

TSB Date | Problem Area | TSB Text |
01/29/18 | NHTSA ID: 10127618 TSB ID: JTB00349NAS2 A clatter/knock/rattle noise may be heard from the engine. |
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01/22/18 | NHTSA ID: 10127304 TSB ID: JTB00349NAS2 A clatter/knock/rattle noise may be heard from the engine. |
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11/16/17 | NHTSA ID: 10124197 TSB ID: SSM58558 Issue: submitting a brake noise epqr |
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09/26/17 | NHTSA ID: 10118162 TSB ID: JTB00533NAS1 Situation: during an engine cold-start (coolant temperature at or below 75?c / 167?f), the engine may exhibit hard starting, rough idle, poor running, and/or an engine misfire. the engine malfunction indicator lamp (mil) may be illuminat |
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08/10/17 | NHTSA ID: 10110943 TSB ID: JTB00423NAS2 Situation: a 'humming' noise may be evident from the engine when the engine is idling. |
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08/10/17 | NHTSA ID: 10110946 TSB ID: SSM73078 Issue: 13-15my x250 (xf) 2.0l gtdi - repair triggered due to mil light caused by dtc p0420 - mileage up to 80,000 miles (130,000 km) - no previous incidence of misfire dtc's p03xx |
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08/10/17 | NHTSA ID: 10110963 TSB ID: K410NAS1 Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the evaporative emission canister hose may show signs of ozone cracking. |
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04/19/17 | NHTSA ID: 10097598 TSB ID: JTB00415NAS4 Situation: one of the following issues may occur: ? the gear selector led indicator flashes and neutral is involuntarily engaged when coming to a stop. ? the instrument cluster has switched off after an automatic engine stop and driver exit |
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04/19/17 | NHTSA ID: 10097563 TSB ID: K202NAS1 Situation: the transmission control switch (tcs) may fail to rise when the engine start/stop button is pressed (ignition switched 'on'). repeated cycling of the engine start/stop button may temporarily overcome this issue. action: retail |
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04/19/17 | NHTSA ID: 10097566 TSB ID: SSM70478 Issue: customer complaint may identify a turbocharger fault on 2.0 gtdi engines from 12my onwards, which includes re-manufactured units. cause: jlr are currently investigating the possible root causes with the supplier, borg warner tur |
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04/18/17 | NHTSA ID: 10097542 TSB ID: 6-216NAS Description the transmission control switch (tcs) may fail to rise when the engine start/stop button is pressed (ignition switched ?on?) on a limited number of 2013-2014 model year jaguar xf, xj, and xk vehicles within the listed vin rang |
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04/07/17 | NHTSA ID: 10097036 TSB ID: SSM39211 Re-issued dec 2015. issue: fuel injectors clogged leading to poor running / misfires / engine detonation on aj-v8 engines. cause: poor fuel quality or fuel contaminants blocking the holes in the fuel injector. |
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04/07/17 | NHTSA ID: 10097047 TSB ID: SSM71966 Issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation |
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04/07/17 | NHTSA ID: 10097060 TSB ID: SSM72560 Issue: a customer may express a concern that the check engine light is illuminated with dtc p068a-00 is stored in the power train control module (pcm) cause: there is a cpu response time error during the vehicle shutdown procedure, thi |
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04/06/17 | NHTSA ID: 10096993 TSB ID: SSM72617 Coolant expansion tank pressure caps leaking |
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04/05/17 | NHTSA ID: 10096881 TSB ID: JTB00415NAS3 Situation: one of the following issues may occur: ? the gear selector led indicator flashes and neutral is involuntarily engaged when coming to a stop. ? the instrument cluster has switched off after an automatic engine stop and driver |
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04/05/17 | NHTSA ID: 10096887 TSB ID: K309NAS1 Situation: to address concerns with the correct operation of the oxygen (o2) sensors, updated engine control module (ecm) software is required on the models, engine variants, and vehicle identification number (vin) ranges as listed in th |
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04/05/17 | NHTSA ID: 10096901 TSB ID: JTB00267NAS2 Situation: a vibration or shaking sensation coming from different areas of the vehicle may be evident while driving. this may be felt through the steering wheel and/or through the seats/vehicle body. it may, or may not, occur during braking |
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04/04/17 | NHTSA ID: 10096841 TSB ID: 6-248NAS (ISSUE Address concerns with the correct operation of the ozygen (o2) sensors |
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04/04/17 | NHTSA ID: 10096844 TSB ID: JTB00357NAS1 Situation: one or more fo the following issues may be evident when using the smart key: ? engine fails to crank; ? 'smart key not found' message displayed in the instrument cluster; ? vehicle may not unlock / lock when using passive ent |
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03/31/17 | NHTSA ID: 10096761 TSB ID: JTB00440NAS1 Situation: the engine may not start on first press of the start/stop button but will start normally on the second press. cause: this may be caused by a software error. |
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03/31/17 | NHTSA ID: 10096822 TSB ID: JTB00392NAS1 Situation: the engine malfunction indicator lamp (mil) may be illuminated. upon diagnosis, the technician may find diagnostic trouble codes (dtc) relevant to the mid-catalyst and post-catalyst heated oxygen sensors (ho2s) -- p0036, p0037, |
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03/31/17 | NHTSA ID: 10096827 TSB ID: JTB00445NAS1 Situation: a loss of performance may be experienced and/or the engine malfunction indicator lamp (mil) may be illuminated. upon diagnosis, the technician may find one or more misfire diagnostic trouble codes (dtc [p0300, p0301, p0302, p0 |
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03/31/17 | NHTSA ID: 10096770 TSB ID: SSM68558 Issue: a customer may report a noise from the rear suspension. cause: jaguar has received warranty claims for rear shock absorber replacement due to noise. investigation has revealed no fault found with the shock absorber, and may be c |
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03/30/17 | NHTSA ID: 10096747 TSB ID: JTB00394NAS3 Situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. the noise may be more noticeable when the engine is at idle speed and when the engine is cold. cause: this may be caused by a noisy high pressure fuel pum |
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03/30/17 | NHTSA ID: 10096678 TSB ID: JTB00442NAS1 Situation: the fuel tank may be difficult to fill, with the fuel delivery 'cutting out' several times. cause: this may be caused by the fuel tank filler pipe profile causing an air lock. |
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03/30/17 | NHTSA ID: 10096692 TSB ID: K306NAS1 Situation: an issue has been identified on 2013-2015 model year xf (x250; 2.0l gtdi engine only) vehicles which may experience reduced power or perception of a misfire and difficulty restarting the engine. action: retailers are required |
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03/30/17 | NHTSA ID: 10096651 TSB ID: JTB00429NAS1 Situation: the engine malfunction indicator lamp (mil) may be illuminated. upon diagnosis, the technician may find a leak in the engine air intake system and/or one or more of the following diagnostic trouble code (dtc) stored in the eng |
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03/29/17 | NHTSA ID: 10096579 TSB ID: JTB00278NAS3 Situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a ?low coolant level? message is displayed in the message center. upon inspection, a leak may be found to be |
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03/29/17 | NHTSA ID: 10096582 TSB ID: JTB00423NAS1 Situation: a 'humming' noise may be evident from the engine when the engine is idling. cause: this may be caused by dust and/or water ingress to the primary drive belt idler pulley bearing. |
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03/29/17 | NHTSA ID: 10096604 TSB ID: JTB00437NAS1 Situation: poor engine idle quality from a cold start when selecting forward or reverse gears may be evident with vibrations felt through the seat and steering wheel when the reverse or drive gear is selected and lasting approximately 40 |
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03/29/17 | NHTSA ID: 10096639 TSB ID: 6-274NAS 2.0l gtdi vehicles may experience reduced power or perception of a misfire and difficulty restarting. |
