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2016 Jaguar XJ Technical Service Bulletins (TSBs)

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TSB Date Problem Area TSB Text
04/02/18 NHTSA ID: 10131574
TSB ID: SSM73067

Issue: jlr is investigating 3.0l & 5.0l supercharger noise, post vin's on jtb00349v2 & jtb00356v2.
01/29/18 NHTSA ID: 10127575
TSB ID: SSM72865

Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
01/29/18 NHTSA ID: 10127576
TSB ID: SSM72865 Attachm

Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
01/29/18 NHTSA ID: 10127578
TSB ID: SSM73660

Issue: jaguar xj customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. upon inspection, technicians have identi
01/29/18 NHTSA ID: 10127618
TSB ID: JTB00349NAS2

A clatter/knock/rattle noise may be heard from the engine.
01/22/18 NHTSA ID: 10127281
TSB ID: SSM72865

Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
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01/22/18 NHTSA ID: 10127282
TSB ID: SSM72865 Attachm

Issue: diesel exhaust fluid (def) injector crystallization leading to incorrect and unnecessary replacement.
01/22/18 NHTSA ID: 10127284
TSB ID: SSM73660

Issue: jaguar xj customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. upon inspection, technicians have identi
01/22/18 NHTSA ID: 10127293
TSB ID: JA17TE-09

Temporary suspension of 17c next generation infotainment (ngi) download
01/22/18 NHTSA ID: 10127304
TSB ID: JTB00349NAS2

A clatter/knock/rattle noise may be heard from the engine.
11/16/17 NHTSA ID: 10124197
TSB ID: SSM58558

Issue: submitting a brake noise epqr
09/26/17 NHTSA ID: 10118147
TSB ID: JTB00551NAS1

A rubbing noise from the engine compartment may be evident
08/10/17 NHTSA ID: 10110942
TSB ID: K410NAS2

Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the evaporative emission canister hose may show signs of ozone cracking.
08/10/17 NHTSA ID: 10110943
TSB ID: JTB00423NAS2

Situation: a 'humming' noise may be evident from the engine when the engine is idling.
08/10/17 NHTSA ID: 10110963
TSB ID: K410NAS1

Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where the evaporative emission canister hose may show signs of ozone cracking.
08/10/17 NHTSA ID: 10110969
TSB ID: SSM73035

Issue: warranty claims are being submitted for abs modulator replacement, when the dtc present on the vehicle indicates a specific diagnostic path to be taken, and not resulting in a requirement for replacement.
04/10/17 NHTSA ID: 10097084
TSB ID: SSM72477

Issue: the customer may observe a mil in the instrument cluster relating to the engine system (check engine light) and one or more codes stored in the pcm relating to heated oxygen sensor (ho2s) in the exhaust system. the code will refer
04/07/17 NHTSA ID: 10097047
TSB ID: SSM71966

Issue: submitting a brake noise epqr. specifically related to front brake disc grooving causing a noise and /or judder issue. cause: under investigation
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04/06/17 NHTSA ID: 10096957
TSB ID: JTB00471NAS1

Situation: the engine malfunction indicator lamp (mil) may be illuminated, diagnostic trouble code (dtc) p068a-00 stored in the powertrain control module (pcm), and dtc index actions are unable to resolve the concern. cause: this may be d
04/06/17 NHTSA ID: 10096993
TSB ID: SSM72617

Coolant expansion tank pressure caps leaking
04/06/17 NHTSA ID: 10097003
TSB ID: SSM72668

Excessive corrosion on vehicle brake disc friction faces which could result in brake noise and/or judder
04/05/17 NHTSA ID: 10096901
TSB ID: JTB00267NAS2

Situation: a vibration or shaking sensation coming from different areas of the vehicle may be evident while driving. this may be felt through the steering wheel and/or through the seats/vehicle body. it may, or may not, occur during braking
03/31/17 NHTSA ID: 10096798
TSB ID: SSM72407

Issue: customer may report white crystals found around scr filler neck in the luggage area. cause: early build process weakness within jaguar xf production facility where scr/adblue has potential to leak onto vehicle rear luggage compart
03/30/17 NHTSA ID: 10096747
TSB ID: JTB00394NAS3

