

TSB Date | Problem Area | TSB Text |
04/23/18 | NHTSA ID: 10134982 TSB ID: SSM73789 Issue: the customer may experience a whirring/grinding noise while cranking the engine. in some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos |
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04/23/18 | NHTSA ID: 10134983 TSB ID: SSM73789 Attachm Issue: the customer may experience a whirring/grinding noise while cranking the engine. in some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos |
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04/23/18 | NHTSA ID: 10134984 TSB ID: SSM73789 Attachm Issue: the customer may experience a whirring/grinding noise while cranking the engine. in some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos |
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04/23/18 | NHTSA ID: 10134985 TSB ID: SSM73789 Attachm Issue: the customer may experience a whirring/grinding noise while cranking the engine. in some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos |
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04/23/18 | NHTSA ID: 10134986 TSB ID: SSM73789 Attachm Issue: the customer may experience a whirring/grinding noise while cranking the engine. in some cases the vehicle will not crank in addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos |
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04/02/18 | NHTSA ID: 10131574 TSB ID: SSM73067 Issue: jlr is investigating 3.0l & 5.0l supercharger noise, post vin's on jtb00349v2 & jtb00356v2. |
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04/02/18 | NHTSA ID: 10131581 TSB ID: SSM72933 Issue: a customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. this issue is affecting x260, x760 and x761. |
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01/29/18 | NHTSA ID: 10127575 TSB ID: SSM72865 Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement. |
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01/29/18 | NHTSA ID: 10127576 TSB ID: SSM72865 Attachm Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement. |
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01/29/18 | NHTSA ID: 10127583 TSB ID: SSM73603 Issue: fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with diesel fuel. |
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01/29/18 | NHTSA ID: 10127585 TSB ID: SSM73599 Issue: in cold weather (below -15 degrees celsius / 5 degrees fahrenheit) diesel engines can experience difficulties with starting or engine running. this can lead to roadside assistance being necessary. |
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01/29/18 | NHTSA ID: 10127586 TSB ID: JTB00556NAS1 The electric cooling fans may continue to operate, causing a noise from the engine compartment. the engine malfunction indicator lamp (mil) may also be illuminated with diagnostic trouble code (dtc) p0116-24 stored. |
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01/29/18 | NHTSA ID: 10127610 TSB ID: SSM73542 Issue: rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun. |
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01/29/18 | NHTSA ID: 10127611 TSB ID: SSM73201 Issue: customer may report mil (malfunction indicator light) and / or a restricted performance warning on their instrument display. dtc's may be flagged p0404-77/84, p042e-72 or p042f-73 applicable to 16my onwards for ingenium 2.0d & 3.0 td |
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01/22/18 | NHTSA ID: 10127281 TSB ID: SSM72865 Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement. |
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01/22/18 | NHTSA ID: 10127282 TSB ID: SSM72865 Attachm Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement. |
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01/22/18 | NHTSA ID: 10127289 TSB ID: SSM73603 Issue: fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with diesel fuel. |
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01/22/18 | NHTSA ID: 10127291 TSB ID: SSM73599 Issue: in cold weather (below -15 degrees celsius / 5 degrees fahrenheit) diesel engines can experience difficulties with starting or engine running. this can lead to roadside assistance being necessary. |
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01/22/18 | NHTSA ID: 10127293 TSB ID: JA17TE-09 Temporary suspension of 17c next generation infotainment (ngi) download |
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01/22/18 | NHTSA ID: 10127296 TSB ID: SSM73542 Issue: rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun. |
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01/22/18 | NHTSA ID: 10127298 TSB ID: SSM73473 Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle |
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01/22/18 | NHTSA ID: 10127299 TSB ID: SSM73473 Attachm Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle |
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11/16/17 | NHTSA ID: 10124197 TSB ID: SSM58558 Issue: submitting a brake noise epqr |
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10/14/17 | NHTSA ID: 10119545 TSB ID: H008NAS1 Situation: an issue has been identified on certain vehicles within the listed affected vehicle range may experience loss of power assist to the steering, most likely at low speed in parking-type maneuvers. |
