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2014 Jaguar XJ Technical Service Bulletins (TSBs)

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TSB Date Problem Area TSB Text
04/02/18 NHTSA ID: 10131574
TSB ID: SSM73067

Issue: jlr is investigating 3.0l & 5.0l supercharger noise, post vin's on jtb00349v2 & jtb00356v2.
01/29/18 NHTSA ID: 10127575
TSB ID: SSM72865

Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
01/29/18 NHTSA ID: 10127576
TSB ID: SSM72865 Attachm

Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
01/29/18 NHTSA ID: 10127578
TSB ID: SSM73660

Issue: jaguar xj customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. upon inspection, technicians have identi
01/29/18 NHTSA ID: 10127618
TSB ID: JTB00349NAS2

A clatter/knock/rattle noise may be heard from the engine.
01/22/18 NHTSA ID: 10127281
TSB ID: SSM72865

Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
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01/22/18 NHTSA ID: 10127282
TSB ID: SSM72865 Attachm

Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
01/22/18 NHTSA ID: 10127284
TSB ID: SSM73660

Issue: jaguar xj customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. upon inspection, technicians have identi
01/22/18 NHTSA ID: 10127293
TSB ID: JA17TE-09

Temporary suspension of 17c next generation infotainment (ngi) download
01/22/18 NHTSA ID: 10127304
TSB ID: JTB00349NAS2

A clatter/knock/rattle noise may be heard from the engine.
11/16/17 NHTSA ID: 10124197
TSB ID: SSM58558

Issue: submitting a brake noise epqr
09/26/17 NHTSA ID: 10118162
TSB ID: JTB00533NAS1

Situation: during an engine cold-start (coolant temperature at or below 75?c / 167?f), the engine may exhibit hard starting, rough idle, poor running, and/or an engine misfire. the engine malfunction indicator lamp (mil) may be illuminat
08/10/17 NHTSA ID: 10110943
TSB ID: JTB00423NAS2

Situation: a 'humming' noise may be evident from the engine when the engine is idling.
04/19/17 NHTSA ID: 10097598
TSB ID: JTB00415NAS4

Situation: one of the following issues may occur: ? the gear selector led indicator flashes and neutral is involuntarily engaged when coming to a stop. ? the instrument cluster has switched off after an automatic engine stop and driver exit
04/19/17 NHTSA ID: 10097563
TSB ID: K202NAS1

Situation: the transmission control switch (tcs) may fail to rise when the engine start/stop button is pressed (ignition switched 'on'). repeated cycling of the engine start/stop button may temporarily overcome this issue. action: retail
04/19/17 NHTSA ID: 10097564
TSB ID: K207 UPS7513-2BN

Situation: a small number of 2014 model year jaguar xjr vehicles require an upgrade to the rear suspension system to align with current production specifications. a revised design rear suspension toe link nut with integral washer will be
04/18/17 NHTSA ID: 10097542
TSB ID: 6-216NAS

Description the transmission control switch (tcs) may fail to rise when the engine start/stop button is pressed (ignition switched ?on?) on a limited number of 2013-2014 model year jaguar xf, xj, and xk vehicles within the listed vin rang
04/18/17 NHTSA ID: 10097549
TSB ID: 6-217NAS

A limited number of 2014 model year jaguar xjr vehicles require an upgrade to the rear suspension system to align with current production specifications. a revised design rear suspension toe link nut with integral washer will be installed a
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04/07/17 NHTSA ID: 10097045
TSB ID: SSM45614

Re-issued dec 2015 issue: engineering is investigating reports of xj (x351) ride height sensors not operating correctly. cause: the air suspension and active dynamics modules include checks of the height sensors during vehicle usage.
04/07/17 NHTSA ID: 10097047
TSB ID: SSM71966

Issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation
04/06/17 NHTSA ID: 10096993
TSB ID: SSM72617

Coolant expansion tank pressure caps leaking
04/06/17 NHTSA ID: 10097003
TSB ID: SSM72668

Excessive corrosion on vehicle brake disc friction faces which could result in brake noise and/or judder
04/05/17 NHTSA ID: 10096881
TSB ID: JTB00415NAS3

Situation: one of the following issues may occur: ? the gear selector led indicator flashes and neutral is involuntarily engaged when coming to a stop. ? the instrument cluster has switched off after an automatic engine stop and driver
04/05/17 NHTSA ID: 10096887
TSB ID: K309NAS1

Situation: to address concerns with the correct operation of the oxygen (o2) sensors, updated engine control module (ecm) software is required on the models, engine variants, and vehicle identification number (vin) ranges as listed in th
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04/05/17 NHTSA ID: 10096901
TSB ID: JTB00267NAS2

Situation: a vibration or shaking sensation coming from different areas of the vehicle may be evident while driving. this may be felt through the steering wheel and/or through the seats/vehicle body. it may, or may not, occur during braking
04/04/17 NHTSA ID: 10096841
TSB ID: 6-248NAS (ISSUE

Address concerns with the correct operation of the ozygen (o2) sensors
04/04/17 NHTSA ID: 10096844
TSB ID: JTB00357NAS1

Situation: one or more fo the following issues may be evident when using the smart key: ? engine fails to crank; ? 'smart key not found' message displayed in the instrument cluster; ? vehicle may not unlock / lock when using passive ent
03/31/17 NHTSA ID: 10096759
TSB ID: JTB00436NAS2

Situation: the engine malfunction indicator lamp (mil) may be illuminated. upon diagnosis, the technician may find one or more of the following diagnostic trouble c odes (dtc ) stored in the engine control module (ec m): p043e-00, p0442-
03/31/17 NHTSA ID: 10096822
TSB ID: JTB00392NAS1

Situation: the engine malfunction indicator lamp (mil) may be illuminated. upon diagnosis, the technician may find diagnostic trouble codes (dtc) relevant to the mid-catalyst and post-catalyst heated oxygen sensors (ho2s) -- p0036, p0037,
03/30/17 NHTSA ID: 10096747
TSB ID: JTB00394NAS3

Situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. the noise may be more noticeable when the engine is at idle speed and when the engine is cold. cause: this may be caused by a noisy high pressure fuel pum
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03/30/17 NHTSA ID: 10096676
TSB ID: JTB00436NAS1

Situation: the engine malfunction indicator lamp (mil) may be illuminated. upon diagnosis, the technician may find one or more of the following diagnostic trouble codes (dtc) stored in the engine control module (ecm): p043e-00, p0442-00,
03/29/17 NHTSA ID: 10096579
TSB ID: JTB00278NAS3

Situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a ?low coolant level? message is displayed in the message center. upon inspection, a leak may be found to be
03/29/17 NHTSA ID: 10096582
TSB ID: JTB00423NAS1

Situation: a 'humming' noise may be evident from the engine when the engine is idling. cause: this may be caused by dust and/or water ingress to the primary drive belt idler pulley bearing.
03/28/17 NHTSA ID: 10096516
TSB ID: SSM72141

Issue: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. cause: temporary flat spots naturally develop on the rolling surface of a
03/28/17 NHTSA ID: 10096533
TSB ID: JTB00394NAS1

Situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. the noise may be more noticeable when the engine is at idle speed and when the engine is cold. cause: this may be caused by a noisy high pressure fuel pum
03/28/17 NHTSA ID: 10096534
TSB ID: JTB00394NAS2

Situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. the noise may be more noticeable when the engine is at idle speed and when the engine is cold. cause: this may be caused by a noisy high pressure fuel pum
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03/27/17 NHTSA ID: 10096430
TSB ID: SSM72114

Issue: high pressure fuel pump diagnostics on 3.0l aj126 and 5.0l aj133 engines have been updated. action: please refer to the procedure below for information on how to access the new information through sdd.
03/27/17 NHTSA ID: 10096458
TSB ID: JTB00388NAS1

Situation: this is an information only bulletin to aid in the diagnosis of hydraulic power steering issues. action: when diagnosing customer concerns relating to the hydraulic power steering system, refer to the service information below
03/27/17 NHTSA ID: 10096482
TSB ID: SSM40913

Re-issued january 2015. issue: on investigation of warranty returns it has been noted that the engine-compartment lid latch has been lubricated. cause: lubricant applied to the engine-compartment lid latch during routine servicing or f
03/27/17 NHTSA ID: 10096402
TSB ID: SSM72041

Issue: submitting a steering system noise epqr. cause: under investigation
03/27/17 NHTSA ID: 10096403
TSB ID: SSM72082

Issue a significant number of tss motors have been replaced under warranty, when returned to the supplier for analysis many are deemed as ?no fault found?. dtc?s may be present, due to this carry out a dtc global read using the recommen
03/24/17 NHTSA ID: 10096372
TSB ID: K253 UPS6014-2BN

Situation: a potential issue has been identified on a limited number of 2014-2015 model year xj (x351) vehicles where the brake booster solenoid connector spring locking mechanism may not be engaged and as a result there may be a loss of
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03/24/17 NHTSA ID: 10096378
TSB ID: SSM40913

