2018 Chrysler Pacifica Chrysler Pacifica 2018

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2018 Chrysler Pacifica repairs by problem area

Engine (27%)

Transmission and Drivetrain (0%)

Brakes and Traction Control (3%)

Suspension and Steering (3%)

Electrical and Air Conditioning (58%)

Paint, Rust, Leaks, Rattles, and Trim (9%)

Other (0%)

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Chart based on 33 repairs.
See TSBs and recalls for the 2018 Chrysler Pacifica.

2018 Chrysler Pacifica repair cost distribution

$2500+ (0%)

$1000 - $2499 (0%)

$500 - $999 (0%)

$100 - $499 (8%)

< $100 (92%)

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Chart based on 12 repair trips. The repair cost chart excludes repairs made under warranty, do-it-yourself repairs, and repair trips that include maintenance.

2018 Chrysler Pacifica 4dr Minivan, ext.

287-horsepower 3.6L V6 9-speed automatic FWD

Chrysler Pacifica in Georgia, United States
Feb 2018 - Sep 2019
Sep 2019

28000 mi
Start stop system battery died - covered under warranty 
Chrysler Pacifica in Colorado, United States
May 2018 - Jun 2018
Jun 2018

5450 mi
While driving at 60 mph on the highway the engine shut down without warning. Failed to restart 20 times, then shut off Automatic Engine Start/Stop feature and it immediately was able to be restarted. Chrysler has no idea what has caused this issue on my Pacifica a(nd several other 2017 and 2018 units. It leaves no error codes in the computer so they can't diagnose it. They also have this same issue on some newer Wranglers that use the same engine. I don't drive mine that much and this issue has not happened on my Pacifica since the initial incident, but from what I've read on some of the forums, I should expect it to happen again. Hopefully next time, I will capture the incident on video if I can safely record it. 
Chrysler Pacifica in California, United States
Nov 2017 - Jun 2018
Mar 2018

5000 mi
Video screens for entertainment system were not working Gas fill sensor caused intermittent block to gas fillup (gas pump would shut down) 

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2018 Chrysler Pacifica 4dr Minivan, ext.

248-horsepower 3.6L V6 Plug-in Hybrid CVT FWD

Chrysler Pacifica in Georgia, United States
Mar 2018 - Jun 2018
Mar 2018

2300 mi
Uconnect hub replaced 
Chrysler Pacifica in California, United States
Oct 2017 - Jun 2018
Jan 2018

2000 mi
Check engine light was on. 
Jun 2018

6800 mi
When turned on, many systems failed and the car entered a safety mode where it could only travel 10 mph. Car was towed to dealership and upon inspection an issue with the antilock braking system was detected. A part was ordered and after installation the issue remained. Subsequently the software was updated and the issue was resolved. 
Chrysler Pacifica in Quebec, Canada
Mar 2018 - Jul 2018
Jun 2018

2480 mi
UConnect théâtre not functioning 
Jul 2018

2480 mi
Cruise control recall 
Chrysler Pacifica in Wisconsin, United States
Oct 2017 - Jun 2018
Nov 2017

1200 mi
Warning "Service Hybrid Electric Vehicle System" appeared. Dealer cleared 11 codes, needs to replace a battery charge sensor. Part ordered. 
Mar 2018

4000 mi
front display shut off when using Uconnect system in rear seats. 
Apr 2018

5000 mi
Check Engine Light. parts needed to be ordered. 
Chrysler Pacifica in Georgia, United States
May 2018 - Apr 2020
Apr 2020

18000 mi
Navigation quit working, ordered new radio 
Chrysler Pacifica in Illinois, United States
Feb 2018 - Jun 2018
Mar 2018

1000 mi
Stereo lost all the relevant options for our car. Apparently it was on dealer mode still... 
Chrysler Pacifica in North Carolina, United States
Oct 2017 - Jun 2018
Apr 2018

7000 mi
One of the camera failed making the lane departure assist system and automatic high-beam system inoperable. The dealer ordered, and then replaced camera module under the warranty. 
May 2018

7000 mi
Clicking noise appeared during sharp turns coming from the wheels. I think the dealer said that there was a TSB on a previous year model which they found something to do with the front wheel bearings. I don't think they replaced them, but checked it and tightened something. 
Chrysler Pacifica in North Carolina, United States
Nov 2017 - Jun 2018
Dec 2017

2000 mi
The video screen went blank and the radio did not work. It was a known problem that was apparently fixed by an OTA software update. 
May 2018

12000 mi
Surround camera stays on when turned on from the app, the screen does not respond to touch. Tech inspected unit for updates, did not fix the problem. My 4 year old pushed the headliner light into the ceiling. Tech reinstalled the headliner light. Headphones battery compartment cover broke making them unusable. I was given a number to call for replacement. Replacements were mailed. Replaced battery coolant heater electrical connector. The sensor that indicates there is something in the way of the automatic door intermittently doesn’t work, causing the door to reopen when it should close. No attempt was even made to replicate the problem let alone repair it. 
Chrysler Pacifica in California, United States
Jan 2018 - Jun 2018
Jan 2018

3500 mi
Screen had lines on it that would not go away. Charging Schedule did not work 
Apr 2018

6000 mi
Sliding door was scratching paint when closing itself. 
Chrysler Pacifica in California, United States
Jan 2018 - Feb 2018
Jan 2018

1000 mi
nav screen blank. dealer could not fix problem. a couple days later screen came back. 
Chrysler Pacifica in Massachusetts, United States
Nov 2017 - Sep 2018
Dec 2017

500 mi
Command panel locked up - had to reset by pulling fuse. 
Feb 2018

3000 mi

US $300
Trim on rear door was coming off - Dealer replaced under warranty Check Engine Light Message indicated there was a fault in the Catalytic Converter heater. Light stayed on for two days and then went out. Dealer reported they could not get history on the error as Chrysler does not save those messages. 
Jul 2018

8000 mi
Cruise Control Recall Control panel (display) locked up and would not allow control of all systems associated with panel like Nav, Radio, climate, etc. Battery heating system issue 
Sep 2018

13000 mi
u73 recall patch of recall patch. Found entire radio to be defective replacement ordered. 
Chrysler Pacifica in Ontario, Canada
Oct 2017 - Jun 2018
Jan 2018

2356 mi
12V battery went dead for no apparent reason while hybrid battery was charging. No lights had been left on. No significant accessories plugged in drawing power. In any case, the vehicle was charging so battery should not have run down. Jump-started van. Ran normally thereafter. Check engine light appeared Jan 8 with codes P0A7F (Hybrid Battery Degraded) and P0562 (System Voltage Low - TCM). 

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2018 Chrysler Pacifica Repair Histories

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