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03/28/17 | NHTSA ID: 10096570 TSB ID: JTB00393NAS1 Situation: on vehicles fitted with the 2.0l gtdi engine only, a loss of performance may be experienced and/or the malfunction indicator lamp (mil) may be illuminated and diagnostic trouble code (dtc) p0299-00 may be stored in the engine |
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03/28/17 | NHTSA ID: 10096573 TSB ID: JTB00410NAS1 Situation: the engine malfunction indicator lamp (mil) may be illuminated with diagnostic trouble codes (dtc) p00c6 and p228d-00 or p228c-77 stored in the engine control module (ecm). additionally, the engine may experience rough running |
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03/28/17 | NHTSA ID: 10096516 TSB ID: SSM72141 Issue: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. cause: temporary flat spots naturally develop on the rolling surface of a |
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03/28/17 | NHTSA ID: 10096533 TSB ID: JTB00394NAS1 Situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. the noise may be more noticeable when the engine is at idle speed and when the engine is cold. cause: this may be caused by a noisy high pressure fuel pum |
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03/28/17 | NHTSA ID: 10096534 TSB ID: JTB00394NAS2 Situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. the noise may be more noticeable when the engine is at idle speed and when the engine is cold. cause: this may be caused by a noisy high pressure fuel pum |
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03/27/17 | NHTSA ID: 10096430 TSB ID: SSM72114 Issue: high pressure fuel pump diagnostics on 3.0l aj126 and 5.0l aj133 engines have been updated. action: please refer to the procedure below for information on how to access the new information through sdd. |
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03/27/17 | NHTSA ID: 10096458 TSB ID: JTB00388NAS1 Situation: this is an information only bulletin to aid in the diagnosis of hydraulic power steering issues. action: when diagnosing customer concerns relating to the hydraulic power steering system, refer to the service information below |
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03/27/17 | NHTSA ID: 10096482 TSB ID: SSM40913 Re-issued january 2015. issue: on investigation of warranty returns it has been noted that the engine-compartment lid latch has been lubricated. cause: lubricant applied to the engine-compartment lid latch during routine servicing or f |
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03/27/17 | NHTSA ID: 10096402 TSB ID: SSM72041 Issue: submitting a steering system noise epqr. cause: under investigation |
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03/27/17 | NHTSA ID: 10096403 TSB ID: SSM72082 Issue a significant number of tss motors have been replaced under warranty, when returned to the supplier for analysis many are deemed as ?no fault found?. dtc?s may be present, due to this carry out a dtc global read using the recommen |
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03/24/17 | NHTSA ID: 10096378 TSB ID: SSM40913 Re-issued november 2014. issue: on investigation of warranty returns it has been noted that the engine-compartment lid latch has been lubricated. cause: lubricant applied to the engine-compartment lid latch during routine servicing or |
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03/24/17 | NHTSA ID: 10096386 TSB ID: SSM72037 Issue: in some circumstances, the customer is reporting the engine failing to start, the engine running rough, the check engine light being displayed, or a combination of these symptoms. cause: dtc's captured by the vehicle electronic |
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03/23/17 | NHTSA ID: 10096229 TSB ID: SSM51357 Issue: when investigating customer reports for incorrect fuel gauge concerns the dealer technician may diagnose that the fuel senders are open circuit. this diagnosis may be incorrect depending on the multimeter settings selected by the |
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03/23/17 | NHTSA ID: 10096270 TSB ID: SSM71966 Issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation |
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03/23/17 | NHTSA ID: 10096212 TSB ID: JTB00288NAS1 Situation: the engine may require extended cranking or fail to start under cold (-4?f / -20?c and lower) ambient temperature conditions. cause: this may be caused by high viscosity oil which creates lower cranking speeds, adversely affec |
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03/23/17 | NHTSA ID: 10096217 TSB ID: JTB00384NAS1 Situation: an 'oil level critically low' message may be displayed on the instrument cluster. cause: this may be caused by the dynamic oil level measurement causing a false warning. |
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03/23/17 | NHTSA ID: 10096218 TSB ID: JTB00390NAS1 Situation: the fuel gauge may not display 'full' after filling the fuel tank to its maximum capacity. cause: this may be caused by small variations in the fuel tank capacity. |
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03/22/17 | NHTSA ID: 10096156 TSB ID: SSM72002 Issue: low coolant message displayed. a coolant leak is found from the seam on coolant pipe (aj8 9664). see the attached file for an example of the leak location. cause: a process issue at component supplier. |
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03/16/17 | NHTSA ID: 10095481 TSB ID: JTB00258NAS2 Situation: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. cause: temporary flat spots naturally develop on the rolling surface of |
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03/15/17 | NHTSA ID: 10095082 TSB ID: JTB00356NAS2 Situation: a ?clattering? / 'knock' / 'rattle' noise may be heard from the engine. |
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03/08/17 | NHTSA ID: 10094405 TSB ID: JTB00278NAS2 Situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a ?low coolant level? message is displayed in the message center. upon inspection, a leak may be found to be |
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03/08/17 | NHTSA ID: 10094378 TSB ID: JTB00257NAS3 Situation: the steering wheel may exhibit a vibration / shimmy while driving. cause: this may be caused by a road wheel/tire assembly imbalance and/or temporary tire flat-spotting. |
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02/27/17 | NHTSA ID: 10093107 TSB ID: JTB00501NAS1 Situation: the engine speed may 'dip' or the engine may hesitate after an auto stop/start event. |
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09/19/16 | NHTSA ID: 10080421 TSB ID: JTB-00392-NAS-3 Situation: the engine malfunction indicator lamp (mil) may be illuminated. upon diagnosis, the technician may find diagnostic trouble codes (dtc) relevant to the mid-catalyst and post-catalyst heated oxygen sensors (ho2s) -- p0036, p0037, p |
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09/16/16 | NHTSA ID: 10080383 TSB ID: SSM-71218 Issue: customer repor ts a parkbrake warning lamp i l luminated and / or parkbrake faul t message displayed in the ipk (instrument pack), following investigation wi th sdd the fol lowing dtc p1571-64 (brake swi tch - signal plausibilit |
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09/16/16 | NHTSA ID: 10080381 TSB ID: SSM-70478 Issue: customer complaint may identify a turbocharger fault on 2.0 gtdi engines from 12my onwards, which includes re-manufactured units. cause: jlr are currently investigating the possible root causes with the supplier, borg warner turbo |
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09/02/16 | NHTSA ID: 10079161 TSB ID: SSM-63697 Republished august 2013. issue: fuel injector concerns, (applicable to 5.0 aj133 gasoline engines), leading to potential problems such as poor running, poor fuel economy, hard starting, rough idle, misfires and engine detonation. custome |
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09/01/16 | NHTSA ID: 10079124 TSB ID: SSM-66697 Issue: after the engine coolant on a 5.0l v8 aj133 engine has been partially or fully drained and filled, the customer experiences the engine overheating. cause: the refill procedure has not been completed correctly, resulting in insuf |
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05/13/16 | NHTSA ID: 10065162 TSB ID: JTB00349NAS1 Summary to be provided on a future date. |
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05/13/16 | NHTSA ID: 10065167 TSB ID: JTB00355NAS1 Summary to be provided on a future date. |
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05/13/16 | NHTSA ID: 10065168 TSB ID: JTB00356NAS1 Summary to be provided on a future date. |
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05/13/16 | NHTSA ID: 10065169 TSB ID: JTB00361NAS1 Summary to be provided on a future date. |
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05/09/16 | NHTSA ID: 10064280 TSB ID: 7-074USA2 Summary to be provided on a future date. |
