Even when they know about systematic problems and they can not duplicate on the spot. Tough. This is in contrast to the toyota dealership when I had smell from airvents and they gave a easy diy solution vs charging for diagnostic service w/o solution.
Systematic problems with hub bearings similar to Ford Edge and rattling of various parts.
Too many systematic problems known by Ford w/o recourse. Had a PTO seal finally fixed after 3 tries at the dealership about the problem. Now car is in shop for temperature gauge reaching H and so towed to dealership. HVAC systems poor for "classy car".
i have only 78,000 miles and the bottom is rusting and clamps are starting to rattle and get loose. Vista roof always made a noise and cheap black plastic trim around vista roof area falls and makes a cheap rattling noise.