| 1 | 0 | 3 | 4 | 3 | 4 |
2011 Infiniti M repairs by problem area
Engine (16%)
Transmission and Drivetrain (6%)
Brakes and Traction Control (6%)
Suspension and Steering (9%)
Electrical and Air Conditioning (42%)
Paint, Rust, Leaks, Rattles, and Trim (17%)
Other (5%)
Select a problem area
- Engine
- Transmission and Drivetrain
- Brakes and Traction Control
- Suspension and Steering
- Electrical and Air Conditioning
- Paint, Rust, Leaks, Rattles, and Trim
- Other
Chart based on 200 repairs.
2011 Infiniti M electrical repair cost distribution
$2500+ (0%)
$1000 - $2499 (0%)
$500 - $999 (4%)
$100 - $499 (15%)
< $100 (81%)
Chart based on 52 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
2011 Infiniti M
Engine not specified
| 92000 mi | car didn't start in cold weather, it was a recurring problem that dealer couldn't solve but local guy did other wise car runs well |
2011 Infiniti M 4dr Sedan
420-horsepower 5.6L V8 7-speed shiftable automatic RWD
| 5000 mi | Reprogrammed navigation system. Cannot remember if it was a recall or TSB, but I had not noticed any issues with the nav system prior to this work. |
| 46000 mi | Heated steering wheel failure. Related to a previous repair to AC system. |
| 52000 mi US $80 |
Dead battery after 25k miles |
| 36900 mi | Air cooled drivers seat system fan was making a noise |
| 39800 mi | Rear view camera was replaced. |
| 3000 mi | XM NavTraffic rarely warns verbally about traffic congestion on a route; doesn't indicate where green "traffic flowing" conditions exist along a route; and saying "Traffic Information" using Voice Recognition doesn't work as |
| 5000 mi | Subwoofer in passenger door buzzed at certain low frequencies, requiring a replacement. Blind Spot Intervention system stopped functioning on at least two occasions, resulting in the normally green icon turning orange and blinking. After turning off the car for a few hours, system worked again. Dealer couldn't duplicate. Subwoofer speaker in passenger door replaced. Extraneous buzzing noise and sympathetic vibrations are now gone. |
| 8000 mi | ITB10066 fixed the missing Call Waiting feature, fixed some issues with the iPod Touch, and fixes some other functions. Did not address any Navigation Systems issues previously reported. |
| 14000 mi US $196 |
ITB10-066B was installed to fix some software problems such as certain addresses not showing up in the right place and XM NavTraffic not downloading data fast enough. |
| 16000 mi | Navigation system required a software update (ITB 11-046). Bluetooth microphone was replaced (ITB 11-047). Rear sunshade was replaced (ITB 11-05-P1238). |
| 4000 mi | The voice on the nav system cannot pronounce many street names correctly..it has a significant speech impediment ! Seems to be anything over 3 syllables.Service manager said "yes, I know it well..they're all like that". |
| 15000 mi | The outside temperature indicator had become slow to respond. They replaced the sensor unit and it seems fine. |
| 20300 mi | The backup camera started malfunctioning sometimes...dark screen, scrambled image. The dealer said they had a technical bulletin about it, and would need to replace the camera and wiring harness. They did, no charge. |
| 23000 mi | Outside temperature indicator extremely slow to respond to change in temperature. They again replaced sensor unit (2nd time), seemed better to them, but next morning I found no change. All covered by warranty. |
| 33200 mi | When you shut off engine, park lights stay on indefinitely 50% of the time.Light switches will not shut them off.Must activate ignition without starting car, then shut off again, to turn lights off. Dealer replaced DRL module,not fixed. |
| 34200 mi | Again park lights were staying on after car turned off. They re-verified ground connections. After a week it started again. Ground connection WAS the fault. New DRL module very sensitive to excellent ground connection. Must retighten it every two months. |
| 50400 mi US $300 |
Related to DRL's added when US car was imported to Canada in 2014. Car turned on its park lights by itself when car turned off. Could not turn park lights off! Nissan dealer in town added a kill relay, fixed problem. |
| 2000 mi | seat cannot be elevated |
| 11000 mi | Bluetooth phone mic bad. Other people could not hear me. |
| 12000 mi | The passenger seat bottom was replaced to address an airbag disabled issue; car was at the dealer for about a month. |
| 14000 mi | Battery replaced for fifth time. |
2011 Infiniti M 4dr Sedan
420-horsepower 5.6L V8 7-speed shiftable automatic AWD
| 39000 mi | Replaced power window switches, rear sunshade, and Bluetooth Mic as part of recall. Lubed squeeky power steering column. ..Also updated ECM with new software code to fix delay in transmission complaint.. |
| 48000 mi | Rear view camera displayed distorted view or black screen. Dealer replaced screen, but that didn't work. Went back 2nd time & dealer replaced camera and cable. Fixed the prob. |
| 20000 mi | Back-up (rear) camera failure. Camera and wiring harness replaced. There is a TSB for the camera. |
| 8000 mi | Fixed rear sunshade under warranty |
| 30700 mi | Distorted rear view camera, dealer replaced camera. |
| 67000 mi US $100 |
Interior lights would not turn on when door was open. Dealer replaced BCM, main dash harness, dash sub harness, and part of the CANBUS system (plug melted). |
| 83900 mi | Navigation screen replaced per ITB due to flicker Both keyfobs failed and would not work even with new batteries |
| 111626 mi US $170 |