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05/09/16 | NHTSA ID: 10064283 TSB ID: 7-078USA Summary to be provided on a future date. |
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05/09/16 | NHTSA ID: 10064285 TSB ID: 7-081USA Summary to be provided on a future date. |
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05/09/16 | NHTSA ID: 10064287 TSB ID: 7-083USA Summary to be provided on a future date. |
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05/09/16 | NHTSA ID: 10064292 TSB ID: 7-088USA Summary to be provided on a future date. |
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05/09/16 | NHTSA ID: 10064297 TSB ID: J034NAS Summary to be provided on a future date. |
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05/09/16 | NHTSA ID: 10064298 TSB ID: J036NAS1 Summary to be provided on a future date. |
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05/09/16 | NHTSA ID: 10064304 TSB ID: J042NAS1 Summary to be provided on a future date. |
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05/09/16 | NHTSA ID: 10064315 TSB ID: JTB00208NAS2 Summary to be provided on a future date. |
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05/09/16 | NHTSA ID: 10064319 TSB ID: JTB00258NAS2 Summary to be provided on a future date. |
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05/09/16 | NHTSA ID: 10064321 TSB ID: JTB00278NAS2 Summary to be provided on a future date. |
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05/09/16 | NHTSA ID: 10064325 TSB ID: JTB00288NAS1 Summary to be provided on a future date. |
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05/13/15 | NHTSA ID: 10057302 TSB ID: SSM72037 Jaguar: customers complaint the engine running rough & slow when starting up vehicle. engine light displaying. *lj |
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05/11/15 | NHTSA ID: 10057282 TSB ID: 6-195NAS Jaguar: xf(250),( xj x351), (x150)customers experiencing a knocking noise from the steering gear. *lj |
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03/28/17 | Engine | NHTSA ID: 10096504 TSB ID: SSM72087 Issued january 2015. issue: a customer may report one of the following symptoms: 1) battery charging warning message or eco stop inhibited message is displayed in the instrument cluster 2) eco stop is non-functional over a number of dri |
04/02/18 | Transmission and Drivetrain | NHTSA ID: 10131579 TSB ID: SSM73384 Issue: rear differential oil leak evident from the pinion seal. |
05/09/17 | Transmission and Drivetrain | NHTSA ID: 10098601 TSB ID: SSM-71598 Issue: following the recent k202 campaign a few customers have reported continuing problems with the transmission control switch unit(s) fails to rise or initially rises before lowering itself back to its default position for an igniti |
04/18/17 | Transmission and Drivetrain | NHTSA ID: 10097502 TSB ID: SSM71498 Issue: engineering is investigating the cause of front drive shafts (half shafts) rubber boots split or damaged on jaguar vehicles in warranty. cause: unknown ? engineering investigation on-going. |
04/05/17 | Transmission and Drivetrain | NHTSA ID: 10096886 TSB ID: JTB00454NAS1 Situation: transmission poor down-shift quality may be experienced when slowing to a full stop, especially while in slow-moving traffic. cause: this may be caused by transmission output speed signal noise leading to adaptations being out |
04/05/17 | Transmission and Drivetrain | NHTSA ID: 10096912 TSB ID: JTB00417NAS3 Situation: an oil leak may be evident from underneath the vehicle or discovered during routine service. |
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03/29/17 | Transmission and Drivetrain | NHTSA ID: 10096642 TSB ID: JTB00417NAS1 Situation: an oil leak may be evident from underneath the vehicle or discovered during routine service. cause: the cause may be unknown. |
03/28/17 | Transmission and Drivetrain | NHTSA ID: 10096535 TSB ID: JTB00415NAS1 Situation: after coming to a stop, the vehicle will not move off and the transmission may appear to be in neutral even though the transmission control switch has not been moved. the transmission gear position indicator on the gear select |
03/27/17 | Transmission and Drivetrain | NHTSA ID: 10096423 TSB ID: K238 UPS4114-3BN Situation: an issue has been identified on a number of 2015 model year f-type (x152) and 2014 model year xf (x250) and xj (x351) vehicles where the transmission filter may become detached from the transmission fluid pan. this could resul |
03/24/17 | Transmission and Drivetrain | NHTSA ID: 10096296 TSB ID: SSM72034 Concern: there is an oil leak from the transfer case flange, to front prop shaft please see the attached pictures, on xj and xf all wheel drive vehicles only cause: engineering are investigating the cause of this issue and require the |
03/20/17 | Transmission and Drivetrain | NHTSA ID: 10096003 TSB ID: JTB00350NAS1 Situation: after changing the transfer case oil, the all wheel drive system may not function correctly. cause: this may be caused by the diagnostic routine for resetting of the adaptation value for the oil change not functioning properly |
03/17/17 | Transmission and Drivetrain | NHTSA ID: 10095556 TSB ID: SSM70018 Issue: a customer may report that their transmission rotary shifter or gear selector may be either locked, or failing to engage drive or reverse. cause: an error in the software functionality has been discovered which can create dtc p0 |
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03/08/17 | Transmission and Drivetrain | NHTSA ID: 10094265 TSB ID: 6-222USA A limited number of 2013-2014 model year jaguar xfr-s vehicles within the listed vin range where a 'flashing d' in the transmission control switch gear position indicator may appear just prior to bringing the vehicle to rest. the transmissi |
09/16/16 | Transmission and Drivetrain | NHTSA ID: 10080372 TSB ID: SB-6-216-NAS Description the transmission control switch (tcs) may fail to rise when the engine start/stop button is pressed (ignition switched ?on?) on a limited number of 2013-2014 model year jaguar xf, xj, and xk vehicles within the listed vin rang |
05/13/16 | Transmission and Drivetrain | NHTSA ID: 10065185 TSB ID: JTB00403NAS1 Summary to be provided on a future date. |
05/13/16 | Transmission and Drivetrain | NHTSA ID: 10065193 TSB ID: K-202-NAS-1 Situation: the transmission control switch (tcs) may fail to rise when the engine start/stop button is pressed (ignition switched 'on'). repeated cycling of the engine start/stop button may temporarily overcome this issue. action: retail |
05/13/16 | Transmission and Drivetrain | NHTSA ID: 10065230 TSB ID: TBD Summary to be provided on a future date. |
05/13/16 | Transmission and Drivetrain | NHTSA ID: 10065231 TSB ID: K238 UPS4114 Summary to be provided on a future date. |
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05/13/16 | Transmission and Drivetrain | NHTSA ID: 10065248 TSB ID: SSM-71498 Issue: engineering is investigating the cause of front drive shafts (half shafts) rubber boots split or damaged on jaguar vehicles in warranty. cause: unknown ? engineering investigation on-going. |
05/13/16 | Transmission and Drivetrain | NHTSA ID: 10065290 TSB ID: SSM72035 Summary to be provided on a future date. |
05/09/16 | Transmission and Drivetrain | NHTSA ID: 10063938 TSB ID: 6-214NAS Summary to be provided on a future date. |
05/09/16 | Transmission and Drivetrain | NHTSA ID: 10063944 TSB ID: 6-216NAS Summary to be provided on a future date. |
05/09/16 | Transmission and Drivetrain | NHTSA ID: 10063949 TSB ID: 6-222USA Summary to be provided on a future date. |
05/09/16 | Transmission and Drivetrain | NHTSA ID: 10063957 TSB ID: 6-231NAS Summary to be provided on a future date. |
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05/09/16 | Transmission and Drivetrain | NHTSA ID: 10063958 TSB ID: 6-233NAS Summary to be provided on a future date. |
05/09/16 | Transmission and Drivetrain | NHTSA ID: 10063959 TSB ID: 6-233NAS2 Summary to be provided on a future date. |
05/09/16 | Transmission and Drivetrain | NHTSA ID: 10064242 TSB ID: K202 UPS6813 Summary to be provided on a future date. |
09/18/15 | Transmission and Drivetrain | NHTSA ID: 10058422 TSB ID: TB-00415NAS2 Jaguar: when at a stop, transmission appears in neutral even when transmission control switch was not moved and gear position indicator and instrument cluster flashing d or s in message cluster. model 2014-16 f-type (x152), 2013-15 xf (x2 |
06/15/15 | Transmission and Drivetrain | NHTSA ID: 10057631 TSB ID: SSM72034 Jaguar xj&xf : all wheel drive transfer case front flange oil leak. *lj |
05/12/15 | Transmission and Drivetrain | NHTSA ID: 10057294 TSB ID: K238UPS4114-3BNA Jaguar 2014-2015 potential transmission detachment from pan. the shifting of the transmission could become harsh due transmission fluid pan becoming detach. retailers are to hold any affected vehicles. *lj |
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10/17/14 | Transmission and Drivetrain | NHTSA ID: 10056268 TSB ID: UPS4114-2B-NAS1 Jaguar: due to harsh shifting of transmission, a fault transmission message is displayed on instrument cluster (ic) regarding detachment of transmission filter from transmission fluid pan. model 2015 f-type, 2014 xf, xj. |
