

TSB Date | Problem Area | TSB Text |
04/02/18 | NHTSA ID: 10131574 TSB ID: SSM73067 Issue: jlr is investigating 3.0l & 5.0l supercharger noise, post vin's on jtb00349v2 & jtb00356v2. |
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01/29/18 | NHTSA ID: 10127578 TSB ID: SSM73660 Issue: jaguar xj customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. upon inspection, technicians have identi |
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01/29/18 | NHTSA ID: 10127576 TSB ID: SSM72865 Attachm Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement. |
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01/29/18 | NHTSA ID: 10127618 TSB ID: JTB00349NAS2 A clatter/knock/rattle noise may be heard from the engine. |
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01/29/18 | NHTSA ID: 10127575 TSB ID: SSM72865 Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement. |
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01/22/18 | NHTSA ID: 10127293 TSB ID: JA17TE-09 Temporary suspension of 17c next generation infotainment (ngi) download |
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01/22/18 | NHTSA ID: 10127304 TSB ID: JTB00349NAS2 A clatter/knock/rattle noise may be heard from the engine. |
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01/22/18 | NHTSA ID: 10127281 TSB ID: SSM72865 Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement. |
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01/22/18 | NHTSA ID: 10127284 TSB ID: SSM73660 Issue: jaguar xj customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. upon inspection, technicians have identi |
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01/22/18 | NHTSA ID: 10127282 TSB ID: SSM72865 Attachm Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement. |
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11/16/17 | NHTSA ID: 10124197 TSB ID: SSM58558 Issue: submitting a brake noise epqr |
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08/10/17 | NHTSA ID: 10110969 TSB ID: SSM73035 Issue: warranty claims are being submitted for abs modulator replacement, when the dtc present on the vehicle indicates a specific diagnostic path to be taken, and not resulting in a requirement for replacement. |
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08/10/17 | NHTSA ID: 10110943 TSB ID: JTB00423NAS2 Situation: a 'humming' noise may be evident from the engine when the engine is idling. |
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04/05/17 | NHTSA ID: 10096901 TSB ID: JTB00267NAS2 Situation: a vibration or shaking sensation coming from different areas of the vehicle may be evident while driving. this may be felt through the steering wheel and/or through the seats/vehicle body. it may, or may not, occur during braking |
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03/16/17 | NHTSA ID: 10095351 TSB ID: SSM73028 Issue: the customer may report a noise from the engine bay. this maybe accompanied with the coolant gauge reading high and/or the charge warning indicator illuminated. investigation finds a concern with the primary idler pulley assembly wh |
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04/02/18 | Transmission and Drivetrain | NHTSA ID: 10131579 TSB ID: SSM73384 Issue: rear differential oil leak evident from the pinion seal. |
04/05/17 | Transmission and Drivetrain | NHTSA ID: 10096912 TSB ID: JTB00417NAS3 Situation: an oil leak may be evident from underneath the vehicle or discovered during routine service. |
04/02/18 | Electrical and Air Conditioning | NHTSA ID: 10131577 TSB ID: SSM73410 issue: a technician may want to run the ?powertrain ? transmission module adaption clear? routine, for any vehicle with an 8hp transmission, and will not be able to find the routine within sdd. |
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04/02/18 | Electrical and Air Conditioning | NHTSA ID: 10131580 TSB ID: SSM73419 Issue: here map updates must be performed correctly to ensure the vehicle's infotainment system continues to operate as designed. |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127587 TSB ID: JA17TE-09 Temporary suspension of 17c next generation infotainment (ngi) download |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127608 TSB ID: SSM73700 Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi |
01/22/18 | Electrical and Air Conditioning | NHTSA ID: 10127294 TSB ID: SSM73700 Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi |
