Worried about potential repair costs? An extended warranty can provide peace of mind.
Chart based on 136 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
smart center removed and replaced complete cylinder head due to misfiring caused by burned valve seats on #2 cylinder. This would have been a $2K repair if smart USA had not covered most of the cost, even though the car was out of warranty.
Electric cooling fan (behind the condenser) started to fail. The bearing failed causing a rattling noise as the fan blades contacted the housing.
16000 mi
US $288
emissions valve stuck open
18000 mi
The oil developed a leak along the pan rail where the oil pan is bolted to the engine. To effect this repair, the oil pan was replaced.
33000 mi
US $136
check engine light
33000 mi
US $500
car had two burned valves, loss of compression in cylinders 2 &3. Mercedes corporate paid all but $500 to replace the head with a new one.
5600 mi
Radio, Lights, other electrics worked. Engine would not turn over. Starter did not spin. Neutral sensor defective. Sensor replaced.
8000 mi
US $73
Transmission would not engage when car started and gear shift moved to drive or reverse. Required multiple re-starts, and occasionally a 10-20 minute "rest" before it would engage. Required software upgrade which dealer conveniently had.
49000 mi
US $850
Fuel pump failed
102000 mi
US $500
air intake system cracked. Instead of replacing, use a bicycle tire to patch the hose
55000 mi
US $650
Exhaust system. Muffler failed.
22200 mi
€800
Replacement of timing case cover and replacement of the start/stop mechanism
Check Engine Light kept coming on even after I cleared the fault with my Scanguage. Dealer ordered and installed a seal.
35000 mi
US $600
Muffler flex connector broke
10000 mi
Leaking oil. Oil gasket defective. Replaced under warranty.
49000 mi
US $700
AND engine mount
39000 mi
US $1296
Oxygen Sensor and Sender Unit replaced
44000 mi
US $5000
blown head gasket. replaced head gasket, thermostat and AC control unit
45000 mi
Oil leak caused by faulty valve gasket. Gasket was replaced at no charge.
80000 mi
US $400
oil pan replacement, just got old
68000 mi
US $2956
Also while there, engine head gasket and spark plugs replaced, with oil change. There may have been more, but I can't place my hands on the shop report. The primary issue was lack of reliable A/C.
7000 mi
Blowing oil splatter on the back when driving for long trips and engine is hot...Car smokes after stopping..
58000 mi
US $5500
Low compression in cyl 1 = valve job. Engine still runs a little rough on occasion AFTER the $5500 valve job. And the wrench symbol still pops up on the dash. But likely an electrical symptom.
52000 mi
US $2500
Overheated, bad head gasket. Replace head gasket, mill head, replace/grind & seat valves, replace water pump.
33000 mi
US $1
Check engine light
75000 mi
Did not investigate past check engine light. My code reader indicated a secondary air fault, something I had fixed before by dealership.
The oil pan gasket was leaking and had to be replaced. This is a common problem on the 2009s. Was fixed completely under the original warranty.
8000 mi
US $38
Oil pan was leaking at seal The oil pan was leaking. Dealer had to order special sealer which required another trip after they received it.
I had to pay $38.00 for new oil and filter, otherwise they would have reused the old oil.
45000 mi
US $540
Motor mount bolts broken. the timing cover had to be removed from the car and sent out to a local machine shop to have the
broken bolts removed and helicoils installed. They did that because of the cost of a new cover and to save time. Dealer removed timing cover and could not get gasket to seal. Attempted repair with engine in car, ruined three gaskets. After 31 days it was fixed.
46800 mi
Fix lasted about a month before gasket leaked oil again. This time removed engine from car for better access to timing cover gasket.
98000 mi
Overheated engine.
9700 mi
Oil Pan Gasket was Leaking , all was done under Warranty
21080 mi
C $500
Car rated at 5.8 litres/100km. I am getting 9.8/100km. I have repeatedly brought this issue to Mercedes Benz Dealer (Barrie, On) to no avail.