Re-issued november 2014. issue: on investigation of warranty returns it has been noted that the engine-compartment lid latch has been lubricated. cause: lubricant applied to the engine-compartment lid latch during routine servicing or
03/24/17 NHTSA ID: 10096386
TSB ID: SSM72037

Issue: in some circumstances, the customer is reporting the engine failing to start, the engine running rough, the check engine light being displayed, or a combination of these symptoms. cause: dtc's captured by the vehicle electronic
03/24/17 NHTSA ID: 10096340
TSB ID: 6-253NAS

Description a potential issue has been identified on a limited number of 2014-2015 model year xj (x351) vehicles where the brake booster solenoid connector spring locking mechanism may not be engaged and as a result there may be a loss of
03/23/17 NHTSA ID: 10096229
TSB ID: SSM51357

Issue: when investigating customer reports for incorrect fuel gauge concerns the dealer technician may diagnose that the fuel senders are open circuit. this diagnosis may be incorrect depending on the multimeter settings selected by the
03/23/17 NHTSA ID: 10096270
TSB ID: SSM71966

Issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation
03/23/17 NHTSA ID: 10096212
TSB ID: JTB00288NAS1

Situation: the engine may require extended cranking or fail to start under cold (-4?f / -20?c and lower) ambient temperature conditions. cause: this may be caused by high viscosity oil which creates lower cranking speeds, adversely affec
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03/23/17 NHTSA ID: 10096217
TSB ID: JTB00384NAS1

Situation: an 'oil level critically low' message may be displayed on the instrument cluster. cause: this may be caused by the dynamic oil level measurement causing a false warning.
03/22/17 NHTSA ID: 10096156
TSB ID: SSM72002

Issue: low coolant message displayed. a coolant leak is found from the seam on coolant pipe (aj8 9664). see the attached file for an example of the leak location. cause: a process issue at component supplier.
03/21/17 NHTSA ID: 10096107
TSB ID: K245 UPS5314-3BN

Situation: a potential issue has been identified on a number of 2014 model year xj (x351) vehicles, fitted with the 3.0l v6 supercharged engine only, where the driveshaft fixings may not have been tightened to the correct torque value. a
03/17/17 NHTSA ID: 10095669
TSB ID: K207NAS1

Situation: an issue had been identified on a small number of 2014 model year jaguar xjr (x351) vehicles within the listed vin range which have been manufactured with the incorrect specification rear stabilizer bar (a 17-mm stabilizer bar
03/17/17 NHTSA ID: 10095619
TSB ID: JA14GI-10

Please be advised that update prior to sale notice ups7513 (program code k207), rear suspension upgrade, affecting a limited number of 2014 model year jaguar xjr vehicles, has been suspended effective immediately. this program is currentl
03/16/17 NHTSA ID: 10095481
TSB ID: JTB00258NAS2

Situation: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. cause: temporary flat spots naturally develop on the rolling surface of
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03/16/17 NHTSA ID: 10095351
TSB ID: SSM73028

Issue: the customer may report a noise from the engine bay. this maybe accompanied with the coolant gauge reading high and/or the charge warning indicator illuminated. investigation finds a concern with the primary idler pulley assembly wh
03/15/17 NHTSA ID: 10095082
TSB ID: JTB00356NAS2

Situation: a ?clattering? / 'knock' / 'rattle' noise may be heard from the engine.
03/08/17 NHTSA ID: 10094405
TSB ID: JTB00278NAS2

Situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a ?low coolant level? message is displayed in the message center. upon inspection, a leak may be found to be
03/08/17 NHTSA ID: 10094378
TSB ID: JTB00257NAS3

Situation: the steering wheel may exhibit a vibration / shimmy while driving. cause: this may be caused by a road wheel/tire assembly imbalance and/or temporary tire flat-spotting.
02/27/17 NHTSA ID: 10093107
TSB ID: JTB00501NAS1

Situation: the engine speed may 'dip' or the engine may hesitate after an auto stop/start event.
09/19/16 NHTSA ID: 10080421
TSB ID: JTB-00392-NAS-3

Situation: the engine malfunction indicator lamp (mil) may be illuminated. upon diagnosis, the technician may find diagnostic trouble codes (dtc) relevant to the mid-catalyst and post-catalyst heated oxygen sensors (ho2s) -- p0036, p0037, p
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09/16/16 NHTSA ID: 10080383
TSB ID: SSM-71218

Issue: customer repor ts a parkbrake warning lamp i l luminated and / or parkbrake faul t message displayed in the ipk (instrument pack), following investigation wi th sdd the fol lowing dtc p1571-64 (brake swi tch - signal plausibilit
09/16/16 NHTSA ID: 10080373
TSB ID: SB-6-217-NAS

Description a limited number of 2014 model year jaguar xjr vehicles require an upgrade to the rear suspension system to align with current production specifications. a revised design rear suspension toe link nut with integral washer will
09/16/16 NHTSA ID: 10080381
TSB ID: SSM-70478

Issue: customer complaint may identify a turbocharger fault on 2.0 gtdi engines from 12my onwards, which includes re-manufactured units. cause: jlr are currently investigating the possible root causes with the supplier, borg warner turbo
09/02/16 NHTSA ID: 10079161
TSB ID: SSM-63697

Republished august 2013. issue: fuel injector concerns, (applicable to 5.0 aj133 gasoline engines), leading to potential problems such as poor running, poor fuel economy, hard starting, rough idle, misfires and engine detonation. custome
09/01/16 NHTSA ID: 10079124
TSB ID: SSM-66697

Issue: after the engine coolant on a 5.0l v8 aj133 engine has been partially or fully drained and filled, the customer experiences the engine overheating. cause: the refill procedure has not been completed correctly, resulting in insuf
05/13/16 NHTSA ID: 10065162
TSB ID: JTB00349NAS1

Summary to be provided on a future date.
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05/13/16 NHTSA ID: 10065168
TSB ID: JTB00356NAS1

Summary to be provided on a future date.
05/13/16 NHTSA ID: 10065169
TSB ID: JTB00361NAS1

Summary to be provided on a future date.
05/13/16 NHTSA ID: 10065195
TSB ID: K207NAS1

Summary to be provided on a future date.
05/13/16 NHTSA ID: 10065225
TSB ID: K-207 UPS7513

Situation: a small number of 2014 model year jaguar xjr vehicles require an upgrade to the rear suspension system to align with current production specifications. a revised design rear suspension toe link nut with integral washer will be i
05/13/16 NHTSA ID: 10065239
TSB ID: J048NAS1

Summary to be provided on a future date.
05/13/16 NHTSA ID: 10065240
TSB ID: K253 UPS6014

Summary to be provided on a future date.
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05/09/16 NHTSA ID: 10064278
TSB ID: 6-226NAS

Summary to be provided on a future date.
05/09/16 NHTSA ID: 10064296
TSB ID: 7-093USA

Summary to be provided on a future date.
05/09/16 NHTSA ID: 10064308
TSB ID: JA14GI-10

Summary to be provided on a future date.
05/09/16 NHTSA ID: 10063939
TSB ID: 6-215NAS

Summary to be provided on a future date.
05/09/16 NHTSA ID: 10063945
TSB ID: 6-217NAS

Summary to be provided on a future date.
05/09/16 NHTSA ID: 10064358
TSB ID: 6-253NAS

Summary to be provided on a future date.
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05/09/16 NHTSA ID: 10064315
TSB ID: JTB00208NAS2

Summary to be provided on a future date.
05/09/16 NHTSA ID: 10064319
TSB ID: JTB00258NAS2

Summary to be provided on a future date.
05/09/16 NHTSA ID: 10064321
TSB ID: JTB00278NAS2

Summary to be provided on a future date.
05/09/16 NHTSA ID: 10064325
TSB ID: JTB00288NAS1

Summary to be provided on a future date.
03/28/17 Engine NHTSA ID: 10096504
TSB ID: SSM72087

Issued january 2015. issue: a customer may report one of the following symptoms: 1) battery charging warning message or eco stop inhibited message is displayed in the instrument cluster 2) eco stop is non-functional over a number of dri
04/02/18 Transmission and Drivetrain NHTSA ID: 10131579
TSB ID: SSM73384

Issue: rear differential oil leak evident from the pinion seal.
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05/09/17 Transmission and Drivetrain NHTSA ID: 10098601
TSB ID: SSM-71598

Issue: following the recent k202 campaign a few customers have reported continuing problems with the transmission control switch unit(s) fails to rise or initially rises before lowering itself back to its default position for an igniti
04/18/17 Transmission and Drivetrain NHTSA ID: 10097502
TSB ID: SSM71498

Issue: engineering is investigating the cause of front drive shafts (half shafts) rubber boots split or damaged on jaguar vehicles in warranty. cause: unknown ? engineering investigation on-going.
04/05/17 Transmission and Drivetrain NHTSA ID: 10096912
TSB ID: JTB00417NAS3