01/16/18 | Electrical and Air Conditioning | NHTSA ID: 10127104 TSB ID: SSM73520 When attempting to update the navigation maps to a newer level the update fails and the navigation becomes either slow to respond or no functionality at all. |
01/16/18 | Electrical and Air Conditioning | NHTSA ID: 10127108 TSB ID: SSM73633 Issue: when crossing into a different country in control secure may incorrectly determine that the vehicle has been stolen. this will result in the telematics service provider (tsp) contacting the customer to confirm if theft has occurred |
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01/16/18 | Electrical and Air Conditioning | NHTSA ID: 10127111 TSB ID: JTB00492NAS3 The auto stop/start system may be inoperative. |
12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125489 TSB ID: JTB00593NAS2 In response to customer feedback on the performance of the incontrol? touch pro? system, jaguar land rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? introduction of text message |
11/16/17 | Electrical and Air Conditioning | NHTSA ID: 10124202 TSB ID: K444NAS3 Situation: an issue has been identified on certain vehicles within the listed affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject to an end of line test and ve |
11/16/17 | Electrical and Air Conditioning | NHTSA ID: 10124198 TSB ID: JTB00552NAS4 Situation: in response to customer feedback on the performance of the incontrol? touch pro? system, jaguar land rover has developed a software upgrade. customers may have experienced infotainment poor performance/reliability and this softwa |
11/16/17 | Electrical and Air Conditioning | NHTSA ID: 10124201 TSB ID: 6-341NAS2 Description of issue:an issue has been identified on a limited number of vehicles within the listed affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject to an e |
11/13/17 | Electrical and Air Conditioning | NHTSA ID: 10123473 TSB ID: JTB00593NAS1 Situation: in response to customer feedback on the performance of the incontrol? touch pro? system, jaguar land rover has developed a software upgrade designed to enhance/introduce the following features and functions:? introduction of text |
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10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10120500 TSB ID: SSM73543 Issue: the solid state drive (ssd) within the infotainment master controller (imc) fails on vehicles fitted with incontrol touch pro audio systems which causes navigation, speech and media library to be unavailable to the customer with the |
10/14/17 | Electrical and Air Conditioning | NHTSA ID: 10119548 TSB ID: 6-339NAS Description of issue: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol? touch pro? system. some customers may have experienced infotainment issues and this sof |
10/14/17 | Electrical and Air Conditioning | NHTSA ID: 10119560 TSB ID: SSM73298 Issue: technician may report one of the following conditions during or post pdi: dtc u2109-09 (back up battery component failures) during pdi it may not be possible to activate telematics services vehicle message centre may display "sos lim |
10/14/17 | Electrical and Air Conditioning | NHTSA ID: 10119565 TSB ID: JTB00552NAS3 Situation: in response to customer feedback on the performance of the incontrol? touch pro? system, jaguar land rover has developed a software upgrade. customers may have experienced infotainment poor performance/reliability and this softwa |
10/04/17 | Electrical and Air Conditioning | NHTSA ID: 10118499 TSB ID: SSM73139 Issue: users might be experiencing an issue where the navigation guidance may not work. when navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation. |
10/04/17 | Electrical and Air Conditioning | NHTSA ID: 10118500 TSB ID: K437NAS5 Situation: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol? touch pro? system. some customers may have experienced infotainment issues and this software upgra |
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09/26/17 | Electrical and Air Conditioning | NHTSA ID: 10118144 TSB ID: JTB00492NAS2 Auto start-stop may be inoperative |