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10/14/17 | NHTSA ID: 10119549 TSB ID: 6-359NAS Description of issue: an issue has been identified on a limited number of jaguar vehicles within the listed affected vehicle range may experience loss of power assist to the steering, most likely at low speed in parking-type maneuvers. |
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10/14/17 | NHTSA ID: 10119556 TSB ID: SSM72933 issue: a customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. this issue is affecting x260, x760 and x761. |
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10/04/17 | NHTSA ID: 10118503 TSB ID: SSM73473 Issue: vehicle user reports a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle. |
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09/26/17 | NHTSA ID: 10118147 TSB ID: JTB00551NAS1 A rubbing noise from the engine compartment may be evident |
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09/26/17 | NHTSA ID: 10118151 TSB ID: SSM73249 Coolant leaking from coolant resrvior cap |
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09/26/17 | NHTSA ID: 10118160 TSB ID: SSM72933 issue: a customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. this issue is affecting x260, x760 and x761. |
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08/10/17 | NHTSA ID: 10110942 TSB ID: K410NAS2 Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the evaporative emission canister hose may show signs of ozone cracking. |
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08/10/17 | NHTSA ID: 10110943 TSB ID: JTB00423NAS2 Situation: a 'humming' noise may be evident from the engine when the engine is idling. |
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08/10/17 | NHTSA ID: 10110956 TSB ID: SSM73094 Issue: excessive vibration of vehicle and exhaust system when stationary at idle and/or dtc p245b-84 (dtc will only be present on 2.0 diesel engines). |
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08/10/17 | NHTSA ID: 10110961 TSB ID: 6-329NAS2 Description of issue: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the evaporative emission canister hose may show signs of ozone cracking. |
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08/10/17 | NHTSA ID: 10110963 TSB ID: K410NAS1 Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the evaporative emission canister hose may show signs of ozone cracking. |
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08/10/17 | NHTSA ID: 10110969 TSB ID: SSM73035 Issue: warranty claims are being submitted for abs modulator replacement, when the dtc present on the vehicle indicates a specific diagnostic path to be taken, and not resulting in a requirement for replacement. |
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08/10/17 | NHTSA ID: 10110971 TSB ID: JTB00518NAS2 Situation: an engine coolant leak may be evident from the engine coolant expansion tank filler neck. this may be accompanied by steam from under the hood and/or an engine overheat message displayed on the instrument cluster. |
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08/10/17 | NHTSA ID: 10110972 TSB ID: SSM72758 Issue: excessive vibration of vehicle and exhaust system when stationary at idle. |
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08/10/17 | NHTSA ID: 10110974 TSB ID: K445NAS1 Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience low levels of coolant, which can trigger a low coolant level warning and eventually lead to engine overhea |
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08/10/17 | NHTSA ID: 10110983 TSB ID: 6-334NAS Description of issue: a potential issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience low levels of coolant, which can trigger a low coolant level warning and eventually le |
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04/19/17 | NHTSA ID: 10097594 TSB ID: SSM72833 Issue: the ignition lights do not illuminate and the engine will not crank. there is no issue with the locking and unlocking the vehicle. |
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03/16/17 | NHTSA ID: 10095283 TSB ID: SSM72933 Issue: a customer may report a creak / groan noise coming from the lower steering column area. |
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03/16/17 | NHTSA ID: 10095351 TSB ID: SSM73028 Issue: the customer may report a noise from the engine bay. this maybe accompanied with the coolant gauge reading high and/or the charge warning indicator illuminated. investigation finds a concern with the primary idler pulley assembly wh |
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03/15/17 | NHTSA ID: 10095063 TSB ID: JTB00515NAS1 Situation: the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble code (dtc) p025c-11 stored in the powertrain control module (pcm). |
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03/15/17 | NHTSA ID: 10095142 TSB ID: JTB00518NAS1 Situation: an engine coolant leak may be evident from the engine coolant expansion tank filler neck. this may be accompanied by steam from under the hood and/or an engine overheat message displayed on the instrument cluster. |
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03/13/17 | NHTSA ID: 10094841 TSB ID: K402NAS1 Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience a vibration/knocking noise from the rear of the vehicle. |