Situation: an oil leak may be evident from underneath the vehicle or discovered during routine service.
03/29/17 Transmission and Drivetrain NHTSA ID: 10096642
TSB ID: JTB00417NAS1

Situation: an oil leak may be evident from underneath the vehicle or discovered during routine service. cause: the cause may be unknown.
03/28/17 Transmission and Drivetrain NHTSA ID: 10096535
TSB ID: JTB00415NAS1

Situation: after coming to a stop, the vehicle will not move off and the transmission may appear to be in neutral even though the transmission control switch has not been moved. the transmission gear position indicator on the gear select
03/27/17 Transmission and Drivetrain NHTSA ID: 10096423
TSB ID: K238 UPS4114-3BN

Situation: an issue has been identified on a number of 2015 model year f-type (x152) and 2014 model year xf (x250) and xj (x351) vehicles where the transmission filter may become detached from the transmission fluid pan. this could resul
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03/24/17 Transmission and Drivetrain NHTSA ID: 10096296
TSB ID: SSM72034

Concern: there is an oil leak from the transfer case flange, to front prop shaft please see the attached pictures, on xj and xf all wheel drive vehicles only cause: engineering are investigating the cause of this issue and require the
03/23/17 Transmission and Drivetrain NHTSA ID: 10096220
TSB ID: K245 UPS5314-4BN

Situation: a potential issue has been identified on a number of 2014 model year xj (x351) vehicles, fitted with the 3.0l v6 supercharged engine only, where the driveshaft fixings may not have been tightened to the correct torque value. a
03/20/17 Transmission and Drivetrain NHTSA ID: 10096003
TSB ID: JTB00350NAS1

Situation: after changing the transfer case oil, the all wheel drive system may not function correctly. cause: this may be caused by the diagnostic routine for resetting of the adaptation value for the oil change not functioning properly
03/17/17 Transmission and Drivetrain NHTSA ID: 10095556
TSB ID: SSM70018

Issue: a customer may report that their transmission rotary shifter or gear selector may be either locked, or failing to engage drive or reverse. cause: an error in the software functionality has been discovered which can create dtc p0
09/16/16 Transmission and Drivetrain NHTSA ID: 10080372
TSB ID: SB-6-216-NAS

Description the transmission control switch (tcs) may fail to rise when the engine start/stop button is pressed (ignition switched ?on?) on a limited number of 2013-2014 model year jaguar xf, xj, and xk vehicles within the listed vin rang
05/13/16 Transmission and Drivetrain NHTSA ID: 10065185
TSB ID: JTB00403NAS1

Summary to be provided on a future date.
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05/13/16 Transmission and Drivetrain NHTSA ID: 10065193
TSB ID: K-202-NAS-1

Situation: the transmission control switch (tcs) may fail to rise when the engine start/stop button is pressed (ignition switched 'on'). repeated cycling of the engine start/stop button may temporarily overcome this issue. action: retail
05/13/16 Transmission and Drivetrain NHTSA ID: 10065230
TSB ID: TBD

Summary to be provided on a future date.
05/13/16 Transmission and Drivetrain NHTSA ID: 10065231
TSB ID: K238 UPS4114

Summary to be provided on a future date.
05/13/16 Transmission and Drivetrain NHTSA ID: 10065232
TSB ID: K245 UPS5314

Summary to be provided on a future date.
05/13/16 Transmission and Drivetrain NHTSA ID: 10065233
TSB ID: K245 UPS5314

Summary to be provided on a future date.
05/13/16 Transmission and Drivetrain NHTSA ID: 10065248
TSB ID: SSM-71498

Issue: engineering is investigating the cause of front drive shafts (half shafts) rubber boots split or damaged on jaguar vehicles in warranty. cause: unknown ? engineering investigation on-going.
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05/13/16 Transmission and Drivetrain NHTSA ID: 10065290
TSB ID: SSM72035

Summary to be provided on a future date.
05/09/16 Transmission and Drivetrain NHTSA ID: 10063938
TSB ID: 6-214NAS

Summary to be provided on a future date.
05/09/16 Transmission and Drivetrain NHTSA ID: 10063944
TSB ID: 6-216NAS

Summary to be provided on a future date.
05/09/16 Transmission and Drivetrain NHTSA ID: 10063957
TSB ID: 6-231NAS

Summary to be provided on a future date.
05/09/16 Transmission and Drivetrain NHTSA ID: 10063958
TSB ID: 6-233NAS

Summary to be provided on a future date.
05/09/16 Transmission and Drivetrain NHTSA ID: 10063959
TSB ID: 6-233NAS2

Summary to be provided on a future date.
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05/09/16 Transmission and Drivetrain NHTSA ID: 10064242
TSB ID: K202 UPS6813

Summary to be provided on a future date.
05/09/16 Transmission and Drivetrain NHTSA ID: 10064348
TSB ID: 6-244NAS

Summary to be provided on a future date.
05/09/16 Transmission and Drivetrain NHTSA ID: 10064349
TSB ID: 6-244NAS2

Summary to be provided on a future date.
09/18/15 Transmission and Drivetrain NHTSA ID: 10058422
TSB ID: TB-00415NAS2

Jaguar: when at a stop, transmission appears in neutral even when transmission control switch was not moved and gear position indicator and instrument cluster flashing d or s in message cluster. model 2014-16 f-type (x152), 2013-15 xf (x2
06/15/15 Transmission and Drivetrain NHTSA ID: 10057631
TSB ID: SSM72034

Jaguar xj&xf : all wheel drive transfer case front flange oil leak. *lj
06/10/15 Transmission and Drivetrain NHTSA ID: 10057583
TSB ID: K245UPS5314

Jaguar 2014 xj range: information regarding the driveshaft fixings issues on xj vehicles with 3.0l v6 engines only, fail to be tightened to torque value correctly . *lj
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06/09/15 Transmission and Drivetrain NHTSA ID: 10057553
TSB ID: 6-244NAS

Jaguar 2014 model year xj vehicles: information regarding update on drive shaft fixings, fitted with the 3.0l v6 supercharged engine only, failed to tightened. *lj
06/09/15 Transmission and Drivetrain NHTSA ID: 10057554
TSB ID: 6-244NAS

Jaguar 2014 model year xj vehicles: driveshaft fixings- update: driveshaft fixings may not have the correct torque valve tightened (supercharged engines only). *lj
10/17/14 Transmission and Drivetrain NHTSA ID: 10056268
TSB ID: UPS4114-2B-NAS1

Jaguar: due to harsh shifting of transmission, a fault transmission message is displayed on instrument cluster (ic) regarding detachment of transmission filter from transmission fluid pan. model 2015 f-type, 2014 xf, xj.
04/02/18 Electrical and Air Conditioning NHTSA ID: 10131577
TSB ID: SSM73410

issue: a technician may want to run the ?powertrain ? transmission module adaption clear? routine, for any vehicle with an 8hp transmission, and will not be able to find the routine within sdd.
04/02/18 Electrical and Air Conditioning NHTSA ID: 10131580
TSB ID: SSM73419

Issue: here map updates must be performed correctly to ensure the vehicle's infotainment system continues to operate as designed.
01/29/18 Electrical and Air Conditioning NHTSA ID: 10127587
TSB ID: JA17TE-09

Temporary suspension of 17c next generation infotainment (ngi) download
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01/29/18 Electrical and Air Conditioning NHTSA ID: 10127608
TSB ID: SSM73700

Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi
01/22/18 Electrical and Air Conditioning NHTSA ID: 10127294
TSB ID: SSM73700

Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi
01/16/18 Electrical and Air Conditioning NHTSA ID: 10127108
TSB ID: SSM73633

Issue: when crossing into a different country in control secure may incorrectly determine that the vehicle has been stolen. this will result in the telematics service provider (tsp) contacting the customer to confirm if theft has occurred
01/16/18 Electrical and Air Conditioning NHTSA ID: 10127111
TSB ID: JTB00492NAS3

The auto stop/start system may be inoperative.
01/16/18 Electrical and Air Conditioning NHTSA ID: 10127104
TSB ID: SSM73520

When attempting to update the navigation maps to a newer level the update fails and the navigation becomes either slow to respond or no functionality at all.
10/21/17 Electrical and Air Conditioning NHTSA ID: 10120500
TSB ID: SSM73543

Issue: the solid state drive (ssd) within the infotainment master controller (imc) fails on vehicles fitted with incontrol touch pro audio systems which causes navigation, speech and media library to be unavailable to the customer with the
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10/14/17 Electrical and Air Conditioning NHTSA ID: 10119560
TSB ID: SSM73298

Issue: technician may report one of the following conditions during or post pdi: dtc u2109-09 (back up battery component failures) during pdi it may not be possible to activate telematics services vehicle message centre may display "sos lim
10/14/17 Electrical and Air Conditioning NHTSA ID: 10119563
TSB ID: JTB00415NAS5

Situation: t he transmission may default to neutral (n) when the vehicle comes to a stop with auto stop/start active. the gear indicator display may also flash on the instrument cluster and on the transmission control switch (tcs).
09/26/17 Electrical and Air Conditioning NHTSA ID: 10118144
TSB ID: JTB00492NAS2