09/26/17 | Electrical and Air Conditioning | NHTSA ID: 10118164 TSB ID: SSM73310 Issue: sim card does not latch in sim slot or cannot be read. |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10110975 TSB ID: SSM72557 When fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae, fk72-19h440 - be, fk72-19h440 - af, fk72-19h440 - bf sdd cannot communicate with th |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10110958 TSB ID: 6-339NAS2 Description of issue: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol? touch pro? system. some customers may have experienced infotainment issues and this sof |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10110957 TSB ID: 6-341NAS Description of issue: an issue has been identified on a limited number of vehicles within the listed affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject to an |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10110955 TSB ID: K444NAS1 Situation: an issue has been identified on certain vehicles within the listed affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject to an end of line test and ve |
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08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10110947 TSB ID: K437NAS2 Situation: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol? touch pro? system. some customers may have experienced infotainment issues and this software upgra |
04/19/17 | Electrical and Air Conditioning | NHTSA ID: 10097591 TSB ID: SSM72823 Issue: customer may experience more than one of the following issue in the operation of their cd: cd won?t eject, incorrect order of ripped cd tracks, intermittent ripping issues, track skipping, no disk shown while attempting to eject, can |
04/19/17 | Electrical and Air Conditioning | NHTSA ID: 10097596 TSB ID: JTB00496NAS2 Situation: one or more of the following incontrol? touch pro? features may not operate as expected: ? delayed incontrol? touch pro? system start-up ? blank touch screen and/or rear seat entertainment (rse) screens (if fitted) ? live applica |
04/19/17 | Electrical and Air Conditioning | NHTSA ID: 10097595 TSB ID: JTB00496NAS1 Situation: one or more of the following incontrol? touch pro? features may not operate as expected: ? delayed incontrol? touch pro? system start-up ? blank touch screen and/or rear seat entertainment (rse) screens (if fitted) ? live applica |
04/19/17 | Electrical and Air Conditioning | NHTSA ID: 10097589 TSB ID: SSM72811 Issue: the touch screen is inoperative with a pop-up message ?input the pin code?. it will also not be possible to open the luggage/tailgate and the glove box. |
04/07/17 | Electrical and Air Conditioning | NHTSA ID: 10097024 TSB ID: JTB00460NAS1 Situation: the vehicle may lock with both keys in the vehicle when operating the exterior handle. cause: this may be caused by a software issue with the remote function actuator (rfa). |
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03/30/17 | Electrical and Air Conditioning | NHTSA ID: 10096648 TSB ID: 6-307NAS Issue: a potential issue has been identified on a limited number of vehicles listed within the affected vehicle range which may have been manufactured away from process and in some cases the personal subscriber identity module (psim) card i |
03/16/17 | Electrical and Air Conditioning | NHTSA ID: 10095343 TSB ID: JTB00496NAS3 Situation: in response to customer feedback on the performance of the incontrol? touch pro? system, jaguar land rover has developed a software upgrade. some customers may have experienced infotainment poor performance/reliability and this s |
03/16/17 | Electrical and Air Conditioning | NHTSA ID: 10095301 TSB ID: SSM73025 Issue: customer complaint of 1.no gps signal. 2.no update on current vehicle position on the display. 3.no update to the time displayed. 4.china only might state that the gps page says the gps signal is invalid. |
03/15/17 | Electrical and Air Conditioning | NHTSA ID: 10095103 TSB ID: SSM72960 Issue: tunescan does not operate, scrolling window animation is constantly running. |
03/13/17 | Electrical and Air Conditioning | NHTSA ID: 10094792 TSB ID: SSM72906 Issue: when running either; ?configure new module -?incontrol touch pro: infotainment master controller? or, ??incontrol touch pro - vehicle shared secret?. a message may be displayed on symptom driven diagsnotics (sdd) stating, ?an error o |
03/13/17 | Electrical and Air Conditioning | NHTSA ID: 10094790 TSB ID: SSM72875 Issue: homelink universal transmitter not working |
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03/09/17 | Electrical and Air Conditioning | NHTSA ID: 10094478 TSB ID: SSM72655 Issue: when in a radio function such as fm, am, dab/hd the following behaviour is seen: when making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from fm to dab) ther |
03/09/17 | Electrical and Air Conditioning | NHTSA ID: 10094539 TSB ID: SSM72906 Issue: when running either; ?configure new module -?incontrol touch pro: infotainment master controller? or, ??incontrol touch pro - vehicle shared secret?. a message may be displayed on symptom driven diagsnotics (sdd) stating, ?an error o |
