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Chart based on 20 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.
The air conditioner started smelling like mold/mildew. I bought 2 cans of Lubegard 96030 Kool-It Evaporator and Heater Foam Cleaner. I cleaned out the gunk in the evaporator. Now the AC smells fresh.
GPS navigation system was not up to date on directions Internal dash clock was losing time
38000 mi
The AC stopped cooling abruptly from one day to the next (not gradually). A leaky AC rubber hose was found and replaced. System was recharged and all is working great. All covered under warranty.
44702 mi
Rear view (backup) camera was damaged; went black. It was replaced under the warranty.
101680 mi
Both headlights blown, switch on steering column not working, car needed jump after sitting for week.
Dealer could not find problem, was supposed to put in request for warranty work on switch, blew me off.
11000 mi
Car would die if it was not run for 3 days in a row. Problem occurred 4 times before they determined that the battery was defective - it only held partial charge.
38000 mi
the original battery was defective and replaced by Kia in 2015; again in March 2017 i had the same problem - i parked my car at Newark airport for a 3-day business trip and came back at midnight to find it dead once again. I was able to get a jump from the security people at the airport and the next day i took the car to my local mechanic who replaced the "kia" battery (second one in 2 years) with an Delco battery and so far I have not had any more problems. What i learned was that even though you shut the car off, Kia has many electrical things on the car that continue to send signals out and deplete the battery. Basically, when you buy this car, they should tell you that you must drive it every 2-3 days or it will be dead. I think there is no way around this. i would never buy another one.
46000 mi
US $700
Once again my Kia Sorento was dead. This car periodically just stops working. I have replaced two batteries in 46,000 miles and now the alternator. This car has electrical problems that Kia cannot figure out. The 10yr 100k mile warrant is only good if you live next door to the dealer - i have never spent so much time with AAA tow trucks as I have since I bought this car. another electrical problem - another repair - more tow trucks - i would never ever buy another Kia. This was a very expensive mistake. I have stopped taking the car to the dealership because they cannot figure out what's wrong and it takes a lot of time to get there and wait and then explain it them - only to be asked do I want to "rent a car from them" while my car is being repaired! I gave up - I tow the car to my local repair shop and hope that they can find whatever electrical part is now blown. This car is unreliable.
Nav display flash or fails with cold temperatures.
33900 mi
Rear view camera went out and the voice command button on the steering wheel became intermitant
7000 mi
Applied some service bulletins for the Sorento to help with battery life.
6000 mi
after siting at airport after a 6 day trip car was dead. This was the 2nd time in the month. 1st time we just chalked it up to leaving a light on or something. 2nd time, we took it in to b checked out. They flashed the control unit with an update.
12900 mi
Sirius satellite radio cuts out 5 to 7 times per day, no matter where car is driven. Radio display shoes "Acquiring Signal" for 3 to 10 seconds. No other car I've owned has had this repeat occurrence of sat signal dropouts.
7440 mi
When locking the car, sometimes the lights wouldn't go off and when unlocking the car would lock again instead. Described the problem to the dealer and the doorlock actuator was replaced under warranty. Told there recall/tsb for it.
cruise control cancel button broke. they replaced the small circuit card and button.
72000 mi
US $25
Headlight replacement
72000 mi
US $10
Replaced headlight bulb
142000 mi
US $65
Battery died in tire pressure sensor unit. Tire dealer replaced with new sensor.
30000 mi
the battery was not holding a charge and it was replaced under the two year battery replacement warranty at no cost to me.
40000 mi
BATTERT HARNESS WAS LOOSE CAUSING A POWER FAILURE IN MY VEHICLE. THE HARNESS HAD TO BE REPLACED AND THE DEALER WASHED MY CAR AND OFFERED TO SELL ME A NEW TWENTY SIXTEEN SORENTO FOR ONLY TWENTY GRAND AND MY TWENTY FOURTEEN VEHICLE..WOW!
57000 mi
Controls on steering wheel were doing incorrect functions when depressed. Dealer replaced the clock spring and steering wheel. Problem is now worse and awaiting fixing.
See our lemon odds and nada odds page to see vehicles with no repairs or vehicles with more than three repairs. To see how
frequently 2014 Kia Sorento problems occur, check out our car reliability stats.