Auto start-stop may be inoperative
09/26/17 Electrical and Air Conditioning NHTSA ID: 10118164
TSB ID: SSM73310

Issue: sim card does not latch in sim slot or cannot be read.
05/10/17 Electrical and Air Conditioning NHTSA ID: 10098782
TSB ID: SSM71803

Issued may 2014: the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications
04/19/17 Electrical and Air Conditioning NHTSA ID: 10097565
TSB ID: SSM69078

Issue: apple ios, and android phone issues after software updates. the customer may report a range of problems with their phone connection, audio quality or phonebook which have started to happen after the phone was manually or automa
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04/19/17 Electrical and Air Conditioning NHTSA ID: 10097567
TSB ID: SSM70698

Issue: a customer may report that their phone, disconnects during or after phone calls, shows as paired but not available, is not showing as paired but is available, is difficult to pair, audio fragments when streaming music and/or ot
04/19/17 Electrical and Air Conditioning NHTSA ID: 10097568
TSB ID: SSM 71218

Issue: customer repor ts a parkbrake warning lamp i l luminated and / or parkbrake faul t message displayed in the ipk (instrument pack), following investigation wi th sdd the fol lowing dtc p1571-64 (brake swi tch - signal plausibilit
04/19/17 Electrical and Air Conditioning NHTSA ID: 10097570
TSB ID: SSM 71358

I s sue: tizzing / buzzing sound f rom door speaker when veneer reinstal led cause: fixings incor rect ly located / not renewed action: when ref i t t ing a door veneer please note the following; 1) veneer cl ips must be renewed when
04/19/17 Electrical and Air Conditioning NHTSA ID: 10097592
TSB ID: SSM72824

Issue: customers are unable to charge accessories or play music using the usb port on gen 2.1 infotainment system.
04/17/17 Electrical and Air Conditioning NHTSA ID: 10097443
TSB ID: SSM71598

Issue: following the recent k202 campaign a few customers have reported continuing problems with the transmission control switch unit(s) fails to rise or initially rises before lowering itself back to its default position for an igniti
04/10/17 Electrical and Air Conditioning NHTSA ID: 10097086
TSB ID: SSM72486

Issue: customers may report whilst pressing the auto stop/start button in their vehicle, a warning message may be displayed in the instrument cluster - auto stop/start not available. dtc b12cd-87 will be logged in the gateway module gwm).
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04/07/17 Electrical and Air Conditioning NHTSA ID: 10097031
TSB ID: SSM72591

Issue. gps antenna is being replaced and is no fault found when tested by supplier gen2.1 systems fitted to xj and xf current car position indicator will not lock onto correct location on map. navigation will display 'gps' icon when in
04/07/17 Electrical and Air Conditioning NHTSA ID: 10097050
TSB ID: SSM72486

Issue: customers may report whilst pressing the auto stop/start button in their vehicle, a warning message may be displayed in the instrument cluster - auto stop/start not available. dtc b12cd-87 will be logged in the gateway module gwm
04/07/17 Electrical and Air Conditioning NHTSA ID: 10097053
TSB ID: SSM72508

Issued dec 2015. issue vehicles battery claims for battery discharged. cause the battery storage process has not been correctly followed upon vehicle delivery and following a pdi.
04/07/17 Electrical and Air Conditioning NHTSA ID: 10097054
TSB ID: SSM72513

Issued dec 2015. issue for vehicles fitted with the in control touch there could be a customer concern that on collection of their vehicle the correct search country has not been selected in the navigation. action as part of the pdi
04/07/17 Electrical and Air Conditioning NHTSA ID: 10097056
TSB ID: SSM72520

Issued dec 2015. issue the incorrect parts are being replaced when sd card read error message is displayed in the navigation screen. cause sd card
04/07/17 Electrical and Air Conditioning NHTSA ID: 10097061
TSB ID: SSM72012

Issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. cause the front control display interface module (touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrec
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04/06/17 Electrical and Air Conditioning NHTSA ID: 10096966
TSB ID: SSM72206

Kvm component protection time-out is logged
04/06/17 Electrical and Air Conditioning NHTSA ID: 10096992
TSB ID: SSM72613

Software level check for incontrol touch pro
04/06/17 Electrical and Air Conditioning NHTSA ID: 10096995
TSB ID: SSM72631

Battery terminals not fitted correctly during pdi process
04/06/17 Electrical and Air Conditioning NHTSA ID: 10096996
TSB ID: SSM72642

Tpms system mis diagnosed
04/06/17 Electrical and Air Conditioning NHTSA ID: 10096999
TSB ID: SSM72655

Incontrol touch pro, radio inoperative and unable to tune or change radio bands
04/06/17 Electrical and Air Conditioning NHTSA ID: 10097000
TSB ID: SSM72657

Incontrol touch pro map download to infotainment master controller will not complete process
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04/06/17 Electrical and Air Conditioning NHTSA ID: 10096944
TSB ID: SSM72768

Issue a customer may report that a low battery warning message is displayed on the instrument cluster and eco stop/start unavailable.
04/06/17 Electrical and Air Conditioning NHTSA ID: 10096946
TSB ID: SSM72773

Issue a customer may report a concern that, when an external media source is connected to the in car entertainment system using the relevant usb cable only, the device is not connecting to the vehicle.
04/05/17 Electrical and Air Conditioning NHTSA ID: 10096883
TSB ID: JTB00446NAS1

Situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ? faulty generator ? faulty battery monitoring system (bms) ? the charge warning indicator is illumi
03/31/17 Electrical and Air Conditioning NHTSA ID: 10096760
TSB ID: JTB00438NAS1

Situation: the air suspension system warning light may be illuminated and the air suspension system may be inactive. cause: this may be caused by specific damage to the air suspension system compressor connector and compressor.
03/31/17 Electrical and Air Conditioning NHTSA ID: 10096820
TSB ID: JTB00342NAS2

Situation: on start-up, the navigation system may experience either an intermittent or permanent concern as described below. a. intermittent: - the current vehicle position displayed is 'washington d.c.' and not the actual current posi
03/31/17 Electrical and Air Conditioning NHTSA ID: 10096829
TSB ID: JTB00447NAS1

Situation: the interior electrical switches and/or center division trim panel may show signs of peeling or are sticky to the touch. the following may be affected by this concern: ? steering wheel switchpack - left/right ? air condition
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03/31/17 Electrical and Air Conditioning NHTSA ID: 10096782
TSB ID: SSM71869

Issue jaguar are currently investigating body control modules (bcm) and remote function actuators (rfa) replaced for a non-start condition. following supplier analysis the modules have been categorised as "no fault found". cause curr
03/31/17 Electrical and Air Conditioning NHTSA ID: 10096786
TSB ID: SSM72206

Issue only applicable to software versions 30.3 (gen 3) fk72-14c104-af and 29.3 (gen 2) dpla-14c104-ag when checking for fault codes logged in the kvm (keyless vehicle module) also known as the rfa (remote function actuator) f000- 63/u
03/30/17 Electrical and Air Conditioning NHTSA ID: 10096700
TSB ID: SSM72307

Issue the message "radar sensor blocked" appears in instrument pack display. if blockage occurs while acc is being used, ?driver intervene? and/or "radar sensor blocked" message will appear on the cluster and dtc c1a67-97 is also set
03/30/17 Electrical and Air Conditioning NHTSA ID: 10096652
TSB ID: JTB00433NAS1

Situation: the adaptive front lighting system (afs) warning lamp may be illuminated/flashing on the instrument cluster. upon diagnosis, the technician may find diagnostic trouble codes (dtc) b1d64-87 and/or b1d65-87 stored in the headlam
03/29/17 Electrical and Air Conditioning NHTSA ID: 10096601
TSB ID: JTB00415NAS2

Situation: after coming to a stop, the vehicle will not move off and the transmission may appear to be in neutral even though the transmission control switch has not been moved. the transmission gear position indicator on the gear select
03/29/17 Electrical and Air Conditioning NHTSA ID: 10096610
TSB ID: SSM72307

Issue the message "radar sensor blocked" appears in instrument pack display. if blockage occurs while acc is being used, ?driver intervene? and/or "radar sensor blocked" message will appear on the cluster and dtc c1a67-97 is also set
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03/28/17 Electrical and Air Conditioning NHTSA ID: 10096567
TSB ID: JTB00293NAS2

Situation: when attempting to use an mp3 player through the auxiliary (aux) input jack, there may be no audio from right-hand-side speakers. cause: this may be caused by an incorrectly wired connector c32-m.
03/28/17 Electrical and Air Conditioning NHTSA ID: 10096507
TSB ID: SSM72153

Issue: for the models identified above, a concern has been identified with the latest tcm software released on dvd 139 patch 15. cause: currently under investigation with jlr engineering.
03/27/17 Electrical and Air Conditioning NHTSA ID: 10096426
TSB ID: SSM72087