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03/13/17 | NHTSA ID: 10094783 TSB ID: SSM72936 Issue: a customer may express a concern that the check engine light is illuminated (mil) with dtc p034191 is stored in the powertrain control module (pcm) on ingenium 2.0 diesel (aj200d) engines only. |
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03/09/17 | NHTSA ID: 10094516 TSB ID: SSM72885 Issue: mil illuminated and with dtc p025c-11 for fuel pump module "a" control circuit low - circuit short to ground |
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02/27/17 | NHTSA ID: 10093102 TSB ID: JTB00493NAS2 Situation: a 'howl' noise may be evident from the vehicle at low-speed overrun (between 1,800-1,100 rpm). |
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04/02/18 | Transmission and Drivetrain | NHTSA ID: 10131579 TSB ID: SSM73384 Issue: rear differential oil leak evident from the pinion seal. |
01/22/18 | Transmission and Drivetrain | NHTSA ID: 10127287 TSB ID: SSM73671 A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged |
10/21/17 | Transmission and Drivetrain | NHTSA ID: 10120498 TSB ID: JTB00579NAS1 Situation: one or more of the following may be evident: ? '2 wheel drive only traction reduced' message is displayed on the instrument cluster. ? the malfunction indicator lamp (mil) is illuminated on the instrument cluster. during diagnos |
04/05/17 | Transmission and Drivetrain | NHTSA ID: 10096912 TSB ID: JTB00417NAS3 Situation: an oil leak may be evident from underneath the vehicle or discovered during routine service. |
04/05/17 | Transmission and Drivetrain | NHTSA ID: 10096923 TSB ID: JTB00493NAS1 Situation: a 'howl' noise may be evident from the vehicle at lowspeed overrun (between 1,800-1,100 rpm). |
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03/15/17 | Transmission and Drivetrain | NHTSA ID: 10095150 TSB ID: SSM72828 Issue: content: this ssm applies to rotary transmission control switch module (tcs) / gear shift module (gsm) in the above applicable model years vehicles. rotary gear shift module selector operation is unavailable following a low voltage e |
04/02/18 | Electrical and Air Conditioning | NHTSA ID: 10131577 TSB ID: SSM73410 issue: a technician may want to run the ?powertrain ? transmission module adaption clear? routine, for any vehicle with an 8hp transmission, and will not be able to find the routine within sdd. |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127572 TSB ID: SSM73588 Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127573 TSB ID: SSM73588 Attachm Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127574 TSB ID: SSM73588 Attachm Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127582 TSB ID: SSM73671 Attachm A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged |
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01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127587 TSB ID: JA17TE-09 Temporary suspension of 17c next generation infotainment (ngi) download |
01/29/18 | Electrical and Air Conditioning | NHTSA ID: 10127608 TSB ID: SSM73700 Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi |
01/22/18 | Electrical and Air Conditioning | NHTSA ID: 10127278 TSB ID: SSM73588 Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours |
01/22/18 | Electrical and Air Conditioning | NHTSA ID: 10127279 TSB ID: SSM73588 Attachm Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours |
01/22/18 | Electrical and Air Conditioning | NHTSA ID: 10127280 TSB ID: SSM73588 Attachm Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours |
01/22/18 | Electrical and Air Conditioning | NHTSA ID: 10127294 TSB ID: SSM73700 Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi |
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01/22/18 | Electrical and Air Conditioning | NHTSA ID: 10127297 TSB ID: SSM73201 Issue: customer may report mil (malfunction indicator light) and / or a restricted performance warning on their instrument display. dtc's may be flagged p0404-77/84, p042e-72 or p042f-73 applicable to 16my onwards for ingenium 2.0d & 3.0 td |
01/16/18 | Electrical and Air Conditioning | NHTSA ID: 10127108 TSB ID: SSM73633 Issue: when crossing into a different country in control secure may incorrectly determine that the vehicle has been stolen. this will result in the telematics service provider (tsp) contacting the customer to confirm if theft has occurred |
01/16/18 | Electrical and Air Conditioning | NHTSA ID: 10127111 TSB ID: JTB00492NAS3 The auto stop/start system may be inoperative. |
12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125483 TSB ID: SSM73588 Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours. |
12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125484 TSB ID: SSM73588 Attachm Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours. |
12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125485 TSB ID: SSM73588 Attachm Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours. |
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12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125489 TSB ID: JTB00593NAS2 In response to customer feedback on the performance of the incontrol? touch pro? system, jaguar land rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? introduction of text message |
12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125490 TSB ID: JTB00547NAS2 The anti-lock brake system (abs) warning light may be illuminated in the instrument cluster. upon further inspection, diagnostic trouble code (dtc) c0031-2f, c0031-29, c0031-31, c0031-62, c0034-2f, c0034-29, c0034-41, and/or c0034-62 may be |