27280 mi
C $250
Flex pipe repair
31000 mi
C $120
They checked everything out, and updated the computer module. There was a $120 charge for checking out the system. There was no cost for the update, nor for a full inspection.
sometimes would not go into reverse and sometimes would not go into park
58900 mi
fuel pump @42psi new plugs and filters and still will not run. Tries to start but just wont kick.
59400 mi
C $2700
Throttle valve was jammed shut and needed to be replaced. $2000.00 just for the valve. M.B. (Cadilac $500.00)
62000 mi
C $300
broken pipe needed complete exhaust system
33580 mi
C $209
Outside temp sensor failed. Was replaced. Unclear if repair successful. CEL came back on afterwards, the went back off. Need cold weather to test.
34720 mi
C $503
Muffler flex pipe was broken. Loose and melting back bumper. Muffler was replaced. Muffler flex pipe was broken. Loose and melting back bumper. Muffler was replaced.
96300 mi
US $2000
Replaced leaking valve gasket allowed oil to pool around spark plugs.
Caused electrical malfunction.
22700 mi
US $602
Neutral sensor defective
75000 mi
US $150
Coil Replacement
2000 mi
The car shut itself off in hard left turns 3 times.
22000 mi
US $30
Secondary air valve replaced.
18700 mi
US $580
fuel pump fuse blew, stranding me, on 3 occasions. Dealer easter egged it, selling me $559 fuel pump. Fuse blew again. Tested my old fuel pump, under head pressure, for over an hour at 14vdc. Pump refunded. Pinched wire-factory defect.
31000 mi
US $100
Oil pan gasket leaking. Replaced
86131 mi
Check engine light come off. They reset it. It didn't it come back
88000 mi
US $300
Engine light came on. Found it to have two faulty O2 sensors. We chose not to fix it because they told us it affected the O2 mix and would have a mild affect on gas mileage but nothing else. We found this to be accurate and chose not to fix it. Estimated repair cost was $500
94000 mi
The car would not start and the heater blower stopped working. Car was towed in to the dealership. They were unable to repeat the issues for 7 days. Took the car home. Car and blower worked.
22000 mi
Transmission and battery upgrade.
5000 mi
Took car to dealership service dept. to get maintenance reminder reset after doing an oil & filter change in addition to changing the transmission oil. I could not get the reminder to reset using several suggested methods.
16000 mi
US $100
Car was intermittantly throwing a P0410 code. The cel light was coming on more frequently. The secondary air valve was replaced and the computer reset. Concern appears to be resolved.
1000 mi
shift module replaced
48360 mi
C $170
Broken flex-tube. Replaced by welding in an after market one. Rest of exhaust and cat is in good condition.
64440 mi
C $120
Exhaust flex tube. Welded in replacement
89560 mi
C $200
Exhaust system broken flex pipe. Dealer wanted to replace the whole system, got my mechanic to replace the flex for a small fraction of the price.
93000 mi
US $124
engine light on,checked for vacuum leaks and reset fuel settings
49800 mi
US $3000
cylinder head replaced due to worn valve guides leaky oil pan
50000 mi
US $50
Used 6 quarts of oil in 2 weeks, replaced the entire short block.
56000 mi
Wiring harness for O2 sensor chafing on hose from air pump. Wrapped harness in electrical tape, then ziptied a rubber hose around the harness to prevent further chafing.
19000 mi
Check engine light went on. Onboard computer diagnosed it. Took it to a non-Smart dealer who ordered then installed the part- an emissions control valve. Replaced defective emissions control valve.
1000 mi
Motor stopped as I was driving. Was able to restart immediately, after pulling over. Dealer found nothing wrong and no reason for the incident.