03/09/17 | Electrical and Air Conditioning | NHTSA ID: 10094466 TSB ID: K414NAS1 Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have been manufactured away from process and in some cases the personal subscriber identity module (psim) card integ |
03/09/17 | Electrical and Air Conditioning | NHTSA ID: 10094523 TSB ID: SSM72902 Issue: electric window, sun / moon roof, rear side window blinds, inoperative or not functioning correctly after pdi. |
02/27/17 | Electrical and Air Conditioning | NHTSA ID: 10093082 TSB ID: JTB00380NAS3 Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly. |
09/02/16 | Electrical and Air Conditioning | NHTSA ID: 10079244 TSB ID: JTB-00311-NAS-1 Situation: an odor may be present when the climate control system is switched 'on'. cause: this may be caused by mold spore accumulation / build-up in the evaporator core. |
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04/23/18 | Other | NHTSA ID: 10134968 TSB ID: SFCC_08MAR18 Jaguar land rover shop foreman conference call |
04/02/18 | Other | NHTSA ID: 10131578 TSB ID: SSM73417 Issue: when the hard keys on the rear seat centre switch pack are operated pressing the left hand switch activates the right hand seat heater. pressing the right hand switch activates the left hand seat heater. |
04/02/18 | Other | NHTSA ID: 10131576 TSB ID: SSM72498 Issue: wheel stud failures (fractures). |
01/29/18 | Other | NHTSA ID: 10127619 TSB ID: SFCC_14DEC17 Presentation from dealer shop foreman conference call |
01/29/18 | Other | NHTSA ID: 10127609 TSB ID: SSM73511 Issue: jaguar headlining cleaning products |
01/22/18 | Other | NHTSA ID: 10127295 TSB ID: SSM73511 Issue: jaguar headlining cleaning products |
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11/13/17 | Other | NHTSA ID: 10123467 TSB ID: JTB00588NAS1 Situation: a creak noise from the front of the vehicle may be evident when driving over a rough road surface or speed bump. |
10/14/17 | Other | NHTSA ID: 10119570 TSB ID: SSM73554 Issue: park distance control (pdc) audio tones inconsistent with visual display. |
10/14/17 | Other | NHTSA ID: 10119562 TSB ID: JTB00343NAS5 Situation: the face of the smart key handset may peel away from the handset main body or the handset case may be bulging. |
10/04/17 | Other | NHTSA ID: 10118501 TSB ID: SSM72926 Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40?) appearing. |
09/26/17 | Other | NHTSA ID: 10118145 TSB ID: JTB00539NAS2 A rattle noise from the front overhead console may be evident |
09/26/17 | Other | NHTSA ID: 10118153 TSB ID: SSM73298 Tcu fails activation and dtc u2109 flagged |
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09/26/17 | Other | NHTSA ID: 10118148 TSB ID: K444NAS2 Tcu security key was not subject to end of line test and verification |
08/10/17 | Other | NHTSA ID: 10110945 TSB ID: JTB00539NAS1 Situation: a rattle noise from the front overhead console may be evident. |
04/19/17 | Other | NHTSA ID: 10097584 TSB ID: JTB00500NAS1 Situation: only on vehicles with front seats equipped with both massage and front cushion extension functions, a 'click' noise may be heard when raising / lowering the right front seat cushion. |
04/05/17 | Other | NHTSA ID: 10096920 TSB ID: JTB00492NAS1 Situation: the auto stop/start system may be inoperative. |
03/16/17 | Other | NHTSA ID: 10095402 TSB ID: SSM72557 Issue: when fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae, fk72-19h440 - be, fk72-19h440 - af, fk72-19h440 - bf sdd cannot communicate |
03/15/17 | Other | NHTSA ID: 10095104 TSB ID: SSM72971 Issue: customers may experience incontrol touch pro not displaying audio track artwork on the touch screen (ts) when using a universal serial bus (usb) flash drive, compact disc (cd), external media storage device or infotainment master con |
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03/15/17 | Other | NHTSA ID: 10095064 TSB ID: SSM72926 Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40?) appearing. |
03/15/17 | Other | NHTSA ID: 10095061 TSB ID: JTB00343NAS4 Situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging. |
03/10/17 | Other | NHTSA ID: 10094594 TSB ID: JTB00380NAS4 Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly. |
03/10/17 | Other | NHTSA ID: 10094630 TSB ID: JTB00511NAS1 Situation: the door pocket leather may be loose or wrinkled. |
02/27/17 | Other | NHTSA ID: 10093106 TSB ID: SSM72581 Issue: centre console cup holder cover split (see attachment) |