Situation: a metallic 'clicking' / 'rasping' noise may be evident from the engine. the noise may be more noticeable when the engine is at idle speed and when the engine is cold. cause: this may be caused by a noisy high pressure fuel pum
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03/22/17 NHTSA ID: 10096185
TSB ID: SSM72744

Issue: no audio from any source even when adjusted from the rotary knob or steering wheel volume switches.
03/16/17 NHTSA ID: 10095351
TSB ID: SSM73028

Issue: the customer may report a noise from the engine bay. this maybe accompanied with the coolant gauge reading high and/or the charge warning indicator illuminated. investigation finds a concern with the primary idler pulley assembly wh
04/02/18 Transmission and Drivetrain NHTSA ID: 10131579
TSB ID: SSM73384

Issue: rear differential oil leak evident from the pinion seal.
04/05/17 Transmission and Drivetrain NHTSA ID: 10096912
TSB ID: JTB00417NAS3

Situation: an oil leak may be evident from underneath the vehicle or discovered during routine service.
04/02/18 Electrical and Air Conditioning NHTSA ID: 10131577
TSB ID: SSM73410

issue: a technician may want to run the ?powertrain ? transmission module adaption clear? routine, for any vehicle with an 8hp transmission, and will not be able to find the routine within sdd.
04/02/18 Electrical and Air Conditioning NHTSA ID: 10131580
TSB ID: SSM73419

Issue: here map updates must be performed correctly to ensure the vehicle's infotainment system continues to operate as designed.
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01/29/18 Electrical and Air Conditioning NHTSA ID: 10127587
TSB ID: JA17TE-09

Temporary suspension of 17c next generation infotainment (ngi) download
01/29/18 Electrical and Air Conditioning NHTSA ID: 10127608
TSB ID: SSM73700

Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi
01/22/18 Electrical and Air Conditioning NHTSA ID: 10127294
TSB ID: SSM73700

Issue: jaguar land rover (jlr) have received multiple reports of concerns experienced when updating vehicles equipped with incontrol touch pro to latest software version ngi 17c on both symptom driven diagnostics (sdd) and pathfinder. addi
01/16/18 Electrical and Air Conditioning NHTSA ID: 10127108
TSB ID: SSM73633

Issue: when crossing into a different country in control secure may incorrectly determine that the vehicle has been stolen. this will result in the telematics service provider (tsp) contacting the customer to confirm if theft has occurred
01/16/18 Electrical and Air Conditioning NHTSA ID: 10127111
TSB ID: JTB00492NAS3

The auto stop/start system may be inoperative.
01/16/18 Electrical and Air Conditioning NHTSA ID: 10127104
TSB ID: SSM73520

When attempting to update the navigation maps to a newer level the update fails and the navigation becomes either slow to respond or no functionality at all.
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12/14/17 Electrical and Air Conditioning NHTSA ID: 10125489
TSB ID: JTB00593NAS2

In response to customer feedback on the performance of the incontrol? touch pro? system, jaguar land rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? introduction of text message
11/16/17 Electrical and Air Conditioning NHTSA ID: 10124198
TSB ID: JTB00552NAS4

Situation: in response to customer feedback on the performance of the incontrol? touch pro? system, jaguar land rover has developed a software upgrade. customers may have experienced infotainment poor performance/reliability and this softwa
11/16/17 Electrical and Air Conditioning NHTSA ID: 10124202
TSB ID: K444NAS3

Situation: an issue has been identified on certain vehicles within the listed affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject to an end of line test and ve
11/13/17 Electrical and Air Conditioning NHTSA ID: 10123473
TSB ID: JTB00593NAS1

Situation: in response to customer feedback on the performance of the incontrol? touch pro? system, jaguar land rover has developed a software upgrade designed to enhance/introduce the following features and functions:? introduction of text
10/21/17 Electrical and Air Conditioning NHTSA ID: 10120500
TSB ID: SSM73543

Issue: the solid state drive (ssd) within the infotainment master controller (imc) fails on vehicles fitted with incontrol touch pro audio systems which causes navigation, speech and media library to be unavailable to the customer with the
10/14/17 Electrical and Air Conditioning NHTSA ID: 10119548
TSB ID: 6-339NAS