HID ballast replacement due to flickering driver side ballast. Replaced passenger side at the same time due to having the bumper already removed, etc. |
| 121901 mi US $211 |
Replaced OEM (as far as known) AC condenser with aftermarket unit due to rock chip damaging bottom right corner and causing leak. |
| 138650 mi US $146 |
Replaced aftermarket AC Condenser that lasted 3 years with UAC unit |
| 400 mi | radio/handsfree wasn't working, was missing proper fuses when car was prepped for delivery. radio/handsfree wasn't working, was missing proper fuses when car was prepped for delivery. |
| 11000 mi | In the last six months the car has stranded me three times. Each time the battery has been shot. Car is on its fourth new battery. |
| 13000 mi | Car died again. went for a 60 minute run at a local park and when I came back the car was dead. lights were not left on and the car was shutdown. |
| 12000 mi | Bluetooth Microphone Replacement Reprogramed Nav to correctly handle Call Waiting on bluetooth |
| 28100 mi | Airbag Warning Light. Dealer replaced Airbag Sensor. Airbag warning light returned after 1 week. After Airbag Warning light came on for second time after first repair, dealer replaced driver's side airbag in steering wheel. |
| 32000 mi | Passenger Side Door Unlock button stopped working |
| 14000 mi | Navigation Software Update |
2011 Infiniti M 4dr Sedan
330-horsepower 3.7L V6 7-speed shiftable automatic RWD
| 58200 mi | Dead Battery. Car had to be towed |
| 68000 mi US $400 |
Blind spot technology |
| 7000 mi | Bluetooth issues |
| 17000 mi | Bluetooth recall to fix bad bluetooth Rear window shade made noise and stopped working |
| 47000 mi | Power tilt steering wheel squeaked while moving downward. Dealer ordered new tilt servo for steering wheel. Warranty repair. |
| 57000 mi | Headlight intensity momentarily drops when braking. |
| 51000 mi | A grinding noise (motor) started to appear when the car was put into gear. Owner diagnosed it to be the motor for the rear window shade (only in some cars). The car was taken to the dealer, diagnosed to be the cause and the part was order. |
| 90000 mi US $54 |
Rear window motorized shade makes a grinding sound every time the car is placed in reverse. This is apparently NOT covered by the Infiniti "Premium", top of the line, extended warranty and would have cost almost $700 to fix for the second time in 2 years. We declined to fix it at this time. SiriusXM looses signal frequently enough that the subscription to the service is basically useless. Dealer recommended replacing the antenna. This part is also not covered by the Infinity Premium extended warranty and would have cost me almost $1000 to fix. We declined. |
| 50000 mi US $70 |
Instrumentation - after change of battery, instrument cluster showed error code that had to be cleared by dealer. My attempts to clear the code failed. |
| 26000 mi | Replaced BCM Module - car out of service for 2 weeks while part ordered from Japan. |
| 27000 mi | Airbag light comes on for passenger seat with passenger in the vehicle, meaning the airbag is turned off. Best thing dealer came up with is to pull over and turn on/off car. |
| 8000 mi | Reset of window switches |
2011 Infiniti M 4dr Sedan
330-horsepower 3.7L V6 7-speed shiftable automatic AWD
| 30000 mi | TSB for nav system, microphone and rear sun shade |
| 124200 mi | Car would not hold a charge - battery would be drained after sitting for less than 2 hours. The computer software was reloaded and the system was rebooted. |
| 18000 mi | There is a speaker buzz that other owners have also reported. Dealer could not duplicate and Problem not yet solved. Dealer promises on my next service to find and resolve with my assistance. |
| 24000 mi | Heated Steering wheel ceased heating. Dealer replace wheel. |
| 14300 mi | outside temperature gauge very slow to respond. Not repaired, dealer did not have a fix. |
| 16700 mi | battery dead after 4 days in garage, key system error message. dealer reprogrammed key and charged battery. battery dead again after 2 days in garage. second trip to dealer, engine module was reprogrammed and battery replaced as per service bulletin |
| 51000 mi US $800 |
REPLACED ALTERNATOR |
| 62000 mi | Car would not start, and engine did not turn over. Following a jump-start, the dealer recharged the battery. However, "Service Engine" light came back after one day and is still on two days later. |
| 76000 mi US $60 |
The SES light came on, but there was no affect on vehicle performance. Dealer diagnosed it as a code emanating from AC system. They cleared the code and told me to return if it came on again. No issues since then. |
| 58000 mi | Entire Audio system stopped working. |
| 9800 mi | motor and sensor for steering wheel adjustments |
| 5000 mi | Rear sunshade would not go down. Dealer also replaced the microphone for Bluetooth and updated computer. |
| 20000 mi | Battery died. Dealer replaced battery at no charge. |
| 20500 mi | Car was not able to start. Dealer explained that there is a flaw in system: when turning the ignition off, you need to make sure that the light tells you that turnoff was successful. Otherwise, the system continues to run. Drained battery. |
| 25300 mi | Rear camera was replaced because it stopped working correctly. |
| 40000 mi US $875 |
collision avoidance system was not working and needed repair. |
| 13000 mi US $120 |
BT nav update to fix issues passenger door speaker buzzed |
| 6200 mi | Updated nav and voice recognition software. Replaced window control switches. Rear sunshade system replaced. |
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