2013 Infiniti JX Infiniti JX 2013

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2013 Infiniti JX repairs by problem area

Engine (11%)

Transmission and Drivetrain (7%)

Brakes and Traction Control (3%)

Suspension and Steering (11%)

Electrical and Air Conditioning (43%)

Paint, Rust, Leaks, Rattles, and Trim (23%)

Other (2%)

Chart based on 123 repairs.
See TSBs and recalls for the 2013 Infiniti JX.

2013 Infiniti JX repair cost distribution

$2500+ (0%)

$1000 - $2499 (4%)

$500 - $999 (7%)

$100 - $499 (10%)

< $100 (79%)

Worried about potential repair costs? An extended warranty can provide peace of mind.

Chart based on 72 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.

2013 Infiniti JX 4dr SUV

265-horsepower 3.5L V6 6-speed shiftable CVT FWD

Infiniti JX in Florida, United States
Sep 2013 - Sep 2015
May 2014

25000 mi
Rattle in dashboard - they had a complaint bulletin already on it and insulation was added underneath dash. Battery cables very corroded for age of vehicle 
Jul 2014

26500 mi
Rattle in passenger side rear door. Dealership reported a clip was missing from inside the door. Clip was replaced. 
Oct 2014

29700 mi
Fuel cap loose warning light on 
Infiniti JX in Ontario, Canada
Jun 2016 - Jun 2018
Jul 2016

29440 mi
Description from invoice: ACCELERATOR PEDAL FAIL.REPLACED PEDAL,PERFORM RELEAN PEDAL AND IDLE AIR VOLUMN. INSPECTION VEHICLE CAME WITH CODE P2138 APP SENSOR,C1130 ENGINE SIGNAL, .REMOVE ENGINE ROOM HARNESS PERFORM VOLTAGE DROP TEST FOUND LOW VOLTAGE SUPPLY ON ACCELERATOR PEDAL AND THROTTLErn CHAMBER,CONTACT TECH LINE.REPLACE ENGINE ROOM HARNESS 
Apr 2017

35611 mi

C $1912
Left front Wheel Bearing AC not working. Replaced long AC line under vehicle and line going into vehicle from the rear. Also added Freon 
Jun 2018

47740 mi
Air conditioning not working well, especially in hotter weather. O rings needed to be replaced. 
Infiniti JX in Florida, United States
Jan 2013 - Sep 2018
Oct 2013

10700 mi
Instrumental Panel Cluster circuit board heated up and failed - no instrumentation would function. Ordered from factory and odometer reading set before board swap can occur. 
Dec 2013

14000 mi
Seat blower motor started vibrating when the heat/cool selection was used - driver side only. 
May 2014

21400 mi
Driver seat blower replaced again 
Sep 2015

40000 mi
Airbag sensors on passenger front seat malfunction. 
Jul 2017

60500 mi

US $1400
They had to replace the radiator fan assembly due to faulty bearings.  
Sep 2018

75000 mi
Driver side door handle completely pulled off. Cheap plastic parts! 
Infiniti JX in Texas, United States
Feb 2014 - Sep 2015
May 2015

21700 mi
Speedometer cluster. It stopped working 
Infiniti JX in Georgia, United States
Apr 2012 - Jun 2015
Sep 2012

7000 mi
moulding needed to be replaced - coming off 
Oct 2014

30200 mi
Car will not recognize key. Not fully diagnosed. Currently thinking that the power brakes lose pressure too quickly after the car is turned off, can't then recognize when brake pressed to start car. 
Nov 2014

31000 mi
Same issue with not starting 
Mar 2015

36000 mi
Battery dead. Draw somewhere in the system 
Jun 2015

36000 mi
Not starting issue never solved. 

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2013 Infiniti JX 4dr SUV

265-horsepower 3.5L V6 6-speed shiftable CVT AWD

Infiniti JX in Nevada, United States
Jan 2014 - Dec 2016
Jul 2015

15300 mi
battery went bad 
Infiniti JX in United Arab Emirates
Dec 2014 - Jun 2015
Jun 2015

21080 mi
The left side display was not working properly. 
Infiniti JX in Ontario, Canada
Oct 2014 - Nov 2014
Nov 2014

26660 mi
Volume Down and Source buttons on steering wheel intermittently unresponsive when cold. Displays set to metric would on occasion appear in US units. This may revert back to metric on next start. Dealer thinks fobs need reprogramming. 
Infiniti JX in Virginia, United States
Jul 2014 - Sep 2017
Sep 2016

18000 mi
Missing screw in wheel well 
Infiniti JX in Quebec, Canada
Jul 2015 - Jun 2018
Dec 2015