07/14/14 | Transmission and Drivetrain | NHTSA ID: 10055735 TSB ID: 307-05 Transmission control switch failed.07/14*lj |
04/02/18 | Electrical and Air Conditioning | NHTSA ID: 10131580 TSB ID: SSM73419 Issue: here map updates must be performed correctly to ensure the vehicle's infotainment system continues to operate as designed. |
01/16/18 | Electrical and Air Conditioning | NHTSA ID: 10127111 TSB ID: JTB00492NAS3 The auto stop/start system may be inoperative. |
01/16/18 | Electrical and Air Conditioning | NHTSA ID: 10127104 TSB ID: SSM73520 When attempting to update the navigation maps to a newer level the update fails and the navigation becomes either slow to respond or no functionality at all. |
12/14/17 | Electrical and Air Conditioning | NHTSA ID: 10125487 TSB ID: JTB00566NAS2 An 'engine overheat' message may be displayed on the instrument cluster and that coolant may be leaking from engine compartment area. |
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10/14/17 | Electrical and Air Conditioning | NHTSA ID: 10119563 TSB ID: JTB00415NAS5 Situation: t he transmission may default to neutral (n) when the vehicle comes to a stop with auto stop/start active. the gear indicator display may also flash on the instrument cluster and on the transmission control switch (tcs). |
08/10/17 | Electrical and Air Conditioning | NHTSA ID: 10110966 TSB ID: JTB00480NAS2 Situation: a rattle noise may be evident from the engine compartment and/or the malfunction indicator lamp (mil) is illuminated. the diagnostic trouble code (dtc) that may be logged include p0016, p0017, p0026, or p0341. |
05/10/17 | Electrical and Air Conditioning | NHTSA ID: 10098782 TSB ID: SSM71803 Issued may 2014: the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications |
04/19/17 | Electrical and Air Conditioning | NHTSA ID: 10097565 TSB ID: SSM69078 Issue: apple ios, and android phone issues after software updates. the customer may report a range of problems with their phone connection, audio quality or phonebook which have started to happen after the phone was manually or automa |
04/19/17 | Electrical and Air Conditioning | NHTSA ID: 10097567 TSB ID: SSM70698 Issue: a customer may report that their phone, disconnects during or after phone calls, shows as paired but not available, is not showing as paired but is available, is difficult to pair, audio fragments when streaming music and/or ot |
04/19/17 | Electrical and Air Conditioning | NHTSA ID: 10097568 TSB ID: SSM 71218 Issue: customer repor ts a parkbrake warning lamp i l luminated and / or parkbrake faul t message displayed in the ipk (instrument pack), following investigation wi th sdd the fol lowing dtc p1571-64 (brake swi tch - signal plausibilit |
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04/19/17 | Electrical and Air Conditioning | NHTSA ID: 10097592 TSB ID: SSM72824 Issue: customers are unable to charge accessories or play music using the usb port on gen 2.1 infotainment system. |
04/18/17 | Electrical and Air Conditioning | NHTSA ID: 10097505 TSB ID: K217 UPS0214-1BN Situation: an issue has been identified on a limited number of 2014 model year xf (x250) vehicles where new satellite digital audio radio service (sdars) features do not function (soft key present but feature inoperative). these features |
04/17/17 | Electrical and Air Conditioning | NHTSA ID: 10097443 TSB ID: SSM71598 Issue: following the recent k202 campaign a few customers have reported continuing problems with the transmission control switch unit(s) fails to rise or initially rises before lowering itself back to its default position for an igniti |
04/17/17 | Electrical and Air Conditioning | NHTSA ID: 10097444 TSB ID: SSM71678 Issue: a customer may report their steering column does not move when trying to adjust in a up/down or in/out movement. cause: when the instrument panel cluster software is updated, the steering column calibration will revert to it's |
04/17/17 | Electrical and Air Conditioning | NHTSA ID: 10097445 TSB ID: 6-219NAS Description an issue has been identified on a limited number of 2014 model year jaguar xf (x250) vehicles within the listed vin range where new satellite digital audio radio service (sdars) features do not function (soft key present but f |
04/07/17 | Electrical and Air Conditioning | NHTSA ID: 10097035 TSB ID: SSM37157 Re-issued dec 2015. please note that as yet jaguar vehicles with bulb failure monitoring systems for trailer light failure sensing are not compatible with trailer light boards that have led based illumination. as a result of this the le |
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04/07/17 | Electrical and Air Conditioning | NHTSA ID: 10097041 TSB ID: SSM42872 Issued dec 2015. issue: jaguar are continuing to see no fault found warranty returns on headlamps and associated control modules cause: incorrect diagnosis. |
04/07/17 | Electrical and Air Conditioning | NHTSA ID: 10097053 TSB ID: SSM72508 Issued dec 2015. issue vehicles battery claims for battery discharged. cause the battery storage process has not been correctly followed upon vehicle delivery and following a pdi. |
04/07/17 | Electrical and Air Conditioning | NHTSA ID: 10097061 TSB ID: SSM72012 Issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. cause the front control display interface module (touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrec |
04/06/17 | Electrical and Air Conditioning | NHTSA ID: 10096966 TSB ID: SSM72206 Kvm component protection time-out is logged |
04/06/17 | Electrical and Air Conditioning | NHTSA ID: 10096992 TSB ID: SSM72613 Software level check for incontrol touch pro |
04/06/17 | Electrical and Air Conditioning | NHTSA ID: 10096941 TSB ID: SSM72693 Interior lights flicker, wipers make a single stroke of screen |
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04/06/17 | Electrical and Air Conditioning | NHTSA ID: 10096944 TSB ID: SSM72768 Issue a customer may report that a low battery warning message is displayed on the instrument cluster and eco stop/start unavailable. |
04/05/17 | Electrical and Air Conditioning | NHTSA ID: 10096883 TSB ID: JTB00446NAS1 Situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ? faulty generator ? faulty battery monitoring system (bms) ? the charge warning indicator is illumi |
03/31/17 | Electrical and Air Conditioning | NHTSA ID: 10096820 TSB ID: JTB00342NAS2 Situation: on start-up, the navigation system may experience either an intermittent or permanent concern as described below. a. intermittent: - the current vehicle position displayed is 'washington d.c.' and not the actual current posi |
03/31/17 | Electrical and Air Conditioning | NHTSA ID: 10096786 TSB ID: SSM72206 Issue only applicable to software versions 30.3 (gen 3) fk72-14c104-af and 29.3 (gen 2) dpla-14c104-ag when checking for fault codes logged in the kvm (keyless vehicle module) also known as the rfa (remote function actuator) f000- 63/u |
03/30/17 | Electrical and Air Conditioning | NHTSA ID: 10096700 TSB ID: SSM72307 Issue the message "radar sensor blocked" appears in instrument pack display. if blockage occurs while acc is being used, ?driver intervene? and/or "radar sensor blocked" message will appear on the cluster and dtc c1a67-97 is also set |
03/30/17 | Electrical and Air Conditioning | NHTSA ID: 10096652 TSB ID: JTB00433NAS1 Situation: the adaptive front lighting system (afs) warning lamp may be illuminated/flashing on the instrument cluster. upon diagnosis, the technician may find diagnostic trouble codes (dtc) b1d64-87 and/or b1d65-87 stored in the headlam |
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03/29/17 | Electrical and Air Conditioning | NHTSA ID: 10096601 TSB ID: JTB00415NAS2 Situation: after coming to a stop, the vehicle will not move off and the transmission may appear to be in neutral even though the transmission control switch has not been moved. the transmission gear position indicator on the gear select |
03/29/17 | Electrical and Air Conditioning | NHTSA ID: 10096610 TSB ID: SSM72307 Issue the message "radar sensor blocked" appears in instrument pack display. if blockage occurs while acc is being used, ?driver intervene? and/or "radar sensor blocked" message will appear on the cluster and dtc c1a67-97 is also set |
03/28/17 | Electrical and Air Conditioning | NHTSA ID: 10096564 TSB ID: 6-265NAS Vehicles may experience clicking noise when operating windows |
03/28/17 | Electrical and Air Conditioning | NHTSA ID: 10096507 TSB ID: SSM72153 Issue: for the models identified above, a concern has been identified with the latest tcm software released on dvd 139 patch 15. cause: currently under investigation with jlr engineering. |
03/27/17 | Electrical and Air Conditioning | NHTSA ID: 10096426 TSB ID: SSM72087 Issue: a customer may report one of the following symptoms: 1) battery charging warning message or eco stop inhibited message is displayed in the instrument cluster 2) eco stop is non-functional over a number of drive cycles 3) the vehi |