Issue: a customer may report one of the following symptoms: 1) battery charging warning message or eco stop inhibited message is displayed in the instrument cluster 2) eco stop is non-functional over a number of drive cycles 3) the vehi
03/27/17 Electrical and Air Conditioning NHTSA ID: 10096455
TSB ID: JTB00380NAS2

Situation: inadequate a/c performance, low pressure recorded on the high pressure system, and/or high pressure recorded on the low pressure system may be exhibited with the compressor clutch (where applicable) working properly. cause: t
03/27/17 Electrical and Air Conditioning NHTSA ID: 10096411
TSB ID: JTB00380NAS1

Situation: inadequate a/c performance may be exhibited. upon inspection, low pressure is recorded on the high pressure system, high pressure recorded on the low pressure system, and the compressor clutch (where applicable) is working pro
03/24/17 Electrical and Air Conditioning NHTSA ID: 10096291
TSB ID: SSM72022

Issue: seats not moving in one direction / one axis cause: motor connections not fully latched
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03/24/17 Electrical and Air Conditioning NHTSA ID: 10096298
TSB ID: SSM72035

Concern: jaguar land rover and the supplier have inspected 101 warranty claims for heated oxygen sensors (ho2s). 23% were found to have no defects. cause: one possible reason for this is that all ho2s sensors are replaced when only one
03/23/17 Electrical and Air Conditioning NHTSA ID: 10096272
TSB ID: SSM72012

Issue the wrong component maybe replaced when troubleshooting bluetooth connectivity in car. cause the front control display interface module (touchscreen) has no effect on bluetooth connectivity in the car and as such may be incorrect
03/23/17 Electrical and Air Conditioning NHTSA ID: 10096233
TSB ID: SSM71803

Issue the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications with the mo
03/22/17 Electrical and Air Conditioning NHTSA ID: 10096131
TSB ID: SSM71961

Issue: engineering is investigating reports of xj (x351) ride height sensors not operating correctly. cause: the air suspension and active dynamics modules include checks of the height sensors during vehicle usage. if there is a fault w
03/22/17 Electrical and Air Conditioning NHTSA ID: 10096133
TSB ID: SSM71974

Issue: a significant number of bms (battery monitoring system) modules have been replaced when dtc b11db-87 is logged, when returned to the supplier for analysis many are deemed ?no fault found? cause: incorrect diagnosis
03/21/17 Electrical and Air Conditioning NHTSA ID: 10096045
TSB ID: SSM64857

Issue: a customer may report a concern that when an ipod/iphone is connected to the in car entertainment system using the ipod/iphone usb cable only, the playback sound may be distorted or jumps/skips. cause: unknown, currently under i
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03/21/17 Electrical and Air Conditioning NHTSA ID: 10096048
TSB ID: SSM67697

Issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be t
03/21/17 Electrical and Air Conditioning NHTSA ID: 10096102
TSB ID: JTB00379NAS1

Situation: condensation / mist may appear on the inside of front and/or rear exterior lamps. cause: condensation/mist is a natural phenomenon which can occur when there is a temperature difference between the inside and outside of the la
03/21/17 Electrical and Air Conditioning NHTSA ID: 10096058
TSB ID: SSM71803

Issue the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications with the mo
03/21/17 Electrical and Air Conditioning NHTSA ID: 10096061
TSB ID: SSM71869

Issue jaguar are currently investigating body control modules (bcm) and remote function actuators (rfa) replaced for a non-start condition. following supplier analysis the modules have been categorised as "no fault found". cause curr
03/21/17 Electrical and Air Conditioning NHTSA ID: 10096021
TSB ID: K238 UPS4114-2BN

Situation: an issue has been identified on a number of 2015 model year f-type (x152) and 2014 model year xf (x250) and xj (x351) vehicles where the transmission filter may become detached from the transmission fluid pan. this could resul
03/21/17 Electrical and Air Conditioning NHTSA ID: 10096025
TSB ID: SSM67697

Issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be t
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03/21/17 Electrical and Air Conditioning NHTSA ID: 10096029
TSB ID: SSM71896

Issue the complete gear shift modules (gsm) are being replaced when there has been a claim reported of an appearance defect with the rotary gear selector (rotary control knob) , with issues such as peeling chrome and rough edges. the ro
03/21/17 Electrical and Air Conditioning NHTSA ID: 10096031
TSB ID: SSM71915

Issue a number of alternators are being replaced under warranty and are found to be faulty due to internal regulator chip damage. cause alternators are being damaged due to cross polarity when the vehicle is jump started.
03/20/17 Electrical and Air Conditioning NHTSA ID: 10095822
TSB ID: K197NAS1

Situation: an issue has been identified on a limited number of 2014 model year jaguar xj vehicles within the listed vin range where the incorrect specification glue has been used to adhere the leather to the instrument panel upper sectio
03/20/17 Electrical and Air Conditioning NHTSA ID: 10095979
TSB ID: SSM71853

Issue the remote function actuator (rfa) also known as the keyless vehicle module (kvm), may fail to correctly download software on occasions. this can result in sdd reporting that the rfa is off bus by displaying a red cross in the netwo
03/20/17 Electrical and Air Conditioning NHTSA ID: 10095681
TSB ID: SSM64857

Issue: a customer may report a concern that when an ipod/iphone is connected to the in car entertainment system using the ipod/iphone usb cable only, the playback sound may be distorted or jumps/skips. cause: unknown, currently under
03/20/17 Electrical and Air Conditioning NHTSA ID: 10095701
TSB ID: 6-228NAS

An issue has been identified on a limited number of 2014 model year jaguar xj vehicles within the listed vin range where the incorrect specification glue has been used to adhere the leather to the instrument panel upper section."
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03/20/17 Electrical and Air Conditioning NHTSA ID: 10095941
TSB ID: SSM71822

Issued may 2014: issue during a recent market visit it was noted that a significant number of dealers have been carrying out pdi?s and then returning the vehicle to a storage compound without refitting the transit relay or returning the
03/20/17 Electrical and Air Conditioning NHTSA ID: 10095949
TSB ID: SSM71832

Issue:- customers have reported that the airbag warning light has illuminated in the instrument cluster after a previous repair. cause:- the drivers airbag circuit has been incorrectly diagnosed as being at fault or has more than one
03/20/17 Electrical and Air Conditioning NHTSA ID: 10095863
TSB ID: SSM71361

Issue: da-dongle/da-vina/da-st512 - j2534 vehicle communication interface device (vci) software requires updating to the latest level. da j2534 software driver level ? v4.0 (must be updated to this level on all sdd machines that use thi
03/17/17 Electrical and Air Conditioning NHTSA ID: 10095585
TSB ID: SSM71796

Issue: customer may notice that the instrument pack (ipk) / touch screen display tsd and headlights flicker momentarily. cause: during active diagnostics of the dual battery system voltage can peak above 16v due to an internal module
03/17/17 Electrical and Air Conditioning NHTSA ID: 10095522
TSB ID: JTB00310NAS3

Situation: a battery charge warning or 'eco stop inhibited' message may be displayed in the instrument cluster (ic) while driving. cause: this may be caused by the gateway module (gwm) falsely flagging diagnostic trouble code (dtc) 'b14
03/17/17 Electrical and Air Conditioning NHTSA ID: 10095547
TSB ID: K206NAS1

Situation: an issue has been identified on a select number of 2014 model year xj (x351) vehicles within the listed vin range where the instrument panel end trim may contact the door veneer.
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03/13/17 Electrical and Air Conditioning NHTSA ID: 10094790
TSB ID: SSM72875

Issue: homelink universal transmitter not working
03/08/17 Electrical and Air Conditioning NHTSA ID: 10094263
TSB ID: 6-221NAS

An issue has been identified on a limited number of 2014 model year jaguar xj vehicles within the listed vin range where the instrument panel end trim may contact the door veneer."
02/27/17 Electrical and Air Conditioning NHTSA ID: 10093082
TSB ID: JTB00380NAS3

Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
09/16/16 Electrical and Air Conditioning NHTSA ID: 10080340
TSB ID: SSM-68257

Issue: xf & xj window operation squeak / squeal (high pitch noise) cause: under investigation
09/16/16 Electrical and Air Conditioning NHTSA ID: 10080362
TSB ID: SSM-68398

Issue: x250 & x351 window mechanical creak or grinding noise. cause: incorrect drum wheel radius
09/16/16 Electrical and Air Conditioning NHTSA ID: 10080380
TSB ID: SSM-69078

Issue: apple ios, and android phone issues after software updates. the customer may report a range of problems with their phone connection, audio quality or phonebook which have started to happen after the phone was manually or automati
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09/16/16 Electrical and Air Conditioning NHTSA ID: 10080382
TSB ID: SSM-70698

Issue: a customer may report that their phone, disconnects during or after phone calls, shows as paired but not available, is not showing as paired but is available, is difficult to pair, audio fragments when streaming music and/or oth
09/02/16 Electrical and Air Conditioning NHTSA ID: 10079181
TSB ID: SSM-67697

