| 1 | 0 | 3 | 4 | 3 | 4 |
2013 Volkswagen Touareg repairs by problem area
Engine (54%)
Transmission and Drivetrain (1%)
Brakes and Traction Control (6%)
Suspension and Steering (2%)
Electrical and Air Conditioning (29%)
Paint, Rust, Leaks, Rattles, and Trim (4%)
Other (4%)
Select a problem area
- Engine
- Transmission and Drivetrain
- Brakes and Traction Control
- Suspension and Steering
- Electrical and Air Conditioning
- Paint, Rust, Leaks, Rattles, and Trim
- Other
Chart based on 101 repairs.
2013 Volkswagen Touareg 4dr SUV
turbocharged 240hp 3.0L V6 Diesel 8-speed shiftable automatic AWD
| 43000 mi US $150 |
Key Fob would not release from the dash, car would not lock. In dash kept telling me to put the shifter in "Park" so that key could be removed from dash. Transmission selector already was in "Park", and would not release the Key Fob. Ran a VCDS scan and it told me "intermittent or no ground connection at Park selector" Cleared code. Took it to dealership, where I told them the scan and that it needed a new shifter mechanism, the park switch inside the shifter mechanism was defective, at 42 k miles, in a car that spent 99% of it's days garaged, inside. They charged me $150 to tell me what I already knew. Wrote a ridiculous estimate for 7 hours of labor and a $770 part to be replaced, about $1800 before taxes on parts. (9.5% here). I called VW Touareg Customer Care, and after much deliberation, they allowed it to be covered under "Customer Goodwill", which is a fancy way of saying it's covered, begrudgingly, under warranty work, by VW of America. This part is failing, regularly. It took a MONTH, with a vehicle that would not lock up, and was vulnerable to theft at any moment, by any passerby, before the car was finally fixed. It's an actual 2 to 2.5 hour job, maximum, service writer made up some BS story about how long it takes. VW, under warranty, pays book time. A dealership in Texas in 2016, whose invoice I saw, charged $940 for the part, and $248 for 2 hours of labor, to the customer, on a 2014, with the exact same part and problem. VW's vendor that builds these shifter boxes, are putting out a defective crap, prone to failure part that the magnets or switch breaks, and since VW has gone to modularaized parts with many switches on the shift box, the whole box needs to be changed out, where as previously, in earlier models, like a 2012 or 2011, the switch could just be changed out. Report this to NHSTA as a defective recall item. Part took 3 WEEKS to get from Germany to the warehouse, to the dealership, because VW of America doesn't keep the part in stock in any of it's 5 warehouses. This part seems to be very prone to fail in summer time, due to hot, or dry weather causing the plastic to dry out, crack, and failure to maintain the switch in a functioning manner. Defective materials or defective engineering in play here, part is not structurally sound. |
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See TrueDelta's information for all Volkswagen models.