03/27/17 | Electrical and Air Conditioning | NHTSA ID: 10096455 TSB ID: JTB00380NAS2 Situation: inadequate a/c performance, low pressure recorded on the high pressure system, and/or high pressure recorded on the low pressure system may be exhibited with the compressor clutch (where applicable) working properly. cause: t |
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03/27/17 | Electrical and Air Conditioning | NHTSA ID: 10096411 TSB ID: JTB00380NAS1 Situation: inadequate a/c performance may be exhibited. upon inspection, low pressure is recorded on the high pressure system, high pressure recorded on the low pressure system, and the compressor clutch (where applicable) is working pro |
03/24/17 | Electrical and Air Conditioning | NHTSA ID: 10096286 TSB ID: SSM72013 Issue: customers have reported that a warning triangle appears on the touch screen and if touched a symbol, like a speedo / rev counter appears. (see attached files for clarification of which warning symbol is meant) cause: this is int |
03/24/17 | Electrical and Air Conditioning | NHTSA ID: 10096291 TSB ID: SSM72022 Issue: seats not moving in one direction / one axis cause: motor connections not fully latched |
03/24/17 | Electrical and Air Conditioning | NHTSA ID: 10096384 TSB ID: SSM43055 Re-issued november 2014. issue: seat movement maybe restricted on some vehicles that has the seat memory function. cause: if an obstruction is encountered while the seat is in motion, the seat will stop moving and further movement will b |
03/24/17 | Electrical and Air Conditioning | NHTSA ID: 10096298 TSB ID: SSM72035 Concern: jaguar land rover and the supplier have inspected 101 warranty claims for heated oxygen sensors (ho2s). 23% were found to have no defects. cause: one possible reason for this is that all ho2s sensors are replaced when only one |
03/23/17 | Electrical and Air Conditioning | NHTSA ID: 10096272 TSB ID: SSM72012 Issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. cause the front control display interface module (touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrect |
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03/23/17 | Electrical and Air Conditioning | NHTSA ID: 10096233 TSB ID: SSM71803 Issue the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications with the mo |
03/22/17 | Electrical and Air Conditioning | NHTSA ID: 10096133 TSB ID: SSM71974 Issue: a significant number of bms (battery monitoring system) modules have been replaced when dtc b11db-87 is logged, when returned to the supplier for analysis many are deemed ?no fault found? cause: incorrect diagnosis |
03/22/17 | Electrical and Air Conditioning | NHTSA ID: 10096150 TSB ID: SSM72000 Issue the adaptive cruise function does not operate. the instrument pack will show a yellow warning triangle and the message "radar sensor blocked? also on interrogation of the module the following code would be logged c1a67-97, ?forwar |
03/21/17 | Electrical and Air Conditioning | NHTSA ID: 10096045 TSB ID: SSM64857 Issue: a customer may report a concern that when an ipod/iphone is connected to the in car entertainment system using the ipod/iphone usb cable only, the playback sound may be distorted or jumps/skips. cause: unknown, currently under i |
03/21/17 | Electrical and Air Conditioning | NHTSA ID: 10096048 TSB ID: SSM67697 Issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be t |
03/21/17 | Electrical and Air Conditioning | NHTSA ID: 10096102 TSB ID: JTB00379NAS1 Situation: condensation / mist may appear on the inside of front and/or rear exterior lamps. cause: condensation/mist is a natural phenomenon which can occur when there is a temperature difference between the inside and outside of the la |
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03/21/17 | Electrical and Air Conditioning | NHTSA ID: 10096058 TSB ID: SSM71803 Issue the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications with the mo |
03/21/17 | Electrical and Air Conditioning | NHTSA ID: 10096021 TSB ID: K238 UPS4114-2BN Situation: an issue has been identified on a number of 2015 model year f-type (x152) and 2014 model year xf (x250) and xj (x351) vehicles where the transmission filter may become detached from the transmission fluid pan. this could resul |
03/21/17 | Electrical and Air Conditioning | NHTSA ID: 10096025 TSB ID: SSM67697 Issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be t |
03/21/17 | Electrical and Air Conditioning | NHTSA ID: 10096029 TSB ID: SSM71896 Issue the complete gear shift modules (gsm) are being replaced when there has been a claim reported of an appearance defect with the rotary gear selector (rotary control knob) , with issues such as peeling chrome and rough edges. the ro |
03/21/17 | Electrical and Air Conditioning | NHTSA ID: 10096031 TSB ID: SSM71915 Issue a number of alternators are being replaced under warranty and are found to be faulty due to internal regulator chip damage. cause alternators are being damaged due to cross polarity when the vehicle is jump started. |
03/21/17 | Electrical and Air Conditioning | NHTSA ID: 10096032 TSB ID: SSM71915 Issue:- customers have reported that the battery charging warning lamp is illuminated cause:- the main negative earth cable from the vehicle battery to the body at location g4d178 can work loose due to the fitting and removal of the ne |
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03/20/17 | Electrical and Air Conditioning | NHTSA ID: 10095979 TSB ID: SSM71853 Issue the remote function actuator (rfa) also known as the keyless vehicle module (kvm), may fail to correctly download software on occasions. this can result in sdd reporting that the rfa is off bus by displaying a red cross in the netwo |
03/20/17 | Electrical and Air Conditioning | NHTSA ID: 10095681 TSB ID: SSM64857 Issue: a customer may report a concern that when an ipod/iphone is connected to the in car entertainment system using the ipod/iphone usb cable only, the playback sound may be distorted or jumps/skips. cause: unknown, currently under |
03/20/17 | Electrical and Air Conditioning | NHTSA ID: 10095941 TSB ID: SSM71822 Issued may 2014: issue during a recent market visit it was noted that a significant number of dealers have been carrying out pdi?s and then returning the vehicle to a storage compound without refitting the transit relay or returning the |
03/20/17 | Electrical and Air Conditioning | NHTSA ID: 10095949 TSB ID: SSM71832 Issue:- customers have reported that the airbag warning light has illuminated in the instrument cluster after a previous repair. cause:- the drivers airbag circuit has been incorrectly diagnosed as being at fault or has more than one |
03/20/17 | Electrical and Air Conditioning | NHTSA ID: 10095863 TSB ID: SSM71361 Issue: da-dongle/da-vina/da-st512 - j2534 vehicle communication interface device (vci) software requires updating to the latest level. da j2534 software driver level ? v4.0 (must be updated to this level on all sdd machines that use thi |
03/17/17 | Electrical and Air Conditioning | NHTSA ID: 10095642 TSB ID: JTB00342NAS1 Situation: on start-up, the navigation system may experience either an intermittent or permanent concern as described below. a. intermittent: - the current vehicle position displayed is 'washington d.c.' and not the actual current posi |
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03/17/17 | Electrical and Air Conditioning | NHTSA ID: 10095565 TSB ID: SSM71794 Issue: fm1 preset ceases to operate. (tuner is stuck in am band while touch screen displays fm1) cause: no error handling of frequency being stored in hd radio module. |
03/08/17 | Electrical and Air Conditioning | NHTSA ID: 10094282 TSB ID: 6-223NAS An issue has been identified on a limited number of 2014 model year xf (x250) vehicles within the listed vin range where the auto rain / light sensor function is inoperative. |
02/27/17 | Electrical and Air Conditioning | NHTSA ID: 10093082 TSB ID: JTB00380NAS3 Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly. |
09/19/16 | Electrical and Air Conditioning | NHTSA ID: 10080480 TSB ID: K217UPS02141BN Situation: an issue has been identified on a limited number of 2014 model year xf (x250) vehicles where new satellite digital audio radio service (sdars) features do not function (soft key present but feature inoperative). these features i |
09/16/16 | Electrical and Air Conditioning | NHTSA ID: 10080340 TSB ID: SSM-68257 Issue: xf & xj window operation squeak / squeal (high pitch noise) cause: under investigation |
09/16/16 | Electrical and Air Conditioning | NHTSA ID: 10080362 TSB ID: SSM-68398 Issue: x250 & x351 window mechanical creak or grinding noise. cause: incorrect drum wheel radius |
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09/16/16 | Electrical and Air Conditioning | NHTSA ID: 10080369 TSB ID: SSM-67097 Issue a number of fascia switch packs(fsp)are being returned through the warranty parts return system with no fault found. see attachment showing switch pack. cause switch packs are being incorrectly rejected for sticking switches , |