Issue: jaguar engineering have been monitoring reports for lack of cooling from the air conditioning system on some higher time in service vehicles, where insufficient performance of the air conditioning compressor has been found to be th
09/02/16 Electrical and Air Conditioning NHTSA ID: 10079244
TSB ID: JTB-00311-NAS-1

Situation: an odor may be present when the climate control system is switched 'on'. cause: this may be caused by mold spore accumulation / build-up in the evaporator core.
09/02/16 Electrical and Air Conditioning NHTSA ID: 10079246
TSB ID: TB-K-188-NAS-1

Situation: two issues have been discovered with the event data recorders (edr) installed in 2013-2014 model year xj vehicles within the listed vin range. the edr is now required to record some vehicle data which certain usa official agenci
09/01/16 Electrical and Air Conditioning NHTSA ID: 10079082
TSB ID: SSM-72302

Issue b1412-96 being flagged in the gateway module cause under investigation.
09/01/16 Electrical and Air Conditioning NHTSA ID: 10079083
TSB ID: SSM-72307

Issue the message "radar sensor blocked" appears in instrument pack display. if blockage occurs while acc is being used, ?driver intervene? and/or "radar sensor blocked" message will appear on the cluster and dtc c1a67-97 is also set
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09/01/16 Electrical and Air Conditioning NHTSA ID: 10079084
TSB ID: SSM-58597

Issue: a customer may report that a spare wheel low tyre pressure warning is displayed in the instrument pack message centre, when no full size spare wheel is present. cause: there is a scenario where an incorrect spare wheel id may
09/01/16 Electrical and Air Conditioning NHTSA ID: 10079123
TSB ID: SSM-66637

Issue: a customer may report a concern with a flat battery or poor starting; when testing the battery it is determined that a charge is required. cause: when charging a battery (both primary and secondary) with a bms (battery monitoring
05/18/16 Electrical and Air Conditioning NHTSA ID: 10065575
TSB ID: DVD 135 ? 08

Summary to be provided on a future date.
05/18/16 Electrical and Air Conditioning NHTSA ID: 10065567
TSB ID: DVD 134 ?V132J

Summary to be provided on a future date.
05/18/16 Electrical and Air Conditioning NHTSA ID: 10065569
TSB ID: DVD 135 ? 02

Summary to be provided on a future date.
05/13/16 Electrical and Air Conditioning NHTSA ID: 10065293
TSB ID: SSM72087

Summary to be provided on a future date.
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05/13/16 Electrical and Air Conditioning NHTSA ID: 10065156
TSB ID: JTB00342NAS1

Summary to be provided on a future date.
05/13/16 Electrical and Air Conditioning NHTSA ID: 10065163
TSB ID: JTB00350NAS1

Summary to be provided on a future date.
05/13/16 Electrical and Air Conditioning NHTSA ID: 10065166
TSB ID: JTB00354NAS1

Summary to be provided on a future date.
05/13/16 Electrical and Air Conditioning NHTSA ID: 10065178
TSB ID: JTB00380NAS1

Summary to be provided on a future date.
05/13/16 Electrical and Air Conditioning NHTSA ID: 10065181
TSB ID: JTB00384NAS1

Summary to be provided on a future date.
05/13/16 Electrical and Air Conditioning NHTSA ID: 10064901
TSB ID: UPS4913-2BNAS1

Summary to be provided on a future date.
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05/13/16 Electrical and Air Conditioning NHTSA ID: 10065191
TSB ID: K197NAS1

Summary to be provided on a future date.
05/13/16 Electrical and Air Conditioning NHTSA ID: 10065194
TSB ID: K206NAS1

Summary to be provided on a future date.
05/13/16 Electrical and Air Conditioning NHTSA ID: 10065265
TSB ID: SSM71853

Summary to be provided on a future date.
05/13/16 Electrical and Air Conditioning NHTSA ID: 10065269
TSB ID: SSM71869

Summary to be provided on a future date.
05/09/16 Electrical and Air Conditioning NHTSA ID: 10064286
TSB ID: 7-082USA

Summary to be provided on a future date.
05/09/16 Electrical and Air Conditioning NHTSA ID: 10063932
TSB ID: 6-206NAS

Summary to be provided on a future date.
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05/09/16 Electrical and Air Conditioning NHTSA ID: 10063934
TSB ID: 6-209NAS

Summary to be provided on a future date.
05/09/16 Electrical and Air Conditioning NHTSA ID: 10063937
TSB ID: 6-213NAS

Summary to be provided on a future date.
05/09/16 Electrical and Air Conditioning NHTSA ID: 10063948
TSB ID: 6-221NAS

Summary to be provided on a future date.
05/09/16 Electrical and Air Conditioning NHTSA ID: 10064241
TSB ID: K188NAS1

Summary to be provided on a future date.
05/09/16 Electrical and Air Conditioning NHTSA ID: 10064243
TSB ID: K204 UPS7113

Summary to be provided on a future date.
05/09/16 Electrical and Air Conditioning NHTSA ID: 10064332
TSB ID: JTB00310NAS3

Summary to be provided on a future date.
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05/09/16 Electrical and Air Conditioning NHTSA ID: 10064333
TSB ID: JTB00310NAS4

Summary to be provided on a future date.
05/09/16 Electrical and Air Conditioning NHTSA ID: 10064334
TSB ID: JTB00311NAS2

Summary to be provided on a future date.
11/21/14 Electrical and Air Conditioning NHTSA ID: 10056411
TSB ID: SSM-71796

Jaguar: due to an internal module software issue, dual battery system voltage will peak above 16v, causing flickering of touch screen display (tsd), instrument pack (ip) and headlights, momentarily. model xj.
10/15/14 Electrical and Air Conditioning NHTSA ID: 10056254
TSB ID: JTB-00354NAS-1

Jaguar: during diagnostics of dual battery system, instrument cluster, touch screen and headlamp may flicker, where voltage peaks above 16 volts due to internal module software issue. model 2013-2014 xj.
07/15/14 Electrical and Air Conditioning NHTSA ID: 10055757
TSB ID: 6-220

The power cable stud has been assembled incorrectly on some 2014 model year jaguar xk vehicles. *lj
04/23/18 Other NHTSA ID: 10134968
TSB ID: SFCC_08MAR18

Jaguar land rover shop foreman conference call
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04/02/18 Other NHTSA ID: 10131576
TSB ID: SSM72498

Issue: wheel stud failures (fractures).
01/29/18 Other NHTSA ID: 10127619
TSB ID: SFCC_14DEC17

Presentation from dealer shop foreman conference call
01/29/18 Other NHTSA ID: 10127609
TSB ID: SSM73511

Issue: jaguar headlining cleaning products
01/22/18 Other NHTSA ID: 10127295
TSB ID: SSM73511

Issue: jaguar headlining cleaning products
10/14/17 Other NHTSA ID: 10119555
TSB ID: JTB00368NAS4

Situation: the panoramic roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed positio
10/14/17 Other NHTSA ID: 10119562
TSB ID: JTB00343NAS5

Situation: the face of the smart key handset may peel away from the handset main body or the handset case may be bulging.
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10/14/17 Other NHTSA ID: 10119570
TSB ID: SSM73554

Issue: park distance control (pdc) audio tones inconsistent with visual display.
10/04/17 Other NHTSA ID: 10118501
TSB ID: SSM72926

Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40?) appearing.
09/26/17 Other NHTSA ID: 10118153
TSB ID: SSM73298

Tcu fails activation and dtc u2109 flagged
09/13/17 Other NHTSA ID: 10117805
TSB ID: JTB00411NAS2

Situation: the door exterior aluminum finishers may exhibit discoloration.
06/06/17 Other NHTSA ID: 10104421
TSB ID: JTB00411NAS-2

Situation: the door exterior aluminum finishers may exhibit discoloration. cause: this may be caused by the aluminum surface being affected by climatic conditions. action: should a customer express this concern, follow the service instru
04/18/17 Other NHTSA ID: 10097503
TSB ID: SSM71538

Issue: customer may report door lock cylinder cover missing. cause: cylinder cover may have been incorrectly fitted at pdi or after emergency vehicle entry.
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04/18/17 Other NHTSA ID: 10097535
TSB ID: 68358

Issue: this ssm has been released to address the high number of speaker assemblies returned, many of which are deemed as ?no fault found?. cause: incorrect diagnosis.
04/17/17 Other NHTSA ID: 10097458
TSB ID: JTB00339NAS1

Situation: a 'hood open' message may be displayed on the instrument cluster. cause: this may be caused by a faulty hood open switch
04/10/17 Other NHTSA ID: 10097083
TSB ID: SSM72460

Issue: on some xj x351 models, the front lower bumper splitter trim is working loose and / or coming adrift cause: under investigation
04/07/17 Other NHTSA ID: 10097023
TSB ID: JTB00368NAS2

Situation: the panoramic roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed posi
04/07/17 Other NHTSA ID: 10097029
TSB ID: SSM72581