9000 mi
check engine light stayed on - required replacing emissions sensor on engine
12500 mi
US $256
check engine light came on, dealer checked error code, related to a sensor that failed not covered under warranty, paid for parts ($48) and labor; in an out in about 1.5 hours, this car is serviced by MBenz dealer so labor rates are higher
42000 mi
Cooling system leaked crank shaft position sensor failed
10000 mi
Engine light error #po410 replaced part no more problems. 2.0 update reprogrammed transmission, replaced battery.
7000 mi
SOFTWARE UPDATE
40000 mi
US $35
Secondary air valve bad.
3000 mi
Error P0410 - Replaced Secondary Air Injection Valve.
3000 mi
Check engine light came on due to faulty secondary air system switch over valve.
10000 mi
US $202
Routine 10,000 mile service. They also did the Smart 2.0 upgrade - transmission reflash, new more powerful battery, shifter lube and gave out the new, updated owner's manual.
56000 mi
US $350
replace cracked motor mount
7300 mi
US $130
secondary air injection valve malfunction
Engine light came on and was an emission valve. Repaired the next morning.
10000 mi
US $277
replaced failed purge valve
14300 mi
US $393
muffler and tail pipe replacement
Reset the engine light. Not a problem.
27000 mi
US $355
code p0442 - leak in evaporator emissions system
replace purge valve.
52000 mi
US $1019
new transmission mount needed
76000 mi
US $130
Oxygen sensors clogged. Replaced engine air filter. The one I had installed was too dense.
10000 mi
Engine light came on and stayed on.
40000 mi
US $120
Check engine light, code P0455. "O" Ring on gas cap was misaligned. Once it was aligned, code cleared.
8000 mi
Replaced Air injection module.
70700 mi
US $1200
Fuel mixture rich, determined two intake gaskets needed replacement
74000 mi
Sensors indicated excessive rich fuel mixture. This is a repeat of the earlier repair issue which was corrected initially but then returned after a month. The dealer corrected the issue again at no charge. Probably had to remove and reinstall gasket.
82000 mi
US $275
Replace muffler
12000 mi
Gear shift stuck. Upgraded to 2.0, lubed shifter.
3000 mi
Secondary air injection valve faulty. P0410
26800 mi
Muffler replacement
5000 mi
Computer upgrade.
71000 mi
US $238
Failed crank position sensor. Car rendered totally useless.
16000 mi
Dealer replaced the secondary air injection valve.
85000 mi
US $992
Alternator drive belt shredded which destroyed the oil pressure sending unit and an emission control line.
7000 mi
P0430 code shown on ScanGuage. Dealer replaced Secondary Air Injection Solenoid. P0410 code shown on ScanGauge. Dealer replaced Secondary Air Injection Solenoid.
4000 mi
Air injection valve replaced.
3000 mi
Reflash of transmission shifting software, termed smart 2.0. This makes the transmission shift points different and allows changing to the paddle shifters from auto mode by pulling on the shifter.
3000 mi
Check engine light came on. Diagnosed as faulty switch over valve, which was replaced.
9000 mi
Needed a new fuel plug
4000 mi
The check engine light came on. Owner's manual said not to drive it. The problem was a bad switch over valve. Valve ordered.
8000 mi
It was a repair for the check engine light that had come on previously. This visit was previously reported. A sensor had caused the problem and dealer replaced it on this visit.
12000 mi
Car was in shop for trans. upgrade, etc offered for 2008 models. Engine's computer was destroyed when tech attempted trans. upgrade. Engine computer replaced by Dealer in about 24 hrs. Rental car provided.
28000 mi
US $300
Check engine light came on and took the car to dealer. Issue was engine sensor and made car run sort of rough. Resolved with new sensor.
52000 mi
US $780
Secondary air pump replaced. Took car to shop when check engine light came on.
30200 mi
US $25
gas cap cracked, got new one installed by self.
31600 mi
US $400
needed a muffler assembly due to break in connecting metal hose leading to carburetor, probably from bad pot holes on NJ roads shaking car a lot.
