00415NAS1

Situation: after coming to a stop, the vehicle will not move off and the transmission may appear to be in neutral even though the transmission control switch has not been moved. the transmission gear position indicator on the gear select
03/24/17 Transmission and Drivetrain NHTSA ID: 10096296
TSB ID: SSM72034

Concern: there is an oil leak from the transfer case flange, to front prop shaft please see the attached pictures, on xj and xf all wheel drive vehicles only cause: engineering are investigating the cause of this issue and require the
05/13/16 Transmission and Drivetrain NHTSA ID: 10065185
TSB ID: JTB00403NAS1

Summary to be provided on a future date.
05/13/16 Transmission and Drivetrain NHTSA ID: 10065290
TSB ID: SSM72035

Summary to be provided on a future date.
09/18/15 Transmission and Drivetrain NHTSA ID: 10058422
TSB ID: TB-00415NAS2

Jaguar: when at a stop, transmission appears in neutral even when transmission control switch was not moved and gear position indicator and instrument cluster flashing d or s in message cluster. model 2014-16 f-type (x152), 2013-15 xf (x2
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04/02/18 Electrical and Air Conditioning NHTSA ID: 10131577
TSB ID: SSM73410

issue: a technician may want to run the ?powertrain ? transmission module adaption clear? routine, for any vehicle with an 8hp transmission, and will not be able to find the routine within sdd.
04/02/18 Electrical and Air Conditioning NHTSA ID: 10131580
TSB ID: SSM73419

Issue: here map updates must be performed correctly to ensure the vehicle's infotainment system continues to operate as designed.
01/29/18 Electrical and Air Conditioning NHTSA ID: 10127587
TSB ID: JA17TE-09

Temporary suspension of 17c next generation infotainment (ngi) download
01/29/18 Electrical and Air Conditioning NHTSA ID: 10127608
TSB ID: SSM73700

Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi
01/22/18 Electrical and Air Conditioning NHTSA ID: 10127294
TSB ID: SSM73700

Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi
01/16/18 Electrical and Air Conditioning NHTSA ID: 10127108
TSB ID: SSM73633

Issue: when crossing into a different country in control secure may incorrectly determine that the vehicle has been stolen. this will result in the telematics service provider (tsp) contacting the customer to confirm if theft has occurred
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01/16/18 Electrical and Air Conditioning NHTSA ID: 10127111
TSB ID: JTB00492NAS3

The auto stop/start system may be inoperative.
01/16/18 Electrical and Air Conditioning NHTSA ID: 10127104
TSB ID: SSM73520

When attempting to update the navigation maps to a newer level the update fails and the navigation becomes either slow to respond or no functionality at all.
10/21/17 Electrical and Air Conditioning NHTSA ID: 10120500
TSB ID: SSM73543

Issue: the solid state drive (ssd) within the infotainment master controller (imc) fails on vehicles fitted with incontrol touch pro audio systems which causes navigation, speech and media library to be unavailable to the customer with the
10/14/17 Electrical and Air Conditioning NHTSA ID: 10119560
TSB ID: SSM73298

Issue: technician may report one of the following conditions during or post pdi: dtc u2109-09 (back up battery component failures) during pdi it may not be possible to activate telematics services vehicle message centre may display "sos lim
10/14/17 Electrical and Air Conditioning NHTSA ID: 10119563
TSB ID: JTB00415NAS5

Situation: t he transmission may default to neutral (n) when the vehicle comes to a stop with auto stop/start active. the gear indicator display may also flash on the instrument cluster and on the transmission control switch (tcs).
09/26/17 Electrical and Air Conditioning NHTSA ID: 10118144
TSB ID: JTB00492NAS2

Auto start-stop may be inoperative
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09/26/17 Electrical and Air Conditioning NHTSA ID: 10118164
TSB ID: SSM73310

Issue: sim card does not latch in sim slot or cannot be read.
08/10/17 Electrical and Air Conditioning NHTSA ID: 10110975
TSB ID: SSM72557

When fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae, fk72-19h440 - be, fk72-19h440 - af, fk72-19h440 - bf sdd cannot communicate with th
04/19/17 Electrical and Air Conditioning NHTSA ID: 10097592
TSB ID: SSM72824

