TSB Date | Problem Area | TSB Text |
04/23/18 | NHTSA ID: 10134987 TSB ID: SSM73788 Issue: the customer may experience a whirring/grinding noise while cranking the engine. in some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos |
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04/23/18 | NHTSA ID: 10134988 TSB ID: SSM73788 Attachm Issue: the customer may experience a whirring/grinding noise while cranking the engine. in some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos |
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04/23/18 | NHTSA ID: 10134989 TSB ID: SSM73788 Attachm Issue: the customer may experience a whirring/grinding noise while cranking the engine. in some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos |
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04/23/18 | NHTSA ID: 10134990 TSB ID: SSM73788 Attachm Issue: the customer may experience a whirring/grinding noise while cranking the engine. in some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos |
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04/23/18 | NHTSA ID: 10134991 TSB ID: SSM73788 Attachm Issue: the customer may experience a whirring/grinding noise while cranking the engine. in some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos |
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04/02/18 | NHTSA ID: 10131581 TSB ID: SSM72933 Issue: a customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. this issue is affecting x260, x760 and x761. |
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01/29/18 | NHTSA ID: 10127575 TSB ID: SSM72865 Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement. |
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01/29/18 | NHTSA ID: 10127576 TSB ID: SSM72865 Attachm Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement. |
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01/29/18 | NHTSA ID: 10127583 TSB ID: SSM73603 Issue: fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with diesel fuel. |
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01/29/18 | NHTSA ID: 10127585 TSB ID: SSM73599 Issue: in cold weather (below -15 degrees celsius / 5 degrees fahrenheit) diesel engines can experience difficulties with starting or engine running. this can lead to roadside assistance being necessary. |
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01/29/18 | NHTSA ID: 10127586 TSB ID: JTB00556NAS1 The electric cooling fans may continue to operate, causing a noise from the engine compartment. the engine malfunction indicator lamp (mil) may also be illuminated with diagnostic trouble code (dtc) p0116-24 stored. |
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01/29/18 | NHTSA ID: 10127610 TSB ID: SSM73542 Issue: rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun. |
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01/29/18 | NHTSA ID: 10127611 TSB ID: SSM73201 Issue: customer may report mil (malfunction indicator light) and / or a restricted performance warning on their instrument display. dtc's may be flagged p0404-77/84, p042e-72 or p042f-73 applicable to 16my onwards for ingenium 2.0d & 3.0 td |
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01/29/18 | NHTSA ID: 10127614 TSB ID: SSM73707 Issue: a customer may report a squeal noise coming from the rear brakes during braking. |
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01/29/18 | NHTSA ID: 10127615 TSB ID: SSM73707 Attachm Issue: a customer may report a squeal noise coming from the rear brakes during braking. |
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01/29/18 | NHTSA ID: 10127616 TSB ID: SSM73707 Attachm Issue: a customer may report a squeal noise coming from the rear brakes during braking. |
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01/22/18 | NHTSA ID: 10127281 TSB ID: SSM72865 Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement. |
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01/22/18 | NHTSA ID: 10127282 TSB ID: SSM72865 Attachm Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement. |
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01/22/18 | NHTSA ID: 10127286 TSB ID: JTB00599NAS1 Engine mil illuminated with dtc p21c5-64 stored |
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01/22/18 | NHTSA ID: 10127291 TSB ID: SSM73599 Issue: in cold weather (below -15 degrees celsius / 5 degrees fahrenheit) diesel engines can experience difficulties with starting or engine running. this can lead to roadside assistance being necessary. |
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01/22/18 | NHTSA ID: 10127293 TSB ID: JA17TE-09 Temporary suspension of 17c next generation infotainment (ngi) download |
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01/22/18 | NHTSA ID: 10127296 TSB ID: SSM73542 Issue: rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun. |
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01/22/18 | NHTSA ID: 10127298 TSB ID: SSM73473 Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle |
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01/22/18 | NHTSA ID: 10127299 TSB ID: SSM73473 Attachm Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle |
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01/22/18 | NHTSA ID: 10127300 TSB ID: SSM73707 Issue: a customer may report a squeal noise coming from the rear brakes during braking. |
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01/22/18 | NHTSA ID: 10127301 TSB ID: SSM73707 Attachm Issue: a customer may report a squeal noise coming from the rear brakes during braking. |
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01/22/18 | NHTSA ID: 10127302 TSB ID: SSM73707 Attachm Issue: a customer may report a squeal noise coming from the rear brakes during braking. |
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11/16/17 | NHTSA ID: 10124197 TSB ID: SSM58558 Issue: submitting a brake noise epqr |