09/16/16 | Electrical and Air Conditioning | NHTSA ID: 10080380 TSB ID: SSM-69078 Issue: apple ios, and android phone issues after software updates. the customer may report a range of problems with their phone connection, audio quality or phonebook which have started to happen after the phone was manually or automati |
09/16/16 | Electrical and Air Conditioning | NHTSA ID: 10080382 TSB ID: SSM-70698 Issue: a customer may report that their phone, disconnects during or after phone calls, shows as paired but not available, is not showing as paired but is available, is difficult to pair, audio fragments when streaming music and/or oth |
09/02/16 | Electrical and Air Conditioning | NHTSA ID: 10079181 TSB ID: SSM-67697 Issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be th |
09/02/16 | Electrical and Air Conditioning | NHTSA ID: 10079244 TSB ID: JTB-00311-NAS-1 Situation: an odor may be present when the climate control system is switched 'on'. cause: this may be caused by mold spore accumulation / build-up in the evaporator core. |
09/01/16 | Electrical and Air Conditioning | NHTSA ID: 10079041 TSB ID: JTB-00419NAS-1 Situation: the surface of the instrument cluster lens may be damaged or marked. cause: a lower-level service repair part is now available in the event damage or marking is caused by an object impacting against the lens and/or staining/di |
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09/01/16 | Electrical and Air Conditioning | NHTSA ID: 10079083 TSB ID: SSM-72307 Issue the message "radar sensor blocked" appears in instrument pack display. if blockage occurs while acc is being used, ?driver intervene? and/or "radar sensor blocked" message will appear on the cluster and dtc c1a67-97 is also set |
09/01/16 | Electrical and Air Conditioning | NHTSA ID: 10079123 TSB ID: SSM-66637 Issue: a customer may report a concern with a flat battery or poor starting; when testing the battery it is determined that a charge is required. cause: when charging a battery (both primary and secondary) with a bms (battery monitoring |
06/22/16 | Electrical and Air Conditioning | NHTSA ID: 10074550 TSB ID: JTB00433NAS1 Summary to be provided on a future date. |
05/18/16 | Electrical and Air Conditioning | NHTSA ID: 10065575 TSB ID: DVD 135 ? 08 Summary to be provided on a future date. |
05/18/16 | Electrical and Air Conditioning | NHTSA ID: 10065567 TSB ID: DVD 134 ?V132J Summary to be provided on a future date. |
05/13/16 | Electrical and Air Conditioning | NHTSA ID: 10065293 TSB ID: SSM72087 Summary to be provided on a future date. |
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05/13/16 | Electrical and Air Conditioning | NHTSA ID: 10065156 TSB ID: JTB00342NAS1 Summary to be provided on a future date. |
05/13/16 | Electrical and Air Conditioning | NHTSA ID: 10065163 TSB ID: JTB00350NAS1 Summary to be provided on a future date. |
05/13/16 | Electrical and Air Conditioning | NHTSA ID: 10065177 TSB ID: JTB00379NAS1 Summary to be provided on a future date. |
05/13/16 | Electrical and Air Conditioning | NHTSA ID: 10065178 TSB ID: JTB00380NAS1 Summary to be provided on a future date. |
05/13/16 | Electrical and Air Conditioning | NHTSA ID: 10065181 TSB ID: JTB00384NAS1 Summary to be provided on a future date. |
05/13/16 | Electrical and Air Conditioning | NHTSA ID: 10065183 TSB ID: JTB00390NAS1 Summary to be provided on a future date. |
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05/13/16 | Electrical and Air Conditioning | NHTSA ID: 10065192 TSB ID: K201NAS1 Summary to be provided on a future date. |
05/13/16 | Electrical and Air Conditioning | NHTSA ID: 10065197 TSB ID: K215NAS1 Summary to be provided on a future date. |
05/13/16 | Electrical and Air Conditioning | NHTSA ID: 10065229 TSB ID: K217 UPS0214 Summary to be provided on a future date. |
05/13/16 | Electrical and Air Conditioning | NHTSA ID: 10065265 TSB ID: SSM71853 Summary to be provided on a future date. |
05/09/16 | Electrical and Air Conditioning | NHTSA ID: 10063937 TSB ID: 6-213NAS Summary to be provided on a future date. |
05/09/16 | Electrical and Air Conditioning | NHTSA ID: 10063950 TSB ID: 6-223NAS Summary to be provided on a future date. |
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05/09/16 | Electrical and Air Conditioning | NHTSA ID: 10064243 TSB ID: K204 UPS7113 Summary to be provided on a future date. |
06/19/15 | Electrical and Air Conditioning | NHTSA ID: 10057687 TSB ID: TB-JTB-00377 Jaguar: fluid has ingressed through front end wiring harness and washer pump causing multiple warning lights, in instrument cluster, to illuminate. model 2012-15 xf (x250). |
10/15/14 | Electrical and Air Conditioning | NHTSA ID: 10056250 TSB ID: SSM-71917 Jaguar: the warning lamp, for battery charging, will illuminate due to the negative earth cable working loose and removal of negative battery clamp and the fitting. model xf. |
04/23/18 | Other | NHTSA ID: 10134968 TSB ID: SFCC_08MAR18 Jaguar land rover shop foreman conference call |
04/02/18 | Other | NHTSA ID: 10131576 TSB ID: SSM72498 Issue: wheel stud failures (fractures). |
01/29/18 | Other | NHTSA ID: 10127619 TSB ID: SFCC_14DEC17 Presentation from dealer shop foreman conference call |
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10/14/17 | Other | NHTSA ID: 10119562 TSB ID: JTB00343NAS5 Situation: the face of the smart key handset may peel away from the handset main body or the handset case may be bulging. |
10/04/17 | Other | NHTSA ID: 10118501 TSB ID: SSM72926 Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40?) appearing. |
09/13/17 | Other | NHTSA ID: 10117805 TSB ID: JTB00411NAS2 Situation: the door exterior aluminum finishers may exhibit discoloration. |
06/06/17 | Other | NHTSA ID: 10104421 TSB ID: JTB00411NAS-2 Situation: the door exterior aluminum finishers may exhibit discoloration. cause: this may be caused by the aluminum surface being affected by climatic conditions. action: should a customer express this concern, follow the service instru |
04/18/17 | Other | NHTSA ID: 10097503 TSB ID: SSM71538 Issue: customer may report door lock cylinder cover missing. cause: cylinder cover may have been incorrectly fitted at pdi or after emergency vehicle entry. |
04/18/17 | Other | NHTSA ID: 10097504 TSB ID: SSM70158 Note: republished february 2014. issue: jlr would advise all dealers that jtb00280 has been temporarily removed from topix due to an unavoidable parts supply issue reference the overhead console repair kit c2z25623. cause: jlr are w |
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04/18/17 | Other | NHTSA ID: 10097535 TSB ID: 68358 Issue: this ssm has been released to address the high number of speaker assemblies returned, many of which are deemed as ?no fault found?. cause: incorrect diagnosis. |
04/17/17 | Other | NHTSA ID: 10097456 TSB ID: JTB00307NAS2 Situation: when opening a front door, the front door finisher may contact the rear door finisher. cause: this may be caused by the front door finisher moving rearwards on the door. |
04/17/17 | Other | NHTSA ID: 10097466 TSB ID: SSM53217 Issue: jaguar cars have received reports on xf relating to poor gap / excessive profile issues between the front bumper and the front headlamps. this is seen as a large gap between bumper and headlamp. cause: production standards in |
04/07/17 | Other | NHTSA ID: 10097026 TSB ID: JTB00465NAS1 Situation: the left-hand and/or right-hand climate control air vent may not rotate. cause: this may be caused by a broken drive clutch within the air vents. |
04/07/17 | Other | NHTSA ID: 10097048 TSB ID: SSM72202 Issue: door latch functionality cause: jlr engineering are currently investigating side door latch concerns and therefore would appreciate more information to aid investigations. |
04/07/17 | Other | NHTSA ID: 10097043 TSB ID: SSM44574 Re-issued dec 2015. issue: operation of front and rear seat belts. cause: jaguar are receiving a growing number of reported concerns from xf customers relating to the operation of front and rear seat belts, many of these reported conc |
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04/06/17 | Other | NHTSA ID: 10096953 TSB ID: JTB00446NAS3 Situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ? faulty generator ? faulty battery monitoring system (bms) ? the charge warning indicator is ill |
04/05/17 | Other | NHTSA ID: 10096885 TSB ID: JTB00446NAS2 Situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ? faulty generator ? faulty battery monitoring system (bms) ? the charge warning indicator is illumi |
04/05/17 | Other | NHTSA ID: 10096888 TSB ID: SSM72498 Issue: wheel stud failures (fractures). cause: overload fracture due to incorrect torque being applied or incorrect process application and sequence being applied to the wheel stud following wheel removal and refit. |
04/05/17 | Other | NHTSA ID: 10096893 TSB ID: SSM71803 Issued may 2014: the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications |
04/05/17 | Other | NHTSA ID: 10096920 TSB ID: JTB00492NAS1 Situation: the auto stop/start system may be inoperative. |