Issue: customers are unable to charge accessories or play music using the usb port on gen 2.1 infotainment system.
04/10/17 Electrical and Air Conditioning NHTSA ID: 10097086
TSB ID: SSM72486

Issue: customers may report whilst pressing the auto stop/start button in their vehicle, a warning message may be displayed in the instrument cluster - auto stop/start not available. dtc b12cd-87 will be logged in the gateway module gwm).
04/07/17 Electrical and Air Conditioning NHTSA ID: 10097031
TSB ID: SSM72591

Issue. gps antenna is being replaced and is no fault found when tested by supplier gen2.1 systems fitted to xj and xf current car position indicator will not lock onto correct location on map. navigation will display 'gps' icon when in
04/07/17 Electrical and Air Conditioning NHTSA ID: 10097050
TSB ID: SSM72486

Issue: customers may report whilst pressing the auto stop/start button in their vehicle, a warning message may be displayed in the instrument cluster - auto stop/start not available. dtc b12cd-87 will be logged in the gateway module gwm
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04/07/17 Electrical and Air Conditioning NHTSA ID: 10097053
TSB ID: SSM72508

Issued dec 2015. issue vehicles battery claims for battery discharged. cause the battery storage process has not been correctly followed upon vehicle delivery and following a pdi.
04/07/17 Electrical and Air Conditioning NHTSA ID: 10097054
TSB ID: SSM72513

Issued dec 2015. issue for vehicles fitted with the in control touch there could be a customer concern that on collection of their vehicle the correct search country has not been selected in the navigation. action as part of the pdi
04/07/17 Electrical and Air Conditioning NHTSA ID: 10097056
TSB ID: SSM72520

Issued dec 2015. issue the incorrect parts are being replaced when sd card read error message is displayed in the navigation screen. cause sd card
04/07/17 Electrical and Air Conditioning NHTSA ID: 10097059
TSB ID: SSM72557

When fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae fk72-19h440 - be fk72-19h440 - af fk72-19h440 - bf sdd cannot communicate with
04/07/17 Electrical and Air Conditioning NHTSA ID: 10097061
TSB ID: SSM72012

Issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. cause the front control display interface module (touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrec
04/06/17 Electrical and Air Conditioning NHTSA ID: 10096966
TSB ID: SSM72206

Kvm component protection time-out is logged
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04/06/17 Electrical and Air Conditioning NHTSA ID: 10096992
TSB ID: SSM72613

Software level check for incontrol touch pro
04/06/17 Electrical and Air Conditioning NHTSA ID: 10096995
TSB ID: SSM72631

Battery terminals not fitted correctly during pdi process
04/06/17 Electrical and Air Conditioning NHTSA ID: 10096996
TSB ID: SSM72642

Tpms system mis diagnosed
04/06/17 Electrical and Air Conditioning NHTSA ID: 10096999
TSB ID: SSM72655

Incontrol touch pro, radio inoperative and unable to tune or change radio bands
04/06/17 Electrical and Air Conditioning NHTSA ID: 10097000
TSB ID: SSM72657

Incontrol touch pro map download to infotainment master controller will not complete process
04/06/17 Electrical and Air Conditioning NHTSA ID: 10096944
TSB ID: SSM72768

Issue a customer may report that a low battery warning message is displayed on the instrument cluster and eco stop/start unavailable.
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04/06/17 Electrical and Air Conditioning NHTSA ID: 10096946
TSB ID: SSM72773

Issue a customer may report a concern that, when an external media source is connected to the in car entertainment system using the relevant usb cable only, the device is not connecting to the vehicle.
04/05/17 Electrical and Air Conditioning NHTSA ID: 10096883
TSB ID: JTB00446NAS1

Situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ? faulty generator ? faulty battery monitoring system (bms) ? the charge warning indicator is illumi
03/31/17 Electrical and Air Conditioning NHTSA ID: 10096760
TSB ID: JTB00438NAS1

Situation: the air suspension system warning light may be illuminated and the air suspension system may be inactive. cause: this may be caused by specific damage to the air suspension system compressor connector and compressor.
03/31/17 Electrical and Air Conditioning NHTSA ID: 10096829
TSB ID: JTB00447NAS1