29760 mi
passenger electrical heater doesn't heat enough 
Aug 2016

44520 mi
Replaced front passenger wheel bearing. Under Warranty 
Feb 2017

48340 mi
Shock head bearing replaced 
Nov 2017

57660 mi

C $35
Plastic protector of suspension arm was loose. Dealer removed it 
Infiniti JX in Wisconsin, United States
Apr 2012 - Jul 2018
Apr 2018

87000 mi

US $500
Replace brakes and machine rotors 
Infiniti JX in Ontario, Canada
Dec 2013 - Jan 2017
Oct 2016

43480 mi

C $680
Front axle needed to be replaced 
Infiniti JX in Florida, United States
Jun 2017 - Jul 2018
Jul 2018

96000 mi

US $500
3rd radiator fan assembly for this vehicle, the last one was replaced less than 2 years ago 
Infiniti JX in Oregon, United States
Aug 2012 - Jun 2018
Apr 2018

48000 mi

US $100
Rear Hatch quit working 
Infiniti JX in California, United States
Jun 2013 - Sep 2017
Jul 2016

67000 mi
The driver sun visor broke. 
Infiniti JX in Pennsylvania, United States
Jun 2012 - Jun 2018
Sep 2017

43000 mi
There was a slight vibration in the drive train. The dealer ordered a new part [a coupler] and repaired the vehicle under warranty. 
Jan 2018

47000 mi
We took our JX35 to the Infiniti dealer for a shudder in the drive train. Dealer struggled to diagnose, first replacing a coupler (for the second time) and then calling to state the transmission had completely failed. It then took another 2 weeks to order a new transmission and complete the repair. All accomplished under warranty. 
Infiniti JX in Connecticut, United States
Feb 2015 - Nov 2016
Sep 2015

20000 mi
Surround camera color poor. Unable to fix. 
Sep 2016

26000 mi
Front wipers making noise 
Infiniti JX in Wisconsin, United States
Apr 2013 - Sep 2018
Dec 2014

35000 mi
Developed noise when moving. L wheel bearing replaced 
Jul 2015

49000 mi
There was a fluid leak I didn't notice until the car stopped moving. The CVT and radiator were replaced. 
Dec 2015

52000 mi
Previously the transmission and radiator were replaced. The dealer in Indianapolis forgot to top off the fluid causing the new transmission to fail. Also they did not tighten a hose and the radiator lost coolant. 
May 2016

62900 mi
dealer failed to find transmission leak. Leaked again and needed to return 
Jun 2016

70000 mi

US $901
Hoses attached to radiator failed. I suspect these were damaged when the radiator was replaced but I was charged out of warranty rate. 
Dec 2016

70000 mi

US $299
I paid to have the telematics device upgraded and was to get one year free of their service, similar to On Star. It does not work. They said they would let me know if they can fix it. 
Jun 2017

75000 mi
The Infiniti connect system. Visit the dealer several times. Hasn't worked for over a year. 
Jan 2018

81000 mi

US $80
bolts from fairing under the front of the car fell out. (likely not all of these were replaced at a previous service need) This fairing then dragged on the ground making noise and allowing wind to fish tail the car. 
Feb 2018

85000 mi

US $300
Fuel level indicators intermittently stop working. Then check engine light came on. I went to dealer concerned that there was a serious problem. The light was coded to reveal a problem with the fuel sensing system. Needed part, estimate $400 to repair. Cost $71 to diagnose. I am trying to find a local, independent shop to do this, hopefully cheaper. 
Apr 2018

85000 mi

US $200
fuel gauge intermittant. engine light on this was recommended by the shop manual but did not fix the problem, needed to move on to the next recommended repair fuel gauge was intermittently failing. the next repair was to replace the entire gauge cluster, using a part found on the internet as the factory part was over $1000. This repair was successful. 
May 2018

87000 mi

US $150
a/c failed. only recently dealer installed new hoses and recharged. recharge with fluid that includes tracer. this worked for a while but is failing, need to find leak. I blame the incompetent dealer service for this. first the hoses leaked because they were not replaced when the radiator and transmission were replaced (twice) when the hoses were replaced the system still leaked (leaks) . a new visit to correct this is planned in the near future. 
Sep 2018

90000 mi

US $2200
Alternator failed. Front end needed to be removed in order to replace. system leaking gas from the compressor. but condenser broke when replacing. other parts needed replacement, all only available from the manufacturer. believed that previous work by the dealer caused these problems 
Infiniti JX in Washington, United States
Nov 2012 - Jun 2016
Dec 2012