11/16/17 | Electrical and Air Conditioning | NHTSA ID: 10124198 TSB ID: JTB00552NAS4 Situation: in response to customer feedback on the performance of the incontrol? touch pro? system, jaguar land rover has developed a software upgrade. customers may have experienced infotainment poor performance/reliability and this softwa |
11/16/17 | Electrical and Air Conditioning | NHTSA ID: 10124200 TSB ID: SSM73588 Issue: customers may report a flat battery or ?low battery - please start engine? message after the vehicle has been standing for 24 to 60 hours. |
11/16/17 | Electrical and Air Conditioning | NHTSA ID: 10124201 TSB ID: 6-341NAS2 Description of issue:an issue has been identified on a limited number of vehicles within the listed affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject to an e |
11/16/17 | Electrical and Air Conditioning | NHTSA ID: 10124202 TSB ID: K444NAS3 Situation: an issue has been identified on certain vehicles within the listed affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject to an end of line test and ve |
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11/13/17 | Electrical and Air Conditioning | NHTSA ID: 10123469 TSB ID: JTB00595NAS1 Situation: the windshield finisher may be loose and/or wind noise may be evident from the a-pillar area. |
11/13/17 | Electrical and Air Conditioning | NHTSA ID: 10123473 TSB ID: JTB00593NAS1 Situation: in response to customer feedback on the performance of the incontrol? touch pro? system, jaguar land rover has developed a software upgrade designed to enhance/introduce the following features and functions:? introduction of text |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10120497 TSB ID: JTB00575NAS1 Situation: on vehicles fitted with the incontrol? touch? information and entertainment system, the system may intermittently and without user input 'reset' -- the touchsceen will become blank and then display the jaguar logo. |
10/21/17 | Electrical and Air Conditioning | NHTSA ID: 10120500 TSB ID: SSM73543 Issue: the solid state drive (ssd) within the infotainment master controller (imc) fails on vehicles fitted with incontrol touch pro audio systems which causes navigation, speech and media library to be unavailable to the customer with the |
10/14/17 | Electrical and Air Conditioning | NHTSA ID: 10119548 TSB ID: 6-339NAS Description of issue: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol? touch pro? system. some customers may have experienced infotainment issues and this sof |
10/14/17 | Electrical and Air Conditioning | NHTSA ID: 10119551 TSB ID: 6-349NAS Description of issue: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have a cable assembly for the usb network between the usb hub and the digital disc player that does not ma |
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10/14/17 | Electrical and Air Conditioning | NHTSA ID: 10119560 TSB ID: SSM73298 Issue: technician may report one of the following conditions during or post pdi: dtc u2109-09 (back up battery component failures) during pdi it may not be possible to activate telematics services vehicle message centre may display "sos lim |
10/14/17 | Electrical and Air Conditioning | NHTSA ID: 10119565 TSB ID: JTB00552NAS3 Situation: in response to customer feedback on the performance of the incontrol? touch pro? system, jaguar land rover has developed a software upgrade. customers may have experienced infotainment poor performance/reliability and this softwa |
10/14/17 | Electrical and Air Conditioning | NHTSA ID: 10119566 TSB ID: JTB00572NAS1 Situation: the engine malfunction indicator lamp (mil) may be illuminated and the message 'restricted performance' may be displayed on the instrument cluster (ic). upon further diagnosis, diagnostic trouble code (dtc) p062f is stored in the |
10/14/17 | Electrical and Air Conditioning | NHTSA ID: 10119567 TSB ID: JTB00578NAS1 Situation: the keyless entry system lock function may not operate or operates intermittently. |
10/14/17 | Electrical and Air Conditioning | NHTSA ID: 10119569 TSB ID: SSM73095 Issue: ingenium i4 2.0l diesel vehicles which are logging p026a-77 - charge air cooler efficiency below threshold and p023b-11 - charge air cooler coolant pump control circuit low - circuit short to ground within the powertrain control modu |
10/04/17 | Electrical and Air Conditioning | NHTSA ID: 10118499 TSB ID: SSM73139 Issue: users might be experiencing an issue where the navigation guidance may not work. when navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation. |
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10/04/17 | Electrical and Air Conditioning | NHTSA ID: 10118500 TSB ID: K437NAS5 Situation: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol? touch pro? system. some customers may have experienced infotainment issues and this software upgra |
10/04/17 | Electrical and Air Conditioning | NHTSA ID: 10118505 TSB ID: K455NAS3 Situation: an issue has been identified on certain vehicles within the listed affected vehicle range which may have a cable assembly for the usb network between the usb hub and the digital disc player that does not match the specification r |
09/26/17 | Electrical and Air Conditioning | NHTSA ID: 10118142 TSB ID: 6-349NAS Description of issue an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have a cable assembly for the usb network between the usb hub and the digital disc player that does not |