Situation: the interior electrical switches and/or center division trim panel may show signs of peeling or are sticky to the touch. the following may be affected by this concern: ? steering wheel switchpack - left/right ? air condition
03/31/17 Electrical and Air Conditioning NHTSA ID: 10096782
TSB ID: SSM71869

Issue jaguar are currently investigating body control modules (bcm) and remote function actuators (rfa) replaced for a non-start condition. following supplier analysis the modules have been categorised as "no fault found". cause curr
03/31/17 Electrical and Air Conditioning NHTSA ID: 10096786
TSB ID: SSM72206

Issue only applicable to software versions 30.3 (gen 3) fk72-14c104-af and 29.3 (gen 2) dpla-14c104-ag when checking for fault codes logged in the kvm (keyless vehicle module) also known as the rfa (remote function actuator) f000- 63/u
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03/30/17 Electrical and Air Conditioning NHTSA ID: 10096700
TSB ID: SSM72307

Issue the message "radar sensor blocked" appears in instrument pack display. if blockage occurs while acc is being used, ?driver intervene? and/or "radar sensor blocked" message will appear on the cluster and dtc c1a67-97 is also set
03/30/17 Electrical and Air Conditioning NHTSA ID: 10096681
TSB ID: K259 UPS7214-6BN

Situation: an issue has been identified on a limited number of 2015 model year xj (x351) vehicles where the software for the integrated audio module (iam) and touch screen requires updating. action: retailers are required to hold only af
03/30/17 Electrical and Air Conditioning NHTSA ID: 10096652
TSB ID: JTB00433NAS1

Situation: the adaptive front lighting system (afs) warning lamp may be illuminated/flashing on the instrument cluster. upon diagnosis, the technician may find diagnostic trouble codes (dtc) b1d64-87 and/or b1d65-87 stored in the headlam
03/29/17 Electrical and Air Conditioning NHTSA ID: 10096593
TSB ID: 6-261USA3

An issue has been identified on a limited number of 2015 model year xj (x351) vehicles where the software for the integrated audio module (iam) and touch screen requires updating."
03/29/17 Electrical and Air Conditioning NHTSA ID: 10096601
TSB ID: JTB00415NAS2

Situation: after coming to a stop, the vehicle will not move off and the transmission may appear to be in neutral even though the transmission control switch has not been moved. the transmission gear position indicator on the gear select
03/29/17 Electrical and Air Conditioning NHTSA ID: 10096610
TSB ID: SSM72307

Issue the message "radar sensor blocked" appears in instrument pack display. if blockage occurs while acc is being used, ?driver intervene? and/or "radar sensor blocked" message will appear on the cluster and dtc c1a67-97 is also set
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03/28/17 Electrical and Air Conditioning NHTSA ID: 10096507
TSB ID: SSM72153

Issue: for the models identified above, a concern has been identified with the latest tcm software released on dvd 139 patch 15. cause: currently under investigation with jlr engineering.
03/28/17 Electrical and Air Conditioning NHTSA ID: 10096508
TSB ID: 6-261NAS

Software integrated audio nodule and touch screen updating
03/27/17 Electrical and Air Conditioning NHTSA ID: 10096455
TSB ID: JTB00380NAS2

Situation: inadequate a/c performance, low pressure recorded on the high pressure system, and/or high pressure recorded on the low pressure system may be exhibited with the compressor clutch (where applicable) working properly. cause: t
03/27/17 Electrical and Air Conditioning NHTSA ID: 10096411
TSB ID: JTB00380NAS1

Situation: inadequate a/c performance may be exhibited. upon inspection, low pressure is recorded on the high pressure system, high pressure recorded on the low pressure system, and the compressor clutch (where applicable) is working pro
03/24/17 Electrical and Air Conditioning NHTSA ID: 10096291
TSB ID: SSM72022

Issue: seats not moving in one direction / one axis cause: motor connections not fully latched
03/24/17 Electrical and Air Conditioning NHTSA ID: 10096298
TSB ID: SSM72035

Concern: jaguar land rover and the supplier have inspected 101 warranty claims for heated oxygen sensors (ho2s). 23% were found to have no defects. cause: one possible reason for this is that all ho2s sensors are replaced when only one
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03/23/17 Electrical and Air Conditioning NHTSA ID: 10096272
TSB ID: SSM72012

Issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. cause the front control display interface module (touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrect
03/23/17 Electrical and Air Conditioning NHTSA ID: 10096233
TSB ID: SSM71803