8000 mi
Found rattle in front right B post. This was a simple fix requiring a little more insulation and a new clip to hold the wire steady. 
Jun 2013

11000 mi
The right front seat sensor for the airbag occasionally would come on when the passenger meeting the air bag weight requirement was met. The dealership re-calibrated the sensor and it works as designed. 
Jan 2014

24000 mi
There was a software update for the navigation unit. The screen would re-set itself multiple times on occasion. The software update corrected the problem. 
May 2014

27100 mi
Replaced the rear stainless steel bumper protector. Gasket was worn out. Entire trim part replaced with new gasket 
Oct 2015

42800 mi
The weather stripping on the leading edge of the front left passenger door peeled off and needed replacement and there were two chrome trim strips one below each side of the car was pitted. 
Infiniti JX in Massachusetts, United States
Oct 2012 - Aug 2016
Feb 2014

18000 mi
Windshield washer stopped working = bad pump Brake recall 
Apr 2015

27700 mi
Clunking noise when hitting bumps Outside trim was coming off 
May 2015

28700 mi
Windshield washer stopped working again for the front and back washers. Garage door opener doesn't recognize/will not memorize 1 of 3 garage door remotes. But the dealer's loaner QX60 worked when I took it home. PART REPLACEMENT DID NOT WORK. Clunking noise was finally diagnosed as a bad spring. 
Jun 2015

31000 mi
Airbag light was flashing Static noise in the middle row right side speaker even though the radio was COMPLETELY off!!! 
Jan 2016

27200 mi
Water on the carpet on the passenger (right) side. Driver's side was dry. Water seemed to be coming from bottom up vs. top down. They claim vent "flapper" at left rear of car in wrong position allowing water to run diag into front right..hmm Driver side visor "clicking" and not staying in position. It was replaced. 
Jul 2016

40000 mi
While driving the car would literally stop and restart the engine quickly so that I would not lose control. This happened when it was cold outside. Although it restarted quickly, it was still scary. Dealer found codes but could not repeat. 
Infiniti JX in New Jersey, United States
Dec 2012 - Jul 2013
Jul 2013

13000 mi
Multiple sensors working improperly: lane change feature would intermittently work. Some computer problems. 
Infiniti JX in New Hampshire, United States
Apr 2012 - Jul 2018
Jan 2014

12200 mi
Plastic cover behind rearview mirror kept coming off. Rear bumper cover seal coming off. Dead-pedal cover came off (broken tabs). All replaced under warranty. 
Jun 2015

45000 mi
The fans were making an awful noise, like ball-bearing vibrations. Suspected to be rodent, but was actually a fault in the fans. New fans ordered but not yet arrived. Wheels. The clear coat has started coming off in spots on 3 of the 3 wheels in the clear coat. Dealer said this should not be happening and is replacing all 3 wheels. 
Aug 2015

48700 mi
This visit was for maintenance and to address the issues previously found and parts ordered for. Parts were all replaced during this visit to close out the issues. 
Sep 2015

49000 mi
4th wheel has paint clear coat chipping off. Dealer noticed as abnormal and replaced the wheel. 
Oct 2016

68000 mi

US $1000
AC no longer blowing cold air. Brought in for service and turned out to be a hole, from rust, in the AC line. They had to replace the line. Car was making loud noise that sounded like the radiator fan vibrating. Turned out to be the front left wheel bearing. 
Jul 2018

88000 mi

US $400
rear passenger window not working at all. Dealer replaced faulty window switch. 
Infiniti JX in Illinois, United States
May 2012 - Jun 2018
Aug 2014

38000 mi

US $1
Corrosion around terminals. Car would not crank. 
Nov 2015

57000 mi
Door weather stripping on the Driver's door and the Driver side passenger door had splits and was replaced under warrantee. 
Sep 2016

64000 mi

US $588
Replace swollen AC o-rings at Rear Right wheel well connection 
Dec 2016

70000 mi

US $80
Cranking amps were dropping. Battery 4 years old. 
Feb 2018

85000 mi
The headlight would be on, then be off. Wiring was checked and problem could not be found so they felt it was the ballast. Replacement of drivers side headlamp and ballast and 90,000 maintenance 
Infiniti JX in California, United States
Apr 2013 - Aug 2016
May 2013 cv boot leaked, had to be replaced. suspected assembly line flaw 
Jan 2016 broken air vent replaced replace rear hatch latch 
Infiniti JX in Ontario, Canada
Jun 2013 - Jun 2018
Sep 2013

17980 mi
Noise and creaking while driving. Defective rear shock was replaced 
Nov 2013