Issue centre console cup holder cover split (see attachment) cause insufficient retention between cup holder cover bars and substrate material. mechanical fixings (plugs) to the leading handle bar and substrate have been added to impro
04/06/17 Other NHTSA ID: 10096953
TSB ID: JTB00446NAS3

Situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ? faulty generator ? faulty battery monitoring system (bms) ? the charge warning indicator is ill
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04/06/17 Other NHTSA ID: 10096965
TSB ID: SSM72201

Rear door electric sunblind not operating at pdi
04/05/17 Other NHTSA ID: 10096885
TSB ID: JTB00446NAS2

Situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ? faulty generator ? faulty battery monitoring system (bms) ? the charge warning indicator is illumi
04/05/17 Other NHTSA ID: 10096888
TSB ID: SSM72498

Issue: wheel stud failures (fractures). cause: overload fracture due to incorrect torque being applied or incorrect process application and sequence being applied to the wheel stud following wheel removal and refit.
04/05/17 Other NHTSA ID: 10096890
TSB ID: SSM72510

Issue: delamination of cover trim cause: incorrect manufacturing process
04/05/17 Other NHTSA ID: 10096893
TSB ID: SSM71803

Issued may 2014: the touch screen display (tsd) also known as front control display interface module (fcdim) or high level display front (hldf) on occasions may fail to download software correctly from sdd resulting in no communications
04/05/17 Other NHTSA ID: 10096920
TSB ID: JTB00492NAS1

Situation: the auto stop/start system may be inoperative.
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03/31/17 Other NHTSA ID: 10096758
TSB ID: JTB00435NAS1

Situation: the front and/or rear parking aid system may be inoperative. cause: this may be caused by a corroded wiring harness at the front and/or rear bumper harnesses.
03/31/17 Other NHTSA ID: 10096824
TSB ID: JTB00411NAS1

Situation: the door exterior aluminum finishers may exhibit discoloration. cause: this may be caused by the aluminum surface being affected by climatic conditions.
03/30/17 Other NHTSA ID: 10096745
TSB ID: JTB00343NAS3

Situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging. cause: this may be caused by the handset manufacturing process.
03/30/17 Other NHTSA ID: 10096748
TSB ID: JTB00414NAS1

Situation: a 'creak' noise from the door may be evident while driving at slow speeds. cause: this may be caused by friction between the door seal and the paint.
03/30/17 Other NHTSA ID: 10096699
TSB ID: SSM72302

Issue b1412-96 being flagged in the gateway module cause under investigation.
03/28/17 Other NHTSA ID: 10096502
TSB ID: SSM72002

Issue: low coolant message displayed. a coolant leak is found from the seam on coolant pipe (aj8 9664). see the attached file for an example of the leak location. cause: a process issue at component supplier
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03/28/17 Other NHTSA ID: 10096569
TSB ID: JTB00343NAS2

Situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging. cause: this may be caused by the handset manufacturing process.
03/28/17 Other NHTSA ID: 10096505
TSB ID: SSM72114

Issue: high pressure fuel pump diagnostics on 3.0l aj126 and 5.0l aj133 engines have been updated. action: please refer to the procedure below for information on how to access the new information through sdd.
03/28/17 Other NHTSA ID: 10096517
TSB ID: SSM72172

Issue rear vanity mirror, when opened may become dislodged or hang down.(see attached picture) cause incorrect process during manufacture causing swivel pin to fracture and eventually fail.
03/28/17 Other NHTSA ID: 10096542
TSB ID: SSM64657

Issued march 2015. issue: coolant leak from 5.0l v8 (aj133) water pump. cause: a number of changes to the water pumps have been made to improve product quality.
03/28/17 Other NHTSA ID: 10096546
TSB ID: SSM72201

Issue: jlr engineering are currently receiving a number of epqr?s regarding x351 rear door electric sunblind?s not operating at pdi or following battery disconnect causing the loss of the single press function and also the sunblind materi
03/27/17 Other NHTSA ID: 10096462
TSB ID: JTB00396NAS1

Situation: a 'creak' noise from the base of the front seat may be evident. cause: this may be caused by insufficient lubricant during the assembly process.
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03/27/17 Other NHTSA ID: 10096421
TSB ID: JTB00403NAS1

Situation: a '2wd only' warning message may be displayed on the instrument cluster during a cold weather start-up. cause: this may be caused by a transfer case control module (tccm) rotary position sensor fault misdetection.
03/23/17 Other NHTSA ID: 10096231
TSB ID: SSM71538

Issue: customer may report door lock cylinder cover missing. cause: cylinder cover may be damaged or have been incorrectly fitted at pdi or after emergency vehicle entry.
03/23/17 Other NHTSA ID: 10096251
TSB ID: SSM71966

Issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation
03/22/17 Other NHTSA ID: 10096121
TSB ID: K247 UPS5614-2BN

Situation: an issue has been identified on a limited number of 2014-2015 model year xj (x351) vehicles where the panoramic roof opening panel front and/or rear cross car seal is adrift from its 'home' position, leading to increased wind
03/22/17 Other NHTSA ID: 10096127
TSB ID: SSM71538

Issue: customer may report door lock cylinder cover missing. cause: cylinder cover may be damaged or have been incorrectly fitted at pdi or after emergency vehicle entry.
03/22/17 Other NHTSA ID: 10096145
TSB ID: SSM71998

Issue customers might be experiencing an issue with iphones 6 and 6plus, as well as iphones that have been updated to ios8. the issue is common across all manufacturers. symptoms when the apple device is connected to the car system and
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03/22/17 Other NHTSA ID: 10096162
TSB ID: SSM72670

Issue: a number of instances have been reported where a loss of pressure in tyres has been observed with associated tyre pressure monitoring system (tpms) warning messages. customers and retailers have been unable to reinflate and maintain
03/22/17 Other NHTSA ID: 10096182
TSB ID: SSM72734

Issue: door latches being replaced when a customer reports issues with the locking, latching or soft close function on one or more doors on their vehicle.
03/22/17 Other NHTSA ID: 10096191
TSB ID: SSM65337

Concern: a customer may report while utilizing the navigation map or while under route guidance, the vehicle?s touch screen switches off momentarily, and resets as if the vehicle were just started. a tell tale symptom might include "the sys
03/22/17 Other NHTSA ID: 10096198
TSB ID: 6-244NAS

A potential issue has been identified on a number of 2014 model year xj (x351) vehicles, fitted with the 3.0l v6 supercharged engine only, where the driveshaft fixings may not have been tightened to the correct torque value."
03/22/17 Other NHTSA ID: 10096137
TSB ID: SSM71981

Issue: k250 ups steering gaiter foul with undertake. action: please find attached lh and rh templates to enable dealers to carryout k250 ups,
03/21/17 Other NHTSA ID: 10096037
TSB ID: JTB00368NAS1

Situation: the panoramic roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed posi
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03/21/17 Other NHTSA ID: 10096056
TSB ID: SSM71538

Issue: customer may report door lock cylinder cover missing. cause: cylinder cover may have been incorrectly fitted at pdi or after emergency vehicle entry.
03/21/17 Other NHTSA ID: 10096098
TSB ID: 6-244NAS

A potential issue has been identified on a number of 2014 model year xj (x351) vehicles, fitted with the 3.0l v6 supercharged engine only, where the driveshaft fixings may not have been tightened to the correct torque value."
03/21/17 Other NHTSA ID: 10096099
TSB ID: JTB00311NAS2

Situation: an odor may be present when the climate control system is switched 'on'. cause: this may be caused by mold spore accumulation / build-up in the evaporator core.
03/21/17 Other NHTSA ID: 10096084
TSB ID: 6-237NAS

An issue has been identified on a limited number of 2014-2015 model year xj (x351) vehicles where the panoramic roof opening panel front and/or rear cross car seal is adrift from its 'home' position, leading to increased wind noise from the
03/20/17 Other NHTSA ID: 10095761
TSB ID: JTB00310NAS4

Situation: a battery charge warning or 'eco stop inhibited' message may be displayed in the instrument cluster (ic) while driving. cause: this may be caused by the gateway module (gwm) falsely flagging diagnostic trouble code (dtc) 'b14
03/20/17 Other NHTSA ID: 10095764
TSB ID: JTB00344NAS1

Situation: an earth stud may be broken or cross threaded. cause: this may be caused by damage in production or during a repair.
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03/20/17 Other NHTSA ID: 10095943
TSB ID: SSM71827

Issue: climate controlled seat issues cause: unknown
03/20/17 Other NHTSA ID: 10095852
TSB ID: SSM63597

Issue: jaguar land rover north america service diagnostics would like to make all sdd users aware of an emerging concern being tracked via the epqr system. users report dvd133 is unable to fully communicate with pcm on legacy jaguar veh
03/20/17 Other NHTSA ID: 10095998
TSB ID: 6-233NAS

An issue has been identified on a number of 2015 model year f-type (x152) and 2014 model year xf (x250) and xj (x351) vehicles within the listed vin ranges where the transmission filter may become detached from the transmission oil pan base
03/20/17 Other NHTSA ID: 10096002
TSB ID: JA14PA-11