Issue the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications with the mo
03/22/17 Electrical and Air Conditioning NHTSA ID: 10096131
TSB ID: SSM71961

Issue: engineering is investigating reports of xj (x351) ride height sensors not operating correctly. cause: the air suspension and active dynamics modules include checks of the height sensors during vehicle usage. if there is a fault w
03/22/17 Electrical and Air Conditioning NHTSA ID: 10096133
TSB ID: SSM71974

Issue: a significant number of bms (battery monitoring system) modules have been replaced when dtc b11db-87 is logged, when returned to the supplier for analysis many are deemed ?no fault found? cause: incorrect diagnosis
03/21/17 Electrical and Air Conditioning NHTSA ID: 10096045
TSB ID: SSM64857

Issue: a customer may report a concern that when an ipod/iphone is connected to the in car entertainment system using the ipod/iphone usb cable only, the playback sound may be distorted or jumps/skips. cause: unknown, currently under i
03/21/17 Electrical and Air Conditioning NHTSA ID: 10096048
TSB ID: SSM67697

Issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be t
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03/21/17 Electrical and Air Conditioning NHTSA ID: 10096102
TSB ID: JTB00379NAS1

Situation: condensation / mist may appear on the inside of front and/or rear exterior lamps. cause: condensation/mist is a natural phenomenon which can occur when there is a temperature difference between the inside and outside of the la
03/21/17 Electrical and Air Conditioning NHTSA ID: 10096058
TSB ID: SSM71803

Issue the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications with the mo
03/21/17 Electrical and Air Conditioning NHTSA ID: 10096025
TSB ID: SSM67697

Issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be t
03/21/17 Electrical and Air Conditioning NHTSA ID: 10096029
TSB ID: SSM71896

Issue the complete gear shift modules (gsm) are being replaced when there has been a claim reported of an appearance defect with the rotary gear selector (rotary control knob) , with issues such as peeling chrome and rough edges. the ro
03/21/17 Electrical and Air Conditioning NHTSA ID: 10096031
TSB ID: SSM71915

Issue a number of alternators are being replaced under warranty and are found to be faulty due to internal regulator chip damage. cause alternators are being damaged due to cross polarity when the vehicle is jump started.
03/13/17 Electrical and Air Conditioning NHTSA ID: 10094790
TSB ID: SSM72875

Issue: homelink universal transmitter not working
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02/27/17 Electrical and Air Conditioning NHTSA ID: 10093082
TSB ID: JTB00380NAS3

Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
09/02/16 Electrical and Air Conditioning NHTSA ID: 10079244
TSB ID: JTB-00311-NAS-1

Situation: an odor may be present when the climate control system is switched 'on'. cause: this may be caused by mold spore accumulation / build-up in the evaporator core.
09/01/16 Electrical and Air Conditioning NHTSA ID: 10079082
TSB ID: SSM-72302

Issue b1412-96 being flagged in the gateway module cause under investigation.
09/01/16 Electrical and Air Conditioning NHTSA ID: 10079083
TSB ID: SSM-72307

Issue the message "radar sensor blocked" appears in instrument pack display. if blockage occurs while acc is being used, ?driver intervene? and/or "radar sensor blocked" message will appear on the cluster and dtc c1a67-97 is also set
05/13/16 Electrical and Air Conditioning NHTSA ID: 10065178
TSB ID: JTB00380NAS1

Summary to be provided on a future date.
05/13/16 Electrical and Air Conditioning NHTSA ID: 10065265
TSB ID: SSM71853

Summary to be provided on a future date.
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11/28/14 Electrical and Air Conditioning NHTSA ID: 10056426
TSB ID: SSM-71832

Jaguar: on some vehicles, the instrument cluster would illuminate the air bag warning light after previous repair, due to incorrect diagnosed of driver's air bag circuit. model xk (x150), f type (x152), xj (x351), xf (x250).
11/21/14 Electrical and Air Conditioning NHTSA ID: 10056411
TSB ID: SSM-71796

Jaguar: due to an internal module software issue, dual battery system voltage will peak above 16v, causing flickering of touch screen display (tsd), instrument pack (ip) and headlights, momentarily. model xj.
04/23/18 Other NHTSA ID: 10134968
TSB ID: SFCC_08MAR18