Description of issue: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol? touch pro? system. some customers may have experienced infotainment issues and this sof
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10/14/17 Electrical and Air Conditioning NHTSA ID: 10119560
TSB ID: SSM73298

Issue: technician may report one of the following conditions during or post pdi: dtc u2109-09 (back up battery component failures) during pdi it may not be possible to activate telematics services vehicle message centre may display "sos lim
10/14/17 Electrical and Air Conditioning NHTSA ID: 10119565
TSB ID: JTB00552NAS3

Situation: in response to customer feedback on the performance of the incontrol? touch pro? system, jaguar land rover has developed a software upgrade. customers may have experienced infotainment poor performance/reliability and this softwa
10/04/17 Electrical and Air Conditioning NHTSA ID: 10118499
TSB ID: SSM73139

Issue: users might be experiencing an issue where the navigation guidance may not work. when navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation.
10/04/17 Electrical and Air Conditioning NHTSA ID: 10118500
TSB ID: K437NAS5

Situation: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol? touch pro? system. some customers may have experienced infotainment issues and this software upgra
09/26/17 Electrical and Air Conditioning NHTSA ID: 10118144
TSB ID: JTB00492NAS2

Auto start-stop may be inoperative
09/26/17 Electrical and Air Conditioning NHTSA ID: 10118164
TSB ID: SSM73310

Issue: sim card does not latch in sim slot or cannot be read.
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08/10/17 Electrical and Air Conditioning NHTSA ID: 10110947
TSB ID: K437NAS2

Situation: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol? touch pro? system. some customers may have experienced infotainment issues and this software upgra
08/10/17 Electrical and Air Conditioning NHTSA ID: 10110955
TSB ID: K444NAS1

Situation: an issue has been identified on certain vehicles within the listed affected vehicle range have been manufactured away from process and the telematics control module (tcu) security key was not subject to an end of line test and ve
08/10/17 Electrical and Air Conditioning NHTSA ID: 10110958
TSB ID: 6-339NAS2

Description of issue: jaguar land rover have developed the latest software upgrade in response to customer feedback on the performance of the incontrol? touch pro? system. some customers may have experienced infotainment issues and this sof
08/10/17 Electrical and Air Conditioning NHTSA ID: 10110975
TSB ID: SSM72557

When fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae, fk72-19h440 - be, fk72-19h440 - af, fk72-19h440 - bf sdd cannot communicate with th
04/19/17 Electrical and Air Conditioning NHTSA ID: 10097589
TSB ID: SSM72811

Issue: the touch screen is inoperative with a pop-up message ?input the pin code?. it will also not be possible to open the luggage/tailgate and the glove box.
04/19/17 Electrical and Air Conditioning NHTSA ID: 10097591
TSB ID: SSM72823

Issue: customer may experience more than one of the following issue in the operation of their cd: cd won?t eject, incorrect order of ripped cd tracks, intermittent ripping issues, track skipping, no disk shown while attempting to eject, can
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04/19/17 Electrical and Air Conditioning NHTSA ID: 10097595
TSB ID: JTB00496NAS1

Situation: one or more of the following incontrol? touch pro? features may not operate as expected: ? delayed incontrol? touch pro? system start-up ? blank touch screen and/or rear seat entertainment (rse) screens (if fitted) ? live applica
04/19/17 Electrical and Air Conditioning NHTSA ID: 10097596
TSB ID: JTB00496NAS2

Situation: one or more of the following incontrol? touch pro? features may not operate as expected: ? delayed incontrol? touch pro? system start-up ? blank touch screen and/or rear seat entertainment (rse) screens (if fitted) ? live applica
04/10/17 Electrical and Air Conditioning NHTSA ID: 10097086
TSB ID: SSM72486

Issue: customers may report whilst pressing the auto stop/start button in their vehicle, a warning message may be displayed in the instrument cluster - auto stop/start not available. dtc b12cd-87 will be logged in the gateway module gwm).
04/07/17 Electrical and Air Conditioning NHTSA ID: 10097024
TSB ID: JTB00460NAS1