19920 mi
The vehicle would intermittently have issues with the abs triggering and not releasing to allow adequate braking when hitting a rough patch on the road. 
Mar 2014

23560 mi
Chrome driver's door moulding was pitted and bubbling. 
May 2014

25600 mi
Took in for passenger air bag sensor sensor reprogramming Dash noises and rattle from centre navigation console and air vent Subtle knock from right rear end when accelerating after an abrupt stop Front springs were replaced due to clicking noise over bumps at low speeds Passenger air bag sensitivity was recalibrated again even though in for same recap two weeks earlier 
Apr 2015

35020 mi
Engine light on 
Aug 2015

37980 mi
Rust bubbling up underneath rocker kick plates. After owner insistence dealer and manufacturer agreed to refinish. 
Nov 2015

39680 mi
required a boost..battery ran down after a few minutes with radio on 
May 2016

44020 mi
Right rear TPMS sensor failed and TPMS light was on. 
Mar 2017

50840 mi
Noticed oil seepage from Transmission area above exhaust tubes. Dealer cleaned and checked drain plug. Now to monitor if further seepage 
Apr 2017

51421 mi
Had noise in front end...loud clicking and knock when driving at slow speeds over bumps. Replaced strut, bearing, insulator, and rod. 
Jun 2017

52700 mi

C $210
Brake pads and had rotors turned 
Jan 2018

58900 mi

C $65
Leak of green fluid on passenger side. Dealer verified that it is rear ac leak. No repair - pending extended warranty confirmation 
Feb 2018

61659 mi
Rear ac lines were replaced as they were leaking in several places. Noticed a day later green fluid on ground nd near right rear axle and the ac lines were still leaking The dealer changed the Rear ac lines on a previous trip however lines leaks all the refrgerant as they had not installed o/rings correctly 
Infiniti JX in Texas, United States
Jan 2014 - Jun 2018
Jun 2014

7000 mi
Passenger side airbag sensor recall. Passenger side airbag light would often stay illuminated with OFF sign despite my wife being on the seat. It was a random issue and we happened to receive the recall letter before this problem was reported to dealer. 
Aug 2016

39000 mi

US $100
sun visor wouldn't hold in position, bought oem replacement part online and replaced broken sun visor myself. 
Dec 2016

47000 mi
whining noise from power steering pump. 
Infiniti JX in Arizona, United States
May 2014 - Sep 2015
May 2014

5000 mi
Instrument cluster failed; no gauges or lights available on dash. Required new instrument panel. 
Jan 2015

17700 mi
Electronic DTE value reading incorrectly against analog fuel gauge; needle stuck at 1/4 tank while DTE continued to drop. Per TSB, re-replaced dash components (second replacement). Problem still persists - need to replace fuel level sensor. Replaced left rear chrome window trim - was pulling away from body. Passenger sun visor failed; would not collapse back into original position (would loosely hang). Dealer ended up replacing both driver- and passenger-side visors. 
Infiniti JX in Connecticut, United States
Jan 2014 - Jun 2018
Jul 2014

8200 mi
Trim on the passenger side roof (in front of the roof rack) came loose and was rattling in the wind at highway speeds. 
Mar 2016

25000 mi
Windshield wiper pump failed, was replaced under warranty. 
Dec 2016

30000 mi
All-wheel drive controller (not sure of the actual name) was bad, dealer replaced it under warranty. 
Infiniti JX in British Columbia, Canada
Dec 2013 - Sep 2017
Apr 2014

9300 mi
Computer did not recognize key. module was changed as per service letter. This required removal of entire dash assembly to gain access. 
Infiniti JX in New Jersey, United States
Jun 2013 - Jun 2014
Feb 2014

3600 mi
Passenger side roof molding is coming apart near windshield. Initial fix not successful, ordered entire new molding which will have to be painted to match car. Common issue on 2013s, TSB for it. 
Jun 2014

5000 mi
Driver and passenger side roof moldings replaced. 
Infiniti JX in Quebec, Canada
Jun 2014 - Jul 2016
Aug 2014

16880 mi
Distance until empty is completely off. It says we are empty when there is 1/2 a tank left. Infiniti is aware of the problem apparently, but no fix yet. Leather seats were cracked in the front and the back. 
Mar 2015

30380 mi
Computer on dash did not show proper remaining KMs for the current amount of gas. Replaced computer in dash. 
May 2015

31620 mi
A/C wasn't working at all. Apparently a known problem wit the car. A follow-up visit was required because the part was back ordered. 
Jun 2015

33480 mi
fog light was not level. 

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2013 Infiniti JX Repair Histories

See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how frequently 2013 Infiniti JX problems occur, check out our car reliability stats.