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11/16/17 | NHTSA ID: 10124199 TSB ID: H037NAS3 Situation: an issue has been identified on certain vehicles within the listed affected vehicle range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather conditions. water or other contaminants |
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11/16/17 | NHTSA ID: 10124203 TSB ID: 6-365NAS3 Description of issue: an issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather condition |
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10/14/17 | NHTSA ID: 10119545 TSB ID: H008NAS1 Situation: an issue has been identified on certain vehicles within the listed affected vehicle range may experience loss of power assist to the steering, most likely at low speed in parking-type maneuvers. |
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10/14/17 | NHTSA ID: 10119549 TSB ID: 6-359NAS Description of issue: an issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range may experience loss of power assist to the steering, most likely at low speed in parking-type maneuvers. |
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10/14/17 | NHTSA ID: 10119556 TSB ID: SSM72933 issue: a customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. this issue is affecting x260, x760 and x761. |
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10/14/17 | NHTSA ID: 10119561 TSB ID: H037NAS2 Situation: an issue has been identified on certain vehicles within the listed affected vehicle range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather conditions. water or other contaminants |
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10/14/17 | NHTSA ID: 10119572 TSB ID: 6-365NAS2 Description of issue: an issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather conditio |
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10/04/17 | NHTSA ID: 10118503 TSB ID: SSM73473 Issue: vehicle user reports a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle. |
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09/26/17 | NHTSA ID: 10118147 TSB ID: JTB00551NAS1 A rubbing noise from the engine compartment may be evident |
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09/26/17 | NHTSA ID: 10118151 TSB ID: SSM73249 Coolant leaking from coolant resrvior cap |
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09/26/17 | NHTSA ID: 10118158 TSB ID: SSM73301 Issue: aj200d - engine oil level shows a lower reading than the maximum mark on the oil level indicator. |
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09/26/17 | NHTSA ID: 10118160 TSB ID: SSM72933 issue: a customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. this issue is affecting x260, x760 and x761. |
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08/10/17 | NHTSA ID: 10110943 TSB ID: JTB00423NAS2 Situation: a 'humming' noise may be evident from the engine when the engine is idling. |
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08/10/17 | NHTSA ID: 10110949 TSB ID: K404 UPS4616-5bN Situation: an issue has been identified on a limited number of vehicles fitted with the 3.0l sc v6 engine within the listed affected vehicle range where the coolant hose from the thermostat housing may not have been fitted with a retention |
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08/10/17 | NHTSA ID: 10110953 TSB ID: SSM73022 Issue: customer may report an oil leak from the underside rear of the vehicle. |
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08/10/17 | NHTSA ID: 10110956 TSB ID: SSM73094 Issue: excessive vibration of vehicle and exhaust system when stationary at idle and/or dtc p245b-84 (dtc will only be present on 2.0 diesel engines). |
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08/10/17 | NHTSA ID: 10110960 TSB ID: 6-302NAS4 Description of issue: an issue has been identified on a limited number of vehicles fitted with the 3.0l v6 supercharged engine within the affected vehicle range where the coolant hose from the thermostat housing may not have been fitted wit |
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08/10/17 | NHTSA ID: 10110970 TSB ID: K440NAS1 Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have been manufactured away from process and in some cases the gaiter on the front suspension front/forward lower con |
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08/10/17 | NHTSA ID: 10110971 TSB ID: JTB00518NAS2 Situation: an engine coolant leak may be evident from the engine coolant expansion tank filler neck. this may be accompanied by steam from under the hood and/or an engine overheat message displayed on the instrument cluster. |
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08/10/17 | NHTSA ID: 10110972 TSB ID: SSM72758 Issue: excessive vibration of vehicle and exhaust system when stationary at idle. |
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08/10/17 | NHTSA ID: 10110974 TSB ID: K445NAS1 Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience low levels of coolant, which can trigger a low coolant level warning and eventually lead to engine overhea |
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08/10/17 | NHTSA ID: 10110982 TSB ID: 6-332NAS Description of issue: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have been manufactured away from process and in some cases the gaiter on the front suspension front/forwar |
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08/10/17 | NHTSA ID: 10110983 TSB ID: 6-334NAS Description of issue: a potential issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience low levels of coolant, which can trigger a low coolant level warning and eventually le |
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05/09/17 | NHTSA ID: 10098581 TSB ID: K404UPS4616-4BNA Situation: an issue has been identified on a limited number of vehicles fitted with the 3.0l sc v6 engine within the listed affected vehicle range where the coolant hose from the thermostat housing may not have been fitted with a retention |