Situation: the vehicle may lock with both keys in the vehicle when operating the exterior handle. cause: this may be caused by a software issue with the remote function actuator (rfa).
04/07/17 Electrical and Air Conditioning NHTSA ID: 10097030
TSB ID: SSM72583

Issue during the pdi process, after the vin number has been entered on the "here" website for navigation map installation a message appears in red in the "add vehicle" section and says "the entered vin cannot be found in the databa
04/07/17 Electrical and Air Conditioning NHTSA ID: 10097031
TSB ID: SSM72591

Issue. gps antenna is being replaced and is no fault found when tested by supplier gen2.1 systems fitted to xj and xf current car position indicator will not lock onto correct location on map. navigation will display 'gps' icon when in
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04/07/17 Electrical and Air Conditioning NHTSA ID: 10097051
TSB ID: SSM72503

Issued dec 2015. issue the telematics module (tcu) cannot be activated at pdi. cause if a vehicle has both a tcu and wi-fi, and if wi-fi is turned on, the pdi process will attempt to use the personal sims card (psim) for connectivity
04/07/17 Electrical and Air Conditioning NHTSA ID: 10097058
TSB ID: SSM72555

Issue: during the pre-delivery inspection, the application ?incontrol touch pro navigation map update? is required to be completed using symptom driven diagnostics (sdd). when the application is launched, the user is presented with an o
04/07/17 Electrical and Air Conditioning NHTSA ID: 10097059
TSB ID: SSM72557

When fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae fk72-19h440 - be fk72-19h440 - af fk72-19h440 - bf sdd cannot communicate with
04/06/17 Electrical and Air Conditioning NHTSA ID: 10096966
TSB ID: SSM72206

Kvm component protection time-out is logged
04/06/17 Electrical and Air Conditioning NHTSA ID: 10096985
TSB ID: SSM72598

Touch screen dtc b14ad-96 is displayed
04/06/17 Electrical and Air Conditioning NHTSA ID: 10096992
TSB ID: SSM72613

Software level check for incontrol touch pro
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04/06/17 Electrical and Air Conditioning NHTSA ID: 10096994
TSB ID: SSM72625

Sim card may be lost or damaged
04/06/17 Electrical and Air Conditioning NHTSA ID: 10096995
TSB ID: SSM72631

Battery terminals not fitted correctly during pdi process
04/06/17 Electrical and Air Conditioning NHTSA ID: 10096996
TSB ID: SSM72642

Tpms system mis diagnosed
04/06/17 Electrical and Air Conditioning NHTSA ID: 10096997
TSB ID: SSM72648

Incontrol touch pro software not properly loaded.
04/06/17 Electrical and Air Conditioning NHTSA ID: 10096999
TSB ID: SSM72655

Incontrol touch pro, radio inoperative and unable to tune or change radio bands
04/06/17 Electrical and Air Conditioning NHTSA ID: 10097000
TSB ID: SSM72657

Incontrol touch pro map download to infotainment master controller will not complete process
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04/06/17 Electrical and Air Conditioning NHTSA ID: 10096944
TSB ID: SSM72768

Issue a customer may report that a low battery warning message is displayed on the instrument cluster and eco stop/start unavailable.
04/06/17 Electrical and Air Conditioning NHTSA ID: 10096945
TSB ID: SSM72770

Issue customers have complained that the voice recognition does not recognise their command using the ?say what they see/say a command? function. accents and regional dialects are not being recognised.
04/06/17 Electrical and Air Conditioning NHTSA ID: 10096946
TSB ID: SSM72773

Issue a customer may report a concern that, when an external media source is connected to the in car entertainment system using the relevant usb cable only, the device is not connecting to the vehicle.
04/06/17 Electrical and Air Conditioning NHTSA ID: 10096949
TSB ID: 6-291NAS

It has come to our attention from data collected during pre-delivery inspection (pdi) that the software in the incontrol? touch pro? system on 2016 model year xj (x351) vehicles may not be loaded properly on a number of vehicles.
03/31/17 Electrical and Air Conditioning NHTSA ID: 10096782
TSB ID: SSM71869