50000 mi
engine seized would have cost more than value of car to repair
27000 mi
US $1544
faulty gas cap
55000 mi
US $800
I could move the gear selector but the transmission would not select a gear and would beep. Moving forward in Drive (when it worked) would fix problem temporarily. Car fine after clutch reflash.
89000 mi
US $1400
Muffler failed. Secondary air injection pump replaced.
8000 mi
Smart 2.0 software upgrade - enhance transmission to work like the 2009 transmission.
22000 mi
US $97
Water in gas
14000 mi
Intermittent clutch engagement problem. Did software update, and is OK so far.
5000 mi
Airflow valve was sticking. This has been a common problem with the Smart4two cars.
162200 mi
US $3000
The alternator belt snapped. This caused the heating pump to stop, too. Smart Roadside told me that driving was fine, but a few miles later, I'd fried the engine :(
Check Engine Light X2 Codes failed O2 Lambda sensors. Necessitated removal of rear muffler box to remove by welding torch flame sensors seized into threads, due to no anti seize compound applied at time of manufacture/assembly.
Flex tube between exhaust manifold and muffler broke. Had new piece welded in place of failed part.
87000 mi
US $40
Clutch but didn't rrplace
10000 mi
Updated transmission to 09 computer flash, lubed gear shift knob.
60000 mi
US $15
Sometimes could not switch gear into D or R. Dealership said they had about ten cars more this year with the same behavior. Updating the firmware should fix the problem which after driving a few thousand miles seems it did.
137000 mi
Engine runs on two out of three cylinders. I keep it for now because I can still drive it around town as long as the engine stays relatively cool.
24000 mi
US $100
secondary air injection valve stuck. Part replaced.
check engine light came on. code=p0445-p0457. inspection of gas cap indicated gasket distorted. replaced gas cap.
46000 mi
US $2600
replaced main computer and throttle body! replaced throtle body
2000 mi
OBD II code PO401. Faulty secondary air intake sensor.
2000 mi
Car towed to Riverside Smart dealer 06/28/08, returned 07/21/08, after replacing gas gauge float. Part delivery took over two weeks.
35000 mi
US $150
Check Engine Light on. Engine fine---light bad.
100000 mi
US $800
Noticed smell of gasoline and decreased range on full tank. Diagnosed as fuel pump. Took a week to get the part. Actual repair completed in an afternoon.
1400 mi
Check engine light...air sensor module failed
132800 mi
US $169
Replaced exhaust Universal Flex pipe
23000 mi
US $300
One of the individual accelerator position sensors was occasionally delivering a bad signal for at least long enough to throw a CEL and send it into limp-home mode. I replaced the accelerator myself.
48800 mi
Lower motor mount bolt became loose, caused a ckunking noise when car shifted gears. Tightened bolt.
56000 mi
US $60
Replaced secondary air injection pump. Pump bearing was starting to fail resulting in a loud jet engine sound upon initial startup. replaced with a used pump acquired from an SCOA member.
Cost of replacement pump $70.00. labor was aprox 1.5.
69000 mi
US $70
Secondary Air Pump - Bearings getting noisy. Replaced with a used unit from SpecializedGerman auto recyclers.
38700 mi
US $160
Sensor replace to correct engine light from coming on and staying on
49700 mi
US $379
check engine light fault code P0497 secondary air injection flow too low
38000 mi
US $585
Also fuel cap gasket had a hole and engine sensor light was on and reset.
3000 mi
Engine rattle at low speeds.
4000 mi
Small oil leak.
9000 mi
Had a "Maintenance Due" icon showup on the dash. Stopped into the dealership and the service manager did a quick reflash and removed the icon. No other issues before or since.
30000 mi
US $485
OE exhaust broke at the 'flex joint' - unable to replair. Replaced with an aftermarket unit (an upgrade).
Engine stopped in middle of block while car running. No warning lights, was able to restart, dealer found nothing and was not willing to investigate further.