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04/19/17 | NHTSA ID: 10097597 TSB ID: K404 UPS4616-2BN Situation: an issue has been identified on a limited number of vehicles fitted with the 3.0l sc v6 engine within the affected vehicle range where the coolant hose from the thermostat housing may not have been fitted with a retention clip on |
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03/16/17 | NHTSA ID: 10095313 TSB ID: K421NAS1 Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where a 'creak' and/or 'knock' noise, generated by contact between the rear suspension coil spring and the body, may be evident |
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03/16/17 | NHTSA ID: 10095283 TSB ID: SSM72933 Issue: a customer may report a creak / groan noise coming from the lower steering column area. |
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03/16/17 | NHTSA ID: 10095351 TSB ID: SSM73028 Issue: the customer may report a noise from the engine bay. this maybe accompanied with the coolant gauge reading high and/or the charge warning indicator illuminated. investigation finds a concern with the primary idler pulley assembly wh |
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03/15/17 | NHTSA ID: 10095063 TSB ID: JTB00515NAS1 Situation: the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble code (dtc) p025c-11 stored in the powertrain control module (pcm). |
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03/15/17 | NHTSA ID: 10095088 TSB ID: SSM72933 Issue: a customer may report a creak / groan noise coming from the lower steering column area. |
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03/15/17 | NHTSA ID: 10095128 TSB ID: JTB00499NAS2 Situation: a 'creak noise' may be evident from the rear of the vehicle while driving. |
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03/15/17 | NHTSA ID: 10095142 TSB ID: JTB00518NAS1 Situation: an engine coolant leak may be evident from the engine coolant expansion tank filler neck. this may be accompanied by steam from under the hood and/or an engine overheat message displayed on the instrument cluster. |
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03/10/17 | NHTSA ID: 10094589 TSB ID: K383NAS1 Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the software installed into the chassis control module (chcm) of vehicles with adaptive damping system suspension is inco |
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03/09/17 | NHTSA ID: 10094482 TSB ID: SSM72784 Issue: creak from rear when braking/accelerating and cornering. |
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03/09/17 | NHTSA ID: 10094516 TSB ID: SSM72885 Issue: mil illuminated and with dtc p025c-11 for fuel pump module "a" control circuit low - circuit short to ground |
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02/27/17 | NHTSA ID: 10093102 TSB ID: JTB00493NAS2 Situation: a 'howl' noise may be evident from the vehicle at low-speed overrun (between 1,800-1,100 rpm). |
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09/13/16 | NHTSA ID: 10079863 TSB ID: SSM-72836 Issue: a 'creak noise' may be evident from the rear of the vehicle while driving. |
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08/10/17 | Engine | NHTSA ID: 10110976 TSB ID: SSM73054 Issue: customer may complain that vehicle has intermittent non-start. |
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04/23/18 | Transmission and Drivetrain | NHTSA ID: 10134962 TSB ID: JTB00515NAS2 The engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble code (dtc) p025c-11 stored in the powertrain control module (pcm). |
04/02/18 | Transmission and Drivetrain | NHTSA ID: 10131579 TSB ID: SSM73384 Issue: rear differential oil leak evident from the pinion seal. |
01/22/18 | Transmission and Drivetrain | NHTSA ID: 10127287 TSB ID: SSM73671 A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged |
01/22/18 | Transmission and Drivetrain | NHTSA ID: 10127288 TSB ID: SSM73671 Attachm A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged |
10/21/17 | Transmission and Drivetrain | NHTSA ID: 10120498 TSB ID: JTB00579NAS1 Situation: one or more of the following may be evident: ? '2 wheel drive only traction reduced' message is displayed on the instrument cluster. ? the malfunction indicator lamp (mil) is illuminated on the instrument cluster. during diagnos |
09/26/17 | Transmission and Drivetrain | NHTSA ID: 10118141 TSB ID: 6-348NAS Description of issue an issue has been identified on a limited number of vehicles within the listed affected vehicle range which have had an incorrect torque applied to the front left and right tie-rod adjustment lock nut. |
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09/26/17 | Transmission and Drivetrain | NHTSA ID: 10118149 TSB ID: K452NAS1 Incorrect torque on front left and righ tie-rod adjustment lock nut |
04/05/17 | Transmission and Drivetrain | NHTSA ID: 10096912 TSB ID: JTB00417NAS3 Situation: an oil leak may be evident from underneath the vehicle or discovered during routine service. |
04/05/17 | Transmission and Drivetrain | NHTSA ID: 10096923 TSB ID: JTB00493NAS1 Situation: a 'howl' noise may be evident from the vehicle at lowspeed overrun (between 1,800-1,100 rpm). |
03/15/17 | Transmission and Drivetrain | NHTSA ID: 10095241 TSB ID: SSM72989 Issue: oil leaks from the front drive unit (fdu) being reported by the customer. this will be identified as small droplets of oil under the vehicle after the vehicle has been parked for a short time. this concern can affect vehicles from vi |
09/13/16 | Transmission and Drivetrain | NHTSA ID: 10079843 TSB ID: JTB-00498-NAS1 Situation: a harsh gear engagement -- park-to-drive and/or neutral-to-drive -- may be evident when the vehicle is cold (below 68?f / 20?c). |
04/02/18 | Electrical and Air Conditioning | NHTSA ID: 10131577 TSB ID: SSM73410 issue: a technician may want to run the ?powertrain ? transmission module adaption clear? routine, for any vehicle with an 8hp transmission, and will not be able to find the routine within sdd. |