09/26/17 | Electrical and Air Conditioning | NHTSA ID: 10118152 TSB ID: SSM73285 Heads up display does not display cruise control value below 20mph or 20kph |
09/26/17 | Electrical and Air Conditioning | NHTSA ID: 10118154 TSB ID: JTB00557NAS1 Adaptive dynamics fault message displayed in instrument cluster |
09/26/17 | Electrical and Air Conditioning | NHTSA ID: 10118161 TSB ID: SSM72354 issue: instrument cluster displays aeb initializing message (image processing module a (ipma) - dtc c1001-49 flagged). |
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09/26/17 | Electrical and Air Conditioning | NHTSA ID: 10118164 TSB ID: SSM73310 Issue: sim card does not latch in sim slot or cannot be read. |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10110944 TSB ID: JTB00512NAS2 Situation: the clock display on the touch screen and the instrument cluster appears to 'lose' approximately 2-3 minutes per month and requires a reset on a regular basis. |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10110947 TSB ID: K437NAS2 Situation: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol? touch pro? system. some customers may have experienced infotainment issues and this software upgra |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10110954 TSB ID: SSM73074 Issue: when the vehicle is received it is found that the transit bag is 1) ripped and the sd card is missing. 2) the sd card is for the incorrect region. 3) the sd card is missing but the transit bag is intact. |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10110955 TSB ID: K444NAS1 Situation: an issue has been identified on certain vehicles within the listed affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject to an end of line test and ve |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10110957 TSB ID: 6-341NAS Description of issue: an issue has been identified on a limited number of vehicles within the listed affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject to an |
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08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10110958 TSB ID: 6-339NAS2 Description of issue: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol? touch pro? system. some customers may have experienced infotainment issues and this sof |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10110967 TSB ID: JTB00516NAS1 Situation: the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble code (dtc) p0341-91 stored in the powertrain control module (pcm). |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10110975 TSB ID: SSM72557 When fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae, fk72-19h440 - be, fk72-19h440 - af, fk72-19h440 - bf sdd cannot communicate with th |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10110977 TSB ID: K426NAS2 Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the gateway module (gwm) stays awake and keeps the controller area network (can) awake. this constant current drain of 3 |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10110979 TSB ID: SSM73074 Issue: when the vehicle is received it is found that the transit bag is 1) ripped and the sd card is missing. 2) the sd card is for the incorrect region. 3) the sd card is missing but the transit bag is intact. |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10110985 TSB ID: JA16GI-17 Please be advised that service action k426, gateway module (gwm) stay awake - battery drain, has been reinstated with immediate effect. |
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04/19/17 | Electrical and Air Conditioning | NHTSA ID: 10097604 TSB ID: K392NAS1 Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may require an update to the incontrol? touch pro? system to address the following intermittent issues: ? system 'freezes |
04/19/17 | Electrical and Air Conditioning | NHTSA ID: 10097589 TSB ID: SSM72811 Issue: the touch screen is inoperative with a pop-up message ?input the pin code?. it will also not be possible to open the luggage/tailgate and the glove box. |
04/19/17 | Electrical and Air Conditioning | NHTSA ID: 10097590 TSB ID: SSM72821 Issue: retailers have reported difficulties when activating the secure digital (sd) memory card for incontrol touch. during the pre-delivery inspection (pdi) process for vehicles fitted with incontrol touch, multiple concerns have been iden |
04/19/17 | Electrical and Air Conditioning | NHTSA ID: 10097591 TSB ID: SSM72823 Issue: customer may experience more than one of the following issue in the operation of their cd: cd won?t eject, incorrect order of ripped cd tracks, intermittent ripping issues, track skipping, no disk shown while attempting to eject, can |
04/19/17 | Electrical and Air Conditioning | NHTSA ID: 10097593 TSB ID: SSM72828 Issue: rotary gear shift module selector operation is unavailable following a low voltage event -accompanied by dtc p085d-97. as a consequence the rotary knob will not rise and so normal operation is prevented. |
04/05/17 | Electrical and Air Conditioning | NHTSA ID: 10096924 TSB ID: SSM72293 Issue: customers or technicians may report that the hvac cabin temperature control does not function correctly and is stuck at 22 degrees centigrade or 72 degrees fahrenheit. customer or technician may also see the message ?a/c system in hi |