03/31/17 | Other | NHTSA ID: 10096758 TSB ID: JTB00435NAS1 Situation: the front and/or rear parking aid system may be inoperative. cause: this may be caused by a corroded wiring harness at the front and/or rear bumper harnesses. |
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03/31/17 | Other | NHTSA ID: 10096824 TSB ID: JTB00411NAS1 Situation: the door exterior aluminum finishers may exhibit discoloration. cause: this may be caused by the aluminum surface being affected by climatic conditions. |
03/30/17 | Other | NHTSA ID: 10096745 TSB ID: JTB00343NAS3 Situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging. cause: this may be caused by the handset manufacturing process. |
03/30/17 | Other | NHTSA ID: 10096751 TSB ID: JTB00426NAS1 Situation: a 'click' or 'knock' noise may be evident from the front seat in the area of the driver's or passenger's shoulders. cause: this may be caused by the end stop block dimension not being within tolerance. |
03/30/17 | Other | NHTSA ID: 10096753 TSB ID: JTB00434NAS1 Situation: on vehicles fitted with black exterior finishers only, the rear door exterior finisher(s) may become separated from the rear door. cause: this may be caused by heat and stress, leading to adhesion failure. |
03/30/17 | Other | NHTSA ID: 10096682 TSB ID: K266NAS2 Situation: an issue has been identified on a limited number of 2014-2015 model year xf (x250) vehicles which may experience a 'clicking' noise when operating the front door windows upwards and/or may be unable to open or close the window |
03/30/17 | Other | NHTSA ID: 10096646 TSB ID: JTB00507NAS1 Situation: the hood may contact the headlamp(s) and may have cracked and/or damaged the headlamp(s). |
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03/29/17 | Other | NHTSA ID: 10096576 TSB ID: SSM72202 Issue: door latch functionality cause: jlr engineering are currently investigating side door latch concerns and therefore would appreciate more information to aid investigations. known issues have been resolved and assured vins for effec |
03/29/17 | Other | NHTSA ID: 10096578 TSB ID: SSM72238 Issue:- customers have reported that chrome and black door finishers on the rear door become slightly adrift due to partial delamination at the base of the rear door 'b' post. (please view attachment example) cause:- excess applied tor |
03/29/17 | Other | NHTSA ID: 10096580 TSB ID: JTB00421NAS1 Situation: paint scratches between the rear door and rear door aperture may be evident. cause: this may be caused by a combination of door trim installation and rear door alignment. |
03/29/17 | Other | NHTSA ID: 10096618 TSB ID: SSM72353 Issue: x250 / xf potential water ingress into boot cause: within the vin range identified below, a secondary sealing operation has been omitted which may result in water ingress on some vehicles, however the primary design intent prevent |
03/28/17 | Other | NHTSA ID: 10096501 TSB ID: SSM43055 Re-ssued january 2015. issue: seat movement maybe restricted on some vehicles that has the seat memory function. cause: if an obstruction is encountered while the seat is in motion, the seat will stop moving and further movement will be |
03/28/17 | Other | NHTSA ID: 10096502 TSB ID: SSM72002 Issue: low coolant message displayed. a coolant leak is found from the seam on coolant pipe (aj8 9664). see the attached file for an example of the leak location. cause: a process issue at component supplier |
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03/28/17 | Other | NHTSA ID: 10096569 TSB ID: JTB00343NAS2 Situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging. cause: this may be caused by the handset manufacturing process. |
03/28/17 | Other | NHTSA ID: 10096574 TSB ID: K266NAS1 Situation: an issue has been identified on a limited number of 2014-2015 model year xf (x250) vehicles which may experience a 'clicking' noise when operating the front door windows upwards and/or may be unable to open or close the window |
03/28/17 | Other | NHTSA ID: 10096505 TSB ID: SSM72114 Issue: high pressure fuel pump diagnostics on 3.0l aj126 and 5.0l aj133 engines have been updated. action: please refer to the procedure below for information on how to access the new information through sdd. |
03/28/17 | Other | NHTSA ID: 10096513 TSB ID: SSM70138 Issue: x250 system reset via fsjb (front smart junction box) / rsjb (rear smart junction box) clear down. cause: fsjb / rsjb?s are returned back to the supplier for testing with no faults evident. the system complexity requires all modu |
03/28/17 | Other | NHTSA ID: 10096519 TSB ID: SSM72184 Issue: x250 system reset via fsjb (front smart junction box) / rsjb (rear smart junction box) clear down. cause: fsjb / rsjb?s are returned back to the supplier for testing with no faults evident. the system complexity requires all modu |
03/28/17 | Other | NHTSA ID: 10096522 TSB ID: SSM72190 Issue: jlr have seen a number of warranty claims reporting various headlining creaks and rattles cause: the clips used to secure our headliners on x250 are one use only. (please view attachment). when removing the headliner the clip mech |
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03/28/17 | Other | NHTSA ID: 10096542 TSB ID: SSM64657 Issued march 2015. issue: coolant leak from 5.0l v8 (aj133) water pump. cause: a number of changes to the water pumps have been made to improve product quality. |
03/28/17 | Other | NHTSA ID: 10096548 TSB ID: SSM72202 Issue: door latch functionality cause: jlr engineering are currently investigating side door latch concerns and therefore would appreciate more information to aid investigations. known issues have been resolved and assured vins for effec |
03/27/17 | Other | NHTSA ID: 10096454 TSB ID: JTB00377NAS1 Situation: multiple warning lights may illuminate on the instrument cluster. cause: this may be caused by fluid ingress through the front end wiring harness and washer pump. |
03/27/17 | Other | NHTSA ID: 10096462 TSB ID: JTB00396NAS1 Situation: a 'creak' noise from the base of the front seat may be evident. cause: this may be caused by insufficient lubricant during the assembly process. |
03/27/17 | Other | NHTSA ID: 10096484 TSB ID: SSM41158 Re-issued january 2015. issue: rust spots may be noticed on the rear bumper. cause: particles of metal remaining from boot seal manufacturing process, exiting the boot aperture seal. |
03/27/17 | Other | NHTSA ID: 10096421 TSB ID: JTB00403NAS1 Situation: a '2wd only' warning message may be displayed on the instrument cluster during a cold weather start-up. cause: this may be caused by a transfer case control module (tccm) rotary position sensor fault misdetection. |
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03/24/17 | Other | NHTSA ID: 10096382 TSB ID: SSM41158 Re-issued november 2014. issue: rust spots may be noticed on the rear bumper. cause: particles of metal remaining from boot seal manufacturing process, exiting the boot aperture seal. |
03/23/17 | Other | NHTSA ID: 10096231 TSB ID: SSM71538 Issue: customer may report door lock cylinder cover missing. cause: cylinder cover may be damaged or have been incorrectly fitted at pdi or after emergency vehicle entry. |
03/23/17 | Other | NHTSA ID: 10096251 TSB ID: SSM71966 Issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation |
03/22/17 | Other | NHTSA ID: 10096127 TSB ID: SSM71538 Issue: customer may report door lock cylinder cover missing. cause: cylinder cover may be damaged or have been incorrectly fitted at pdi or after emergency vehicle entry. |
03/22/17 | Other | NHTSA ID: 10096145 TSB ID: SSM71998 Issue customers might be experiencing an issue with iphones 6 and 6plus, as well as iphones that have been updated to ios8. the issue is common across all manufacturers. symptoms when the apple device is connected to the car system and |
03/21/17 | Other | NHTSA ID: 10096056 TSB ID: SSM71538 Issue: customer may report door lock cylinder cover missing. cause: cylinder cover may have been incorrectly fitted at pdi or after emergency vehicle entry. |
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03/21/17 | Other | NHTSA ID: 10096099 TSB ID: JTB00311NAS2 Situation: an odor may be present when the climate control system is switched 'on'. cause: this may be caused by mold spore accumulation / build-up in the evaporator core. |
03/21/17 | Other | NHTSA ID: 10096023 TSB ID: SSM67097 Issue a number of fascia switch packs(fsp)are being returned through the warranty parts return system with no fault found. see attachment showing switch pack. cause switch packs are being incorrectly rejected for sticking switches , th |
03/21/17 | Other | NHTSA ID: 10096027 TSB ID: SSM71863 Issue: a customer may report a concern of inconsistent operation of the trunk lid when the interior or remote release buttons are operated. the correct function is for the trunk lid to be released from the latch and not to rise to its fu |
03/20/17 | Other | NHTSA ID: 10095987 TSB ID: SSM71863 Issue: a customer may report that the boot /trunk lid is intermittently failing to lift open, especially at lower temperatures. comparison with a vehicle in showroom / workshop conditions stored at higher temperatures will also indicate |