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04/02/18 | Electrical and Air Conditioning | NHTSA ID: 10131582 TSB ID: SSM73442 Issue: a customer may express a concern that a 'restricted performance' message is displayed in the instrument cluster (ic). |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127572 TSB ID: SSM73588 Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127573 TSB ID: SSM73588 Attachm Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127574 TSB ID: SSM73588 Attachm Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127580 TSB ID: JTB00599NAS1 Engine mil illuminated with dtc p21c5-64 stored |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127582 TSB ID: SSM73671 Attachm A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged |
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01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127587 TSB ID: JA17TE-09 Temporary suspension of 17c next generation infotainment (ngi) download |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127608 TSB ID: SSM73700 Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi |
01/22/18 | Electrical and Air Conditioning | NHTSA ID: 10127278 TSB ID: SSM73588 Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours |
01/22/18 | Electrical and Air Conditioning | NHTSA ID: 10127279 TSB ID: SSM73588 Attachm Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours |
01/22/18 | Electrical and Air Conditioning | NHTSA ID: 10127280 TSB ID: SSM73588 Attachm Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours |
01/22/18 | Electrical and Air Conditioning | NHTSA ID: 10127294 TSB ID: SSM73700 Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi |
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01/22/18 | Electrical and Air Conditioning | NHTSA ID: 10127297 TSB ID: SSM73201 Issue: customer may report mil (malfunction indicator light) and / or a restricted performance warning on their instrument display. dtc's may be flagged p0404-77/84, p042e-72 or p042f-73 applicable to 16my onwards for ingenium 2.0d & 3.0 td |
01/16/18 | Electrical and Air Conditioning | NHTSA ID: 10127108 TSB ID: SSM73633 Issue: when crossing into a different country in control secure may incorrectly determine that the vehicle has been stolen. this will result in the telematics service provider (tsp) contacting the customer to confirm if theft has occurred |
01/16/18 | Electrical and Air Conditioning | NHTSA ID: 10127111 TSB ID: JTB00492NAS3 The auto stop/start system may be inoperative. |
01/16/18 | Electrical and Air Conditioning | NHTSA ID: 10127112 TSB ID: JTB00576NAS1 An autonomous emergency braking (aeb) warning message -- 'aeb not available' or 'aeb initializing' -- may be displayed on the instrument cluster (ic). the aeb feature would not be available for the remainder of the ignition cycle. |
01/16/18 | Electrical and Air Conditioning | NHTSA ID: 10127105 TSB ID: SSM73632 Issue: mil illuminated with p21c5-64 stored in powertrain control module (pcm) |
12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125483 TSB ID: SSM73588 Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours. |
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12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125484 TSB ID: SSM73588 Attachm Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours. |
12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125485 TSB ID: SSM73588 Attachm Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours. |
12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125489 TSB ID: JTB00593NAS2 In response to customer feedback on the performance of the incontrol? touch pro? system, jaguar land rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? introduction of text message |
12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125490 TSB ID: JTB00547NAS2 The anti-lock brake system (abs) warning light may be illuminated in the instrument cluster. upon further inspection, diagnostic trouble code (dtc) c0031-2f, c0031-29, c0031-31, c0031-62, c0034-2f, c0034-29, c0034-41, and/or c0034-62 may be |
11/16/17 | Electrical and Air Conditioning | NHTSA ID: 10124198 TSB ID: JTB00552NAS4 Situation: in response to customer feedback on the performance of the incontrol? touch pro? system, jaguar land rover has developed a software upgrade. customers may have experienced infotainment poor performance/reliability and this softwa |
11/16/17 | Electrical and Air Conditioning | NHTSA ID: 10124200 TSB ID: SSM73588 Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours. |
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11/16/17 | Electrical and Air Conditioning | NHTSA ID: 10124201 TSB ID: 6-341NAS2 Description of issue:an issue has been identified on a limited number of vehicles within the listed affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject to an e |
11/16/17 | Electrical and Air Conditioning | NHTSA ID: 10124202 TSB ID: K444NAS3 Situation: an issue has been identified on certain vehicles within the listed affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject to an end of line test and ve |
11/13/17 | Electrical and Air Conditioning | NHTSA ID: 10123469 TSB ID: JTB00595NAS1 Situation: the windshield finisher may be loose and/or wind noise may be evident from the a-pillar area. |
11/13/17 | Electrical and Air Conditioning | NHTSA ID: 10123473 TSB ID: JTB00593NAS1 Situation: in response to customer feedback on the performance of the incontrol? touch pro? system, jaguar land rover has developed a software upgrade designed to enhance/introduce the following features and functions:? introduction of text |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10120497 TSB ID: JTB00575NAS1 Situation: on vehicles fitted with the incontrol? touch? information and entertainment system, the system may intermittently and without user input 'reset' -- the touchsceen will become blank and then display the jaguar logo. |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10120500 TSB ID: SSM73543 Issue: the solid state drive (ssd) within the infotainment master controller (imc) fails on vehicles fitted with incontrol touch pro audio systems which causes navigation, speech and media library to be unavailable to the customer with the |