Jaguar land rover shop foreman conference call
04/02/18 Other NHTSA ID: 10131576
TSB ID: SSM72498

Issue: wheel stud failures (fractures).
04/02/18 Other NHTSA ID: 10131578
TSB ID: SSM73417

Issue: when the hard keys on the rear seat centre switch pack are operated pressing the left hand switch activates the right hand seat heater. pressing the right hand switch activates the left hand seat heater.
01/29/18 Other NHTSA ID: 10127619
TSB ID: SFCC_14DEC17

Presentation from dealer shop foreman conference call
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01/29/18 Other NHTSA ID: 10127609
TSB ID: SSM73511

Issue: jaguar headlining cleaning products
01/22/18 Other NHTSA ID: 10127295
TSB ID: SSM73511

Issue: jaguar headlining cleaning products
10/14/17 Other NHTSA ID: 10119555
TSB ID: JTB00368NAS4

Situation: the panoramic roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed positio
10/14/17 Other NHTSA ID: 10119562
TSB ID: JTB00343NAS5

Situation: the face of the smart key handset may peel away from the handset main body or the handset case may be bulging.
10/14/17 Other NHTSA ID: 10119570
TSB ID: SSM73554

Issue: park distance control (pdc) audio tones inconsistent with visual display.
10/04/17 Other NHTSA ID: 10118501
TSB ID: SSM72926

Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40?) appearing.
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09/26/17 Other NHTSA ID: 10118153
TSB ID: SSM73298

Tcu fails activation and dtc u2109 flagged
04/10/17 Other NHTSA ID: 10097083
TSB ID: SSM72460

Issue: on some xj x351 models, the front lower bumper splitter trim is working loose and / or coming adrift cause: under investigation
04/07/17 Other NHTSA ID: 10097023
TSB ID: JTB00368NAS2

Situation: the panoramic roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed posi
04/07/17 Other NHTSA ID: 10097029
TSB ID: SSM72581

Issue centre console cup holder cover split (see attachment) cause insufficient retention between cup holder cover bars and substrate material. mechanical fixings (plugs) to the leading handle bar and substrate have been added to impro
04/06/17 Other NHTSA ID: 10096953
TSB ID: JTB00446NAS3

Situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ? faulty generator ? faulty battery monitoring system (bms) ? the charge warning indicator is ill
04/06/17 Other NHTSA ID: 10096965
TSB ID: SSM72201

Rear door electric sunblind not operating at pdi
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04/05/17 Other NHTSA ID: 10096885
TSB ID: JTB00446NAS2

Situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ? faulty generator ? faulty battery monitoring system (bms) ? the charge warning indicator is illumi
04/05/17 Other NHTSA ID: 10096888
TSB ID: SSM72498

Issue: wheel stud failures (fractures). cause: overload fracture due to incorrect torque being applied or incorrect process application and sequence being applied to the wheel stud following wheel removal and refit.
04/05/17 Other NHTSA ID: 10096890
TSB ID: SSM72510

Issue: delamination of cover trim cause: incorrect manufacturing process
04/05/17 Other NHTSA ID: 10096920
TSB ID: JTB00492NAS1

Situation: the auto stop/start system may be inoperative.
04/05/17 Other NHTSA ID: 10096925
TSB ID: SSM72557

When fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module kvm on sdd) with a module part number of: fk7219h440 ae fk7219h440 be fk7219h440 af fk7219h440 bf sdd cannot communicate with the rfa.
03/31/17 Other NHTSA ID: 10096758
TSB ID: JTB00435NAS1

Situation: the front and/or rear parking aid system may be inoperative. cause: this may be caused by a corroded wiring harness at the front and/or rear bumper harnesses.
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03/30/17 Other NHTSA ID: 10096748
TSB ID: JTB00414NAS1

Situation: a 'creak' noise from the door may be evident while driving at slow speeds. cause: this may be caused by friction between the door seal and the paint.
03/30/17 Other NHTSA ID: 10096687
TSB ID: K284NAS1

Situation: an issue has been identified on a limited number of 2015 model year xj (x351; long wheelbase [lwb], portfolio variants) which do not have the intelligent high beam assist headlamp feature due to having the incorrect interior r
03/30/17 Other NHTSA ID: 10096699
TSB ID: SSM72302