Issue jaguar are currently investigating body control modules (bcm) and remote function actuators (rfa) replaced for a non-start condition. following supplier analysis the modules have been categorised as "no fault found". cause curr
03/31/17 Electrical and Air Conditioning NHTSA ID: 10096791
TSB ID: SSM72390

Issue it has been highlighted that it is possible to lock the vehicle with both keys inside. keys are held together by cable ties when delivered to the retailer. cause software error.
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03/30/17 Electrical and Air Conditioning NHTSA ID: 10096648
TSB ID: 6-307NAS

Issue: a potential issue has been identified on a limited number of vehicles listed within the affected vehicle range which may have been manufactured away from process and in some cases the personal subscriber identity module (psim) card i
03/22/17 Electrical and Air Conditioning NHTSA ID: 10096163
TSB ID: SSM72699

Cannot adjust park aid volume. sdars fa and sdars mw no audio
03/16/17 Electrical and Air Conditioning NHTSA ID: 10095343
TSB ID: JTB00496NAS3

Situation: in response to customer feedback on the performance of the incontrol? touch pro? system, jaguar land rover has developed a software upgrade. some customers may have experienced infotainment poor performance/reliability and this s
03/16/17 Electrical and Air Conditioning NHTSA ID: 10095301
TSB ID: SSM73025

Issue: customer complaint of 1.no gps signal. 2.no update on current vehicle position on the display. 3.no update to the time displayed. 4.china only might state that the gps page says the gps signal is invalid.
03/15/17 Electrical and Air Conditioning NHTSA ID: 10095103
TSB ID: SSM72960

Issue: tunescan does not operate, scrolling window animation is constantly running.
03/13/17 Electrical and Air Conditioning NHTSA ID: 10094790
TSB ID: SSM72875

Issue: homelink universal transmitter not working
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03/13/17 Electrical and Air Conditioning NHTSA ID: 10094792
TSB ID: SSM72906

Issue: when running either; ?configure new module -?incontrol touch pro: infotainment master controller? or, ??incontrol touch pro - vehicle shared secret?. a message may be displayed on symptom driven diagsnotics (sdd) stating, ?an error o
03/09/17 Electrical and Air Conditioning NHTSA ID: 10094539
TSB ID: SSM72906

Issue: when running either; ?configure new module -?incontrol touch pro: infotainment master controller? or, ??incontrol touch pro - vehicle shared secret?. a message may be displayed on symptom driven diagsnotics (sdd) stating, ?an error o
03/09/17 Electrical and Air Conditioning NHTSA ID: 10094466
TSB ID: K414NAS1

Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range which may have been manufactured away from process and in some cases the personal subscriber identity module (psim) card integ
03/09/17 Electrical and Air Conditioning NHTSA ID: 10094478
TSB ID: SSM72655

Issue: when in a radio function such as fm, am, dab/hd the following behaviour is seen: when making a selection using left or right tune soft key buttons or when selecting an alternative radio band (ie trying to change from fm to dab) ther
03/09/17 Electrical and Air Conditioning NHTSA ID: 10094523
TSB ID: SSM72902

Issue: electric window, sun / moon roof, rear side window blinds, inoperative or not functioning correctly after pdi.
02/27/17 Electrical and Air Conditioning NHTSA ID: 10093082
TSB ID: JTB00380NAS3

Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
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09/02/16 Electrical and Air Conditioning NHTSA ID: 10079244
TSB ID: JTB-00311-NAS-1

Situation: an odor may be present when the climate control system is switched 'on'. cause: this may be caused by mold spore accumulation / build-up in the evaporator core.
09/01/16 Electrical and Air Conditioning NHTSA ID: 10079082
TSB ID: SSM-72302

Issue b1412-96 being flagged in the gateway module cause under investigation.
04/23/18 Other NHTSA ID: 10134968
TSB ID: SFCC_08MAR18

Jaguar land rover shop foreman conference call
04/02/18 Other NHTSA ID: 10131576
TSB ID: SSM72498

Issue: wheel stud failures (fractures).
04/02/18 Other NHTSA ID: 10131578
TSB ID: SSM73417

Issue: when the hard keys on the rear seat centre switch pack are operated pressing the left hand switch activates the right hand seat heater. pressing the right hand switch activates the left hand seat heater.
01/29/18 Other NHTSA ID: 10127619
TSB ID: SFCC_14DEC17