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10/14/17 | Electrical and Air Conditioning | NHTSA ID: 10119547 TSB ID: H032NAS1 Situation: an issue has been identified on certain vehicles within the listed affected vehicle range which may display a 'restricted performance' message in the instrument cluster (ic). |
10/14/17 | Electrical and Air Conditioning | NHTSA ID: 10119548 TSB ID: 6-339NAS Description of issue: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol? touch pro? system. some customers may have experienced infotainment issues and this sof |
10/14/17 | Electrical and Air Conditioning | NHTSA ID: 10119551 TSB ID: 6-349NAS Description of issue: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have a cable assembly for the usb network between the usb hub and the digital disc player that does not ma |
10/14/17 | Electrical and Air Conditioning | NHTSA ID: 10119552 TSB ID: 6-361NAS Description of issue: an issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range which may display a 'restricted performance' message in the instrument cluster (ic). |
10/14/17 | Electrical and Air Conditioning | NHTSA ID: 10119559 TSB ID: SSM73549 Issue: at pdi or at normal service, the dealer may find dtc - u3000 - 49 control module internal electronic failure ? recorded in the side object detection left (sodl) or side object detection right(sodr) without any customer impact on the |
10/14/17 | Electrical and Air Conditioning | NHTSA ID: 10119560 TSB ID: SSM73298 Issue: technician may report one of the following conditions during or post pdi: dtc u2109-09 (back up battery component failures) during pdi it may not be possible to activate telematics services vehicle message centre may display "sos lim |
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10/14/17 | Electrical and Air Conditioning | NHTSA ID: 10119565 TSB ID: JTB00552NAS3 Situation: in response to customer feedback on the performance of the incontrol? touch pro? system, jaguar land rover has developed a software upgrade. customers may have experienced infotainment poor performance/reliability and this softwa |
10/14/17 | Electrical and Air Conditioning | NHTSA ID: 10119566 TSB ID: JTB00572NAS1 Situation: the engine malfunction indicator lamp (mil) may be illuminated and the message 'restricted performance' may be displayed on the instrument cluster (ic). upon further diagnosis, diagnostic trouble code (dtc) p062f is stored in the |
10/14/17 | Electrical and Air Conditioning | NHTSA ID: 10119567 TSB ID: JTB00578NAS1 Situation: the keyless entry system lock function may not operate or operates intermittently. |
10/14/17 | Electrical and Air Conditioning | NHTSA ID: 10119569 TSB ID: SSM73095 Issue: ingenium i4 2.0l diesel vehicles which are logging p026a-77 - charge air cooler efficiency below threshold and p023b-11 - charge air cooler coolant pump control circuit low - circuit short to ground within the powertrain control modu |
10/04/17 | Electrical and Air Conditioning | NHTSA ID: 10118499 TSB ID: SSM73139 Issue: users might be experiencing an issue where the navigation guidance may not work. when navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation. |
10/04/17 | Electrical and Air Conditioning | NHTSA ID: 10118500 TSB ID: K437NAS5 Situation: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol? touch pro? system. some customers may have experienced infotainment issues and this software upgra |
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10/04/17 | Electrical and Air Conditioning | NHTSA ID: 10118504 TSB ID: JTB00574NAS1 Situation: a 'restricted performance' message may be displayed in the instrument cluster (ic). upon further investigation, diagnostic trouble code (dtc) p062f-44 may be stored in the powertrain control module (pcm). |
10/04/17 | Electrical and Air Conditioning | NHTSA ID: 10118505 TSB ID: K455NAS3 Situation: an issue has been identified on certain vehicles within the listed affected vehicle range which may have a cable assembly for the usb network between the usb hub and the digital disc player that does not match the specification r |
09/26/17 | Electrical and Air Conditioning | NHTSA ID: 10118142 TSB ID: 6-349NAS Description of issue an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have a cable assembly for the usb network between the usb hub and the digital disc player that does not |
09/26/17 | Electrical and Air Conditioning | NHTSA ID: 10118143 TSB ID: JTB00380NAS5 Inadequate a/c performance may be experienced with the compressor clutch |
09/26/17 | Electrical and Air Conditioning | NHTSA ID: 10118144 TSB ID: JTB00492NAS2 Auto start-stop may be inoperative |
09/26/17 | Electrical and Air Conditioning | NHTSA ID: 10118152 TSB ID: SSM73285 Heads up display does not display cruise control value below 20mph or 20kph |
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09/26/17 | Electrical and Air Conditioning | NHTSA ID: 10118154 TSB ID: JTB00557NAS1 Adaptive dynamics fault message displayed in instrument cluster |
09/26/17 | Electrical and Air Conditioning | NHTSA ID: 10118163 TSB ID: JTB00549NAS1 Situation: the front parking aid system may sound when no objects are nearby the vehicle. |
09/26/17 | Electrical and Air Conditioning | NHTSA ID: 10118164 TSB ID: SSM73310 Issue: sim card does not latch in sim slot or cannot be read. |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10110947 TSB ID: K437NAS2 Situation: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol? touch pro? system. some customers may have experienced infotainment issues and this software upgra |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10110954 TSB ID: SSM73074 Issue: when the vehicle is received it is found that the transit bag is 1) ripped and the sd card is missing. 2) the sd card is for the incorrect region. 3) the sd card is missing but the transit bag is intact. |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10110955 TSB ID: K444NAS1 Situation: an issue has been identified on certain vehicles within the listed affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject to an end of line test and ve |