Issue b1412-96 being flagged in the gateway module cause under investigation.
03/29/17 Other NHTSA ID: 10096636
TSB ID: 6-272NAS

Incorrect interior rear view mirror fitted.
03/28/17 Other NHTSA ID: 10096502
TSB ID: SSM72002

Issue: low coolant message displayed. a coolant leak is found from the seam on coolant pipe (aj8 9664). see the attached file for an example of the leak location. cause: a process issue at component supplier
03/28/17 Other NHTSA ID: 10096505
TSB ID: SSM72114

Issue: high pressure fuel pump diagnostics on 3.0l aj126 and 5.0l aj133 engines have been updated. action: please refer to the procedure below for information on how to access the new information through sdd.
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03/28/17 Other NHTSA ID: 10096517
TSB ID: SSM72172

Issue rear vanity mirror, when opened may become dislodged or hang down.(see attached picture) cause incorrect process during manufacture causing swivel pin to fracture and eventually fail.
03/28/17 Other NHTSA ID: 10096542
TSB ID: SSM64657

Issued march 2015. issue: coolant leak from 5.0l v8 (aj133) water pump. cause: a number of changes to the water pumps have been made to improve product quality.
03/28/17 Other NHTSA ID: 10096546
TSB ID: SSM72201

Issue: jlr engineering are currently receiving a number of epqr?s regarding x351 rear door electric sunblind?s not operating at pdi or following battery disconnect causing the loss of the single press function and also the sunblind materi
03/27/17 Other NHTSA ID: 10096421
TSB ID: JTB00403NAS1

Situation: a '2wd only' warning message may be displayed on the instrument cluster during a cold weather start-up. cause: this may be caused by a transfer case control module (tccm) rotary position sensor fault misdetection.
03/23/17 Other NHTSA ID: 10096231
TSB ID: SSM71538

Issue: customer may report door lock cylinder cover missing. cause: cylinder cover may be damaged or have been incorrectly fitted at pdi or after emergency vehicle entry.
03/23/17 Other NHTSA ID: 10096251
TSB ID: SSM71966

Issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation
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03/22/17 Other NHTSA ID: 10096121
TSB ID: K247 UPS5614-2BN

Situation: an issue has been identified on a limited number of 2014-2015 model year xj (x351) vehicles where the panoramic roof opening panel front and/or rear cross car seal is adrift from its 'home' position, leading to increased wind
03/22/17 Other NHTSA ID: 10096127
TSB ID: SSM71538

Issue: customer may report door lock cylinder cover missing. cause: cylinder cover may be damaged or have been incorrectly fitted at pdi or after emergency vehicle entry.
03/22/17 Other NHTSA ID: 10096145
TSB ID: SSM71998

Issue customers might be experiencing an issue with iphones 6 and 6plus, as well as iphones that have been updated to ios8. the issue is common across all manufacturers. symptoms when the apple device is connected to the car system and
03/22/17 Other NHTSA ID: 10096162
TSB ID: SSM72670

Issue: a number of instances have been reported where a loss of pressure in tyres has been observed with associated tyre pressure monitoring system (tpms) warning messages. customers and retailers have been unable to reinflate and maintain
03/22/17 Other NHTSA ID: 10096182
TSB ID: SSM72734

Issue: door latches being replaced when a customer reports issues with the locking, latching or soft close function on one or more doors on their vehicle.
03/22/17 Other NHTSA ID: 10096191
TSB ID: SSM65337

Concern: a customer may report while utilizing the navigation map or while under route guidance, the vehicle?s touch screen switches off momentarily, and resets as if the vehicle were just started. a tell tale symptom might include "the sys
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03/22/17 Other NHTSA ID: 10096137
TSB ID: SSM71981

Issue: k250 ups steering gaiter foul with undertake. action: please find attached lh and rh templates to enable dealers to carryout k250 ups,
03/21/17 Other NHTSA ID: 10096056
TSB ID: SSM71538

Issue: customer may report door lock cylinder cover missing. cause: cylinder cover may have been incorrectly fitted at pdi or after emergency vehicle entry.
03/21/17 Other NHTSA ID: 10096101
TSB ID: JTB00376NAS1