Please be advised that water pump part numbers c2z21781, c2z28248, and c2z29189 -- 3.0l v6 / 5.0l v8 -- come with four (4) mounting bolts. prior to installing this part, inspect the packaging and make sure all four (4) bolts are present.
03/17/17 Other NHTSA ID: 10095501
TSB ID: JTB00278NAS2

Situation: the fluid level in the engine coolant system expansion tank may fall below the minimum level over a period of time or a ?low coolant level? message is displayed in the message center. upon inspection, a leak may be found to be
03/17/17 Other NHTSA ID: 10095635
TSB ID: JTB00339NAS2

Situation: a 'hood open' message may be displayed on the instrument cluster. cause: this may be caused by a faulty hood open switch
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03/17/17 Other NHTSA ID: 10095665
TSB ID: JTB00346NAS1

Situation: at pre-delivery inspection (pdi) upon removal of the transit protection / wrapguard, there may be paint stains underneath the wrapguard. this staining can be described as 'bloom' or a 'milky' type of stain. cause: this may be
03/17/17 Other NHTSA ID: 10095524
TSB ID: JTB00343NAS1

Situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging. cause: this may be caused by the handset manufacturing process.
03/17/17 Other NHTSA ID: 10095557
TSB ID: SSM71781

Issue: part numbers on bulletin jtb00339 are incorrect against vin range cause: incorrect data supplied at point of issue
03/17/17 Other NHTSA ID: 10095560
TSB ID: SSM71790

Excessive noise may be heard from the climate control - in-vehicle temperature sensor / aspirator fan in dashboard on 13my onwards cause: the temperature sensor / aspirator fan may be incorrectly positioned against aspirator dashboard gr
03/17/17 Other NHTSA ID: 10095605
TSB ID: 6-226NAS

An issue had been identified on a small number of 2014 model year jaguar xjr (x351) vehicles within the listed vin range which have been manufactured with the incorrect specification rear stabilizer bar (a 17-mm stabilizer bar has been fitt
03/15/17 Other NHTSA ID: 10095061
TSB ID: JTB00343NAS4

Situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging.
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03/15/17 Other NHTSA ID: 10095064
TSB ID: SSM72926

Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40?) appearing.
03/10/17 Other NHTSA ID: 10094630
TSB ID: JTB00511NAS1

Situation: the door pocket leather may be loose or wrinkled.
03/10/17 Other NHTSA ID: 10094594
TSB ID: JTB00380NAS4

Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
03/08/17 Other NHTSA ID: 10094401
TSB ID: JTB00258NAS2

Situation: a steering wheel shimmy may be evident during the pre-delivery inspection (pdi) road test due to temporary flat spots on the rolling surface of the tire. cause: temporary flat spots naturally develop on the rolling surface of a
03/08/17 Other NHTSA ID: 10094323
TSB ID: JTB00250NAS2

A ?creak? noise from the right-hand (rh) a-pillar may be heard from inside the vehicle. cause: this may be caused by the bonded body panels at the seam joint.
03/08/17 Other NHTSA ID: 10094349
TSB ID: JTB00257NAS3

Situation: the steering wheel may exhibit a vibration / shimmy while driving. cause: this may be caused by a road wheel/tire assembly imbalance and/or temporary tire flat-spotting.
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02/27/17 Other NHTSA ID: 10093106
TSB ID: SSM72581

Issue: centre console cup holder cover split (see attachment)
09/19/16 Other NHTSA ID: 10080420
TSB ID: JTB-00368-NAS-3

Situation: the panoramic roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed positio
09/19/16 Other NHTSA ID: 10080462
TSB ID: SSM-72460

Issue: on some xj x351 models, the front lower bumper splitter trim is working loose and / or coming adrift
09/16/16 Other NHTSA ID: 10080300
TSB ID: SSM-67917

Issue incorrectly configured seat modules can cause incorrect functioning of the seat, or battery drain issues. the vehicle seat memory module logs u1a4c 00, ?build end of line mode active? cause the seat module has been incorrectly
09/16/16 Other NHTSA ID: 10080321
TSB ID: SSM-68237

Issue: creak noise heard from rear edge of roof moving /opening panel in a closed position when driving over uneven surfaces. between the vin range of v24464 to v59436 cause: moving panel rear edge interior tooth feature coming in to cont
09/16/16 Other NHTSA ID: 10080363
TSB ID: SSM-68498

Issue: customer may complain of a creak or rattle from the rear seat back rest. cause: during removal / refit of the rear seat back rest the black plastic latch covers on the rear bulkhead body panel can be broken.
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09/02/16 Other NHTSA ID: 10079182
TSB ID: UPS-4913-2B-NAS1

Situation: two issues have been discovered with the event data recorders (edr) installed in 2013-2014 model year xj vehicles within the listed vin range. the edr is now required to record some vehicle data which certain usa official agenci
09/02/16 Other NHTSA ID: 10079200
TSB ID: SB-6-209-NAS

Description two issues have been discovered with the event data recorders (edr) installed in 2013-2014 model year xj vehicles within the listed vin range. the edr is now required to record some vehicle data which certain usa agencies (pol
09/02/16 Other NHTSA ID: 10079241
TSB ID: JTB-00297-NAS-1

Situation: a tire pressure monitoring system (tpms) fault may be displayed in the instrument cluster (ic) and diagnostic trouble codes (dtc) may be stored. cause: this may be caused by various issues.
09/02/16 Other NHTSA ID: 10079242
TSB ID: JTB-00304-NAS-1

Situation: a lower-level service repair part is now available in the event of a front sun visor vanity mirror issue. cause: a lower-level service repair part to be used in the event a front sun visor vanity mirror requires replacement.
09/01/16 Other NHTSA ID: 10079081
TSB ID: SSM-71989

Issue: customer complains of damage/marking on the surface of the vehicle?s instrument pack lens. cause: damage/marking caused by object impact against the lens. staining/discoloration contamination caused by using any type of cleaning
09/01/16 Other NHTSA ID: 10079143
TSB ID: SB-6-206-NAS

Description two issues have been discovered with the event data recorders (edr) installed in 2013-2014 model year xj vehicles within the listed vin range. the edr is now required to record some vehicle data which certain usa agencies (pol
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06/02/16 Other NHTSA ID: 10068779
TSB ID: SSM71538

Issue: customer may report door lock cylinder cover missing. cause: cylinder cover may have been incorrectly fitted at pdi or after emergency vehicle entry.
05/13/16 Other NHTSA ID: 10065153
TSB ID: JTB00339NAS1

Situation: a 'hood open' message may be displayed on the instrument cluster. cause: this may be caused by a faulty hood open switch
05/13/16 Other NHTSA ID: 10065154
TSB ID: JTB00339NAS2

Summary to be provided on a future date.
05/13/16 Other NHTSA ID: 10065157
TSB ID: JTB00343NAS1

Summary to be provided on a future date.
05/13/16 Other NHTSA ID: 10065158
TSB ID: JTB00344NAS1

Summary to be provided on a future date.
05/13/16 Other NHTSA ID: 10065160
TSB ID: JTB00345NAS3

Summary to be provided on a future date.
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05/13/16 Other NHTSA ID: 10065161
TSB ID: JTB00346NAS1

Summary to be provided on a future date.
05/13/16 Other NHTSA ID: 10065172
TSB ID: JTB00368NAS1

Summary to be provided on a future date.
05/13/16 Other NHTSA ID: 10064951
TSB ID: SSM-68358

This ssm has been released to address the high number of speaker assemblies returned, many of which are deemed as ?n fault found?. cause: incorrect diagnosis."
05/13/16 Other NHTSA ID: 10065234
TSB ID: K247 UPS5614

Summary to be provided on a future date.
05/09/16 Other NHTSA ID: 10064282
TSB ID: 7-077USA

Summary to be provided on a future date.
05/09/16 Other NHTSA ID: 10064284
TSB ID: 7-080USA

Summary to be provided on a future date.
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05/09/16 Other NHTSA ID: 10064299
TSB ID: J037NAS1

Summary to be provided on a future date.
05/09/16 Other NHTSA ID: 10063955
TSB ID: 6-228NAS

Summary to be provided on a future date.
05/09/16 Other NHTSA ID: 10064317
TSB ID: JTB00250NAS2

Summary to be provided on a future date.
05/09/16 Other NHTSA ID: 10064318
TSB ID: JTB00257NAS3

Summary to be provided on a future date.
05/09/16 Other NHTSA ID: 10064341
TSB ID: 6-237NAS

Summary to be provided on a future date.
11/25/14 Other NHTSA ID: 10056415
TSB ID: JTB-00344-NAS1

Jaguar: damage during a repair or time of production, caused the earth stud, on some vehicles, to become broken or cross threaded. model 2003-2009 xj (x350), 206/onwards xk (x150), 2010/onwards xj (x351), 2014/onwards f-type (x152).

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Jaguar XJ TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.