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03/30/17 | Electrical and Air Conditioning | NHTSA ID: 10096648 TSB ID: 6-307NAS Issue: a potential issue has been identified on a limited number of vehicles listed within the affected vehicle range which may have been manufactured away from process and in some cases the personal subscriber identity module (psim) card i |
03/16/17 | Electrical and Air Conditioning | NHTSA ID: 10095323 TSB ID: JTB00510NAS2 Situation: in response to customer feedback on the performance of the incontrol? touch pro? system, jaguar land rover has developed a software upgrade. some customers may have experienced infotainment poor performance/reliability and this s |
03/16/17 | Electrical and Air Conditioning | NHTSA ID: 10095285 TSB ID: SSM73019 Issue: the image processing module a (ipma module, forward looking camera) is being changed unnecessarily and to aid in correctly diagnosing customer issues related to the lane keep assist(lka) and lane departure warning(ldw) features. the |
03/16/17 | Electrical and Air Conditioning | NHTSA ID: 10095301 TSB ID: SSM73025 Issue: customer complaint of 1.no gps signal. 2.no update on current vehicle position on the display. 3.no update to the time displayed. 4.china only might state that the gps page says the gps signal is invalid. |
03/15/17 | Electrical and Air Conditioning | NHTSA ID: 10095103 TSB ID: SSM72960 Issue: tunescan does not operate, scrolling window animation is constantly running. |
03/15/17 | Electrical and Air Conditioning | NHTSA ID: 10095236 TSB ID: SSM72878 Issue: after completing any modification to the car configuration file (ccf) on the vehicles mentioned in this ssm either of the two issues below can occur: the diagnostic trouble codes (dtcs) u2300-62 or u2300-54 is stored in the body cont |
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03/15/17 | Electrical and Air Conditioning | NHTSA ID: 10095157 TSB ID: SSM72828 Issue: content: this ssm applies to rotary transmission control switch module (tcs) / gear shift module (gsm) in the above applicable model years vehicles. rotary gear shift module selector operation is unavailable following a low voltage e |
03/13/17 | Electrical and Air Conditioning | NHTSA ID: 10094681 TSB ID: JTB00514NAS1 Situation: the compact disc (cd) player will not eject the cd or intermittently skips tracks, cycles quickly through tracks, and 'locks up.' on screen commands and eject cd may also fail to operate. an ignition cycle usually temporarily res |
03/13/17 | Electrical and Air Conditioning | NHTSA ID: 10094779 TSB ID: SSM72921 Issue: a customer may express a concern that the malfunction indicator lamp (mil) is illuminated with diagnostic trouble code (dtc) p025c11 set within the pcm. |
03/13/17 | Electrical and Air Conditioning | NHTSA ID: 10094792 TSB ID: SSM72906 Issue: when running either; ?configure new module -?incontrol touch pro: infotainment master controller? or, ??incontrol touch pro - vehicle shared secret?. a message may be displayed on symptom driven diagsnotics (sdd) stating, ?an error o |
03/10/17 | Electrical and Air Conditioning | NHTSA ID: 10094644 TSB ID: K392NAS3 Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may require an update to the incontrol? touch pro? system to address the following intermittent issues: ? system 'freezes |
03/10/17 | Electrical and Air Conditioning | NHTSA ID: 10094566 TSB ID: SSM72910 Issue: diagnostic trouble code (dtc) u001187 ?medium speed can communication bus performance ? missing message? may be noted in the auxiliary control module (aucm) during a symptom driven diagnostics (sdd) fault code read. |
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03/10/17 | Electrical and Air Conditioning | NHTSA ID: 10094574 TSB ID: SSM72913 Issue: vehicles fitted with incontrol touch. touchscreen goes into re-cycle mode (re-boots) when the ignition is switched to on. |
03/10/17 | Electrical and Air Conditioning | NHTSA ID: 10094579 TSB ID: SSM72913 Issue: vehicles fitted with incontrol touch. touchscreen goes into re-cycle mode (re-boots) when the ignition is switched to on. |
03/09/17 | Electrical and Air Conditioning | NHTSA ID: 10094451 TSB ID: JTB00510NAS1 Situation: one or more of the following incontrol? touch pro? features may not function as expected: ? cd player performance;? unable to use the hard key to go to previous track; must use the soft key or steering wheel button to complete th |
03/09/17 | Electrical and Air Conditioning | NHTSA ID: 10094456 TSB ID: K392NAS2 Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may require an update to the incontrol? touch pro? system to address the following intermittent issues:? system 'freezes' |
03/09/17 | Electrical and Air Conditioning | NHTSA ID: 10094539 TSB ID: SSM72906 Issue: when running either; ?configure new module -?incontrol touch pro: infotainment master controller? or, ??incontrol touch pro - vehicle shared secret?. a message may be displayed on symptom driven diagsnotics (sdd) stating, ?an error o |
03/09/17 | Electrical and Air Conditioning | NHTSA ID: 10094466 TSB ID: K414NAS1 Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have been manufactured away from process and in some cases the personal subscriber identity module (psim) card integ |