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08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10110957 TSB ID: 6-341NAS Description of issue: an issue has been identified on a limited number of vehicles within the listed affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject to an |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10110958 TSB ID: 6-339NAS2 Description of issue: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol? touch pro? system. some customers may have experienced infotainment issues and this sof |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10110965 TSB ID: K430NAS1 Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the roof opening glass panel cannot be closed and/or the wind deflector spring may become displaced. |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10110975 TSB ID: SSM72557 When fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae, fk72-19h440 - be, fk72-19h440 - af, fk72-19h440 - bf sdd cannot communicate with th |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10110980 TSB ID: 6-330NAS Description of issue: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the roof opening glass panel cannot be closed and/or the wind deflector spring may become displaced. |
04/19/17 | Electrical and Air Conditioning | NHTSA ID: 10097589 TSB ID: SSM72811 Issue: the touch screen is inoperative with a pop-up message ?input the pin code?. it will also not be possible to open the luggage/tailgate and the glove box. |
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04/19/17 | Electrical and Air Conditioning | NHTSA ID: 10097590 TSB ID: SSM72821 Issue: retailers have reported difficulties when activating the secure digital (sd) memory card for incontrol touch. during the pre-delivery inspection (pdi) process for vehicles fitted with incontrol touch, multiple concerns have been iden |
04/19/17 | Electrical and Air Conditioning | NHTSA ID: 10097591 TSB ID: SSM72823 Issue: customer may experience more than one of the following issue in the operation of their cd: cd won?t eject, incorrect order of ripped cd tracks, intermittent ripping issues, track skipping, no disk shown while attempting to eject, can |
04/19/17 | Electrical and Air Conditioning | NHTSA ID: 10097593 TSB ID: SSM72828 Issue: rotary gear shift module selector operation is unavailable following a low voltage event -accompanied by dtc p085d-97. as a consequence the rotary knob will not rise and so normal operation is prevented. |
03/30/17 | Electrical and Air Conditioning | NHTSA ID: 10096648 TSB ID: 6-307NAS Issue: a potential issue has been identified on a limited number of vehicles listed within the affected vehicle range which may have been manufactured away from process and in some cases the personal subscriber identity module (psim) card i |
03/16/17 | Electrical and Air Conditioning | NHTSA ID: 10095318 TSB ID: K427NAS1 Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have been manufactured away from process and, in some cases, the satellite digital audio radio service three-month tr |
03/16/17 | Electrical and Air Conditioning | NHTSA ID: 10095323 TSB ID: JTB00510NAS2 Situation: in response to customer feedback on the performance of the incontrol? touch pro? system, jaguar land rover has developed a software upgrade. some customers may have experienced infotainment poor performance/reliability and this s |
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03/16/17 | Electrical and Air Conditioning | NHTSA ID: 10095285 TSB ID: SSM73019 Issue: the image processing module a (ipma module, forward looking camera) is being changed unnecessarily and to aid in correctly diagnosing customer issues related to the lane keep assist(lka) and lane departure warning(ldw) features. the |
03/16/17 | Electrical and Air Conditioning | NHTSA ID: 10095301 TSB ID: SSM73025 Issue: customer complaint of 1.no gps signal. 2.no update on current vehicle position on the display. 3.no update to the time displayed. 4.china only might state that the gps page says the gps signal is invalid. |
03/15/17 | Electrical and Air Conditioning | NHTSA ID: 10095103 TSB ID: SSM72960 Issue: tunescan does not operate, scrolling window animation is constantly running. |
03/15/17 | Electrical and Air Conditioning | NHTSA ID: 10095157 TSB ID: SSM72828 Issue: content: this ssm applies to rotary transmission control switch module (tcs) / gear shift module (gsm) in the above applicable model years vehicles. rotary gear shift module selector operation is unavailable following a low voltage e |
03/13/17 | Electrical and Air Conditioning | NHTSA ID: 10094681 TSB ID: JTB00514NAS1 Situation: the compact disc (cd) player will not eject the cd or intermittently skips tracks, cycles quickly through tracks, and 'locks up.' on screen commands and eject cd may also fail to operate. an ignition cycle usually temporarily res |
03/13/17 | Electrical and Air Conditioning | NHTSA ID: 10094779 TSB ID: SSM72921 Issue: a customer may express a concern that the malfunction indicator lamp (mil) is illuminated with diagnostic trouble code (dtc) p025c11 set within the pcm. |
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03/13/17 | Electrical and Air Conditioning | NHTSA ID: 10094790 TSB ID: SSM72875 Issue: homelink universal transmitter not working |
03/13/17 | Electrical and Air Conditioning | NHTSA ID: 10094792 TSB ID: SSM72906 Issue: when running either; ?configure new module -?incontrol touch pro: infotainment master controller? or, ??incontrol touch pro - vehicle shared secret?. a message may be displayed on symptom driven diagsnotics (sdd) stating, ?an error o |