Presentation from dealer shop foreman conference call
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01/29/18 Other NHTSA ID: 10127609
TSB ID: SSM73511

Issue: jaguar headlining cleaning products
01/22/18 Other NHTSA ID: 10127295
TSB ID: SSM73511

Issue: jaguar headlining cleaning products
11/13/17 Other NHTSA ID: 10123467
TSB ID: JTB00588NAS1

Situation: a creak noise from the front of the vehicle may be evident when driving over a rough road surface or speed bump.
10/14/17 Other NHTSA ID: 10119555
TSB ID: JTB00368NAS4

Situation: the panoramic roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed positio
10/14/17 Other NHTSA ID: 10119562
TSB ID: JTB00343NAS5

Situation: the face of the smart key handset may peel away from the handset main body or the handset case may be bulging.
10/14/17 Other NHTSA ID: 10119570
TSB ID: SSM73554

Issue: park distance control (pdc) audio tones inconsistent with visual display.
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10/04/17 Other NHTSA ID: 10118501
TSB ID: SSM72926

Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40?) appearing.
09/26/17 Other NHTSA ID: 10118145
TSB ID: JTB00539NAS2

A rattle noise from the front overhead console may be evident
09/26/17 Other NHTSA ID: 10118148
TSB ID: K444NAS2

Tcu security key was not subject to end of line test and verification
09/26/17 Other NHTSA ID: 10118153
TSB ID: SSM73298

Tcu fails activation and dtc u2109 flagged
08/10/17 Other NHTSA ID: 10110962
TSB ID: 6-321NAS2

Description of issue: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where no service interval required message is displayed in the message center when an engine service is required aft
04/19/17 Other NHTSA ID: 10097584
TSB ID: JTB00500NAS1

Situation: only on vehicles with front seats equipped with both massage and front cushion extension functions, a 'click' noise may be heard when raising / lowering the right front seat cushion.
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04/07/17 Other NHTSA ID: 10097023
TSB ID: JTB00368NAS2

Situation: the panoramic roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed posi
04/07/17 Other NHTSA ID: 10097029
TSB ID: SSM72581

Issue centre console cup holder cover split (see attachment) cause insufficient retention between cup holder cover bars and substrate material. mechanical fixings (plugs) to the leading handle bar and substrate have been added to impro
04/06/17 Other NHTSA ID: 10096953
TSB ID: JTB00446NAS3

Situation: the vehicle battery may be flat or one of the following messages/warning lights may be displayed on the instrument cluster. ? faulty generator ? faulty battery monitoring system (bms) ? the charge warning indicator is ill
04/06/17 Other NHTSA ID: 10096965
TSB ID: SSM72201

Rear door electric sunblind not operating at pdi
04/05/17 Other NHTSA ID: 10096888
TSB ID: SSM72498

Issue: wheel stud failures (fractures). cause: overload fracture due to incorrect torque being applied or incorrect process application and sequence being applied to the wheel stud following wheel removal and refit.
04/05/17 Other NHTSA ID: 10096890
TSB ID: SSM72510

Issue: delamination of cover trim cause: incorrect manufacturing process
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04/05/17 Other NHTSA ID: 10096920
TSB ID: JTB00492NAS1

Situation: the auto stop/start system may be inoperative.
04/05/17 Other NHTSA ID: 10096925
TSB ID: SSM72557

When fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module kvm on sdd) with a module part number of: fk7219h440 ae fk7219h440 be fk7219h440 af fk7219h440 bf sdd cannot communicate with the rfa.
03/30/17 Other NHTSA ID: 10096721
TSB ID: SSM72390

Note this phenomenon can only happen under specific circumstances; it is only when both keys are in close proximity of each other in the vehicle and requires the exterior door handle lock button to be pressed. issue it has been highlig
03/22/17 Other NHTSA ID: 10096162
TSB ID: SSM72670

Issue: a number of instances have been reported where a loss of pressure in tyres has been observed with associated tyre pressure monitoring system (tpms) warning messages. customers and retailers have been unable to reinflate and maintain
03/22/17 Other NHTSA ID: 10096182
TSB ID: SSM72734