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03/09/17 | Electrical and Air Conditioning | NHTSA ID: 10094478 TSB ID: SSM72655 Issue: when in a radio function such as fm, am, dab/hd the following behaviour is seen: when making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from fm to dab) ther |
03/09/17 | Electrical and Air Conditioning | NHTSA ID: 10094508 TSB ID: SSM72878 Issue: after completing any modification to the car configuration file (ccf) on the vehicles mentioned in this ssm either of the two issues below can occur: the diagnostic trouble codes (dtcs) u2300-62 or u2300-54 is stored in the body cont |
02/27/17 | Electrical and Air Conditioning | NHTSA ID: 10093082 TSB ID: JTB00380NAS3 Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly. |
09/02/16 | Electrical and Air Conditioning | NHTSA ID: 10079244 TSB ID: JTB-00311-NAS-1 Situation: an odor may be present when the climate control system is switched 'on'. cause: this may be caused by mold spore accumulation / build-up in the evaporator core. |
04/23/18 | Other | NHTSA ID: 10134966 TSB ID: JTB00528NAS3 A 'click' / 'creak' noise may be evident from the top of the a-pillar area or the front of the roof opening panel. |
04/23/18 | Other | NHTSA ID: 10134968 TSB ID: SFCC_08MAR18 Jaguar land rover shop foreman conference call |
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04/23/18 | Other | NHTSA ID: 10134970 TSB ID: SFCC_08MAR18_05 Tcu water ingress |
04/02/18 | Other | NHTSA ID: 10131575 TSB ID: SSM73381 Issue: body panel(s)unibody |
04/02/18 | Other | NHTSA ID: 10131576 TSB ID: SSM72498 Issue: wheel stud failures (fractures). |
01/29/18 | Other | NHTSA ID: 10127619 TSB ID: SFCC_14DEC17 Presentation from dealer shop foreman conference call |
01/29/18 | Other | NHTSA ID: 10127581 TSB ID: SSM73671 A customer may report one or more of: ?lack of power ?restricted performance displayed on instrument cluster (ic) ?malfunction indicator light (mil) appears on instrument cluster (ic). one or more of the following dtc?s may also be logged |
01/29/18 | Other | NHTSA ID: 10127609 TSB ID: SSM73511 Issue: jaguar headlining cleaning products |
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01/29/18 | Other | NHTSA ID: 10127612 TSB ID: SSM73473 Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle |
01/29/18 | Other | NHTSA ID: 10127613 TSB ID: SSM73473 Attachm Issue: at pdi there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle |
01/22/18 | Other | NHTSA ID: 10127295 TSB ID: SSM73511 Issue: jaguar headlining cleaning products |
01/16/18 | Other | NHTSA ID: 10127109 TSB ID: SSM73636 Issue: there is a possibility that some xf vehicles within the vin range above - ordered with 'black pack' option - have the front bumper trims and other features incorrectly built against the ordered specification. |
01/16/18 | Other | NHTSA ID: 10127103 TSB ID: JTB00590NAS1 A rattle noise from underneath the vehicle may be evident. |
11/13/17 | Other | NHTSA ID: 10123466 TSB ID: JTB00571NAS1 Situation: a creak noise may be evident from the a-pillar and/or b-pillar area when opening a front or rear door. |
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11/13/17 | Other | NHTSA ID: 10123468 TSB ID: JTB00591NAS1 Situation: the front seat backrest cover and/or seat cushion cover may exhibit premature cosmetic wear. this affects only vehicles with light oyster color seat trim. |
11/13/17 | Other | NHTSA ID: 10123472 TSB ID: JTB00592NAS1 Situation: the lighting control switch and/or the wiper control switch may not operate or operates intermittently. |
10/21/17 | Other | NHTSA ID: 10120493 TSB ID: SSM73473 Issue: vehicle user reports a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). noise is audible outside and inside the vehicle. |
10/21/17 | Other | NHTSA ID: 10120495 TSB ID: JTB00573NAS1 Situation: when installing the removable rear quarter window to the vehicle, it may be difficult to operate the locking lever. |
10/14/17 | Other | NHTSA ID: 10119564 TSB ID: JTB00528NAS2 Situation: a 'click' / 'creak' noise may be evident from the top of the a-pillar area or the front of the roof opening panel. |
10/14/17 | Other | NHTSA ID: 10119570 TSB ID: SSM73554 Issue: park distance control (pdc) audio tones inconsistent with visual display. |
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10/04/17 | Other | NHTSA ID: 10118501 TSB ID: SSM72926 Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40?) appearing. |
10/04/17 | Other | NHTSA ID: 10118502 TSB ID: JTB00553NAS1 Situation: the roof blind may not open correctly. upon diagnosis, diagnostic trouble code (dtc) b13cb-87 may be stored. |
09/26/17 | Other | NHTSA ID: 10118148 TSB ID: K444NAS2 Tcu security key was not subject to end of line test and verification |
09/26/17 | Other | NHTSA ID: 10118150 TSB ID: K455NAS1 Usb network between usb hub and digital disc player does not match specification |
09/26/17 | Other | NHTSA ID: 10118153 TSB ID: SSM73298 Tcu fails activation and dtc u2109 flagged |
09/26/17 | Other | NHTSA ID: 10118155 TSB ID: SSM73201 Dtcs may be flagged p0404-77/84, p042e-72 or p042f-73 |
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09/26/17 | Other | NHTSA ID: 10118159 TSB ID: SSM73304 Issue: customers may report the engine management light (mil) is illuminated with the possibility of a ?traction reduced - 2 wheel drive only? warning message displayed within the instrument cluster message centre and dtc?s p1888-18, p188 |
