We are 106,000+ car owners sharing real-world car information.

Join Us

2018 Jaguar XJ Technical Service Bulletins (TSBs)

sort by date
TSB Date Problem Area TSB Text
04/02/18 NHTSA ID: 10131574
TSB ID: SSM73067

Issue: jlr is investigating 3.0l & 5.0l supercharger noise, post vin's on jtb00349v2 & jtb00356v2.
01/29/18 NHTSA ID: 10127575
TSB ID: SSM72865

Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
01/29/18 NHTSA ID: 10127578
TSB ID: SSM73660

Issue: jaguar xj customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. upon inspection, technicians have identi
01/29/18 NHTSA ID: 10127618
TSB ID: JTB00349NAS2

A clatter/knock/rattle noise may be heard from the engine.
01/29/18 NHTSA ID: 10127576
TSB ID: SSM72865 Attachm

Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
01/22/18 NHTSA ID: 10127282
TSB ID: SSM72865 Attachm

Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
NHTSA's feed only includes summaries. For the full text of TSBs:

Get a 1 year subscription for only $19.95 from ALLDATAdiy! Use Code DIYDISCOUNT. Click here now!
01/22/18 NHTSA ID: 10127281
TSB ID: SSM72865

Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
01/22/18 NHTSA ID: 10127293
TSB ID: JA17TE-09

Temporary suspension of 17c next generation infotainment (ngi) download
01/22/18 NHTSA ID: 10127304
TSB ID: JTB00349NAS2

A clatter/knock/rattle noise may be heard from the engine.
01/22/18 NHTSA ID: 10127284
TSB ID: SSM73660

Issue: jaguar xj customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. upon inspection, technicians have identi
11/16/17 NHTSA ID: 10124197
TSB ID: SSM58558

Issue: submitting a brake noise epqr
04/02/18 Transmission and Drivetrain NHTSA ID: 10131579
TSB ID: SSM73384

Issue: rear differential oil leak evident from the pinion seal.
04/23/18 Electrical and Air Conditioning NHTSA ID: 10134972
TSB ID: SFCC_08MAR18_07

Tcu activation at pdi
04/02/18 Electrical and Air Conditioning NHTSA ID: 10131580
TSB ID: SSM73419

Issue: here map updates must be performed correctly to ensure the vehicle's infotainment system continues to operate as designed.
04/02/18 Electrical and Air Conditioning NHTSA ID: 10131577
TSB ID: SSM73410

issue: a technician may want to run the ?powertrain ? transmission module adaption clear? routine, for any vehicle with an 8hp transmission, and will not be able to find the routine within sdd.
01/29/18 Electrical and Air Conditioning NHTSA ID: 10127587
TSB ID: JA17TE-09

Temporary suspension of 17c next generation infotainment (ngi) download
01/29/18 Electrical and Air Conditioning NHTSA ID: 10127608
TSB ID: SSM73700

Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi
01/22/18 Electrical and Air Conditioning NHTSA ID: 10127294
TSB ID: SSM73700

Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi
Looking for a warranty? Get a quote.
01/16/18 Electrical and Air Conditioning NHTSA ID: 10127104
TSB ID: SSM73520

When attempting to update the navigation maps to a newer level the update fails and the navigation becomes either slow to respond or no functionality at all.
12/14/17 Electrical and Air Conditioning NHTSA ID: 10125489
TSB ID: JTB00593NAS2

In response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? introduction of text message
11/16/17 Electrical and Air Conditioning NHTSA ID: 10124198
TSB ID: JTB00552NAS4

Situation: in response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade. customers may have experienced infotainment poor performance/reliability and this softwa
11/13/17 Electrical and Air Conditioning NHTSA ID: 10123473
TSB ID: JTB00593NAS1

Situation: in response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade designed to enhance/introduce the following features and functions:? introduction of text
10/14/17 Electrical and Air Conditioning NHTSA ID: 10119560
TSB ID: SSM73298

Issue: technician may report one of the following conditions during or post pdi: dtc u2109-09 (back up battery component failures) during pdi it may not be possible to activate telematics services vehicle message centre may display "sos lim
10/14/17 Electrical and Air Conditioning NHTSA ID: 10119565
TSB ID: JTB00552NAS3

Situation: in response to customer feedback on the performance of the incontrol® touch pro? system, jaguar land rover has developed a software upgrade. customers may have experienced infotainment poor performance/reliability and this softwa
NHTSA's feed only includes summaries. For the full text of TSBs:

Get a 1 year subscription for only $19.95 from ALLDATAdiy! Use Code DIYDISCOUNT. Click here now!
10/04/17 Electrical and Air Conditioning NHTSA ID: 10118499
TSB ID: SSM73139

Issue: users might be experiencing an issue where the navigation guidance may not work. when navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation.
04/23/18 Other NHTSA ID: 10134968
TSB ID: SFCC_08MAR18

Jaguar land rover shop foreman conference call
04/02/18 Other NHTSA ID: 10131578
TSB ID: SSM73417

Issue: when the hard keys on the rear seat centre switch pack are operated pressing the left hand switch activates the right hand seat heater. pressing the right hand switch activates the left hand seat heater.
04/02/18 Other NHTSA ID: 10131576
TSB ID: SSM72498

Issue: wheel stud failures (fractures).
01/29/18 Other NHTSA ID: 10127609
TSB ID: SSM73511

Issue: jaguar headlining cleaning products
01/29/18 Other NHTSA ID: 10127619
TSB ID: SFCC_14DEC17

Presentation from dealer shop foreman conference call
NHTSA's feed only includes summaries. For the full text of TSBs:

Get a 1 year subscription for only $19.95 from ALLDATAdiy! Use Code DIYDISCOUNT. Click here now!
01/22/18 Other NHTSA ID: 10127295
TSB ID: SSM73511

Issue: jaguar headlining cleaning products
12/14/17 Other NHTSA ID: 10125495
TSB ID: SSM73634

Issue: vehicle fails pdi routine due to telematics will not activate ? e-call button fails to illuminate
10/14/17 Other NHTSA ID: 10119570
TSB ID: SSM73554

Issue: park distance control (pdc) audio tones inconsistent with visual display.
10/14/17 Other NHTSA ID: 10119562
TSB ID: JTB00343NAS5

Situation: the face of the smart key handset may peel away from the handset main body or the handset case may be bulging.
10/04/17 Other NHTSA ID: 10118501
TSB ID: SSM72926

Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.

Return to top

Jaguar XJ TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.

Website Security Test