03/10/17 | Electrical and Air Conditioning | NHTSA ID: 10094638 TSB ID: SSM72908 Issue: incomplete vehicle data transfer to siriusxm creating delays when customers wish to activate the sirius xm satellite radio and subscribe to the service. |
03/10/17 | Electrical and Air Conditioning | NHTSA ID: 10094566 TSB ID: SSM72910 Issue: diagnostic trouble code (dtc) u001187 ?medium speed can communication bus performance ? missing message? may be noted in the auxiliary control module (aucm) during a symptom driven diagnostics (sdd) fault code read. |
03/10/17 | Electrical and Air Conditioning | NHTSA ID: 10094574 TSB ID: SSM72913 Issue: vehicles fitted with incontrol touch. touchscreen goes into re-cycle mode (re-boots) when the ignition is switched to on. |
03/10/17 | Electrical and Air Conditioning | NHTSA ID: 10094579 TSB ID: SSM72913 Issue: vehicles fitted with incontrol touch. touchscreen goes into re-cycle mode (re-boots) when the ignition is switched to on. |
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03/10/17 | Electrical and Air Conditioning | NHTSA ID: 10094584 TSB ID: SSM72925 Issue: exterior door mirror dip position does not always return to previously set position when reverse gear is engaged and then changed back to drive. |
03/09/17 | Electrical and Air Conditioning | NHTSA ID: 10094451 TSB ID: JTB00510NAS1 Situation: one or more of the following incontrol? touch pro? features may not function as expected: ? cd player performance;? unable to use the hard key to go to previous track; must use the soft key or steering wheel button to complete th |
03/09/17 | Electrical and Air Conditioning | NHTSA ID: 10094539 TSB ID: SSM72906 Issue: when running either; ?configure new module -?incontrol touch pro: infotainment master controller? or, ??incontrol touch pro - vehicle shared secret?. a message may be displayed on symptom driven diagsnotics (sdd) stating, ?an error o |
03/09/17 | Electrical and Air Conditioning | NHTSA ID: 10094466 TSB ID: K414NAS1 Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have been manufactured away from process and in some cases the personal subscriber identity module (psim) card integ |
03/09/17 | Electrical and Air Conditioning | NHTSA ID: 10094478 TSB ID: SSM72655 Issue: when in a radio function such as fm, am, dab/hd the following behaviour is seen: when making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from fm to dab) ther |
02/27/17 | Electrical and Air Conditioning | NHTSA ID: 10093082 TSB ID: JTB00380NAS3 Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly. |
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09/13/16 | Electrical and Air Conditioning | NHTSA ID: 10079820 TSB ID: SSM-72797 Issue: report of intermittent or no camera image when selecting reverse gear rear, black screen. |
09/01/16 | Electrical and Air Conditioning | NHTSA ID: 10079041 TSB ID: JTB-00419NAS-1 Situation: the surface of the instrument cluster lens may be damaged or marked. cause: a lower-level service repair part is now available in the event damage or marking is caused by an object impacting against the lens and/or staining/di |
04/23/18 | Other | NHTSA ID: 10134968 TSB ID: SFCC_08MAR18 Jaguar land rover shop foreman conference call |
04/02/18 | Other | NHTSA ID: 10131575 TSB ID: SSM73381 Issue: body panel(s)unibody |
01/29/18 | Other | NHTSA ID: 10127619 TSB ID: SFCC_14DEC17 Presentation from dealer shop foreman conference call |
01/29/18 | Other | NHTSA ID: 10127581 TSB ID: SSM73671 A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged |
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01/29/18 | Other | NHTSA ID: 10127609 TSB ID: SSM73511 Issue: jaguar headlining cleaning products |
01/29/18 | Other | NHTSA ID: 10127612 TSB ID: SSM73473 Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle |
01/29/18 | Other | NHTSA ID: 10127613 TSB ID: SSM73473 Attachm Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle |
01/22/18 | Other | NHTSA ID: 10127295 TSB ID: SSM73511 Issue: jaguar headlining cleaning products |
01/16/18 | Other | NHTSA ID: 10127113 TSB ID: JTB00577NAS1 A rubbing noise from the front of the vehicle at low speeds may be evident. |
01/16/18 | Other | NHTSA ID: 10127103 TSB ID: JTB00590NAS1 A rattle noise from underneath the vehicle may be evident. |
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11/13/17 | Other | NHTSA ID: 10123468 TSB ID: JTB00591NAS1 Situation: the front seat backrest cover and/or seat cushion cover may exhibit premature cosmetic wear. this affects only vehicles with light oyster color seat trim. |
11/13/17 | Other | NHTSA ID: 10123470 TSB ID: JTB00582NAS1 Situation: only on vehicles with standard front bumpers, the front bumper lower center lip may distort at high speed, detach from the front bumper, and/or create a noise from the front of the vehicle at high speed. |
11/13/17 | Other | NHTSA ID: 10123472 TSB ID: JTB00592NAS1 Situation: the lighting control switch and/or the wiper control switch may not operate or operates intermittently. |
10/21/17 | Other | NHTSA ID: 10120493 TSB ID: SSM73473 Issue: vehicle user reports a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle. |
10/21/17 | Other | NHTSA ID: 10120496 TSB ID: SSM73492 Issue: a customer may report a concern relating to a noise from the right hand front wheel area at slow speeds. the noise is more evident when a slight steering input is applied to the steering wheel. the noise may be evident up to speeds o |
10/21/17 | Other | NHTSA ID: 10120499 TSB ID: JTB00567NAS1 Situation: a creak noise may be evident from the front bulkhead. |
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10/14/17 | Other | NHTSA ID: 10119570 TSB ID: SSM73554 Issue: park distance control (pdc) audio tones inconsistent with visual display. |
10/04/17 | Other | NHTSA ID: 10118501 TSB ID: SSM72926 Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40?) appearing. |