08/10/17 | Other | NHTSA ID: 10110968 TSB ID: JTB00528NAS1 Situation: a 'click' / 'creak' noise may be evident from the top of the 'a' pillar area or the front of the roof opening panel. |
04/19/17 | Other | NHTSA ID: 10097582 TSB ID: K386NAS1 Situation: an issue has been identified on a limited number of vehicles listed within the affected vehicle range where the overhead sunglass holder appears to be distorted and will not latch correctly in certain conditions. |
04/05/17 | Other | NHTSA ID: 10096920 TSB ID: JTB00492NAS1 Situation: the auto stop/start system may be inoperative. |
03/16/17 | Other | NHTSA ID: 10095310 TSB ID: K396NAS1 Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where it has been reported that under specific driving conditions, the driver may inadvertently press the accelerator and brake |
03/16/17 | Other | NHTSA ID: 10095402 TSB ID: SSM72557 Issue: when fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae, fk72-19h440 - be, fk72-19h440 - af, fk72-19h440 - bf sdd cannot communicate |
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03/16/17 | Other | NHTSA ID: 10095281 TSB ID: K441NAS1 Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the all surface progress control feature does not operate as expected (feature selected from standstill but vehicle does |
03/16/17 | Other | NHTSA ID: 10095282 TSB ID: K438NAS1 Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where incontrol? touch phase 3 software is to be introduced to correct a number of issues, including: ? sd card corruption; |
03/15/17 | Other | NHTSA ID: 10095196 TSB ID: JTB00477NAS2 Situation: a rattle noise from the front of the vehicle may be evident when driving over rough roads (cobblestone, damaged roads, etc.) when traveling at low to moderate speed (10-25mph / 16-40km/h). |
03/15/17 | Other | NHTSA ID: 10095062 TSB ID: JTB00505NAS2 Situation: the roof opening panel may not close correctly. note: the roof opening panel may also be referred to as panoramic roof opening panel. |
03/15/17 | Other | NHTSA ID: 10095064 TSB ID: SSM72926 Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40?) appearing. |
03/15/17 | Other | NHTSA ID: 10095081 TSB ID: K432 UPS7116-2BN situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the chassis mount vacuum pipe assembly has been identified as having the potential to move downwards along its securing |
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03/15/17 | Other | NHTSA ID: 10095086 TSB ID: JTB00522NAS1 Situation: only on vehicles with manual luggage compartment lids, the luggage compartment lid may foul the rear bumper when closing, resulting in paint damage to the bumper. |
03/15/17 | Other | NHTSA ID: 10095104 TSB ID: SSM72971 Issue: customers may experience incontrol touch pro not displaying audio track artwork on the touch screen (ts) when using a universal serial bus (usb) flash drive, compact disc (cd), external media storage device or infotainment master con |
03/15/17 | Other | NHTSA ID: 10095121 TSB ID: K434NAS1 Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience a malfunction indicator lamp (mil) being illuminated. diagnosis may identify p025c-11 diagnostic trouble c |
03/15/17 | Other | NHTSA ID: 10095202 TSB ID: JTB00523NAS1 Situation: the luggage compartment lid latch cover may become detached. |
03/15/17 | Other | NHTSA ID: 10095217 TSB ID: K434NAS2 Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience a malfunction indicator lamp (mil) being illuminated. diagnosis may identify p025c-11 diagnostic trouble c |
03/15/17 | Other | NHTSA ID: 10095222 TSB ID: K434NAS3 Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may experience a malfunction indicator lamp (mil) being illuminated. diagnosis may identify p025c-11 diagnostic trouble c |
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03/15/17 | Other | NHTSA ID: 10095229 TSB ID: K432 UPS7116-3BN Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the chassis mount vacuum pipe assembly has been identified as having the potential to move downwards along its securing p |
03/15/17 | Other | NHTSA ID: 10095238 TSB ID: SSM72986 Issue: a customer may present a vehicle with water trapped / sound in its rear door. |
03/13/17 | Other | NHTSA ID: 10094682 TSB ID: SSM72516 Issue: x260 boot spring detaching from body in white bracket and / or spigot bracket. |
03/13/17 | Other | NHTSA ID: 10094741 TSB ID: K423NAS1 System freezes and restarts; loss of favorites, navigation destination must be entered more than once and or mobile phone must be paired more than once. |
03/13/17 | Other | NHTSA ID: 10094761 TSB ID: K424NAS1 Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have been manufactured away from process and could experience a non-start condition only when both smart keys are in |
03/10/17 | Other | NHTSA ID: 10094594 TSB ID: JTB00380NAS4 Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly. |
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03/09/17 | Other | NHTSA ID: 10094445 TSB ID: JTB00510NAS1 Situation: one or more of the following incontrol? touch pro? features may not function as expected: ? cd player performance;? unable to use the hard key to go to previous track; must use the soft key or steering wheel button to complete th |
03/09/17 | Other | NHTSA ID: 10094496 TSB ID: SSM72858 Issue: usa port of entries have seen a recent spike in x260 rear plate plinths losing adhesion, and falling off the vehicle. |