Issue: door latches being replaced when a customer reports issues with the locking, latching or soft close function on one or more doors on their vehicle.
03/22/17 Other NHTSA ID: 10096191
TSB ID: SSM65337

Concern: a customer may report while utilizing the navigation map or while under route guidance, the vehicle?s touch screen switches off momentarily, and resets as if the vehicle were just started. a tell tale symptom might include "the sys
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03/16/17 Other NHTSA ID: 10095402
TSB ID: SSM72557

Issue: when fitting a new remote function actuator (rfa) (referred to as the keyless vehicle module - kvm on sdd) with a module part number of: fk72-19h440 - ae, fk72-19h440 - be, fk72-19h440 - af, fk72-19h440 - bf sdd cannot communicate
03/15/17 Other NHTSA ID: 10095061
TSB ID: JTB00343NAS4

Situation: the face of the compact key handset may peel away from the handset main body or the handset case may be bulging.
03/15/17 Other NHTSA ID: 10095064
TSB ID: SSM72926

Issue: customer may report erratic ambient air temperature readings or default setting (ie.-40?) appearing.
03/10/17 Other NHTSA ID: 10094630
TSB ID: JTB00511NAS1

Situation: the door pocket leather may be loose or wrinkled.
03/10/17 Other NHTSA ID: 10094594
TSB ID: JTB00380NAS4

Situation: inadequate air conditioning (a/c) performance may be experienced with the compressor clutch (where applicable) working properly.
03/09/17 Other NHTSA ID: 10094532
TSB ID: JTB00500NAS2

Situation: only on vehicles with front seats equipped with both massage and front cushion extension functions, a 'click' noise may be heard when raising / lowering the right front seat cushion.
NHTSA's feed only includes summaries. For the full text of TSBs:

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02/27/17 Other NHTSA ID: 10093106
TSB ID: SSM72581

Issue: centre console cup holder cover split (see attachment)
09/19/16 Other NHTSA ID: 10080420
TSB ID: JTB-00368-NAS-3

Situation: the panoramic roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed positio
09/19/16 Other NHTSA ID: 10080462
TSB ID: SSM-72460

Issue: on some xj x351 models, the front lower bumper splitter trim is working loose and / or coming adrift
09/13/16 Other NHTSA ID: 10079841
TSB ID: K391UPS33162BNAS

Situation: an issue has been identified on a limited number of vehicles within the listed affected vehicle range where creaking noises from the panoramic roof, with the moving panel in the closed position, may be evident during torsional in
09/02/16 Other NHTSA ID: 10079242
TSB ID: JTB-00304-NAS-1

Situation: a lower-level service repair part is now available in the event of a front sun visor vanity mirror issue. cause: a lower-level service repair part to be used in the event a front sun visor vanity mirror requires replacement.

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Jaguar XJ TSBs (Technical Service Bulletins)

Some things are often misunderstood about recalls and technical service bulletins (TSBs). Plus a disclaimer.

  1. Recalls do not have to be issued only because something is prone to failure. NHTSA (a government agency) can only require a recall if a failure will affect safety, emissions, fuel economy, or compliance with some other regulation or law. Manufacturers can voluntarily recall cars for problems that do not affect these, though.
  2. Recalls often apply to only some cars of a specific model year, rather than all of them. You should receive a letter from the manufacturer if your car has been recalled. You can also check with the dealer, which will know which (if any) recalls pertain to your car.
  3. The primary purpose of TSBs is to inform dealers about known problems with a car and how to fix them. They are not the same as recalls. As with recalls, TSBs often only apply to some cars, not the entire model year.
  4. Dealers often will not provide a preventive repair just because a problem described in a TSB might happen to your car. They'll usually want to observe symptoms that the problem is already affecting your car.
  5. Even if there are symptoms, a manufacturer doesn't have to pick up the cost of a TSB repair if the car is out of warranty, though sometimes they do.

We provide the text of recalls and TSBs as provided by NHTSA. There can be errors in the text. If you sign up for notifications in My Garage, we will try to get these to do, but for various reasons (some beyond our control) cannot guarantee you will receive them. When in doubt about a recall or TSB, contact the dealer.