03/20/17 | Other | NHTSA ID: 10095682 TSB ID: SSM68938 Issue: a customer may report a "rattle / vibration" sound coming from the front left hand wheel arch area of their vehicle. cause: this issue has been indentified as a manufacturing process error where a fuel pipe has been incorrect |
03/20/17 | Other | NHTSA ID: 10095943 TSB ID: SSM71827 Issue: climate controlled seat issues cause: unknown |
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03/20/17 | Other | NHTSA ID: 10095959 TSB ID: SSM71838 Issue:- customers have reported that the dimming of interior illumination, manual adjustment of illumination and night time mode switching of satellite navigation does not function correctly. cause:- the functionality of the instrume |
03/20/17 | Other | NHTSA ID: 10095998 TSB ID: 6-233NAS An issue has been identified on a number of 2015 model year f-type (x152) and 2014 model year xf (x250) and xj (x351) vehicles within the listed vin ranges where the transmission filter may become detached from the transmission oil pan base |
03/20/17 | Other | NHTSA ID: 10096002 TSB ID: JA14PA-11 Please be advised that water pump part numbers c2z21781, c2z28248, and c2z29189 -- 3.0l v6 / 5.0l v8 -- come with four (4) mounting bolts. prior to installing this part, inspect the packaging and make sure all four (4) bolts are present. |
03/17/17 | Other | NHTSA ID: 10095501 TSB ID: JTB00278NAS2 Situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a ?low coolant level? message is displayed in the message center. upon inspection, a leak may be found to be |
03/17/17 | Other | NHTSA ID: 10095626 TSB ID: JTB00160NAS3 Situation: after opening either front door with the exterior handle, the following may occur: ? the exterior door handle may 'stick' in the open position; ? the door may not latch, and; ? with the ignition 'on', the 'door open' warning |
03/17/17 | Other | NHTSA ID: 10095661 TSB ID: JTB00345NAS3 Situation: a 'squeak noise may be evident from any door during operation of door glass (up and/or down). cause: this may be caused by inadequately lubricated door window regulator cable pulleys. |
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03/17/17 | Other | NHTSA ID: 10095665 TSB ID: JTB00346NAS1 Situation: at pre-delivery inspection (pdi) upon removal of the transit protection / wrapguard, there may be paint stains underneath the wrapguard. this staining can be described as 'bloom' or a 'milky' type of stain. cause: this may be |
03/17/17 | Other | NHTSA ID: 10095524 TSB ID: JTB00343NAS1 Situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging. cause: this may be caused by the handset manufacturing process. |
03/17/17 | Other | NHTSA ID: 10095541 TSB ID: JTB00345NAS1 Situation: a 'squeak noise may be evident from any door during operation of door glass (up and/or down). cause: this may be caused by inadequately lubricated door window regulator cable pulleys. |
03/17/17 | Other | NHTSA ID: 10095546 TSB ID: K201NAS1 Situation: an issue has been identified on a limited number of 2013-2014 model year jaguar xf (x250) vehicles within the listed vin range where the auto rain / light sensor function is inoperative. action: retailers are required to hold |
03/17/17 | Other | NHTSA ID: 10095550 TSB ID: K215NAS1 Situation: an issue has been identified on 2013-2014 model year jaguar xfr-s vehicles within the listed vin range where a 'flashing d' in the transmission control switch gear position indicator may appear just prior to bringing the vehic |
03/17/17 | Other | NHTSA ID: 10095560 TSB ID: SSM71790 Excessive noise may be heard from the climate control - in-vehicle temperature sensor / aspirator fan in dashboard on 13my onwards cause: the temperature sensor / aspirator fan may be incorrectly positioned against aspirator dashboard gr |
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03/16/17 | Other | NHTSA ID: 10095346 TSB ID: JTB00529NAS1 Situation: the interior lamp may flicker and / or the windshield wipers perform a single sweep when operating the electronic steering column. |
03/15/17 | Other | NHTSA ID: 10095061 TSB ID: JTB00343NAS4 Situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging. |
03/15/17 | Other | NHTSA ID: 10095064 TSB ID: SSM72926 Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40?) appearing. |
03/13/17 | Other | NHTSA ID: 10094774 TSB ID: JTB00217NAS2 Situation: the rearmost section (in front of the rear wheel) of the rocker panel(s) may show signs of stone chipping. |
03/10/17 | Other | NHTSA ID: 10094594 TSB ID: JTB00380NAS4 Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly. |
03/09/17 | Other | NHTSA ID: 10094443 TSB ID: JTB00507NAS1 Situation: the hood may contact the headlamp(s) and may have cracked and/or damaged the headlamp(s). |
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03/08/17 | Other | NHTSA ID: 10094401 TSB ID: JTB00258NAS2 Situation: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. cause: temporary flat spots naturally develop on the rolling surface of a |
09/16/16 | Other | NHTSA ID: 10080300 TSB ID: SSM-67917 Issue incorrectly configured seat modules can cause incorrect functioning of the seat, or battery drain issues. the vehicle seat memory module logs u1a4c 00, ?build end of line mode active? cause the seat module has been incorrectly |
09/02/16 | Other | NHTSA ID: 10079242 TSB ID: JTB-00304-NAS-1 Situation: a lower-level service repair part is now available in the event of a front sun visor vanity mirror issue. cause: a lower-level service repair part to be used in the event a front sun visor vanity mirror requires replacement. |
09/01/16 | Other | NHTSA ID: 10079040 TSB ID: JTB-00292-NAS2 Situation: the front door may not close after being opened using the exterior handle. cause: this may be caused by the outer door handle cable freezing in the sleeve. |
09/01/16 | Other | NHTSA ID: 10079081 TSB ID: SSM-71989 Issue: customer complains of damage/marking on the surface of the vehicle?s instrument pack lens. cause: damage/marking caused by object impact against the lens. staining/discoloration contamination caused by using any type of cleaning |
06/02/16 | Other | NHTSA ID: 10068779 TSB ID: SSM71538 Issue: customer may report door lock cylinder cover missing. cause: cylinder cover may have been incorrectly fitted at pdi or after emergency vehicle entry. |
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05/13/16 | Other | NHTSA ID: 10065157 TSB ID: JTB00343NAS1 Summary to be provided on a future date. |
05/13/16 | Other | NHTSA ID: 10065159 TSB ID: JTB00345NAS1 Summary to be provided on a future date. |
05/13/16 | Other | NHTSA ID: 10065160 TSB ID: JTB00345NAS3 Summary to be provided on a future date. |
05/13/16 | Other | NHTSA ID: 10065161 TSB ID: JTB00346NAS1 Summary to be provided on a future date. |
05/13/16 | Other | NHTSA ID: 10064951 TSB ID: SSM-68358 This ssm has been released to address the high number of speaker assemblies returned, many of which are deemed as ?n fault found?. cause: incorrect diagnosis." |
05/13/16 | Other | NHTSA ID: 10064983 TSB ID: SSM-70158 Note: republished february 2014. issue: jlr would advise all dealers that jtb00280 has been temporarily removed from topix due to an unavoidable parts supply issue reference the overhead console repair kit c2z25623. cause: jlr are wor |
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05/13/16 | Other | NHTSA ID: 10065209 TSB ID: SSM-53217 Issue: jaguar cars have received reports on xf relating to poor gap / excessive profile issues between the front bumper and the front headlamps. this is seen as a large gap between bumper and headlamp. cause: production standards inadeq |
05/09/16 | Other | NHTSA ID: 10064282 TSB ID: 7-077USA Summary to be provided on a future date. |
05/09/16 | Other | NHTSA ID: 10064284 TSB ID: 7-080USA Summary to be provided on a future date. |
05/09/16 | Other | NHTSA ID: 10064299 TSB ID: J037NAS1 Summary to be provided on a future date. |
05/09/16 | Other | NHTSA ID: 10064312 TSB ID: JTB00160NAS3 Summary to be provided on a future date. |
05/09/16 | Other | NHTSA ID: 10063946 TSB ID: 6-219NAS Description an issue has been identified on a limited number of 2014 model year jaguar xf (x250) vehicles within the listed vin range where new satellite digital audio radio service (sdars) features do not function (soft key present but f |
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05/09/16 | Other | NHTSA ID: 10064318 TSB ID: JTB00257NAS3 Summary to be provided on a future date. |
05/09/16 | Other | NHTSA ID: 10064330 TSB ID: JTB-00307-NAS-2 Situation: when opening a front door, the front door finisher may contact the rear door finisher. cause: this may be caused by the front door finisher moving rearwards on the door. |
06/30/15 | Other | NHTSA ID: 10057829 TSB ID: SSM-72202 Jaguar: on some vehicles, there is an issue with the door latch and its functionality and the need to get to root cause to prevent unnecessary replacement. model xf, x250, xk, x150. updated 8/4/15. |