10/04/17 | Other | NHTSA ID: 10118502 TSB ID: JTB00553NAS1 Situation: the roof blind may not open correctly. upon diagnosis, diagnostic trouble code (dtc) b13cb-87 may be stored. |
09/26/17 | Other | NHTSA ID: 10118148 TSB ID: K444NAS2 Tcu security key was not subject to end of line test and verification |
09/26/17 | Other | NHTSA ID: 10118150 TSB ID: K455NAS1 Usb network between usb hub and digital disc player does not match specification |
09/26/17 | Other | NHTSA ID: 10118153 TSB ID: SSM73298 Tcu fails activation and dtc u2109 flagged |
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09/26/17 | Other | NHTSA ID: 10118155 TSB ID: SSM73201 Dtcs may be flagged p0404-77/84, p042e-72 or p042f-73 |
09/26/17 | Other | NHTSA ID: 10118159 TSB ID: SSM73304 Issue: customers may report the engine management light (mil) is illuminated with the possibility of a ?traction reduced - 2 wheel drive only? warning message displayed within the instrument cluster message centre and dtc?s p1888-18, p188 |
08/10/17 | Other | NHTSA ID: 10110951 TSB ID: JTB00534NAS Situation: the windows may not lower/raise when using the driver's door switchpack. upon diagnosis, diagnostic trouble code (dtc) u200d-11 is found to be stored in the driver door module (ddm). |
08/10/17 | Other | NHTSA ID: 10110964 TSB ID: K417NAS1 Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have been manufactured away from process and in some cases a metallic 'creak' noise may be heard from the rear wheel |
08/10/17 | Other | NHTSA ID: 10110981 TSB ID: 6-331NAS Description of issue: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have been manufactured away from process and in some cases a metallic 'creak' noise may be heard from the |
04/19/17 | Other | NHTSA ID: 10097577 TSB ID: JTB00461NAS1 Situation: the front overhead console sunglasses holder may appear to be distorted and will not latch correctly in certain conditions. |
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04/05/17 | Other | NHTSA ID: 10096920 TSB ID: JTB00492NAS1 Situation: the auto stop/start system may be inoperative. |
03/22/17 | Other | NHTSA ID: 10096195 TSB ID: SSM72748 Issue: towing eye cover/s missing or damaged |
03/16/17 | Other | NHTSA ID: 10095310 TSB ID: K396NAS1 Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where it has been reported that under specific driving conditions, the driver may inadvertently press the accelerator and brake |
03/16/17 | Other | NHTSA ID: 10095402 TSB ID: SSM72557 Issue: when fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae, fk72-19h440 - be, fk72-19h440 - af, fk72-19h440 - bf sdd cannot communicate |
03/16/17 | Other | NHTSA ID: 10095281 TSB ID: K441NAS1 Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the all surface progress control feature does not operate as expected (feature selected from standstill but vehicle does |
03/15/17 | Other | NHTSA ID: 10095104 TSB ID: SSM72971 Issue: customers may experience incontrol touch pro not displaying audio track artwork on the touch screen (ts) when using a universal serial bus (usb) flash drive, compact disc (cd), external media storage device or infotainment master con |
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03/15/17 | Other | NHTSA ID: 10095121 TSB ID: K434NAS1 Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience a malfunction indicator lamp (mil) being illuminated. diagnosis may identify p025c-11 diagnostic trouble c |
03/15/17 | Other | NHTSA ID: 10095200 TSB ID: JTB00499NAS3 Situation: a 'creak' noise may be evident from the rear of the vehicle while driving. |
03/15/17 | Other | NHTSA ID: 10095217 TSB ID: K434NAS2 Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience a malfunction indicator lamp (mil) being illuminated. diagnosis may identify p025c-11 diagnostic trouble c |
03/15/17 | Other | NHTSA ID: 10095222 TSB ID: K434NAS3 Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience a malfunction indicator lamp (mil) being illuminated. diagnosis may identify p025c-11 diagnostic trouble c |
03/15/17 | Other | NHTSA ID: 10095229 TSB ID: K432 UPS7116-3BN Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the chassis mount vacuum pipe assembly has been identified as having the potential to move downwards along its securing p |
03/13/17 | Other | NHTSA ID: 10094774 TSB ID: JTB00217NAS2 Situation: the rearmost section (in front of the rear wheel) of the rocker panel(s) may show signs of stone chipping. |
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03/10/17 | Other | NHTSA ID: 10094602 TSB ID: JTB00503NAS1 Situation: on vehicles fitted with adjustable second row seat backrests, a gap greater than 2mm may be evident between the seatbelt chute trim and where it meets the c-pillar trim. |
03/10/17 | Other | NHTSA ID: 10094594 TSB ID: JTB00380NAS4 Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly. |
03/09/17 | Other | NHTSA ID: 10094445 TSB ID: JTB00510NAS1 Situation: one or more of the following incontrol? touch pro? features may not function as expected: ? cd player performance;? unable to use the hard key to go to previous track; must use the soft key or steering wheel button to complete th |
03/09/17 | Other | NHTSA ID: 10094543 TSB ID: K413NAS1 Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where after a period of heavy duty towing a ?knock? or rattle may be detected due to the fixing potentially becoming loose. |
03/09/17 | Other | NHTSA ID: 10094520 TSB ID: SSM72893 Issue: rear door alignment not as expected. |
09/13/16 | Other | NHTSA ID: 10079845 TSB ID: JTB-00502-NAS1 Situation: vertical scratches may be evident on the door windows. |
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09/01/16 | Other | NHTSA ID: 10079081 TSB ID: SSM-71989 Issue: customer complains of damage/marking on the surface of the vehicle?s instrument pack lens. cause: damage/marking caused by object impact against the lens. staining/discoloration contamination caused by using any type of cleaning |