Situation: the noise, vibration, and harshness (nvh) pad installed to the underside of the parcel shelf may become detached. cause: this may be caused by poor adhesion of the double-sided tape.
03/21/17 Other NHTSA ID: 10096084
TSB ID: 6-237NAS

An issue has been identified on a limited number of 2014-2015 model year xj (x351) vehicles where the panoramic roof opening panel front and/or rear cross car seal is adrift from its 'home' position, leading to increased wind noise from the
03/21/17 Other NHTSA ID: 10096086
TSB ID: 6-238NAS

An issue has been identified on a limited number of 2015 model year xj (x351) vehicles (rear wheel drive only) within the listed vin ranges with the undertray causing noise and vibration from the front of the vehicle when turning the steeri
03/21/17 Other NHTSA ID: 10096090
TSB ID: 6-240NAS

Description a potential issue has been identified on a limited number of 2015 model year f-type (x152) vehicles (coupe only) where the noise, vibration, and harshness (nvh) pad, installed to the underside of the parcel shelf, may become s
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03/20/17 Other NHTSA ID: 10096002
TSB ID: JA14PA-11

Please be advised that water pump part numbers c2z21781, c2z28248, and c2z29189 -- 3.0l v6 / 5.0l v8 -- come with four (4) mounting bolts. prior to installing this part, inspect the packaging and make sure all four (4) bolts are present.
03/16/17 Other NHTSA ID: 10095402
TSB ID: SSM72557

Issue: when fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae, fk72-19h440 - be, fk72-19h440 - af, fk72-19h440 - bf sdd cannot communicate
03/15/17 Other NHTSA ID: 10095061
TSB ID: JTB00343NAS4

Situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging.
03/15/17 Other NHTSA ID: 10095064
TSB ID: SSM72926

Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40?) appearing.
03/10/17 Other NHTSA ID: 10094630
TSB ID: JTB00511NAS1

Situation: the door pocket leather may be loose or wrinkled.
03/10/17 Other NHTSA ID: 10094594
TSB ID: JTB00380NAS4

Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
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02/27/17 Other NHTSA ID: 10093106
TSB ID: SSM72581

Issue: centre console cup holder cover split (see attachment)
09/19/16 Other NHTSA ID: 10080420
TSB ID: JTB-00368-NAS-3

Situation: the panoramic roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed positio
09/19/16 Other NHTSA ID: 10080462
TSB ID: SSM-72460

Issue: on some xj x351 models, the front lower bumper splitter trim is working loose and / or coming adrift
09/02/16 Other NHTSA ID: 10079242
TSB ID: JTB-00304-NAS-1

Situation: a lower-level service repair part is now available in the event of a front sun visor vanity mirror issue. cause: a lower-level service repair part to be used in the event a front sun visor vanity mirror requires replacement.
09/01/16 Other NHTSA ID: 10079081
TSB ID: SSM-71989

Issue: customer complains of damage/marking on the surface of the vehicle?s instrument pack lens. cause: damage/marking caused by object impact against the lens. staining/discoloration contamination caused by using any type of cleaning
05/13/16 Other NHTSA ID: 10065158
TSB ID: JTB00344NAS1

Summary to be provided on a future date.
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05/13/16 Other NHTSA ID: 10065161
TSB ID: JTB00346NAS1

Summary to be provided on a future date.
05/13/16 Other NHTSA ID: 10065234
TSB ID: K247 UPS5614

Summary to be provided on a future date.
05/09/16 Other NHTSA ID: 10064318
TSB ID: JTB00257NAS3

Summary to be provided on a future date.
05/09/16 Other NHTSA ID: 10064341
TSB ID: 6-237NAS

Summary to be provided on a future date.
05/09/16 Other NHTSA ID: 10064342
TSB ID: 6-238NAS

Summary to be provided on a future date.
05/09/16 Other NHTSA ID: 10064346
TSB ID: 6-242NAS

Summary to be provided on a future date.
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11/25/14 Other NHTSA ID: 10056415
TSB ID: JTB-00344-NAS1

Jaguar: damage during a repair or time of production, caused the earth stud, on some vehicles, to become broken or cross threaded. model 2003-2009 xj (x350), 206/onwards xk (x150), 2010/onwards xj (x351), 2014/onwards f-type (x152).

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Jaguar XJ TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.